Pet Sitting London

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 5,453
pet owners in London have booked pet sitting

London, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Arjun A.
Identity Verified
Arjun A.
£23
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
25 years of experience
London, SW1A

About: As a master's student at UCL, I recently relocated to London and had to leave my absolute best friend behind in Delhi - my 4-year-old English Cocker Spaniel, Scotch. Dogs truly are a human's best friend, and I miss our daily walks and playtime immensely. Since I can't be with my own pup right now, I want to channel all that love and energy into caring for yours! I understand the immense trust it takes to let someone look after your pet. I am highly reliable, attentive to detail, and will treat your dogs with the exact same love, patience, and enthusiasm I give to Scotch. Whether it's an energetic walk around the Bloomsbury area between my classes or a comforting drop-in visit to break up their day, I'm here to make sure your furry family members are happy, safe, and well-exercised while you are busy Since I am entirely focused on my final master's thesis right now, my schedule is incredibly flexible. I have no fixed lectures to attend, which means I spend most of my days doing desk research. Stepping out to walk your dog or dropping in for a playtime session is actually the perfect study break for me! Because I manage my own hours, I can easily adapt to your preferred schedule, whether you need an early morning stroll, a reliable midday check-in, or an evening walk. Because I am exclusively offering walks and drop-in visits, respecting your home and keeping your pet safe in their own environment is my top priority. On walks, I am highly vigilant of traffic, other animals, and street hazards, ensuring your dog stays securely leashed and comfortable at all times. For drop-ins, I will strictly follow your house rules regarding feeding, restricted areas, and locking up securely before I leave. Having raised my own dog from a puppy, I am very attuned to canine body language and can easily spot if a dog is feeling anxious, tired, or unwell.

Sitter Profile Image: Valery A.
Identity Verified
Valery A.
Star Sitter
£20
total per visit
5.0 out of 5 stars
18 reviews
13 repeat pet owners
11 years of experience
london, SE1

Valery was simply great. We have a diabetic cat and she looked after him, including injecting him twice a day. He immediately warmed to her and she sent us lots of photos and videos. We had some last minute travel delays and Valery was very flexible in being able to help us out and we are very grateful for that. We will definitely be using Valery again.

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Rhona W.
Sitter Profile Image: Kerri R.
Identity Verified
Kerri R.
£12
total per visit
5.0 out of 5 stars
6 reviews
4 repeat pet owners
Sidcup, DA14

Kerri and Ian looked after our elderly cats multiple times now. They’re a lovely and reliable couple. We get updates on our fur kids regularly whilst away and we know our cats are safe, fed and get their medication on time. We are really happy to have found Kerri and Ian on the ‘Cat in the flat’. Highly recommend them!

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Marzena B.
Sitter Profile Image: Annie S.
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Annie S.
£12
total per visit
5.0 out of 5 stars
44 reviews
18 repeat pet owners
8 years of experience
London, WC1E

Annie has looked after Koji several times now and is always so great with him. He’s a nervous dog and we’re happy we can always feel comfortable leaving him with Annie

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Rosy L.
Sitter Profile Image: Matilde N.
Identity Verified
Matilde N.
Star Sitter
£19
total per visit
5.0 out of 5 stars
68 reviews
17 repeat pet owners
3 years of experience
London, EC4A

Matilde did a fantastic job with Zelda during her hour drop-in. She was punctual, reliable, and clearly very confident with dogs. Zelda was relaxed and content in her care, which was lovely to see. She followed all instructions carefully and kept us updated, which gave us real peace of mind while we were out. We’d happily recommend Matilde and would absolutely book her again.

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Elizabeth M.
Sitter Profile Image: Gennaro A.
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Gennaro A.
Star Sitter
£18
total per visit
4.9 out of 5 stars
61 reviews
21 repeat pet owners
8 years of experience
London, WC2A

Gennaro was a wonderful sitter who was able to help out in a pinch on short notice after I’d been gone for a few days and my usual sitter had an emergency. He was very attentive to my cats needs (my cat is incredibly independent) and was welcoming and safe even though we’d never met (I provided the access code to a key safe) - even bringing in a parcel left outside before I asked him to. I can highly recommend Gennaro to anyone who needs a sitter!

