Pet Sitting in Redwood Shores

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

End
Search

Every sitter passes an enhanced background check. Learn about RoverProtect

Top rated Redwood Shores pet sitters

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

1 / 1
Sitter Profile Image: Angelica A.
Verified Enhanced Background Check
Angelica A.
$43
total per visit
5.0 out of 5 stars
36 reviews
13 repeat clients
15 years of experience
Belmont, CA, 94002

Angelica was so sweet with our boy! She made sure he got some outside time and lots of great cuddles. She also made sure to follow all instructions and administered medicine for our senior dog. Macho loved his visit from Angelica!

Profile image
Marysela A G.
Sitter Profile Image: Jiaolong & Yan Y.
Verified Enhanced Background Check
Jiaolong & Yan Y.
$26
total per visit
8 years of experience
Redwood City, CA, 94065

About: I have been raising a cat for more than 8years. I have been cat sitting for friends and neighbors for the longest time as well. I have hosted doggos from friends and neighbors for 3-5 times. I am pretty flexible on weekends. For weekdays, I need to leave for work early, so the visit is preferably after 3pm. On Monday or Thursday I get home after gym sessions so it will be after 7pm I respect all animal’s own personality. I do not get close at first especially if they showed fear or stress. I check food expiration before feeding. I do not go to areas that I do not need to go. I will come by with full covered clothes in case of accidents. I will treat your baby the same way I cherish mine. My boyfriend might come with me if I am taking care of a dog to help out in case.

Sitter Profile Image: Patrycja B.
Verified Enhanced Background Check
Patrycja B.
$38
total per visit
5.0 out of 5 stars
31 reviews
14 repeat clients
18 years of experience
Belmont, CA, 94002

Patrycja is amazing! She came over for a meet and greet before she checked on our kitten and he was immediately her best friend. She is incredibly communicative and provides a wonderful service with pictures and videos every time she stops in. Her personality and love of animals are amazing. We will definitely book again!

Profile image
Nicole N.
Sitter Profile Image: Bergen C.
Verified Enhanced Background Check
Bergen C.
$23
total per visit
5.0 out of 5 stars
37 reviews
10 repeat clients
14 years of experience
Redwood City, CA, 94065

Bergen was amazing with my cat! She kept me updated with photos and messages every visit, and I came home to a happy, well-cared-for kitty. She went above and beyond and made sure my cat felt loved and comfortable. I’ll definitely be booking with her again!

Profile image
Tavia N.
Sitter Profile Image: Lauren Z.
Verified Enhanced Background Check
Lauren Z.
$28
total per visit
5.0 out of 5 stars
6 reviews
1 repeat client
10 years of experience
Redwood City, CA, 94065

About: Growing up with dogs has given me years of hands-on experience understanding different personalities, energy levels, and routines. I currently have an 8 year old golden retriever of my own, so caring for dogs is naturally part of my everyday life. I genuinely love being around animals and always make sure pets feel comfortable, safe, and cared for while their owners are away. What sets me apart is that I treat every pet like they are my own. I pay close attention to their behavior, routines, and comfort level so they get personalized care instead of just being “watched.” I’m also very patient with high-energy dogs and understand the importance of consistency, exercise, and positive interactions. Whether it’s walks, playtime, sticking to feeding schedules, or giving extra attention to anxious pets, I make sure each dog gets the care they need. I’m currently a college student who is home for summer break, so I have a flexible schedule and plenty of time to give your pets attention and care throughout the day! I’m available for walks or drop-ins during weekdays at any time, and I have open availability on most weekends. Since I already have a dog of my own, pet care is naturally built into my daily routine, and I genuinely enjoy spending time with animals, whether that’s going on walks, playing, or just keeping them company. I always prioritize making pets feel safe, comfortable, and cared for, whether I’m in my home or a client’s home. I pay close attention to each dog’s routine, personality, and needs so they can stay as stress-free as possible while their owner is away. I make sure pets get plenty of supervision, exercise, playtime, and affection, while also sticking to feeding schedules and any instructions provided by the owner. Growing up around dogs and having a golden retriever of my own has taught me how important patience, trust, and consistency are when caring for animals.

