Pet Sitting Richmond

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 630
pet owners in Richmond have booked pet sitting

Richmond, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Rodrigo P.
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Rodrigo P.
£12
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
10 years of experience
Surrey, TW10

About: I’ve been surrounded by animals for most of my life, and caring for pets has always felt natural to me. Growing up, our family home was full of life with dogs, and that experience shaped how comfortable and attentive I am with animals of different personalities. We had two dogs in particular who left a lasting impression on me. My sister had a cocker spaniel who was affectionate and playful, and later during my university years I had a Weimaraner—full of energy and always ready for adventure. He and I quickly bonded over our shared love of morning runs, so I’m especially confident handling active, high-energy dogs who need both physical exercise and mental stimulation. More recently, our family welcomed a cockapoo who still lives with my sister, and I’ve remained closely involved in caring for him whenever I visit. Overall, I’m calm, reliable, and genuinely enjoy spending time with animals—whether that’s going for a long walk, keeping them company at home, or making sure they feel safe and comfortable while you’re away. My setup works really well for pet care — I'm based at home the majority of the week, with just one day out that can flex depending on what's needed. That means I'm available for boarding almost any day, weekends included. Plenty of calm company, no rush, no stress. I live in a third floor flat, so no escape risks and a nice calm environment away from the chaos of the street. The building has a fenced garden which is great for a bit of fresh air, and if your pet needs a longer stretch, Richmond Park is just around the corner — hard to beat. No other pets in the flat, so your cat or dog gets the full run of the place and all of our attention. My 10 year old daughter absolutely loves animals, so they'll have a little devoted fan following them around too.

Sitter Profile Image: Anya L.
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Anya L.
Star Sitter
£19
total per visit
5.0 out of 5 stars
28 reviews
11 repeat pet owners
10 years of experience
London, TW9

Anya took great care of Biscuit. Super responsive, communicative and I felt good leaving Biscuit to be cared for by her. Biscuit can be challenging, especially with new people, so I really appreciated Anya following our needs and care instructions. We came home to Biscuit being very happy. Would recommend!

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Chloe A.
Sitter Profile Image: Nick W.
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Nick W.
Star Sitter
£17
total per visit
5.0 out of 5 stars
40 reviews
16 repeat pet owners
3 years of experience
Twickenham, TW1

A lovely evening out knowing Gina was in good hands. Gina can be a bit wary with new people but engaged quite quickly with Nick who has a warm gentle approach.

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Jan L.
Sitter Profile Image: Marcus D.
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Marcus D.
£12
total per visit
4 years of experience
Twickenham, TW1

About: Have very frequently looked after friends and neighbours’ cats and dogs since 14 years old. As a student, I don’t have pets of my own but have always wanted one (not picky though my sister adores cats). Some of my pet sitting experience includes looking after cats for months at a time, as well as sitting for a friend with 3 dogs. I am very good at adapting to pets’ specific needs and just really enjoy looking after them in general :) I’m currently on my post A-Level Summer holiday and apart from a couple weeks of travelling I should be mostly free to cat/dog sit. When walking dogs I take them to large parks to play and exercise, taking them along routes away from main roads where possible. With cats, I’m more than happy to stick around and play with them to help de-stress if you’re away. Also able to clean litter trays etc.

Sitter Profile Image: Stephanie T.
Identity Verified
Stephanie T.
£14
total per visit
15 years of experience
London, TW10

About: When I was little, I begged and begged my mum to let me have a dog. Reluctant to take on this responsibility, she asked the neighbour if I could walk his dogs - an elderly collie and a sweet little Westie called Oska - once a week. I adored them like they were my own, and this soon led to more dog-walking and pet-sitting for other friends and family, from feeding, brushing and cuddling cats to making sure the rabbits got their exercise without escaping the (fairly bunny-proofed) garden! I am experienced with different types of pets with different families, ages and personalities, so you can be sure your furry baby is safe with me :) I work flexibly from home so will have plenty of opportunities to make sure your pet is happy and comfortable while you are away :) I live in a suburban area with communal green space around my building and a larger park nearby, and always ensure my flat is a safe space for pets to explore. Considering many pets are sensitive to new people and environments, I always take the time to ensure they can happily get to know me and acclimatise to my flat. I am very adaptable and can follow specific requirements for pets whenever needed.