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Karim A.
Sitter Profile Image: Vitoria P.
Identity Verified
Vitoria P.
£19
total per visit
4.8 out of 5 stars
26 reviews
9 repeat pet owners
10 years of experience
London, SE1

Vitoria was great. Minnie can be quite shy with people she doesn’t know but she took a very quick liking to Vitoria, immediately demanding cuddles! Vitoria was very punctual every day, provided us with timely updates, pictures and videos, and was very kind throughout the process. We will definitely book her again.

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Cristina R.
Sitter Profile Image: Pablo L.
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Pablo L.
Star Sitter
£14
total per visit
5.0 out of 5 stars
35 reviews
18 repeat pet owners
12 years of experience
London, SW1P

Pablo was great with Pepper. He sent regular updates and photos. Pepper is a very nervous and shy cat but she warmed up really quickly to Pablo and was clearly comfortable in his care. I highly recommend Pablo to other cat parents.

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Emily B.
Sitter Profile Image: Mariana R.
Identity Verified
Mariana R.
£12
total per visit
25 years of experience
London, SW1A

About: I’ve had dogs my entire life. Currently while I’m in the UK my dog, a golden retriever named Chispa, is with my family back home and I miss her dearly! I have trained all my dogs and was always the one caring for them, taking them on walks, taking care of them when they were sick, and giving them tons of love!! I’m starting my Master’s degree by end September, so I don’t have a clear picture of my schedule, but I know I will have some free time, as well as weekends. I can easily control dogs (unless I’m extreme circumstances) and will do as told by the owners’ instructions. Usually I keep my dogs with me, or near me and do regular checks on them. I have no problem giving them medications, or taking them out, or even getting them to eat when they’re being difficult.

Sitter Profile Image: Clare R.
Identity Verified
Clare R.
£12
total per visit
5.0 out of 5 stars
3 reviews
35 years of experience
London, SW1A

About: I grew up with rescue cats, and in the past, I've kept my own guinea piggies and leopard geckos. I have used various other platforms over the years for petsitting, to take dogs for walks and into work on a regular basis, as well as popping in to feed cats. I genuinely care for animals and I always strive to do my best by them with the utmost affection. I have a flexible schedule and I regularly care for pets in owners' homes across the UK, so I'm experienced at quickly building trust with animals and maintaining their usual routines. I have been petsitting for many years now and I am quite comfortable providing the exact care as described by the homeowners. I have proven myself to be trustworthy and reliable. I am happy when the animals in my care are happy!

Sitter Profile Image: Antoinette V.
Identity Verified
Antoinette V.
£19
total per visit
5.0 out of 5 stars
28 reviews
11 repeat pet owners
6 years of experience
London, SE16

Antoinette is a kind, friendly and responsible dog walker/sitter who showed great care and affection for Ludo. She is punctual and clear in communication, and I will definitely ask for her again!

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Daryl S.
Sitter Profile Image: Ashley W.
Identity Verified
Ashley W.
£17
total per visit
5.0 out of 5 stars
25 reviews
9 repeat pet owners
20 years of experience
London

About: Not only do I have a 6 year old labradoodle back home in California but I also love walking, playing, and running with all pets. I'm a responsible solicitor who effectively manages my time and I have the experience in multiple corporate and customer service industries to manage a variety of tasks including the management of a children's summer camp. I can provide references if necessary and have experience both house sitting pets and taking care of multiple animals for extended periods of time. I know a lot about dogs and animals in general. I'm very attentive and will be accommodating to whatever your needs are for your individual pet. Salary for each task is also negotiable. Thank you.

