Pet Sitting Mole Valley

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 117
pet owners in Mole Valley have booked pet sitting

Mole Valley, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Charlotte O.
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Charlotte O.
£14
total per visit
5.0 out of 5 stars
26 reviews
9 repeat pet owners
44 years of experience
Great Bookham, KT23

About: I am delighted to be able to offer dogs a home from home experience in my family home. I have always cared for animals. From feeding strays on holidays as a child to volunteering in rescue centres. In Great Bookham, I have my two Weimaraners Cybill and Ollie, but still have bags of energy to look after your beloved dogs! I offer overnight stays in the comfort of my clean and tidy and spacious house as well as daytime care for you. Apart from the school run, I am at home nearly all day every day to lavish attention in your pets. I have a large fenced in garden. Downstairs there are four spacious rooms the dogs can roam around in and a large sofa for them to lounge around on or there are lots of dog beds on the new laminate floor. The kitchen floor is ceramic tiles which longer haired dogs appreciate on a hot day!

Sitter Profile Image: Hannah T.
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Hannah T.
Star Sitter
£15
total per visit
5.0 out of 5 stars
20 reviews
8 repeat pet owners
15 years of experience
Dorking, RH4

This is the second time Hannah has looked after our cats and yet again she has been outstanding! She was incredibly helpful in finding a way to make the dates work with her availability and she always leaves very informative reports after her visits. She’s completely trustworthy and responsible and we feel very reassured to know that she is caring for our pets. We highly recommend her!

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Julie L.
Sitter Profile Image: Emma P.
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Emma P.
£15
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
20 years of experience
Surrey, KT20

About: We have spent over 20 years living with and caring for animals - from large, high-energy dogs to confident (and often very opinionated) cats. Caring for them isn’t something we “do” - it’s simply how we’ve always lived. We understand how much trust it takes to leave your pet in someone else’s care, and we take that responsibility seriously. We are both experienced with a wide range of temperaments, personalities, ages, and needs. From energetic puppies discovering the world to senior pets who appreciate a gentler pace, we are attuned to what animals actually need - whether that’s exercise, companionship, consistency, reassurance, or simply a familiar presence nearby. The goal is always the same: a pet who feels secure, settled, and completely at ease. What sets us apart is simple - there are two of us. We provide care together, meaning your pet benefits from consistent attention, supervision, and company throughout their stay. There’s no juggling or long gaps - just a welcoming, well-managed environment where someone is always present. We also keep numbers intentionally limited to maintain a genuine home-from-home experience - not a busy rotation, but a space where every pet receives individual attention (and quickly finds their favourite spot!). And space is something we're fortunate to have. We know how important environment can be, which is why we've created the kind of spacious, relaxed setting we'd want for our own pets. Your pet will stay in our large detached Surrey home, with plenty of space to relax, play, explore, and make themselves at home, as well as a secure garden complete with additional safety netting for those particularly talented escape artists! Many of our guests settle in remarkably quickly, enjoying the important business of being a thoroughly pampered pet, many of our guests make themselves at home remarkably quickly. Some arrive ready to explore. Some prefer to observe proceedings from a comfortable distance. Others conduct what can only be described as a thorough inspection before deciding whether we meet their standards. We offer: • Boarding in our spacious family home • Doggy day care with routine, enrichment, and attention • Walks tailored to your dog's pace and preferences (including the occasional pause to investigate absolutely everything) • Drop-in visits for pets who prefer to remain in familiar surroundings We are particularly experienced with: • Puppies and young dogs • Senior pets • Larger breeds • Pets with strong personalities • Nervous or sensitive animals who benefit from patience and consistency • Animals who thrive with routine, structure, and understanding Your pet won’t just be "looked after" - they will be settled, understood, and genuinely comfortable in our care. Updates are entirely tailored to you. If you'd like regular photos, videos, and thoughtful updates, we're happy to provide them. If you'd prefer a simple, reassuring message confirming everything is going smoothly, that works just as well. In short - your pet receives a secure environment, a dedicated two-person care team, and consistent attention throughout. You receive complete peace of mind. Pet care fits very naturally into our routine — largely because we’ve built our routine around it. Between the two of us, there is almost always someone at home, so your pet won’t be left alone for long periods or feel unsettled in a new environment. We’re available for day care, overnight stays, and flexible drop-ins or walks throughout the week and weekends. Whether your pet thrives on structure or prefers a more relaxed day (with strategic naps and snacks), we adapt to their usual routine as closely as possible. In short: your pet gets consistency, attention, and a suspicious amount of enthusiasm from two people who genuinely enjoy their company. Your pet’s safety and comfort are our top priorities. Our home is a large, tranquil, calm, secure, and pet-friendly environment designed to feel like a genuine home-from-home rather than a temporary stop. We have a very friendly, easy-going dog and cat who are both used to other animals and have mastered the art of being welcoming without being overwhelming. That said, your pet’s comfort always comes first - we have a large home with plenty of space, so pets can be easily separated if needed. Whether your pet loves company or prefers their own space, we can fully accommodate that. We’re experienced with a wide range of animals, including large dogs and more particular (or slightly dramatic) cats, and we’re confident handling different behaviours and needs. We follow your pet’s routine closely - feeding, walks, rest, and any specific instructions - because we know the little details matter. With two of us present, there’s always an extra level of supervision, awareness, and care. We don’t just “keep an eye” on pets - we actively engage with them, making sure they’re comfortable, settled, and happy. If separation is part of your pet’s routine, we can absolutely accommodate that. Otherwise, they’re free to relax, explore, and make themselves at home (within reason - we do draw the line at them fully taking over the house… usually).