Sitter Profile Image: Brie B.
Verified Enhanced Background Check
Brie B.
$23
total per visit
5.0 out of 5 stars
5 reviews
2 repeat clients
2 years of experience
Foster City, CA, 94404

About: For the past two years, I have had the rewarding experience of caring for an anxious dog. This journey has taught me the importance of patience, understanding, and consistency in pet care. I approach each interaction with care and respect, recognizing the unique needs and personalities of each pet. By creating a calm and supportive environment, I have helped my dog feel more secure and confident. This experience has deepened my commitment to providing gentle and compassionate care to all pets, ensuring they feel safe and loved. My schedule is open, allowing me to provide daily walks, healthy treats, and lots of pets, ensuring your pet receives the best care at any time. I can't take pets into my home, but I'm available to stop by and provide walks, healthy treats, and lots of pets in your home.

Sitter Profile Image: Akosua G.
Verified Enhanced Background Check
Akosua G.
$35
total per visit
5.0 out of 5 stars
14 reviews
5 repeat clients
2 years of experience
Redwood City, CA, 94065

About: I offer a unique blend of love and expertise that sets me apart. Not only am I a lifelong animal lover, but I also have experience in basic pet training, ensuring your furry friends follow commands while in my care. Additionally, I provide daily updates and pictures, so you can feel connected and informed while you’re away. Each visit includes personalized playtime tailored to your pet’s unique personality, ensuring they feel loved and engaged. I will give your pets the pampering and attention they deserve! I have an open schedule and will book in advance for vacations and travel dates. I manage my schedule based on the number and type of bookings I have. I live in an apartment in Redwood Shores with access to dog friendly grounds, open space, and walking trails. I tailor my care to your pets individual needs and schedule. All pets should be house trained, and up to date with vaccinations (flea & tick, rabies, etc.).

Sitter Profile Image: Criss J.
Verified Enhanced Background Check
Criss J.
$35
total per visit
5.0 out of 5 stars
116 reviews
48 repeat clients
20 years of experience
San Carlos, CA, 94070

Criss is excellent at communicating every visit, letting me know how Tiger is doing, and taking great care of him. I plan to request her again for an upcoming trip. Thanks, Criss!

Profile image
Jason H.
Sitter Profile Image: Cynthia C.
Verified Enhanced Background Check
Cynthia C.
$32
total per visit
5.0 out of 5 stars
9 reviews
1 repeat client
9 years of experience
San Carlos, CA, 94070

About: What sets me apart is the combination of hands-on experience with dogs of all ages and temperaments, along with the level of care and attention I genuinely put into every dog I look after. I’ve worked closely with a young puppy, attending training sessions and learning how to reinforce positive behaviors and create an environment where a dog can thrive. I’m comfortable continuing training routines, maintaining structure, and helping puppies build good habits. On the other end of the spectrum, I also have experience caring for senior dogs who require extra patience and support—whether that’s assisting with mobility, following specific diets, or adapting to hearing and vision loss. I regularly dog sit for friends with very different needs, from high-energy dogs who need multiple long walks a day to older dogs who require a slower pace and more hands-on care. I’ve also cared for multiple dogs at once, making sure each one gets the individual attention they need. I pride myself on being adaptable and attentive, tailoring my care to each dog’s personality, routine, and comfort level. Beyond experience, what truly sets me apart is how deeply I care. I treat every dog like family, not just a job. I’ve even gone out of my way on multiple occasions to help neighbors find their lost dogs and have successfully helped reunite them with their owners several times. I believe it’s our responsibility to create a safe, loving, and positive environment where dogs feel relaxed, happy, and encouraged—and that’s exactly the kind of care I provide every time. I work full-time with a flexible hybrid schedule, which allows me to spend a good amount of time at home. On days I go into the office, it’s often only for part of the day, so I’m able to be home for the rest of it. I’m fully available for boarding on weekends, and depending on my work schedule, I can also offer overnight boarding during the week. I do my best to be flexible and accommodate each dog’s routine—whether that means early morning walks, regular potty breaks, or sticking closely to their usual schedule. If your pup is used to a 7am walk, I’m more than happy to start the day early to make sure they feel comfortable and cared for. I prioritize creating a safe, clean, and comfortable environment that helps every dog feel at ease, whether they’re in my home or their own. In my home, I have a private, fenced backyard that’s only accessible through my apartment, so your dog can safely enjoy fresh air. It’s partially covered as well, providing some protection from rain. Inside, I keep my space clean and dog-friendly, with cushioned area rugs to prevent slipping and give dogs a comfortable place to walk, play, or relax. I also provide cozy blankets and an outdoor dog bed so they have options for resting wherever they feel most comfortable. Cleanliness and routine are very important to me—I wash food bowls after each use and refresh water bowls daily. Dogs are welcome on my furniture, but I always respect and follow your home rules to maintain consistency. If your dog isn’t allowed on furniture, I will reinforce those same boundaries. When caring for pets in a client’s home, I’m very respectful of their space and attentive to instructions. I carefully follow all provided routines, house rules, and notes to ensure your dog experiences as much consistency and comfort as possible while you’re away.

