Pet Sitting Palo Alto

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Over 408
pet parents in Palo Alto have booked pet sitting

Palo Alto, Find top rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

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Sitter Profile Image: GUILHERME P.
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GUILHERME P.
$43
total per visit
5.0 out of 5 stars
• 22 reviews
6 repeat clients
15 years of experience
Old Palo Alto, Palo Alto, CA, 94301

“Guilherme did a great job with our dogs! He was timely and provided a lovely update about his visit. We’re very thankful he has been able to help when we need it!”

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Serena B.
Sitter Profile Image: Hannah C.
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Hannah C.
$43
total per visit
5.0 out of 5 stars
• 7 reviews
3 repeat clients
7 years of experience
University South, Palo Alto, CA, 94301

About: I’m an experienced dog sitter who just relocated from San Francisco. I regularly watched a dog 3 times a week and can take up to 2 dogs at once. I've helped take care of my parents dog for 8 years since she was a puppy and I take her to the beach, for walks, to play at the dog park, and bathe her regularly. I work until 3pm so I have plenty of time in the afternoon to take pups out for walks. I love meeting new dogs and am used to high energy dogs. I am very comfortable around dogs and want your dog to be happy. I am very clean and want to be considerate of your space.

Sitter Profile Image: chang g.
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chang g.
$22
total per visit
7 years of experience
Menlo Park, CA, 94025

About: I've been surrounded by animals for as long as I can remember! Growing up, my family had two dogs and two cats, and today I'm a proud cat mom to two wonderful kitties. Having spent so much of my life caring for pets, I've learned that every animal has its own unique personality, preferences, and needs. I understand how to make cats feel comfortable, whether they're playful and affectionate or shy and independent. As a pet parent myself, I know how important it is to find someone you can truly trust with your furry family members. I'm happy to help with feeding, fresh water, litter box cleaning, playtime, and plenty of cuddles (if your cat enjoys them!). I'll treat your pets like my own and send regular photo updates so you can have peace of mind while you're away. I work from home and have a very flexible schedule, which allows me to easily fit pet care into my daily routine. I'm available for drop-in visits on both weekdays and weekends, and I'm happy to accommodate your cat's feeding schedule and specific needs. As a cat owner myself, I understand how important it is to feel confident that your pet is in good hands. I'll always respect your cat's routine, personality, and personal space. I'll make sure they have fresh food and water, a clean litter box, and plenty of attention. I'm also happy to send photos and updates during every visit so you can have peace of mind while you're away.

Sitter Profile Image: Isabella R.
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Isabella R.
$22
total per visit
5.0 out of 5 stars
• 4 reviews
5 years of experience
Palo Alto, CA, 94301

About: I have been dog sitting since I was in high school for friends and families dogs. I have two dogs of my own - a pit bull and yellow lab. I have been working on TrustedHouse Sitters for a while now and decided to try Rover out! I am an active, social person that loves to take dogs on walks, play with animals, and give them all the cuddles they want. I am currently a Nuclear Medicine student that mostly spends afternoons and evenings at home studying, so having a companion would be amazing! I thrive off of helping people out and being around both animals and humans! I am at clinicals for 8 hours a day, so I like to look for places nearby Stanford hospital. I wake up at around 5-6am, get ready and take the dogs for a walk, feed them and give them attention before being at the hospital from 8am-4pm. After clinicals, I make sure to walk the dogs first thing when I get back, and play with them whether that be fetch, pets, cuddles, etc. I love my long walks so if you are looking for a dog walker, I'm there! I always to make sure when I get home from clinicals, to walk the dogs and give them all of the attention they need! I keep homes tidy and respect people's space. I understand what it could be like to let someone in your home, and I will do my best to make you feel comfortable with both your home and pets. I am gone during the day for clinicals and spend most nights inside with the animals.

Sitter Profile Image: James P.
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James P.
$28
total per visit
5.0 out of 5 stars
• 13 reviews
8 repeat clients
7 years of experience
Palo Alto, CA, 94306

About: I love dogs of all breeds and sizes! I had a yellow lab growing up and have rescued 3x dogs since. I will be in the area for a few years of grad school and would love to care for your dogs! Same day bookings accepted! I’m flexible on timing and only have a class schedule to contend with, so I am typically free most mornings and evenings. I am comfortable around all types of dogs. I can run with or extensively play with your high energy dog, if requested! For the more senior, sleepy, and smaller dogs, I give great pets!

