Cat Sitting Cardiff

Book a cat sitter to stop by your home to feed and play with your cat.

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Over 296
pet owners in Cardiff have booked cat sitting

Cardiff, Find top-rated cat sitting

Prices are estimates per visit for 1 cat. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Lisa M.
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Lisa M.
Star Sitter
£14
total per visit
5.0 out of 5 stars
• 287 reviews
84 repeat pet owners
20 years of experience
Cardiff, CF14

“Lisa did a fantastic job looking after our boy Austin. When we met Lisa previously she put us at ease, a genuinely lovely person who is a total animal lover 😸 It was so lovely having the pictures and updates with each visit! Lisa also came at the requested time and stayed for the full 30mins if not more which was lovely! It was clear when we came home that Aussie had been well looked after and he was his usual happy self! I’m so glad and I can honestly say it’s the first time I’ve been away and not had to worry about him. Already planning our next trip and looking to re-book 🤩!!”

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Sarah K.
Sitter Profile Image: Lisa D.
Identity Verified
Lisa D.
Star Sitter
£15
total per visit
5.0 out of 5 stars
• 28 reviews
11 repeat pet owners
10 years of experience
Cardiff, CF14

“⭐️⭐️⭐️⭐️⭐️ I honestly cannot recommend Lisa highly enough! She looked after my cats while I was away on holiday, visiting my flat every other day for the whole week, and I couldn’t have asked for anyone better to take care of them. From the moment I arranged everything with Lisa, she was absolutely lovely, reliable and reassuring. Leaving your pets behind when you go away can be such a worry, especially when they’re your babies, but Lisa completely put my mind at ease. I knew they were in safe hands and being properly looked after while I was away. Lisa was fantastic at keeping me updated and making sure everything was okay. She was caring, trustworthy and clearly genuinely loves animals, rather than it just being a job to her. Knowing she was going into my home, checking on my cats and making sure they were happy, fed and comfortable gave me such peace of mind throughout my holiday. She went above and beyond what I expected, and im sure I’ll be coming home to happy, well-cared-for cats and everything exactly as I had left it. It’s such a relief to find someone you can completely trust with both your pets and your home, and I feel incredibly lucky to have found Lisa. I would 1000% recommend Lisa to absolutely anyone looking for someone to care for their pets. She is kind, dependable, caring, trustworthy and genuinely amazing at what she does. I wouldn’t hesitate for a second to use her again, and I will definitely be contacting her the next time I go away. Thank you so much, Lisa, for taking such good care of my babies and giving me one less thing to worry about while I was away. You were absolutely amazing, and I couldn’t be happier with the care you gave them. 🥰🐾❤️ 5 stars really don’t feel like enough! ⭐️⭐️⭐️⭐️⭐️”

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Matthew S.
Sitter Profile Image: Nada H.
Identity Verified
Nada H.
£12
total per visit
5.0 out of 5 stars
• 4 reviews
1 repeat pet owner
1 year of experience
Cardiff, CF24

“Fantastic sitter! Nada was brilliant looking after our cats. She sent regular photos and updates and provided reassurance they were well looked after while on our holiday. Would definitely recommend.”

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welsh g.
Sitter Profile Image: Melissa O.
Identity Verified
Melissa O.
Star Sitter
£16
total per visit
5.0 out of 5 stars
• 29 reviews
13 repeat pet owners
5 years of experience
CF14

“Melissa was brilliant! Both cats absolutely adore her! She arrived early and made sure the cats were happy and settled before we left. We got regular updates and photos whilst we were away, clearly everyone enjoyed their time together. It was reassuring to know Melissa was there and we came home to a tidy house and very happy cats, will definitely book Melissa again - thank you!”

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Sue C.
Sitter Profile Image: Margaret Louise S.
Identity Verified
Margaret Louise S.
Star Sitter
£17
total per visit
5.0 out of 5 stars
• 103 reviews
31 repeat pet owners
9 years of experience
Cardiff, CF11

“Amazing - gave me updates every visit and made sure my boy was happy and played with every time! I’ll definitely be requesting Louise again ☺️”

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Beth M.
Sitter Profile Image: Samantha J.
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Samantha J.
Star Sitter
£19
total per visit
5.0 out of 5 stars
• 6 reviews
4 repeat pet owners
Cardiff, CF11

“Samantha has been great. Highly recommend. I put out a request for 2 visits a day over a 2 week period with only 48hrs notice. I had a message from Samantha straight away. I had regular updates and pictures of Justin and he was happy and well cared for on my return. Will definitely use Samantha again. ”

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Nicola C.
Sitter Profile Image: Mireia H.
Identity Verified
Mireia H.
Star Sitter
£13
total per visit
5.0 out of 5 stars
• 25 reviews
9 repeat pet owners
6 years of experience
Cardiff, CF5

“Our indoor (high-maintenance) cat had a great time with Mireia whilst we were away. We were given detailed report cards and updates on Silas which reaffirmed that he was in safe hands. Will definitely book with you again!”

