Pet Sitting Ealing

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 801
pet owners in Ealing have booked pet sitting

Ealing, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Atena T.
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Atena T.
Star Sitter
£15
total per visit
5.0 out of 5 stars
34 reviews
11 repeat pet owners
3 years of experience
London, W3

So pleased to have such a lovely and thoughtful sitter for minnow. We had detailed daily messages and pictures and Atena obviously really loves cats. Will definitely book again. I felt very confident leaving her in charge!

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Katie H.
Sitter Profile Image: Bilqis R.
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Bilqis R.
Star Sitter
£20
total per visit
5.0 out of 5 stars
24 reviews
13 repeat pet owners
15 years of experience
London, W13

Bilqis was great with our little cat, who's quite nervous. She put so much time and effort into getting friendly with her. We were very grateful for her updates whilst away too as it's the longest we've left her. I'd book Bilqis again without question, she made us feel very comfortable and we came back to a very happy cat. Thank you!

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Lucy/Alex C.
Sitter Profile Image: Beatriz C.
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Beatriz C.
£15
total per visit
5.0 out of 5 stars
8 reviews
1 repeat pet owner
4 years of experience
London, W13

Beatriz has been amazing! Very friendly, a good communicator and updating me on the visits! Otis warmed to her instantly. She took all of my instructions on board and I felt confident he was in good hands!

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Cara T.
Sitter Profile Image: Kamila C.
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Kamila C.
£14
total per visit
3 years of experience
London, W7

About: I've had dogs for most part of my life, it was the joy of my days having them and caring for them. Unfortunately my beloved Bella passed away, so now I enjoy petsitting for friend and pet owners. I've been doing that for the past 3 years, mostly overnight care for dogs and cats, where we go for long walks, play with toys, I take care of feeding and any other particularity you pet might have. I genuinely love them and we have a lot of fun! I'm currently having a sabbatical, so I have plenty of time to care for your beloved pet. We can go for morning and afternoon walks, play without stressing about time. Beforehand I always request a brief explanation on how the owner preferences and pets habits so it can be comfortable for them. Either at the pet's owner house or my house I make the environment safe and cozy for them.

Sitter Profile Image: Sally C.
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Sally C.
£12
total per visit
5.0 out of 5 stars
1 review
1 repeat pet owner
1 year of experience
London, W5

Sally took great care of our 2 cats while we were away. She provided updates during the time we were away and kept the litter boxes clean. Highly Recommended 👌

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Sheriza F.
Sitter Profile Image: Lok Hin Marco W.
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Lok Hin Marco W.
Star Sitter
£14
total per visit
5.0 out of 5 stars
7 reviews
6 repeat pet owners
26 years of experience
London, W13

Marco has been looking after our cat a couple of times now - he is a trusted person, punctual and reliable, who took great care of our cat, never failing to keep us posted every time he came home. I recommend him!

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Cinzia B.
Sitter Profile Image: Rita R.
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Rita R.
£13
total per visit
12 years of experience
London Area, United Kingdom, W7

About: I'm an animal lover through and through! I grew up surrounded by animals and rescues, but upon moving abroad I'm for the first time without one and miss them dearly. I've therefore started pet-sitting/ walking them and more recently got introduced to Rover. Can't wait for the opportunity to look after your little one 😊 I have consistent availability on Wednesdays and full weekends + all my evenings are available, so when I'm with your dog or cat, I am fully present for them! I'm available for boarding weekends and Tue evening to Wednesdays. I have a fenced garden but still mind them at all times. I will also happily take your guidance on how to better tailor my care.

Sitter Profile Image: Etienne S.
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Etienne S.
Star Sitter
£14
total per visit
5.0 out of 5 stars
7 reviews
2 repeat pet owners
15 years of experience
London, W5

Etienne took on my last minute request like a champ! She offered to visit beforehand and handled my nervous pup gently and sensitively!

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Charlotte C.
Sitter Profile Image: Michal & Gabriella P.
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Michal & Gabriella P.
Star Sitter
£14
total per visit
5.0 out of 5 stars
45 reviews
18 repeat pet owners
3 years of experience
London, W5

About: Since a young age I have always loved being surrounded by animals. Over recent years, I have regularly looked after my friends and family members pets, whether it was for a day or a week, and give them lots of attention when they stay over. I work from home full time, which gives me flexibility with my schedule, and I keep my Rover calendar up to date with my availability. I currently live in a ground floor flat with direct access to a fenced off garden. Both adjacent neighbours do not own any animals. I can easily adapt the housing environment to suit your dogs needs.

