Pet Sitting Basingstoke

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 85
pet owners in Basingstoke have booked pet sitting

Basingstoke, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Shelley T.
Identity Verified
Shelley T.
Star Sitter
£23
total per visit
5.0 out of 5 stars
11 reviews
2 repeat pet owners
35 years of experience
Basingstoke, RG24

About: I live in Basingstoke with my family and have been in the UK since 2003, having grown up in South Africa. Animals have always been a huge part of my life, and I can’t imagine a home without pets in it. I share my home with one awesome little Jack Russell who is truly the centre of my heart and my family’s world. Growing up with pets has taught me how important they are as family members, not “just animals,” and I understand the love, patience, and care they deserve. I’m fortunate to work from home, which means I’m always around for my children and our fur baby. This also allows me to offer reliable, attentive care for other people’s precious companions. I have the time, availability, and genuine passion to help give pets the care, comfort, and attention they need while their owners are away. I work flexible hours from home and do the daily school run, but outside of that I’m available for pop-in visits, walks, daycare (at my home or yours), and overnight boarding — both during the week and at weekends. Pets in my care are treated as part of the family and looked after in a calm, safe, and loving environment. I live in a family home with children who are kind, gentle, and used to being around animals, as well as our friendly 1-year-old Jack Russell, who is well socialised and loves having company. All interactions are always supervised to ensure everyone feels comfortable and safe. In my home, pets are never left alone for long periods and their routines are kept as close as possible to what they’re used to, including feeding times, walks, play, and rest. My home is clean, secure, and pet-safe, with plenty of space for relaxation and play. I carefully consider each booking to ensure it’s a good fit for a home environment and introduce pets slowly and thoughtfully. When caring for pets in an owner’s home, I’m respectful, reliable, and follow all instructions closely to maintain consistency and trust. I understand how important it is to feel confident leaving your pet with someone else, so I treat every animal as if they were my own and provide regular updates and photos for peace of mind.

Sitter Profile Image: Ella E.
Identity Verified
Ella E.
Star Sitter
£15
total per visit
5.0 out of 5 stars
78 reviews
32 repeat pet owners
10 years of experience
Basingstoke, RG23

Ella is lovely! She was able to help out with a bit of a last minute booking. She came to the house for a meet and greet with the cats. She left great check in feedback with lots of pictures. Would highly recommend and will definitely book again! Thank you Ella!

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Laura M.
Sitter Profile Image: Libbie H.
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Libbie H.
£12
total per visit
5 years of experience
Basingstoke, RG22

About: I'm a dog groomer and I have helped look after family dogs all my life. I have had my own personal dog for five years. I'm great with all tempers of dogs I'm starting my own business as a dog groomer though things are slow so wanted to start walking and sitting dogs. My business is my priority but if I have no clients I can walk dogs and dog sit. I will work with you to keep you dog safe and their routines kept. I'll keep dogs that need to be on lead on a lead.

Sitter Profile Image: Katie R.
Identity Verified
Katie R.
£12
total per visit
10 years of experience
Basingstoke, RG23

About: I have been looking after families pets since I was young and have grown up with dogs of all sizes. I currently look after my sisters labradoodle puppy and my nans bocker (beagle cross cocker spaniel). I have also had and looked after ferrets before so have experience with other animals. I’m currently working part time, mainly evenings at the weekends so will have plenty of time to care for your beautiful pets! I am also quite flexible so please don’t be afraid to ask for anything you may need! I am afraid I am unable to do pet boarding but I love to make sure pets feel comfortable with me coming into their home. Ensuring they have interaction and play when they want it but also giving them space when they just want to chill is so important!

Sitter Profile Image: Chelsea Louise G.
Identity Verified
Chelsea Louise G.
Star Sitter
£14
total per visit
5.0 out of 5 stars
13 reviews
4 repeat pet owners
10 years of experience
Basingstoke, RG22

Absolutely brilliant!

