Pet Sitting Elmbridge

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 312
pet owners in Elmbridge have booked pet sitting

Elmbridge, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Sophie H.
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Sophie H.
£9
total per visit
5.0 out of 5 stars
9 reviews
5 repeat pet owners
7 years of experience
Walton on Thames, KT12

Sophie popped in to look after our dogs while we were on holiday and our regular sitter was busy. She sent lots of pics and kept us updated. Happy with her service.

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Jaelyn R.
Sitter Profile Image: Catherine D.
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Catherine D.
Star Sitter
£12
total per visit
5.0 out of 5 stars
108 reviews
72 repeat pet owners
30 years of experience
Weybridge, KT13

Thank you Catherine for looking after Milo whilst we were on holiday. Video and updates were very much welcomed. We will definitely be asking Catherine to cat sit in the future.

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Matthew C.
Sitter Profile Image: Richard W.
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Richard W.
Star Sitter
£14
total per visit
5.0 out of 5 stars
83 reviews
36 repeat pet owners
12 years of experience
Molesey, KT7

Can't say enough about Richard - genuinely one of the nicest guys Ive met. Was incredibly patient and kind with our moody cat and very reliable and professional of course. Highly recommended.

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Patrick H.
Sitter Profile Image: Molly G.
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Molly G.
Star Sitter
£12
total per visit
5.0 out of 5 stars
7 reviews
3 repeat pet owners
11 years of experience
Surrey, KT12

So grateful to Molly for looking after Samson - she sent photos at every feed with updates on how he was doing. I could tell on my return he had been looked after properly- thank you Molly x

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Laura S.
Sitter Profile Image: Constance J.
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Constance J.
£10
total per visit
5.0 out of 5 stars
1 review
10 years of experience
Molesey, KT8

Constance was fabulous! We have a very shy and timid cat yet Constance was able to win them over. We got messages and picture for every visit and never felt out the look or waiting for details. Would highly recommend Constance for Looking after your pet

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John M.
Sitter Profile Image: Lexi C.
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Lexi C.
Star Sitter
£14
total per visit
5.0 out of 5 stars
20 reviews
12 repeat pet owners
3 years of experience
Long Ditton, KT6

Lexi took great care of Mango, our cat, for a few days of our trip. She was incredibly punctual, reliable, and followed all of our feeding instructions perfectly. She kept us updated throughout her visits, and it gave us complete peace of mind knowing Mango was well looked after. I highly recommend her!

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Saleema S.
Sitter Profile Image: Seffie P.
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Seffie P.
Star Sitter
£20
total per visit
5.0 out of 5 stars
10 reviews
3 repeat pet owners
2 years of experience
Walton-on-Thames, KT12

Seffie looked after our cat Gus for 3 days. We would definitely book her again, communication was regular and she gave detailed report cards of how Gus had been with photos etc.. Seffie also cleaned up after Gus and left everything super tidy. Thank you so much, Seffie. X

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Becky P.
Sitter Profile Image: Wafia J.
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Wafia J.
£12
total per visit
3 years of experience
Molesey, KT8

About: I have taken care of my family's dog ever since I was kid taking for a walk and giving food. All the attention and love a pet deserves. Moments with a pet is always a memorable one and just like a part of the family. I am currently part time in toy retail company for kids and we are a pet friendly shop. I work 20 hours a week. So the days I am not working or finish I am free to spend time with your dog. I am available for boarding when I am off the next day and quite flexible. I will do my best to give the attention, care and love your pet needs. I have a very good fence in the back garden to have space to play and move around. I won't let your pet alone and give as much attention and company your adorable pet deserves.i enjoy going for walks and giving them their food when my pet is hungry

Sitter Profile Image: Nicola V.
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Nicola V.
£12
total per visit
5.0 out of 5 stars
4 reviews
20 years of experience
Oatlands, KT13

