Pet Sitting Hillingdon

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 190
pet owners in Hillingdon have booked pet sitting

Hillingdon, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Lucy B.
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Lucy B.
£14
total per visit
5.0 out of 5 stars
9 reviews
5 repeat pet owners
28 years of experience
Uxbridge, UB8

Lucy is great with my puppy Jax, he absolutely loves her!! She is very attentive and makes him feel very comfortable. She plays with him and ensures that he is kept busy and is at ease while she is around. She keeps me updated with what’s going on so I am not worrying! Would highly recommend Lucy!

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Gurinder G.
Sitter Profile Image: Nadia A.
Nadia A.
£13
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
11 years of experience
Ickenham

Nadia is great with Mia. She plays with and give Mia all the love we dreamed a sitter would. She let us know if anything is wrong, takes initiative to help us with the house when she sees something is off. She's gone above and beyond in taking care of Mia, while being also careful with our home. We appreciate her a lot. Booking her again :)

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Anna H.
Sitter Profile Image: Heather F.
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Heather F.
Star Sitter
£10
total per visit
5.0 out of 5 stars
92 reviews
45 repeat pet owners
8 years of experience
Ickenham, UB10

Absolutely perfect for our Pickle. First time using this platform and Heather was brilliant. Safe to say Pickle loves his new friend. Thank you so much for caring for our boy. Xx

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Paige C.
Sitter Profile Image: Amy B.
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Amy B.
£13
total per visit
5.0 out of 5 stars
18 reviews
5 repeat pet owners
Uxbridge, UB10

Amy took care of my cats for a second time, and once again, she did a fantastic job. I especially appreciate how she handled an unexpected toilet accident with great care and professionalism. Highly recommend.

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Jose S.
Sitter Profile Image: Wing Tung K.
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Wing Tung K.
£22
total per visit
5.0 out of 5 stars
3 reviews
3 repeat pet owners
6 years of experience
Mill End, HA4

Wing Tung has been looking after our miniature dachshund for a number of weeks now. She always turns up as agreed and takes lovely care of our dog. Taking him for walks and giving him lots of cuddles and entertainment, leaving him very happy and settled.

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Poppy L.
Sitter Profile Image: Evangeline H.
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Evangeline H.
£17
total per visit
5.0 out of 5 stars
6 reviews
2 repeat pet owners
Ickenham, UB10

Evangeline was the perfect person to take care of our kitten whilst we were away on a short break. She gave us updates during each visit, sending pictures that put smiles on our faces and helped us enjoy our time away. Knowing he was being well taken care of in the comfort of his home gave us peace of mind. 😊

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Lavinia O.
Sitter Profile Image: Greta A.
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Greta A.
£17
total per visit
5.0 out of 5 stars
13 reviews
7 repeat pet owners
10 years of experience
West drayton, UB7

Greta was amazing. She met with us beforehand and chatted for ages. You can tell she knows her stuff and helped us managed Oreo’s quirks. She came over and made sure she was hydrated, used the toilet and was entertained. Greta was very good at giving Oreo time to adjust to a new person. Would definitely recommend.

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Shobi S.
Sitter Profile Image: Birgitt E.
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Birgitt E.
£16
total per visit
5.0 out of 5 stars
7 reviews
1 repeat pet owner
20 years of experience
Uxbridge, UB10

Birgitt took great care of Miu while I was away. She kept me updated with photos after every visit, which gave me peace of mind. She was reliable, caring, and clearly loves animals. I would happily book with her again. Thank you so much! 🤍

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Cagla U.
Sitter Profile Image: Morgan P.
Morgan P.
£17
total per visit
5.0 out of 5 stars
7 reviews
1 repeat pet owner
11 years of experience
Ruislip, HA4

This was my first time using a cat sitter and was a little worried about leaving them in the care of a stranger. However, I shouldn't have worried because Morgan has been wonderful. She sent me photos/videos every day and was so reassuring. I wouldn't hesitate to use her services again.

