Pet Sitting Mole Valley

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 135
pet owners in Mole Valley have booked pet sitting

Mole Valley, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Emma P.
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Emma P.
Star Sitter
£15
total per visit
5.0 out of 5 stars
20 reviews
7 repeat pet owners
20 years of experience
Surrey, KT20

I couldn’t recommend Emma enough! She was absolutely brilliant with Jax and her care genuinely went above and beyond my expectations. She really took the time to understand him and his needs, even doing enrichment activities with him knowing that, as a Kelpie, he loves plenty of mental stimulation. He was also treated to a little pamper, which was such a lovely extra touch! Most importantly, Jax was so happy and clearly felt completely comfortable and cared for with Emma, which gave me such peace of mind. I wouldn’t hesitate to leave him with her again and will definitely be using her in the future. Thank you so much, Emma!

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Sophie A.
Sitter Profile Image: Adam W.
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Adam W.
£14
total per visit
5.0 out of 5 stars
9 reviews
2 repeat pet owners
16 years of experience
LEATHERHEAD, KT22

About: We’re a family of four with twin 6 year old girls who absolutely adore spending time with dogs. Caring for animals has always been a big part of our lives. Personally, I’ve grown up around dogs and have a deep love and respect for them. We had a King Charles Spaniel named Finlay during my childhood, and we all absolutely adored him. These days, we regularly look after my mum’s dog, Lulu (pictured), and my brother’s dog, Kipling (also pictured). They’re both a joy to care for, and it’s become something of a family tradition to help out whenever we’re needed. The girls love getting involved too, and they’ve developed such a gentle and caring way with animals. We’d love the opportunity to care for your dog as if they were part of our own family! Pet care blends seamlessly into our routine, especially with the flexibility of working from home most of the week. It's ideal for taking the dogs out for walks and letting them into the garden. Plus, it offers great opportunities for our kids to learn and grow! We have a spacious home where your furry friend can freely explore, along with a large fenced garden for them to stretch their legs and enjoy the outdoors.

Sitter Profile Image: sara t.
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sara t.
£12
total per visit
2 years of experience
Dorking, RH4

About: I’ve had a family dog for about 15 years, Yorkshire terrier, plus looked after my boyfriends dog whenever him and his family where away I will only be able to look after your dogs on weekends as I work a 9-5, but looking to be busier on weekends I do not currently have a garden in my house but I live by a big park where dogs can run around free if allowed!

Sitter Profile Image: Hannah T.
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Hannah T.
Star Sitter
£15
total per visit
5.0 out of 5 stars
22 reviews
8 repeat pet owners
15 years of experience
Dorking, RH4

This is the second time Hannah has looked after our cats and yet again she has been outstanding! She was incredibly helpful in finding a way to make the dates work with her availability and she always leaves very informative reports after her visits. She’s completely trustworthy and responsible and we feel very reassured to know that she is caring for our pets. We highly recommend her!

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Julie L.
Sitter Profile Image: Lacey R.
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Lacey R.
£16
total per visit
5.0 out of 5 stars
8 reviews
3 repeat pet owners
12 years of experience
Fetcham, KT22

About: Hi! My name’s Lacey and I’m a lifelong animal lover with 12 years of hands-on experience caring for dogs and cats, and I truly love what I do. I’ve previously worked as a dog trainer’s assistant, kennel and cattery assistant, veterinary care assistant, animal carer at a rescue centre, and veterinary receptionist. These roles have given me the confidence and skills to care for pets of all breeds, sizes, ages, and temperaments. I have vast experience administering medications and caring for pets with additional needs, including elderly animals, puppies and kittens, and those with sensory impairments like deafness, blindness, or limited mobility. Whether it’s a walk, home visit, or a cosy overnight stay, I treat every pet like they’re my own, with plenty of love, patience, and attention to their individual needs. I’m available for: 🐾 Dog walking 🐾 Dog and cat sitting 🐾 Dog boarding in a calm, home-from-home environment 🐾 Doggy day care I hope you’ll consider me as your pet’s new best friend. I’d love to meet your furry family! Feel free to message me with any questions or to arrange a meet-and-greet to chat about your pet’s needs. 🐶🐱💛 I’m currently not in work so am available 24/7 for your furry friends! My dog Dougie sadly passed away a couple of weeks ago so I have plenty of love to give to your babies. I have a spacious home that I share with my partner. I have a secure, walled/fenced garden with a locked gate which your pets will have access to.