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Alaniya s.
Sitter Profile Image: Uliana S.
Identity Verified
Uliana S.
£10
total per visit
5.0 out of 5 stars
• 5 reviews
2 repeat pet owners
5 years of experience
CARDIFF, CF14

“Uliana was so fab with Phoebe. She took such good care of her and made sure she had a good run around outside and lots of attention. Uliana’s communication was great and I will definitely book her again. Thank you!!”

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Hannah N.
Sitter Profile Image: Amy S.
Identity Verified
Amy S.
£13
total per visit
5.0 out of 5 stars
• 8 reviews
1 repeat pet owner
10 years of experience
Cardiff, CF23

“Amy was incredible taking care of our cat Lilo while we were away! Constant updates and our cat seemed super comfortable with her!”

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Kieran B.
Sitter Profile Image: Alicia C.
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Alicia C.
£10
total per visit
5.0 out of 5 stars
• 6 reviews
1 repeat pet owner
10 years of experience
Cardiff, CF10

“Alicia has been amazing with Skye. She is reliable, responds quickly to messages, and has been so patient with my anxious dog. She really takes the time to make Skye feel comfortable and doesn’t just pop in and leave, she spends quality time playing with her and giving her lots of attention. It gives me real peace of mind knowing Skye is safe, happy and well cared for whenever I’m not there. I wouldn’t hesitate to recommend Alicia to anyone looking for someone who genuinely cares about their pet. ⭐️⭐️⭐️⭐️⭐️”

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Shannon M.
Sitter Profile Image: Zoe B.
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Zoe B.
£16
total per visit
20 years of experience
Cardiff, CF11

About: 🐱 About me 👋 Hi, I’m Zoë, I’m 34 and I work from home, so I’m around all day, every day and can give your cat plenty of attention and company 😊 I’ve had cats since I was born and have genuinely never not had a cat in my life! I love cats and am very comfortable looking after all different personalities, from confident and playful to shy and independent. I have my own 2-year-old British Shorthair, Teddy, who is very friendly with other cats 🐱 If your cat is shy or prefers their own space, that’s absolutely fine too — I can keep them completely separate and give them their own quiet space. 🏠 Cat boarding - staying with me I have a quiet, cat-friendly home with lots of cosy spaces for cats to relax. I have a garden with a high fence and live on a quiet estate away from a main road. I’m happy to keep cats indoors if that’s what they’re used to, or allow outdoor time if appropriate and agreed with you beforehand. I’ll always follow your instructions and their normal routine. During their stay, I’m happy to provide feeding, fresh water, clean litter trays, brushing, playtime and lots of cuddles 🥰 I have plenty of cat toys and am also comfortable administering flea and worming medication when given clear instructions. Because I work from home, your cat won’t be left alone for long periods and I can give them plenty of attention throughout the day. 😊 🚗 Cat sitting - visits to your home I also offer visits to your own home, which can be a great option for cats who are happier in their familiar surroundings. I drive, so I can travel to your home and spend proper time with your cat rather than simply popping in to feed them. I can follow their usual feeding and medication routine, clean litter trays, refresh food and water, play with them, brush them and give them as many cuddles as they’re happy with 🐱💕 I’m also happy to send you photos and updates while you’re away, so you can see how they’re getting on. I can also help with a few things around the house while you’re away, such as watering plants, bringing in post or parcels and putting bins out 🌱 ❤️ My approach Every cat is different, so I’m happy to work around their individual personality and routine. Whether they want constant attention and cuddles or would rather hide under the bed and be left alone, I’ll never force interaction and will give them the time and space they need. My main priority is making sure your cat feels safe, comfortable and settled while you’re away. I look forward to meeting you and your cat! 😊🐾 I work from home, so I’m around all day, every day and have plenty of time to spend with your cat 😊 I’m flexible with my schedule and can fit around your cat’s usual routine, including feeding times, playtime and any medication they need. I’m also available for weekends and longer stays. I have a quiet, cat-friendly home with lots of cosy spaces for cats to relax. I have a high-fenced garden and live on a quiet estate away from a main road. I’m happy to keep cats indoors or allow outdoor time depending on what they’re used to. I’ll always make sure they’re safe, comfortable and supervised 😊 I also have my own friendly 2-year-old British Shorthair, Teddy. He’s very sociable with other cats, but I’m happy to keep him separate if your cat is nervous or would prefer their own space. 🐱