Sitter Profile Image: Anna S.
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Anna S.
Star Sitter
£12
total per visit
5.0 out of 5 stars
27 reviews
14 repeat pet owners
11 years of experience
Ashtead, KT21

My dog absolutely loves Anna, she puts him at ease and waits by the door for her visits :) Super reliable and flexible, very trustworthy- highly recommend her for your furry friends

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J D.
Sitter Profile Image: Adam W.
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Adam W.
£14
total per visit
5.0 out of 5 stars
8 reviews
2 repeat pet owners
16 years of experience
LEATHERHEAD, KT22

About: We’re a family of four with twin 6 year old girls who absolutely adore spending time with dogs. Caring for animals has always been a big part of our lives. Personally, I’ve grown up around dogs and have a deep love and respect for them. We had a King Charles Spaniel named Finlay during my childhood, and we all absolutely adored him. These days, we regularly look after my mum’s dog, Lulu (pictured), and my brother’s dog, Kipling (also pictured). They’re both a joy to care for, and it’s become something of a family tradition to help out whenever we’re needed. The girls love getting involved too, and they’ve developed such a gentle and caring way with animals. We’d love the opportunity to care for your dog as if they were part of our own family! Pet care blends seamlessly into our routine, especially with the flexibility of working from home most of the week. It's ideal for taking the dogs out for walks and letting them into the garden. Plus, it offers great opportunities for our kids to learn and grow! We have a spacious home where your furry friend can freely explore, along with a large fenced garden for them to stretch their legs and enjoy the outdoors.

Sitter Profile Image: Agustin G.
Identity Verified
Agustin G.
Star Sitter
£15
total per visit
5.0 out of 5 stars
60 reviews
20 repeat pet owners
40 years of experience
Dorking, RH4

As always, Agustin is fantastic with Clem despite her ignoring him and being quite rude! He’s great with communication and updates and very reliable.

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JoAnna P.
Sitter Profile Image: Brandon C.
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Brandon C.
£12
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
35 years of experience
Bookham, KT23

About: Dogs have been part of my life since day one, and I truly can’t imagine life without them. Whether your dog is full of energy or prefers a slower pace, I’ll tailor my care to suit their needs – from active walks to running if they’re up for it. I work flexible hours, which means I can adapt to your schedule. Mornings and early afternoons work best, though evenings are also possible with a bit of notice. I would prefer to discuss this with you. Clarify your requirements and decide whether I can assist. Pets are not the same and their requirement may vary. I will guarantee affection and hugs regardless of the pet. 🐾

Sitter Profile Image: Rosanna C.
Rosanna C.
£12
total per visit
5.0 out of 5 stars
2 reviews
11 years of experience
Leatherhead , KT22

We couldn’t have asked for a better cat sitter! From the moment we met, it was clear they genuinely love and understand cats. Rosanna kept us updated with photos and messages, which gave us complete peace of mind while we were away. Our cats were relaxed, happy, and clearly very well cared for when we returned. Highly recommend to anyone looking for a trustworthy, caring, and reliable sitter. Five stars all the way!

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Victoria T.
Sitter Profile Image: Alexandra G.
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Alexandra G.
Star Sitter
£23
total per visit
4.9 out of 5 stars
110 reviews
38 repeat pet owners
15 years of experience
Fetcham, KT22

Great communication, Angel really enjoyed her drop in visit. Can definitely recommend Alexandra and her family to look after your fur babies.