Sitter Profile Image: Yasmin T.
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Yasmin T.
Star Sitter
£14
total per visit
5.0 out of 5 stars
18 reviews
4 repeat pet owners
3 years of experience
Hanwell, W7

Yasmin looked after my three-legged cat Skippy. She was so great in how she put Skippy at ease and played with her and took her outside for supervised garden time! She bought Skippy her favourite treats which was so lovely and thoughtful. I got updates and photos for each visit and everything looked more tidy than when I left! I’ll definitely be using her again!

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Clemency F.
Sitter Profile Image: Erica L. & Louie W.
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Erica L. & Louie W.
Star Sitter
£22
total per visit
5.0 out of 5 stars
35 reviews
8 repeat pet owners
6 years of experience
LONDON, W5

Erica and Louie are amazing, reliable, caring, thoughtful. I've asked them to look after my cat Thomas twice so far and I'll trust them to look after him again without any doubt. They send a lot of pictures and detailed reports and they genuinely care about Thomas and go out of their way to make sure he's fed, entertained, cuddled and has a clean litter. Great cat sitters, great people, can't recommend them enough!

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Pauline C.
Sitter Profile Image: Marnie L.
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Marnie L.
£18
total per visit
5.0 out of 5 stars
19 reviews
5 repeat pet owners
15 years of experience
London, W13

Marnie was perfect!!! Looked after Jax and we love the photos!!! Thanks again Marnie! 😃

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Alex G.
Sitter Profile Image: Rachel A.
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Rachel A.
£14
total per visit
5.0 out of 5 stars
6 reviews
6 years of experience
London, W5

About: I'm Rachel, a 28-year-old animal lover based in West London. I've been surrounded by animals for as long as I can remember and have experience caring for dogs, cats, rabbits, guinea pigs, chickens... the list goes on! I currently own a working-breed Labrador and have helped raise and train several dogs from puppyhood, so I understand the importance of routine, consistency and making sure pets receive the right balance of exercise, enrichment and affection. Having grown up with both dogs and cats, I appreciate that every animal has their own personality, preferences and needs. I'm naturally active and spend a lot of time outdoors. I have easy access to fantastic parks and green spaces across West London, and as a fully licensed driver with my own car, I can reach a wide variety of beautiful walking spots nearby. Whether your pet enjoys long walks and adventure, or prefers a slower pace and plenty of company, I'm happy to tailor my care to suit them. My Labrador is incredibly gentle and friendly with other dogs, but I'm equally happy to discuss house sitting if your pet would be more comfortable in their own environment. As a pet owner myself, I know how important trust, communication and peace of mind are when you're away from your furry family members. I'm currently between roles, which gives me a flexible schedule and plenty of time to dedicate to the pets in my care. I'm always happy to adapt my level of communication to suit each owner, whether that's a quick daily check-in or regular photo and video updates. My aim is simple: to care for your pets as if they were my own, so you can relax knowing they're happy, safe and well looked after. I'm currently between roles, which gives me a flexible schedule and plenty of time to dedicate to the pets in my care. I'm available throughout the week and at weekends, and I'm happy to work around your pet's usual routine to help keep things as familiar and stress-free as possible while you're away. I have my own car, so can travel easily if needed! Whether your pet is staying with me or I'm caring for them in their own home, their safety, comfort and happiness will always come first. Having grown up with animals my entire life, my home is already very pet-friendly, with a large, fully enclosed garden and plenty of nearby green space. I'm also naturally very organised and reliable, and I know from experience how much pets thrive on routine, so I'll always do my best to keep things familiar and consistent for them. As a pet owner myself, I know how much trust is involved in leaving your pet with someone else. I'd want somebody caring for my own pets to treat them with the same love, attention and care that I do, and that's exactly what I aim to provide. Every pet is different, and I genuinely enjoy getting to know their routines, personalities and little habits. The more I can keep things feeling normal for them while you're away, the happier and more settled they're likely to be.

