Dog Sitting Urbana

Book a Urbana dog sitter to watch your dog in your sitter’s home or yours.

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Over 149
pet parents in Urbana have booked dog sitting

Urbana, Find top rated dog sitting

Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.

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Sitter Profile Image: Aratrika G.
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Aratrika G.
from
$25
per visit
5.0 out of 5 stars
• 48 reviews
7 repeat clients
7 years of experience
Champaign, IL, 61821

About: I’ve spent 7+ years caring for friends, families, and neighbors. Animals have always been a big part of my life, and I treat all animals like they’re my own. I’m attentive, patient, and detail-oriented when it comes to their needs, whether it’s a long walk, a belly rub, or just quiet company. Because I work from home every day, your pet will never be left alone for long. I can easily adjust to your pet’s feeding, walking, and playtime schedule, and I’ll always make sure they feel safe and comfortable while you’re away. I have a flexible schedule due to my work-from-home lifestyle. I already take morning walks to start my day, mid-day walks to recharge, and evening walks around 5pm CT - perfect times for furry companions to get exercise and fresh air. During the workday, I can easily accommodate feeding, potty breaks, or playtime, and weekends are even more open for longer walks, drop-ins, or overnight care. Your pet’s comfort and routine will always be my priority. When I’m caring for pets in my home, I create a calm and safe environment with plenty of cozy spots for rest and areas to play. I follow your care instructions closely — from feeding times to exercise routines — and keep your pet’s wellbeing front and center. I will maintain your pet’s normal routine as closely as possible. I make sure they have fresh food, water, and a clean area, and I always send regular photo and message updates so you can relax knowing they’re happy and well cared for.

Sitter Profile Image: Barron T.
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Barron T.
from
$18
per visit
11 years of experience
Urbana, IL, 61801

About: Hi! I’m an 18-year-old student living right here in the area, and I’ve been a proud dog owner for years. Because I’ve taken care of my own dog firsthand, I truly understand how important it is to keep pets safe, happy, and well-exercised. I’m responsible, active, and excited to help look after your furry family members! What I Offer: Reliable Walks: Energetic, engaging walks to help your dog burn off steam and enjoy the neighborhood. Drop-In Visits: Friendly check-ins for feeding, fresh water, playtime, and potty breaks. Safe & Flexible: I have my own reliable transportation and a flexible schedule around my classes, making it easy to fit into your routine. I treat every dog with the exact same care and love I give my own. I can't wait to meet you and your pup! Mondays & Fridays: Fully open and available all day. Tuesdays & Thursdays: Available starting at 11:30 AM onward (class until 11:00 AM). Wednesdays: Available starting at 3:15 PM onward (class until 2:50 PM). Weekends (Saturday & Sunday): Fully open and available for walks and visits! Secure Handling: I am extremely cautious with leashes, doors, and gates to ensure your dog is always safe and secure. Clean & Respectful: I always clean up messes, make sure water bowls are freshly filled, and lock up securely when leaving your home. Open Communication: I provide quick updates and cute photos during every visit so you always know your pet is happy and well-cared for.

Sitter Profile Image: Jaida N.
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Jaida N.
from
$17
per visit
5.0 out of 5 stars
• 4 reviews
7 years of experience
Champaign, IL, 61821

About: I have lived with dogs and cats my whole life since I was born with the dogs ranging in sizes from Chihuahuas to Rottweilers. I have volunteered at 2 different animal shelters since I was 15 years old as well as fostered both cats and dogs. I have experience in training young pets from working with my own over the years I work a flexible part-time schedule, meaning I am only away for a few hours at a time during the week. My schedule is completely open on weekends for boarding. Your pet will get plenty of attention, playtime, and potty breaks! I live in a spacious apartment within a secure, gated community surrounded by walking trails. My home is a quiet, low-stress environment with just me and my roommate. As a professional caregiver for humans, I am highly experienced in following specific routine instructions and will treat your space and your pet with the utmost respect.