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Helen C.
Sitter Profile Image: Hannah G.
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Hannah G.
£14
total per visit
5.0 out of 5 stars
1 review
5 years of experience
Fetcham, KT22

About: I have experience caring for a variety of dogs through volunteering at a greyhound rescue, where I regularly walked and handled rescue dogs with different temperaments. I’ve also looked after multiple family friends’ dogs and am very comfortable around cats, having cared for my own cat for many years. I’m friendly, calm, and reliable, and I genuinely care about making sure each pet feels safe, comfortable, and well looked after while in my care. I’m happy to provide regular updates and photos throughout bookings for peace of mind. My availability is mainly weekends, though I’m also happy to offer evening drop-ins during the week if required. With prior notice, I may also be able to accommodate weekday stays.

Sitter Profile Image: Rebecca R.
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Rebecca R.
£17
total per visit
5.0 out of 5 stars
19 reviews
4 repeat pet owners
3 years of experience
Leatherhead, KT22

Rebecca was really lovely with Maggy May and Maggy was happy to be with Rebecca. She was very accommodating to what I needed. I will definitely use her services again.

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Cathryn W.
Sitter Profile Image: Gail C.
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Gail C.
£23
total per visit
18 years of experience
Leatherhead, KT22

About: I have had dogs my whole life some from puppies some rescued. I am at home in the day and offer a warm environment with fabulous local dog walks. Our children are all at school so I am available term time during the week. Plenty of time for walks and play. Overnight stays may be possible. We have a large fenced garden on a private road with good walking. I have a large kitchen with an aga so nice and warm!

Sitter Profile Image: Siobhan R.
Identity Verified
Siobhan R.
£13
total per visit
15 years of experience
Leatherhead, KT22

About: I've looked after my mother-in-law's dog on and off for the last 15 years. Mitsy was a joy to have around the house. She was very playful and enjoyed going for short walks daily I am currently unemployed after working as a PA for the last 30 years. I've always enjoyed looking after dogs and now want to make it my job going forward I have a fenced garden and plenty of space to play in the garden. I'm happy for dogs to sit on the sofa and sleep on our bed

Sitter Profile Image: Rosie C.
Identity Verified
Rosie C.
£22
total per visit
5.0 out of 5 stars
18 reviews
4 repeat pet owners
36 years of experience
Leatherhead, KT22

It was a last-minute booking, and we are so grateful that Rosie was happy to help us and take care of our cat, Sammy. Rosie is incredibly kind, and you can tell at first sight that she loves animals. She followed all the instructions and sent us some photos, which was very touching and reassuring. When we returned, Sammy was relaxed, happy, and purring. We highly recommend Rosie and will definitely use her services again if needed.

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Miglena D.
Sitter Profile Image: chloe I.
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chloe I.
£12
total per visit
8 years of experience
Dorking, RH4

About: Dogs have been a part of my life for as long as I can remember. Growing up with a Bichon Frise and regularly caring for a Poochon gave me a great foundation in attentive, detail-oriented care. For the past three years, I’ve been a proud dog parent to my Miniature Dachshund Gigi, which has taught me everything from managing high energy play to the importance of structured routines. While I have a soft spot for smaller breeds, I am a true dog lover at heart and am completely open to and comfortable with dogs of all shapes and sizes. Whether your pup is a tiny terrier or a giant breed, I provide a calm, confident, and fun environment tailored to their specific personality and energy levels As I work from home, my schedule is flexible for walks or house sitting. I can provide your pet with consistent company and exercise, ensuring their home routine remains completely uninterrupted while you're away. When house sitting, I prioritise maintaining your pet's familiar schedule and home security. I provide consistent companionship, stick to their feeding and walk routines, and ensure they feel safe. For walks, I focus on engaging, safe routes that suit their energy levels.

Sitter Profile Image: Michael H.
Identity Verified
Michael H.
£23
total per visit
5.0 out of 5 stars
4 reviews
1 year of experience
Great Bookham, KT23

Mike was absolutely brilliant with Bea - he is a natural and she warmed to him straight away. He sent pictures over of their walk and her enjoying a snack afterwards. It was so comforting to know Bea was being cared for in very safe hands. Thanks so much Mike, you were brilliant and we will definitely come back to you again. Highly recommend!