Sitter Profile Image: Shauna F.
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Shauna F.
£17
total per visit
5.0 out of 5 stars
22 reviews
8 repeat pet owners
6 years of experience
Fetcham, KT22

Shauna was so great with our cat. She visited promptly twice daily as requested, followed the feeding/litter instructions and took the cat out in the garden, overall providing great company for our little darling. Have already booked again for future visits :)

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Lucile & Stuart
Sitter Profile Image: Charlotte O.
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Charlotte O.
£14
total per visit
5.0 out of 5 stars
28 reviews
9 repeat pet owners
44 years of experience
Great Bookham, KT23

About: I am delighted to be able to offer dogs a home from home experience in my family home. I have always cared for animals. From feeding strays on holidays as a child to volunteering in rescue centres. In Great Bookham, I have my two Weimaraners Cybill and Ollie, but still have bags of energy to look after your beloved dogs! I offer overnight stays in the comfort of my clean and tidy and spacious house as well as daytime care for you. Apart from the school run, I am at home nearly all day every day to lavish attention in your pets. I have a large fenced in garden. Downstairs there are four spacious rooms the dogs can roam around in and a large sofa for them to lounge around on or there are lots of dog beds on the new laminate floor. The kitchen floor is ceramic tiles which longer haired dogs appreciate on a hot day!

Sitter Profile Image: Brandon C.
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Brandon C.
£12
total per visit
5.0 out of 5 stars
3 reviews
2 repeat pet owners
35 years of experience
Bookham, KT23

About: Dogs have been part of my life since day one, and I truly can’t imagine life without them. Whether your dog is full of energy or prefers a slower pace, I’ll tailor my care to suit their needs – from active walks to running if they’re up for it. I work flexible hours, which means I can adapt to your schedule. Mornings and early afternoons work best, though evenings are also possible with a bit of notice. I would prefer to discuss this with you. Clarify your requirements and decide whether I can assist. Pets are not the same and their requirement may vary. I will guarantee affection and hugs regardless of the pet. 🐾

Sitter Profile Image: Siobhan R.
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Siobhan R.
£13
total per visit
15 years of experience
Leatherhead, KT22

About: I've looked after my mother-in-law's dog on and off for the last 15 years. Mitsy was a joy to have around the house. She was very playful and enjoyed going for short walks daily I am currently unemployed after working as a PA for the last 30 years. I've always enjoyed looking after dogs and now want to make it my job going forward I have a fenced garden and plenty of space to play in the garden. I'm happy for dogs to sit on the sofa and sleep on our bed

Sitter Profile Image: Alexandra G.
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Alexandra G.
Star Sitter
£23
total per visit
4.9 out of 5 stars
116 reviews
39 repeat pet owners
15 years of experience
Fetcham, KT22

Great communication, Angel really enjoyed her drop in visit. Can definitely recommend Alexandra and her family to look after your fur babies.

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Helen C.
Sitter Profile Image: Hannah G.
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Hannah G.
£14
total per visit
5.0 out of 5 stars
1 review
5 years of experience
Fetcham, KT22

About: I have experience caring for a variety of dogs through volunteering at a greyhound rescue, where I regularly walked and handled rescue dogs with different temperaments. I’ve also looked after multiple family friends’ dogs and am very comfortable around cats, having cared for my own cat for many years. I’m friendly, calm, and reliable, and I genuinely care about making sure each pet feels safe, comfortable, and well looked after while in my care. I’m happy to provide regular updates and photos throughout bookings for peace of mind. My availability is mainly weekends, though I’m also happy to offer evening drop-ins during the week if required. With prior notice, I may also be able to accommodate weekday stays.

