Pet Sitting San Mateo

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Over 797
pet parents in San Mateo have booked pet sitting

San Mateo, Find top rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

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Sitter Profile Image: Claudia M.
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Claudia M.
$29
total per visit
5.0 out of 5 stars
• 79 reviews
15 repeat clients
3 years of experience
Downtown, San Mateo, CA, 94401

“Claudia is so kind and treated our cat very well when we were out of town! We got daily status reports and adorable pictures. It was wonderful being able to travel with peace of mind that our cat was in good hands!”

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Daniel F.
Sitter Profile Image: Irina P.
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Irina P.
$24
total per visit
5.0 out of 5 stars
• 32 reviews
9 repeat clients
40 years of experience
Haywood Park, San Mateo, CA, 94402

“Irina did a wonderful job looking after our two cats during our 3-day trip. She was punctual, very loving to our cats, and provided great photo updates that gave us total peace of mind. Our cats were happy and well-cared for, and we will definitely book with her again. Highly recommended!”

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Aditi D.
Sitter Profile Image: Jasmine C.
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Jasmine C.
$38
total per visit
5.0 out of 5 stars
• 116 reviews
29 repeat clients
4 years of experience
San Mateo, CA, 94402

“Jasmine gives the best updates. She pays attention to our kitty's mood and behavior and let's us know how he is doing. Plenty of photos and sometimes a video. I never worry when Jasmine takes care of our cat. We will book you again in the future! Thank you so much!”

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Gina M.
Sitter Profile Image: Ashlyn P.
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Ashlyn P.
$26
total per visit
5.0 out of 5 stars
• 11 reviews
6 repeat clients
10 years of experience
Haywood Park, San Mateo, CA, 94402

“Thank you for such thorough accounting for everything our boy did on every walk and visit, we truly appreciated it and it helped all of us be able to have a worry-free time away from our dog!”

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Baley P.
Sitter Profile Image: Aik Teong O.
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Aik Teong O.
$28
total per visit
5.0 out of 5 stars
• 23 reviews
8 repeat clients
5 years of experience
San Mateo, CA, 94401

“Aik came by the house before his petsitting visit to learn where everything was... he followed instructions perfectly and sent a picture of the one cat who came out to see him when he was here. Looking forward to having him take care of the cats, house and plants again!”

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Suzanne G.
Sitter Profile Image: Gianna N.
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Gianna N.
$22
total per visit
5.0 out of 5 stars
• 5 reviews
10 years of experience
North Central, San Mateo, CA, 94401

“Gina was great with my cat who warmed up really quickly to her. She is very friendly and has the patience to allow pets to get familiar with her. She made sure my cat was getting the care and playtime needed during the 4 days we were out of state. I highly recommend booking with her to watch your pets.”

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Emily V.
Sitter Profile Image: Lizbeth K.
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Lizbeth K.
$43
total per visit
5.0 out of 5 stars
• 13 reviews
3 repeat clients
12 years of experience
Downtown, San Mateo, CA, 94402

“Lizbeth did a great job checking in on our cat, and was super communicative. She followed all instructions and left the place clean. Would book her again in the future!”

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Bryan H.
Sitter Profile Image: Amie C.
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Amie C.
$28
total per visit
5.0 out of 5 stars
• 24 reviews
8 repeat clients
26 years of experience
San Mateo, CA, 94401

“Amie did a great job taking care of our 2 cats. She is reliable and highly responsive. My cats felt at ease with her. I will definitely book her again whenever we need cat care!”

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Frances M.
Sitter Profile Image: ainsley r.
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ainsley r.
$28
total per visit
5.0 out of 5 stars
• 4 reviews
3 repeat clients
5 years of experience
Baywood-Aragon, San Mateo, CA, 94402

About: I have been dog sitting my dogs for 5 years and walking them for over 10 years. I have 3 dogs who all have different needs and I am able to provide individual love and care to all. I am currently in graduate school and live in the upper unit of a house. I have 3 dogs with their own unique needs but am able to provide different environments based on their individual needs. I love getting to know the dogs I work with and picking up their habits as well! I am great at going on walks with dogs and would love to be your next dog walker! I love all dogs like they are my own and always ask to pet every dog I see in public. I am currently on summer break before I head to graduate school. I am home all day and able to provide pet care all day while I take care of my other dogs who are in a separate house as I have a guest house where I stay and can host a pet alone. I am flexible on pricing so message me! I love animals, especially dogs and treat every dog like they are my own. I am very loving, but respectful of when dogs want space. I have 3 dogs I help my mom care for while she works 10 hour days during the week. Because I live in a guest house, I have my own space for a dog!