About: I’m a dedicated and reliable pet sitter with a lifelong love of animals. I’ve grown up surrounded by dogs and have plenty of experience caring for different breeds, sizes, and temperaments, so I feel confident handling a wide range of needs. I’m based in a family home and have a toddler who absolutely adores dogs. We often spend time outdoors, enjoying walks and visiting the park where we can say hello to the neighbourhood dogs. It is very important that any dog in my care must be comfortable around young children and have a gentle temperament. Your pet’s safety, routine, and happiness are my top priorities. I’ll make sure they get plenty of attention, exercise, and affection. I’ll treat your dog like part of our family. I’m happy to provide updates and photos for peace of mind while you’re away, and I’m always open to discussing your pet’s specific needs to ensure the best possible care. Looking forward to meeting you and your furry friend! I work full-time but am home two days during the week, where I’m able to provide more consistent companionship, walks, and supervision throughout the day. On weekdays when I’m working, I ensure pets are settled, comfortable, and have everything they need before I leave, with quality time, walks, and attention in the mornings and evenings. I’m available for boarding over weekends, when I can offer plenty of time, longer walks, and lots of attention as part of our family routine. We enjoy getting outdoors, so dogs in my care will benefit from regular fresh air and exercise. I’m happy to be flexible where possible and will always prioritise your pet’s routine, comfort, and wellbeing. Please feel free to message me to discuss specific needs or schedules! I have a fully fenced garden, giving dogs a secure outdoor space to enjoy fresh air and playtime. We’re also within walking distance of a lovely park and forest, so your dog will benefit from regular walks in calm, green surroundings. I have a toddler who is very gentle and used to being around dogs, so any pets staying with us should be comfortable around young children and have a calm, friendly temperament. All interactions are always closely supervised to ensure a safe and positive environment.

Sitter Profile Image: Hollie J.
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Hollie J.
£17
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
7 years of experience
Walton on Thames, KT12

Everything went great with Hollie, she was very communicative, managed to befriend our cat Pumpkin almost immediately (which is not a guarantee!) and showed how caring she was throughout, I can only recommend!

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Nicolas
Sitter Profile Image: Edward G.
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Edward G.
Star Sitter
£17
total per visit
5.0 out of 5 stars
16 reviews
6 repeat pet owners
40 years of experience
Hersham, KT12

About: I'm an active, reliable dog lover with over 40 years of hands on experience caring for dogs. I offer a safe, caring home where dogs receive plenty of attention, exercise and affection. I know that every dog has their own routine and personality, so I always tailor our care to suit their needs. I are happy to follow feeding schedules, dietary requirements, medication instructions and walking routines to help your dog feel comfortable and settled. I have my own dog, Bruce, a friendly and well trained 4 year old Australian Labradoodle who is sociable and enjoys the company of other dogs. He is used to meeting new furry friends and helps make our home a welcoming place for visiting dogs. Whether your dog loves walks, playtime or simply being around people, I will make sure they are well cared for and treated like part of the family. I also understand how important communication is, so I'm happy to provide updates for peace of mind while you are away. Pet care fits naturally into our daily routine because I'm an active family and already structure our day around walks, exercise, feeding and time with our own dog, Bruce. I make sure every dog gets plenty of attention, companionship and outdoor time, while keeping to their usual routine as closely as possible. I provide a safe, calm and caring home where dogs are treated like part of the family. I take time to understand each dog’s routine, temperament and any specific needs, including feeding, exercise and sleeping arrangements. I have a large fenced garden for dogs to run around in a secure setting. I supervise introductions carefully, keep owners updated and always focus on making dogs feel secure, comfortable and well cared for.

Sitter Profile Image: Emily C.
Identity Verified
Emily C.
£13
total per visit
2 years of experience
Hersham, KT12

About: I was a Dog groomer for over a year. From caring for them when the owners left to giving them the best hair cut they have ever had.I take pride in ensuring pets feel safe and happy in my care, whether it’s a routine check-in or an extended stay. I am also skilled in recognizing signs of stress or illness and addressing them promptly. My reliability, patience, and genuine love for animals make me a trusted choice for pet owners. I do work full time some days 8-5 and 9-6. I don’t work over weekends so I am fully flexible. Please just give me a few days notice. I love going on run and being in the outdoors in my spare time so It just feels right to have a dog by my side. I have a fenced garden so there would be no chance of the dog escaping. I have a lovey field behind my garden so it’s a perfect place for your pup to explore.

Sitter Profile Image: Sarah J.
Identity Verified
Sarah J.
£17
total per visit
5.0 out of 5 stars
22 reviews
6 repeat pet owners
35 years of experience
TW17

Sarah looked after my cat over a long weekend and did a great job! It was so reassuring coming home to a well looked after pet. She is very reliable and gives great updates. I would highly recommend!

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Jocelyne H.
Sitter Profile Image: Georgiana C.
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Georgiana C.
£14
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
15 years of experience
Kingston Upon Thames, KT1

I’m so lucky to have found Georgiana! My pets and I loved her from the moment we met! She is super responsive, on time and keeping me in the loop with details and photos of my pets. Would recommend her to anyone and definitely book her again! Thank you so much for taking such great care of my pets!