Sitter Profile Image: Iana P.
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Iana P.
£23
total per visit
10 years of experience
Leatherhead, KT22

About: I have had dogs throughout my life and currently live with my 7-year-old French Bulldog. I have experience caring for puppies, adult, and senior dogs, and I understand that each life stage comes with different needs. I provide attentive, consistent care in a safe and calm home environment. I am patient, responsible, and experienced in adjusting care to suit each dog’s routine, personality, and energy level. Dogs have been a part of my life for as long as I can remember. I grew up in a family with dogs, and from the age of 12 I was actively involved in their daily care and responsibility. Over the years, I have cared for dogs of different breeds, sizes, and temperaments, which has given me a strong understanding of dogs’ needs, routines, and behaviour. I currently share my life with my French Bulldog, Luke, and previously I owned a Whippet, a German Shepherd, and two Basenjis. This long-term, hands-on experience has helped me develop a calm, patient, and attentive approach to dog care. I also have personal experience caring for a dog with separation anxiety, which has taught me the importance of consistency, reassurance, and close supervision. As I work from home, I am able to provide dogs with companionship, attention, and a stable routine throughout the day. I am reliable, responsible, and genuinely committed to each dog’s wellbeing. I aim to treat every dog as an individual and follow their usual routine to help them feel safe, comfortable, and relaxed while in my care. Your dog’s safety and comfort are my top priorities. I provide a calm, secure, and dog-friendly home environment, with close supervision at all times. I follow each dog’s usual routine and individual needs to help them feel settled and relaxed. I take a responsible and attentive approach to care and ensure clear communication with owners by providing regular photo and message updates for peace of mind.

Sitter Profile Image: Jo S.
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Jo S.
£28
total per visit
5.0 out of 5 stars
3 reviews
40 years of experience
Fetcham, KT22

About: My husband and I both grew up with animals being key in our lives; our love for them is what bonded us. Together we ran a rescue centre for 15 years in Spain, caring for some of the most heart breaking cases - we had dogs, cats, horses, donkeys, chickens & goats in our care. Our first and our last Spanish rescue dogs are living joyfully with us here in the UK – many between have been happily adopted throughout Spain, the Netherlands, Germany, the UK and Ireland. In 2022 we opened a pet sitting and training business in Ireland, but we had to move back to the UK for family reasons, so now we're opening a pet services business here. We have 3 dogs and a cat at home, but we believe you can never have too many furry friends in your life and would love the opportunity to care for yours. Puppies are especially welcome and would benefit from our years of training experience. On pet/house sits (in your home) we do not charge any extra for a 2nd dog or for 2 or more cats and a 1 hour walk is also included free. Other types and quantities of animals can be discussed. So if you have 2 dogs, 5 cats, 2 rabbits and 6 chickens for example, you will be charged only for 1 dog and 1 cat. We can discuss terms if you have other small-holding animals that need our care too. Experienced poultry handling & care as well as equine and caprine. ALL dog walking will be undertaken ON-LEAD only, unless a secure, fenced zone has been designated. For scheduled dog walks only, there will be a maximum of TWO dogs on your dog walk, yours and one other, likely to be one of our own well trained & socialised GSD or Newfoundland, unless you have two dogs, in which case it will be just yours. We are more than happy to discuss logistics if you have 3 or more dogs, but their safety is their priority. We feel that it is really important your dog still gets personal attention, rather than being just another one in a random pack. Your dog/s will be kept on a lead at all times. We are offering a personal service, not herd bookings. There will be a free, in person meet & greet for every single dog sit booking. My husband and I work from home, so there's always at least one of us in. As former rescue centre owners we are used to putting animal needs well above our own. Your pets will fit in with ours and we'll take the same hyper-vigilant care of them as we do our own. We have a fully fenced/walled back garden. Your dogs will have free reign in our house, along with our own. We care for them as you wish them to be cared for - ours are not crate trained, but should yours prefer a crate, we can accommodate that. We ran a rescue centre for all animals in Spain for 15 years and are experienced with dogs of all ages, sizes and temperaments, and are well versed in dog communication and having multiple dogs in one household, having looked after in excess of 20 at any one time. We are both experienced dog trainers and particularly welcome puppies where others may not want the responsibility or have the experience. We are canine trainers and behaviourists, and are consistently adding to our professional skills: currently we are both studying canine acupressure and canine massage.