Sitter Profile Image: Austa J.
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Austa J.
$24
total per visit
5.0 out of 5 stars
• 17 reviews
3 repeat clients
4 years of experience
East San Mateo, San Mateo, CA, 94401

About: I currently WFH as a Client Finance Manager and recently completed my MBA degree. Somehow, I still have plenty of free time and absolutely love pups! I have my own 4-year-old cavapoo, Eloise, and a 1-year-old mini poodle, Charlie. We go on walks 2 times a day along the beautiful Bay Trail and would love to walk your dog, too! Hire me to dog-sit, dog-walk, or care for your pup—I offer extra attention with snuggles, kisses, and plenty of outdoor time. I am home throughout the day to ensure frequent potty breaks, attention, and regular check-ins. I typically walk dogs twice a day, and with my flexible schedule, I can accept last-minute bookings. I can stay for a few hours at your home, take pups on a long walk, or simply drop by to check in and feed them. I firmly believe all pups should have daily access to freshly cleaned bowls of water.

Sitter Profile Image: Christine E.
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Christine E.
$32
total per visit
5.0 out of 5 stars
• 1 review
1 repeat client
20 years of experience
San Mateo, CA, 94401

About: Love animals and have grown up living with a cat and a dog. I have experience taking care of many kinds of pets from hamsters, birds and rabbits to cats and dogs. We currently have two cats in our home, and I have a German Shepherd mix in my family’s home. I always enjoy spending time around animals and would love to take care of your beloved pet! I work remotely and have a flexible schedule. Therefore I am able to spend plenty of quality time with your pet & meet your preferences with routines etc. I prioritize your pets wellbeing and follow your instructions closely! Provide your pet with attention, playtime, and walks while you are away. In our apartment complex we have a fenced yard with greenery and also a designated dog area. Our cats are friendly toward smaller dogs! I am also able to close off certain rooms if taking care of a pet where that is needed.

Sitter Profile Image: Emily L.
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Emily L.
$28
total per visit
5.0 out of 5 stars
• 3 reviews
15 years of experience
Haywood Park, San Mateo, CA, 94402

About: I live with two dogs of my own as part of a full multi-pet household, so daily care isn't new to me — it's routine. I have specific experience with senior dogs, including the extra patience and attentiveness that comes with mobility issues, changes in appetite, and adjusted exercise needs. I'm comfortable administering medications — pills, liquids, or topicals — and keep careful notes on dosing and timing so nothing gets missed. My apartment includes an oversized outdoor patio for fresh air and relaxing evenings, and our community also has a dog run that's always accessible for exercise and playtime. Whether your dog is a high-energy pup or a slower-moving senior, I adjust my pace and attention to what they actually need. Pet care is my full-time focus, because I don't work outside the home, my schedule is wide open — which means I can offer walks and drop-in visits at the times that actually fit your pet's routine, not squeezed into a narrow morning-or-evening window like many sitters. Mornings are typically free for early walks or first visits of the day. I have consistent availability through the afternoon for midday drop-ins, potty breaks, or a second walk if your dog needs it. And I'm just as available in the evenings for a final walk or check-in before you're home. Whether your pet needs one visit a day or several spread throughout, I have the flexibility to actually be there when it counts. Safety and trust start with creating a calm, structured environment where pets can settle in and feel at home. My apartment is a full-time, attentive household — with two dogs and several cats of my own, pets who stay or visit here are never left alone for long stretches, and routines (feeding, medication, walks) are followed closely and consistently. I keep a close eye on interactions between visiting pets and my own animals to make sure everyone is comfortable, and I'm attentive to signs of stress so I can adjust the environment as needed — whether that means quiet separate space or supervised introductions. Outdoor time is always supervised, whether that's the patio, a walk, or the community dog run, and I take care to secure doors, gates, and any potential hazards throughout the home. Your pet's safety and comfort are treated with the same level of care as my own.