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Tom A.
Sitter Profile Image: Keeleigh C.
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Keeleigh C.
£12
total per visit
5.0 out of 5 stars
2 reviews
1 repeat pet owner
26 years of experience
Basingstoke, RG24

Very happy having keeleigh as our kitty and piggy sitter. Helped us out last minute and went the extra mile too so we returned to a clean home!!!

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Hayley T.
Sitter Profile Image: Anna S.
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Anna S.
£19
total per visit
5.0 out of 5 stars
9 reviews
10 years of experience
Basingstoke, RG21

About: I’ve always had a deep love for animals, especially dogs and cats, and over the years I’ve built a strong foundation of hands-on experience and knowledge in animal care. I hold a Level 3 Extended Diploma in Animal Management and I’m also a dog handler in the military reserves, which has given me a high level of discipline, responsibility, and confidence working with dogs of all temperaments. I have my own German Shepherd, so I naturally have a soft spot for larger, high-energy breeds and understand the level of exercise, structure, and stimulation they need. I’m very passionate about animal welfare and always provide a safe, enriching, and positive experience for every pet in my care. Alongside this, I have a strong understanding of dog behaviour and experience in training dogs to a high standard. I aim to reinforce good habits on every walk, from lead manners to calm social interactions - helping make life easier and more enjoyable for both dogs and their owners. As well as furry companions, I’m also experienced in exotic pet care. I have 8 reptiles of my own, so I’m very confident handling and caring for a variety of species, making me a great option for multi-pet households. I am a full-time dog walker/pet sitter so have all the time in the world for your fluffy friends! I do however attend one weekend a month for my military dog handler role but I'm sure I'll be able to fit you in around that! I offer in-home pet care through house sitting, so your pets can stay happy and relaxed in the comfort of their own space. I really value creating a calm, safe environment and I treat your home with the same care and respect as I would my own. I naturally like to keep things clean and organised, so helping out with household tasks is never a problem. I always like to go the extra mile, I always aim to go the extra mile, so you can return to a home that feels just as clean - if not cleaner than you left it, with your pets happy, settled, and well cared for.

Sitter Profile Image: Tara D.
Identity Verified
Tara D.
£17
total per visit
5.0 out of 5 stars
11 reviews
5 repeat pet owners
15 years of experience
Chineham, RG24

About: I grew up with a big, silly Irish Red Setter who was truly part of the family. He set the bar for how fun, gentle and full of personality dogs can be and we still laugh about his antics today. In recent years I’ve looked after friends’ and family’s dogs while they’ve been away, making sure they’re fed, walked, played with and properly cared for. I absolutely love going on long walks, so having a four-legged pal to join me is always a joy. I’m a naturally caring person and I’ll make sure your dog feels safe, happy and like they’re having their own little holiday too.

Sitter Profile Image: Freya G.
Identity Verified
Freya G.
Star Sitter
£15
total per visit
5.0 out of 5 stars
11 reviews
4 repeat pet owners
30 years of experience
Basingstoke, RG22

Amazing ! Thank you Freya for taking such good care of our cats. You went above and beyond and sent lovely photos, which gave us peace of mind and reassurance while we were away. Amazing communication, super professional, couldn’t have asked for more. Really grateful for your care and attention.

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Louise N.
Sitter Profile Image: Svitlana P.
Identity Verified
Svitlana P.
£14
total per visit
5.0 out of 5 stars
10 reviews
1 repeat pet owner
29 years of experience
BASINGSTOKE, RG22

Excellent sitter with great communication. Would definitely use again! So thoughtful, even left me a little New Year's Eve present ❤️

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Lucinda H.
Sitter Profile Image: Eve K.
Identity Verified
Eve K.
£20
total per visit
5.0 out of 5 stars
16 reviews
6 repeat pet owners
18 years of experience
Basingstoke, RG21

Eve is very attentive, diligent and most importantly loves our doggos ! She is super reliable and her flexibility around days and timings is very convenient. She will remain as one of our go to dog sitters !