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Alesia C.
Sitter Profile Image: Sam J.
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Sam J.
£14
total per visit
5.0 out of 5 stars
32 reviews
13 repeat pet owners
10 years of experience
Ruislip, HA4

I was impressed by how quickly Billy became friends with Sam. Sam was reliable, conscientious, sent me regular updates including some awesome photos and videos, and helped me relax on my holidays knowing that Billy was in safe hands.

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Andy P.
Sitter Profile Image: Cheuk Yi C.
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Cheuk Yi C.
£18
total per visit
5.0 out of 5 stars
9 reviews
5 repeat pet owners
4 years of experience
Uxbridge, UB8

I was travelling to the other side of the world and needed a trusted sitter. As this was the first time I’d left my precious fur baby with a stranger, it felt like a big decision—but it turned out to be a great one. I highly recommend Luby. She is calm, patient, and warm, and truly goes above and beyond to make sure both you and your pet feel cared for. The daily pictures and updates did so much to ease my nerves. There were times I had no connection and worried about my cat being lonely or getting hurt outside (I’m definitely an overthinker!), but receiving those updates during my travels reassured me that my cat was safe and happy. There were even a few small issues at home, and knowing Luby was keeping me informed was a godsend. I left a small tip and will absolutely be using her again in the future. Good pet care is priceless—I’m so grateful ☺️.

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Farhiya A.
Sitter Profile Image: tao p.
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tao p.
Star Sitter
£15
total per visit
5.0 out of 5 stars
14 reviews
3 repeat pet owners
10 years of experience
Slough, SL3

Tao has been incredibly reliable and caring. She kept us updated with lots of photos and videos of Kushary while we were away, which gave us great peace of mind. Kushary clearly adores her, and we’re so happy we found her. We will definitely be reaching out to Tao again in the future! 😊

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Marylisa Sara A.
Sitter Profile Image: Yasmin H.
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Yasmin H.
£13
total per visit
5.0 out of 5 stars
2 reviews
1 repeat pet owner
10 years of experience
Uxbridge, UB8

About: I’ve grown up with dogs ever since i was little and still have two dogs now that are very loved and cared for. I love all breads of dogs and am very flexable to work around the owners needs. I am currently studying at brunel university, i only study a few days a week so my days are very flexible and i have a lot of free time to spend with your pets and to give them then love and care they need! I will respect the owners house and privacy when entering their house. I am currently living in a house which has an enclosed garden and is both dog and cat safe. I am also very organised and clean so nothing is ever left lying around!

Sitter Profile Image: Kelli F.
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Kelli F.
£22
total per visit
5.0 out of 5 stars
16 reviews
3 repeat pet owners
26 years of experience
Iver, SL0

Kelli was again brilliant with Fiadh - I felt absolutely safe leaving home knowing Fiadh was in safe hands. Kelli provided daily updates for added reassurance & peace of mind (and lovely daily videos of a playful & cuddly Fiadh to cheer me up while away). A fully-deserved 5 out of 5 stars & will definitely book Kelli again in the future

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Bianca d.
Sitter Profile Image: Bethan C.
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Bethan C.
£12
total per visit
5.0 out of 5 stars
1 review
1 repeat pet owner
9 years of experience
London, UB8

About: I’ve been brought up around animals, from dogs, cats to guinea pigs and rabbits. I used to take my dog when he was a puppy to puppy training! I also helped with family members with the pets aswell. I’m a full time student - athlete who lives in a house with friends, who can meet your pet needs. My love for sport means they will have loads of exercise! I’ll make sure to treat your home with respect and care, making sure to keep it tidy and clean. I will also show the care and love to your pets as if they were my own. I am currently a student - athlete who has a flexible timetable. Because of this it means I can put my full priority and time into looking after your loving pets! I make sure to keep the pets active and give them the attention they need. Keeping them fed and there water fresh! Making sure to make sure they are fully tired from the exercise they will receive. Wagging tails guaranteed!

