Pet Sitting Richmond

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 630
pet owners in Richmond have booked pet sitting

Richmond, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Annie J.
Identity Verified
Annie J.
£12
total per visit
30 years of experience
Twickenham, TW1

About: I grew up with both cats and dogs and have always loved all animals. I have dog sat for friends and family several times throughout my life. I am extremely reliable and organised. If I'm at a house with pets, you can guarantee I'm spending time with the furry folk rather than the human kind. I have a very flexible job with plenty of free time, so I am able to care for and play with your pets often. I work from home most days of the week, and my husband is currently at home full-time. I am completely available on weekends. I am happy to crate your dog if needed. I have a garden that is not fenced, so would always use a lead when taking pets outside. I live very close to a large park so have very easy access to areas where your dog can run around and play.

Sitter Profile Image: Aya K.
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Aya K.
£8
total per visit
5.0 out of 5 stars
2 reviews
6 years of experience
Isleworth, TW7

About: I’ve housesitted pets since I was 15. I adopted my, now 6 year old dog, when she was still in diapers (she now lives in another county with my sister). I’ve taken care of other people’s puppies and senior dogs. I am a very calm and patient person, I handle critical situation with composure. I love walking in my free time and I would enjoy it more with a furry companion! I have a lot of free time in my week as a recent student. Most of my work is done remotely and on my tablet. I’m mostly available at any time of the day, I am an early risera, and like most do I usually go out during the day but I am open to work in the evening too. I will obviously follow the instructions, rules and preferences to the letter for the animal’s safety and health. I will providen simple training games without over exercising, and toys. I will stay on time as possible regarding the walking schedule to prevent accidents. I am a very tidy person, I directly clean up after myself and the animal. I try my best to not let pet hair to build up. I will monitor health and be on the lookout for unusual behaviour.

Sitter Profile Image: Nick W.
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Nick W.
Star Sitter
£17
total per visit
5.0 out of 5 stars
42 reviews
17 repeat pet owners
3 years of experience
Twickenham, TW1

A lovely evening out knowing Gina was in good hands. Gina can be a bit wary with new people but engaged quite quickly with Nick who has a warm gentle approach.

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Jan L.
Sitter Profile Image: Vilma L.
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Vilma L.
£15
total per visit
5.0 out of 5 stars
2 reviews
1 repeat pet owner
3 years of experience
Twickenham, TW1

About: My family dog Ralph is aged 5, and I've been looking after him since he was just a puppy. My favourite little guy who I miss as he's in Scotland. Experienced with on lead and off lead walking and basic training. I'm a freelance creative working in VFX production and I am looking to fill my time away from the hectic world of film with relaxed dog walks and hangouts. I’m not offering care in my own home, but if visiting yours I can play in the house/fenced garden and depending on recall off lead/non-fenced play too.

Sitter Profile Image: Maddie L.
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Maddie L.
£19
total per visit
5.0 out of 5 stars
8 reviews
1 repeat pet owner
1 year of experience
Richmond, TW10

About: Growing up I always have had dogs in the house, and my partner and I are so excited for the day when we can have one of our own. With a background in dog training, which, when younger, took me to Crufts to compete at the YKC Heelwork To Music competition, I'm great with dogs and can tailor my service based on their (and your) needs. I also used to volunteer once a week at a dog groomers as a teenager because hanging out with the dogs was so fun. New to the platform, new to the area, but definitely not new to dogs. I have recently moved to London with my partner and am currently at home full time. I am available to walk your dog (basically whenever you need me to). I often go for a run first thing in the morning and would be happy to bring your pooch if you wanted them to burn off some energy with me, or I am available throughout the day to come and walk them. I am a 15 minute walk from Richmond park, so I can take your pup on walk that suits their needs. Need 10 minutes? Easy. Needs an hour or more? Also easy.

Sitter Profile Image: Agnieszka C.
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Agnieszka C.
£14
total per visit
5.0 out of 5 stars
5 reviews
2 repeat pet owners
20 years of experience
St Margarets, TW1

Great experience with Agnieszka C and lovely photos received. Will book again. Thank you very much.

