Cat Sitting Cardiff

Book a cat sitter to stop by your home to feed and play with your cat.

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Over 357
pet owners in Cardiff have booked cat sitting

Cardiff, Find top-rated cat sitting

Prices are estimates per visit for 1 cat. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Mireia H.
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Mireia H.
Star Sitter
£13
total per visit
5.0 out of 5 stars
8 reviews
6 repeat pet owners
6 years of experience
Cardiff, CF5

Mireia has been absolutely incredible taking care of my 3 furry companions; going the extra mile and building a kind and friendly bond with each of them, managing their various needs and personalities with ease, keeping them happy, fed and loved with every visit, incredibly grateful and I can only imagine that they are looking to her next visit!

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Sam P.
Sitter Profile Image: Lisa M.
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Lisa M.
Star Sitter
£14
total per visit
5.0 out of 5 stars
250 reviews
73 repeat pet owners
20 years of experience
Cardiff, CF14

Lovely to have a little overview of Tia’s day and to see photos. Can see from the pictures that Tia enjoyed spending time with Lisa. Really liked that Lisa came to meet Tia prior to today so she wouldn’t be a stranger.

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Carol-Ann F.
Sitter Profile Image: Martha C.
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Martha C.
£13
total per visit
5.0 out of 5 stars
5 reviews
5 years of experience
Cardiff, CF24

Martha is so lovely, Meg instantly took to her as she obviously adores dogs. Could not have asked for anyone better and we had total confidence in her. Thank you so much Martha we will definitely use you again if we come to Cardiff.

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tracy k.
Sitter Profile Image: Rhiannon S.
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Rhiannon S.
£13
total per visit
5.0 out of 5 stars
28 reviews
5 repeat pet owners
11 years of experience
Cardiff, CF24

Rhiannon is amasing and managed to build trust with my very anxious cat Freya. During the recent hot weather she even put a bowl of ice water and damp cloths on the kitchen tile for my girls to cool down. Rhiannon is easy going and extremely responsive to messages. I highly recommend.

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Catherine L.
Sitter Profile Image: Siân W.
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Siân W.
£12
total per visit
14 years of experience
Cardiff, CF11

About: What sets me apart is that caring for dogs has always been more than a hobby—it's something I've genuinely loved for as long as I can remember. I've been the primary carer for three family dogs, from raising and training puppies to caring for a senior dog who is now 14 years old. I have experience training puppies and young dogs, helping them learn good manners, basic commands, and positive routines using reward-based methods. I've also rescued an adult Shih Tzu, so I understand that every dog has their own personality and may need patience while settling into a new environment. I'm confident caring for dogs with additional medical needs too. I previously looked after a diabetic Siberian Husky and was responsible for administering her insulin injections, so I'm comfortable following medication schedules and providing attentive care. Over the years I've also spent a lot of time learning about dog behaviour, training, and welfare through books and independent research because it's something I'm genuinely passionate about. I'm currently living and working in Cardiff while my own dogs are back home in North Wales, and I miss having dogs around every day. That's why I'd love to provide your dog with the same care, attention, and affection I'd give my own—whether that's long walks, playtime, cuddles on the sofa, or simply making them feel safe and loved while you're away. I’m currently a trainee clinical psychologist with a very flexible working pattern. I work from home three days a week, work in person two days a week (Tuesday and Wednesday), and usually have weekends free. This flexibility means I can easily fit walks, playtime, toilet breaks, feeding schedules, and plenty of companionship into my day. For drop-ins and walks, I have my own car, so I can travel throughout Cardiff and work around your pet’s routine rather than expecting them to fit around mine. Whether your dog needs an early morning walk, lunchtime company, or an evening visit, I’m happy to accommodate where possible. Whether your pet stays with me or I care for them in your home, their wellbeing will always be my priority. I live alone in a calm environment with access to a secure garden, and I’m used to making my home safe and comfortable for visiting dogs. I know every dog has different routines, boundaries, and preferences, so I’ll always follow your instructions carefully—from feeding and medication to walks, sleeping arrangements, and house rules. I want your pet’s experience to feel as familiar and stress-free as possible. If I’m caring for your pet in your home, I’ll always treat your space with the utmost respect and professionalism. I’m also completely happy with meet-and-greets before booking, and if you have home cameras or any other requests that help you feel reassured while you’re away, I’m more than happy to accommodate them. Building trust with both pets and their owners is incredibly important to me, and I’ll always keep you updated with messages and plenty of photos throughout your pet’s stay.