Sitter Profile Image: Krista S.
Verified Enhanced Background Check
Krista S.
$26
total per visit
5.0 out of 5 stars
4 reviews
3 repeat clients
22 years of experience
Belmont, CA, 94002

Very friendly and a peaceful energy. My cat immediately loved her and he’s very skittish to strangers.

Profile image
june R.
Sitter Profile Image: Xilin & Xiang J.
Verified Enhanced Background Check
Xilin & Xiang J.
$29
total per visit
4.9 out of 5 stars
25 reviews
7 repeat clients
4 years of experience
Belmont, CA, 94002

We are so grateful for the wonderful care you provided for our kitten, Chiquito. He came home happy, relaxed, and clearly well careful . All the chores were done perfectly, and it gave us so much peace of mind knowing he was in such responsible hands. Thank you for treating him like family, we truly appreciate your kindness, reliability, and attention to detail.

Profile image
Minet S.
Sitter Profile Image: Anna W.
Verified Enhanced Background Check
Anna W.
$35
total per visit
5.0 out of 5 stars
7 reviews
7 years of experience
University Park, Redwood City, CA, 94065

About: I have pet sat for years, for family and friends. Dogs, cats, and guinea pigs. I have been pet sitting on Rover now as well, getting to know so many new pets! I have experience caring for pets with health problems and anxiety problems. I also have experience staying in the pets homes and providing all the care needed. I am a recent grad with lots of time available to take care of your pets! I can house sit and drop in any time to provide the care your pet needs! I can stay the night in clients home to care for their pet. I can walk, feed, and play with the pets for as much time as needed.

Sitter Profile Image: Jenny Z.
Verified Enhanced Background Check
Jenny Z.
$49
total per visit
5.0 out of 5 stars
39 reviews
9 repeat clients
6 years of experience
San Carlos, CA, 94070

Jenny took care of my cat for a few days and she was extremely helpful and professional. From the way she treated my cat I could definitely see her passion for animals and cats in particular. Would definitely recommend her to anyone looking for a cat sitter🙏🐈

Profile image
Yuqing J.
Sitter Profile Image: Heleen W.
Verified Enhanced Background Check
Heleen W.
$29
total per visit
5.0 out of 5 stars
123 reviews
44 repeat clients
20 years of experience
San Mateo, CA, 94403

Heleen was great! Despite the last minute Rover booking, she was very accommodating and handled all our requests perfectly. Our shy cat warmed up to her really fast!

Profile image
Ingrid O.
Sitter Profile Image: Shujing L.
Verified Enhanced Background Check
Shujing L.
$35
total per visit
5.0 out of 5 stars
14 reviews
9 repeat clients
9 years of experience
Belmont, CA, 94002

Shujing took wonderful care of my cat, Mia. She followed all instructions carefully and kept me updated throughout the stay. Mia clearly felt comfortable around Shujing, and I could tell they had a great time together. I would definitely work with Shujing again and recommend her to others.

Profile image
Kecheng X.
Sitter Profile Image: Karina E.
Verified Enhanced Background Check
Karina E.
$26
total per visit
5.0 out of 5 stars
19 reviews
6 repeat clients
1 year of experience
Redwood City, CA, 94065

Karina took great care of Simon. Easy to communicate and flexible. Will book again in the future.