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Katie E.
Sitter Profile Image: Frangelica A.
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Frangelica A.
Star Sitter
£20
total per visit
5.0 out of 5 stars
78 reviews
24 repeat pet owners
15 years of experience
Richmond, TW10

Frangelica took excellent care of both of my cats while I was away for a little over a week. She gave me descriptive updates and photos so I knew what they were up to every day. My kitten required a lot of playtime and Frangelica was up to the task! I would definitely book her again for my next trip.

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Kimberly A.
Sitter Profile Image: Anya L.
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Anya L.
Star Sitter
£19
total per visit
5.0 out of 5 stars
28 reviews
11 repeat pet owners
10 years of experience
London, TW9

Anya was great, it was so nice seeing the photos of the cats each day and know they were comfortable and at home. Thanks so much - highly recommend.

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Naomi W.
Sitter Profile Image: Shahad H.
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Shahad H.
£14
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
8 years of experience
Richmond, TW10

About: Your local pet sitter in Richmond, flexibly available! Note: I have a small dog of my own, a friendly male Coton Du Tulear, Merlin 🐶🐾 Our home is nestled centrally in Richmond, where we have access to a small fenced garden. We also live nearby beautiful parks and can take your dog for short or long walks as needed. My husband, Anders, and I work from home with flexibility most days so perfect for day time walks and ensuring your dogs receives our attention and care. We can host dogs up to 15 kgs, as our house is small and I want your dog to have enough space to play and relax. Your dog will have free run of the house and can sleep wherever you prefer if boarding. Our dog, Merlin, is friendly and gets on very well with other dogs, he loves to play but will match your dog’s energy and respect their space. We usually take Merlin out for a 1 hour walk a day or for two shorter walks (about 30 mins each). We can fit into your dog's schedule though as Merlin is happy to go out at any time. My goal is to provide a safe, loving environment where your dog can feel relaxed and at home. I understand that every dog owner has their own set of peculiar rules and I will take great care to follow all instructions and schedules provided. We only host one dog at a time, that way your dog can have our undivided attention. We'll provide regular updates, photos, and videos via Rover or WhatsApp, so you can enjoy peace of mind knowing your dog is settled and having a nice time. Merlin, Anders and I are all eagerly anticipating hosting and getting to know your four-legged friend ^.^ We work from home so our schedule is quite adaptable to your pup. We take Merlin for 2-3 walks a day (each ranging from 20-30 minutes, for a minimum of an hour a day) and for a nice longer walk on weekends. When caring for pets in my home, I provide a comfortable and safe environment where they can feel at ease. This includes offering designated spaces for them to rest and play, regular walks or outdoor activities, and adhering to their feeding and medication schedules as instructed by the owner. Additionally, I ensure that my home is pet-proofed and free of any hazards.

Sitter Profile Image: Stephanie T.
Identity Verified
Stephanie T.
£14
total per visit
5.0 out of 5 stars
4 reviews
15 years of experience
London, TW10

About: When I was little, I begged and begged my mum to let me have a dog. Reluctant to take on this responsibility, she asked the neighbour if I could walk his dogs - an elderly collie and a sweet little Westie called Oska - once a week. I adored them like they were my own, and this soon led to more dog-walking and pet-sitting for other friends and family, from feeding, brushing and cuddling cats to making sure the rabbits got their exercise without escaping the (fairly bunny-proofed) garden! I am experienced with different types of pets with different families, ages and personalities, so you can be sure your furry baby is safe with me :) I work flexibly from home so will have plenty of opportunities to make sure your pet is happy and comfortable while you are away! As I’m able to stay with them for most of the day, we’ll have plenty of chances to play, and for dogs, I’m happy to go for nice long walks to make sure we both get our daily dose of exercise! :) I live in a calm suburban area with multiple large green areas nearby, which are great for walks! Considering many pets are sensitive to new people and environments, I always take the time to ensure they can happily get to know me and acclimatise to my home. I am also very adaptable and can follow specific requirements for pets whenever needed.

Sitter Profile Image: Melek G.
Identity Verified
Melek G.
Star Sitter
£20
total per visit
5.0 out of 5 stars
123 reviews
48 repeat pet owners
25 years of experience
Richmond, TW9

Melek was amazing! She sent lots of pictures and kept us up to date with our cat. Our cat was super chilled when we got home :) would 100% recommend! Thanks so much!