Sitter Profile Image: Elana-Rose F.
Identity Verified
Elana-Rose F.
£12
total per visit
5.0 out of 5 stars
2 reviews
1 repeat pet owner
10 years of experience
London, UB8

About: I have taken care of dogs since a young age and love them.I have got experience with all different Types of dogs and different breeds as well.I have also had time with younger dogs such as puppies. I am currently at uni but only have a few days of lectures a week and these lectures have big breaks in between so am able to care and look after for your pet with love and attention in that time I have a fenced and an enclosed back garden for your pet to enjoy and feel safe in the environment and I make sure I can see your pets so that I can look after them with the care they deserve in your home as well and make sure they are safe and protected

Sitter Profile Image: Cheryl C.
Identity Verified
Cheryl C.
£22
total per visit
5.0 out of 5 stars
18 reviews
4 repeat pet owners
10 years of experience
London, UB3

Bear is not the easiest cat to look after. Fur balls and his aloofness but Cheryl was excellent in her care and her reports. We and Bear would highly recommend her. Thank you

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Kerstin R.
Sitter Profile Image: Rebecca S.
Identity Verified
Rebecca S.
£20
total per visit
5.0 out of 5 stars
1 review
1 repeat pet owner
20 years of experience
Ruislip, HA4

About: I’ve grown up around dogs my whole life & currently am mum to two dogs - a Shar pei and a chow chow. I am also a cat/dog auntie and have spent many days/nights looking after family and friends animals for them. I’m patient & caring and would go above and beyond for any animals welfare. I’m currently working part time, so have flexibility to look after your pets during my day. My hours are flexible around my daughter’s nursery, at no time would she been attending a job with me. I have two dogs who I walk early in the morning, who would also not attend any caring job I am on. I would not bring your pet to my home as I have my own two dogs and your pets safety is an utmost priority. I would show patience and care and fully respect your instructions for caring for your pet in your home or on a walk.

Sitter Profile Image: Emilia-Melisa B.
Identity Verified
Emilia-Melisa B.
£12
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
13 years of experience
Uxbridge, UB8

About: I have been taking care of dogs since I was 14, and over the years I’ve gained extensive hands-on experience with a wide variety of breeds. Growing up in a family that loved dogs, we always had multiple pups in our home, which taught me how to care for different temperaments, sizes, and needs. From playful puppies to senior dogs, I’ve handled feeding, grooming, exercise, training, and providing lots of love and attention. This lifelong experience has given me a strong understanding of canine behavior, patience with energetic personalities, and the ability to recognize the unique needs of each dog. Whether it’s daily walks, playtime, or simply offering comfort and companionship, I’m dedicated to making sure every dog feels safe, happy, and cared for. I work part-time, which gives me plenty of flexibility to dedicate time and attention to pet care. I can easily fit in daily walks, playtime, feeding, and cuddle sessions around my work schedule. Whether it’s mornings, afternoons, or evenings, I’m able to adjust to meet each dog’s needs and keep them happy and comfortable. Safety and trust are always my top priorities when caring for pets. When dogs are with me, I make sure they have a safe, pet-friendly environment with plenty of love and supervision. Walks are always on-leash, and I pay attention to each dog’s comfort level and energy needs. I treat every dog as if they were my own—giving them a secure, happy, and stress-free experience.

Sitter Profile Image: Marina D.
Identity Verified
Marina D.
£12
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
10 years of experience
hayes, UB3

Marina was very professional and friendly. Hettie was very hsppy with her and she was well cared for. I will definitely be using Marina again.

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Michele M.
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The median cost per Visit for pet sitting in Hillingdon is £13

Pet owners share their Rover experiences - Hillingdon

1 / 1
5.0 out of 5 stars

Isabelle was fantastic with our cats, Leeloo and Matylda! She visited twice daily for feeding and litter duty—and even spent 30 minutes each time playing with them so they wouldn't feel lonely. It’s not easy keeping up with Matylda’s constant litter needs, but Isabelle did a flawless job. Super reliable, trustworthy, and caring. We'll definitely be asking her back next time!

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Georgi S.
Drop-In Visits
5.0 out of 5 stars

Kshoni was fantastic with Iyla! She was incredibly thorough, followed every instruction to the letter, and took wonderful care of her. Iyla took to her right away, which gave me total peace of mind. Highly recommend her to anyone looking for a attentive, reliable pet sitter!

