Doggy Day Care Croydon

Doggy day care at your dog sitter’s home – morning drop-off, evening pick-up

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Over 1,377
pet owners in Croydon have booked doggy day care

Croydon, Find top-rated doggy day care

Prices are estimates per day for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: claudia b.
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claudia b.
Star Sitter
£40
total per day
5.0 out of 5 stars
15 reviews
5 repeat pet owners
10 years of experience
London, CR0

Claudia and Calum were a hit with Hachi right off the bat! They were wonderful all day - sending us photos and updates - plus with the added hardship of the heat- made sure he was happy and cool throughout the day!! Thank you so much!! ☺️

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Chanel M.
Sitter Profile Image: Andrew I.
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Andrew I.
£45
total per day
5.0 out of 5 stars
48 reviews
18 repeat pet owners
14 years of experience
Croydon, CR0

Andrew was amazing!! He sent lots of pictures and kept great communication throughout Moose's stay. Will most certainly be using him again. Thank you!

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Clara M.
Sitter Profile Image: Triantafyllia P.
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Triantafyllia P.
Star Sitter
£43
total per day
5.0 out of 5 stars
15 reviews
6 repeat pet owners
10 years of experience
London, CR0

This was MJs first time with Lenia and Constantina . He is a very friendly and sociable dog but still young and can be a bit hyper if he is in a new situation or anxious . They both looked after him so well with lots of updates and photos to let me know how he was getting on . He was so happy and calm at the end of the day when I collected him and I’m sure he had an amazing time . They are such lovely people and obviously love dogs . MJ had a fab time and will definitely want to come and stay again - Jas & Vaneeta x

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Jas D.
Sitter Profile Image: Megan F.
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Megan F.
£34
total per day
5.0 out of 5 stars
16 reviews
4 repeat pet owners
8 years of experience
London, CR0

Ethan and Megan are a lovely couple with a beautiful, well kept home that we felt really comfortable leaving Diego in. They welcomed Diego in and kept us updated regularly during his stay with pictures and to let us know how he was doing. They took him out for walks and he seemed to really enjoy his stay over. Megan and Ethan helped put us at ease throughout Diego's stay over by keeping us updated. We will definitely look to book them again.

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Brendon V.
Sitter Profile Image: Anne-Christine W.
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Anne-Christine W.
£54
total per day
20 years of experience
Croydon, CR0

About: I grew up in a home where dogs were always part of the family, and I adored every single one of them. Over the years, I’ve also cared for three wonderful cats, and today I share my life with a small dog of my own. With this lifelong experience, I’m a caring and dependable pet sitter who will look after your furry loved ones as if they were my own. As I work from home, I’m flexible and able to give your pet all the attention and cuddles they need throughout the day. Your furry companion will never be left alone. I don’t offer dog‑walking services, but I do have a secure, fenced garden with plenty of grass—perfect for safe playtime. I live within walking distance to South Croydon train station which allows for easy drop off and pick up.

Sitter Profile Image: Marwa E.
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Marwa E.
£22
total per day
7 years of experience
London, CR0

About: I’ve always loved dogs and have experience caring for them both personally and for others. I had my own dog for several years and have also looked after dogs for friends, family and other people. I’m comfortable with feeding, walking, playing with and giving dogs plenty of attention and care. I understand that every dog has their own personality and needs, and I’ll always make sure they feel safe, happy and comfortable while they’re in my care. I’m at home full-time with my child, so I’m able to give your pet plenty of attention and company throughout the day. I can provide boarding in my home and will make sure your dog has regular playtime, attention and a comfortable routine while you’re away. I provide a calm, caring and safe home environment for dogs staying with me. I have experience caring for dogs and will always follow their usual routine, including feeding, walks, playtime and any specific instructions you provide. I also have a child at home, so I’m happy to discuss your dog’s temperament and needs beforehand to make sure they’re comfortable and settled in our home.

Sitter Profile Image: Lishan D.
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Lishan D.
£34
total per day
5.0 out of 5 stars
10 reviews
1 repeat pet owner
28 years of experience
Croydon, CR0

Bofrot had such a wonderful time with Lishan. She not only took amazing care of him but also went above and beyond to make sure he felt comfortable, played and rested well throughout the day. As a first-time puppy owner, I really appreciated how patient and knowledgeable she was. She shared genuinely helpful advice and updates that made me feel completely at ease. It’s so clear that she truly loves and understands dogs. I can’t recommend Lishan enough. Bofrot came home happy, relaxed and full of tail wags!