Sitter Profile Image: Amber P.
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Amber P.
£12
total per visit
6 years of experience
Richmond, TW9

About: I have lived with dogs and cats and the occasional hamster my whole life and adore them. I have looked after people’s pets many times throughout Covid but had to stop for a couple of years due to some work commitments. However, my availability has opened up and am very eager to get back to helping out. I am a 29 year old Pilates instructor in Richmond and Barnes. I have a flexible schedule, especially during the daytime and am excited to look after your cat or dog! I am a Pilates instructor, therefore I mostly work early mornings and have the rest of the day free. The only day I work from morning to evening, are Tuesdays. I live in the heart of Richmond and love to make use of all the green spaces. I am incredibly reliable and trusting. I work and live in and around Richmond, and have a great relationship with all my clients in the community. It is very important to me, that I uphold that reputation as a pet sitter.

Sitter Profile Image: Maddie L.
Identity Verified
Maddie L.
£19
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
1 year of experience
Richmond, TW10

About: Growing up I always have had dogs in the house, and my partner and I are so excited for the day when we can have one of our own. With a background in dog training, which, when younger, took me to Crufts to compete at the YKC Heelwork To Music competition, I'm great with dogs and can tailor my service based on their (and your) needs. I also used to volunteer once a week at a dog groomers as a teenager because hanging out with the dogs was so fun. New to the platform, new to the area, but definitely not new to dogs. I have recently moved to London with my partner and am currently at home full time. I am available to walk your dog (basically whenever you need me to). I often go for a run first thing in the morning and would be happy to bring your pooch if you wanted them to burn off some energy with me, or I am available throughout the day to come and walk them. I am a 15 minute walk from Richmond park, so I can take your pup on walk that suits their needs. Need 10 minutes? Easy. Needs an hour or more? Also easy.

Sitter Profile Image: Shahad H.
Identity Verified
Shahad H.
£14
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
8 years of experience
Richmond, TW10

About: Your local pet sitter in Richmond, flexibly available! Note: I have a small dog of my own, a friendly male Coton Du Tulear, Merlin 🐶🐾 Our home is nestled centrally in Richmond, where we have access to a small fenced garden. We also live nearby beautiful parks and can take your dog for short or long walks as needed. My husband, Anders, and I work from home with flexibility most days so perfect for day time walks and ensuring your dogs receives our attention and care. We can host dogs up to 15 kgs, as our house is small and I want your dog to have enough space to play and relax. Your dog will have free run of the house and can sleep wherever you prefer if boarding. Our dog, Merlin, is friendly and gets on very well with other dogs, he loves to play but will match your dog’s energy and respect their space. We usually take Merlin out for a 1 hour walk a day or for two shorter walks (about 30 mins each). We can fit into your dog's schedule though as Merlin is happy to go out at any time. My goal is to provide a safe, loving environment where your dog can feel relaxed and at home. I understand that every dog owner has their own set of peculiar rules and I will take great care to follow all instructions and schedules provided. We only host one dog at a time, that way your dog can have our undivided attention. We'll provide regular updates, photos, and videos via Rover or WhatsApp, so you can enjoy peace of mind knowing your dog is settled and having a nice time. Merlin, Anders and I are all eagerly anticipating hosting and getting to know your four-legged friend ^.^ We work from home so our schedule is quite adaptable to your pup. We take Merlin for 2-3 walks a day (each ranging from 20-30 minutes, for a minimum of an hour a day) and for a nice longer walk on weekends. When caring for pets in my home, I provide a comfortable and safe environment where they can feel at ease. This includes offering designated spaces for them to rest and play, regular walks or outdoor activities, and adhering to their feeding and medication schedules as instructed by the owner. Additionally, I ensure that my home is pet-proofed and free of any hazards.

Sitter Profile Image: Frangelica A.
Identity Verified
Frangelica A.
Star Sitter
£20
total per visit
5.0 out of 5 stars
77 reviews
24 repeat pet owners
15 years of experience
Richmond, TW10

Frangelica took wonderful care of Daisy. She sent twice daily updates with lovely photos, and kept the feeding area and cat litter tray very clean. Highly recommend and we will definitely book her again.