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Jonathan J.
Sitter Profile Image: Anna A.
Identity Verified
Anna A.
£17
total per visit
4.8 out of 5 stars
28 reviews
9 repeat pet owners
50 years of experience
Basingstoke, RG21

About: Hi my name is Anna :) I simply adore all animals and do believe a home is not a home without one. I cant think of anything better than to be curled up on a sofa with a doggy by my side. Having recently lost my Mini Schnauzer Mutley earlier on this year I now feel ready to put all my love and care into something as rewarding as this. In the last few years I have had 4 Mini Schnauzers one of which was a rescue from Battersea (Missy) She came to me a scared nervous dog who had never even seen grass or been on a lead and struggled being in the same room. She eventually after a little time blossomed into the sweetest poppet and lost her fears and lived the life she so truly deserved. I can honestly say it was the most rewarding thing I have ever done. I dearly love all animals and want you to know they would receive the best care ❤️ in my company. A truly pampered pooch ! X I am currently at home so able to give full commitment to your pet. I have a completely fenced off back garden in a fairly quiet area. I have a fenced off back garden in a reasonably quiet area. My home is their home and I would allow them everywhere in the house.

Sitter Profile Image: Alicia G.
Identity Verified
Alicia G.
£16
total per visit
4.9 out of 5 stars
54 reviews
20 repeat pet owners
5 years of experience
Basingstoke, RG24

About: Thank you so much for clicking on to my profile! My name’s Alicia and I have been caring for a variety of dogs for over 5 years. I absolutely love spending time with pups and getting to know each one’s unique personality. Whether your dog is playful, shy, energetic, or a cuddle bug, I’ll make sure they feel safe, happy, and loved while you’re away. I treat every dog like they were my own and always aim to provide the same care and attention you’d give them yourself. Lunchtime walks are guaranteed in green open space and I can let your dog out in the garden whenever needed for playtime and pee breaks! I work from home most of the time so can accommodate during this time. I always go on a walk during the day and can provide unlimited potty breaks in the garden. When caring for your dog, I make sure they feel comfortable, safe, and loved. We have a house with a secure fenced garden where they can play and explore freely. During the day, I maintain a consistent routine with plenty of cuddles, playtime, and a walk around lunchtime to keep them active and happy. Whether it’s for the day or an overnight stay, I aim to create a calm, welcoming environment that feels like a second home. Please note that I do not allow dogs to sleep in my bedroom, if this is something your dog requires then kindly note we will be unable to cater. Thank you.

Sitter Profile Image: Ivaylo B.
Identity Verified
Ivaylo B.
£12
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
25 years of experience
Basingstoke, RG21

About: I have loved and cared for dogs my entire life. I grew up rescuing stray dogs and giving them a safe place, food and love. Over the years I have cared for many different breeds, from small playful dogs to large strong ones. I am calm, patient and attentive to every dog’s personality and needs. For me dogs are not just pets – they are family. Pet care fits naturally into my daily routine because I enjoy spending time with animals and being active outdoors. My schedule is flexible, which allows me to dedicate proper time and attention to each pet I care for. I am available for walks, drop-in visits, and pet sitting throughout the week, including mornings, afternoons, and evenings when needed. When I look after a pet, I make sure they receive enough exercise, attention, and companionship. I never rush walks and always adapt the time and activity to the dog’s needs and energy level. Your pet’s safety, comfort, and happiness will always be my priority. I treat every dog as if it were my own. I always make sure pets are safe, comfortable, and properly supervised at all times. I pay close attention to their behavior, routines, and any instructions given by the owner so they feel secure and relaxed. Even though I live in an apartment, I make sure dogs receive plenty of outdoor time, exercise, and fresh air through regular walks and visits to nearby parks. I keep a calm and clean environment and always focus on building trust with both pets and their owners.

