Doggy Day Care Swansea

Doggy day care at your dog sitter’s home – morning drop-off, evening pick-up

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Over 125
pet owners in Swansea have booked doggy day care

Swansea, Find top-rated doggy day care

Prices are estimates per day for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Katy H.
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Katy H.
£22
total per day
5.0 out of 5 stars
4 reviews
8 years of experience
Sketty, SA2

Katy is utterly charming / great communicator and looked after our dog Tiki when we were in Swansea and need day care! I thoroughly recommend her and her dog who is gorgeous and friendly and gets on great with other dogs!

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Antony S.
Sitter Profile Image: Ewelina G.
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Ewelina G.
Star Sitter
£34
total per day
5.0 out of 5 stars
26 reviews
6 repeat pet owners
12 years of experience
Swansea, SA3

Ewelina was wonderful, Maudie was very happy and relaxed when we returned, having had great fun in the garden. We definitely hope Ewelina will be free to pup sit Maudie in the future!

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Vanessa H.
Sitter Profile Image: Naomi M.
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Naomi M.
£28
total per day
4.8 out of 5 stars
8 reviews
1 repeat pet owner
8 years of experience
Swansea, SA1

About: I’ve looked after several dogs and cats in the last few years of varying ages and sizes, both at my home and the owner’s. Most recently, I sat for a very cute Lurcher puppy at his home three days a week, for four months last summer, helping to toilet and crate train him, and playing with him throughout the day while ensuring he got enough rest. I have looked after him on the odd occasion since and he is always very excited to see me. I have also looked after an 11 year old Dalmatian on three different occasions for 3-6 weeks at a time and we have formed a close bond. He feels comfortable in my home and needs quite a lot exercise so we enjoy lots of long walks together. When I first looked after him he could be quite reactive and would pull on the lead a lot, but we have done quite a bit of work together and he is much calmer now. I’ve also had the pleasure of caring for the sweetest 11 year old Miniature Schnauzer on several occasions for a few days at a time, making lots of time for snuggles but also taking her down to the beach where she loves to explore. I’ve also housesat for friends and family, looking after their cats while they were on holiday. My friend’s cats were quite nervous so I was happy to take their lead on how close I got. While they were wary to begin with, they would happily sit with me and let me stroke them by the end of the week. My friends have asked me to catsit again this September. All in all, the fact that owners have trusted me to look after their pets for long periods of time and on more than one occasion shows that I am reliable and will care for your pet like they are my own, with the utmost love, care and attention. The owners have also appreciated the regular updates and pictures I send and I will always make sure to do the same for you. I work from home four days a week and can be flexible on location so am happy to come to yours or look after your pet at my house. I’m available during the week and at weekends for quick drop ins, a full day or for boarding, from one night to several weeks at a time if required. I have a large, enclosed garden for your pet to have a good run around if needed. There are also lots of good walks nearby, including a park and the beach is nearby. I live alone and don’t have any pets or children, so can provide a calm, secure space. My work is quite flexible so I can make time to play with your pet and show them the love and attention they need. Also happy to crate if required.

Sitter Profile Image: Sophie B.
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Sophie B.
£29
total per day
5.0 out of 5 stars
3 reviews
1 repeat pet owner
20 years of experience
Grovesend, SA4

Sophie is brilliant, our dog settled in very quickly with her and Atlas. Picture and video updates throughout the day were great too! Would highly recommend 😊

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Nathan
Sitter Profile Image: Susana R.
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Susana R.
£23
total per day
5.0 out of 5 stars
53 reviews
19 repeat pet owners
5 years of experience
Swansea, SA1

Milo clearly had a lovely time with Susana, and she looked after him so well. I wouldn't hesitate to use Susana again when we are in the area!

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Chris B.
Sitter Profile Image: Nia J.
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Nia J.
Star Sitter
£46
total per day
5.0 out of 5 stars
36 reviews
11 repeat pet owners
25 years of experience
Swansea, SA1

Nia looked after our dog Lola for the day and Lola settled straight in. Nia kept me updated with photos and messages, it looks like they had a lovely day. We’ve booked again and would definitely recommend Nia.