Sitter Profile Image: Daniel J.
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Daniel J.
£14
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
Leatherhead, KT22

About: I’ve been the owner of many pets, be it dogs, cats and even a gecko and tortoise! Currently look after my neighbours dog including walking and feeding. I currently work shift work which allows me to have large portions of the days free and have four days off in every ten. Due to this my availability is random but I have quite a lot. I have a very clean and well kept apartment which is pet friendly, with many walks surrounding to get out and about. I also drive and have a car for walks further a field or for any emergencies.

Sitter Profile Image: Ellie B.
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Ellie B.
£17
total per visit
5.0 out of 5 stars
2 reviews
9 years of experience
Betchworth, RH3

About: I have a 10-year-old Labrador called Elsa, who’s been part of my family since she was a puppy. She’s a lovely, gentle dog and has taught me a lot about caring for and understanding dogs. Alongside looking after Elsa, I’ve also had experience walking and caring for other dogs, so I’m confident with different breeds and personalities. I’m currently on a placement year working full time until I return to university next September. I’m in the office Tuesday to Thursday and work from home on Mondays and Fridays, which gives me some flexibility for walks and visits. I’m also mostly available on weekends and always happy to spend time with dogs who need a bit of extra care, company, or exercise! I’m currently on a placement year and working full time until I return to university next September. I’m in the office Tuesday to Thursday and work from home on Mondays and Fridays, which gives me flexibility for walks and visits. I’m also mostly available on weekends In my house at home, I have a spacious, fenced garden. I care for my dog, Elsa in my home by regularly giving her attention and letting her out into the garden to roam, and also going on long walks around the big spacious fields we live near by.

Sitter Profile Image: Rosie C.
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Rosie C.
£19
total per visit
5.0 out of 5 stars
19 reviews
5 repeat pet owners
36 years of experience
Leatherhead, KT22

Rosie was a star during our drop-in visits for our two kitties. She communicated excellently, took regular photos, and even went as far as to take in post and put out the bins for us... and of course, kept our furry friends fed and watered. Thanks Rosie!

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Nathan B.
Sitter Profile Image: Ariana B.
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Ariana B.
£17
total per visit
5.0 out of 5 stars
12 reviews
4 repeat pet owners
12 years of experience
Surrey, RH4

About: *Please note, I am now unavailable for day bookings on Tuesday’s and Thursday’s - 6pm onwards on these days only* Hi all, After growing up being surrounded by dogs, I’ve found myself missing the company of a four legged friend. My Mum has two dogs I look after often, as I work from home in a flexible role. Because of this, I’m in the perfect position to look after your dog whatever the day or time. They'll be keeping me company as much as the other way round! I'm responsible and experienced, having mainly grown up around large and sometimes problematic dogs, such as Dobermans and German Shepherds, so I’m very comfortable with antisocial/muzzled dogs. Your dog will get a walk every day, and daily routines, medication or special arrangements will be discussed in full detail prior. I live in a ground floor apartment in Dorking, with a good sized private fenced garden. There are plenty of lovely walks in my area too! I do hope to meet your doggo soon :) I currently work from home, and I have plenty of flexibility. I’ll easily be able to fit my day around your dog and ensure their needs are met. Prior to meeting your dog, I will always discuss your dogs needs and daily routine. This ensures minimal change and therefore reduces any possible stress. I always follow the rules set out by you. Lots of love and attention never hurts either!

Sitter Profile Image: Darrin M.
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Darrin M.
£17
total per visit
5.0 out of 5 stars
46 reviews
23 repeat pet owners
50 years of experience
KT17

I would call us very loyal customers of Darrin, he takes very good care of our 2 rescues and they absolutely love him. Great communication and updates.