Sitter Profile Image: OZGE A.
Identity Verified
OZGE A.
£12
total per visit
10 years of experience
Basingstoke, RG22

About: About Our Home & Experience I have over a decade of experience caring for dogs of all personalities. I am dog lover who truly understand that pets are cherished family members. I know how stressful it can be to leave them behind when traveling, which is why I offer a warm, safe, and loving "home away from home." Meet Chamcham & Our Dog-Friendly Home I am a proud parent of Chamcham, my friendly, playful, and neutered 1.5-year-old Cockapoo (10 kg). I raised Chamcham from an 8-week-old puppy using positive reinforcement, lots of treats, and unconditional love. I also had a rescue dog named Caramel, who had a timid past. Through patience and care, I helped him overcome his anxieties before he peacefully passed away from old age. These experiences taught me that every dog is unique and deserves a tailored approach. Daily Routine & Comfort Spacious & Safe: I have a fully fenced, secure garden. When the weather is nice, the garden door is kept open for free play; otherwise, I listen closely to our dogs' cues when they need a potty break. Active Days: I am a teacher, and during the summer break, I have plenty of time to dedicate to my furry guests! We take walks at least twice a day (morning and evening), with extra outings or midday strolls whenever needed. Home Comforts: Dogs are welcome on all furniture in my home to lounge and relax! Peaceful Environment: I have no children at home, ensuring a calm and focused environment for your dog. Whether your dog needs an energetic playmate like Chamcham or just a relaxed, cozy spot to nap, I am excited to welcome them into our family! As a teacher currently on summer break, I have full-time availability to dedicate my complete attention, care, and love to your dog throughout the day. My daily routine includes taking my dog for at least two main walks every day—once in the morning and once in the evening—typically lasting between 30 to 70 minutes each. Since I am home during the break, I am extremely flexible and happy to add an extra midday walk or play session whenever needed to suit your dog's individual routine and energy levels! I am lucky to live near lovely green spaces and parks away from busy roads, making our walks safe, peaceful, and enjoyable. I have a secure, fully fenced garden where dogs can play safely and relax. My friendly Cockapoo, Chamcham, is always up for a game, ensuring our guest dog has a fun and wonderful stay with us!

Sitter Profile Image: Emily S.
Emily S.
£17
total per visit
5.0 out of 5 stars
2 reviews
5 years of experience
Basingstoke, RG21

Emily is so lovely, she took a real interest in Frank and made him feel safe with her calm loving nature. I felt so at ease knowing she was with Frank and that he was in good hands. I’d definitely love for Emily to look after him again in future. Thankyou 🫶🏼

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Rasharnè B.
Sitter Profile Image: Anna S.
Identity Verified
Anna S.
£13
total per visit
5.0 out of 5 stars
2 reviews
17 years of experience
Basingstoke, RG22

About: I’ve been caring for dogs of all breeds and sizes for over 17 years. Since I was 10, neighbours, friends, and family have trusted me to walk, feed, play with, and bathe their pets with love and patience. I’ve looked after both energetic puppies and senior dogs who need extra attention. Animals feel safe and happy with me, and I treat every pet as if they were my own. I currently work part-time, which gives me a flexible schedule and plenty of time to care for your pet.. I’m available most weekdays and weekends all day. Whether your kitty needs feeding, playtime, or just some quiet company, I’m happy to help. I live in a calm and quiet home with no children and one gentle cat of my own. I always provide a safe, clean, and stress-free environment. I follow feeding routines carefully, clean litter boxes daily, and make sure your cat gets the attention they need—on their terms, of course!

Sitter Profile Image: Hollie H.
Identity Verified
Hollie H.
£17
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
30 years of experience
Basingstoke, RG24

About: I have grown up with pets my whole life, and regularly look after friends and families pets. I know how nervous a lot of pets can be if they have to go into a kennel/cattery and so i enjoy providing flexible pet sitting where they can stay in the comfort of their own/my home. As well as feeding your pets, ensuring they have plenty of water, emptying the litter tray/taking them out for loo breaks, I will also play with/walk them, fuss them, brush them and administer any required medicine. I will also gladly send regular updates/pictures to let you know how they are doing as I know how much I worry when I’m away! I work full time but am able to work hybrid and so I can make plenty of time to care for your pet(s). I drive and have my own car so can easily get to and from pet sitting jobs and on short notice. I am also available for boarding (cats only) on weekends. I will always ensure your pet is well fed, watered, taken for loo breaks/cat litter emptied, fussed and played with. I will gladly spend time with them and administer any medication they may require. I live in a quiet cul-de-sac away from roads and noise. I have a private fenced garden with woods behind it which provides plenty of bird watching opportunities for cats! I have two friendly cats which can keep yours company, and I also have a spare bedroom which is kitted out with beds, blankets, scratch post and toys etc. so the cats can be kept separate if needed.

