Pet Sitting Richmond

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 606
pet owners in Richmond have booked pet sitting

Richmond, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Rodrigo P.
Identity Verified
Rodrigo P.
£12
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
10 years of experience
Surrey, TW10

About: I’ve been surrounded by animals for most of my life, and caring for pets has always felt natural to me. Growing up, our family home was full of life with dogs, and that experience shaped how comfortable and attentive I am with animals of different personalities. We had two dogs in particular who left a lasting impression on me. My sister had a cocker spaniel who was affectionate and playful, and later during my university years I had a Weimaraner—full of energy and always ready for adventure. He and I quickly bonded over our shared love of morning runs, so I’m especially confident handling active, high-energy dogs who need both physical exercise and mental stimulation. More recently, our family welcomed a cockapoo who still lives with my sister, and I’ve remained closely involved in caring for him whenever I visit. Overall, I’m calm, reliable, and genuinely enjoy spending time with animals—whether that’s going for a long walk, keeping them company at home, or making sure they feel safe and comfortable while you’re away. My setup works really well for pet care — I'm based at home the majority of the week, with just one day out that can flex depending on what's needed. That means I'm available for boarding almost any day, weekends included. Plenty of calm company, no rush, no stress. I live in a third floor flat, so no escape risks and a nice calm environment away from the chaos of the street. The building has a fenced garden which is great for a bit of fresh air, and if your pet needs a longer stretch, Richmond Park is just around the corner — hard to beat. No other pets in the flat, so your cat or dog gets the full run of the place and all of our attention. My 10 year old daughter absolutely loves animals, so they'll have a little devoted fan following them around too.

Sitter Profile Image: Maddie L.
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Maddie L.
£19
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
1 year of experience
Richmond, TW10

About: Growing up I always have had dogs in the house, and my partner and I are so excited for the day when we can have one of our own. With a background in dog training, which, when younger, took me to Crufts to compete at the YKC Heelwork To Music competition, I'm great with dogs and can tailor my service based on their (and your) needs. I also used to volunteer once a week at a dog groomers as a teenager because hanging out with the dogs was so fun. New to the platform, new to the area, but definitely not new to dogs. I have recently moved to London with my partner and am currently at home full time. I am available to walk your dog (basically whenever you need me to). I often go for a run first thing in the morning and would be happy to bring your pooch if you wanted them to burn off some energy with me, or I am available throughout the day to come and walk them. I am a 15 minute walk from Richmond park, so I can take your pup on walk that suits their needs. Need 10 minutes? Easy. Needs an hour or more? Also easy.

Sitter Profile Image: Nick W.
Identity Verified
Nick W.
Star Sitter
£17
total per visit
5.0 out of 5 stars
39 reviews
15 repeat pet owners
3 years of experience
Twickenham, TW1

A lovely evening out knowing Gina was in good hands. Gina can be a bit wary with new people but engaged quite quickly with Nick who has a warm gentle approach.

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Jan L.
Sitter Profile Image: Shahad H.
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Shahad H.
£14
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
8 years of experience
Richmond, TW10

About: Your local pet sitter in Richmond, flexibly available! Note: I have a small dog of my own, a friendly male Coton Du Tulear, Merlin 🐶🐾 Our home is nestled centrally in Richmond, where we have access to a small fenced garden. We also live nearby beautiful parks and can take your dog for short or long walks as needed. My husband, Anders, and I work from home with flexibility most days so perfect for day time walks and ensuring your dogs receives our attention and care. We can host dogs up to 15 kgs, as our house is small and I want your dog to have enough space to play and relax. Your dog will have free run of the house and can sleep wherever you prefer if boarding. Our dog, Merlin, is friendly and gets on very well with other dogs, he loves to play but will match your dog’s energy and respect their space. We usually take Merlin out for a 1 hour walk a day or for two shorter walks (about 30 mins each). We can fit into your dog's schedule though as Merlin is happy to go out at any time. My goal is to provide a safe, loving environment where your dog can feel relaxed and at home. I understand that every dog owner has their own set of peculiar rules and I will take great care to follow all instructions and schedules provided. We only host one dog at a time, that way your dog can have our undivided attention. We'll provide regular updates, photos, and videos via Rover or WhatsApp, so you can enjoy peace of mind knowing your dog is settled and having a nice time. Merlin, Anders and I are all eagerly anticipating hosting and getting to know your four-legged friend ^.^ We work from home so our schedule is quite adaptable to your pup. We take Merlin for 2-3 walks a day (each ranging from 20-30 minutes, for a minimum of an hour a day) and for a nice longer walk on weekends. When caring for pets in my home, I provide a comfortable and safe environment where they can feel at ease. This includes offering designated spaces for them to rest and play, regular walks or outdoor activities, and adhering to their feeding and medication schedules as instructed by the owner. Additionally, I ensure that my home is pet-proofed and free of any hazards.