Sitter Profile Image: Kathryn J.
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Kathryn J.
£19
total per visit
1 year of experience
Cardiff, CF10

About: I have experience walking dogs and I am a very active, friendly person who enjoys spending time outdoors. I know lots of great parks and green spaces around Cardiff, and I love running and walking regularly. I am responsible, reliable, and confident with animals, and I always make sure dogs are safe, happy, and well exercised. As a student, I am flexible and looking to build on my experience through regular dog walking and pet sitting. My schedule is very flexible as I am a student, which allows me to fit pet care easily into my daily and weekly routine. I am available most days, including mornings, afternoons, and evenings, and can be flexible around owners’ needs. I am also happy to offer boarding when needed. I enjoy being active, so I can provide regular walks and outdoor time as part of my day. I always prioritise the safety, comfort, and wellbeing of every pet in my care. I make sure they are closely supervised at all times and kept secure during walks and any time spent with me. I am attentive and confident in handling different environments and always follow the owner’s instructions carefully. I provide calm, consistent care, making sure each pet receives the attention, exercise, and routine they need. I treat every animal with patience and respect, and I aim to build trust with both pets and their owners by being reliable and responsible.”

Sitter Profile Image: Pamela L.
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Pamela L.
£10
total per visit
5.0 out of 5 stars
4 reviews
10 years of experience
Cardiff, CF24

About: Animals have always been an important part of my life, and I understand that every pet has their own personality, routine, and needs. I have experience caring for both cats and rabbits, including feeding, cleaning, administering basic care, and providing plenty of attention and enrichment. I also have experience looking after pets in their own homes, ensuring they feel safe and comfortable while their owners are away. I’m patient, dependable, and committed to following your pet’s routine as closely as possible. Whether your pet is energetic and playful, shy and reserved, or a senior who needs a gentler approach, I’ll make sure they receive the care and attention they deserve. I understand how important regular updates are, so I’ll always keep you informed with photos and messages for complete peace of mind. My goal is simple: to make your pet feel happy, secure, and loved while you’re away, so you can travel knowing they’re in safe hands. I have a flexible work schedule, which allows me to adapt to your pet’s needs whenever possible. Whether you need regular visits, weekend care, or last-minute bookings, I’ll do my best to accommodate your schedule. I understand that plans can change, and I’m happy to be flexible when needed to ensure your pet receives reliable, consistent care. Your pet’s safety, comfort, and happiness are always my top priorities. I take the time to learn each pet’s routine, preferences, and any special requirements so they can feel as relaxed as possible while you’re away. In your home, I’ll treat both your pet and your property with the utmost respect, following your instructions carefully and maintaining your pet’s normal routine. I’ll also provide regular updates and photos, so you can have peace of mind knowing your furry family member is in safe and caring hands.

Sitter Profile Image: Christy H.
Identity Verified
Christy H.
Star Sitter
£16
total per visit
5.0 out of 5 stars
28 reviews
9 repeat pet owners
20 years of experience
Cardiff, CF23

Christy was great dropping in on our cats. She kept us updated with great photos and did everything we asked. We would highly recommend Christy.