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Rachel B.
Drop-In Visits
5.0 out of 5 stars

Birgitt looked after our cat while we were on holiday, our cat is bit older and needs medicine which Birgitt had no problem giving to her. Birgitt did an excellent job and gave us updates after each visit, we came home to a happy kitty who had clearly been well looked after. Would def book Birgitt again.

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Abigail J.
Drop-In Visits
5.0 out of 5 stars

This was a repeat booking. Stefana was great with our cat and great communication. Highly recommended.

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Dawn D.
Drop-In Visits
5.0 out of 5 stars

We’re so happy to have found Lizzie as our cat sitter ! We met first to go over all the details, and she gave us great advice on where to keep the pets’ documents, transport cage, and more. She sent us daily updates, shared photos, and kept us fully informed. She’s a perfect and trustworthy cat sitter, so much so that one of my cats loved her so much, she followed her home! I highly recommend Lizzie and will definitely be calling her again next time.

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Thibaud A.
Drop-In Visits
5.0 out of 5 stars

Thank you Heather - you never let us down! Jimmy and Clara both happy and healthy and the photos you send everyday really help when we are away - the kids love seeing them. Thank you for putting Clara’s food on the stairs this time when she was anxious about coming downstairs! For those reading the review Heather has looked after our cats for the last couple of years and we would 1000% recommend her to everyone!

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Dominic T.
Drop-In Visits
5.0 out of 5 stars

⭐⭐⭐⭐⭐ Iman was absolutely brilliant, and we couldn’t have asked for a better first experience using Rover and having a cat sitter! From the moment she came for the meet and greet, she was warm, friendly and confident. We immediately felt comfortable with her and completely trusted her in our home and, most importantly, with our cats. While we were away, Iman sent us photos every day, which was so reassuring. She followed all of our feeding instructions exactly, groomed the cats and even administered medication that we had ordered for them while we were away. She is clearly very knowledgeable and genuinely comfortable around cats. We also have cameras in our home, and it was lovely to see just how relaxed and comfortable the cats were with her — they clearly trusted her too! As first-time Rover users, we were a little nervous about leaving our cats and having someone come into our home, but Iman made the whole experience incredibly easy and reassuring. We would 100% recommend her and will definitely be using her again. Thank you, Iman! 🐾❤️

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Sheri-An S.
Drop-In Visits
5.0 out of 5 stars

Miu has been the best cat sitter we have ever had! She took such great care of our cat and sent us detailed daily updates, along with wonderful photos and videos, which we absolutely loved. They really helped us feel connected while we were missing him. Miu was incredibly proactive when it came to keeping our cat entertained and was very creative in coming up with new toys and activities to keep him active and engaged. She also kept his bowls and litter box spotless, and we came home to a wonderfully clean kitchen. We are absolutely delighted with her service and would highly recommend her. We will definitely be using Miu again!

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Mark P.
Drop-In Visits
5.0 out of 5 stars

The second time Amy has looked after our cat Guy and she is great with him. Really prompt in contacting, double checked things and looked after him really well. Thank you!

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Alana C.
Drop-In Visits
5.0 out of 5 stars

Cheuk took great care of my cats while I was away. She spent time playing with them, made sure they were well looked after, and sent me lovely daily updates, which gave me peace of mind while travelling. I could tell they were happy and comfortable when I got back. I’d definitely book Cheuk again and would highly recommend her!

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Jose S.
Drop-In Visits
5.0 out of 5 stars

Kelli was again brilliant with Fiadh - I felt absolutely safe leaving home knowing Fiadh was in safe hands. Kelli provided daily updates for added reassurance & peace of mind (and lovely daily videos of a playful & cuddly Fiadh to cheer me up while away). A fully-deserved 5 out of 5 stars & will definitely book Kelli again in the future

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Bianca d.
Drop-In Visits
5.0 out of 5 stars

Lily was a great help during our trip away and our cats clearly settled very quickly with her. She helped look after our two indoor cats during a week away and shared useful updates as well as pictures to reassure us that both cats were well and taken care of. Lily was flexible, responsive and knew exactly how to help look after our cats. Couldn't have been happier! We definitely recommend her for anyone needing help to look after their cats.