Sitter Profile Image: Gaby H.
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Gaby H.
from
$16
per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
15 years of experience
Urbana, IL, 61802

About: I have been pet sitting since I was in middle school. I am now continuing my love of caring for animals through Rover! I am a trustworthy sitter who people call back for their pet sitting needs. I will care for your pet as if they are my own. In the past, I have done everything from babysit a dog for a few hours to staying overnight. *At the moment, I can’t accept overnight care.* In addition to dogs, I also care for cats. I’ve had them all my life. My childhood cats lived to be 21 and 23. So, I have experience caring for senior cats and know just how much patience and compassion they require. As an adult, I have two cats of my own (and two family dogs whom I love). I deeply understand how much fur babies mean to you! In addition to watching pets, I check the mail and water plants. I look forward to hearing from you! I work remotely part of the week, leaving me with a flexible schedule for drop-ins and walks. I am happy to work to arrange a time that works for us both! I am not offering services in my home at the moment. However, when I am in your home, I am respectful of your privacy and personal spaces. I will take care of your pet based on your instructions and what we’ve discussed!

Sitter Profile Image: Mark S.
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Mark S.
from
$30
per visit
5.0 out of 5 stars
• 12 reviews
2 repeat clients
25 years of experience
Urbana, IL, 61802

About: I have over 25 years of experience with dogs of my own, specifically larger dogs, and have also helped take care of many friend’s and family member’s dogs over the years. I love dogs of all sizes and breeds, buts especially big ones, and I also have a knack for walk training and socializing with dogs that may have problems with them. Right now my schedule is pretty open or flexible, with a little notice I can fit into your schedule short term or on a regular basis. I will always give any animal in my care the attention, exercise and love they need and will always talk with all clients ahead of time to make sure their pets are taken care of properly by someone they can trust with their loved ones.

Sitter Profile Image: Grace L.
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Grace L.
from
$15
per visit
5.0 out of 5 stars
• 6 reviews
2 repeat clients
2 years of experience
Champaign, IL, 61822

“We love that we can count on Grace to take such great care of our dog Bucky. She is responsible, reliable, great with communication, and goes above and beyond to make sure Bucky is taken care of before leaving. Thanks again Grace!”

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Tanner J.
Sitter Profile Image: Ryan B.
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Ryan B.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
• 78 reviews
26 repeat clients
20 years of experience
Champaign, IL, 61821

“Ryan was thorough and attentive to detail! He even wished me a happy Mother’s Day and watered my house plants! We were very pleased to get a handful of photos each day and knew our kitties were in great hands. I’ll book Ryan again for sure.”

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Adrienne A.
Sitter Profile Image: Ashley K.
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Ashley K.
from
$15
per visit
5.0 out of 5 stars
• 12 reviews
2 repeat clients
25 years of experience
Urbana, IL, 61802

“Ashley took great care of our cats while we were on vacation. She did drop ins to feed and check on them so they could stay at home while we were away. Thanks, Ashley!”

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April H.
Sitter Profile Image: Virgil C.
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Virgil C.
from
$13
per visit
5 years of experience
Champaign, IL, 61822

About: I grew up with dogs and have house sat my brother's dog on numerous occasions throughout the time I've been in the Champaign area. I have also house sat cats for a friend back in Indiana. I have also house sat my parents' dog on numerous occasions. Walking dogs of various sizes is no trouble for me, and I honestly just love animals in general. I love to play with them, talk to them, and love on them as if they're my own if people let me! As of right now, I have plenty of time to play with your pets! Unless I have prior commitments, I am unlikely to refuse a request. I grew up with dogs, and I've house sat cats before, as I've mentioned. They always had food, water, playtime, and plenty of love and attention as they saw fit. I treat others' pets as if they're my own

Sitter Profile Image: Ascher C.
Verified Enhanced Background Check
Ascher C.
from
$16
per visit
10 years of experience
Champaign, IL, 61820

About: I have been taking care of my own and others dogs since I was around 8 years old. I really enjoy spending time with and caring for pets. I have also shortly volunteered at a few animal shelters in the past. I am a full time student at UIUC and pet care fits into my weekly schedule as my job and passion whenever I can be of service. In my own home I have a safe environment and a large fenced yard. I prioritize safety and happiness for the pet and satisfaction for the owner.

Sitter Profile Image: Debbie H.
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Debbie H.
from
$13
per visit
25 years of experience
Savoy, IL, 61874

About: I’ve had house dogs for most of my adult life. I recently had to put my little guy to sleep after 13 years and I’m looking to fill that void he left! I’m patient and loving. I now have a 6 pound chihuahua that’s 9 and very laid back I’ve just started this business but you won’t find someone more passionate about caring for your dog I work a few part time hours and would be pretty flexible with my schedule. Able to spend quality time with your pet and give the attention I would care for your pet as you do. I have a condo and a great neighborhood for walks. They will be very comfortable and happy with me

Sitter Profile Image: Carli K.
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Carli K.
from
$17
per visit
5.0 out of 5 stars
• 8 reviews
3 repeat clients
5 years of experience
Champaign, IL, 61822

“Carli did another great job with our dogs and cat while we were on a weekend trip! She made sure to give them plenty of time to run and play with every visit, and they love her company. She continues to be our go-to!”