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Rory J.
Sitter Profile Image: Jake B.
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Jake B.
Star Sitter
£17
total per visit
5.0 out of 5 stars
11 reviews
5 repeat pet owners
11 years of experience
Cardiff, CF24

Jake was fabulous. He went above and beyond to care for our cat, Luna over the holiday period. If you are looking for an attentive cat sitter with experience, Jake is your best option! Thank you so much again. 🥰

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Iona L.
Sitter Profile Image: Danah A.
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Danah A.
Star Sitter
£13
total per visit
5.0 out of 5 stars
22 reviews
4 repeat pet owners
7 years of experience
Cardiff, CF10

About: I’ve grown up around dogs and have two of my own back home: a Samoyed and a Poodle, which I miss very much🥺, And I’m used to different personalities, ages, and needs. They’re completely different, which has taught me how to understand each dog individually. I’ve trained my own dogs, including crate training, potty training, and basic commands like sit, stay, spin, paw and recall, so I’m confident handling behaviour in a calm and consistent way. I also enjoy making dog friendly treats and I’m very aware of what’s safe and unsafe for dogs. I’m a graduating student staying in Cardiff over the summer, so I have a very flexible schedule and can give dogs plenty of time, attention, and love. I have an easy access to a park and a garden, which is ideal for walks and outdoor time. I acquire an enhanced DBS check for added reassurance. I’m happy to help with anything from walks and day care to longer stays, and can also support with basic training if necessary :) I’m available throughout the week for walks, day care, and overnight stays, so I can be really flexible depending on what you need. I’m also quite an active person and love my morning walks, so having a little companion with me would make it even better My home is set up to be dog friendly and clean, so it’s a comfortable environment where dogs can settle in easily. I have access to a garden for quick toilet breaks. And I don’t have any other pets at home

Sitter Profile Image: Melissa O.
Identity Verified
Melissa O.
Star Sitter
£16
total per visit
5.0 out of 5 stars
25 reviews
11 repeat pet owners
5 years of experience
CF14

About: I have a rescue cat which has been with me for 6 years. The mother of the cat abandoned her when she was only 2 weeks old so I had to feed her milk from the bottle, make sure she can do her toilet properly and keep her warm while she was going to sleep. Alongside that I have looked after several other animals such as tortoises, birds and dogs. I’m the happiest when I’m around animals. I just finished my 1st year in Cardiff uni so I’m mainly free to take care of your little ones as home sits or in the afternoons. Regardless of whether your pet is well trained or not I would like you to know that I won’t be letting them off the lead throughout their time with me. I will make sure to keep you updated during the time they’re with me through photos and videos. I will make sure they get good exercise and their safety/happiness would be at the forefront of my mind at all times.

Sitter Profile Image: Kerri S.
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Kerri S.
Star Sitter
£16
total per visit
4.7 out of 5 stars
14 reviews
9 repeat pet owners
3 years of experience
Cardiff, CF24

Kerri did an excellent job of looking after Jojo and Doris, providing regular updates abd pictures of their day, I could see how happy they were which made me feel reassured. Already booked Kerri for my next absence away from home, which I know my furbabies will be happy to see her again.

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Margaret T.
Sitter Profile Image: danika r.
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danika r.
£13
total per visit
5.0 out of 5 stars
2 reviews
2 years of experience
cardiff, CF24

About: I’ve previously owned a cat myself and genuinely enjoy spending time caring for animals. I also have experience looking after dogs for my boyfriend’s family while they were away or working, so I’m used to being responsible for pets’ routines, feeding, companionship, and overall care. I’m calm, patient, and attentive to different animal personalities, whether they’re energetic and affectionate or more shy and independent. I’ve also helped care for newborn puppies, which taught me the importance of being gentle, observant, and responsible around animals. I’m currently on summer break from university, so I have a flexible schedule and plenty of free time to dedicate to pet care. Even when I have occasional coursework or assignments, I’m able to work remotely, which means I can still spend lots of quality time with your cat and maintain their usual routine and care. When caring for pets in their owner’s home, I make sure to follow their usual routine as closely as possible so they feel safe and comfortable. I will feed them on time, refresh their water, keep their litter area clean, and make sure they have a calm and tidy environment. I’ve also regularly cared for dogs for family members while they were away, so I understand the importance of reliability, patience, and keeping pets comfortable in their familiar surroundings. With cats especially, I understand that every personality is different, I’m happy to give affection, playtime, and cuddles if they want it, while also respecting their space if they are more shy or independent. I would treat both your cat and your home with care, patience, and respect.

