Pet Sitting Merton

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

When are you returning?
Search

Over 1,263
pet owners in Merton have booked pet sitting

Merton, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Hannah B.
Identity Verified
Hannah B.
Star Sitter
£14
total per visit
5.0 out of 5 stars
245 reviews
59 repeat pet owners
5 years of experience
Carshalton, SM5

Hannah was fab, lovely lady and I had a very happy cat when I returned home. The first pet sitter I've ever used and I was not disappointed, Hannah went over and above and clearly loves animals. Highly recommended :)

Profile image
Jessica B.
Sitter Profile Image: Liam B.
Identity Verified
Liam B.
£15
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
1 year of experience
London, SW19

About: Hi! I’m a lifelong dog lover who grew up with a wonderful dog called Barney, so caring for dogs has always been second nature to me. I currently split my time between London (where I do contract work) and the USA (where my wife is, we're currently long distance). When I’m in the US, I’m lucky enough to live with two lovely dogs of my own, Dash and Daisy, so I’m very used to long walks, routines, basic care, and the love and attention needed to make our best friends feel safe and happy. I miss them so much when I am in London working. I am fit, healthy, and comfortably strong enough to handle larger dogs, as my Dash is a chonky 70lb boy and loves to pull when he sees a squirrel! I can handle energetic dogs, and welcome dogs who will keep me on my toes and give me a bit of exercise too. I have experience walking dogs who do not mix well with others, so I know all the precautions required to prioritise their safety. I do not walk multiple clients' dogs at the same time and have public liability insurance. I'm also happy for you to check my identity via my professional profile on LinkedIn, on top of checks by Rover. I understand how important it is for owners to feel confident that their dog is in safe, caring hands, and I can assure your dog will be looked after with me. I'd love to hear from you and to meet your pup, thanks for considering my services :) My time is split between London where I can work, and Massachusetts, USA where my wife (and pups) are. I am looking to walk dogs or sit in the South-West London area as this is local to me. Caring or walking your dog fits easily into my routine in London as I have a lot of free time and often work from home, and I have no overnight commitments here. I am only available for walking, or dogsitting or visits at the owner's home, as sadly my accommodation in London is not suitable for boarding. I'm a 39 year old experienced professional person who you can rest assured will follow instructions and keep your home and dog safe. I can handle larger and energetic dogs as I am used to handling my own 65lb dog, Dash, who is a puller. Dash is a rescue who had a bad start in life, and he is nervous or defensive around other dogs. This means dog body language, taking precautions on walks, assessing other people and their dogs, and keeping a firm hold on the lead are all second nature to me.

Sitter Profile Image: Alexei W.
Identity Verified
Alexei W.
Star Sitter
£17
total per visit
5.0 out of 5 stars
32 reviews
20 repeat pet owners
12 years of experience
London, SW19

Lin and Alexei have been so kind to my two senior cats. They genuinely like animals and make sure their needs are met. Will book them again for sure!

Profile image
maggie q.
Sitter Profile Image: Isabel E.
Identity Verified
Isabel E.
£12
total per visit
3 years of experience
Mitcham, CR4

About: I’m a reliable and caring dog sitter who genuinely loves spending time with dogs. I used to have a dog of my own, so I understand the importance of making pets feel safe, happy, and well cared for. Whether it’s walks, playtime, or just keeping them company, I’ll make sure your dog gets plenty of attention and affection while you’re away. I’m currently finishing my studies while also completing an internship, which gives me a very flexible schedule and plenty of free time once my work is done. Since I don’t have a fixed timetable, I’m available throughout the week for walks, sitting, and spending quality time with your dog. I love going on daily walks and would be so happy to bring your dog along with me to keep them active, entertained, and cared for throughout the day. I currently only offer dog walking and drop-in visits in the owner’s home. I always make sure pets feel comfortable, safe, and cared for in their familiar environment. During visits, I’m happy to provide walks, playtime, feeding, fresh water, and lots of attention and company. I understand how important trust is when caring for someone’s pet, and I’ll always treat your dog with the same care and affection I would my own.