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Mari L.
Sitter Profile Image: Johanna A.
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Johanna A.
£14
total per visit
5.0 out of 5 stars
8 reviews
1 repeat pet owner
28 years of experience
Walton-on-Thames, KT12

About: Hi! I’m a lifelong dog lover who grew up with a lovable family dog that quickly became my best friend. Since then, I’ve been the go-to dog sitter for friends, family, and even former bosses, whenever someone needs a reliable, caring hand, I’m there. These days, your dog will be looked after by both me and my partner Caleb, which means double the affection, playtime, and attention! It’s important your dog is comfortable with men too. I know that leaving your dog with someone new can feel stressful (for both you and them). My mission is to make their time away feel like a retreat: full of love, calm, fun, and plenty of one-on-one care. Whether that’s long walks in nature, riverside runs or just lazy cuddle time at home, I tailor each day to your dog’s mood and needs. I’m a very active person who loves the outdoors, so if your dog enjoys exercise and adventure, they’ll be right at home with me. But I also know when to slow things down and just be a calm, reassuring presence. I love dogs of all shapes and sizes, but since I currently live in a flat, I’m best suited to care for small to medium-sized dogs. Most of my experience is with cockapoos and doodle breeds, but I’m open to any dog, as long as we’re the right fit for each other. I also understand how important structure and routine are. I always respect your training style and maintain consistency, so your dog feels safe, secure, and happy. With me (and Caleb), your pup will be in loving, capable hands, ,and hopefully feel like they’ve had a little holiday of their own while you’ve been away. I’m a marketing professional working full-time, primarily from home, but with occasional days in our London office. With enough notice I can look after your dog during weekdays or weekends. I currently live in an apartment with a fenced balcony. I’m also a 2 min walk away from a big park where I’d happily take your dog for regular walkies

Sitter Profile Image: Jess K.
Identity Verified
Jess K.
£14
total per visit
5.0 out of 5 stars
43 reviews
6 repeat pet owners
12 years of experience
Esher, KT10

Jess established an immediate rapport with my elderly cat when she called in to confirm arrangements and made sure, when she visited, to provide a photo and an update on his welfare as she knew I would be anxious about leaving my elderly cat. Very reliable, kind and gentle with my furry loved one - would use her again without a doubt.

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J D.
Sitter Profile Image: Jessica H.
Identity Verified
Jessica H.
£14
total per visit
15 years of experience
London, KT12

About: Hi! I’m a huge dog lover and have had dogs in my life for over 15 years. I previously owned a Labrador, who I cared for throughout her entire life, including her final years when she was bravely battling liver cancer. During that time, I supported her with feeding, medication, comfort, and mobility when she needed extra help. That experience taught me so much about patience, empathy, and giving dogs the love and care they deserve at every stage of life. I work from home when needed, with flexibility for regular breaks, which makes it easy for me to spend plenty of time with dogs throughout the day. I love walking and aim for 10,000 steps every day, so your dog will get plenty of exercise, fresh air, and fun company! I also have every other Friday off and most weekends completely free, which gives me extra time to focus on walks, playtime, and cuddles. Pet care fits naturally into my routine, and I make sure every dog in my care gets the attention, exercise, and love they need. I make sure every pet feels safe, comfortable, and happy in my company. I’ll take them on walks to get exercise and fresh air, but more importantly, I focus on fun! Playtime, games, and plenty of cuddles are always part of the day, tailored to each dog’s personality and energy level. Whether in my home or theirs, I make sure your pet feels loved, secure, and entertained while you’re away.

Sitter Profile Image: Danielle W.
Identity Verified
Danielle W.
£25
total per visit
5.0 out of 5 stars
17 reviews
9 repeat pet owners
15 years of experience
Walton-on-Thames, KT12

About: I have a genuine love of dogs, walking and nature 💛 With over 10 years of experience and a 'Professional Dog Boarder & Walker' qualification from the Institute of Modern Dog Trainers (IMDT) you can rest assured your dog is in safe hands ✅ I have experience with puppies, senior dogs, anxious dogs and a wide range of personas and types in-between 😊 Living in Surrey means I have access to lots of beautiful woodland and parks and I'm sure your dog will enjoy this fun and enriching daily experience. 🌳🌲 I aim to make your fur baby feel at home 🏡. You can expect playtimes, favourite toys, treats, regular breaks, comfortable sleeping areas, meal times, fresh water, shade, and lots of love 💕. I live in a cul de sac, have a back garden & a green opposite my house so toilet & sniff breaks are in these areas 🏡 Please do not hesitate to contact me to discuss your requirements or to arrange a meet & greet :-) Thank you. Danielle Pet care is my primary midweek job: This includes Mon, Weds,Thurs, and Fri. I am free to give your furry friend the attention they deserve. I have a fenced garden to keep your fur baby safe. I also have crates & gates to ensure additional safety should your dog require this. I provide toys, basic treats, poo bags & food bowls.