Sitter Profile Image: Diana & Michael G.
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Diana & Michael G.
$43
total per visit
5.0 out of 5 stars
• 38 reviews
13 repeat clients
20 years of experience
Downtown, San Mateo, CA, 94402

“Diana and Michael were so kind and professional. I felt extremely safe leaving Reptar in their hands. He requires a wagon and to be lifted, so not for everyone, but Michael was able to assist my big/little guy and get him out while I was out of town for the day. Thank you so much for being so kind and sweet to my guy.”

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Ashley P.
Sitter Profile Image: Casey C.
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Casey C.
$43
total per visit
4.9 out of 5 stars
• 36 reviews
7 repeat clients
30 years of experience
San Mateo, CA, 94401

“Casey showed up on time This visit was to acquaint Kylo with Casey and vice versa as Casey is going to house sit Kylo Kylo took well to Casey! Looking forward to Kylo spending more time with Casey”

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Gaurav & Divya S.
Sitter Profile Image: Amber Y.
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Amber Y.
$32
total per visit
5.0 out of 5 stars
• 16 reviews
2 repeat clients
26 years of experience
Baywood-Aragon, San Mateo, CA, 94402

“After having the hardest time finding someone to help walk my fur baby overnight, Amber and her Partner were life savers. Sending many pictures and leaving the sweetest notes, my Ponyo has made great new friends! We look forward to rebooking and seeing them again soon!”

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Leeanna C.
Sitter Profile Image: Ashley P.
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Ashley P.
$45
total per visit
5.0 out of 5 stars
• 4 reviews
15 years of experience
Baywood-Aragon, San Mateo, CA, 94402

About: Hello! My name is Ashley and I’ve been working with animals in some capacity since I was a kid. I grew up with all sorts of animals (including dogs!), was the neighborhood sitter for everyone’s cat 🐱, and have been a proud momma to my English Bulldog who made it to 12 years old before recently crossing the rainbow bridge 🌈. My biggest job by far has been taking care of my own bully. Their breed is notorious for health issues, and my guy was no different — he received oral medication and multiple eye drops daily, as well as required paw cleaning and an ointment daily (allergies). I note his care because I am an observant, compassionate, and detail oriented pet owner. I’m not stranger to high maintenance pups and I’d like to think my happy, playful Bully thrived until his peaceful passing was due to having a Mom who is on it (and also bully’s are pretty sweet, happy creatures on their own — so that’s probably most of it 😉). I am a recent Veteran and am also a healthcare provider at the VA in San Francisco. Currently, I work from 0700-early afternoon. My schedule can be somewhat flexible depending on your needs and I am also able to take your pup to work! (I am a psychologist and work in an office, my bully used to come to work with me everyday and loved it.) I provide a loving and safe home. My apartment is near a large park and a residential neighborhood — taking walks is never an issue. I am happy to have an animal rest wherever they are most comfortable—their bed, couch, my bed. You can also trust that I am able to administer any medications and will be mindful of any behavioral, health or nutrition concern you need me to be tracking on!

Sitter Profile Image: cailan wang w.
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cailan wang w.
$24
total per visit
9 years of experience
Downtown, San Mateo, CA, 94401

About: I have raised five or six cats at home when I was twelve years old . I have experience in raising kittens. I like kittens and puppies very much. I am very kind and caring. I'm currently working part-time, so l'll have plenty of time to play with your pups! I'm available for boarding on Monday to Friday afternoon 12:00pm to 6pm I will take good care of your pets at your home or take them out for walks. I will play with them and clean up after them.

Sitter Profile Image: Cecilia P.
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Cecilia P.
$65
total per visit
4.9 out of 5 stars
• 32 reviews
17 repeat clients
10 years of experience
Downtown, San Mateo, CA, 94401

“Cecilia is WONDERFUL!!! Extremely attentive and thoughtful when it came to watching our dog Marco while we were on vacation. Absolutely recommend her!!!”

