Pet Sitting Cardiff

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

End
Search

Over 557
pet owners in Cardiff have booked pet sitting

Cardiff, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Lisa M.
Identity Verified
Lisa M.
Star Sitter
£16
total per visit
5.0 out of 5 stars
254 reviews
75 repeat pet owners
20 years of experience
Cardiff, CF14

Exceptional Cat Sitter Lisa took care of my rescue cats while I was away, and I cannot rate her services highly enough. My cats are usually very nervous, and I often worry when I’m not around, but Lisa was exceptional. She went the extra mile, taking the time to sit with them and win their trust. Her caring and gentle nature truly stood out, and it was clear she genuinely loves animals. Lisa was also incredibly reliable, which gave me great peace of mind. I’ll be using her services every time she’s available. Highly recommended!

Profile image
Lisa J.
Sitter Profile Image: Mireia H.
Identity Verified
Mireia H.
Star Sitter
£14
total per visit
5.0 out of 5 stars
9 reviews
6 repeat pet owners
6 years of experience
Cardiff, CF5

Our experience with Mireia was excellent. She was reliable, communicative, and showed genuine care for our cat. Friendly and professional, I highly recommend her.

Profile image
Katalin H.
Sitter Profile Image: Emily L.
Identity Verified
Emily L.
£14
total per visit
5.0 out of 5 stars
41 reviews
10 repeat pet owners
15 years of experience
Cardiff, CF11

Emily is a great sitter! She dropped in on my cat Leo over the Christmas period. She was attentive with sending photos and updates and did lots of playing with Leo. Will definitely book Emily again!

Profile image
Sian R.
Sitter Profile Image: Ella W.
Identity Verified
Ella W.
£14
total per visit
30 years of experience
Cardiff, CF5

About: I’ve taken care of pets since childhood. I had cats all my life at home and have taken care of friends and families dogs over the last five years. I work full time but am able to work flexibly from home every day apart from Thursdays. Monday and Thursday evenings I have a sports club 1900-2200 so would have to be out during those times. I am really happy to adapt my care to the individual needs of each animal. I love walking and also snuggling up at home. I am happy putting dogs in crates if needed and keeping an eye on them outside where not fully secure.

Sitter Profile Image: Martha C.
Identity Verified
Martha C.
£14
total per visit
5.0 out of 5 stars
5 reviews
5 years of experience
Cardiff, CF24

Martha is so lovely, Meg instantly took to her as she obviously adores dogs. Could not have asked for anyone better and we had total confidence in her. Thank you so much Martha we will definitely use you again if we come to Cardiff.

Profile image
tracy k.
Sitter Profile Image: Uliana S.
Identity Verified
Uliana S.
£12
total per visit
5 years of experience
CARDIFF, CF14

About: I have a deep love for animals and years of experience caring for pets of friends and family. I’m reliable, attentive, and ready to provide fun walks and quality drop-in visits. I will ensure your furry friend is safe, happy, and well looked after while you are away! I have a flexible schedule and plenty of free time to visit your pets or take your dogs for long, energetic walks. I am highly punctual and can easily adapt to your preferred routine, whether you need a morning stroll or an afternoon check-in. Safety is my top priority. During drop-in visits, I strictly follow all owner instructions regarding feeding and home security. When walking dogs, I always keep them securely on a leash, avoid unsafe areas, and stay fully focused on their well-being at all times.

Sitter Profile Image: Jake B.
Identity Verified
Jake B.
Star Sitter
£17
total per visit
5.0 out of 5 stars
11 reviews
5 repeat pet owners
11 years of experience
Cardiff, CF24

Jake was fabulous. He went above and beyond to care for our cat, Luna over the holiday period. If you are looking for an attentive cat sitter with experience, Jake is your best option! Thank you so much again. 🥰

Profile image
Iona L.
Sitter Profile Image: Kerri S.
Identity Verified
Kerri S.
Star Sitter
£20
total per visit
4.7 out of 5 stars
14 reviews
9 repeat pet owners
3 years of experience
Cardiff, CF24

Kerri did an excellent job of looking after Jojo and Doris, providing regular updates abd pictures of their day, I could see how happy they were which made me feel reassured. Already booked Kerri for my next absence away from home, which I know my furbabies will be happy to see her again.