Sitter Profile Image: Eloise C.
Identity Verified
Eloise C.
£12
total per visit
10 years of experience
London, W13

About: I regularly care for my mum’s 2 dogs, including a rescue, which requires more patience and understanding than usual. This has included feeding, walking, picking up poo, and giving medicine and other requirements like entasis on schedule. In addition, I have looked after cats, including experience house sitting with a cat for more than a week. As I have always grown up with a cat in the house, I recognise their behaviours easily and can tend to them as needed. I woke full time, but from home. I also work flexible hours, so can tend to your pets inclusive of their needs. I can be completely free anytime before 10am, between 12-2pm, and after 4pm. This means I can accommodate any pet routine, and pay them ample attention. I am respectful of other people’s homes, and ensure I follow the rules. If the pet has limitations on access in the house, I will ensure this is abided by. I never leave food unattended around pets. If the dog goes outside, I will observe until it comes back inside. When looking after a dog, I will ensure I am in its company. When looking after a cat, I will ensure constant check ins to ensure it’s comfortable.

Sitter Profile Image: Karolina O.
Identity Verified
Karolina O.
£13
total per visit
5.0 out of 5 stars
9 reviews
2 repeat pet owners
1 year of experience
Ealing, W5

Karolina did a great job looking after my rather shy at times cat Callie. She went over and above making sure Callie was comfortable. I would highly recommend Thank you. Amanda

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Amanda S.
Sitter Profile Image: Francesca F.
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Francesca F.
£17
total per visit
5.0 out of 5 stars
24 reviews
7 repeat pet owners
25 years of experience
London, W5

Francesca was absolutely wonderful. Even though I was hard to reach while away on a retreat, she still made sure I received all the updates and photos. I came home to two relaxed, happy cats. Even my usually anxious girl was totally at ease. It was clear Francesca spent time with them and that they were genuinely cared for. Thank you!

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Nikola W.
Sitter Profile Image: Shirley A.
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Shirley A.
£23
total per visit
5.0 out of 5 stars
5 reviews
2 repeat pet owners
10 years of experience
London, W5

About: Hi! I’m a lifelong dog lover who has grown up with dogs and always had them as part of my family. Since moving to London, I haven’t had the chance to have one of my own, but I truly miss having dogs around. I live in a lovely flat with a secure garden and have easy access to nearby parks, so your dog will have plenty of space to play, explore, and relax. I will care for your dog as if they were my own, ensuring they feel safe, happy, and well-loved at all times. I’d be delighted to look after your furry friend I work from home most days, so I’m around to give your dog plenty of attention, care, and company throughout the day. I do the school run for my five-year-old—dropping him off before 9am and picking him up at 3pm, with the school just a short walk away behind the park. This means your dog would enjoy regular walks, including park time during the day and again in the afternoon. After school, our routine is calm and family-oriented, sometimes with local activities, followed by dinner at home. Your dog would be part of my daily life, with lots of supervision, companionship, and care. I have a secure garden where your dog can safely spend time outdoors, and because I work from home, I’m able to keep a close eye on them at all times, even when they’re outside.

Sitter Profile Image: bingqing m.
Identity Verified
bingqing m.
£16
total per visit
5.0 out of 5 stars
1 review
10 years of experience
W5

About: I have extensive experience caring for animals. At the moment, I live with a twelve-year-old Samoyed, a four-year-old rescue dog, and a rescue cat. Over the years, I have gained hands-on experience in feeding, walking, training, and providing daily care for pets of different ages and temperaments. I am truly passionate about animals and committed to ensuring their wellbeing. I am currently studying at MetFilm School, and I have plenty of time at weekends as well as some half-days during the week. This flexible schedule allows me to fit in regular pet care and dog walking without difficulty. Since I already take care of my own dogs and a cat every day, I am used to planning my routine around animals and making sure they get the attention and exercise they need. When looking after pets in an owner’s home, I follow the owner’s instructions closely to maintain the pet’s usual routine. I ensure they are fed and exercised on time, provide companionship, and keep their living space clean and tidy. I always aim to give the same level of care and love that I give to my own pets.