Sitter Profile Image: Grace B.
Identity Verified
Grace B.
Star Sitter
£28
total per visit
5.0 out of 5 stars
8 reviews
9 repeat pet owners
8 years of experience
Basingstoke, RG22

About: I have been around animals all my life. I have had cats since I was young and I currently have a border collie crossed with a poodle and have had him since a puppy. He is pretty crazy; he chases cars and is very active so I am used to hyper dogs!😅 I am constantly around animals (dogs especially) whether it is my own dog, a family members dog or a friends dog. They are truly your best friends😁 I currently have my own online business, and I am self employed so my schedule is super flexible. I choose my own schedule every day and decide what I do on the day to as I can work from anywhere as well. I will always follow any rules you have, and respect you and your dog’s rules. I want to make sure you and your dogs are always comfortable with clear communication and sending updates throughout the booking.

Sitter Profile Image: Maja M.
Identity Verified
Maja M.
£18
total per visit
5.0 out of 5 stars
8 reviews
2 repeat pet owners
11 years of experience
Basingstoke, RG22

About: I’ve been caring for dogs since I was a child, both my own and those of friends, neighbors, and family. I’m confident handling dogs of all sizes and personalities, whether it’s for walks, cuddles, feeding, or giving medicine. I always treat pets like part of the family and love building trust with them. Your pup will be safe, loved, and happy with me! I currently work 2 hours a day in the evenings , so I have lots of flexibility and time to care for your pets! I’m available most weekdays and I can also do weekends and evenings. I love spending time outdoors with dogs and giving them the attention they deserve. I have a large, secure garden where dogs can safely run, sniff and explore daily. I also have 1 very friendly golden retriever who loves company. Your pet will be cared for with love and attention in a calm, safe environment. I can follow any special instructions you provide and crate your dog if needed.

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The median cost per Visit for pet sitting in Basingstoke is £13

Pet owners share their Rover experiences - Basingstoke

1 / 1
5.0 out of 5 stars

Emily is so lovely, she took a real interest in Frank and made him feel safe with her calm loving nature. I felt so at ease knowing she was with Frank and that he was in good hands. I’d definitely love for Emily to look after him again in future. Thankyou 🫶🏼

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Rasharnè B.
Drop-In Visits
5.0 out of 5 stars

Having to go away for work is always a worry when you have pets but I feel soooo much better knowing that Ella is so good with My cat Helga 🙂

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Jamie C.
Drop-In Visits
5.0 out of 5 stars

Honey is adorable and my Frank took to her so quickly he absolutely loved her. I will definitely be calling on honey again in future. X

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Rasharnè B.
Drop-In Visits
5.0 out of 5 stars

Ella did an amazing job looking after our cat. She was really attentive and we came back to a happy cat. We got pictures every day and she made us feel at ease the whole holiday. Definitely recommend Ella! 😊

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Becky M.
Drop-In Visits
5.0 out of 5 stars

Freya must have a magical touch. Nala doesn't like people she doesn't know, but she was very comfortable with Freya. She allowed Freya to touch her, always had her breakfast while Freya was still around.

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Angela A.
Drop-In Visits
5.0 out of 5 stars

Chantelle is absolutely amazing. She looked after my 3 cats and 4 guinea pigs. She handled all their feeding, litter cleaning, and medications. I was especially grateful for how she managed the guinea pigs during the heatwave, constantly changing ice packs and managing fans to keep them cool, alongside keeping up with the daily poo picking. Plus, the daily photos she sent were so good, better than any I’ve ever taken of them 😂 I couldn't have asked for a better pet sitter.