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Polly S.
Sitter Profile Image: Franki P.
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Franki P.
£16
total per visit
5.0 out of 5 stars
2 reviews
14 years of experience
Bookham, KT23

About: We have had our family dog for over 14 years, the first 6 of those years I was living in the family home. I have had my own dog, Mambo, for over 4 years and am well versed in dog care - I have been taking care of friends and family dogs for years. I absolutely love dogs and am more than happy to help other dog owners where I can as I know it can be challenging to get the right care at the right time. I WFH 2-3 days a week so am able to take care of your dog in my property during those days and on some weekends. I can also pop in (if local) and complete pet checks, dog walks and feeding around my work schedule. This varies week to week but if you are looking for a regular drop in I can let you know where my working week is mostly free. Tuesdays, Thursdays, Fridays are mostly my WFH days. Please note that for any dog services provided in my own home my own dog Mambo will be around, and in some cases if needing to go to your property my dog Mambo will be coming along - please let me know if this would be an issue. He is 4 years and has been neutured and is super friendly. I am offering my pet care services in both my own home and your (the owners) home. I have a bungalow with a patio garden and am very local to Bookham common and surrounding parks. My home is dog friendly and dogs are allowed on the sofa, and I have a wet room if they need cleaning up. I am experienced in double checking locks, using alarm codes and general safety in the home to ensure your home is kept safe and secure. I will send updates confirming actions that have been taken and confirming the house has been made secure.

Sitter Profile Image: Gail C.
Identity Verified
Gail C.
£23
total per visit
18 years of experience
Leatherhead, KT22

About: I have had dogs my whole life some from puppies some rescued. I am at home in the day and offer a warm environment with fabulous local dog walks. Our children are all at school so I am available term time during the week. Plenty of time for walks and play. Overnight stays may be possible. We have a large fenced garden on a private road with good walking. I have a large kitchen with an aga so nice and warm!

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The median cost per Visit for pet sitting in Mole Valley is £13

Pet owners share their Rover experiences - Mole Valley

1 / 1
5.0 out of 5 stars

Alix stepped in at late notice and managed everything perfectly. Thoroughly recommeded by both me and the cats.

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Hilary W.
Drop-In Visits
5.0 out of 5 stars

Eloise was wonderful with out two cats - she took incredible care of them, and we returned to two very happy kitties. Every day we received lovely photos, clear communication, and was amazed at how quickly she was able to make friends with both of them (one of them is usually very skittish about new people). Highly recommended.

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Nathan B.
Drop-In Visits
5.0 out of 5 stars

Jinxy was in such caring hands again! This was the second time Shima looked after Jinxy, and we couldn’t have been happier. She was so caring and attentive, kept us regularly updated with lovely pictures, and gave us complete peace of mind while we were away. We would definitely recommend her and will happily have her look after Jinxy again!

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Paulina B.
Drop-In Visits
5.0 out of 5 stars

Highly recommend - Molly popped in everyday while we were away to see to our very high affection & human interaction needy Sphynx cat Albie. Everyday we got updates and felt very safe with Molly looking after our baby. Thank you so much

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Robyn B.
Drop-In Visits
5.0 out of 5 stars

Emma looked after our two elderly cats for 2 weeks and has truly done a great job. With a tendency for one cat to have the odd accident, we were relieved to come back to 2 relaxed and happy cats and a clean smelling house. We thoroughly recommend her!

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Diana M.
Drop-In Visits
5.0 out of 5 stars

Really can't recommend Isabelle enough after she looked after my two rescue cats Dylan and Daisy while I was away for a week. Daily updates and photos were lovely to receive and the house was perfect on my return. Will definitely be using Isabelle for drop ins in the future.

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Gavin M.
Drop-In Visits
5.0 out of 5 stars

First time I've used an app so I was a bit nervous. My cat is 20 and needs a special person to look after her. Amanda was absolutely wonderful and Biddy was relaxed and happy in her care. Biddy and I are both so happy we chose Amanda and look forward to her helping us again.