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Emma S.
Sitter Profile Image: Darrin M.
Identity Verified
Darrin M.
£17
total per visit
5.0 out of 5 stars
46 reviews
23 repeat pet owners
50 years of experience
KT17

I would call us very loyal customers of Darrin, he takes very good care of our 2 rescues and they absolutely love him. Great communication and updates.

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Polly S.
Sitter Profile Image: Leah S.
Identity Verified
Leah S.
£23
total per visit
4.7 out of 5 stars
37 reviews
20 repeat pet owners
18 years of experience
Leatherhead, KT22

Great to see pictures of Sadie on the drop-in visits! Leah was quick to respond with communication and Sadie enjoyed her walks/play time with Leah.

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Polly S.
Sitter Profile Image: Kristina W.
Identity Verified
Kristina W.
£20
total per visit
5.0 out of 5 stars
9 reviews
3 repeat pet owners
10 years of experience
Dorking, RH4

About: I started out by walking dogs for my neighbours after school, about 22 years ago. I was paid £1 per week, which increased to £2 eventually! For the last 10 years, I have been providing reliable pet care for dogs and cats of different sizes and breeds. My priority is not only in guaranteeing the necessary nurturing for a pet but also building a strong emotional bond with them and ensuring safety. I have been a cat owner for most of my life. My animals are so loved and cared for, and yours will be too. I believe quality pet care is a combination of comprehensive essential care, safe environment and building a strong emotional bond, where pets feel loved and secure. I am available to house sitting, walks and visits. I can take lots of walks in the day with your dog, play games, work on commands, stick to schedules if needed. My day rate reflects full responsibility, routine care and availability, rather than hourly time. This also includes one 30 minute walk. If your pet requires more/longer walks in that time, this will be an additional charge which i am happy to discuss. I can be available 7 days a week and can work remotely most of the time. I also manage my own work diary so I can be flexible around your dogs schedule and needs. I may need to run our for work errands, but most of the time, pets under my nurturing are never left alone for long. While sitting your pet in your home, instructions will always be kept to. Just as much respect will be given to your home as your pet. Security of your home will be maintained. Your pet's needs will always come first.

Sitter Profile Image: Ariana B.
Identity Verified
Ariana B.
£17
total per visit
5.0 out of 5 stars
12 reviews
4 repeat pet owners
12 years of experience
Surrey, RH4

About: *Please note, I am now unavailable for day bookings on Tuesday’s and Thursday’s - 6pm onwards on these days only* Hi all, After growing up being surrounded by dogs, I’ve found myself missing the company of a four legged friend. My Mum has two dogs I look after often, as I work from home in a flexible role. Because of this, I’m in the perfect position to look after your dog whatever the day or time. They'll be keeping me company as much as the other way round! I'm responsible and experienced, having mainly grown up around large and sometimes problematic dogs, such as Dobermans and German Shepherds, so I’m very comfortable with antisocial/muzzled dogs. Your dog will get a walk every day, and daily routines, medication or special arrangements will be discussed in full detail prior. I live in a ground floor apartment in Dorking, with a good sized private fenced garden. There are plenty of lovely walks in my area too! I do hope to meet your doggo soon :) I currently work from home, and I have plenty of flexibility. I’ll easily be able to fit my day around your dog and ensure their needs are met. Prior to meeting your dog, I will always discuss your dogs needs and daily routine. This ensures minimal change and therefore reduces any possible stress. I always follow the rules set out by you. Lots of love and attention never hurts either!

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The median cost per Visit for pet sitting in Mole Valley is £13

Pet owners share their Rover experiences - Mole Valley

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5.0 out of 5 stars

Amanda is absolutely wonderful! Our cats took to her so well, especially our little girl Eevee who is usually very timid around strangers and hides but she was so happy! Amanda also regularly sent us photos and updates which provided peace of mind whilst we were on holiday. We couldn’t be more pleased with Amanda cat sitting our babies and would love to have her again 💗

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Satine D.
Drop-In Visits
5.0 out of 5 stars