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Joseph C.
Sitter Profile Image: Riley C.
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Riley C.
from
$15
per visit
15 years of experience
Urbana, IL, 61802

About: I’ve taken care of a wide range of dogs since I was little. I’ve worked with high energy dogs as well as senior sleepers. I grew up around livestock dogs so I learned behavior cues and wrangling techniques early on. I’ve become proficient in bathing, nail trims, and ear cleanings, along with giving medications. I have yet to meet a dog that I have not fallen in love with. I currently work full time in the Urbana area and I’m looking to create a new relationship with pets and their owners in the area. I’m available for a morning and midday drop by. I look forward to meeting you and your pets! I thrive on creating a safe and enriching environment for pets in the safety of their own home. I believe pets do best with a routine and supervised activities. I will ensure your pets are behaving well and are happy and healthy while under my care.

Sitter Profile Image: Madeline H.
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Madeline H.
from
$25
per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
12 years of experience
Thomasboro, IL, 61878

“Madeline is an awesome sitter! Our cats loved her immediately, and she handled our wilder, high-energy kitty without missing a beat. (And he really can be A LOT.) She was just as great with our spacey, shy weirdo, too. Communication was fantastic, and we felt completely at ease leaving them in her care. Highly recommend!!”

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Cat C.
Sitter Profile Image: Marissa U.
Verified Enhanced Background Check
Marissa U.
Star Sitter
from
$65
per visit
5.0 out of 5 stars
• 9 reviews
8 repeat clients
11 years of experience
Champaign, IL, 61820

About: Hi! My name is Marissa. I’ve been caring for dogs for 11 years—starting with puppies at age 14. I have experience with all ages, including senior dogs needing extra patience, comfort, and medications. I’m reliable, gentle, and treat every dog like family. Whether it’s playful walks, drop-ins, or overnight stays, your pup will be safe, loved, and well-cared for with me! I also have experience in feeding, handling and caring for bearded dragons. I’m a part-time hairstylist with a flexible schedule! I’m available for overnight care after 4 PM Tuesday–Saturday, and fully open on Sundays and Mondays (my weekend). I can also occasionally fit in midday walks, drop-ins, or medication visits between appointments during the week—just reach out to check! Your pet’s care always comes first. 🐾 Your pet’s safety and comfort are my top priorities. I provide a calm, pet-friendly environment with no other animals in the home—perfect for pets who need one-on-one attention. I understand how much your furry family member means to you, especially after recently losing my own beloved dog. I treat every pet with the same love, patience, and care I gave my own, ensuring they feel safe, secure, and right at home. I also have a pet car seat and stroller holding up to 30lbs to ensure the most comfortably and safety for your fur baby.

Sitter Profile Image: Andrea R.
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Andrea R.
from
$20
per visit
10 years of experience
Urbana, IL, 61802

About: I’ve always had dogs of my own. Currently, I have two older dachshunds both 13 years old and a 7 year old husky mix. A lot of my experience with specialized pet care comes from +3 years from working in animal care in animal shelters, clinics, and boarding facilities. I’m working part-time, however it changes every week so I’ll have to update my schedule weekly. On my days off, I plan to incorporate walks and check in’s into my weekly schedule. If taking care of your pets in your home, I will be very caring and cautious. I will take care if them how I want others to care for my own. I like to make “puzzles” for my dogs with treats to stimulate them.

Sitter Profile Image: Kelsey O.
Verified Enhanced Background Check
Kelsey O.
from
$15
per visit
5.0 out of 5 stars
• 2 reviews
8 years of experience
Savoy, IL, 61874

“Incredible experience for our pets, we will absolutely use Kelsey in the future.”

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Matthew W.
Sitter Profile Image: Claire H.
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Claire H.
from
$35
per visit
5.0 out of 5 stars
• 12 reviews
3 repeat clients
10 years of experience
Champaign, IL, 61821

“Claire did a great job of dropping in on Foggy and taking him for walks.”