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Rebeca P.
Sitter Profile Image: Emma C.
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Emma C.
£34
total per day
5.0 out of 5 stars
14 reviews
1 repeat pet owner
15 years of experience
Swansea, SA5

Understandable issues with Darcy, out of Emma’s control, will look at professional help

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Sam M.
Sitter Profile Image: Rhiannon F.
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Rhiannon F.
£23
total per day
5.0 out of 5 stars
6 reviews
1 repeat pet owner
12 years of experience
Birchgrove, SA7

I am so glad I found Rhiannon, I know my puppy Mabel is well looked after in her care and has the best time! Mabel comes home so happy and absolutely shattered after all the fun she has at doggy daycare. 100% recommend!

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Aimee H.
Sitter Profile Image: Yueyue H.
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Yueyue H.
£23
total per day
5.0 out of 5 stars
1 review
4 years of experience
Bon-y-maen, SA1

About: I have experience caring for my own cats, adopted cats, and friends’ cats and dogs. I focus on science-based pet care and always respect each pet’s individual personality, behaviour, and boundaries. Cat care routine: • Wear shoe covers and wash/sanitise my hands before and after each visit • Clean litter trays and tidy feeding areas • Prepare fresh food and water following your instructions • Spend quality time playing and providing calm companionship • Observe behaviour and general condition Dog care experience: • Experience caring for friends’ dogs of different sizes and energy levels • Comfortable with feeding routines and fresh water preparation • Happy to take dogs for walks and provide playtime and companionship • Patient, gentle, and attentive to behaviour and comfort level I’m happy to send updates, photos, and videos at your preferred frequency so you always know how your pet is doing. My goal is to make sure every visit is safe, calm, and meaningful. Pet care fits easily into my daily routine. I have flexible availability and can accommodate morning, afternoon, or evening visits depending on your needs. I’m happy to discuss regular schedules or occasional bookings, and I always try my best to be reliable and punctual. I treat every home and pet with respect and care. When visiting a pet owner’s home, I follow all instructions carefully, keep doors and windows secure, and maintain a clean environment. I practise good hygiene by washing and sanitising my hands and wearing shoe covers when needed. I observe pets closely for any changes in behaviour or appetite and will contact you immediately if I notice anything unusual. My goal is to create a calm, safe, and comfortable experience so both you and your pet can feel at ease.

Sitter Profile Image: Gayathri D.
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Gayathri D.
Star Sitter
£23
total per day
4.9 out of 5 stars
19 reviews
3 repeat pet owners
5 years of experience
Sketty, SA2

Gayathri has been a wonderful person in taking care of Pepper! Pepper was taken for walks and had a wonderful time! He didn't have a heart to leave Gayathri's to get back to us :) look forward to book again! Thank you so much!

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DOC K.
Sitter Profile Image: Ariana G.
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Ariana G.
£44
total per day
5.0 out of 5 stars
31 reviews
8 repeat pet owners
6 years of experience
Swansea, SA1

Our sausage dog Fauna loved her day with Ariana! We got sent lots of pictures and updates and Fauna was very well looked after :)

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Laura W.
Sitter Profile Image: Kingsley C.
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Kingsley C.
£45
total per day
5.0 out of 5 stars
43 reviews
10 repeat pet owners
20 years of experience
Swansea port tennant, SA1

Kingsley looked after our dog so well. He sent us photos regularly and kept us informed of their activities. He’s so calm and calming. Our dog was happy throughout.

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Jacqueline P.
Sitter Profile Image: Amy B.
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Amy B.
£28
total per day
5.0 out of 5 stars
6 reviews
1 year of experience
Sketty, SA2

Amy looked after our golden Suki for the first time this week and I couldn't recommend her enough. The booking was last minute due to a change in work but Amy was able to provide doggy daycare for us. When Suki arrived she was a bit nervous and had an accident, Amy handled this wonderfully and put our mind at ease. Amy also took Suki on two walks seeking permission prior. I was able to ask questions and she kept in contact throughout the day with updates and pictures. I was really nervous leaving Suki with a stranger but would absolutely rebook Amy in the future. Thank you so much, she had a wonderful day ❤️

