Pet Sitting Reading

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Over 357
pet owners in Reading have booked pet sitting

Reading, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Chloe E.
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Chloe E.
Star Sitter
£12
total per visit
5.0 out of 5 stars
32 reviews
10 repeat pet owners
5 years of experience
Reading, RG30

Was very happy to use Chloe again. Knowing that Pickle is being looked after well means that we don't need to worry when away, and we came back to a happy cat!

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Corinne B.
Sitter Profile Image: Aimee B.
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Aimee B.
£13
total per visit
5.0 out of 5 stars
10 reviews
2 repeat pet owners
6 years of experience
Reading, RG1

About: I am loving and caring and do anything for either a dog or a cat. I have trained puppies and am great with dogs off leads. I work long 12 hour shifts for 4 days but then off for a week! I have plenty of time to do long visits or walks. As I work long hours I do not have a pet of my own as it wouldn't be fair to leave them when on shifts I have a dog bed and they are more than welcome to sit on our sofa. I have plenty of toys but they are welcome to bring theirs for comfort. I have treats as well to hand.

Sitter Profile Image: Marine A.
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Marine A.
£9
total per visit
10 years of experience
Reading, RG1

About: I’ve been taking care of my pug for 10 years alone and trained her without any skills. I love dogs and am always happy to cuddle, walk and play with them! Rosie gets an hour walk every morning after breakfast, we usually go along the Thames or the canal or parks, we make sure to change every now and then so she keeps enjoying her walks and being stimulated. Some days we take it slow and smell everything! It depends which mood she’s in I work from home and walk my dog every morning before work for an hour and go for another walk in the evening before her dinner. I do not have a garden which means that your dog will be walked at least twice a day to go potty! My flat is secure and your dog will never be alone.

Sitter Profile Image: Giz B.
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Giz B.
£9
total per visit
5.0 out of 5 stars
22 reviews
9 repeat pet owners
6 years of experience
Reading, RG1

About: With years of experience caring for dogs, I’m skilled at providing personalized care that suits each dog’s unique needs. Whether it’s keeping up with an energetic pup or offering extra comfort to a more relaxed dog, I know how to create a safe and happy environment. I’m experienced in managing different temperaments and providing both playtime and downtime. You can trust that your dog will feel loved and well-cared for while you’re away. I offer very flexible scheduling to accommodate your needs - whether it’s a one time sitting or recurring. I work from home almost every day and have availability most weekends. Your dog’s safety and wellbeing is my top priority. I’m fully committed to following any special instructions or routines you have, ensuring consistency in their care. With a focus on trust and transparency, I can update you with photos and messages so you always feel confident your dog is in safe hands.

Sitter Profile Image: Marcus B.
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Marcus B.
£10
total per visit
11 years of experience
Reading, RG1

About: I have looked after dogs for over half my life and most recently lived with a dog in my central Reading home for over 2 years. Dogs deserve nothing but the best care and attention and when it comes to pet-care, I like to think any dog should consider my home as an extension of your home. My absolute favourite sign of a well looked after dog is the post-walk nap - I treat it as a badge of honour for a successfully cared for pup! I am currently only looking to look after dogs Friday - Monday, as work and other commitments during the week mean that I would not feel like I am the best possible care and attention that they deserve. I typically like to give 3 walks per day, including a visit to the park, but I am happy to follow your current routine! I have a quiet and spacious ground floor flat, with no same floor neighbours, meaning limited unknown noises and foot traffic that could unsettle your dog. There is a nearby river and lots of parks a short walk away to go explore, so I like to mix up routes depending on the weather and time of year.

Sitter Profile Image: Zhongqi A.
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Zhongqi A.
£15
total per visit
5.0 out of 5 stars
7 reviews
1 repeat pet owner
2 years of experience
Reading, RG30