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Saskia A.
Sitter Profile Image: Lucy R.
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Lucy R.
£13
total per visit
5.0 out of 5 stars
23 reviews
8 repeat pet owners
16 years of experience
Twickenham, TW1

Wonderful as always. Thank you Lucy

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Reena S.
Sitter Profile Image: India S.
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India S.
£15
total per visit
15 years of experience
London, TW1

About: I have looked after and rescued animals since I was 6. I have experience caring for sick animals such as cats, dogs, hedgehogs and birds. I am responsible for my own cat and have had a dog my entire life! I have also cared for a diabetic cat for many years who required regular medication and glucose injections. I am currently a full time dance teacher so have time to care for your pet(s) up to 3 times a day. I teach in term time so am available all school holidays. I am willing to be flexible to suit what you might be after! I can easily take care of your animals in your own home. I am responsible and reliable and can adapt to any situation, including medication and special diets for your animal.

Sitter Profile Image: Brendan D.
Identity Verified
Brendan D.
£17
total per visit
1 repeat pet owner
7 years of experience
Richmond, TW9

About: Hello fellow animal lovers! My name is Brendan and I live in the centre of Richmond with my wife and our two adorable and very friendly dogs. I've had them for 6 and 7 years respectively and before that also had 3 cats and various other pets when I was younger. I absolutely love being around pets, especially dogs as my wife and I spent a lot of time with our wonderful dogs over the last few years thanks to our flexible working circumstances, meaning that I especially get to be at home with them a lot and am now happy to share that availabilty with other fellow pet parents. Due to my work set up (working from home more than 90% of the time) I have plenty of time to support pet parents in and near Richmond (and beyond) and am available for regular walks, drop-ins and of course boarding. I looking forward to meet you all and your pets! I work full-time, primarily at home (going to the office once every week or two weeks). Very flexible whilst working at home and able to help with multiple walks, drops and more. We live in a safe gated community with ground floor access and will assess each pets individual needs carefully to ensure a happy booking everytime.

Sitter Profile Image: Tara J.
Identity Verified
Tara J.
£23
total per visit
5.0 out of 5 stars
5 reviews
22 years of experience
Richmond, TW9

About: 30 year old dog lover living in Richmond. I I grew up with dogs from aged 8, we went through 3 generations! We had 5 litters with two of them and it was an incredible experience to grow up with. I love dogs so much but it’s not the right time for us to have one of our own, so I’d love to help out to whoever needs it. We often dog sit for my partners family dogs, and my sisters’ dogs. Very confident looking after and caring for dogs and would love to have a furry friend join me on my daily walks. I work from home Monday/Wednesday/Friday, in office on Tuesday and Thursday but not mandatory. I go for walks at lunchtime everyday, and often after work. We have a small courtyard garden and short walk away from Richmond park / the river. Plenty of space for a crate. We don’t currently have any pets of our own.

Sitter Profile Image: BIZHEN X.
Identity Verified
BIZHEN X.
Star Sitter
£18
total per visit
5.0 out of 5 stars
72 reviews
29 repeat pet owners
17 years of experience
London, SW14

Bizhen was fantastic and was able to help come over last minute. She was considerate and careful during the heat wave and highly trustworthy. I recommend her to anyone

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Mariella T.
Sitter Profile Image: Lucy P.
Identity Verified
Lucy P.
£20
total per visit
5.0 out of 5 stars
12 reviews
2 repeat pet owners
30 years of experience
Richmond, TW9