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Natasja T.
Drop-In Visits
5.0 out of 5 stars

Timea did a fantastic job, gave me photos and videos and kept me updated throughout the visit. You can tell she genuinely cares about animals and was very thoughtful!

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Marcia K.
Drop-In Visits
5.0 out of 5 stars

Florence loved Chelsea 😊 Professional, on time, excellent communication . Will definitely re book ☺️

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Lauren G.
Drop-In Visits
5.0 out of 5 stars

Cats were well looked after and made a fuss of. As expected Alex did a grand job for which I was well pleased.

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Diane L.
Drop-In Visits
5.0 out of 5 stars

We had a great experience with Krizsta looking after our little female cat. She was very attentive and punctual, ensuring our cat builds a bond with her beforehand, making sure she had everything she needed and even going an extra mile by asking us to let her know if the cat needed anything else. When we came back from our holiday, our cat seemed very happy and well looked after, so we would definitely book her again.

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Michael G.
Drop-In Visits
5.0 out of 5 stars

We booked Joan again after she looked after our cat last year. Once again she was faultless, great communication, lots of updates and complete peace of mind. Highly recommended!

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Ross B.
Drop-In Visits
5.0 out of 5 stars

Katherine was great from start to finish. She was friendly and professional when meeting her and catered for everything we'd asked for. Dexter instantly befriended her and was a happy contented boy when arrived home. We would highly recommend Katherine, and will request her again. 😊

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Jackie N.
Drop-In Visits
5.0 out of 5 stars

Charlotte was great. She came to meet Stella the day before I booked a drop in visit and Stella took to her immediately. It was a really hot day so Charlotte played with Stella in the garden then brought her in to cool down before she left. Came home to a happy dog.

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Lauren N.
Drop-In Visits
5.0 out of 5 stars

My cat was well cared for whilst I was away. Kurt sent me updates and photos and it was great to know that my cat was happy while I wasn’t there. Would recommend him in a heartbeat.

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Jackie W.
Drop-In Visits
5.0 out of 5 stars

Therasa was absolutely brilliant with our two cats and I couldn’t recommend her highly enough. She’s super communicative and helpful, our cats were clearly really happy with her, and we’ll definitely be booking again.

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Chris P.
Drop-In Visits
5.0 out of 5 stars

Shelley is great! Kind, reliable and clearly very considerate of not only the cats but also owners. We arrived home and the cats are all very happy 😊 I would highly recommend! ❤️

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Lucy P.
Drop-In Visits
5.0 out of 5 stars

First time getting someone to look after our cats and was a bit of a last minute booking so very appreciative of Megan for helping us out. She came over and we talked through all of their needs a few days before which was very reassuring. Got some lovely pictures sent through whilst she was with our boys and you could tell they both had a great time with her! Thanks again Megan, will definitely be booking you again when needed! 😊

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Amy L.
Drop-In Visits
5.0 out of 5 stars

Merryn was thrilled when his new best friend Leanne came to let him out and play with him for an hour the other morning. I would definitely book her to do so again when needed.

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Stella M.
Drop-In Visits
5.0 out of 5 stars

Was great with the cats, has a good rapport with them. They are normally very skittish, but warmed to her well. She helped me massively when I wasn't able to look after them myself. Huge thank you from me

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Alex R.
Drop-In Visits
5.0 out of 5 stars

Excellent sitter with great communication. Would definitely use again! So thoughtful, even left me a little New Year's Eve present ❤️

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Lucinda H.
Drop-In Visits
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Sitters in Basingstoke average 3
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FAQs for Drop-In Visits - Basingstoke

Frequently asked questions about Rover

The average cost for Pet Sitting in Basingstoke on Rover is £18.4 per Visit (as of August 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 4,227 sitters on Rover for Pet Sitting in Basingstoke. About 85% of Basingstoke sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of August 2026, there are 4,227 sitters on Rover offering Pet Sitting across Basingstoke. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Basingstoke pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Basingstoke choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 92% of sitters can help with special care needs
  • 100% can help with giving oral medications or injections
  • 100% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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