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Penny J.
Sitter Profile Image: Adriana M.
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Adriana M.
Star Sitter
£17
total per visit
5.0 out of 5 stars
47 reviews
21 repeat pet owners
12 years of experience
London, TW9

Adriana did an amazing job of looking after our cat. I felt happy knowing our cat was well looked after over the long weekend. 100% recommended.

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Mark R.
Sitter Profile Image: Rachel M.
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Rachel M.
£16
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
16 years of experience
Twickenham, TW1

cared with attention updated me with photos even informed me about some cat products that finished or low at the property

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Mert B.
Sitter Profile Image: Melek G.
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Melek G.
Star Sitter
£20
total per visit
5.0 out of 5 stars
122 reviews
48 repeat pet owners
25 years of experience
Richmond, TW9

Melek was amazing! She sent lots of pictures and kept us up to date with our cat. Our cat was super chilled when we got home :) would 100% recommend! Thanks so much!

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Saskia A.
Sitter Profile Image: Niamh P.
Identity Verified
Niamh P.
£12
total per visit
5.0 out of 5 stars
3 reviews
10 years of experience
London, TW1

Niamh was great with my cat Max! She came over took the time to make him comfortable with her and by the end of her visits he was very fond of her! Niamh sent multiple updates and pictures and no task was too much for her! Thank you for looking after Max I’m sure he’s looking forward to my next holiday so he can see her again!

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Harry M.
Sitter Profile Image: BIZHEN X.
Identity Verified
BIZHEN X.
Star Sitter
£18
total per visit
5.0 out of 5 stars
62 reviews
23 repeat pet owners
17 years of experience
London, SW14

Bizhen was fantastic and was able to help come over last minute. She was considerate and careful during the heat wave and highly trustworthy. I recommend her to anyone

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Mariella T.
Sitter Profile Image: Serena C.
Identity Verified
Serena C.
£16
total per visit
5.0 out of 5 stars
21 reviews
9 repeat pet owners
11 years of experience
Isleworth, TW7

Serena was wonderfully kind and consistent when taking care of our two rescues :) Both were super relaxed when we got back and we can't wait to book with her again!

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Melissa M.
Sitter Profile Image: Agnieszka C.
Identity Verified
Agnieszka C.
£14
total per visit
5.0 out of 5 stars
5 reviews
2 repeat pet owners
20 years of experience
St Margarets, TW1

Great experience with Agnieszka C and lovely photos received. Will book again. Thank you very much.

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Katie E.
Sitter Profile Image: Olivia T.
Identity Verified
Olivia T.
£23
total per visit
6 years of experience
Twickenham, TW1

About: I've always had a love for animals and currently have a cat of my own, so I understand how important it is to find someone you can trust with your pets. I've grown up surrounded by dogs through friends and family, and I've regularly helped by walking and caring for their dogs over the years. I'm an active person who enjoys being outdoors, so whether your dog loves a gentle stroll or a long walk or run, I'm happy to tailor each walk to their energy level and needs. I'm also comfortable caring for cats, making sure they have plenty of attention, playtime, fresh food and water, and lots of affection if they enjoy it. What sets me apart is that I'll care for your pets as if they were my own. I'm reliable, patient, and attentive to each animal's personality and routine. I understand that every pet is different, and I'll take the time to make them feel safe, happy, and loved while you're away. I'm also happy to care for senior pets, following any routines or medication schedules provided, and I'll always keep you updated with photos and messages for peace of mind. Pet care fits naturally into my daily routine. I enjoy being outdoors and staying active, so dog walks are something I genuinely look forward to rather than a chore. I’m able to dedicate time throughout the day for walks, visits, feeding routines, and giving pets the attention and companionship they need. I’m organised and reliable, and I understand the importance of keeping pets to their normal routines while their owners are away. I’m happy to work around each pet’s individual needs, whether that’s an energetic walk, a relaxed stroll, playtime, or simply spending time keeping them company. I understand that welcoming someone into your home or trusting them with your pet is a big responsibility. I take the time to get to know each pet’s personality, routine, and individual needs so they feel comfortable and secure in my care. When caring for pets in their own home, I will always respect your space, follow your instructions carefully, and keep your pet’s normal routine as consistent as possible. I’ll make sure they have fresh food and water, a clean environment, plenty of attention, and lots of reassurance while you’re away. For walks and visits, I prioritise safety by using secure leads or harnesses, being aware of my surroundings, and adapting activities to suit each pet’s age, energy level, and comfort. I’ll always treat your pets with patience, kindness, and the same care I would want for my own cat.