Sitter Profile Image: Anne L.
Identity Verified
Anne L.
£23
total per visit
5.0 out of 5 stars
18 reviews
6 repeat pet owners
10 years of experience
London, W5

About: I used to volunteer at a dog shelter and so I’m used to taking care of all kinds of dogs. I understand the basic needs and requirements of dogs and I am able to take your dog for multiple walks during the day. I am very flexible with my time and will take care of your dog like it’s my own! I can be accommodating to special needs that your dog may have. I can take care of young dogs as well as old dogs and give them the right exercise that they need at their age. Please get into contact if you’re interested and I’m sure we can work out something that would best suit you and your dog’s needs. I look forward to getting to know you and your dog! We will usually go out for a walk in the morning, afternoon and once in the evening before bedtime. My dog will usually eat twice a day, but I have space to separate so can also accommodate your dog’s feeding schedule. There is a corridor outside the main door so there is no chance of your dog escaping into anything dangerous even if it manages to slip out of the door.

Sitter Profile Image: Kylie T.
Identity Verified
Kylie T.
£13
total per visit
5.0 out of 5 stars
10 reviews
4 repeat pet owners
6 years of experience
London, W5

About: An avid animal lover with years of experience in dog walking, volunteering at dog rescue organisations and pet sitting dogs, cats, tortoise, fish and hamsters (happy to provide references & my cv). The age of the animals ranged from puppies/kittens to the golden oldies. I have looked after disabled animals and those that require medication. I have done month long sits and regular short stays. I am a responsible, reliable individual who will look after and love your animals as if they were my own & your house with care & consideration. I am a financial auditor based in London and my dog is back home with my parents in South Africa and so miss my dog very much so you can be ensured that your dog will be treated as my own with love and care and part of the family. I am also on BorrowMyDoggy, TrustedHouseSitters and Nomador. I work from home on Fridays and I usually have a flexible work from home routine during the week so can fit in with your schedule! I am available evenings and weekends :) I have a fenced in courtyard and my home will be your dogs home - so they are allowed on furniture and have a park nearby for walks.

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The median cost per Visit for pet sitting in Ealing is £13

Pet owners share their Rover experiences - Ealing

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5.0 out of 5 stars

Nadia was such an amazing cat sitter! I got regular updates and my cat absolutely loved being cared for by Nadia. Would recommend 🐱

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Maddie L.
Drop-In Visits
5.0 out of 5 stars

Zsuzsanna took wonderful care of my cat, Tiny Tiger, while I was away. She was kind, reliable and communicative throughout, and I really appreciated the updates and photos she sent. She was also incredibly understanding and flexible when plans changed at the last minute due to a friend helping out. I felt completely reassured knowing Tiny Tiger was in such caring hands, and I definitely want to book her again. Highly recommended! ❤️

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Vanessa Z.
Drop-In Visits
5.0 out of 5 stars

Alex was great. Sent us photos and updates and was prompt and reliable! Will definitely ask her to check in on my cat again.

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James L.
Drop-In Visits
5.0 out of 5 stars

Atena was amazing with my cat, so reassuring on the first day when he was unexpectedly sick because of the heat and I felt really reassured that she was in charge. He was fine and she sent loads of great updates so nothing to worry about. Thanks!

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Joanna S.
Drop-In Visits
5.0 out of 5 stars

Bilqis did a great job looking after Messi while we were away. She made sure he was okay in the hot weather we had and sent regular updates so we knew how he was doing. Thanks Bilqis!

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Carole I.
Drop-In Visits
5.0 out of 5 stars

We booked with Elettra so last minute due to some changes in original friend sitting plans and she was so quick to respond and accept the booking etc She was on time each time and provided lots of communication and photos which we so desperately needed given the last minute nature and first time leaving our kitten! I could tell from the photos that our son loved her and was happy during her visit. Totally put our minds at ease. Highly, highly recommend !!!!!!!!!!!!

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Liz N.
Drop-In Visits
5.0 out of 5 stars

Natali comes to the house four days a week to let the pups out and we could not be happier that we found her! The dogs adore her and she goes above and beyond to make sure they are happy and settled. I love the photos and videos that she sends every day. It gives me such peace of mind knowing they are being looked after like I would care for them. I could not recommend her more! Thank you, Natali, for everything you do for us 💕

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Claudia L.
Drop-In Visits
5.0 out of 5 stars

Uma was fantastic with Leo while I was away! She took great care of him, kept me updated with messages and photos/videos, and gave me complete peace of mind. Leo was happy and relaxed when I got home, and I wouldn't hesitate to book Uma again. Highly recommend!