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Niclas W.
Drop-In Visits
5.0 out of 5 stars

Greta was amazing. She met with us beforehand and chatted for ages. You can tell she knows her stuff and helped us managed Oreo’s quirks. She came over and made sure she was hydrated, used the toilet and was entertained. Greta was very good at giving Oreo time to adjust to a new person. Would definitely recommend.

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Shobi S.
Drop-In Visits
5.0 out of 5 stars

We couldn't be happier with the care our two cats received. From the very beginning, Neama was incredibly kind, thoughtful, and polite, and it was clear that she genuinely loves and cares for animals. She followed all of our wishes perfectly and kept us updated throughout with detailed messages and plenty of photos, which gave us complete peace of mind while we were away. It was wonderful to see how happy and well cared for our cats were. Her communication was excellent, and she went above and beyond to make sure everything was taken care of. We returned home to relaxed, content cats, which speaks volumes about the loving care she provided. We would highly recommend her to anyone looking for a reliable, caring, and trustworthy cat sitter. Thank you so much Neama for doing such an incredible job! ❤️☺️

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A K.
Drop-In Visits
5.0 out of 5 stars

Alvin was an amazing cat sitter and I genuinely couldn’t have asked for a better experience. He was very polite, kind, reliable, and clearly cared a lot about my cats. He kept me updated with photos and messages, made sure everything was clean and taken care of, and really gave me peace of mind while I was away. Most importantly, my cats were very comfortable around him, which says a lot because they can usually be a bit cautious with new people. It was obvious they felt safe and relaxed in his care. I would absolutely recommend Alvin to anyone looking for a trustworthy and genuinely lovely pet sitter. Thank you again for taking such good care of them!

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Michael B.
Drop-In Visits
5.0 out of 5 stars

Evangeline was the perfect person to take care of our kitten whilst we were away on a short break. She gave us updates during each visit, sending pictures that put smiles on our faces and helped us enjoy our time away. Knowing he was being well taken care of in the comfort of his home gave us peace of mind. 😊

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Lavinia O.
Drop-In Visits
5.0 out of 5 stars

Lucy is great with my puppy Jax, he absolutely loves her!! She is very attentive and makes him feel very comfortable. She plays with him and ensures that he is kept busy and is at ease while she is around. She keeps me updated with what’s going on so I am not worrying! Would highly recommend Lucy!

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Gurinder G.
Drop-In Visits
5.0 out of 5 stars

Ieva was great! She kept our cats fed, clean and kept us updated during our trip via a whatsapp group. She sent us photos and ultimately, our cats approve of her which is the main thing!

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Alan V.
Drop-In Visits
5.0 out of 5 stars

Alisha is absolutely the best! I cannot thank her enough for the amazing care she took of my Luna and the wonderful daily photos and videos she sent while I was away. I couldn't wish for a better cat sitter! She went above and beyond in looking after Luna and developed such a bond with my cat she I'm sure Luna will miss her. I'll keep my fingers crossed for Alisha to be available when I next need to book a cat sitter for Luna.

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Katerina C.
Drop-In Visits
5.0 out of 5 stars

Ellie always provides daily pics of our sweet cat with all the important info (how much food shes eaten/water) whilst we have been away. Its so reassuring to have her looking after our fluffy child! Would rebook again 100% 🫶🏼

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Catherine F.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

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    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

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Popular requests for pet sitting - Hillingdon

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Sitters in Hillingdon average 3
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FAQs for Drop-In Visits - Hillingdon

Frequently asked questions about Rover

The average cost for Pet Sitting in Hillingdon on Rover is £12.65 per Visit (as of August 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 23,588 sitters on Rover for Pet Sitting in Hillingdon. About 84% of Hillingdon sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of August 2026, there are 23,588 sitters on Rover offering Pet Sitting across Hillingdon. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Hillingdon pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Hillingdon choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 89% of sitters can help with special care needs
  • 90% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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