Sitter Profile Image: Jessica W.
Identity Verified
Jessica W.
£19
total per visit
5.0 out of 5 stars
10 reviews
1 repeat pet owner
28 years of experience
London, TW9

About: Nearly 30 years of experience with my own dogs (border collies and cockerpoos), both from puppies to more senior doggos! Very comfortable with training dogs too. Currently work from home 3 days a week, so available to walk, sit or board on weekdays or weekends! Can easily flex work schedule around furry friends! I live in a very well contained, beautiful flat just off Richmond Green, so have plenty of options for walkies! My partner, Angus, is also dog obsessed - so between us we make a perfect pair! Photo of the two of us in my photos ☺️☺️🐶🐶

Sitter Profile Image: Charley H.
Charley H.
£16
total per visit
5.0 out of 5 stars
5 reviews
2 repeat pet owners
10 years of experience
Richmond, TW9

About: Having lived with cats and been around animals my whole life, they have always been my happy place. Always happy to help out and take care of any kind of animal! From bringing up kittens to having a current very adorable 16 year old black lab (with plenty of bunnies and fish in between) i've seen animals through all stages of life and understand what they need to thrive. I am currently available to help out every day with the exception of Saturdays, with availability all throughout the day. I am very flexible with days and times, so please don't hesitate to reach out. Throughout the years, I have always been the go to person in my circle of friends and family to take care of the pets. I am very comfortable going into client's houses to perform tasks around their pets, and have done tasks such as walking/ letting out the pets, changing the food and water bowls, and cleaning up after them/ changing litter boxes.

Sitter Profile Image: Jo C.
Identity Verified
Jo C.
£17
total per visit
5.0 out of 5 stars
21 reviews
5 repeat pet owners
40 years of experience
Twickenham, TW1

Jo is amazing. Stepped in really last minute so that I could take my daughter out. Trustworthy, punctual and respectful of our home, benji adores her. We love seeing Jo and ending the dog sit with a nice chat. Thank you so much.

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Reena S.
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The median cost per Visit for pet sitting in Richmond is £13

Pet owners share their Rover experiences - Richmond

1 / 1
5.0 out of 5 stars

Gail is incredibly knowledgeable and passionate about cats. She did lots of very thoughtful and considerate things to keep our cat feeling well and with great company whilst we were away. Rumi will miss Gail i am sure!

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Michele D.
Drop-In Visits
5.0 out of 5 stars

Francesca was an absolute star! It was our first time leaving our cats and she really took the time to get to know them and paid attention to all the small details and provided reassurance and updates throughout. I wouldn’t hesitate to recommend her and will certainly use her again.

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Kelly M.
Drop-In Visits
5.0 out of 5 stars

Frangelica took wonderful care of Daisy. She sent twice daily updates with lovely photos, and kept the feeding area and cat litter tray very clean. Highly recommend and we will definitely book her again.

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Penny J.
Drop-In Visits
5.0 out of 5 stars

She was amazing! Looked after the cat and was brilliant and very respectful and thorough. We would love to have her again

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Jenny W.
Drop-In Visits
5.0 out of 5 stars

We were really grateful that Stuart took on our job at very short notice! Very happy with the service we got / no concerns.

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Ally H.
Drop-In Visits
5.0 out of 5 stars

Laura was very communicative and sent lots of lovely pictures, and got on really well with our cat! I was also very impressed with Laura’s flexibility when our timer box broke and was able to add in extra visits to make sure our boy was fed. Thank you so much Laura! We are so happy with how well Goose was looked after

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Nicola G.
Drop-In Visits
5.0 out of 5 stars

Samantha was wonderful watching our two fur babies. She was thorough at the initial meet and greet, ensuring she had all the information she needed regarding vets, feeding, playtime, etc… She provided wonderful updates and photos for each feeding which offered reassurance they were in good hands. Samantha is compassionate, kind, patient, and reliable; I would easily ask her to watch the kitties again.