Sitter Profile Image: Oğuzhan M.
Identity Verified
Oğuzhan M.
£9
total per visit
6 years of experience
London, WC2B

About: Hello, I’m Oğuzhan. I’m a 20 years old architecture student. In my hometown I have a 6 years old Golden Retriever and really feel the absence of a pet in my house. That’s why I decided that it’s a good idea to do pet-sitting here, in London. Looking forward to meet you and your pettt! Since I’m doing architecture, most of my work is at home. I can be with your pet at least 5-6 hours per day or even more on the weekends. I’m a responsible person and a caring pet sitter who will treat every pet as if they were my own. I will follow your instructions carefully, keep the home secure, and make sure pets feel safe, comfortable and well cared.

Sitter Profile Image: Bridget B.
Identity Verified
Bridget B.
£12
total per visit
5.0 out of 5 stars
5 reviews
2 repeat pet owners
2 years of experience
London, W1F

About: Hi! My name is Bridget, and I’m a kind, caring, and responsible animal lover offering dog walking and pet sitting services. I’m very flexible with my schedule and happy to stay in your home to ensure your pets are safe, happy, and comfortable while you're away.
I’ve grown up in central London so I know all the best parks for engaging and enriching walks. I also have a car and am more than happy to take your dog out of the city for a big countryside walk and a proper adventure.
Sadly I can't have a dog where I live, but I’ve had my own cat for over 10 years and have regularly looked after friends' and family’s dogs. I truly love animals and treat every pet like they’re my own.
If you’re looking for someone reliable, warm-hearted, and experienced, I’d love to meet you and your pets! I work from home on my own schedule. I occasionally work in a shop where I would be able to bring a dog in and look after throughout the day. I am available every evening and almost every week day in the day time. I have a relaxed cat who keeps to himself and am walking distance from many central london parks. I provide lots of attention and cuddles but allow pets to come to me in their own time.

Sitter Profile Image: Laura L.
Identity Verified
Laura L.
£12
total per visit
10 years of experience
London, SW11

About: I have taken care of friends’ dogs for years, I love them but sadly can’t have one of my own because of work travel so would love to dog sit to help you and get the furry fix! I’m active, friendly I have flexibility to work from home when needed, mon - Fri. Office is also open to pets. Around work I have no fixed commitments, just often gymming and getting out and about! I live in a pet friendly apartment very close to both Clapham and Wandsworth Commons so lots of green space around. Space for crates if needed.

Sitter Profile Image: Milena I.
Identity Verified
Milena I.
Star Sitter
£12
total per visit
5.0 out of 5 stars
5 reviews
2 repeat pet owners
4 years of experience
London, SW1P

About: I’m Milena and I just moved to London! I’m an enthusiastic, curious and outgoing person who loves cats and dogs :). I’ve grown up with dogs since my mom’s in the industry, she takes cares of anything from training (basic education, rescue, guarding…), day care, pet sitting, dog shows, and even has her own litters up to twice a year. I currently own a Doberman, Weimaraners and a Jack Russel (+ a cat) at my parents’ home! I’ve always been surrounded by dogs (small and big) and have tagged along to learn the basics of dog training for both puppies and adult dogs. Since moving out for uni, I have been focusing on dog and cat sitting as well as walking since I can’t see myself spending a week without at least one furry friend! I enjoy taking them on walks, playing with them, cuddling, you name it. I will be starting a full time internship in Knightsbridge on July 1st. But my early mornings and evenings are free during the week, and I have my weekends free! I am very a adaptable person, so I know I can manage balancing out social life, sports (I do athletics) and taking care of your best friend :) I am renting out a room for my time in London, and would thus prefer if I could take care of your pet at your home. I can easily move and come around if needed, whether it is pet sitting or taking them outside :)

Sitter Profile Image: Ellen R.
Identity Verified
Ellen R.
£12
total per visit
5.0 out of 5 stars
1 review
3 years of experience
London, SW1A

Ellen was so helpful and responsible, I'm very thankful and happy!