Sitter Profile Image: Farah & Tommy M.
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Farah & Tommy M.
$43
total per visit
5.0 out of 5 stars
• 8 reviews
2 repeat clients
10 years of experience
East Palo Alto, CA, 94303

About: We’re an engaged couple looking for more time with pets! We’d love to give your pet extra care, companionship, and affection while you’re away or taking some time for yourself. We only care for one pet (or one family) at a time so your pet can get plenty of attention with us. As a couple, your pet gets double the care and companionship at no extra cost! We especially enjoy boarding pets in our home. We don’t have pets or children of our own. Our private fenced backyard allows for plenty of space to play. We go on 1–2 walks a day and would love to have your pet join us! We can’t wait to meet your furry family member and give them a home-away-from-home! 🐾🥰 One of our favorite things to do is go on walks together. We always joke and say we’re meant to have a pet, so we decided to do Rover! We have no pets or kids in our house and we plan to take care of one pet/family at a time so we can give them our full attention and make sure they are as comfortable as can be. We also have a private fenced backyard.

Sitter Profile Image: Maria T.
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Maria T.
$70
total per visit
5.0 out of 5 stars
• 24 reviews
7 repeat clients
12 years of experience
Palo Alto, CA, 94301

“Maria took great care of our two cats while away! She sent regular photo updates, and we returned to happy pets. Her genuine affection for animals made our time away worry-free. Highly recommended!​​​​​​​​​​​​​​​​”

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Siming L.
Sitter Profile Image: Rachel R.
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Rachel R.
$38
total per visit
5.0 out of 5 stars
• 7 reviews
1 repeat client
20 years of experience
University South, Palo Alto, CA, 94301

About: Animals have always been a huge part of my life, and caring for them is something I genuinely love. I have years of professional pet care experience, including completing more than 400 dog walks, and I’ve cared for dogs of all different ages, sizes, breeds, personalities, and energy levels. I’m also a yoga and Pilates instructor, so staying active is a big part of my everyday life. I’m happy to take an energetic pup on a long, active walk, but I’m just as comfortable slowing things down for a senior dog or a pup who prefers to stop and sniff every few feet! Most importantly, I know how much trust it takes to leave your pet in someone else’s care. I treat every animal with patience, affection, and attention to their individual needs. Whether your dog needs exercise, companionship, playtime, or simply someone dependable to keep them company, my goal is for them to feel happy, safe, and loved while they’re with me. I truly love animals and would be delighted to get to know yours! 🐾

Sitter Profile Image: Sarah D.
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Sarah D.
$35
total per visit
5.0 out of 5 stars
• 11 reviews
1 repeat client
6 years of experience
Menlo Park, CA, 94025

“We knew our girl was in great hands with Sarah! And our dog immediately took to liking her! Would highly recommend her to anyone and would book again!”

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Brooke J.
Sitter Profile Image: Alexis I.
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Alexis I.
$43
total per visit
5.0 out of 5 stars
• 100 reviews
33 repeat clients
10 years of experience
Palo Alto, CA, 94306

“Alexis is our go-to cat sitter - she takes such great care of our cats and is always so communicative! We left the cats for almost two weeks (the longest we’ve ever left them) and I was worried about how they’d do…but with constant care and attention from Alexis, they were totally content!”

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Cambria H.
Sitter Profile Image: Adyson W.
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Adyson W.
$23
total per visit
2 years of experience
Menlo Park, CA, 94025

About: Other then caring for my two family dogs i worked at adogo pet hotels for about a year! Also helping with cousins and other friends dogs! Would be caring around my regular work schedule. when i am home my pets are my number 1 priority always. they come first for sure at my home i let them out the front and keep them on the leashes or let them out in the fenced in back yard! will do whatever is best for the client

Sitter Profile Image: Avery Z.
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Avery Z.
$43
total per visit
5.0 out of 5 stars
• 9 reviews
4 repeat clients
20 years of experience
Jordan Jr Hgh School, Palo Alto, CA, 94303

“Avery was amazing!! We loved having her cat sit for us. Very responsible and kept the house clean.”

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Margo M.
Sitter Profile Image: Danielle V.
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Danielle V.
$56
total per visit
5.0 out of 5 stars
• 525 reviews
142 repeat clients
15 years of experience
Menlo Park, CA, 94027

“Danielle was an awesome sitter for our shy cat, and I was so appreciative of her detailed updates while we were away. I would happily book her again!”