Profile image
Margaret T.
Sitter Profile Image: Rhiannon S.
Identity Verified
Rhiannon S.
£14
total per visit
5.0 out of 5 stars
28 reviews
5 repeat pet owners
11 years of experience
Cardiff, CF24

Rhiannon was great, I came back to Lebby having no been fed and watered and everything clean. She also played with Lebby which is essential while I am away and unable to give her that stimulation.

Profile image
Hanady A.
Sitter Profile Image: Christy H.
Identity Verified
Christy H.
Star Sitter
£17
total per visit
5.0 out of 5 stars
29 reviews
9 repeat pet owners
20 years of experience
Cardiff, CF23

I love having Christy come and look after Danru. I love how she sends photos and I can see her. It means a lot. She is so good as she also feeds my other animals, birds outside and the hedgehogs that come into the garden. Danru is a very fussy cat and doesn’t like anyone touching her apart from me but Christy is now one of her favourites

Profile image
Helen R.
Sitter Profile Image: Danah A.
Identity Verified
Danah A.
Star Sitter
£14
total per visit
5.0 out of 5 stars
22 reviews
4 repeat pet owners
7 years of experience
Cardiff, CF10

About: I’ve grown up around dogs and have two of my own back home: a Samoyed and a Poodle, which I miss very much🥺, And I’m used to different personalities, ages, and needs. They’re completely different, which has taught me how to understand each dog individually. I’ve trained my own dogs, including crate training, potty training, and basic commands like sit, stay, spin, paw and recall, so I’m confident handling behaviour in a calm and consistent way. I also enjoy making dog friendly treats and I’m very aware of what’s safe and unsafe for dogs. I’m a graduating student staying in Cardiff over the summer, so I have a very flexible schedule and can give dogs plenty of time, attention, and love. I have an easy access to a park and a garden, which is ideal for walks and outdoor time. I acquire an enhanced DBS check for added reassurance. I’m happy to help with anything from walks and day care to longer stays, and can also support with basic training if necessary :) I’m available throughout the week for walks, day care, and overnight stays, so I can be really flexible depending on what you need. I’m also quite an active person and love my morning walks, so having a little companion with me would make it even better My home is set up to be dog friendly and clean, so it’s a comfortable environment where dogs can settle in easily. I have access to a garden for quick toilet breaks. And I don’t have any other pets at home

Sitter Profile Image: Alicia C.
Identity Verified
Alicia C.
£12
total per visit
10 years of experience
Cardiff, CF10

About: Schwmae, Alicia here! I am a highly experienced pet sitter & dog walker with 10+ years of cat ownership and expansive pet-care experience, including looking after dogs, cats, sheep, chickens and even some Icelandic horses! I have cared for amazing pets across the UK, Ireland and Germany, which has been an incredible way to travel the world, connect with new people and enjoy spending time around the most wonderful animals! Working for a local social enterprise that promotes accessible cycling has given me strong community values, excellent local knowledge, and a reliable, active lifestyle. I travel by bike whenever possible, allowing me to provide punctual, eco-conscious care for your pets. Back in Ireland I have four darling cats, all with differing personalities and needs, so I am expert in gauging pet behaviour and giving care accordingly. Under my high-standard supervision, I assure to always: -Feed pets adhering to your specific measurements, dietary requirements and allergies -Constantly provide fresh drinking water and refill frequently -Give all medicine as prescribed -Maintain all litter boxes -Give lots of love, attention and time to your pet (in a way that suits your pet best) NB - I am absolutely more than happy to meet you (and your pet) before sitting to ensure contentment and clarity between all parties - just pop me a message! Diolch ! I’m currently returning to university to complete a part-time Master’s degree over the next two years, which gives me plenty of flexibility to provide attentive, reliable care for your furry family member! At the moment, I’m completely available on Sundays and Mondays, as well as every evening during the week. I also start work at 11:00 am most weekdays, making morning walks and drop-in visits easy to accommodate. I’m hoping to reduce my working hours further in the near future, allowing me even more availability for study and pet care. I live in a spacious, pet-friendly apartment with access to a fantastic private terrace featuring a large grassy area on the rooftop. This provides a safe and convenient outdoor space where your dog can stretch their legs or your cat can enjoy some fresh air (if they're used to being outdoors and with your permission). Your pet will have plenty of space to relax, play, and feel right at home during their stay. Your pet's safety, happiness, and routine are my absolute top priorities. I provide a calm, clean, and secure environment where pets can feel comfortable and relaxed. I always follow the owner's care instructions, including feeding schedules, medication (if required), exercise, and any specific routines or preferences. I keep fresh water available at all times, supervise pets closely, and ensure they are never left in unsafe situations. During walks, I use secure leads and stay alert to the surroundings. If I'm caring for pets in your home, I will respect your property, always keep everything tidy, and provide regular photo and message updates - just so you can have peace of mind while you're away. ** I treat every pet as if they were my own, giving them plenty of attention, affection, and care (in a way that suits them best).