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Luisa Fernanda G.
Sitter Profile Image: Alice P.
Identity Verified
Alice P.
£12
total per visit
2 years of experience
London, SE1

About: I have two and a half years looking after dogs. I love them So much and taking care of them.i am. A big animals person but dogs have a special place in my heart I am looking to build a pack to walk. I am to walk. Dogs individualy or in groups whatever suit your dog needs more. I love dogs I have looked after dogs in both my home and others home. I believe its about making a strong bond with them. So they are happy where ever they are with you. I think making a comfortable environment which is fun, safe and happy

Sitter Profile Image: Bec L.
Identity Verified
Bec L.
£18
total per visit
5.0 out of 5 stars
26 reviews
12 repeat pet owners
10 years of experience
London, EC4A

Great service for our 2 furry friends, Thank you Bec!

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Caroline R.
Sitter Profile Image: Ricardo G.
Identity Verified
Ricardo G.
£17
total per visit
15 years of experience
London, W1T

About: What sets me apart is a lifetime of dedicated dog companionship combined with hands on, specialised senior care. Having been raised around dogs my entire life, I intuitively understand canine behaviour, body language, and routines. Most recently, I lovingly cared for my own pug through their golden years. This experience taught me the patience, gentle handling, and close monitoring required for senior pets, especially flat faced breeds. Whether your dog is an energetic adult needing a watchful eye or a sweet senior who requires a slower pace and medication administration, I provide the tailored, nurturing care they deserve. I currently offer dedicated pet care on evenings and weekends, making me the perfect fit for after work check ins, dinner feedings, or weekend getaways. Because my schedule is highly flexible during these times, your dog will receive my full, undivided attention. Please note that I am actively transitioning to full time, open availability in the near future! If you have a specific weekday request or a recurring schedule you would like to discuss for the coming weeks, please feel free to message me so we can plan ahead. Safety and trust are my absolute highest priorities. Since I provide care exclusively through drop-in visits and walks in your local area, I treat your home and your pet with the utmost respect and vigilance. During walks, your dog will always remain securely leashed. I focus entirely on them, staying alert to traffic, stray animals, and changing weather conditions. For drop-in visits, I strictly follow your entry and locking instructions to keep your home secure. I always double-check that doors are locked, security systems are armed, and fresh water is topped up before I leave. With a lifetime of dog experience, I am skilled at reading body language to keep your pet calm, safe, and happy.

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The median cost per Visit for pet sitting in London is £13

Pet owners share their Rover experiences - London

1 / 1
5.0 out of 5 stars

Delighted with Kirsty’s cat sitting. My cat is an old boy who can be quite cantankerous. She was able to gain his trust and deal with his complex needs. Thank you!

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Wendy P.
Drop-In Visits
5.0 out of 5 stars

Jess watched my cat Finn while I was on holiday for a week and was excellent to work with! She read through all my notes before hand and was very quick with communication. My cat was in happy spirits and clearly well taken care of when I returned. I would happily book with Jess again in the future, thanks again for everything!

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Carly M.
Drop-In Visits
5.0 out of 5 stars

Very happy with Natalia’s care of our 5 month kitten. She clearly gave him lots of attention and played with him for the hour. We enjoyed the video and photo updates so we knew he was getting plenty of care and food. We’d happily book her again.

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Jane F.
Drop-In Visits
5.0 out of 5 stars

Amanda was absolutely amazing looking after Misha and Barney. She was very caring, loving and playful with the boys as upon my return I could see how relaxed and happy they were. Amanda’s attention to detail, interaction with the cats, and daily updates went a long way in reassuring me of the fact the boys were happy and enjoying Amanda’s company. Cannot recommend Amanda enough. Dear Amanda, both Misha 🐾 🐈 and Barney🐾🐈‍⬛ say thank you! 🌷🌷🌷

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Viz S.
Drop-In Visits
5.0 out of 5 stars

Claire did a really good job with both my cats, they absolutely adored her! Claire always communicated with me well and sent lots of pictures. Usually they're extra needy when I'm gone for a long time but this time they were more relaxed, a good sign that they got enough attention while I was away.

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Isabelle R.
Drop-In Visits
5.0 out of 5 stars

Kayla is reliable and punctual, kept the house clean and tidy, and I felt very comfortable leaving Juno in her safe hands!