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Ra'mon-Lawrence and Brent R.
Sitter Profile Image: Delia K.
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Delia K.
$35
total per visit
20 years of experience
North Central, San Mateo, CA, 94401

About: I have over 20 years of experience caring for dogs and cats. I have been pet sitting for friends, family, and neighbors since high school. I currently have a sweet kitty named Luna, who is very loved and very much a part of my family. I also had a pug named Khloe, who sadly passed away earlier this year. She was truly my baby, and I loved her like she was my own child. I miss her everyday, and losing her left a big space in my heart. Caring for animals has always brought me so much joy and happiness, and I feel lucky whenever I get the opportunity to love and care for someone else's furry family member! I currently have a lot of free time and flexibility, so I'm able to give your pets plenty of attention, playtime, walks, and cuddles. I'll treat your pets like they're my own and make sure they get all the love and care they deserve. I would love the opportunity to get to know your pets and become someone you can trust to care for them whenever you need a helping hand! I currently have a very flexible schedule, which allows me to dedicate plenty of time to caring for your pets. I'm available throughout the week and on weekends as well. I'm happy to accommodate different schedules and routines. I'm available for daytime walks, drop-in visits, and overnight stays. Having a flexible schedule means to can give your pets plenty of attention, exercise, playtime, and companionship rather than leaving them alone for long periods of time. Your pet's safety and comfort are always my top priorities. I'm happy to care for your pets in their own home, where they can stay in a familiar and comfortable environment while you're away. I vow to always be respectful of your home and will follow your instructions and your pet's normal routine as closely as possible. I have reliable transportation and my own car, so I'm able to easily travel to your home for walks, drop-in visits, and overnight stays. I understand how important it is to trust the person caring for your pets, and I will treat your home and your fur babies with the same care and respect I would want for my own. I will also always keep you in the loop while I'm caring for your pet and will send you regular updates and pictures, so you can have peace of mind knowing they're happy, safe and well cared for.

Sitter Profile Image: Anna B.
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Anna B.
$98
total per visit
5.0 out of 5 stars
• 8 reviews
2 repeat clients
10 years of experience
Downtown, San Mateo, CA, 94402

About: I love animals and have over 10 years of experience caring for cats, including special needs. I’ve also walked dogs, given meds, trimmed nails, and raised newborn kittens. I always try to understand each dog’s personality and study canine behavior to build trust and connection. I treat every pet like my own. At the moment, I work as a freelancer, so I have a very flexible schedule and am available throughout the entire week for your pet’s needs. I am a calm and easygoing person, and animals usually feel very relaxed around me. I can either visit your home or host your pets at mine. I also have a beautiful backyard garden.

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The median cost per visit for pet sitting in San Mateo is $30

Pet parents share their Rover experiences - San Mateo

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5.0 out of 5 stars

Rachel was fantastic! This was her first time as our cat sitter. She was communicative and patient as our cats got to know her. I highly recommend her!

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Debbie A.
Drop-In Visits
5.0 out of 5 stars

Heleen is our go-to person whenever we need someone we can trust to look after our boy. We have a very shy cat, but he feels completely comfortable with her. On top of that, Heleen is incredibly easy to communicate with, practical, and reliable. She gets things done!

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Melis G.
Drop-In Visits
5.0 out of 5 stars

Angie is an amazing sitter! She took care of my pup, Effie, like she was her own. Angie engaged Effie for daily exercise, administered medicine, took care of potty breaks, and made sure she had food and water. I enjoyed the daily reports while I was away on vacation, and my dog is slow to warm up to people and liked Angie a lot. I will hire her again!

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Dawn H.
Drop-In Visits
5.0 out of 5 stars

Our two cats (and our home) were in fantastic hands with Irina, while we were away. She dropped in on them each day, giving fresh water, brushed and played with them, as well as kept their litter boxes very tidy. Irina, cleaned up one of our cat’s business that was outside the litter box, and kindly brought our food delivery (that I forgot to cancel) inside and in the refrigerator. Irina is lovely and we appreciated her care, communication, and photos. We’ll definitely be contacting her the next time we’re away.

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Tamra H.
Drop-In Visits
5.0 out of 5 stars

Vivian was fantastic! Communicated well, was so responsive, and I felt very comfortable knowing Leia was well taken care of. Can not recommend highly enough!

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Mark R.
Drop-In Visits
5.0 out of 5 stars

Heng is always great with our kitty. We appreciate the detailed updates while we are away. Heng is very responsive and follows our care instructions. She is one of our go-to cat sitters currently. Thank you for always taking such good care of our cat!

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Gina M.
Drop-In Visits
5.0 out of 5 stars

Michelle is great with my large and nervous dog and gave my cat oral medications well. Hiring her again!