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Cristen S.
Drop-In Visits
5.0 out of 5 stars

Rachel was terrific with our cat Kashmir. He was a very happy cat while we were gone and it was great to find a cat sitter who could handle his medication injections

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Ellen P.
Drop-In Visits
5.0 out of 5 stars

Gabriela has completely changed my view on pet sitters. In the past, we have not had good experiences and have found finding a sitter to be very stressful. Gabriela has been so reliable and we enjoyed our holiday so much more knowing our cats were well looked after. We received daily updates with pictures and videos and our nervous cats really loved and warmed up to her so quickly.

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Victoria L.
Drop-In Visits
5.0 out of 5 stars

Estelle was great, very flexible and communicative even when I had a bit of a communication hiccup while whilst no reception camping. Thanks very much Estelle for all your help.

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Katie E.
Drop-In Visits
5.0 out of 5 stars

Angelica is absolutely lovely. Arranged an early meet and greet for a same day sit, and was really Flexible with timings. She was great with Benji and respectful of our home. Highly Recommend. Thank you Angelica

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Reena S.
Drop-In Visits
5.0 out of 5 stars

Sam was super lovely with my two cats and followed all my instructions. I received lots of updates about how they were doing. Definitely recommend 🙂

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Skye B.
Drop-In Visits
5.0 out of 5 stars

Adriana was great, she reassured me as this was the first time I've used a sitter. The cat was super relaxed when I got back home :) I'll definitely ask Adriana to look after the cat again.

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Sam G.
Drop-In Visits
5.0 out of 5 stars

Alexandra was fantastic with my two rescue siblings. They were so calm and settled when I got back it was as if I had hardly been away. I loved the photos and video updates each day. I have just booked her again for our next trip 🤩

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Emma R.
Drop-In Visits
5.0 out of 5 stars

Bizhen was great! She did daily drop ins/ walks with our English bulldog. You can tell she really cares for the dogs she looks after - will definitely use her again!

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Lily Q.
Drop-In Visits
5.0 out of 5 stars

Clare was brilliant! She was careful to follow all instructions around feeding and caring for my cat and she spent time playing and hanging out with with her every day. It was a relief to know she was in such good hands. Clare communicated regularly and sent me lots of pictures which was much appreciated! I would highly recommend her.

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Suzie C.
Drop-In Visits
5.0 out of 5 stars

Fantastic cat sitter. Thank you for looking after our cat wonderfully!! He loved having cuddles. Highly recommend. 🙏

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Katie K.
Drop-In Visits
5.0 out of 5 stars

Natasha looked after our cat, Cookie, again while we were away, and we couldn't be happier. Cookie was visibly excited to see Natasha again, which says it all! It's so reassuring to know she's in such caring and capable hands. Thank you for taking such wonderful care of Cookie while we were away. We really appreciate it and would happily recommend Natasha to anyone looking for a reliable and caring cat sitter.

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Kang T.
Drop-In Visits
5.0 out of 5 stars

Maria was very caring, polite and professional. We are very happy with her and definitely we would book her again.

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Virna F.
Drop-In Visits
5.0 out of 5 stars

Emma is very attentive, and keeps us updated. Excellent communicator and wonderful with Jess. Highly recommend.

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Charly
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

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Popular requests for pet sitting - Richmond

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Sitters in Richmond average 2
repeat pet sitting pet owners

FAQs for Drop-In Visits - Richmond

Frequently asked questions about Rover

The average cost for Pet Sitting in Richmond on Rover is £17.25 per Visit (as of August 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 23,618 sitters on Rover for Pet Sitting in Richmond. About 84% of Richmond sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of August 2026, there are 23,618 sitters on Rover offering Pet Sitting across Richmond. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Richmond pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Richmond choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 89% of sitters can help with special care needs
  • 90% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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