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Kayla M.
Sitter Profile Image: Molly M.
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Molly M.
£22
total per day
4 years of experience
Swansea, SA4

About: I have grown up around animals, owning several dogs and cats (who I have trained) , and love spoiling and playing with them! I have been trusted by neighbours and friends to take care of their pets and have enjoyed every minute of it. Going on long walks down the beach with my dog is my favourite pass time. I am currently employed part time, so have lots of time for pet sitting lovely dogs and cats! I am very flexible all summer and look forward to filling my days outside walking dogs. I have a fenced garden and a very friendly dog to keep your fur baby company! I have a car so can take your doggies on longer, more exciting walks down the beach, but know lots of great local routes as well!

Sitter Profile Image: Rosie R.
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Rosie R.
£28
total per day
5.0 out of 5 stars
3 reviews
20 years of experience
Brynmill, SA2

Rosie was super helpful with a last minute booking. Thank you

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Emma T.
Sitter Profile Image: Jacob A.
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Jacob A.
£32
total per day
5.0 out of 5 stars
5 reviews
13 years of experience
Swansea, SA1

About: Hi I’m Jacob - I’m a masters student and athlete, who is very passionate and experienced with dogs. I enjoy being outside and keeping active, and would be thrilled to take your dog for walks, and give them the attention they deserve! Small/medium sized dogs, and puppies are my expertise but welcome all ages and sizes. I understand how special your furry friend is to you, and I will treat your pet as my own and give it all the love, care and attention they need! The 2 puppers featured in my profile are currently living up in Scotland with my parents, so won’t be with me when I’m caring for your fur babies. The other 2 puppies held up by the young lady (my mom) are the 2 dogs I grew up with and loved so very much! You’ll receive plenty of pupdates from myself during our time together and I look forward to get to know you and your lovely pets! I am in the final stages of finishing my masters, I work from home and alongside my athletic career, I have plenty of time to devote to your pups in the great outdoors - come rain or shine!!!

Sitter Profile Image: Natalee W.
Identity Verified
Natalee W.
£23
total per day
6 years of experience
Mayhill, SA1

About: Animals have always been at the center of my life — both dogs and cats are family to me, not just pets. Caring for them isn’t something I switch off from; it’s simply who I am. Every time I go on holiday, I make sure I’m prepared — I’ve even carried a 6kg bag of animal food in my rucksack while hiking up mountains, just to ensure animals are fed and cared for (with photos to prove it). I share my life with my own cat and understand feline behavior deeply, from quiet communication to respecting boundaries. I’ve trained my cat using positive reinforcement, including recall, sit, paw, high five, and spin. I also have years of hands-on experience caring for dogs of all sizes, ages, and energy levels, always with patience, structure, and love. I currently volunteer at Llys Nini Cattery, where I’m surrounded by cats daily and care for a wide range of personalities — from shy and nervous to confident and playful. Every animal I look after receives the same devotion, respect, and attention I give my own. Special Skills • 🐾 Experienced with both dogs and cats • 🧠 Strong understanding of animal body language & behavior • 🐕 Excellent recall and basic training support • 🐈 Positive-reinforcement training for cats and dogs • 💖 Especially good with anxious, shy, or rescue animals • 🧘 Calm, reassuring presence that helps animals feel safe • 💊 Comfortable with basic medication administration • 🧼 Attentive to routine, hygiene, and enrichment • 📸 Regular updates and photos for peace of mind Pet care fits naturally into my daily routine. I currently volunteer at Llys Nini and am not working, as I’m focusing on pursuing my passion for animal care. This gives me a very flexible schedule, allowing me to provide attentive, unrushed care and adapt fully to each pet’s needs. I care for pets both at my home and at the owner’s house, depending on what works best for them. My home has a large, fully walled garden, giving dogs plenty of space to run, play, and explore safely. I provide structured walks, playtime, and mental stimulation, as well as a calm environment for pets to relax. At an owner’s home, I follow their routines closely — feeding schedules, walks, playtime, and any special needs or medications — to ensure pets feel safe and comfortable in their own environment. I also make sure pets have plenty of attention, affection, and supervision, whether inside or outside, and I always keep their space clean, safe, and enriched so they feel happy, secure, and loved.