Sitter Profile Image: Diane B.
Identity Verified
Diane B.
£19
total per visit
4.8 out of 5 stars
• 13 reviews
3 repeat pet owners
40 years of experience
Cardiff, CF11

“Diane was absolutely fabulous , she went above and beyond looking after our 2 cats Will definitely use her again ”

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Lisa
Sitter Profile Image: Isabel L.
Identity Verified
Isabel L.
£10
total per visit
5.0 out of 5 stars
• 1 review
2 years of experience
Cardiff, CF24

About: I’ve taken care of animals my whole life, I owned a cat my whole life, and who I absolutely adored! I also have experience with dogs and small pets, I am willing to answer any questions, and I am comfortable with pets of any age! I am able to provide a range of services for your pets, be it taking energetic dogs on long, high energy walks with lots of play, or providing enriching home activities - whatever your pet may need! I am willing to aid in training for younger pets, although not a professional, I do have some experience, and am able to work with you to support your pet! I am currently working part time at a local pub, with an incredibly flexible schedule, which allows me to spend plenty of time with your pets! I am currently a student, with plenty of availability to care for your furry friends! You are more than welcome to ask my schedule whilst I am looking after your pets, and I am flexible and willing to meet your needs for the best care possible! I am typically available any day of the week, providing I have no prior commitments, as long as you are able to give me notice, I will be able to move things around to accomodate your schedule! In late September, I will be moving out of the area for University, however I will still have some availability throughout the year when I am back for holidays! I am fit and active, so able to take dogs on long walks if needed! I am fully DBS checked as I have previously worked with vulnerable children. I adore animals of all shapes and sizes, so I’m willing to meet your pets needs! I will always follow a pet and their owner's lead, and will never do anything that has not been previously agreed! (locations for dog walks, what food will be provided, how much time I will spend in your house etc.) I offer dog walks, drop ins, and pet sitting in your home, in which timings and activities can be agreed in advance!

Sitter Profile Image: Eloisa L.
Identity Verified
Eloisa L.
£13
total per visit
5.0 out of 5 stars
• 3 reviews
3 repeat pet owners
10 years of experience
Cardiff, CF10

About: I have previously worked with pet training specialists and can provide my own knowledge of how to care for your pets behaviours. I also have experience in dog resuscitation, for emergencies and can look after dogs with special needs/medical illnesses/requirements. I am currently using rover and other pet care websites as my full time job. This means I am available all day every day, at any time to take care of your pets! I will look after the pets as if they were my own. I understand boundaries and respect within someone’s home. I’m here to give you a trustworthy place to leave your animals. Any requirements you have for your home or loved pets, can be done. Usually when doing these jobs I bring my husband along, just for safety reasons and to also help out on demanding jobs. If you’re not okay with that, let me know and we can work around it!

Sitter Profile Image: Madison S.
Identity Verified
Madison S.
£14
total per visit
5.0 out of 5 stars
• 4 reviews
15 years of experience
Cardiff, CF10

“Maddie has been absolutely fantastic looking after my two cats over the last couple of days. As they have only been with me for three weeks since being adopted from Cats Protection, I was naturally a little anxious about leaving them so soon. Maddie went above and beyond, making sure they were well fed, spent time playing with them, keeping them company, and even taking care of cleaning out their litter tray. It was clear that she genuinely cared about their wellbeing and helped them feel comfortable and settled while I was away. I came home to two happy, relaxed cats, which gave me great peace of mind. I wouldn't hesitate to recommend Maddie to anyone looking for a reliable, caring, and trustworthy pet sitter. Thank you so much, Maddie!”