Profile image
Jing D.
Sitter Profile Image: Jade L.
Verified Enhanced Background Check
Jade L.
$28
total per visit
5.0 out of 5 stars
2 reviews
10 years of experience
San Carlos, CA, 94070

About: I have been fortunate enough to grow up around dogs. Because of this, I feel that I’ve built up 10 years of experience. But I have been offering professional pet care for 6 years, to friends and family. I’m happy to accommodate to any specialized care instructions! I do have a day job, so I would do check ins throughout the day, mainly in the afternoon. I do offer overnight stays but the same check in system will apply due to my schedule. I provide attentive visits that include feeding, fresh water, walks or cleaning, and plenty of playtime or snuggles depending on your pets personality. I’ll give them gentle care, attention, and companionship so they feel calm and loved.

Sitter Profile Image: Samira S.
Verified Enhanced Background Check
Samira S.
$18
total per visit
6 years of experience
Redwood City, CA, 94065

About: I’ve been around dogs and horses since I was 12 and trained our family dog (American Bully/Siberian Husky mix) from when he was a three month old puppy. Over the past couple years I have volunteered at shelters with all types of sizes, temperaments, and breeds of dogs, and I have experience with large animals beyond dogs as well after spending over two years working with horses at a lesson barn. I am a college sophomore majoring in biology currently working at my school’s Arabian Horse Center, and I plan on working with animals in the future and am always looking for ways to make animals a bigger part of my life and to spend time doing what I love most by taking care of them. :) I am currently a student at Cal Poly Pomona with a good amount of free time outside classes that I would love to put towards doing something I love! On most weekdays and Saturdays I am able to offer walks and drop-ins early mornings, and am typically available any day for late afternoons/evenings. I can offer enrichment, walks, exercise, assist with basic training, and give care to pets in your home when you have to step outside of your home and want to ensure your pet is safe and happy in your absence.

Sitter Profile Image: Michael & Evie G.
Verified Enhanced Background Check
Michael & Evie G.
$43
total per visit
5.0 out of 5 stars
8 reviews
3 repeat clients
10 years of experience
Foster City, CA, 94404

About: We are a couple who genuinely love animals and enjoy caring for them together. Mike grew up with a Golden Retriever named Lady and understands how to handle and care for dogs with patience and love. Lady spent her happy senior years together with our family, which gave us a lot of experience caring for an aging dog as well. Evie grew up with a Shih Tzu named Mashiro and was deeply involved in her care. Living with Mashiro taught them how sensitive and loving dogs are, and how important it is to provide gentle attention, patience, and a calm environment. We have already been caring for pets for some time and have built relationships with several private clients outside of Rover. Recently, we decided to join Rover to meet more wonderful pets and families in the community. We are always happy to send regular updates and photos so you can feel at ease while you’re away. We also enjoy being active, so dogs with lots of energy are absolutely welcome. Long walks, playtime, and exercise are no problem for us. We have a bicycle, which can be great for very active dogs that enjoy running. We treat every pet as if they were our own and make sure they feel safe, comfortable, and loved while you’re away. We have a flexible schedule and are able to spend plenty of time caring for pets throughout the day. Evie is usually at home, which allows us to give pets consistent attention, walks, and playtime. We are available for boarding on weekdays and weekends and are happy to accommodate your pet’s normal routine as much as possible. Your pet’s safety and comfort are our top priorities. We provide a calm, clean, and safe environment where pets can relax and feel at home. We always pay close attention to each pet’s personality and needs, and we follow the owner’s instructions carefully regarding feeding, walks, and routines. We are also happy to send regular photo and video updates so you can feel reassured while you’re away.

Sitter Profile Image: Rong L.
Verified Enhanced Background Check
Rong L.
$35
total per visit
5.0 out of 5 stars
24 reviews
10 repeat clients
10 years of experience
Sugerloaf, San Mateo, CA, 94403

Rong was super sweet and really attentive with Stella. Stella usually takes a while to warm up to people, but she seemed very comfortable with Rong right away. Rong also paid attention to the little things around the apartment and kept me updated, which I really appreciated. Would definitely book with her again.

Profile image
Claire W.
1 / 1
View more sitters

Redwood Shores pet parents share their Rover experiences

1 / 1
5.0 out of 5 stars

Jennifer was an amazing sitter, so patient, attentive, and caring with Junnie. Thank you for taking such great care of her!