About: I grew up with family dogs and, for the past two years, have been raising and training my own Shiba Inu. Through this experience, I have developed a strong understanding of dog behaviour, positive reinforcement training, establishing routines, and providing consistent care. Owning a Shiba Inu has also taught me the importance of patience, clear communication, and adapting to each dog’s unique personality. Pet care fits naturally into my weekly routine. I work from home every Friday and am also available on some Tuesdays and Thursdays, which gives me plenty of flexibility to provide attentive care throughout the day. My workload is generally manageable, so I can spend quality time with your dog, including playtime, companionship, and regular walks during breaks. I’m also available most weekends, allowing me to dedicate even more time to your pet’s care and ensure they receive plenty of attention, exercise, and affection while you’re away. Whether caring for pets in my home or in their owner’s home, I aim to keep their routine as consistent and stress-free as possible. I take the time to learn about each pet’s individual needs, including feeding schedules, exercise requirements, favourite activities, and any special instructions. I have a friendly Shiba Inu who loves meeting and playing with other dogs. For social dogs, this can provide an excellent opportunity for companionship and playtime throughout the day. Of course, I always introduce dogs carefully and make sure they are comfortable with one another. I provide plenty of attention, exercise, walks, and enrichment, while also ensuring pets have a safe and comfortable space to relax. I understand how important it is for owners to feel confident while they’re away, so I’m happy to provide regular updates and photos. My goal is for every pet to feel happy, secure, and part of the family while in my care.

Sitter Profile Image: Viktoriia D.
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Viktoriia D.
£13
total per visit
5.0 out of 5 stars
3 reviews
4 years of experience
Reading, RG1

About: I have 4+ years of experience raising two of my own dogs from puppyhood (a large breed and a French Bulldog), as well as pet-sitting small dogs for my friends. I am completely comfortable with dogs of all sizes, shapes, and temperaments, always keeping them active, happy, and safe. I bring a calm, highly attentive, and reliable energy to dog sitting, and I am strict about following your exact walking and feeding routines. Please note that I am currently improving my English, so I might make mistakes in my speech or messages, but I believe the language of love for animals is universal, and I’m excellent at understanding their needs. I will care for your pup as my own and look forward to meeting you! Since I am currently not working, my schedule is completely open and flexible. This means I have no time constraints and am fully available to care for your dogs or cats any day of the week, at any time—including early mornings, weekends, and holidays. Because I don’t have to rush off to a job, your furry friend will receive my full, undivided attention, whether they need active daytime walks, regular feeding, or just some comforting companionship. I am easily able to adapt to your exact routine and be there for your pet whenever they need me. Trust and safety are my top priorities when caring for your pets. I strictly follow all your rules regarding food, treats, and leash instructions to maintain a safe and familiar environment for them. During walks, I am always alert, keeping a close eye on the surroundings and ensuring dogs are securely on their leash at all times. Since I don't have other pets or major distractions, your furry family member will be in a calm, stress-free, and fully supervised environment where their health and well-being come first.

Sitter Profile Image: Laura P.
Identity Verified
Laura P.
£17
total per visit
4.9 out of 5 stars
18 reviews
6 repeat pet owners
20 years of experience
Reading, RG1

About: Having grown up in Italy with dogs as part of the family—thanks to a large garden and an animal-loving home—I’ve always had a natural bond with them. Rover has given me the perfect way to continue enjoying their company, and because I work from home most of the time, I’m able to give dogs plenty of attention, care, and companionship throughout the day. I’d be delighted to look after your dog, so please don’t hesitate to get in touch! I work from home most of the time, so I'm quite flexible. Sometimes I need to travel for work or attend appointments out, but I'm happy to discuss your needs and find a way to make it work! My partner and I live in a second floor flat, no balcony. No other animals in the house. No children. My flat has carpet in most areas, so I can only take house trained dogs.

Sitter Profile Image: Louise P.
Identity Verified
Louise P.
£14
total per visit
4.7 out of 5 stars
7 reviews
5 years of experience
Reading, RG4

About: I recently returned to the UK from the United States and grew up in Denmark, where I was surrounded by animals from an early age. I was also an avid horse rider, which gave me valuable experience caring for and understanding animals of all sizes. I have worked as a full-time professional pet-sitter in the US and have rescued and rehabilitated cats, helping them regain their confidence and health through patient, compassionate care. As a parent who has raised three children, I’m responsible, dependable, and attentive to individual needs. As a pet owner myself, I understand how important it is to trust that your beloved pets are safe, happy, and well cared for while you’re away. I love walking in nature and enjoy getting to know the unique personality of every pet I care for. Whether it’s an energetic dog who loves long walks or a shy cat who needs a calm, gentle approach, I adapt my care to suit each animal’s individual needs. I treat every pet as if they were my own, providing plenty of love, exercise, companionship, and personalized care. My goal is to give both you and your pets peace of mind, knowing they’re in caring, capable hands. I have experience working with pets of all ages and have worked with senior pets needing extra care and attention. I’m currently available during the day time hours and I will accommodate your pet’s schedule. My hours are flexible in the day time hours. I will follow your instructions for pet sitting closely and make sure your pet feels very comfortable in my company. I will always be attentive and get a sense of what your pet needs to make sure all their needs are met at any given time.