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Veronica T.
Drop-In Visits
5.0 out of 5 stars

Lizbeth took great care of my cat while I was gone for 10 days. She was consistent with her drop ins, sent lots of pictures, and kept me updated on anything important. I really appreciated that she checked in on very short notice when my litter robot threw a concerning error to make sure my cat was safe. I would highly recommend her if you're looking for a cat sitter!

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John L.
Drop-In Visits
5.0 out of 5 stars

Stephanie was amazing. She was caring and attentive and the kitties loved her. Had a great eye for detail and made sure we knew everything that occurred with many photos!

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Arami M.
Drop-In Visits
5.0 out of 5 stars

Clara asked a lot of thoughtful questions during our meet and greet and followed all instructions. She even cleaned! My shy cat, Kou exposed his tummy for Clara to pet on the third visit ^_^ I admire Clara’s professionalism too.

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Natalie P.
Drop-In Visits
5.0 out of 5 stars

Great to work with as usual. The cats love her and she takes such good care of everyone. I always feel as ease knowing Rylie is taking care of our kitties when we are away. ❤️🙏

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Hallsie P.
Drop-In Visits
5.0 out of 5 stars

Rachel took wonderful care of our cat while we were away for a recent trip. She was super communicative with thoughtful updates every day and lots of photos. It was reassuring while we were away. Our cat absolutely adores her. Highly recommended sitter! We will definitely book again soon.

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Dan T.
Drop-In Visits
5.0 out of 5 stars

Isabella took great care of my cats and was very communicative whenever there were any issues. She took the time to clean after them and send me cute pictures every time!

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Amit L.
Drop-In Visits
5.0 out of 5 stars

Claudia was great! She was very communicative and great with our two cats. She went above and beyond with cleaning as well

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Anna I.
Drop-In Visits
5.0 out of 5 stars

Olivia took excellent care of our two cats while we were away! She followed all the instructions we gave her, kept our place tidy, and made sure our cats had everything they needed. Would happily book again!

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Benjamin K.
Drop-In Visits
5.0 out of 5 stars

Rong did a great job taking care of my two cats! I found them pretty relaxed and in good mood when I’m back home. She is responsive and got things well taken care of. Will definitely reach out again. Thanks Rong!

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Crystal W.
Drop-In Visits
5.0 out of 5 stars

We absolutely love Zahudy! And I think I dog loves her more! She takes such great care and time with our dog Oliver. We know when she is coming he will be loved while we are away.

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Alex and Shawna
Drop-In Visits
5.0 out of 5 stars

Hope took great care of Biscuit for us. She arrived on time, followed Biscuit’s meal routine, walked her and got her back into the crate reliably. Hope sent me updates and photos, keeping me in the loop on how things were going. Biscuit enjoyed her time with Hope and we would certainly ask Hope to care for Biscuit again. Thanks, Hope!

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Christine L.
Drop-In Visits
5.0 out of 5 stars

We’re a returning customer, and Xilin and Xiang did another great job taking care of Bobo! We really appreciated the detailed notes and photos after every visit. It gave us peace of mind knowing Bobo was well cared for. We’ll definitely book with them again!

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Gabriella L.
Drop-In Visits
5.0 out of 5 stars

Alessio was great! We had a last minute need for care and he responded promptly and professionally, so willing to help. Our dogs have a lot of energy with guests but they calmed down very quickly and settled in for a night while we were out. We came home to calm and happy dogs!

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Alexandra L.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party background check and show verified reviews from other pet parents, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay through Rover’s secured platform—no cash or checks required.

  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book pet sitting

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting.
  2. 2. Meet In Person

    Schedule a free in-person Meet & Greet to find the perfect fit.
  3. 3. Book & Pay

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Popular requests for pet sitting - San Mateo

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Sitters in San Mateo average 6
repeat pet sitting clients

FAQs for Pet Sitting - San Mateo

Frequently asked questions about Rover

The average cost of Pet Sitting in San Mateo on Rover is $28 per visit as of October 2026. Most bookings cost between $17 and $51 per visit. sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of October 2026, there are 13,008 sitters on Rover offering Pet Sitting across San Mateo. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to 25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to 25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in San Mateo. On Rover:

  • 90% of sitters can help with special care needs
  • 94% can help with giving oral medications or injections
  • 95% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet .

sitters on Rover set their own cancellation policy , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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