Sitter Profile Image: Vilma R.
Identity Verified
Vilma R.
Star Sitter
£17
total per visit
5.0 out of 5 stars
13 reviews
3 repeat pet owners
20 years of experience
London, CR4

Vilma looked after our cat Loki and we couldn’t have been happier. She was prompt, kept us regularly updated with messages and photos and her and the cat got on incredibly well. Would absolutely recommend.

Profile image
Luke S.
Sitter Profile Image: Anna H.
Identity Verified
Anna H.
Star Sitter
£17
total per visit
5.0 out of 5 stars
35 reviews
16 repeat pet owners
20 years of experience
MORDEN, SM4

Anna is the best. She looks after my two senior cats with the most patience and care. She also sends me loads of pics and videos. I absolutely love her!

Profile image
maggie q.
Sitter Profile Image: Jess
Identity Verified
Jess
£17
total per visit
5.0 out of 5 stars
7 reviews
1 repeat pet owner
London, SM3

Great communication and showed a real care for my cats!

Profile image
Chloe S.
Sitter Profile Image: Ka Yi L.
Identity Verified
Ka Yi L.
Star Sitter
£14
total per visit
5.0 out of 5 stars
33 reviews
11 repeat pet owners
14 years of experience
SW19

Excellent service from Karie. She sent us thoughtful daily updates and photos and was flexible when we made a slight change to the booking. Many thanks Karie for taking good care of our cat!

Profile image
zoe b.
Sitter Profile Image: Kohin R.
Identity Verified
Kohin R.
£17
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
4 years of experience
Morden, SM4

About: I have loved dogs all my life. I have a 4.5yo German shepherd so am well versed with the needs of an intelligent breed. I love spending time with dogs and dogs enjoy my compnay (if I say so myself). I enjoy walks and meeting new dogs and will provide a loving environment in your absence I mostly work from home so am used to taking care of dogs during my work hours. I can take regular breaks during my meetings to walk your loved ones and can spend time with them and talk to them at most times. I have a lot of experience training and tending to my dog for the past 4.5 years. I also grew up loving dog so am aware of their need for proximity but sometimes , distance :) i can understand dog body language most times and can look after your loved ones in your absence

Sitter Profile Image: Sebastian V.
Identity Verified
Sebastian V.
£20
total per visit
5.0 out of 5 stars
48 reviews
17 repeat pet owners
8 years of experience
London, SM4

Really excellent service from Sebastian. He dropped in to feed and administer medicine to my two cats every day for five days. He cheerfully kept me updated with photos and videos, was totally reliable, the litter tray was properly cleared each day, I returned to happy cats and a clean smelling flat, he had tidied the daily cat destruction and even took the rubbish bag out at the end of the stay. Thoroughly recommend. Thanks Sebastian!

Profile image
Sarah C.
Sitter Profile Image: Rhiannon C.
Identity Verified
Rhiannon C.
£17
total per visit
4.9 out of 5 stars
17 reviews
9 repeat pet owners
11 years of experience
London, SM4

Rhiannon did a great job looking after Ziggy. Gave her lots of loving as well as her food and medication. Went above and beyond to make sure she was well looked after. Daily pics showed a well feed contented cat. Just what we hoped for. Thanks again.

Profile image
Lisa P.
Sitter Profile Image: Nesli A.
Identity Verified
Nesli A.
£17
total per visit
5.0 out of 5 stars
6 reviews
2 repeat pet owners
8 years of experience
Morden, SM4

About: Hello, my name is Nesli! I’m a huge dog person and have been looking after friends and family dogs for years as I love spending time with them :) I used to look after a gorgeous Shih Tzu, Willow, who had severe separation anxiety so always had to be around people. She belonged to a colleague and I was their go to sitter as Willow and I got on so well and because I really loved and cared for her. I’d have her a lot of the weekends, whenever her owners went on holidays for a couple of weeks, I even had her for 2.5months at one point as the owner had to go and deal with a sickness in the family. I love building a bond with dogs and find it quite easy to do so, so when they’re with me we both feel at home :) I live in a ground floor flat with a small courtyard at the back. I am a 5 minute walking distance from two huge parks - Morden Hall Park and Morden Park. I have a car so can help with pick up and drop off within reasonable distance. I am a pilates instructor so I have quite a relaxed schedule, I tend to teach maximum 2 / 3 classes a day. I am usually home for big chunks of time between classes if I have multiple on a day, as I only teach in surrounding areas to my flat. I will also have random days off with no classes at all during the week and I don’t teach Sundays :) As my schedule is quite flexible, I can usually work around your timings quite easily. Weekends / weekdays don’t make much of a difference to me as I don’t have the Monday to Friday job structure. I don’t currently have any other pets, so you don’t need to worry about your dog having to adjust to another pet in the house. I have a small backyard that is completely fenced off with a big wall, so it is safe to nip out there for toilet breaks / to stretch small doggos legs. I live really near two big parks, both very dog friendly. So there’s plenty of opportunity for long walks / run arounds.