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Sian H.
Sitter Profile Image: Zizhuo O.
Identity Verified
Zizhuo O.
£12
total per visit
1 year of experience
Cardiff, CF11

About: I am a cheerful, energetic, and huge animal lover who naturally connects with pets. While I don’t currently own a pet of my own, I have plenty of hands-on experience caring for them. I have looked after a Whippet, golden retrievers, Shiba Inu. so I’m well-versed in handling high-energy dogs that love a good run, and I’ve also regularly cat-sat a lovely Garfield cat, which taught me all about giving felines their space while keeping them perfectly pampered. I have endless patience and treat every pet with the utmost care and attention. I can't wait to give your furry family members a safe, happy, and loving environment while you're away! I maintain a flexible part-time schedule, which allows me to dedicate plenty of quality time to your pets. I am easily available for house sitting, ensuring their routines remain perfectly consistent. When staying at your home, I strictly follow your house rules and pet routines. I ensure a clean, safe environment, keep doors secure, and always stay highly attentive to your pet's safety.

Sitter Profile Image: Mia G.
Identity Verified
Mia G.
£14
total per visit
5.0 out of 5 stars
• 3 reviews
1 year of experience
Cardiff, CF10

“Mia was great with my cat MEGA. She’s very warm, friendly & MEGA was instantly comfortable & relaxed at her flat. I was provided constant updates and cute photos of him, This was especially appreciated as I was travelling abroad. I will defo be using Mia for all future cat sitting. Thanks! :)”

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Ayub A.
Sitter Profile Image: Tom F.
Identity Verified
Tom F.
£17
total per visit
5.0 out of 5 stars
• 51 reviews
18 repeat pet owners
6 years of experience
Cardiff, CF5

“As usual, Tom did a great job looking after our cat. He is 100% reliable and helpful. Our cat was relaxed and happy on our return. Highly recommend! ”

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Mary H.
Sitter Profile Image: Claudia M.
Identity Verified
Claudia M.
£14
total per visit
5.0 out of 5 stars
• 1 review
1 repeat pet owner
2 years of experience
Cardiff, CF24

About: Hi, I’m Claudia! I work from home in the Insurance field - just a boring 9-5! While I don’t technically own a cat, my downstairs neighbour’s cat decided to sneak into my flat from a window (!), claimed the place as her own, and has been the queen of the house (and the star of my profile pic!) ever since. I occasionally cat-sit for my lovely street neighbours when they’re off on holiday. Living alone means I will take every opportunity for some extra cat cuddles!

Sitter Profile Image: Nerys R.
Identity Verified
Nerys R.
£13
total per visit
5.0 out of 5 stars
• 3 reviews
2 repeat pet owners
30 years of experience
Cardiff, CF11

About: I’ve owned dogs for over 20 years, mainly sighthounds, and smaller breeds, I grew up with Jack Russells, so caring for dogs has always been a big part of my life. I have looked after friends and family's dogs and cats, who regularly trust me to walk, feed, and look after their pets, whether that’s for daily care, overnight stays, or longer periods in both my home and theirs. I genuinely love animals and focus on making them feel safe, comfortable, and happy. I’m experienced in giving dogs the right balance of exercise, attention, and calm time, depending on their individual needs, whether that’s energetic walks or a more relaxed pace for older dogs. I’m reliable, and both my partner and I are trustworthy, and treat every dog as if they were our own, ensuring they feel loved and well cared for while you’re away. I work full time from Mon-Fri and work arranged days at the office and my partner is a freelancer who works from home and can be very flexible with his schedule, according to his calendar and pet sitting arrangements. I have an eclosed fenced garden with no back access, I have a front gate and friendly neighbours. I have a very animal friendly home and have looked after dogs of most ages, they are treated as if they are home from home, with parks nearby.

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The median cost per Visit for cat sitting in Cardiff is £12

Cat owners share their Rover experiences - Cardiff

1 / 1
5.0 out of 5 stars

Amy was incredible taking care of our cat Lilo while we were away! Constant updates and our cat seemed super comfortable with her!

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Kieran B.
Drop-In Visits
5.0 out of 5 stars

We had such a positive experience with Cadan. Our two cats can be quite shy and nervous around new people, so we were naturally a little anxious about how they would cope. From the start, he was friendly, reliable, and punctual, and he kept us updated, which gave us real peace of mind. We particularly appreciated how patient and gentle he was with our cats. He gave them treats, played with them and simply spent time keeping them company, allowing them to approach him at their own pace rather than forcing any interaction. We came home to two happy, relaxed cats, and we couldn't have asked for a better first experience. We're really pleased to have found someone we feel comfortable trusting with their care, and we'd happily recommend him to anyone looking for a kind, attentive, and dependable cat sitter. We'll definitely be booking him again!

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Swetha T.
Drop-In Visits
5.0 out of 5 stars

Lisa was great dropping in on our cats. She played with them and gave us a nice update with pictures.