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Amanda C.
Drop-In Visits
5.0 out of 5 stars

I had the best experience & am so grateful to have had such a kind, thoughtful person taking care of my 3 cats. 11/10 would recommend!!

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Carol B.
Drop-In Visits
5.0 out of 5 stars

Svetlana took very good care of my cat while I was away and sent me regular video and message updates. Thanks!

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Aylin A.
Drop-In Visits
5.0 out of 5 stars

Imen took such wonderful care of our cat, sending us photos and letting us know he was well. I would use her again in a heartbeat.

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Felicity H.
Drop-In Visits
5.0 out of 5 stars

I couldn’t have asked for a better sitter. From start to finish Tracy made the process very easy, which was great as I always feel a little anxious leaving my boys! She gave detailed updates and sent photos which was very reassuring. I highly recommend Tracy and will definitely be booking again when needed!

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Tanya L.
Drop-In Visits
5.0 out of 5 stars

I highly recommend Milena, she’s been so great the entire month I was gone. Really accommodating and professional, will definitely go to her again if I am on holiday in the future.

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Vanessa D.
Drop-In Visits
5.0 out of 5 stars

JP is an excellent and reliable cat sitter. He is easy to communicate with and always sends a short video of our cat each time he visits. I would definitely recommend him

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Robin P.
Drop-In Visits
5.0 out of 5 stars

I'm so glad the introduction went smoothly! If Mysta could talk, he’d be sending compliments your way too.

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CATHERINE G.
Drop-In Visits
5.0 out of 5 stars

Joanna did a great job looking after my cat. She followed the instructions, left everything clean and tidy, and kept me well updated with reports and photos. I am happy to recommend her :)

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Margaret A.
Drop-In Visits
5.0 out of 5 stars

Excellent care as always from Katherine! Rob always well looked after and happy when I return which is a huge comfort when leaving your pet. Highly recommend!

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Jillian S.
Drop-In Visits
5.0 out of 5 stars

Margaret was absolutely excellent! Petal was really well looked after and we loved getting the daily updates and photos while we were away. It was so reassuring knowing she was in such good hands. Would definitely recommend and happily book again!

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Lucas P.
Drop-In Visits
5.0 out of 5 stars

Wilson is a caring, reliable sitter. He gave very detailed updates on our cat after every visit and I could truly sense his affection and care for our fur baby. Thank you Wilson!

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Serin K.
Drop-In Visits
5.0 out of 5 stars

Highly educated polite and elegant individual cat sitting! Great experience with Jiaqi! Thank you so much.i highly recommend his care.

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Elena
Drop-In Visits
5.0 out of 5 stars

Lauren is honestly the best cat sitter I could ask for! 🥹❤️ She is so caring, trustworthy and genuinely loves animals, and I always feel completely at ease knowing my cat is with her. She goes above and beyond , she keprs me updated, sent photos and gave him so much love and attention. It’s obvious that she really cares about the cats she looks after, rather than just seeing it as a job. I honestly couldn’t recommend Lauren highly enough. She’s absolutely fantastic and I wouldn’t want anyone else looking after my cat! 🐾

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Anna R.
Drop-In Visits
5.0 out of 5 stars

Sarah was absolutely wonderful, I had booked her services immediately after her first time sitting with me! I can tell my kitten loves her and she is such a great communicator and looked after him so well. Thank you Sarah!!

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Lydia E.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to £25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

    It's that easy! All payments are processed via Rover's secured platform

Popular requests for pet sitting - London

Select a filter and find qualifying sitters offering pet sitting.

Sitters in London average 3
repeat pet sitting pet owners

FAQs for Pet Sitting – London

Frequently asked questions about Rover

The average cost for Pet Sitting in London on Rover is £17.25 per Visit (as of September 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 24,329 sitters on Rover for Pet Sitting in London. About 84% of London sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of September 2026, there are 24,329 sitters on Rover offering Pet Sitting across London. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other London pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in London choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 88% of sitters can help with special care needs
  • 89% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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