Sitter Profile Image: Sandie A.
Identity Verified
Sandie A.
£17
total per visit
5.0 out of 5 stars
40 reviews
20 repeat pet owners
40 years of experience
Surrey, SM4

About: I am a very relaxed, chilled individual who is able to meet all of your dogs needs. I have 2 small Shih Tzu cross dogs and an adopted Cockerpoo. I have had dogs all my life from Yorkies to labradors to Alsatians. All with very different temperaments so I am used to all sorts of breeds including the grumpy ones. Myself and my husband work as a team. This allows us flexibility to meet your dogs needs. We aim to take your dog on an adventurous, sniffy walk, through the woods and out in the open if the temperature/weather allows. We are happy to follow instructions on how we should walk your dog ie on/off leads, etc. The whole family loves dogs and are always excited to meet new dogs. Photos and/or videos are sent so that the ‘parents’ can relax knowing that their little one has enjoyed their walks or visits.

Sitter Profile Image: Sarah F.
Identity Verified
Sarah F.
£12
total per visit
5.0 out of 5 stars
10 reviews
2 repeat pet owners
9 years of experience
London, SM4

Sarah was excellent and took great care of our cat while we were away. She provided lovely updates at each visit and spent lots of time giving our cat the attention that he craved. Would definitely recommend Sarah to anyone looking for a cat sitter.

Profile image
Claudia B.
Sitter Profile Image: Clara C.
Identity Verified
Clara C.
Star Sitter
£17
total per visit
5.0 out of 5 stars
53 reviews
16 repeat pet owners
13 years of experience
London, SM5

Clara was brilliant once again! Looked after our 2 cats wonderfully and kept us informed daily with updates and photos. Was even adaptable and noticed one of our cats hadn't eaten all her breakfast, but kept an eye and made sure she ate. As always, very impressed and pleased coming back to two happy cats!

Profile image
Leonita G.
Sitter Profile Image: Marina S.
Identity Verified
Marina S.
£23
total per visit
5.0 out of 5 stars
35 reviews
15 repeat pet owners
10 years of experience
London, SW19

Marina was great with Flash - she sent us lots of lovely photos and videos during her drop in visits, and picked up on Flash's habits or when something potentially seemed out of the ordinary. From the photos and videos provided, it seemed that Flash was very happy indeed :) We would not hesitate to recommend Marina for looking after any of your fur babies.

Profile image
Gabrielle S.
Sitter Profile Image: Rebecca W.
Identity Verified
Rebecca W.
Star Sitter
£16
total per visit
5.0 out of 5 stars
26 reviews
13 repeat pet owners
10 years of experience
South Wimbledon, SW19

We have used Rebecca several times. We are extremely happy with the service she provides. She isvery communicative and thorough. She sends regular updates and photos. We are confident that are cats are well looked after. We plan the use Rebecca for all of our cat sitting occasions.

Profile image
Aileen R.
Sitter Profile Image: Sam R.
Sam R.
£14
total per visit
5.0 out of 5 stars
2 reviews
1 repeat pet owner
3 years of experience
London, SW19

Our cats are well taken care of for the whole period when we were away. Sam is amazing and send us updates all the time. Totally recommend! ;)

Profile image
Wariporn U.
Sitter Profile Image: Daniel H.
Identity Verified
Daniel H.
£17
total per visit
5.0 out of 5 stars
6 reviews
2 repeat pet owners
2 years of experience
Wimbledon, SW20

About: I have cared for friends pets for the last 2 years when they are on holiday, making sure they are fed, any medication taken, take them for walks if needed, clean up after them and give them so much love and affection. This has included looking after a senior cat who just wants a cuddle, but needs medication. I have recently been made redundant from my job, so pet care can be a full time responsibility. When I have a new job, I will ensure I pet care can still be done either early mornings or evenings. I will ensure that any pet I look after will have my full undivided attention so I can ensure it's safety when in public or at home.