Sitter Profile Image: Melissa O.
Identity Verified
Melissa O.
Star Sitter
£17
total per visit
5.0 out of 5 stars
25 reviews
11 repeat pet owners
5 years of experience
CF14

About: I have a rescue cat which has been with me for 6 years. The mother of the cat abandoned her when she was only 2 weeks old so I had to feed her milk from the bottle, make sure she can do her toilet properly and keep her warm while she was going to sleep. Alongside that I have looked after several other animals such as tortoises, birds and dogs. I’m the happiest when I’m around animals. I just finished my 1st year in Cardiff uni so I’m mainly free to take care of your little ones as home sits or in the afternoons. Regardless of whether your pet is well trained or not I would like you to know that I won’t be letting them off the lead throughout their time with me. I will make sure to keep you updated during the time they’re with me through photos and videos. I will make sure they get good exercise and their safety/happiness would be at the forefront of my mind at all times.

Sitter Profile Image: Pamela L.
Identity Verified
Pamela L.
£12
total per visit
5.0 out of 5 stars
4 reviews
10 years of experience
Cardiff, CF24

About: Animals have always been an important part of my life, and I understand that every pet has their own personality, routine, and needs. I have experience caring for both cats and rabbits, including feeding, cleaning, administering basic care, and providing plenty of attention and enrichment. I also have experience looking after pets in their own homes, ensuring they feel safe and comfortable while their owners are away. I’m patient, dependable, and committed to following your pet’s routine as closely as possible. Whether your pet is energetic and playful, shy and reserved, or a senior who needs a gentler approach, I’ll make sure they receive the care and attention they deserve. I understand how important regular updates are, so I’ll always keep you informed with photos and messages for complete peace of mind. My goal is simple: to make your pet feel happy, secure, and loved while you’re away, so you can travel knowing they’re in safe hands. I have a flexible work schedule, which allows me to adapt to your pet’s needs whenever possible. Whether you need regular visits, weekend care, or last-minute bookings, I’ll do my best to accommodate your schedule. I understand that plans can change, and I’m happy to be flexible when needed to ensure your pet receives reliable, consistent care. Your pet’s safety, comfort, and happiness are always my top priorities. I take the time to learn each pet’s routine, preferences, and any special requirements so they can feel as relaxed as possible while you’re away. In your home, I’ll treat both your pet and your property with the utmost respect, following your instructions carefully and maintaining your pet’s normal routine. I’ll also provide regular updates and photos, so you can have peace of mind knowing your furry family member is in safe and caring hands.

Sitter Profile Image: Megan L.
Identity Verified
Megan L.
£14
total per visit
5.0 out of 5 stars
3 reviews
8 years of experience
Cardiff, CF24

About: I’ve taken care of cats and dogs, specifically cats, between the ages of about 8-18! I’ve also helped with newborn bulldog puppy and kitten care, including overnight feedings, playtimes and toilet breaks. I’m currently studying full time at uni, but my campus is easily accessible and my schedule is very much self-made, as it’s all coursework and art based! As someone who has three bulldogs at home, one whom has many health issues, making adjustments to support their needs was especially important! Coming from a family who own a dog-walking field, and are trained in dog health and safety, I know at least the basics of caring for your pet!

Sitter Profile Image: Bianca B.
Identity Verified
Bianca B.
£17
total per visit
5.0 out of 5 stars
5 reviews
2 repeat pet owners
20 years of experience
Cardiff, CF24

Bianca kept me updated daily on how Molly and Flo were, 2 cats with very different personalities. She looked after them well. I would definately recommend her will be asking her to look after Molly and Flo in the future.