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Chris S.
Sitter Profile Image: Aidan C.
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Aidan C.
from
$15
per visit
5.0 out of 5 stars
• 2 reviews
2 years of experience
Rantoul, IL, 61866

“Did an amazing job sent constant photos. And the babies seemed so happy with him around..most definitely will book again”

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Travon B.
Sitter Profile Image: Samantha M.
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Samantha M.
from
$25
per visit
5.0 out of 5 stars
• 2 reviews
10 years of experience
Rantoul, IL, 61866

About: I’ve worked as a veterinary nurse for 10 years and have worked with every size, age and energy level of dog and cat. I’m well versed in walking, bathing, potty training, and mind enrichment exercises, as well as multiple behavioral and medical conditions. I love caring for animals and have 2 cats and a dog, Siberian Husky, who needs a lot of activity and are spoiled daily. I know how to give medication, if needed, and how to deal with emergency situations. I can send pictures and videos daily to keep you updated. Your beloved furry family members will be well taken care of! I am available most days for the summer and can do morning, afternoon, and evening care. You can message me for further questions about scheduling. Let me know your pets daily routine they are used to, so I can stick as closely as possible to it to help them keep as much normalcy to their days as possible.

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The median cost per visit for dog sitting in Urbana is $20

Dog parents share their Rover experiences - Urbana

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5.0 out of 5 stars

Bri was great! My dog is anxious around new people and Bri first met with both of us making the transition smooth. She did exactly what was asked and my dog loves her now!

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Amy B.
Drop-In Visits
5.0 out of 5 stars

Aric was great with our dogs and they are not easy dogs. We have 2 older dogs, both with issues of their own. He was great about giving the medication to each of them. We loved getting the pictures for each visit. Made us feel better knowing they were getting taken care.

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Shelly J.
Drop-In Visits
5.0 out of 5 stars

I thought Theresa was completely outstanding. She really went above and beyond taking care of my two larger dogs, who both need a little extra hand-holding. She even took the time to hand-feed my younger, anxious dog to make sure she was eating and was comfortable. She was also really aware of the fact that my dogs can be territorial around food and made sure the environment was safe and worked for what they each needed. I also thought she did a fantastic job gauging the safety of the environment and paying attention to the weather. We had a heatwave this weekend, and she was really tuned in to the dogs during their outdoor walks and made sure they were safe and comfortable. I loved the photo updates, too. And I don't know if this is just a normal Rover feature, but it was really fun being able to see the routes she took while walking them! Communication was absolutely perfect throughout the whole stay. I also really appreciated the time she took to come to our home beforehand, meet the dogs, and meet us as a family. She asked thoughtful questions and really took the time to understand our dogs and what they needed, which gave me a lot of confidence going into the weekend. My two dogs are very special and very beloved, but they are also high-care, high-anxiety dogs who need a lot of reassurance and attention. Theresa was wonderful with them, and I would absolutely have her care for them again. I highly recommend her!

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Madeleine W.
Drop-In Visits
5.0 out of 5 stars

Another great experience with Olivia! She was super attentive and loving to all four of our fur babies. She was also flexible with us on timing since it was a short notice request due to a family situation. We were incredibly happy to have her as our sitter!

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Joseph C.
Drop-In Visits
5.0 out of 5 stars

Holly did a great job giving my nervous dog some extra TLC. She also communicated very well about each visit.

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Tim D.
Drop-In Visits
5.0 out of 5 stars

She was great with communication and my dogs were very happy. I have an excitable pup and she handled him well.

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Melissa F.
Drop-In Visits
5.0 out of 5 stars

Valerie was amazing with Whiskey! She was very attentive, kind, and kept us updated with lots of pictures and messages which gave us so much peace of mind. We could tell Whiskey was well cared for and loved. We highly recommend Valerie!

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JIllian D.
Drop-In Visits
5.0 out of 5 stars

Katie has been very accommodating and patient as we do some drop-in meetings so that she and SugarBear can get to know each other, as a lead-in into a longer, dog-sitting session. I appreciate Katie being available to work with SugarBear, who is always happy (too happy!) to see her.

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Karin C.
Drop-In Visits
5.0 out of 5 stars

Highly recommend. My first time using Rover and wasn’t sure what to expect. I usually take my two (older but active) dogs with me on trips, but couldn’t this time. Sarah bonded with the dogs quickly, and then went beyond my expectations in check-ins, providing not just basic care, but giving meds, playing with them, and giving me the reassurance I needed.