Sitter Profile Image: Bianca B.
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Bianca B.
£17
total per visit
5.0 out of 5 stars
4 reviews
2 repeat pet owners
20 years of experience
Cardiff, CF24

Bianca kept me updated daily on how Molly and Flo were, 2 cats with very different personalities. She looked after them well. I would definately recommend her will be asking her to look after Molly and Flo in the future.

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Edel H.
Sitter Profile Image: Nerys R.
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Nerys R.
£13
total per visit
30 years of experience
Cardiff, CF11

About: I’ve had dogs for over 20 years, mainly greyhounds, and grew up with Jack Russells, so caring for dogs has always been a big part of my life. I have looked after friends and family's dogs and cats, and regularly trust me to walk, feed, and look after their pets, whether that’s for daily care, overnight stays, or longer periods in both my home and theirs. I genuinely love animals and focus on making them feel safe, comfortable, and happy. I’m experienced in giving dogs the right balance of exercise, attention, and calm time, depending on their individual needs—whether that’s energetic walks or a more relaxed pace for older dogs. I’m reliable, and both my partner and I are trustworthy, and treat every dog as if they were or own, ensuring they feel loved and well cared for while you’re away. I work full time from home Mon-Fri and usually work one day at the office but this can be very flexible. I often work from home 5 days a week or change my days according to my calendar and pet sitting arrangements. I have an eclosed fenced garden with no back access, I have a front gate and friendly neighbours. I have a very animal friendly home and have looked after dogs of most ages, they are treated as if they are home from home, with parks nearby.

Sitter Profile Image: Emily L.
Identity Verified
Emily L.
£13
total per visit
5.0 out of 5 stars
41 reviews
10 repeat pet owners
15 years of experience
Cardiff, CF11

Emily is a great sitter! She dropped in on my cat Leo over the Christmas period. She was attentive with sending photos and updates and did lots of playing with Leo. Will definitely book Emily again!

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Sian R.
Sitter Profile Image: Poppy W.
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Poppy W.
Star Sitter
£19
total per visit
5.0 out of 5 stars
59 reviews
17 repeat pet owners
5 years of experience
Cardiff, CF24

Poppy looked after our dog Bobby at short notice and did a fab job of keeping us updated with messages and pictures so we felt reassured. Bobby clearly had a good time with her so would definitely recommend.

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Rebekah D.
Sitter Profile Image: Chloe G.
Identity Verified
Chloe G.
£12
total per visit
5.0 out of 5 stars
2 reviews
3 years of experience
Cardiff, CF10

About: I’ve been a dog owner for all 20 years of my life. I have three dogs back home—two seniors and one puppy! I’m currently studying drama at Royal Welsh and I miss taking care of my dogs so much! I spent my years in secondary school pet-sitting/house-sitting for people in my community, and I am a very responsible woman who would love to take care of your pet! :) I’m currently a student studying at Royal Welsh, and I am free at midday, evenings, and weekends. I absolutely love an evening walk, and I also welcome less active dogs. I am available to pet-sit overnight. I am currently unable to board at my home, but I am an incredibly meticulous person, and I will treat your home with the utmost respect, most of all ensuring that your pet stays comfortable in their own home!

Sitter Profile Image: Megan L.
Identity Verified
Megan L.
£13
total per visit
5.0 out of 5 stars
3 reviews
8 years of experience
Cardiff, CF24

About: I’ve taken care of cats and dogs, specifically cats, between the ages of about 8-18! I’ve also helped with newborn bulldog puppy and kitten care, including overnight feedings, playtimes and toilet breaks. I’m currently studying full time at uni, but my campus is easily accessible and my schedule is very much self-made, as it’s all coursework and art based! As someone who has three bulldogs at home, one whom has many health issues, making adjustments to support their needs was especially important! Coming from a family who own a dog-walking field, and are trained in dog health and safety, I know at least the basics of caring for your pet!