We cannot recommend Holly and Agustin highly enough. This was our longest trip away from home so far, with eight days abroad, and we were understandably anxious about leaving our two Bengal cats, Lori and Niobe. To make things more complicated, the cats are currently going through a behaviourist-led reintroduction process and must be kept separated at all times. This effectively doubles the work involved, as each cat has their own routine, space, feeding arrangements and individual needs. Lori is a very outgoing and social cat who wants to interact with everyone he meets, whereas Niobe is much more reserved and cautious with new people and needs time to build trust. Holly and Agustin adapted beautifully to both personalities. They gave Lori all the attention and interaction he craved, while patiently allowing Niobe to approach at her own pace. Although Niobe remained true to her character, we understand that she made progress compared to previous visits, which speaks volumes about Holly's and Agustin's calm and respectful approach. Most importantly, they followed our instructions, and the guidance provided by our behaviourist, to the letter. Knowing that the cats' management plan was being followed consistently gave us enormous peace of mind while we were away. We received regular updates, photos and videos, and it was clear throughout that both cats were being cared for with genuine affection and professionalism. When we returned home, Lori and Niobe were relaxed, healthy and happy, and everything had been managed exactly as requested. Having a cat sitter you can truly trust is invaluable, and Holly and Agustin have once again proven that she is exactly that. We are incredibly grateful for the care they provided and will not hesitate to book with them again in the future. Thank you, Holly and Agustin, for looking after our cats so wonderfully.

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Luca M.
Drop-In Visits
5.0 out of 5 stars

Alix has been absolutely brilliant Kept me informed if what was happening House left spotless Cat happier than ever

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Allyson B.
Drop-In Visits
5.0 out of 5 stars

Anna brings a smile and enthusiasm to look after my girls. Very reliable and warm with B&C who are coming out of their shell with her.

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Camille I.
Drop-In Visits
5.0 out of 5 stars

We couldn’t have asked for a better cat sitter! From the moment we met, it was clear they genuinely love and understand cats. Rosanna kept us updated with photos and messages, which gave us complete peace of mind while we were away. Our cats were relaxed, happy, and clearly very well cared for when we returned. Highly recommend to anyone looking for a trustworthy, caring, and reliable sitter. Five stars all the way!

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Victoria T.
Drop-In Visits
5.0 out of 5 stars

Darcy impressed us right from her "getting to know you" visit, with her calm, reassuring approach to our two elderly cats. She made sure to ask for all necessary information about their medications, and provided us with updates on how they were, with photos, while we were away. Darcy clearly gave them lots of attention and kept a close eye on them, and we will be very happy to ask her to look after them again.

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Rosemary O.
Drop-In Visits
5.0 out of 5 stars

Brandon is an experienced dog carer, particularly in the pug department which was amazing for us! Stella was super well taken care of and had a lovely time with Brandon.

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Jonnie M.
Drop-In Visits
5.0 out of 5 stars

Mike was absolutely brilliant with Bea - he is a natural and she warmed to him straight away. He sent pictures over of their walk and her enjoying a snack afterwards. It was so comforting to know Bea was being cared for in very safe hands. Thanks so much Mike, you were brilliant and we will definitely come back to you again. Highly recommend!

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Emma S.
Drop-In Visits
5.0 out of 5 stars

Thanks so much to Shauna who took the time to visit beforehand, provided reassuring updates and photos while we were away and we arrived home to a happy boy. Great service, reliable and friendly and will definitely be back in touch. 🙏

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Senay N.
Drop-In Visits
5.0 out of 5 stars

Eloise has been fantastic…I just wish I’d found her sooner! I needed a sitter for just a couple of times a day to provide some companionship for my mum’s cat. Eloise was so friendly and helpful from the start, very easy to liaise with and just couldn’t do enough to help. She was amazing with mum’s cat, Nibbles, and sent me some super photos and videos of the visits. I don’t think I’ve ever heard a cat purr quite so loudly! If you’re looking for someone to help you out with your pet, then I can’t recommend Eloise highly enough.

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Jenny F.
Drop-In Visits
5.0 out of 5 stars

Thank you Jacky - Everything went very smoothly A few pictures of the evening with Murphy too made us feel a lot more relaxed. Murphy was very happy and content when we got back after our evening out

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Andrew C.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

How Rover works

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

    It's that easy! All payments are processed via Rover's secured platform

Sitters in Mole Valley average 2
repeat pet sitting pet owners

FAQs for Drop-In Visits - Mole Valley

Frequently asked questions about Rover

The average cost for Pet Sitting in Mole Valley on Rover is £16.1 per Visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 23,806 sitters on Rover for Pet Sitting in Mole Valley. About 85% of Mole Valley sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of July 2026, there are 23,806 sitters on Rover offering Pet Sitting across Mole Valley. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Mole Valley pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Mole Valley choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 89% of sitters can help with special care needs
  • 89% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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