Profile image
Edel H.
Sitter Profile Image: Melanie J.
Identity Verified
Melanie J.
£14
total per visit
5.0 out of 5 stars
3 reviews
15 years of experience
Cardiff, CF11

About: I've always loved animals, most specifically dogs. I have always had dogs (labrador, terriers and a giant Newfoundland) and I've had a Cat in the past (who had thumbs?!). I am a keen walker so any dogs will have as much or as little exercise as they like. I have flexible working hours and I work remotely so I am available for all your pets needs and can work anywhere! I dog sit for my cousin, my two friends and my partners family dogs and as mentioned above, I have had dogs since I was a young girl. I also look after my friends Cat when he is away. I am reliable and will keep you updated on how your pet is doing while you are away. I am a top class cuddler for those that like a snuggle :) I live in a ground floor flat, easy to go for toilet breaks. Although I do not have a private, enclosed garden I live directly opposite Bute Park/Pontcanna fields so am only 2 or 3 minutes away from lovely walks! I am lucky that I work from home so I am around all day and night, with plenty of time for walks, trips out and playtime/cuddles! I I will follow.your guidelines on how best to look after your furry friend ans ensure they are comfortable and well looked after so you can enjoy your holiday/day out!

Sitter Profile Image: danika r.
Identity Verified
danika r.
£14
total per visit
5.0 out of 5 stars
2 reviews
2 years of experience
cardiff, CF24

About: I’ve previously owned a cat myself and genuinely enjoy spending time caring for animals. I also have experience looking after dogs for my boyfriend’s family while they were away or working, so I’m used to being responsible for pets’ routines, feeding, companionship, and overall care. I’m calm, patient, and attentive to different animal personalities, whether they’re energetic and affectionate or more shy and independent. I’ve also helped care for newborn puppies, which taught me the importance of being gentle, observant, and responsible around animals. I’m currently on summer break from university, so I have a flexible schedule and plenty of free time to dedicate to pet care. Even when I have occasional coursework or assignments, I’m able to work remotely, which means I can still spend lots of quality time with your cat and maintain their usual routine and care. When caring for pets in their owner’s home, I make sure to follow their usual routine as closely as possible so they feel safe and comfortable. I will feed them on time, refresh their water, keep their litter area clean, and make sure they have a calm and tidy environment. I’ve also regularly cared for dogs for family members while they were away, so I understand the importance of reliability, patience, and keeping pets comfortable in their familiar surroundings. With cats especially, I understand that every personality is different, I’m happy to give affection, playtime, and cuddles if they want it, while also respecting their space if they are more shy or independent. I would treat both your cat and your home with care, patience, and respect.

Sitter Profile Image: Poppy W.
Identity Verified
Poppy W.
Star Sitter
£19
total per visit
5.0 out of 5 stars
59 reviews
17 repeat pet owners
5 years of experience
Cardiff, CF24

Poppy looked after our dog Bobby at short notice and did a fab job of keeping us updated with messages and pictures so we felt reassured. Bobby clearly had a good time with her so would definitely recommend.

Profile image
Rebekah D.
Sitter Profile Image: Klaudia R.
Identity Verified
Klaudia R.
£12
total per visit
5.0 out of 5 stars
10 reviews
4 repeat pet owners
20 years of experience
Cardiff, CF24

About: I’ve had a deep bond with dogs since childhood. I grew up with a German Shepherd who was part of our family for 12 wonderful years. I always enjoyed our walks, playtime, and cuddles she truly shaped my love and understanding of dogs. After she passed, I continued caring for dogs by helping my cousin at her dog hotel, where I regularly walked and cared for her five Huskies and other boarding dogs. These experiences taught me how to handle various breeds, energy levels, and temperaments. Now, I have a rescue dog from Oman who has been with me for almost two years. When I adopted him, he struggled with severe anxiety and fear of going outside. With patience, structure, and positive reinforcement, he’s made incredible progress. This journey has given me valuable experience in working with dogs who have experienced trauma or display challenging behaviors. While I didn’t pursue my childhood dream of becoming a vet, my passion for dogs and animals has remained strong. I believe animals, especially dogs, are among the purest souls in the world—and I treat every dog in my care with love, patience, and respect. I am currently out of work so I am available mostly at any time except Mondays and Thursdays between 6-9 pm but I’m available any other time I always follow the owner’s instructions, every dog is different and has different needs. I always pay attention to my surroundings and make sure the dog is close to me.