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Christabel Y.
Sitter Profile Image: Ariam C.
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Ariam C.
Star Sitter
£30
total per day
5.0 out of 5 stars
10 reviews
3 repeat pet owners
11 years of experience
Croydon, CR0

Finn absolutely enjoyed his stay with Ariam and family! They took great care of him. Would recommend Ariam to anyone, and I'm sure Finn would love to stay again! 🐾

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Dan W.
Sitter Profile Image: Viktoriia K.
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Viktoriia K.
£45
total per day
2 years of experience
Croydon, CR0

About: Pavel (my partner) and I love dogs, and I’ve also discovered that I truly enjoy working with them. In the summer of 2024, a friend entrusted us with her energetic and reactive four-year-old Cockapoo. I took several courses and worked closely with a professional dog trainer to teach him to leave things on the ground, walk nicely on a leash, settle down when needed, greet guests calmly, tolerate grooming and drying, get ready for walks without stress, and stay calm at home. While we saw real progress, it was inconsistent, and after four months, Pavel and I realized we weren’t ready to live in constant stress over Yosi’s setbacks long-term. Yosi found a loving new home, and now we’ve embraced the joy of hosting dogs temporarily — giving them love, attention, and care while their owners are away. I’m currently looking for remote work, so I have plenty of time to play with and keep a pooch entertained when they’re awake and want attention. BEFORE THE STAY Before each stay, I always meet you and your pup so everyone can get comfortable. We’ll take a little walk, see where we’ll be going for strolls, and let your dog explore our home — that way, the first day feels familiar and stress-free. SETTLING IN During the first few days, I stay home full-time so your dog can settle in calmly. If your pup has separation anxiety, I’ll make sure they’re never left alone. CARE & COMFORT I’m happy to follow your dog’s usual routine — feeding schedule, brushing, medications, supplements, or any little rituals that make them feel secure. If your dog gets anxious around brushes, clippers, or harnesses, I can gently help them get used to those things using only positive reinforcement. WALKS, PLAY & ENRICHMENT At first, our walks are all about exploring, sniffing, and getting to know the neighborhood. Once your dog feels safe with us, I add more fun and challenge — fetch, tug games, trick training, and scent games for mental stimulation. I always walk dogs on a long leash (never a retractable one), and if you don’t have one, I’ve got one ready. When your dog reliably responds to my voice — and with your permission — we can enjoy some safe off-leash time in the park. ESSENTIALS FOR YOUR PUP 🛋 Dog sofa 🦮 5-meter leash 🚰 Water bottle for long walks 🧴 Duoxo S3 shampoo for safe clean-ups 🧩 Lick mat & Kong to help your dog relax ❄️ Cooling mat for hot days 🚗 Car hammock & safety belt (for harness use only) for comfortable rides out of town

Sitter Profile Image: Padure R.
Identity Verified
Padure R.
Star Sitter
£67
total per day
5.0 out of 5 stars
22 reviews
8 repeat pet owners
15 years of experience
Croydon, CR0

Padure was fabulous with our young staffie x. She really understood the needs of a bigger younger dog. We have previously been in touch on an urgent occasion where dog care got cancelled on the morning of and Padure was more than happy to help showing how reliable she is. Thanks again!

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Georgia D.
Sitter Profile Image: Lina A.
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Lina A.
Star Sitter
£45
total per day
5.0 out of 5 stars
71 reviews
29 repeat pet owners
15 years of experience
London, SE25

Corny loves going to Lina’s and always comes back happy. Great updates throughout the day.