Sitter Profile Image: Holly H.
Identity Verified
Holly H.
£17
total per visit
5.0 out of 5 stars
16 reviews
2 repeat pet owners
10 years of experience
Walton-On-Thames, KT12

Holly did an absolutely amazing job looking after our cat Tiger and our leopard gecko! Total five star service, lots of daily pix of our pets! Very happy. Would highly recommend Holly xxx

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Helen T.
Sitter Profile Image: Marnie J.
Identity Verified
Marnie J.
£17
total per visit
5.0 out of 5 stars
18 reviews
18 years of experience
Walton-on-Thames, KT12

About: Group dog walks in Molesey, Walton & surrounding areas! Small/Medium breeds only! I offer 3 separate group walks a day: Morning Walk: 10AM-11AM Midday Walk: 12PM-1PM Afternoon Walk: 2PM-3PM £15 per dog per hour. 4 client dogs max per walk. Holiday house sitting & evening sits also available. About me: Hi, I’m Marnie! I’m 30 and dogs have been a huge part of my life for as long as I can remember. My love for animals started early - when I was 8, my family welcomed Harvey, an English Springer Spaniel, and I’ve been besotted with dogs ever since. I now have a dog of my own (who is my absolute world!), so I completely understand how important it is to find someone kind, trustworthy, and reliable to care for your pup. Over the years, I’ve gained a solid range of experience, including: 🐾 Dog walking and house sitting for a local company for 2 years 🐾 Working full-time at Battersea Dogs & Cats Home 🐾 Starting my own dog walking and sitting business in 2021 (The Pixie Mix) 🐾 Working in a busy dog daycare with a variety of breeds and personalities I’m confident and calm with dogs, and always take the time to understand each individual dog’s needs and quirks. Why Choose Me? ✅Insured, dog first aid trained & DBS Checked ✅Friendly, reliable, trustworthy and experienced with a variety of dogs ✅Calm and attentive to each dog’s unique personality ✅I treat every dog like they’re my own ✅18+ years hands on experience with dogs ✅References from current clients available I have my very own, fully insured, dog walking & sitting business (The Pixie Mix). I also have a dog of my own so there will always be friend for your dog to walk/play with. I've been trusted for years to house sit for various clients. I'm diligent, tidy and always make sure that any requests for your dog are respected - i'll always do my upmost to ensure they are relaxed and happy with me in their home environment!

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The median cost per Visit for pet sitting in Elmbridge is £13

Pet owners share their Rover experiences - Elmbridge

1 / 1
5.0 out of 5 stars

Richard is nice and patient. He carefully checked our to do list and sent us a detailed session report with pictures. You can have your trust on Richard.

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Eriksen C.
Drop-In Visits
5.0 out of 5 stars

Everything went great with Hollie, she was very communicative, managed to befriend our cat Pumpkin almost immediately (which is not a guarantee!) and showed how caring she was throughout, I can only recommend!

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Nicolas
Drop-In Visits
5.0 out of 5 stars

Constance was fabulous! We have a very shy and timid cat yet Constance was able to win them over. We got messages and picture for every visit and never felt out the look or waiting for details. Would highly recommend Constance for Looking after your pet

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John M.
Drop-In Visits
5.0 out of 5 stars

Beth was absolutely amazing looking after my three cats while I was away on holiday, she made me feel so comforted by sending me updates every day. I would definitely recommend Beth and I am so pleased to have found her!