Sitter Profile Image: saskia k.
Identity Verified
saskia k.
Star Sitter
£23
total per visit
5.0 out of 5 stars
25 reviews
14 repeat pet owners
3 years of experience
Reading, RG30

Saskia was great, really responsive to a last minute request. Popped in to see Luna, played with her and gave her dinner. Will definitely be booking with Saskia again

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Gemma C.
Sitter Profile Image: Katie T.
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Katie T.
£14
total per visit
5.0 out of 5 stars
11 reviews
4 years of experience
Reading, RG30

Vinny had a lovely time with Katie. She took great care of him and sent a bunch of lovely photos and videos as well. I will definitely be asking her to have Vinny again in the future!

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Martin C.
Sitter Profile Image: Eleanor P.
Identity Verified
Eleanor P.
£17
total per visit
8 years of experience
Reading, RG4

About: I’ve grown up with dogs and have had a dog in my life for as long as I can remember. I’ve also regularly looked after dogs for friends and family, including a variety of different breeds, sizes and personalities. Since moving out of my family home, I really miss having a dog around! I work from home, which means I can give your dog plenty of company, attention and affection throughout the day. I’m confident and comfortable around dogs and would treat yours just as I would my own, with lots of care, walks, playtime and cuddles. I work from home most of the week, so I’m around throughout the day to give your dog plenty of company, attention, walks and playtime. I occasionally work from the office on a Tuesday, but otherwise I’m home and can be flexible around your dog’s usual routine and needs. I have a secure, fully enclosed garden where dogs can safely enjoy time outside. I’m happy to follow each owner’s individual instructions around feeding, walks, sleeping arrangements and house rules, so your dog can keep to the routine they’re used to and feel settled and comfortable while staying with me.

Sitter Profile Image: Charles H.
Charles H.
£13
total per visit
5.0 out of 5 stars
4 reviews
4 repeat pet owners
4 years of experience
Reading , RG1

Thanks for looking long after Ellie again, its great to see her being looked after so well looked after when I have to go away!

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Rachel C.
Sitter Profile Image: Tatiana V.
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Tatiana V.
Star Sitter
£17
total per visit
5.0 out of 5 stars
56 reviews
20 repeat pet owners
20 years of experience
Reading, RG30

Tatiana came over for a meet and greet prior to our booking which was really helpful. She sent lots of photos and updates on Dante over the weekend which helped us relax knowing he was being well taken care of.

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Beth M.
Sitter Profile Image: Ching Man C.
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Ching Man C.
Star Sitter
£16
total per visit
5.0 out of 5 stars
28 reviews
7 repeat pet owners
10 years of experience
Reading, RG1

Ching is an absolutely wonderful cat sitter! She’s reliable, kind, and clearly loves animals. My cat warmed up to her right away. I appreciated her regular updates and photos, which gave me total peace of mind while I was away. I came home to a happy, well-cared-for cat and a spotless space. I can’t recommend Ching enough!

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William O.
Sitter Profile Image: Georgia P.
Identity Verified
Georgia P.
£17
total per visit
5.0 out of 5 stars
2 reviews
10 years of experience
Reading, RG1

About: DBS Checked Insured First Aid Qualified Free Meet and Greet Included :) As well as having had doggy daycare volunteer experience for a few months which taught me so much, I had a family dog for over 18 years who I adored! I have looked after him, and have had a few dog sitting and dog walking experiences since. I have always been comfortable around animals and they love me back. Additionally, I am currently studying Canine Behaviour, Welfare and Care. I am totally flexible on weekdays so let me know whenever your dog needs a walk, or if there is a regular walking slot your dog would need! I care for every pet as if they were my own. I make sure they have plenty of exercise, fresh water, attention, and a safe environment at all times. I follow each pet owner’s instructions carefully regarding feed schedules, walks, medication, and any special requirements. I understand that every dog has their own personality and needs, so I tailor my care to help them feel comfortable, happy, and secure.

Sitter Profile Image: Yevheniia H.
Identity Verified
Yevheniia H.
£12
total per visit
5.0 out of 5 stars
22 reviews
10 repeat pet owners
18 years of experience
Reading, RG1

About: Dogs were with me since my birth. It's a totem animal of our family. I've started my pet care experience when I was 10. I walked and looked after our English Spaniel Tim. Later our family got yorkies. Currently I have a beautiful girl Mima and provide the best service (walks, food, treats, vet visits) to her I’m a freelance Social Media Manager, so I’m normally based at home. I have a flexible work schedule most days, that's why I can get out for a walk and a play pretty regularly. I have a flat on the 5th floor without balcony. The house has CCTV. The flat is fully secure and I’m right by Forbury Gardens park for walks.