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Jess R.
Sitter Profile Image: Sarah H.
Identity Verified
Sarah H.
£28
total per day
5.0 out of 5 stars
5 reviews
2 repeat pet owners
22 years of experience
Croydon, CR0

About: Top dog daycare and dog walks for all four-legged furr friends, no prejudice no matter the size or shape or age, each has their own characters and personalities. I would love to care for your dog as to how you would do, I'm able to follow instructions and ensure you are kept up to date on the activities through the day. I have always loved dogs since young, and have around family and friends dogs. Eventually had my own dog, a lhasa apso when I was 15 years old, after having a few other types of pets, After he passed, I had a maine coon and she now lives with my parents whom are abroad. In 2017 I had the capacity to keep a dog, and Sidro came into my life teaching me how dogs come in all forms and personalities. My dog, Sidro gets along with all dogs as he came from a rescue and is calm and goofy at home. He's 7 years and still has a bounce in his step in the parks, his run time max. 15 - 30 mins, after which he is happy to chill on the grass in the sun. We go for walks exploring the green areas out and about Croydon and beyond. I keep water, treats and toys on me for the dogs, so it you need any specific activities / treats / food / routines / vocabulary, please let me know. If you need a firm hand for your dog, I am able to continue and ensure consistency so that it carries on while your dog is in my care. I'm able to handle long lead training too. Plenty of toys and games, treats and hugs for your four-legged pal, and I hope it will be a wunderland for her/him! PICKUP & DROPOFF Pickup & Dropoff based on 3miles radius from East Croydon/West Croydon Station. I will only allow 1 other dog in my care at any one time. Dogs in my care need to be neutered/spayed and housetrained. DAYCARE min. 2 walks a day 1 hour, will follow your routine for your dog DAILY REPORTS If you have a GPS tracker/collar for your dog and would like me to use, please let me know. Let me know how you'd like me to report back to you on your dog, and how often. Thank you! Weekend and bank holidays available only. Daycare showing summer season 2025 weekend fees to enclosed field or woodland park runs. Enquire for more details such as location, timings, transport and costs. Depends on the dog for doycare, I need to understand resting and feeding arrangements. My dog loves guests and is very chilled. We have 3 dog beds at home to share. Water is always provided, and we have a hallway lined with gym rubber for safe dog play .

Sitter Profile Image: Salemne A.
Identity Verified
Salemne A.
Star Sitter
£50
total per day
4.9 out of 5 stars
161 reviews
75 repeat pet owners
10 years of experience
London, CR0

Maryam and her family are the perfect daycare ? Amazing communication and care for my dog. She always sends pictures throughout the day and keep me posted how he’s getting on. He’s always excited when they pick him up and shattered at drop off. Always prompt with pick up and drop off, really impressed so far!

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Dani N.
Sitter Profile Image: Catherine U.
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Catherine U.
£45
total per day
4.7 out of 5 stars
11 reviews
4 repeat pet owners
6 years of experience
CROYDON, CR0

About: I've loved animals since I was a little girl, forever pestering my parents for a dog(!), and although they never gave in (damn) I have been lucky enough to live with a range of different dogs over my 8 years in London - from chihuahua to golden retriever! As well as being designated dogsitter, I have made a variety of furry pals from Borrow My Doggy, who I look after for daytime company, walks or weekend/holiday stays. I work in Marketing at an Education Charity and am home based three/four days a week. I live with depression so it’s really important I get out and about for a walk on these days in particular - but it doesn’t always happen unfortunately! I find spending time with animals so therapeutic, and when I am dogsitting I find the motivation and purpose of walking a dog really helpful and always lifts my mood. I am fairly active, love being out in nature and visiting new places, but equally I am a very relaxed person and am more than happy spending time at home. I live in a spacious one bedroom flat with a secure balcony and Branston my adorable ragdoll cat 🐱 who is very sweet and well behaved around dogs (he needs to be for when I eventually get one!) but it does mean for stays/holidays I would only be able to take on a dog that is good with cats. I'm very close to two large parks, so plenty of room for pups to roam and of course, lots to sniff!

Sitter Profile Image: Justina P.
Identity Verified
Justina P.
Star Sitter
£24
total per day
5.0 out of 5 stars
27 reviews
16 repeat pet owners
2 years of experience
Croydon, CR0