Sitter Profile Image: Melek G.
Identity Verified
Melek G.
Star Sitter
£20
total per visit
5.0 out of 5 stars
122 reviews
48 repeat pet owners
25 years of experience
Richmond, TW9

Melek was amazing! She sent lots of pictures and kept us up to date with our cat. Our cat was super chilled when we got home :) would 100% recommend! Thanks so much!

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Saskia A.
Sitter Profile Image: Amber P.
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Amber P.
£12
total per visit
6 years of experience
Richmond, TW9

About: I have lived with dogs and cats and the occasional hamster my whole life and adore them. I have looked after people’s pets many times throughout Covid but had to stop for a couple of years due to some work commitments. However, my availability has opened up and am very eager to get back to helping out. I am a 29 year old Pilates instructor in Richmond and Barnes. I have a flexible schedule, especially during the daytime and am excited to look after your cat or dog! I am a Pilates instructor, therefore I mostly work early mornings and have the rest of the day free. The only day I work from morning to evening, are Tuesdays. I live in the heart of Richmond and love to make use of all the green spaces. I am incredibly reliable and trusting. I work and live in and around Richmond, and have a great relationship with all my clients in the community. It is very important to me, that I uphold that reputation as a pet sitter.

Sitter Profile Image: BIZHEN X.
Identity Verified
BIZHEN X.
Star Sitter
£18
total per visit
5.0 out of 5 stars
54 reviews
21 repeat pet owners
17 years of experience
London, SW14

Bizhen was fantastic and was able to help come over last minute. She was considerate and careful during the heat wave and highly trustworthy. I recommend her to anyone

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Mariella T.
Sitter Profile Image: Tara J.
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Tara J.
£23
total per visit
22 years of experience
Richmond, TW9

About: 30 year old dog lover living in Richmond. I I grew up with dogs from aged 8, we went through 3 generations! We had 5 litters with two of them and it was an incredible experience to grow up with. I love dogs so much but it’s not the right time for us to have one of our own, so I’d love to help out to whoever needs it. We often dog sit for my partners family dogs, and my sisters’ dogs. Very confident looking after and caring for dogs and would love to have a furry friend join me on my daily walks. I work from home Monday/Wednesday/Friday, in office on Tuesday and Thursday but not mandatory. I go for walks at lunchtime everyday, and often after work. We have a small courtyard garden and short walk away from Richmond park / the river. Plenty of space for a crate. We don’t currently have any pets of our own.

Sitter Profile Image: Adriana M.
Identity Verified
Adriana M.
Star Sitter
£17
total per visit
5.0 out of 5 stars
46 reviews
21 repeat pet owners
12 years of experience
London, TW9

Adriana did an amazing job of looking after our cat. I felt happy knowing our cat was well looked after over the long weekend. 100% recommended.

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Mark R.
Sitter Profile Image: Roné S.
Identity Verified
Roné S.
£34
total per visit
5.0 out of 5 stars
12 reviews
5 repeat pet owners
18 years of experience
Richmond, TW10

About: Hello! I’m Roné (but go by my second name, Stella!), a lifelong animal lover with years of experience caring for both cats and dogs. I grew up in South Africa surrounded by pets - terriers, German shepherds, Maltese poodles, and rescue cats - and spent my childhood running around our big garden and sandy beaches with my dogs, forming the kind of deep, joyful bond that only pets can bring. Now living in the UK, I miss having pets of my own (apartment rules don’t allow them), which is why I love caring for your furry family members while you’re away. Whether it’s keeping your dog happy, walked, and well-fed, or making sure your cats feel safe, loved, and their routines maintained, you can trust me to treat them like my own. I understand how important it is to leave your pets and your home in good hands, and I pride myself on being reliable, tidy, and communicative. I’m always happy to tailor my care to your pets’ unique needs, so please feel free to get in touch - I’d be delighted to help! I work flexible hours fully remotely so all I need is a good internet connection and my laptop. Please rest assured that your pet will receive plenty of cuddles and their walks throughout my work day Please note that I do not provide boarding or doggy day care due to rent restrictions of my apartment as no pets are allowed in the building.