Sitter Profile Image: Samantha D.
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Samantha D.
£34
total per day
5.0 out of 5 stars
10 reviews
3 repeat pet owners
8 years of experience
Port talbot, SA12

About: Hi, I'm Sam! I'm a 26-year-old long-time animal lover and experienced house & pet sitter based in Port Talbot. In 2022, I embarked on an 8-month trip around Australia with my partner George, most of which we spent house & pet sitting for local people in the destinations we visited - it helped us to get experience under our belt, save money on hotels and get some cuddles in the absence of our own pets. It was an amazing experience and we've since continued keeping people's pets company when they need it now that we're back home. I have more than 20 5* reviews from my experience so far. Some testimonials are below and some feedback is also shown on my profile, but I can send through all of the references I've been given to any interested pet owners - just drop me a message. I've grown up with pets and currently have a border collie called Meg and a grey cat called Daisy, both six-years-old. I'm experienced in administering different types of medication and working with shy, energetic, anxious and complex animals, so I have become highly confident in what I do. I'm a non-smoker, clean & tidy guest, and a fully remote worker so can ensure your pets have all the company they require. NOTE: George often joins me on overnight sits when agreed with the home owner. He loves to help out and has had plenty of experience, as demonstrated in our reviews. However this is completely up to the pet owner and what’s best for your home and pets! My services 🐾Overnight house & pet sitting (at pet's home) - including plant watering, mail collection and household maintenance. Both long and short term sits available. 🐾Dog walking - for as long as the dog requires and at location local to the dog's home (at the dog's favourite walk locations if desired) 🐾Day visits (full day care or quick feeding visits) - including plant watering and mail collection 🐾Day care (AT PET'S HOME ONLY) - sorry, I currently can’t have pets at my home as I’m undergoing renovations. However, I’m very happy to do day care at the pet’s home where agreed with the pet owner. Note that the day care option states it’s at my home regardless due to app settings. What clients said about us: 💬"Samantha & George looked after our dogs and house for 17 days. We couldn't be happier with the love and care they gave our extremely spoilt dogs. They sent us regular photos and updates and it was obvious the dogs loved them too. The house was cared for equally well. They are such a lovely, responsible couple who I couldn't recommend more highly." - Leonie & Phil, Busselton (Australia) 💬"Samantha & George were the most wonderful house sitters - we could not have asked for more from them. Their communication was excellent in the lead up and throughout the stay, sending photos and updates. They left the house in a very clean and tidy condition and our cats were very happy and healthy. I would definitely recommend them to anyone looking!" - Emma, Cooroy (Australia) 💬"OUTSTANDING... we couldn't be happier with Sam & George. They are lovely people. Our two pups were so well looked after. We returned to a beautifully clean house. What more could you possibly want? Thank you for being caring of our girls and respectful of our home. Highly recommend." - Maxwell, Tugun (Australia) 💬"Samantha and her partner George are an amazing couple, communicating with them was very easy and they are very comfortable people to have in your home. My two dogs clearly loved them and on my return they were very happy and obviously well looked after. My house was as I had left it, probably cleaner, they had washed all their linen and remade their bed. They are 5 star pet sitters and I highly recommend them." - Denise, Byron Bay (Australia) 💬"A truly delightful couple, Samantha & George are pet owners dream housesitters. They are honest, kind, clean & caring with a real love for animals, especially the ones they’re caring for. They kept me updated and took care of all my pets needs. The house was left spotless in my return too…If you are looking for pet/house sitters these guys should be on the top of your list. I only hope next time I need pet/house sitters that they are available. Thank you for taking such great care of my furbabies and my home.. you guys are AWESOME ⭐️🙏🏼♥️" - Maria, Sydney (Australia) 💬"Thanks so much Sam and George for looking after our place and most importantly, Mr Bluey! He was so happy and chilled when we got back it was a great relief- not that we were surprised at all :) Sam and George sent really cute updates about Bluey which really put our minds at ease knowing he was happy and looked after. Can’t recommend these wonderful sitters more and would happily have them again!" - Anita, Melbourne (Australia) 💬"The whole process with Sam and George can be summarised in one word, "easy". They were a dream to have come sit our 2 cats and 2 chickens. They were great communicators, left the house cleaner than they found it, and even took the liberty of washing their bedding (which we didn't ask them too, and was a very nice gesture!). They were great with communication the whole way through, sent us update photos during their stay and let us know when they had locked up and left. Coming home to a clean house and 2 VERY happy cats was a fantastic finish to our holiday. On a logistics note, they were happy to adhere to our feeding schedule for the cats, and kept the chickens water and feed full. It was clear to see the cats had been given ample play time and were not devoid of affection one bit. Also, they emptied/refreshed the litter box, and set out the cat food before they left so we wouldn't have to, which was awesome. Thank you Sam and George, would 10/10 have sit again!" - Jaden, Adelaide (Australia) More references available - message me for more info! I'm a remote and flexible worker so I fit my pet care responsibilities around my day job and work from wherever I am. This means I can be around to keep your pets company throughout the day, maintain regular routines, and take your dogs for the walks they need when they need them. I'm available every day of the week. I conduct meet and greets before the first service to learn about the pet(s), their behaviours, needs and any relevant features of the home itself. This is a chance to learn about their routines, what they eat, and anything else I need to be aware of. I never walk dogs off-lead and I am able to constantly supervise pets when needed.