Profile image
Ziyi W.
Drop-In Visits
5.0 out of 5 stars

Patrycja is amazing! This is the second time she has watched Chicken Nugget and he absolutely loves her. She is absolutely incredible with him, is very communicative, and takes great care of not just him but our entire house. She absolutely goes above and beyond! I will definitely be using her in the future.

Profile image
Nicole N.
Drop-In Visits
5.0 out of 5 stars

Julissa is wonderful! She took good care of my cat’s needs while we were away. Our cat is shy that he always hid away when strangers were in the house. But surprisingly he came to greet Julissa when she visited and even stayed close to her the entire time! That was the FIRST TIME we’ve ever seen! So she must have some magic that could make our cat very comfortable. Will rebook in the future!

Profile image
Ashley C.
Drop-In Visits
5.0 out of 5 stars

Bo was punctual, attentive, and wonderful with my cats. She followed all of the instructions carefully and made sure my cats had clean bowls, plenty of love, and great care every day. I would absolutely book with her again and would happily recommend her to my neighbors. Thank you so much for taking such great care of my babies while I was away!

Profile image
Meng M.
Drop-In Visits
5.0 out of 5 stars

I appreciate that Annie always sends great updates and lets us know if the cats don’t feel well. Thanks again Annie!

Profile image
David F.
Drop-In Visits
5.0 out of 5 stars

Criss is communicative, punctual, responsible, and gave me great, thorough updates on how Eli was doing! She was absolutely fantastic. I highly recommend her, and plan on booking her again in the future.

Profile image
Sophia M.
Drop-In Visits
5.0 out of 5 stars

I've booked with Natalie twice now to help take care of my cat Shadow. Natalie is great! She takes a lot of great photos, remembers the little details for care instructions, and respectful when being in your home. She also helped to take in my unexpected packages. Would definitely book again when I need someone to watch my cat!

Profile image
Jessica W.
Drop-In Visits
5.0 out of 5 stars

Yiqing is our go to sitter for our pets and once again did amazing! She’s always responsible and takes great care of our pets. Our animals love her!!

Profile image
Ben W.
Drop-In Visits
5.0 out of 5 stars

Elizabeth was very helpful and responsive, even with the sudden schedule change. She followed all of my instructions carefully while taking care of my dog, and I’m sure Koimo had a great time with her. She was a huge help. Thank you so much!

Profile image
Mizuki C.
Drop-In Visits
5.0 out of 5 stars

Angelica is AWESOME!!! She took care of my newly adopted cat twice during a day when I was away all day. It was so great to get the photos and text each visit. My cat Sadie loved playing with her!! Sadie ate and drank water while Angelica was at my house, showing me how comfortable she was with her. Angelica had a huge heart and I feel blessed she took care my sweet Sadie!💛 P.s. Angelica is a 10 star pet sitter and human being !!!

Profile image
Susan W.
Drop-In Visits
5.0 out of 5 stars

Teagan did an amazing job taking care of our cat Gemma! Everything was perfect, we felt totally at ease knowing Gemma was in such good hands!

Profile image
Georgii B.
Drop-In Visits
5.0 out of 5 stars

Anna was great as usual with Calvin. He loves having her over and we know we dont need to worry about a thing when she is looking after Calvin

Profile image
Ben V.
Drop-In Visits
5.0 out of 5 stars

Natalie was a fantastic drop-in for our cat. She made sure he was well-fed and even went through his pre-meal trick routine. A few treats and play were always offered and she kept our Litter Robot topped off.

Profile image
Josh L.
Drop-In Visits
5.0 out of 5 stars

Poppy took care of my cat when I was away for a few days. She was great! My cat clearly liked and trusted her. I'm really pleased and wouldn't hesitate to book with Poppy again.

Profile image
Tiffany Z.
Drop-In Visits
5.0 out of 5 stars

Such a great pet sitter! She’s so thorough in giving reports as well as paying attention to my cat’s needs

Profile image
june R.
Drop-In Visits
5.0 out of 5 stars

Cheng is a very considerate and trustworthy sitter. He takes great care of our dogs and gives lots of updates. I have used Cheng several times and am very satisfied every time! Our dogs love him. Can’t wait to use him again for future visits.

Profile image
Jinny S.
Drop-In Visits
5.0 out of 5 stars

Allison was great. Came home to a happy and healthy pup. I’ll definitely call on her again the next time I have to go out of town!