Sitter Profile Image: Zizhuo O.
Identity Verified
Zizhuo O.
£12
total per visit
1 year of experience
Cardiff, CF11

About: I am a cheerful, energetic, and huge animal lover who naturally connects with pets. While I don’t currently own a pet of my own, I have plenty of hands-on experience caring for them. I have looked after a Whippet, golden retrievers, Shiba Inu. so I’m well-versed in handling high-energy dogs that love a good run, and I’ve also regularly cat-sat a lovely Garfield cat, which taught me all about giving felines their space while keeping them perfectly pampered. I have endless patience and treat every pet with the utmost care and attention. I can't wait to give your furry family members a safe, happy, and loving environment while you're away! I maintain a flexible part-time schedule, which allows me to dedicate plenty of quality time to your pets. I am easily available for house sitting, ensuring their routines remain perfectly consistent. When staying at your home, I strictly follow your house rules and pet routines. I ensure a clean, safe environment, keep doors secure, and always stay highly attentive to your pet's safety.

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The median cost per Visit for cat sitting in Cardiff is £12

Cat owners share their Rover experiences - Cardiff

1 / 1
5.0 out of 5 stars

Always great having Samantha check in on Oreo. It’s lovely having someone who’s on the same wavelength and gives her plenty of love and attention while I’m away. Communication is always excellent, with regular updates and photos, which gives real peace of mind. I’d 100% recommend Samantha to anyone looking for a reliable and caring cat sitter.

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Rob A.
Drop-In Visits
5.0 out of 5 stars

Amelia did a great job of looking after my two Bengal cats. They were happy, well looked after, and communication/updates throughout was excellent.

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Mike B.
Drop-In Visits
5.0 out of 5 stars

Lela is an excellent cat sitter. We are always kept up to date with how the cats are. Everything is left scrupulously clean. Our cats are very happy with Lela!

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Jan H.
Drop-In Visits
5.0 out of 5 stars

Hollie is just the best. She was available to look after my fur baby at short notice whilst I went to a wedding and sent me photos of him which calmed my nerves lol. I arrived back to a healthy and cuddly cat! Thanks again lovely x

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Lamisa L.
Drop-In Visits
5.0 out of 5 stars

Martha looked after our elderly cat for the weekend. She was great, updates sent each day and everything perfect when we returned.

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Ross C.
Drop-In Visits
5.0 out of 5 stars

Ceri was brilliant at every step of the process - easy to communicate with ahead of time and pro-active with asking questions as needed while I was away. The only downside was that she’s a far better photographer than I am 😂 10/10 - would heartily recommend booking with her.

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Rob B.
Drop-In Visits
5.0 out of 5 stars

Hannah was amazing with Jupiter and we had a lot of lovely updates to put us at ease. We asked if she could keep an eye on our garden too hoping she could save some plants in the heat for us and she went above and beyond. Hannah truly cares and you can definitely tell. ☺️

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Zenyx G.
Drop-In Visits
5.0 out of 5 stars

Katherine is a lovely and warm cat sitter. Finnegan liked her immediately! She was great with communication and we felt totally at ease travelling knowing that she was looking after Finnegan.

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Kara S.
Drop-In Visits
5.0 out of 5 stars

Susan is a lovely, attentive and well organised lady and I'm so glad I engaged her services as a pet sitter. She showed interest and wanted to know me and my cats from the beginning. I felt completely comfortable and at ease and she kept me updated on the visits and if my 2 very shy moggies were showing any sign of being interested in her. I was amazed and delighted to hear and see photo proof that Sparky my shy girl was waiting for her and took a treat from her. Patience and being gentle seems to have worked with one of my moggies, the other may just be harder to win round but I'm very happy, relaxed and I will definitely use her again if she's available. Thank you so much I'm happy my cats are happy.