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Ann J.
Drop-In Visits
5.0 out of 5 stars

Always in safe hands with Agustin and Holly. Our Niobe was a bit poorly just before we left, but we received regular updates on her recovery and we returned back to two well look after (and fully recovered) cats.

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Luca M.
Drop-In Visits
5.0 out of 5 stars

We couldn't have asked for a better cat sitter than Anna. The love, care, and attention she has shown to our cat is truly exceptional. Anna always goes the extra mile, giving us complete peace of mind whenever we're away. Highly recommended!

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htyzack@msn.com
Drop-In Visits
5.0 out of 5 stars

Jemma was very reliable and attentive to our cat. When our cat was not in one evening or morning, she came in earlier the next evening to make sure she could give her a good brush. She also gave us regular updates and sent photos of our cat, which was very reassuring. Jemma was very flexible and willing to do some extra jobs, feeding the fish in the pond and putting our bins in/out.

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Nicola E.
Drop-In Visits
5.0 out of 5 stars

Hannah was amazing! Our cat is normally scared of everyone but Hannah did such a great job in gaining her trust really quickly. She also reassured us with frequent reports and photos. We even felt a bit silly as we’d made quite a big deal telling Hannah not to worry as our cat dislikes everyone and will probably just hide - but no… our cat decided very quickly that she liked Hannah, making us look like paranoid parents. In all, we came back and found a very happy and well looked after cat!

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Tom & Hannah B.
Drop-In Visits
5.0 out of 5 stars

JoAnna done an amazing job looking for my boy Tom. Very carry with him,he enjoyed the time spent with her. He was very well looked after. Every single day I received photos and updates. She was amazing! I will definitely recomand with no hesitation.

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Lorin I.
Drop-In Visits
5.0 out of 5 stars

We couldn’t have asked for a better cat sitter! From the moment we met, it was clear they genuinely love and understand cats. Rosanna kept us updated with photos and messages, which gave us complete peace of mind while we were away. Our cats were relaxed, happy, and clearly very well cared for when we returned. Highly recommend to anyone looking for a trustworthy, caring, and reliable sitter. Five stars all the way!

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Victoria T.
Drop-In Visits
5.0 out of 5 stars

Darcy impressed us right from her "getting to know you" visit, with her calm, reassuring approach to our two elderly cats. She made sure to ask for all necessary information about their medications, and provided us with updates on how they were, with photos, while we were away. Darcy clearly gave them lots of attention and kept a close eye on them, and we will be very happy to ask her to look after them again.

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Rosemary O.
Drop-In Visits
5.0 out of 5 stars

Brandon is an experienced dog carer, particularly in the pug department which was amazing for us! Stella was super well taken care of and had a lovely time with Brandon.

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Jonnie M.
Drop-In Visits
5.0 out of 5 stars

Mike was absolutely brilliant with Bea - he is a natural and she warmed to him straight away. He sent pictures over of their walk and her enjoying a snack afterwards. It was so comforting to know Bea was being cared for in very safe hands. Thanks so much Mike, you were brilliant and we will definitely come back to you again. Highly recommend!

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Emma S.
Drop-In Visits
5.0 out of 5 stars

Thanks so much to Shauna who took the time to visit beforehand, provided reassuring updates and photos while we were away and we arrived home to a happy boy. Great service, reliable and friendly and will definitely be back in touch. 🙏

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Senay N.
Drop-In Visits
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FAQs for Drop-In Visits - Mole Valley

Frequently asked questions about Rover

The average cost for Pet Sitting in Mole Valley on Rover is £16.1 per Visit (as of September 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 24,426 sitters on Rover for Pet Sitting in Mole Valley. About 84% of Mole Valley sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of September 2026, there are 24,426 sitters on Rover offering Pet Sitting across Mole Valley. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Mole Valley pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Mole Valley choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 88% of sitters can help with special care needs
  • 90% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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