About: Hi, I’m Justina! I’m a huge pet lover and absolutely adore little pets of all kinds. While I’m still waiting for the day I have my own furry buddy, I’m very happy filling that space by caring for family, friends, and new clients’ pets as if they were my own. What I offer 🐾 Dog walks tailored to your fur baby — from slow, sniff-heavy strolls to energetic power walks that end in a satisfied flop onto the floor. I’m active and love getting my steps in, so I’m always happy to have a walking buddy. 🐾 Sofa cuddles for couch potatoes — equally happy to relax if your pet prefers a quieter pace. 🐾 Unlimited belly rubs and ear scratches 🐾 Flexible scheduling — I’m an early bird and happy to provide regular potty breaks. 🐾Daily photo and update guarantees — you’ll never wonder how your pet is doing. 🐾 I work in the office twice per week, but I’m very flexible and can adjust my office days when needed. My preferred service: House Sitting I especially love house sitting, as I truly believe pets are happiest and most relaxed in their own familiar environment. Staying in their own home means: 🐾 Less stress and disruption to their routine 🐾 Familiar smells, sounds, and sleeping spots 🐾 No need to adjust to a new space. Your pet gets comfort and consistency, and you get peace of mind knowing they’re safe and settled at home. Please let me know if your pet has any specific requirements. I’m reliable, attentive, and respectful of your home. When caring for your pet, I provide a calm, cozy, and loving environment. Pets are always supervised, given fresh water, plenty of affection, and treated with love and affection that they deserve. If you’re looking for someone who will care for your pet with patience, warmth, and genuine love—especially in the comfort of their own home—I’d love to help 💛🐶🐱 I work in the office twice per week however I am very flexible and happy to change my office days if needed. Flexible with my time. I offer a calm, cozy environment with plenty of space for rest, and cuddles. Pets are supervised, given fresh water, and lots of affection. I keep things clean and safe, with comfy places for naps and a quiet atmosphere for anxious pets. I do not have any other pets in the house and your pet will be the only pet with me. I live in the flat.

Sitter Profile Image: Gosia S.
Identity Verified
Gosia S.
£20
total per day
5.0 out of 5 stars
3 reviews
1 repeat pet owner
19 years of experience
Croydon, CR0

It seemed like Finn had a great time with Gosia and her pooch! Can't recommend her enough, and would absolutely leave Finn in her care again if she'd have him

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Dan W.
Sitter Profile Image: Raluca I.
Identity Verified
Raluca I.
£45
total per day
5.0 out of 5 stars
6 reviews
1 repeat pet owner
15 years of experience
Croydon, CR0

About: I've been surrounded by animals my whole life, currently a mom of two cats and a lovely dog. From a young age, I’ve naturally taken on the role of pet caregiver, feeding, walking, bathing and even administering basic medications when needed. I’ve always been the one friends and family turn to when they need someone reliable and loving to look after their pets. Whether it’s keeping a puppy entertained or making sure older pets are comfortable and well cared for, I do it with genuine affection and attention to their individual needs. I work from home full-time, which allows me to give your pet the time, attention and companionship they need throughout the day. My routine is flexible, so I can accommodate a variety of schedules, whether that’s early morning drop-offs, midday walks, or overnight stays. I’m happy to care for pets in my own home, where I’ve created a calm and pet-friendly environment, or I can come to yours if your pet is more comfortable staying in their familiar surroundings. Since I work remotely, I’m always nearby to give cuddles, toilet breaks, and playtime whenever it’s needed. When your pet stays with me, they’ll be welcomed into a safe, loving home with a securely fenced decking, where they can explore and play freely. I have a gentle and well-socialised dog who gets along brilliantly with others, and I always introduce pets slowly and mindfully to make sure everyone feels at ease. If I’m looking after your pet in your home, I’ll bring my dog with me, and I’ll make sure both pets are comfortable, supervised, and settled. I’m happy to use crates if needed, and can follow any routine you have in place, whether that’s feeding schedules, medications, or special instructions. My dog is crate trained and very well behaved, I am experienced in training dogs tricks and good behaviour. Your pet’s wellbeing and happiness are always my top priorities.

Sitter Profile Image: Chloe S.
Identity Verified
Chloe S.
£34
total per day
8 years of experience
Surrey, CR2

About: I’ve always loved dogs, and have a beautiful frenchie of my own called Hugo. I’ve always been around dogs of all ages from a young age. Any questions please don’t hesitate to ask! I work from home for the majority of the week and if I’m needed in office my days are flexible so I can accommodate different days each week. I have a fully enclosed garden that the dogs can run around in and have fun. We have cameras set up as well for extra security. We have multiple dog beds and can get something specific if required.