Profile image
Justin C.
Drop-In Visits
5.0 out of 5 stars

Citlally has taken great care of my flat-coated retriever, Milo. She’s very communicative and responsive, and he absolutely loved spending time with her during our meet and greet!

Profile image
Lauren T.
Drop-In Visits
5.0 out of 5 stars

Alanna always does a wonderful job! Love her updates and the fact that my cat genuinely enjoys her company. She’s a pro at administering my cats medication.

Profile image
R d.
Drop-In Visits
5.0 out of 5 stars

Dalia looked after our lizard and fish while we were away for a week. They all looked great when we came back, and she sent up updates. She did great!

Profile image
Klarika H.
Drop-In Visits
1 / 1
Find pet care near you

How Rover works

  1. 1. Search

    Read verified reviews by pet parents like you and choose a sitter who’s a great match for you and your pets
  2. 2. Meet & Greet

    Meet either virtually or in-person with a sitter to discuss the level of care needed for your pets while you’re away
  3. 3. Book & Pay

    All payments are processed through Rover’s secured platform and your booking is backed by 24/7 support. It’s that easy!

The median cost per night for pet sitting in Redwood Shores is $30

Why Choose Rover?

  • Cashless payments

    Book and pay through Rover’s secured platform—no cash or checks required.

  • Reservation protection

    It doesn’t happen often, but if your pet sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

Sitters in Redwood Shores average 6
repeat pet sitting clients

Pet Sitting FAQs

Frequently asked questions about Rover

Pet sitters on Rover are free to set their rates. The median cost to hire a pet sitter in Redwood Shores on Rover as of Jun 2026 was about $30 per night, after factoring in Rover’s service fees. A pet sitter’s rate may also change as you customize your booking to fit your and your pet’s needs.

If you’re searching for a Redwood Shores pet sitter for the first time, visit the pet sitter’s profile and select the Contact button.

If you have an active request or have booked a service with a pet sitter before, learn more about how to do this in the Rover app or on your computer.

As of Jun 2026, there are 2,824 pet sitters in Redwood Shores. You can filter, sort, expand your radius, read reviews, and compare pricing to find the perfect pet sitter near you. As a reminder, pet sitters joining Rover must pass a background check for you and your pet’s safety.

Rover makes it easy to reach out to multiple pet sitters about your booking. Typically, 83% of Redwood Shores pet sitters respond in under an hour.

Pet sitters in Redwood Shores have an average of 13 years of experience. Pet sitters with repeat customers have an average of 6 repeat clients. Experience can vary from pet sitter to pet sitter, but you can view reviews, years of experience, and number of repeat clients when you compare pet sitters in Redwood Shores.

Rover makes it easy to find Redwood Shores pet sitters to provide loving care from their own home. The background-checked, 5-star pet sitters you can find on Rover will welcome your pet into their home when you’re away—whether it’s just for the weekend or longer. Pet sitting is great for:

  • Pets of all ages and abilities, including puppies
  • Pet parents looking for a safe, loving alternative to a kennel
  • Pets who’d love to socialize with their pet sitter’s pets

There are 2,824 pet sitters in Redwood Shores on Rover, so you’re sure to find the perfect match for your pet! In Redwood Shores, 94% of pet sitters offer daily exercise, 93% offer medication administration, and 90% have experience with senior pets and pets with special needs. We know each pet is unique and may have specific care instructions. You can filter, sort, expand your radius, read reviews, and compare pricing to find the perfect pet sitter near you. As a reminder, pet sitters joining Rover must pass background checks for you and your pet’s safety.

Yes! Sitters joining Rover must pass a background check before offering their services. You can also easily keep in touch with your pet sitter through messages on Rover for delightful photo updates. The Rover team is available 24/7, and your pet sitter has access to advice from qualified veterinary professionals. In the rare event of any issues during a booking, rest easy knowing your pet is covered by the Rover Guarantee reimbursement program for eligible veterinary care.

Note: If your pet sitter requested to cancel this booking, then they need to cancel from their account. Please contact them via Rover Messages.

We get it—sometimes plans change and you may need to cancel your pet service. You can cancel an upcoming booking directly from the Rover app or your computer, in accordance with your sitter’s cancellation policy.