Sitter Profile Image: Fred S.
Identity Verified
Fred S.
£10
total per visit
5.0 out of 5 stars
8 reviews
2 repeat pet owners
15 years of experience
London, TW10

About: Whether you’re away for the day, or perhaps a few nights, I make sure your pets stay comfortable, safe, and happy at home. Daily walks, feedings, playtime, and updates included. Peace of mind matters as much as good company. I offer dependable pet sitting with a flexible schedule that works around you and your pet’s routine. I’m a fitness enthusiast, so I’m often out walking local parks and nature trails, which is perfect for dogs who enjoy staying active and getting fresh air. Whether it’s a quick drop-in, a long walk, or overnight care, I adapt to what your pet needs. I keep things simple, safe, and stress-free. I work full time- but flexibly, affording me time before and after my working hours. When I’m caring for pets in their own home, I treat the space with the same respect I’d expect from someone looking after mine. I follow your routines and instructions closely, so your pet feels secure and settled in their familiar environment. I keep things tidy, stick to agreed boundaries, and make sure your pet gets the attention, exercise, and rest they need. Whether it’s watering plants, collecting post, or keeping things in order, I’m happy to help with the little things that make your time away easier.

Sitter Profile Image: Niamh P.
Identity Verified
Niamh P.
£12
total per visit
5.0 out of 5 stars
3 reviews
10 years of experience
London, TW1

Niamh was great with my cat Max! She came over took the time to make him comfortable with her and by the end of her visits he was very fond of her! Niamh sent multiple updates and pictures and no task was too much for her! Thank you for looking after Max I’m sure he’s looking forward to my next holiday so he can see her again!

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Harry M.
Sitter Profile Image: Anya L.
Identity Verified
Anya L.
Star Sitter
£19
total per visit
5.0 out of 5 stars
28 reviews
11 repeat pet owners
10 years of experience
London, TW9

Anya took great care of Biscuit. Super responsive, communicative and I felt good leaving Biscuit to be cared for by her. Biscuit can be challenging, especially with new people, so I really appreciated Anya following our needs and care instructions. We came home to Biscuit being very happy. Would recommend!

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Chloe A.
Sitter Profile Image: Carina M.
Identity Verified
Carina M.
£18
total per visit
5.0 out of 5 stars
24 reviews
7 repeat pet owners
Isleworth, TW7

What can I say… Carina was absolutely amazing! My boys adored her, and she sent reassuring updates so I was able to enjoy Christmas away. I came back to two very happy and relaxed chaps - thank you so much, I couldn’t recommend her more! 🌟

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Helen M.
Sitter Profile Image: Brendan D.
Identity Verified
Brendan D.
£17
total per visit
7 years of experience
Richmond, TW9

About: Hello fellow animal lovers! My name is Brendan and I live in the centre of Richmond with my wife and our two adorable and very friendly dogs. I've had them for 6 and 7 years respectively and before that also had 3 cats and various other pets when I was younger. I absolutely love being around pets, especially dogs as my wife and I spent a lot of time with our wonderful dogs over the last few years thanks to our flexible working circumstances, meaning that I especially get to be at home with them a lot and am now happy to share that availabilty with other fellow pet parents. Due to my work set up (working from home more than 90% of the time) I have plenty of time to support pet parents in and near Richmond (and beyond) and am available for regular walks, drop-ins and of course boarding. I looking forward to meet you all and your pets! I work full-time, primarily at home (going to the office once every week or two weeks). Very flexible whilst working at home and able to help with multiple walks, drops and more. We live in a safe gated community with ground floor access and will assess each pets individual needs carefully to ensure a happy booking everytime.

Sitter Profile Image: Frangelica A.
Identity Verified
Frangelica A.
Star Sitter
£20
total per visit
5.0 out of 5 stars
74 reviews
24 repeat pet owners
15 years of experience
Richmond, TW10

Frangelica is amazing! She provides thorough, timely updates after her visit along with adorable pictures of my kitties. She is very responsive and just a joy to work with. I will definitely reach out to her for any cat-sitting in the future. 😸

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Erin M.
Sitter Profile Image: Serena C.
Identity Verified
Serena C.
£16
total per visit
5.0 out of 5 stars
21 reviews
9 repeat pet owners
11 years of experience
Isleworth, TW7

Serena is such a fab catsitter! Our shy and nervous cat seemed to immidiately like her, and Serena made efforts to gently and gradually earn her trust and make her feel comfortable. She sent regular reassuring and kind updates, and we came back to a happy, well-looked after kitty 😊 we're thankful for her help and super highly recommend!!