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Bethan C.
Drop-In Visits
5.0 out of 5 stars

Seffie looked after our cat Gus for 3 days. We would definitely book her again, communication was regular and she gave detailed report cards of how Gus had been with photos etc.. Seffie also cleaned up after Gus and left everything super tidy. Thank you so much, Seffie. X

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Becky P.
Drop-In Visits
5.0 out of 5 stars

Georgia looked after my cat for a week and everything was perfect. She kept us in the loop with photos and updates and we kept us at ease. I’d happily reach out to Georgia again if our cat needs looking after! 😊

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VIKESH G.
Drop-In Visits
5.0 out of 5 stars

Emma is amazing with my two kitties. I have a very shy boy but she is patient with him and he loves her. My youngest is a sweetie and loves that Emma plays with her. Trust Emma implicitly with my babies x

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Claire C.
Drop-In Visits
5.0 out of 5 stars

Naomi was very polite. & Respectful of my home. She was always very punctual! As well as very efficient & organised. My cats are friendly, & came to Naomi. & Naomi looked after my 3 fur-babies very well. I would definitely recommend Naomi! & I would definitely hire her again to feed my 3 cats.

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Sigrid L.
Drop-In Visits
5.0 out of 5 stars

Naomi was great! 😌 gave us the best updates every visit, lots of pics of Gerry and looked after him so well 🥰 this was the longest we have left him for a holiday and we both felt very comfortable the entire time leaving him with Naomi. ❤️

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Holly M.
Drop-In Visits
5.0 out of 5 stars

Molly was an excellent cat sitter. She communicated really well, was reliable and at each visit spent time giving my cat some TLC. I would recommend her 100%.

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Luke R.
Drop-In Visits
5.0 out of 5 stars

Once again Nicola took excellent care of our babies and kept us updated everyday during our holiday. We couldn’t be more grateful!

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Claudia W.
Drop-In Visits
5.0 out of 5 stars

Nina showed a lot of care to both are younger boundless energy Labradoodle and our older, sleepy, Pointer, during very hot weather...probably too much as they are not used to so much care! ;-) Made sure water was topped up and supplied snacks and made sure they had a small run around in the garden. Arrived on time and stayed with them for nearly an hour. Thank you.

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Kevin D.
Drop-In Visits
5.0 out of 5 stars

DUKE,PAT and SANDY are alway please went Phillippla look after them enspecial sandy Who does like stranger. All the cats are well and happy.

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Anne N.
Drop-In Visits
5.0 out of 5 stars

Michelle did a great job with my cat while I was away on holiday! She made sure to spend lots of time playing with and petting Sage, as well as keeping her well fed and comfortable. I got lots of photos and videos throughout my trip, so I could relax knowing my cat was calm and happy. I would recommend Michelle to anyone and will definitely be asking her to look after Sage again when I go away next.

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Josephine C.
Drop-In Visits
5.0 out of 5 stars

Georgina is excellent. Always reliable and provides great updates and would not hesitate to recommend her.

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Alex H.
Drop-In Visits
5.0 out of 5 stars

My dogs loved Sophie from the moment they met her. They seemed to know she was going to be a great play pal! Sophie did a fantastic job of communicating and entertaining them while I was at work.

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Roberta V.
Drop-In Visits
5.0 out of 5 stars

I’m so very pleased my cat Julian was left with Gemma. She was very polite and kind and very informative throughout my holiday with lovely pictures and messages. ☺️ I would highly recommend her to anyone and definitely use her services again.👍🏻😁

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Reda T.
Drop-In Visits
5.0 out of 5 stars

Lara was amazing! My cat is really shy and generally doesn't come close to people and within a couple of days she managed to get him to like her. Because we had just moved, I was a little nervous about him being left alone, but Lara's daily updates and pictures and sometimes videos made my holiday a lot better, I could relax about him, knowing he was well taken care of. I would definitely recommend Lara for petsitting!

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Cindy S.
Drop-In Visits
5.0 out of 5 stars

Fabulous experience with Margaret! She made the time to come over before I left for holiday to meet my cats and understand their needs. She sent me daily updates and pictures to reassure me that my babies were OK and I came back to two very happy and content kitties!

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Claire C.
Drop-In Visits
5.0 out of 5 stars

After a last minute cancellation from another dog walker, Jess helped us out with little. Would highly recommend, she sent photos and kept us updated. Thanks again!

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sophia r.
Drop-In Visits
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Popular requests for pet sitting - Elmbridge

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Sitters in Elmbridge average 2
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FAQs for Drop-In Visits - Elmbridge

Frequently asked questions about Rover

The average cost for Pet Sitting in Elmbridge on Rover is £13.8 per Visit (as of August 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 23,602 sitters on Rover for Pet Sitting in Elmbridge. About 84% of Elmbridge sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of August 2026, there are 23,602 sitters on Rover offering Pet Sitting across Elmbridge. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Elmbridge pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Elmbridge choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 89% of sitters can help with special care needs
  • 90% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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