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Rory J.
Drop-In Visits
5.0 out of 5 stars

This was my first time using the app and Claire was excellent. She came around to meet my cats beforehand and learn all about their habits. Unfortunately my cats are wary of strangers, so she didn't see Tia the whole week, which didn't surprise me! Claire provided detailed updates and I would definitely use her again.

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Arlene M.
Drop-In Visits
5.0 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I honestly cannot recommend Lisa highly enough! She looked after my cats while I was away on holiday, visiting my flat every other day for the whole week, and I couldn’t have asked for anyone better to take care of them. From the moment I arranged everything with Lisa, she was absolutely lovely, reliable and reassuring. Leaving your pets behind when you go away can be such a worry, especially when they’re your babies, but Lisa completely put my mind at ease. I knew they were in safe hands and being properly looked after while I was away. Lisa was fantastic at keeping me updated and making sure everything was okay. She was caring, trustworthy and clearly genuinely loves animals, rather than it just being a job to her. Knowing she was going into my home, checking on my cats and making sure they were happy, fed and comfortable gave me such peace of mind throughout my holiday. She went above and beyond what I expected, and im sure I’ll be coming home to happy, well-cared-for cats and everything exactly as I had left it. It’s such a relief to find someone you can completely trust with both your pets and your home, and I feel incredibly lucky to have found Lisa. I would 1000% recommend Lisa to absolutely anyone looking for someone to care for their pets. She is kind, dependable, caring, trustworthy and genuinely amazing at what she does. I wouldn’t hesitate for a second to use her again, and I will definitely be contacting her the next time I go away. Thank you so much, Lisa, for taking such good care of my babies and giving me one less thing to worry about while I was away. You were absolutely amazing, and I couldn’t be happier with the care you gave them. 🥰🐾❤️ 5 stars really don’t feel like enough! ⭐️⭐️⭐️⭐️⭐️

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Matthew S.
Drop-In Visits
5.0 out of 5 stars

Our Bran took to Alys immediately which was so sweet to see. As a first time cat owner, leaving Bran alone was a bit scary at first, but Alys sent us loads of pictures and communicated with us lots 🥰. Will definitely be our go to person from now on.

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Jones S.
Drop-In Visits
5.0 out of 5 stars

Abi was absolutely fantastic taking care of Mia! Communication was seamless, and the regular updates and photo check-ins gave me complete peace of mind while I was away. Everything was kept spotlessly clean, including Mia’s litter box and feeding area, and Mia was clearly happy and well-loved the entire time. immediately rebooked Abi for my next trip. I can't recommend her highly enough!

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Serkan A.
Drop-In Visits
5.0 out of 5 stars

Paige has gone above and beyond for our Loki! Extremely detailed daily updates with lots of pictures. Our shy boy even came out for strokes and cuddles! Thank you.

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Rebecca M.
Drop-In Visits
5.0 out of 5 stars

Kiera was fantastic and clearly really cared about and loved being around our cats. She was always prompt and sent detailed updates and photos after visits. We would definitely ask her to look after our fur babies again.

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Sarah T.
Drop-In Visits
5.0 out of 5 stars

Amazing service, went the extra mile in all regards. We felt really safe with lela and will be using her again in the future!

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Jack T.
Drop-In Visits
5.0 out of 5 stars

Went above and beyond to care for our cat! So lovely and felt content knowing she was checking in on him, would definitely recommend!!

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Chloe C.
Drop-In Visits
5.0 out of 5 stars

Annie was brilliant at looking after Leo! She responded promptly and sent lovely photos and updates 😊

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Sian R.
Drop-In Visits
5.0 out of 5 stars

Ngan did a great job. My cat was clearly looked after well and was happy upon my return. The home was also well maintained and tidy as I left it. Great communication and photo updates each day. Certainly recommended for anyone needing a cat sitter.

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T P.
Drop-In Visits
5.0 out of 5 stars

Hannah is extremely professional and kind. She sent lots of lovely photos of our cat Honey during her visits, which my kids loved. We're never bothering with a cattery again!