Sitter Profile Image: Carys S.
Identity Verified
Carys S.
£23
total per day
5.0 out of 5 stars
11 reviews
1 repeat pet owner
6 years of experience
Gorseinon, SA4

Carys has been great at communicating with me during Bellas first stay with her, lots of photos and updates which was really reassuring. Carys welcomed us both in to her home on Bellas first day which was also reassuring to see where Bella would be spending the day and that it was safe. Carys followed and took note of all Bella info and needs. On Bellas second day, she couldn't wait to get into the house and see Carys and her housemates, she ran up the steps and was jumping at the door! A great sign ?

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Tara M.
Sitter Profile Image: Abby C.
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Abby C.
£32
total per day
5.0 out of 5 stars
3 reviews
5 years of experience
Sketty, SA2

About: I am a dog enthusiast with over 5 years of dedicated experience in dog walking and sitting. Passionate about canine companionship since childhood, I have transformed my love for dogs into a fulfilling career. With a deep understanding of various breeds and temperaments, I am adept at providing tailored care for each furry client. Whether it's a playful puppy bursting with energy or a senior dog in need of gentle attention, I ensure every pooch receives the love, exercise, and companionship they deserve. My commitment to safety and reliability means pet parents can rest assured that their beloved fur babies are in capable hands. Beyond the walks and playtime, I like to create lasting relationships with both pets and their owners, fostering trust and peace of mind. So, whether your pup needs a midday stroll, a weekend adventure, or a cosy sitter while you're away, please get in touch! It's not just a job – it's a lifelong passion to ensure every tail wags with joy. Available Monday - Sunday for ad-hoc or regular dog walking services. Available Monday - Sunday for dog sitting. Please contact for up to date availability. As a home-based dog sitter, providing a comfortable and nurturing environment for our furry guests is paramount. I offer a home-from-home experience for all dogs, where I work with the owners to mirror their home routines as closely as possible. We are a family-home environment, with one very friendly resident dog (Poodle x Bichon Frise) so lots of socialisation and playtime can be expected. That said, I know that some dogs may need a quieter environment and therefore I welcome you to discuss the individual needs of your pet with us. Located a 5 minutes drive from the beach, and a stone's throw from many open green spaces, your dog will be exercised generously either via lead walks or with the opportunity for free running in secured areas. Throughout the day, I maintain open communication with the pet owners, providing updates and photos to reassure them that their beloved companions are happy and well cared for. By offering personalised attention, a safe environment, and plenty of love and affection, I can ensure that every canine guest feels like part of the family.