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Gillian H.
Sitter Profile Image: Akisha P.
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Akisha P.
$70
total per visit
5.0 out of 5 stars
• 6 reviews
3 repeat clients
3 years of experience
Stanford, CA, 94305

About: I grew up with the sweetest Shih Tzu in the world named Dak (a small computer chip). And I think my style of pet care came from taking care of him. I was attentive and gave him lots of love. He loved driving in the car with me, actually :) I have been pet sitting for friends and on other platforms for over 5 years in their homes. And I took care of a neighbor's bird way back in high school. For the most part I have specialized in cats and small to medium dogs. I also have a calm spirit that many animals are drawn to. So we can chill together for a long time. In addition, I'm responsible and respectful, caring and considerate not only for pets but also for owner's homes. I am able to communicate well and clearly and can problem solve to resolve any situation which might arise. In short, I have the know-how to be able to feed, entertain, clean up after, and love cats and dogs and their living spaces. And I can communicate well to their parents to keep them safe and happy while mom and dads are away. I currently work part-time teaching English online. I also am writing my doctoral dissertation. This means I am home a lot and very happy to spend lots of time with pets, even at my desk with me or curled up on the sofa. I strictly watch pets in their own homes. Firstly, because I am missionary and I've been staying temporarily in my parents house in North Carolina and now here with my brother in Palo Alto. Secondly, because I think pets are much happier if they can stay in their own homes and in familiar surroundings.

Sitter Profile Image: Anne M.
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Anne M.
$26
total per visit
5.0 out of 5 stars
• 30 reviews
6 repeat clients
15 years of experience
Stanford, CA, 94305

“Anne is super nice and easy to work with. I appreciate the really cute pictures she sent of my cat while I was away. Anne followed all instructions. I would definitely book her again!”

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Drew S.
Sitter Profile Image: Sierra L.
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Sierra L.
$28
total per visit
5.0 out of 5 stars
• 5 reviews
1 repeat client
8 years of experience
Stanford, CA, 94305

About: I am a big animal loving person and I like to spend time outside and I would love to take your pets on walks to help them release energy and spend time with them! I am a soccer player for a college and I am also a college student. It is hard to find ways to make more money but when I heard about this I thought it was perfect because I love animals and what better way to make money if you love to spend time with animals! I care for the pets the way that the owner will want me to, every owner is different so I want to keep that consistent to not confused the pets. On the other hand, my own pets are very spoiled and loved. They are trained but they know they are very spoiled and are treated very good. They are living their best life!

Sitter Profile Image: Nata A.
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Nata A.
$28
total per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
7 years of experience
Menlo Park, CA, 94025

About: I've cared for pets of all ages, from energetic puppies to senior dogs with special needs. One of my most memorable experiences was spending 3 weeks looking after three very different dogs at once: two senior dogs, one of whom was both blind and deaf, and a massive, playful Bernedoodle puppy! Talk about jumping in at the deep end... that was my very first dog-sitting experience! I'm always up for long walks or runs with dogs who enjoy them, and I love teaching new tricks (with their owner's okay, of course!). I can even communicate in Russian or American Sign Language if your dog happens to know either! Let’s make sure your furry friends get the best care and have a blast while you’re away! Since I work from home, I’m super flexible and can accommodate your pet's needs and schedule. I’m available between 10am and 8pm, so let’s chat about what works best for you and your furry friend! In the client's home, I start by chatting with the owner to learn about their pet's needs and routine. Then, I keep them comfortable and happy with plenty of playtime, exercise, and love while keeping the owner updated.

Sitter Profile Image: Sarah W.
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Sarah W.
$26
total per visit
5.0 out of 5 stars
• 6 reviews
17 years of experience
Stanford, CA, 94305

“Sarah was great and followed the instructions for feeding and care. I enjoyed getting my daily reports and our cat loved Sarah and was well taken care of.”

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Linda J.
Sitter Profile Image: Lanae C.
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Lanae C.
$22
total per visit
15 years of experience
Palo Alto, CA, 94306

About: I have extensive hands-on experience caring for dogs through both volunteer fostering and dog sitting for friends and family. I fostered 16 dogs total through Coppers Dream Rescue, gaining experience with a variety of personalities, energy levels, and individual care needs. I’ve also volunteered as a dog walker with Best Friends Animal Society and Westside German Shepherd Rescue. As a result, I’ve developed a patient, attentive, and responsible approach to dog care. My goal is to ensure every dog feels safe, comfortable, and well cared for while they’re in my care. My schedule is flexible, which allows me to accommodate dog care needs throughout the day. I can work with pet parents to find a schedule that fits their routine. I prefer to walk dogs in quiet, low-traffic neighborhood routes. Safety is my highest priority, and I want to ensure a dog feels secure in whatever environment they are in.