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Orli N.
Sitter Profile Image: Agnieszka C.
Identity Verified
Agnieszka C.
£10
total per visit
5.0 out of 5 stars
4 reviews
2 repeat pet owners
20 years of experience
St Margarets, TW1

About: My name is Aga , I'm a mum of 2 children (14 and 18) and we would love to have a dog( I was an owner of 2 dogs before) but as we are renting we are not allowed to have one. We have had a cat for 10 years. I would love to have the possibilty to help someone and at the same time me and my children can give your dog a good time and exercise if essential:) we love spending time outdoors in parks and always dreaming to have a doggy with us. I m sure if you choose us your dog will have an amazing time and come home happy and fit. I’m often busy but my kids can be trusted to treat your pet with love and an amazing walk if you are comfortable with that and have walked dogs before through Rover. I'm currently quite busy but my children are often free and have experience in walking and looking after other people's dogs. We once had our neighbours go on holiday and we offered to look after their dog for 2 weeks and it all went well. Our house is a very safe environment for pets. We had a cat for around 10 years and have now introduced another one into our home.

Sitter Profile Image: Charley H.
Charley H.
£16
total per visit
5.0 out of 5 stars
5 reviews
2 repeat pet owners
10 years of experience
Richmond, TW9

About: Having lived with cats and been around animals my whole life, they have always been my happy place. Always happy to help out and take care of any kind of animal! From bringing up kittens to having a current very adorable 16 year old black lab (with plenty of bunnies and fish in between) i've seen animals through all stages of life and understand what they need to thrive. I am currently available to help out every day with the exception of Saturdays, with availability all throughout the day. I am very flexible with days and times, so please don't hesitate to reach out. Throughout the years, I have always been the go to person in my circle of friends and family to take care of the pets. I am very comfortable going into client's houses to perform tasks around their pets, and have done tasks such as walking/ letting out the pets, changing the food and water bowls, and cleaning up after them/ changing litter boxes.

Sitter Profile Image: Jessica W.
Identity Verified
Jessica W.
£19
total per visit
5.0 out of 5 stars
10 reviews
1 repeat pet owner
28 years of experience
London, TW9

About: Nearly 30 years of experience with my own dogs (border collies and cockerpoos), both from puppies to more senior doggos! Very comfortable with training dogs too. Currently work from home 3 days a week, so available to walk, sit or board on weekdays or weekends! Can easily flex work schedule around furry friends! I live in a very well contained, beautiful flat just off Richmond Green, so have plenty of options for walkies! My partner, Angus, is also dog obsessed - so between us we make a perfect pair! Photo of the two of us in my photos ☺️☺️🐶🐶

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The median cost per Visit for pet sitting in Richmond is £13

Pet owners share their Rover experiences - Richmond

1 / 1
5.0 out of 5 stars

Faith was very friendly, knowledgable and it's clear she has great experience with cats. Would absolutely recommend her!

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Hannah D.
Drop-In Visits
5.0 out of 5 stars

Very impressed and reassured. Laura was excellent with communications and really thoughtful. Molly seemed very relaxed when I got home!

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Caroline F.
Drop-In Visits
5.0 out of 5 stars

Niamh was great with my cat Max! She came over took the time to make him comfortable with her and by the end of her visits he was very fond of her! Niamh sent multiple updates and pictures and no task was too much for her! Thank you for looking after Max I’m sure he’s looking forward to my next holiday so he can see her again!

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Harry M.
Drop-In Visits
5.0 out of 5 stars

Nadia was such an amazing cat sitter! I got regular updates and my cat absolutely loved being cared for by Nadia. Would recommend 🐱

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Maddie L.
Drop-In Visits
5.0 out of 5 stars

David is a lovely person and an excellent cat sitter. He looked after our two cats for ten days. He stayed longer than planned and was very independent. His regular updates really put our minds at ease. We plan to use his services again for our future trips. I would recommend him without hesitation.

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Matthieu B.
Drop-In Visits
5.0 out of 5 stars

loki was very relaxed when I came back from holiday. I can definitely recommend Serena very good communication and genuinely cares.