Sitter Profile Image: Lily S.
Identity Verified
Lily S.
£23
total per visit
5.0 out of 5 stars
12 reviews
8 repeat pet owners
6 years of experience
London England, SW19

About: I’ve had a dog in my family for as long as I can remember and I can’t imagine life without one! I know how important dogs are to owners so I will always ensure they are safe and well taken care of! I recently moved to the UK and am excited to get to know the area by taking your dogs on long walks! I am currently working in the evenings so am free mornings and afternoons for pet care. I understand the value of respecting the pets’ home and making sure everything is just as I found it! I understand everyone has unique rules for their homes and pets and look forward to working together to ensure those standards are met!

1 / 1
View more

The median cost per Visit for pet sitting in Merton is £13

Pet owners share their Rover experiences - Merton

1 / 1
5.0 out of 5 stars

Ting Ting was amazing! She followed all instructions and kept me fully updated which was lovely as I was working away from home. Gus Gus adored her and I will definitely be using her services again.

Profile image
Aletha S.
Drop-In Visits
5.0 out of 5 stars

Dawn was fantastic with our cat, Red, playing and feeding him everyday. He is shy but warmed to her quickly. She sent plenty of photos and videos of him which reassured us that he was happy and healthy. I would definitely recommend booking her for your cat.

Profile image
Michael M.
Drop-In Visits
5.0 out of 5 stars

Ka Yi Li looked after our elderly cat for 10 days and was so Loving, kind and attentive with Ava. She looked after her so well, cleaning her litter tray and making sure she was well fed and watered. Karie went above and beyond with her care giving lots of cuddles and playtime. I would not hesitate in recommending her to look after your pets and hope she is available next time we go away as I would love her to look after Ava again! Thank you so much Karie - we really appreciate your help X

Profile image
Karen M.
Drop-In Visits
5.0 out of 5 stars

Carol took wonderful care of our cat! She was communicative and spent lots of time playing with Lyla. Couldn’t recommend more!

Profile image
Amie C.
Drop-In Visits
5.0 out of 5 stars

Helped us out at short notice. Great communication. Seems like a genuine cat lover and even stayed a bit longer to keep him company. Thank you Clara!

Profile image
Annah P.
Drop-In Visits
5.0 out of 5 stars

Angle was so lovely and great with our cats. She put extra care into getting our shy cat out and sent us updates everyday. Would highly recommend her and would also use again. Thank-you so much for everything, and sorry about the pigeon!

Profile image
Lea S.
Drop-In Visits
5.0 out of 5 stars

Marina was super friendly and kept us up to date whilst we were away, meaning we could fully relax knowing Bertha was in good hands! We returned to a happy cat :) thank you Marina! X

Profile image
Sarah G.
Drop-In Visits
5.0 out of 5 stars

Danielle was really helpful and accommodating in coming to feed our cats and playing with them! Great communication and very nice and trustworthy pet sitter

Profile image
Flore F.
Drop-In Visits
5.0 out of 5 stars

✨ 10/10 sitter! ✨ Avni was great, when we first got in touch she suggested visiting us before looking Zero, to meet him and introduce herself. Due to Zero being a possible bite risk I was nervous about having someone look after him, but Avni put me at ease immediately. She was confident, discussed her experience, and her own lil fur baby, and she made me feel our boy was in very capable and loving hands! Thank you so much Avni for looking after our boy, we look forward to organising a dog walk with you and lil Archie soon 🥰

Profile image
H H.
Drop-In Visits
5.0 out of 5 stars

Here’s a polished review: Harriet is fantastic! She took great care of Betty and kept me updated, which gave me peace of mind while I was away. She was reliable, caring and easy to communicate with. I felt very comfortable leaving Betty in her care and would definitely recommend her to anyone looking for a trustworthy and lovely cat sitter. Thank you, Harriet! 🐱❤️