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Caroline B.
Drop-In Visits
5.0 out of 5 stars

Christy was great dropping in on our cats. She kept us updated with great photos and did everything we asked. We would highly recommend Christy.

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Rory J.
Drop-In Visits
5.0 out of 5 stars

Becky was a fabulous sitter who managed to make friends with my very shy house cat. She popped in every day and sent regular updates. This was much appreciated as she was looking after Alice during the heat wave! She reassured me that all was well and took perfect care. I highly recommend Becky.

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Amanda R.
Drop-In Visits
5.0 out of 5 stars

Kate was amazing! So kind and had constant communication. I felt super comfortable having her visit knowing her love for animals. We will be having Kate visit again without a doubt! :)

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Isabella J.
Drop-In Visits
5.0 out of 5 stars

Rhos was great looking after our 2 furbabies, keeping us updated following each visit & sending us photos / videos. Rhos was thourough learning about our cats & their routines on the pre visit & handled our shy cat really well, knowing exactly what to do to win him over in a short time - he even let Rhos giving him some fusses ☺️ Would recommend!

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Sara S.
Drop-In Visits
5.0 out of 5 stars

Nikki is a fab sitter, this was our third sitting with our new cat Bella who adored Nikki! Thanks so much :)

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Gemma B.
Drop-In Visits
5.0 out of 5 stars

Sway was great - really communicative, the cats warmed to her quickly and she sent lots of pics, thank you!

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Bethan P.
Drop-In Visits
5.0 out of 5 stars

Rhiannon is amasing and managed to build trust with my very anxious cat Freya. During the recent hot weather she even put a bowl of ice water and damp cloths on the kitchen tile for my girls to cool down. Rhiannon is easy going and extremely responsive to messages. I highly recommend.

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Catherine L.
Drop-In Visits
5.0 out of 5 stars

Lisa did a fantastic job looking after our cat Baobao while we were away on holiday. She is friendly, reliable, good at communication, and most importantly gave our cat lots of attention and cuddles. Highly recommended!

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Tim H.
Drop-In Visits
5.0 out of 5 stars

Louise took wonderful care of our two cats while we were on holiday, sending daily updates and photos showing how much at ease they both were with her. Particularly impressive given how fickle our girl can be, even allowing her to administer daily meds! We will absolutely come to Louise again while we’re away - thanks for putting our minds at ease and looking after Loki and Luna.

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Jason D.
Drop-In Visits
5.0 out of 5 stars

Thank you Manon. The cats were very happy on our return and all their areas lovely and clean. We’ll definitely book you again.

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Sophie F.
Drop-In Visits
5.0 out of 5 stars

Great, thank you so much! Jake looked after our cats this weekend. Was really great with meeting us before etc! Was flexible with feeding times too! Thank you again!

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Daisy H.
Drop-In Visits
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  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

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  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your cats like family

  1. 1. Search

    Browse profiles of sitters near you who offer cat sitting
  2. 2. Meet & Greet

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Sitters in Cardiff average 3
repeat cat sitting pet owners

FAQs for Drop-In Visits - Cardiff

Frequently asked questions about Rover

The average cost for Cat Sitting in Cardiff on Rover is £13.8 per Visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Cat Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Cat Sitting. For more information on service fees, click here .

There are 977 sitters on Rover for Cat Sitting in Cardiff. About 92% of Cardiff sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

Cat sitters on Rover care for your cats’ needs and can spend quality time with them, including activities like feeding, playing, and refreshing their water and litter trays. Depending on your arrangement, you can schedule as many visits per day as your cat needs or find a sitter who can stay at your house overnight. Some sitters also board cats in their home.

House sitting can be ideal for cats who need socialisation or care that lasts longer than a few hours. Your cat stays in their own home, on their own schedule, with care based on what you and your sitter agree on together.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

A Meet & Greet is a short introductory meeting between you, your cat, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

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