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Noemi P.
Drop-In Visits
5.0 out of 5 stars

Chiara saved me this past weekend and watched our pups 3 nights in a row. She was calm and affectionate with the dogs. I felt 100% comfortable leaving her with the dogs. I will definitely ask her for help again.

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Katherine R.
Drop-In Visits
5.0 out of 5 stars

Anna did a last minute drop in for my and mine housemate’s dog and she was great with the dogs. The dogs were well looked after and she sent lots of pictures of them. Would book with Anna again!

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Jeanne O.
Drop-In Visits
5.0 out of 5 stars

Samuel is awesome. Great with the cats, thorough and helpful and an overall great guy. Highly recommended! Thanks again

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Jack T.
Drop-In Visits
5.0 out of 5 stars

I can’t recommend Laura enough for cat sitting! She’s incredibly punctual and reliable, and I loved that she sent me updates every hour so I never had to wonder how things were going. She’s so kind and clearly loves animals — Bosbos took to her right away, which says everything. It’s such a relief to leave your pet with someone this caring and responsible. Highly recommend!

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Nourallah A.
Drop-In Visits
5.0 out of 5 stars

What a perfect sitter! Professional, punctual and super caring of our cat and dog who absolutely loved her! Will use again for sure and so should you!

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Chadi M.
Drop-In Visits
5.0 out of 5 stars

Jack was really kind and friendly. He followed the instructions exactly as we told them and he even sent us plenty of videos and pictures which brought us a lot of joy whilst away from Lilly. Lilly was a bit shy at first but she quickly warmed up to Jack quickly forgetting about us. This goes to show that Jack gave her loads of attention and play time during the visits which I personally find to be really important. He was also kind enough to water our plants and left the house very clean. We will definitely be booking with Jack again! Thank you!

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Polya D.
Drop-In Visits
5.0 out of 5 stars

Josh looked after Figgy very well and sent lots of photos and videos. He was quick to respond and very kindly watered some of my plants. Very happy to recommend.

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Kerrie S.
Drop-In Visits
5.0 out of 5 stars

Viktoriia was perfect. She took care of with my car for 15 days. She came on a daily basis and give the meds, food to Uzum (my cat). She regularly updated me with videos and photos. I’ll definetely book her again in the future.

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Deniz G.
Drop-In Visits
5.0 out of 5 stars

I can’t even begin to thank Ingryd for taking all the stress out of leaving your fur baby at home! She popped in every evening to check on our cat, emptied her litter box, gave treats, and even added ice cubes to her water fountain! Ingryd also watered our plants, and brought in parcels that had been left outside. We won’t hesitate to get in contact next time we go on holiday, and we can’t thank you enough! :)

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Minnie A.
Drop-In Visits
5.0 out of 5 stars

Emilia looked after our two cats and popped by for a meet and greet. The cats were happy to have her around and seemed comfortable with her while we were away. I’d be happy to book her again for the next holidays.

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Barbara H.
Drop-In Visits
5.0 out of 5 stars

I had a really good experience with Sally (or Xiangyun). She accomodated a last minute request, was very quick to respond throughout the process and followed all my instructions. Her attention to detail and cleanliness is a rarity. Thank you very much!

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Valentina M.
Drop-In Visits
5.0 out of 5 stars

Lucille and her hubby took excellent care of our kitties while we were away. Was very responsive, caring and flexible. Highly recommend

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Michelle M.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

    It's that easy! All payments are processed via Rover's secured platform

Sitters in Ealing average 2
repeat pet sitting pet owners

FAQs for Drop-In Visits - Ealing

Frequently asked questions about Rover

The average cost for Pet Sitting in Ealing on Rover is £17.25 per Visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 23,500 sitters on Rover for Pet Sitting in Ealing. About 85% of Ealing sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of July 2026, there are 23,500 sitters on Rover offering Pet Sitting across Ealing. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Ealing pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Ealing choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 89% of sitters can help with special care needs
  • 89% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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