Profile image
Tanja _.
Drop-In Visits
5.0 out of 5 stars

Great cat sitter! She is very detail-oriented and thoughtful, and provides brilliant regular updates about your furry baby, which gives you complete peace of mind while you’re away. She is incredibly caring, friendly, and attentive, and it’s clear that she genuinely loves animals. I would definitely recommend her! ❤️❤️❤️

Profile image
Paulina M.
Drop-In Visits
5.0 out of 5 stars

Robyn was excellent. Super thorough and was great at keeping us updated with lots of photos! Will defo be booking again. Thanks Robyn!

Profile image
Rose W.
Drop-In Visits
5.0 out of 5 stars

Yalda was super kind and patient with our shy cat and gave lots of updates which made us feel really happy to see pictures of our cat when we were away! Thanks so much☺️

Profile image
Charlotte H.
Drop-In Visits
5.0 out of 5 stars

Tim has been really great. He made everything very easy and I appreciated all the updates from each visit. I will definitely be asking him to cat sit again in future.

Profile image
Charlie A.
Drop-In Visits
5.0 out of 5 stars

We left our cats in the care of Claire for two weeks, and we could not be happier with the experience! It is always stressful leaving your pets for that long, but Claire made us feel completely at ease from start to finish. We received regular updates and wonderful photos, which completely reassured us while we were away. It was clear that Claire truly loves animals and treated our cats as if they were their own. We returned home to very relaxed, well-cared-for cats and a perfectly clean house. We highly recommend her to anyone looking for a trustworthy, caring, and professional pet sitter.

Profile image
Albert G.
Drop-In Visits
5.0 out of 5 stars

Iona was fantastic and took great care of our cat, Kelli Grace while we were away for the week. Would absolutely recommend Iona and will be scheduling her again in the future!

Profile image
Chad W.
Drop-In Visits
5.0 out of 5 stars

Kati looked after our senior tuxedo cat, paying him a daily visit. He is generally nervous of new people but took to Kati almost immediately. She knows how to look after a cat! She sent daily photos and videos and, compared to the cat sitter we used to use, she genuinely loves cats. I cannot recommend her highly enough. She went above and beyond, doing tasks that she didn’t need to do around the house. Kati is the best cat sitter around.

Profile image
Thomas W.
Drop-In Visits
5.0 out of 5 stars

We have used Jane several times and she has been amazing! She spends a decent amount of time with our animals giving them lots of attention. We have never got any concerns and we get regular updates with pictures! We have booked again for a months time. Thank you again as always! X

Profile image
Becky B.
Drop-In Visits
5.0 out of 5 stars

Took fabulous care of Sheldon and Leonard, communication was great and the daily pictures were an added bonus. The boys are looking forward to seeing you again

Profile image
Adam H.
Drop-In Visits
5.0 out of 5 stars

Sarah was really wonderful with caring for my two cats for a week that we were away. She was punctual, reliable and provided helpful updates with photos of the fluff babies (which is always important when being away from them!). I will definitely engage her again in the future, and I highly recommend Sarah! Thank you Sarah for giving us peace of mind that our cats are well taken care of while we were away!

Profile image
Jane S.
Drop-In Visits
1 / 1
Find pet care near you

Book with peace of mind

  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

    It's that easy! All payments are processed via Rover's secured platform

Popular requests for pet sitting - Merton

Select a filter and find qualifying sitters offering pet sitting.

Sitters in Merton average 2
repeat pet sitting pet owners

FAQs for Drop-In Visits - Merton

Frequently asked questions about Rover

The average cost for Pet Sitting in Merton on Rover is £17.25 per Visit (as of August 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 24,410 sitters on Rover for Pet Sitting in Merton. About 84% of Merton sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of August 2026, there are 24,410 sitters on Rover offering Pet Sitting across Merton. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Merton pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Merton choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 89% of sitters can help with special care needs
  • 89% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

Connect anywhere with the Rover app

Download on the App Store BadgeGet it on Google Play Badge