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Mike M.
Drop-In Visits
5.0 out of 5 stars

Macy was great with our 3 dogs! Patient and kind with our stubborn/timid big baby and gave lots of love and attention to all. We appreciate the updates, notes, and pics. Great pet sitter!

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Tina R.
Drop-In Visits
5.0 out of 5 stars

My pups and I all love Heather! As a former Rover sitter myself, I have high standards and Heather met all of them! She communicates well and leaves a detailed note/pictures. I will definitely be using Heather again whenever I can!

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Adele A.
Drop-In Visits
5.0 out of 5 stars

Went above and beyond! Even took our dog for a walk for a late night check in, which I was not expecting! Will definitely be booking again!

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Daniela Z.
Drop-In Visits
5.0 out of 5 stars

Breonna was amazing with our dogs and cat. They’re not comfortable with most people, but they loved her and even our cat who never talks to anyone came out to say Hi to her. She cared for them during our 8 day trip out of the country. We felt at peace the entire time, and we couldn’t have asked for anyone better to care for our babies. We definitely will use her services again and highly recommend her to anyone needing care and love for their babies.

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Eliane N.
Drop-In Visits
5.0 out of 5 stars

Rachel did a great job with our pups. So grateful we can trust her to follow our instructions to a T and take wonderful care of them during drop-ins.

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Alex B.
Drop-In Visits
5.0 out of 5 stars

This is the second time Faith has looked after my dog. Our interpersonal interaction was cordial. She sent pics of my dog, and he seemed like a pretty inferior guard dog based on how it seemed he interacted with her. My dog seemed happy when I got home. In other words, I'd request Faith's services again.

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Joshua B.
Drop-In Visits
5.0 out of 5 stars

Sarah is always so great with our dogs. She’s communicative and trustworthy, we always try to book with her if we can get her!

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Tina R.
Drop-In Visits
5.0 out of 5 stars

Tanya is reliable and everything went great! I felt like my pets were in good hands and I didn't have to worry about them! This was my second time booking Tanya, highly recommend, 10 out of 10!

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Siv S.
Drop-In Visits
5.0 out of 5 stars

Danica was so good with our senior dog! She is loving and gentle and sent us regular updates with photos and information. When we needed to add a day on at the last minute due to travel delays, she was flexible and happy to help. I strongly recommend Danica for your pet’s care.

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Heather P.
Drop-In Visits
5.0 out of 5 stars

Very reliable and always left updates on how my pets were doing with each check in. Will be booking again in the future!

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Bekah M.
Drop-In Visits
5.0 out of 5 stars

Kenzie was extremely personable and helpful, as well as flexible. She updated me on everything with great detail which was very reassuring to me as I had just adopted my dog. 10/10 I greatly recommend her!

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Becca M.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party background check and show verified reviews from other pet parents, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay through Rover’s secured platform—no cash or checks required.

  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book dog sitting

  1. 1. Search

    Browse profiles of sitters near you who offer dog sitting.
  2. 2. Meet In Person

    Schedule a free in-person Meet & Greet to find the perfect fit.
  3. 3. Book & Pay

    It's that easy! All payments are processed through Rover's secured platform.

Popular requests for dog sitting - Urbana

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Sitters in Urbana average 7
repeat dog sitting clients

FAQs for Dog Sitting - Urbana

Frequently asked questions about Rover

The average cost of Dog Sitting in Urbana is $21 per visit as of October 2026. Most bookings cost between $13 and $32 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of October 2026, there are 328 sitters on Rover offering Dog Sitting across Urbana. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Urbana choose to hand over a spare key or digital fob in person, while others arrange a lockbox or unique access code. Don't forget to discuss key returns as well!

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to 25,000 in eligible veterinary care. For more details, visit .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the , which provides up to 25,000 in eligible veterinary care reimbursement.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first .

While Rover doesn’t offer traditional subscription services, some sitters offer recurring bookings for services like home visits and dog walking. Recurring services come with their own perks, such as flexibility to modify services (up to five weeks in advance), automatic billing, Rover Card updates, and same-day cancellations.

To find sitters in Urbana with recurring or weekly availability, select "Repeat Weekly" and which days you’d like them to care for your pet.

Yes, you can find sitters who have experience with handling special pet needs in Urbana. On Rover:

  • 90% of sitters can help with special care needs
  • 94% can help with giving oral medications or injections
  • 92% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

sitters on Rover set their own , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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