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The median cost per day for doggy day care in Swansea is £25

Dog owners share their Rover experiences - Swansea

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5.0 out of 5 stars

We left our dog Tilly for a day with Katy who was remarkably chilled and really easygoing. Tilly is quite a nervous dog but she settled in so well with Katy and her dog. We thought that Tilly would be on edge all day but when we arrived to pick her up she was as chilled as if she was at home. Truly amazing, I would absolutely recommend Katy 😁

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Helen P.
Doggy Day Care
5.0 out of 5 stars

Maria was very caring and great with my Black Lab. She kept me updated during the daycare and made feel at ease. Maria was very quick and polite with her replies during the enquiry stage and very easy to communicate with. I wholeheartedly recommend Maria and would definitely ask her to look after my dog again in the future!

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Alex J.
Doggy Day Care
5.0 out of 5 stars

Maryanne is a great dog sitter. She arrived on time and Mabel loved being with her. Communication is great, she is conscientious, reliable and Mabel was happy to spend time with her. We recommend her!

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Lee A.
Doggy Day Care
5.0 out of 5 stars

Amy looked after our golden Suki for the first time this week and I couldn't recommend her enough. The booking was last minute due to a change in work but Amy was able to provide doggy daycare for us. When Suki arrived she was a bit nervous and had an accident, Amy handled this wonderfully and put our mind at ease. Amy also took Suki on two walks seeking permission prior. I was able to ask questions and she kept in contact throughout the day with updates and pictures. I was really nervous leaving Suki with a stranger but would absolutely rebook Amy in the future. Thank you so much, she had a wonderful day ❤️

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Kayla M.
Doggy Day Care
5.0 out of 5 stars

Beth took wonderful care of Adis. She was super friendly, kept me updated throughout the day, and was very flexible with the drop-off time. I could tell Adis was happy and comfortable with her. Definitely a 10 out of 10!

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Julio I.
Doggy Day Care
5.0 out of 5 stars

Nia looked after our dog Lola for the day and Lola settled straight in. Nia kept me updated with photos and messages, it looks like they had a lovely day. We’ve booked again and would definitely recommend Nia.

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Rebeca P.
Doggy Day Care
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Sitters in Swansea average 3
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FAQs for Doggy Day Care - Swansea

Frequently asked questions about Rover

The average cost for Doggy Day Care in Swansea on Rover is £25.3 per day (as of August 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Doggy Day Care easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Doggy Day Care. For more information on service fees, click here .

There are 350 sitters on Rover for Doggy Day Care in Swansea. About 86% of Swansea sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

Sitters on Rover can offer flexible scheduling, so you can coordinate times that work best for you and your pet—whether that’s early drop-off or later collection to match your Swansea commute.

If your schedule changes, it’s best to let your sitter know through the app as early as possible. Many sitters can adjust collection and drop-off times when needed.

Your dog’s first day care experience is a big milestone! To help your pup settle in comfortably, we recommend:

  • Food and treats portioned for the day, with feeding instructions
  • Your dog's lead and collar (ensure tags are up-to-date)
  • Any seasonal gear, such as paw-safe wax for winter or a cooling vest for the summer
  • Medication, if applicable, with clear dosage notes
  • Any special care instructions or training tips to help your sitter provide the most personalised care possible

Tip: Upload this information directly through the Rover app before drop-off. The more context you provide, the better your sitter can tailor the day to your dog.

While each sitter sets their own vaccine requirements, staying up-to-date on your dog's vaccines is the best way to be 'boarding ready'. Vaccinations help create a safe environment for all pets under a sitter’s care.

Sitters in Wales may request that your dog be up-to-date on core vaccines, such as Canine Distemper, Canine Parvovirus, Canine Adenovirus (also known as DHP or DHPPi), Leptospirosis and Kennel Cough. Cats may be required to have Feline Panleucopenia Virus, Feline Herpesvirus, Feline Calicivirus, and Feline Leukaemia Virus up to date.

By discussing your pet's health history early, you’re adding a layer of confidence for you and your sitter before the booking begins.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

A Meet & Greet is a short introductory meeting between you, your dog, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

We require sitters to operate in compliance with applicable local licensing requirements. In England, pet sitters who board dogs or provide doggy day care as a business may need a valid licence under the Animal Welfare (Licensing of Activities Involving Animals) Regulations 2018. When vetting your sitter, ask if they meet local licensing requirements for dog boarding. This confirmation is important for coverage under the Rover Guarantee. Read more about our requirement for following local licensing requirements .

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