About: Hi, we're Lucy and Reece! 👋 Animals have always been a huge part of our lives. Between us, we have over 30 years of hands-on experience caring for pets of all ages, breeds and personalities—from energetic puppies and playful kittens to senior pets requiring medication and extra support. We've looked after dogs, cats, rabbits, guinea pigs, chickens, ducks, goats, horses and more, both at home and while house sitting in the UK and abroad. During two years of travelling through Australia and Europe, we were trusted by families to care for their homes and beloved pets, giving us experience with everything from solo pets to multi-pet households. We always take the time to understand each pet's routine, personality and individual needs, so they feel safe, happy and loved while you're away. Why Choose Us? 🐾 ✔ 30+ years of combined pet care experience ✔ Trusted house & pet sitters across the UK, Australia & Europe ✔ Experienced with puppies, senior pets & medication ✔ Two weeks volunteering at a 60+ cat rescue sanctuary ✔ Meet & greet before every booking ✔ Regular photo & video updates ✔ Calm, reliable and caring pet sitters We're currently home full-time, giving us plenty of flexibility to work around your pet's routine. Whether that's walks, feeding, medication, playtime or simply keeping them company, we're able to provide reliable, attentive care throughout the day. Your pet's safety, happiness and comfort are always our priority. ✔ We follow your pet's normal routine to keep them happy and settled. ✔ We tailor every walk and visit to your pet's age, energy level and personality. ✔ We treat your home with care and respect, keeping it clean, secure and exactly as you left it. ✔ We provide regular photo and video updates, so you always know how your pet is doing. Our aim is simple: to care for your pet as if they were our own, giving you complete peace of mind while you're away.

Sitter Profile Image: Serena C.
Identity Verified
Serena C.
£16
total per visit
5.0 out of 5 stars
22 reviews
10 repeat pet owners
11 years of experience
Isleworth, TW7

Serena was wonderfully kind and consistent when taking care of our two rescues :) Both were super relaxed when we got back and we can't wait to book with her again!

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Melissa M.
Sitter Profile Image: Niamh P.
Identity Verified
Niamh P.
£12
total per visit
5.0 out of 5 stars
3 reviews
10 years of experience
London, TW1

Niamh was great with my cat Max! She came over took the time to make him comfortable with her and by the end of her visits he was very fond of her! Niamh sent multiple updates and pictures and no task was too much for her! Thank you for looking after Max I’m sure he’s looking forward to my next holiday so he can see her again!

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Harry M.
Sitter Profile Image: Jo C.
Identity Verified
Jo C.
£17
total per visit
5.0 out of 5 stars
21 reviews
5 repeat pet owners
40 years of experience
Twickenham, TW1

Jo is amazing. Stepped in really last minute so that I could take my daughter out. Trustworthy, punctual and respectful of our home, benji adores her. We love seeing Jo and ending the dog sit with a nice chat. Thank you so much.

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Reena S.
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The median cost per Visit for pet sitting in Richmond is £13

Pet owners share their Rover experiences - Richmond

1 / 1
5.0 out of 5 stars

Stu did a great job as always. Took the booking last minute and even got our very shy cat out from under the larder!

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Tamara Y.
Drop-In Visits
5.0 out of 5 stars

Emma is great, super warm and looked after our two cats with care plus left everything tidy. Thank you!

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Sophia H.
Drop-In Visits
5.0 out of 5 stars

I was worried about finding someone to look after our kitty cat for a week while we were away on holiday. I came across Jaqueline on this platform, and I can honestly say upon our meet and greet Pumpkin and I instantly felt at ease. Jaqueline sent photos everyday of Pumpkin playing, being brushed and petted by herself. It made our hearts melt each time. We would highly recommend Jaqueline. We certainly have found our cat sitter. Thank you so much Jaqueline, you’re the best!! 😻⭐️⭐️⭐️⭐️⭐️🤗

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Sharon A.
Drop-In Visits
5.0 out of 5 stars

Elizabeth was great, she was easy to communicate with and my puppy was happy and chill when I came back home. Thanks!

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Rosana Y.
Drop-In Visits
5.0 out of 5 stars

Laura had looked after Mylo before we moved house, but was happy to travel a bit further to see him again, which we appreciated! Her updates on each visit are always very reliable and timely, and Mylo was clearly in good hands and was happy and comfortable when we returned.

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Ewan M.
Drop-In Visits
5.0 out of 5 stars

Laura was absolutely brilliant with Reggie. I really loved the pictures and videos she sent while I was away, plus she was helpful with things around the house too! Definitely recommend!

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Caterina S.
Drop-In Visits
5.0 out of 5 stars

Gail is very knowledgeable about cats and makes them feel at ease. Our two boys loved her company during her visits over the long weekend. She even supplies them with silver vine and treats. We felt very comfortable leaving them in her safe hands. Thank you!