Sitter Profile Image: Kathryn "Kate" K.
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Kathryn "Kate" K.
$35
total per visit
15 years of experience
Menlo Park, CA, 94025

About: Animals have been a part of my life for as long as I can remember. Growing up my family always had dogs and I was trusted at a young age to feed, walk, and otherwise care for them (which included administering medication to dogs who were not always the most cooperative). I have also been riding horses competitively for over 20 years and was a member of the University of Georgia Division I Equestrian Team. Although I was surrounded by horses during my time in college, I desperately missed my family dogs and as a result started house and pet sitting for people in the Athens area. My junior year my roommate got a dog and I frequently chipped in to help with his care when she was out of town or had a particularly hectic schedule. After college I attended law school in Washington, DC where I continued to house and pet sit for my friends, other residents in my apartment building, and others in the community. I graduated from law school in May 2025 and have since moved back to the Bay Area (I grew up in Menlo Park) as I am in between professional opportunities. I have found that I have some extra time on my hands and so I thought I would get back to house and pet sitting, this time specifically through Rover. In the past I have always gotten clients through word of mouth, which is why my extensive experience is not necessarily reflected on my Rover profile. At this time I am house and pet sitting on a part time basis, but I have a lot of flexibility as most of my other daily commitments can be easily fulfilled from any location; this means that if you have a pet that prefers constant company I can easily work from your home so your pet can get everything they need. I feel comfortable administering medications and am used to feeding animals with more complicated diets/food regimes. I have experience caring for animals of all ages. I am responsible, trustworthy, communicative, detail oriented, and most importantly love animals, which means that you can be worry free while your pet is in my hands. I am also very neat and conscientious, so if I am staying at your home I will take very good care of your space and your plants (if necessary). At the moment I am house and pet sitting part time, but my schedule is quite flexible so I have quite a lot of availability. I can drop in for walks, feeding, potty breaks, playtime, cat litter cleanings, etc basically every day of the week any time before 7:00 pm. My one schedule restriction is a weekly appointment on Wednesdays from 3:00 - 4:00. I update my availability often and will make sure that any other schedule restrictions that come up are reflected on there for your convenience. When it comes to house and pet sitting that involves me staying at your home, I am available for that any day of the week. I can complete most of my other professional commitments (Monday - Friday) remotely from your home, so your pet would not have to be alone all day while I went to work. I am unfortunately not able to bring your pet to my home at this time, so all care would occur at (or around in the case of walking) your home. I will follow whatever instructions you provide regarding the care of your pet. I feel comfortable administering medication, managing complicated diets, and dealing with picky eaters (my dog is a very picky eater and I have learned a lot of tactics that work well for him and other dogs I have cared for). If your pet uses any sort of automatic feeder, litter box, etc I am a fast learner and feel confident that I would be able to work with most devices of this sort. I likely would generally walk your pet around your neighborhood, but if time permits and that is something you would like/feel comfortable with I am happy to take your pet to a local dog park, park, hike, etc. My dog loves playing with frisbees and balls, so if that is something your pet enjoys I would be more than happy to do that as well.

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The median cost per visit for pet sitting in Palo Alto is $30

Pet parents share their Rover experiences - Palo Alto

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5.0 out of 5 stars

Xiaomeng was amazing!! She is extremely communicative, thorough, and follows care instructions well. She was very quick to respond and very caring. I would definitely book her again and you can really tell she loves cats. She has been my first booking on Rover and made me feel at ease when I was out of town. I highly recommend her!

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Ashley L.
Drop-In Visits
5.0 out of 5 stars

Andriana is always wonderful! She’s reliable, responsive, and genuinely cares about our two cats. We always feel at ease knowing they’re in great hands while we’re away. We truly appreciate her care and highly recommend her!

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Pablo A. & Yadira V.
Drop-In Visits
5.0 out of 5 stars

Jordan was a delight as always. She was able to pop in to help me out when there was a personal issue and I was unable to get home in time to let out the dogs. She was able to come by and make sure they were taken care of. Giving me a lot of peace of mind. I would definitely recommend Jordan!

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Brook L.
Drop-In Visits
5.0 out of 5 stars

Rachel is amazing! She is super responsible, organized, kind and flexible. Did everything we needed and then some. She even left a little gift for our daughter to find after we got back from vacation — an incredibly thoughtful touch and super appreciated. Would highly recommend!

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Josh O.
Drop-In Visits
5.0 out of 5 stars

Immediately upon meeting Avery it was clear he is professional, conscientious, and experienced with dogs. He was absolutely fantastic with Bowie, provided timely updates and photos, and left our house exactly as he found it. We (and Bowie) are looking forward to walks and drop ins with him in the future!

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Samuel A.
Drop-In Visits
5.0 out of 5 stars

Sarah was great and followed the instructions for feeding and care. I enjoyed getting my daily reports and our cat loved Sarah and was well taken care of.