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Catherine A.
Drop-In Visits
5.0 out of 5 stars

Christy was an absolute star with our Mr Blue Cat. Updating us while we were away, giving him loads of care and love and sending us lovely photos. Christy even brought our bins in, watered our plants and tidied up Blue's messy litter toilet stones! When we got home Blue was sooo happy and relaxed. We felt so safe having Christy look after him, we highly recommend her and her skills and we will definitely be asking her back again! Thank you so much again for all your help, Christy. Jessie, David and Mr Blue xxx

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Jessie S.
Drop-In Visits
5.0 out of 5 stars

We're so happy to have found Molly to visit our cat when we go away. She is happy to pop in, change litter and even had the tricky task of administering last minute eye drops when our cat developed an eye ulcer. Nothing is too much trouble and I would recommend her every time. Thanks again Molly xx

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Amy B.
Drop-In Visits
5.0 out of 5 stars

Gemma is an amazing cat sitter. Our cats loved her. She was very responsive and adaptive to our needs which also included a last minute date change. I hope we all (cats included) can work with her again 😸

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Ngan N.
Drop-In Visits
5.0 out of 5 stars

Hollie is just the best. She was available to look after my fur baby at short notice whilst I went to a wedding and sent me photos of him which calmed my nerves lol. I arrived back to a healthy and cuddly cat! Thanks again lovely x

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Lamisa L.
Drop-In Visits
5.0 out of 5 stars

Kate was amazing! So kind and had constant communication. I felt super comfortable having her visit knowing her love for animals. We will be having Kate visit again without a doubt! :)

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Isabella J.
Drop-In Visits
5.0 out of 5 stars

Rhos was great looking after our 2 furbabies, keeping us updated following each visit & sending us photos / videos. Rhos was thourough learning about our cats & their routines on the pre visit & handled our shy cat really well, knowing exactly what to do to win him over in a short time - he even let Rhos giving him some fusses ☺️ Would recommend!

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Sara S.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to £25,000 reimbursement for eligible vet care. Learn more
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Why Choose Rover?

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How to book cat sitting

  1. 1. Search

    Browse profiles of sitters near you who offer cat sitting.
  2. 2. Meet & Greet

    Meet either virtually or in person with a pet sitter to discuss the level of care needed for your pets while you’re away for extra peace of mind.
  3. 3. Book and Pay

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Popular requests for cat sitting - Cardiff

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Sitters in Cardiff average 3
repeat cat sitting pet owners

FAQs for Cat Sitting – Cardiff

Frequently asked questions about Rover

The average cost of Cat Sitting in Cardiff is £14 per Visit as of November 2026. Most bookings cost between £12 and £20 per Visit.

On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of November 2026, there are 705 sitters on Rover offering Cat Sitting across the city of Cardiff. About 92% typically respond to requests within 60 minutes.

Enter your address and booking dates to see which sitters are available near you. You can also message multiple sitters to improve your chances of finding the right care.

Many sitters on Rover are experienced in managing 'full houses', from bonded pairs to larger clowders with different personalities. Help your sitter prepare by:

  • Creating individual profiles for each cat. This allows you to list specific details easily, from dietary restrictions to personal boundaries.
  • Detailing their routines during your Meet & Greet. Show your sitter what tricks you use to make sure your cats eat their meal—and only their own meals.
  • Identifying your cats’ hiding spots. The less time your sitter spends looking for one cat who likes to hide, the more time they can spend with the other cat who likes to snuggle.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Cardiff pet parents with similar pet households.

You can look for sitters on Rover whose profiles and reviews mention experience with shy, nervous or indoor-only cats.

When you contact a sitter, explain your cat’s usual routine, hiding places, preferred level of interaction and any door, window or escape-prevention precautions. During the Meet & Greet, discuss how the sitter will approach feeding, litter care, medication, play and check-ins without forcing interaction. You can also ask the sitter to provide specific photo or message updates through Rover.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter must complete an identity verification process before listing their services on Rover. This process checks that the sitter’s identity matches their provided documents.

Identity verification doesn't assess a sitter’s experience or suitability for your pet. To see if a sitter is the right fit, you can review each sitter's profile for ratings, verified reviews, repeat pet owner information and care style. We also recommend arranging a Meet & Greet to discuss your pet’s needs and make sure the sitter is the right fit before booking.

For more details, visit our Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to £25,000 in eligible veterinary care reimbursement.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who've never booked with you before can schedule a Meet & Greet on Rover, but you're welcome to coordinate one in Rover messages with sitters you've previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you're booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you'll have a chance to go through your pet's routine, medical needs and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. A Meet & Greet is a great way to prepare your pet and sitter for longer or first-time bookings. Read our tips for your first Meet & Greet.

sitters on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three- or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-in visits, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12.00 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our booking protection will kick in. This means you'll get a full refund and our support team will work with you to find a replacement sitter.

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