Sitter Profile Image: Alexandru N.
Identity Verified
Alexandru N.
Star Sitter
£28
total per day
5.0 out of 5 stars
10 reviews
5 repeat pet owners
8 years of experience
Croydon, CR2

Alex and Mykal could not have been any more accommodating of my little dog - asking all the right questions even before the Meet & Greet (she has medical needs) where they made plenty of time for us, paired with frequent updates during her stay, I’m always reassured my dog is in very good hands. Taking great care of introductions and day-to-day care, they’re very diligent and super kind and personable pet lovers, a great fit for us! Thank you 🙏

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B T.
Sitter Profile Image: Rachel L.
Identity Verified
Rachel L.
£43
total per day
4.9 out of 5 stars
49 reviews
16 repeat pet owners
10 years of experience
Croydon, CR0

Rachel was clearly very lovely with our dog. He rarely eats all his lunch but did so with her. He came back tired and happy and Rachel was in communication throughout the day. Would recommend her to anyone else.

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Josh S.
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The median cost per day for doggy day care in Croydon is £29

Dog owners share their Rover experiences - Croydon

1 / 1
5.0 out of 5 stars

Ross was amazing with Lassie as usual! And piglet is always such a lovely companion for lassie to be with for the day!

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Bonnie D.
Doggy Day Care
5.0 out of 5 stars

Giedre was wonderful with our dog Satoshi! He seemed really happy and settled after his stay with her. We especially appreciated that she could take him at short notice. She sent us regular updates and pictures, which gave us great peace of mind. We would definitely book Giedre again without hesitation. Highly recommended!

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Pawel B.
Doggy Day Care
5.0 out of 5 stars

Ralph had a lovely time with Salem’s and her daughter, they sent us lots of nice photos and videos of him playing with the other dogs and he came home absolutely knackered. Very happy!

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George D.
Doggy Day Care
5.0 out of 5 stars

Calon had a fantastic time with Tatiana, Omar and especially Chloe. They made Calon feel like part of the family. Tatiana sent regular updates and photos (unprompted) which was wonderful to see. We will definitely be booking time again with them. Thank you so much for looking after Calon!

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Laura G.
Doggy Day Care
5.0 out of 5 stars

Julia took great care of my dog and was absolutely lovely to deal with. She kept me regularly updated throughout, which gave me great peace of mind. I really appreciated the care and attention she gave my dog and would happily recommend her to anyone looking for a reliable and caring dog sitter.

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Chevanthy K.
Doggy Day Care
5.0 out of 5 stars

Milo had another great day with Kseniia and Bob. I got regular updates of their fun and games and cuddles and Milo came home a very happy and tired little one. Thanks so much Kseniia & hopefully see you again soon :)

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Fiona C.
Doggy Day Care
5.0 out of 5 stars

Jennie was great looking after Momo. She followed the care instructions, sent updates and was super attentive to Momo. We were at peace leaving Momo with her.

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Neha J.
Doggy Day Care
5.0 out of 5 stars

Stephen has looked after Larry a few times now and each time he comes back knackered and wanting to go back for more playtime. Very much recommended!

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Adam U.
Doggy Day Care
5.0 out of 5 stars

Milo had another lovely day with Abby and little Crumpet and I was updated regularly with photos of their time. Milo came home very relaxed and went straight to sleep after so much fun! Thanks Abby :) x

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Fiona C.
Doggy Day Care
5.0 out of 5 stars

Bobbie loved her day with Claire and Ruby. She enjoyed walks, playtime, snoozes and cuddles and came back to us a very happy pup 🐶💕

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Alison H.
Doggy Day Care
5.0 out of 5 stars

We love Shannon!! Pablo always has the best time and runs off with her without looking back which is huge for him as he usually shakes and gets nervous when he knows I’m about to leave him and go off to work. She’s so lovely and has such a warm nature which I think he loves x would definitely use her again x

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Tenikah B.
Doggy Day Care
5.0 out of 5 stars

Incredible dog sitter. Our Doggo Max is so well loved here. We couldn’t thank Rosa enough. Will definitely use again and again and again :)

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Katheryne H.
Doggy Day Care
5.0 out of 5 stars

Charlotte was brilliant from the off. After a last minute request, she was quick to respond at a time in need. From the moment I dropped Ruby off, I knew she was in good hands. Will be using again!