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Linda J.
Drop-In Visits
5.0 out of 5 stars

Alexis is an incredible sitter! We have two cats and it was obvious from the moment she stepped foot into our house how much she understands cats. She gained the trust of our two cats immediately after meeting them. She asked all the right questions, sent us lots of cute pictures, and made booking with her super easy. I would highly recommend her!

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Erin D.
Drop-In Visits
5.0 out of 5 stars

Allison was beyond wonderful with our cat. She gave us very detailed updates in the rover card and loved seeing the photos of her playing. Thank you so much!!

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Era G.
Drop-In Visits
5.0 out of 5 stars

Cameron was professional, knowledgeable, and kind. I felt reassured that my kitties would be well taken care of while I was away. Thank you

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Maggie M.
Drop-In Visits
5.0 out of 5 stars

Kenzie was amazing with our cat and very attentive throughout our trip. She always took the time to look for her, check on her, and make sure she was doing well. When our cat unexpectedly got sick, Kenzie was incredibly accommodating and offered to check on her even on days she wasn’t originally scheduled to come by. She also let us know she was willing to take her to the vet if needed, which gave us a lot of peace of mind while we were away. We really appreciated how caring, reliable, and communicative she was, and we would absolutely book her again!

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Kenny L.
Drop-In Visits
5.0 out of 5 stars

Again, Olivia has done a terrific job taking care of Lucas. It's been a great ease of mind knowing Lucas has been in good hands with Olivia.

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Hong S.
Drop-In Visits
5.0 out of 5 stars

Maggie did a wonderful job taking care of Charley. And she was willing to come last minute. She is a great communicator and sent me a lot of pictures. Thank you Maggie!!!

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Colleen L.
Drop-In Visits
5.0 out of 5 stars

Anastacia was absolutely amazing and did drop in visits for three days for our very elderly chihuahua who needs medications twice a day! 10/10 would recommend her! Very kind, professional and communicative :)

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Keana & Yalda K.
Drop-In Visits
5.0 out of 5 stars

Jiwon is amazing! She took great care of our cat and sent lots of cute photos. She spent extra time playing with our cat and making sure she was getting some love while we were gone. She also completely handled a minor emergency (we got an ant infestation after leaving for vacation, and Jiwon got rid of it). Overall you should definitely book her for your pet sitting needs!

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Hannah G.
Drop-In Visits
5.0 out of 5 stars

Kira is incredibly detailed in her Rover cards. It was above and beyond behavior the way she informed me about the entire visit. Kira demonstrates professionalism, kindness, and thoughtful behavior during meet and greet and all visits. She is an experienced sitter who can handle all things with care and ease. Incredibly valuable when you've got an energetic puppy like I do.

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Rachel L.
Drop-In Visits
5.0 out of 5 stars

Danielle was great! She sent some really nice updates while we were away along with some cute updates :) So nice to have the peace of mind that our cats were well taken care of!

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Sharanya V.
Drop-In Visits
5.0 out of 5 stars

Anne is super nice and easy to work with. I appreciate the really cute pictures she sent of my cat while I was away. Anne followed all instructions. I would definitely book her again!

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Drew S.
Drop-In Visits
5.0 out of 5 stars

Michael was amazing taking care of our cat Daisy! Very easy to work with and clear communication. Went above and beyond with care, diligently checking her auto feeder despite me never asking and generally being very proactive when he would stop by. Have booked him multiple times at this point and will definitely be booking him again in the future!

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Navid J.
Drop-In Visits
5.0 out of 5 stars

Minhao & Yuchen always are highly attentive and communicate well. This time they went above and beyond and put in extra time. Much appreciated.

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Erik B.
Drop-In Visits
5.0 out of 5 stars

Anna is wonderful! She was very conscientious to follow all of my suggestions and requests as she gets to know our cats. Their behaviors and care can be complicated and she was thoughtful in how she interacted with them. Very happy to have found Anna!

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Emily C.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

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    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book pet sitting

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting.
  2. 2. Meet In Person

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Popular requests for pet sitting - Palo Alto

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Sitters in Palo Alto average 6
repeat pet sitting clients

FAQs for Pet Sitting - Palo Alto

Frequently asked questions about Rover

The average cost of Pet Sitting in Palo Alto is $34 per visit as of October 2026. Most bookings cost between $17 and $53 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of October 2026, there are 13,420 sitters on Rover offering Pet Sitting across Palo Alto. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the , which provides up to $25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in Palo Alto. On Rover:

  • 84% of sitters can help with special care needs
  • 88% can help with giving oral medications or injections
  • 93% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first .

sitters on Rover set their own , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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