Sitter Profile Image: Ed H.
Identity Verified
Ed H.
£17
total per visit
5.0 out of 5 stars
8 reviews
4 repeat pet owners
2 years of experience
Reading, RG1

Ed did an amazing job of caring for my family cat, I would thoroughly recommend and will definitely book Ed again in the future.

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Paul C.
Sitter Profile Image: Chaiwat V.
Identity Verified
Chaiwat V.
£10
total per visit
5.0 out of 5 stars
3 reviews
2 years of experience
Reading, RG1

About: I always had a soft spot a soft spot for pets. Used to sit for a few lovely cats and I'd always try to learn their behaviour and personalities to earn their trust before pushing myself into their space. I would always constantly have them in the back of my mind throughout the day and tend to their needs. I work 5 days a week but always home before 5pm everyday. Unfortunately, I won't be available during the day but I never have anything on during the evening from 5pm onwards. I live in a 1 bed flat without a garden. Indoor cats won't find this an issue. There are no loud noises during the day aside from the occasional faint footsteps from residents upstairs.

Sitter Profile Image: Deirdre R.
Identity Verified
Deirdre R.
£13
total per visit
14 years of experience
Reading, RG1

About: I've been an animal lover ever since I can remember. Growing up on a farm, I've owned a golden retriever and several cats and horses. I have been pet sitting since I was 11 for family and friends and since arriving to London, I was really missing it. Since I am unable to mind a dog full time with my job, I mind other people's dogs in my spare time. I work Monday to Friday from 6.30am to 6pm, my weekends are free and I can both house sit and bring dogs for walks in that time. I am also able to do overnight house-sitting duties midweek in the London/Reading area When caring for pets in your home, I always make it a priority to follow their usual routine as closely as possible—whether that’s feeding times, walk schedules, playtime, or quiet time. I want your pet to feel relaxed and secure while you're away, so I take the time to get to know their personality and preferences. When dog walking near my home, I have access to a great dog park for pups who enjoy a bit of extra play and social time (with your permission, of course). I treat every pet with the same love and attention I’d give my own, making sure they feel safe, happy, and cared for.

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The median cost per Visit for pet sitting in Reading is £14

Pet owners share their Rover experiences - Reading

1 / 1
5.0 out of 5 stars

Grace was excellent! She checked in and out for every visit, took pictures and was communicative. I couldn’t have asked for someone better. Our boys seemed very happy when we got back, which is all I want 🥰

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Abbie S.
Drop-In Visits
5.0 out of 5 stars

Chloe was quick to reply and very friendly. We had regular updates and zero issues while we were away. Our cat (who can be a bit shy with new people) really liked her!

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Lydia S.
Drop-In Visits
5.0 out of 5 stars

Becca had a wonderful approach to my very anxious Zosia. Zosia was very well looked after, stayed calm and happy throughout our absence. Becca’s communication was outstanding with daily updates and photos. I could relax on holiday knowing that Zosia is in Becca’s care. I cannot recommend Becca enough!

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Wiola C.
Drop-In Visits
5.0 out of 5 stars

Vinny had a lovely time with Katie. She took great care of him and sent a bunch of lovely photos and videos as well. I will definitely be asking her to have Vinny again in the future!

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Martin C.
Drop-In Visits
5.0 out of 5 stars

Saskia was great, really responsive to a last minute request. Popped in to see Luna, played with her and gave her dinner. Will definitely be booking with Saskia again

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Gemma C.
Drop-In Visits
5.0 out of 5 stars

Thank you Ming - Fulu was a very happy girl when I came home. The updates were great and you clearly really care about what you do. Would definitely ask Ming to return.

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Eve G.
Drop-In Visits
5.0 out of 5 stars

Patricia is incredible, she's very communicative and will ask if it's okay to delay the visit and keep you updated on each visit, along with a photo of each of the cats :)

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Irene L.
Drop-In Visits
5.0 out of 5 stars

Bibian was extremely helpful during a busy period for us - quick to respond and communicative, we were reassured that our cat Benny was well looked after!

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Poulami B.
Drop-In Visits
5.0 out of 5 stars

Couldn’t have asked for more. Wing updated us every day. Was kind to our tricky cat. Dealt with whatever came up.