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Matthew W.
Doggy Day Care
5.0 out of 5 stars

Stanley had the best day with Olivia and Sebastian. Olivia sent photo updates and kept in touch during the day and even took time out to do a quick meet and greet prior to the day care. Stanley will absolutely be spending the day with them both again soon. Thanks Olivia!

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Simon H.
Doggy Day Care
5.0 out of 5 stars

Andrew has been absolutely incredible with our sensitive puppy, Kimi. He took the time to get to know him and find out what his needs are ahead of booking in for the first time, which really put our minds at ease. It was the first time we left Kimi with someone from Rover, but Andrew was clear, confident and communicated well throughout the whole process. He was patient and kind and it showed when we brought Kimi back for a second visit, he was so excited to see Andrew. He respects his space and the fact that he was a bit nervous to begin with. We’d highly recommend Andrew and know we’ve found someone we can leave our boy with. Thank you Andrew!

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Amelia S.
Doggy Day Care
5.0 out of 5 stars

Lauren was very kind and communicative. It seemed like Crumpet had a really nice time in her lovely home ❤️ we will definitely be booking with Lauren again soon!

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Abby L.
Doggy Day Care
5.0 out of 5 stars

Bobbie had another lovely play date with Rolo and Louise! She loves spending time with them and always comes back home a happy and tired pup 🐶💕

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Alison H.
Doggy Day Care
5.0 out of 5 stars

Lyndsey is lovely, communicative, great location and so good with my dog - even got her interested in toys!

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Lucy P.
Doggy Day Care
5.0 out of 5 stars

Xuan is fantastic. She takes great care of my Shih Tzu Momo. She listens to how he needs to be cared for and sends plenty of updates. Really appreciate Xuan and how happy she makes Momo. He runs to her house even on days he’s not supposed to go there.

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Neha J.
Doggy Day Care
5.0 out of 5 stars

Aneeka was lovely with Digger and kept me informed of how he was doing. She clearly loves dogs and takes special care of them. I recommend Aneeka.

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Lee L.
Doggy Day Care
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Popular requests for doggy day care - Croydon

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Sitters in Croydon average 3
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FAQs for Doggy Day Care - Croydon

Frequently asked questions about Rover

The average cost for Doggy Day Care in Croydon on Rover is £34.5 per day (as of September 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Doggy Day Care easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Doggy Day Care. For more information on service fees, click here .

There are 17,180 sitters on Rover for Doggy Day Care in Croydon. About 87% of Croydon sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

Sitters on Rover can offer flexible scheduling, so you can coordinate times that work best for you and your pet—whether that’s early drop-off or later collection to match your Croydon commute.

If your schedule changes, it’s best to let your sitter know through the app as early as possible. Many sitters can adjust collection and drop-off times when needed.

Your dog’s first day care experience is a big milestone! To help your pup settle in comfortably, we recommend:

  • Food and treats portioned for the day, with feeding instructions
  • Your dog's lead and collar (ensure tags are up-to-date)
  • Any seasonal gear, such as paw-safe wax for winter or a cooling vest for the summer
  • Medication, if applicable, with clear dosage notes
  • Any special care instructions or training tips to help your sitter provide the most personalised care possible

Tip: Upload this information directly through the Rover app before drop-off. The more context you provide, the better your sitter can tailor the day to your dog.

While each sitter sets their own vaccine requirements, staying up-to-date on your dog's vaccines is the best way to be 'boarding ready'. Vaccinations help create a safe environment for all pets under a sitter’s care.

Sitters in Greater London may request that your dog be up-to-date on core vaccines, such as Canine Distemper, Canine Parvovirus, Canine Adenovirus (also known as DHP or DHPPi), Leptospirosis and Kennel Cough. Cats may be required to have Feline Panleucopenia Virus, Feline Herpesvirus, Feline Calicivirus, and Feline Leukaemia Virus up to date.

By discussing your pet's health history early, you’re adding a layer of confidence for you and your sitter before the booking begins.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

A Meet & Greet is a short introductory meeting between you, your dog, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

We require sitters to operate in compliance with applicable local licensing requirements. In England, pet sitters who board dogs or provide doggy day care as a business may need a valid licence under the Animal Welfare (Licensing of Activities Involving Animals) Regulations 2018. When vetting your sitter, ask if they meet local licensing requirements for dog boarding. This confirmation is important for coverage under the Rover Guarantee. Read more about our requirement for following local licensing requirements .

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