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Loki W.
Drop-In Visits
5.0 out of 5 stars

Alex was great. Sent us photos and updates and was prompt and reliable! Will definitely ask her to check in on my cat again.

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James L.
Drop-In Visits
5.0 out of 5 stars

Frangelica was absolutely brilliant with our cocker spaniel puppy Indie. Right away when she arrived I could tell she was really experienced and an absolute natural with her! I also really appreciated how responsive she was on the app and confirmed the booking with me at short notice. Thank you so much ☺️

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Laura & Will B.
Drop-In Visits
5.0 out of 5 stars

We booked with Elettra so last minute due to some changes in original friend sitting plans and she was so quick to respond and accept the booking etc She was on time each time and provided lots of communication and photos which we so desperately needed given the last minute nature and first time leaving our kitten! I could tell from the photos that our son loved her and was happy during her visit. Totally put our minds at ease. Highly, highly recommend !!!!!!!!!!!!

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Liz N.
Drop-In Visits
5.0 out of 5 stars

Habiba did a great job looking after my cat. She came in and did exactly what was needed. Would definitely recommend / book again for an effortless experience.

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Anna S.
Drop-In Visits
5.0 out of 5 stars

Caroline was excellent with our kitties! She even won over our older cat who is usually petrified of strangers!

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Kelly S.
Drop-In Visits
5.0 out of 5 stars

Juliana gave Luna so much love and attention. We returned to a very healthy happy cat. She also sent photos daily to keep us informed and let us know when the food was running out. We were so happy with her care. We will definitely reach out again in the future. Thank you Juliana xx💕

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Hazel M.
Drop-In Visits
5.0 out of 5 stars

Chiara saved me this past weekend and watched our pups 3 nights in a row. She was calm and affectionate with the dogs. I felt 100% comfortable leaving her with the dogs. I will definitely ask her for help again.

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Katherine R.
Drop-In Visits
5.0 out of 5 stars

Incredible as always and Thankyou so much for the photos and videos of a very happy kitty! Thanks again Melek you are an angel!

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Brittany W.
Drop-In Visits
5.0 out of 5 stars

Stephanie was so very accommodating and lovely with my frenchie, the summer can be so hard for them but it was lovely to see that she was so caring and attentive in her check in. Would certainly book again!

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Sam P.
Drop-In Visits
5.0 out of 5 stars

Samuel is awesome. Great with the cats, thorough and helpful and an overall great guy. Highly recommended! Thanks again

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Jack T.
Drop-In Visits
5.0 out of 5 stars

Bizhen was the perfect sitter, she was prompt with her check ins and left thorough reports on how Sooty was doing, along with lots of photos. I’d highly recommend her to anyone and I’d happily hire her again!

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Sacha S.
Drop-In Visits
5.0 out of 5 stars

I can’t recommend Laura enough for cat sitting! She’s incredibly punctual and reliable, and I loved that she sent me updates every hour so I never had to wonder how things were going. She’s so kind and clearly loves animals — Bosbos took to her right away, which says everything. It’s such a relief to leave your pet with someone this caring and responsible. Highly recommend!

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Nourallah A.
Drop-In Visits
5.0 out of 5 stars

What a perfect sitter! Professional, punctual and super caring of our cat and dog who absolutely loved her! Will use again for sure and so should you!

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Chadi M.
Drop-In Visits
5.0 out of 5 stars

Jack was really kind and friendly. He followed the instructions exactly as we told them and he even sent us plenty of videos and pictures which brought us a lot of joy whilst away from Lilly. Lilly was a bit shy at first but she quickly warmed up to Jack quickly forgetting about us. This goes to show that Jack gave her loads of attention and play time during the visits which I personally find to be really important. He was also kind enough to water our plants and left the house very clean. We will definitely be booking with Jack again! Thank you!

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Polya D.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Booking Protection

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    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

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  2. 2. Meet & Greet

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Popular requests for pet sitting - Richmond

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Sitters in Richmond average 2
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FAQs for Drop-In Visits - Richmond

Frequently asked questions about Rover

The average cost for Pet Sitting in Richmond on Rover is £17.25 per Visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 23,514 sitters on Rover for Pet Sitting in Richmond. About 85% of Richmond sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of July 2026, there are 23,514 sitters on Rover offering Pet Sitting across Richmond. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Richmond pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Richmond choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 89% of sitters can help with special care needs
  • 89% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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