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Lucy U.
Drop-In Visits
5.0 out of 5 stars

Amy is the best and we are so glad we found her to look after our two cats. She went above and beyond with their care and communication was brilliant. I could write all day how great she was! Thank you Amy 🙏🏻

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Ryan S.
Drop-In Visits
5.0 out of 5 stars

Nenah was great with Gus! He was well cared for and you can tell she not only loves cats but understands them too! Thank you

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Hollie G.
Drop-In Visits
5.0 out of 5 stars

Emilia was fantastic catsitting our foster cat Mila. She was reliable, sent regular updates and we came back to a calm and contented Mila. Would highly recommend.

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Aimee
Drop-In Visits
5.0 out of 5 stars

James was excellent with Eugene! We booked 1 pop in visit and he visited 3 times to make sure Eugene was safe and happy. 100% recommended, we will book again! Thanks James!!

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Joe T.
Drop-In Visits
5.0 out of 5 stars

Yasmin was great looking after my cat. She was attentive, friendly and followed all instructions perfectly. She sent me lovely picture updates and ensured to give the play time and cuddles. Would book again.

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Maria
Drop-In Visits
5.0 out of 5 stars

Caelyn kindly accepted our booking at the very last minute after our previous sitter cancelled the day before we were due to leave for our holidays. From the very beginning, she was incredibly reassuring and made us feel completely at ease. She took amazing care of both our cats, and we came home to two very happy kitties! Everything was also left super clean and tidy, which was such a lovely bonus. We had complete peace of mind while we were away. We’ll definitely be in touch again in the future! ❤️🐱

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Megan S.
Drop-In Visits
5.0 out of 5 stars

Millie has been absolutely amazing at looking after our two cats. She was so kind in sending me updates each day while I was away and I felt totally reassured they were in safe hands. I would definitely recommend her and would definitely use her again!

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Jess A.
Drop-In Visits
5.0 out of 5 stars

Juliana is wonderful. Really goes above and beyond when taking care of Tallulah, playing with her during her drop in visits and spending time with her.

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lynnemason_6@hotmail.com
Drop-In Visits
5.0 out of 5 stars

Sam was euch a brilliant sitter for our cat Arlo. You can see how much she loves cats and lives to be around them. She sent me every day pictures and videos and let me know how he is doing. She is very reliable and kind. I can highly recommend her and will definitely book her again! 😻

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Melanie P.
Drop-In Visits
5.0 out of 5 stars

Great to know Gina had some company and a break whilst we were out for the evening. Rachel is very responsive and attentive to Gina.

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Jan L.
Drop-In Visits
5.0 out of 5 stars

Rose was fantastic. Clearly knows cats well, bonded with ours from day one. She communicated promptly with pics and good vibes every day, and managed extra details like vitamins and brushing with ease. She thoughtfully set up an ice pack unprompted when a heatwave hit. Would definitely recommend and book again.

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Amy S.
Drop-In Visits
5.0 out of 5 stars

Serena is just lovely and our animals (2 cats and a dog) adore her. She sends sweet photos when she is with them and is very reliable. We just enjoyed a lovely night out with no worries because we knew Serena was having play/cuddle time with our little guys while we were otherwise occupied.

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KI D.
Drop-In Visits
5.0 out of 5 stars

Our little cat was poorly just before our holiday and we were very nervous to leave her - Kath was an absolute godsend!! She kept us informed, gave Poppy lots of love and attention - Poppy made a swift recovery and we were able to have a long-awaited holiday with peace of mind. I can’t recommend her more highly and am so grateful!!

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Clare H.
Drop-In Visits
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  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

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Popular requests for pet sitting - Richmond

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Sitters in Richmond average 2
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FAQs for Drop-In Visits - Richmond

Frequently asked questions about Rover

The average cost for Pet Sitting in Richmond on Rover is £17.25 per Visit (as of August 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 23,618 sitters on Rover for Pet Sitting in Richmond. About 84% of Richmond sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of August 2026, there are 23,618 sitters on Rover offering Pet Sitting across Richmond. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Richmond pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Richmond choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 89% of sitters can help with special care needs
  • 90% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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