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Astrid A.
Drop-In Visits
5.0 out of 5 stars

Oscar is 100% reliable, a great help when you need to leave a pet at home, having the peace of mind that they are being looked after, Dennis very happy.🐶

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Tom B.
Drop-In Visits
5.0 out of 5 stars

Rachel looked after my two cats for two weeks while I was away on holiday, and I couldn't have asked for better care. From the start, she was friendly, reliable, and professional. She kept everything clean and tidy, and it was clear she genuinely cared about my cats' wellbeing. When I came home, both cats were relaxed, happy, and very well looked after. Rachel went above and beyond, and I really appreciated the extra care and attention she gave them. It gave me complete peace of mind knowing they were in such good hands. I would highly recommend Rachel to anyone looking for a trustworthy, caring, and dependable pet sitter. Thank you so much for taking such wonderful care of Lola and Mia!

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Sandra R.
Drop-In Visits
5.0 out of 5 stars

Excellent as always! Veena Visited Jet twice while I was out for a concert in the evening. Took good care of him, dropped in to feed him, take him out for a widdle, and gave him some great company. Thanks again!

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Ty Q.
Drop-In Visits
5.0 out of 5 stars

Amazing! Katie was so great with communication and sent the cutest photos! Thank you so much Katie! You are fantastic and highly recommended!

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Sam K.
Drop-In Visits
5.0 out of 5 stars

I highly recommend Rebecca. She was incredibly kind, reliable, and easy to reach. She sent us daily photos and kept us updated on how our cats were doing, which gave us great peace of mind. One of our cats wasn't feeling well, and she kept us informed and updated on the situation. We felt completely confident that our cats were in caring and capable hands, and we would gladly book her again.

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Lucía G.
Drop-In Visits
5.0 out of 5 stars

We needed a cat sitter for our two ginger cats & found Niz's profile. It turned out to be super convenient all round as she is just a few minutes from us. She visited before we travelled, to get to know Milo & Cookie. Cookie was instantly smitten, Milo a little more cautious, but that's just his nature. Niz took wonderful care of our kitties - visiting twice a day. She sent us daily photos & videos & gave us little updates about how they were doing - how much they ate, litter tray habits, etc. She fed them, topped up their fountains, scooped the litter trays & made a big fuss of them. She even earned Milo's trust - not an easy task as he is naturally more nervous & wary of humans he doesn't know. Overall, Niz did a fantastic job, gave us huge peace of mind & we wouldn't hesitate to use her services again - highly recommended!

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Tenille P.
Drop-In Visits
5.0 out of 5 stars

Aijia was great at dropping in on my dog whilst I was out for a few hours! Her communication was superb and sent lots of photos, and even got him to drink plenty of water which is always a challenge. I wouldn't hesitate to use her again

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Charlotte B.
Drop-In Visits
5.0 out of 5 stars

Lia was fantastic looking after my cat while we were away. I felt so reassured that he was being so well looked after. I got lots of photo and video updates which was fantastic! He was very happy when we returned.

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Oli D.
Drop-In Visits
5.0 out of 5 stars

Aimee was amazing with our 2 cats whilst we were away. She sent regular updates and spent quality time with them, making sure they were ok and engaging with them.

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David C.
Drop-In Visits
5.0 out of 5 stars

Ivory is a lovely cat sitter - she's kept my cats happy and made an effort to keep with their routines. She's also kept me up to date and proved to be highly reliable and I never found myself worried. Thank you for taking such good care of Hazel and Brazil who loved spending time with you!

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Tan W.
Drop-In Visits
5.0 out of 5 stars

We couldn’t be happier with the care Chloe provided for our cat. This is our first time getting someone to look for cat but Chloe reassured that our cat will be fine. She gave us updates through the app which really put our minds at ease. Cooper seemed so relaxed and happy when we got home, which is the best sign of all! From the meet and greet to the actual sitting, we knew that Chloe clearly has a natural bond with cats. We’ll definitely be booking again!

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Wilson R.
Drop-In Visits
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Popular requests for pet sitting - Reading

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Sitters in Reading average 3
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FAQs for Drop-In Visits - Reading

Frequently asked questions about Rover

The average cost for Pet Sitting in Reading on Rover is £17.25 per Visit (as of September 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 15,273 sitters on Rover for Pet Sitting in Reading. About 84% of Reading sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of September 2026, there are 15,273 sitters on Rover offering Pet Sitting across Reading. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Reading pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Reading choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 88% of sitters can help with special care needs
  • 92% can help with giving oral medications or injections
  • 96% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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