1 / 1
View more

The median cost per Visit for pet sitting in Cardiff is £12

Pet owners share their Rover experiences - Cardiff

1 / 1
5.0 out of 5 stars

Once again Susan was wonderful. The cats love her and she kept us updated every visit. We will be booking her again.

Profile image
Ruth H.
Drop-In Visits
5.0 out of 5 stars

Lisa is attentive, friendly and reliable. She updated us regularly, was communicative and Finnegan warmed to her immediately!

Profile image
Kara S.
Drop-In Visits
5.0 out of 5 stars

Lela was great from the start. Really quick to respond and great communication. I was very happy with the care and attention she gave my two cats and with the regular updates. I will definitely be asking her to cat sit for me again.

Profile image
Kate O.
Drop-In Visits
5.0 out of 5 stars

I felt comfortable leaving my cats with sway from the moment I met her. The cats seemed to take to her immediately and Sway kept me updated an her visits. Would highly recommend

Profile image
Lucy C.
Drop-In Visits
5.0 out of 5 stars

Gemma is an amazing cat sitter. Our cats loved her. She was very responsive and adaptive to our needs which also included a last minute date change. I hope we all (cats included) can work with her again 😸

Profile image
Ngan N.
Drop-In Visits
5.0 out of 5 stars

Great cat sitter, great communication and looked after our rather elderly Norwegian Forrest cat perfectly, including administering medication. And more than that, you could tell she loved animals, and that our cat trusted her. 5 stars, would definitely recommend

Profile image
Jamie W.
Drop-In Visits
5.0 out of 5 stars

Always great having Samantha check in on Oreo. It’s lovely having someone who’s on the same wavelength and gives her plenty of love and attention while I’m away. Communication is always excellent, with regular updates and photos, which gives real peace of mind. I’d 100% recommend Samantha to anyone looking for a reliable and caring cat sitter.

Profile image
Rob A.
Drop-In Visits
5.0 out of 5 stars

Amelia did a great job of looking after my two Bengal cats. They were happy, well looked after, and communication/updates throughout was excellent.

Profile image
Mike B.
Drop-In Visits
5.0 out of 5 stars

Thanks so much for being so responsive to our last minute request and being so brilliant with Cliff! ❤️

Profile image
Nicola B.
Drop-In Visits
5.0 out of 5 stars

Hollie is just the best. She was available to look after my fur baby at short notice whilst I went to a wedding and sent me photos of him which calmed my nerves lol. I arrived back to a healthy and cuddly cat! Thanks again lovely x

Profile image
Lamisa L.
Drop-In Visits
5.0 out of 5 stars

Ceri was brilliant at every step of the process - easy to communicate with ahead of time and pro-active with asking questions as needed while I was away. The only downside was that she’s a far better photographer than I am 😂 10/10 - would heartily recommend booking with her.

Profile image
Rob B.
Drop-In Visits
5.0 out of 5 stars

Katherine is a lovely and warm cat sitter. Finnegan liked her immediately! She was great with communication and we felt totally at ease travelling knowing that she was looking after Finnegan.

Profile image
Kara S.
Drop-In Visits
5.0 out of 5 stars

Fantastic service, got on really well with my dogs. Was very communicative and responsive to me and my dogs needs. Will definitely be using her wonderful service again!

Profile image
Margaret S.
Drop-In Visits
5.0 out of 5 stars

Christy was great dropping in on our cats. She kept us updated with great photos and did everything we asked. We would highly recommend Christy.

Profile image
Rory J.
Drop-In Visits
5.0 out of 5 stars

Becky was a fabulous sitter who managed to make friends with my very shy house cat. She popped in every day and sent regular updates. This was much appreciated as she was looking after Alice during the heat wave! She reassured me that all was well and took perfect care. I highly recommend Becky.

Profile image
Amanda R.
Drop-In Visits
5.0 out of 5 stars

Kate was amazing! So kind and had constant communication. I felt super comfortable having her visit knowing her love for animals. We will be having Kate visit again without a doubt! :)

Profile image
Isabella J.
Drop-In Visits
5.0 out of 5 stars

Rhos was great looking after our 2 furbabies, keeping us updated following each visit & sending us photos / videos. Rhos was thourough learning about our cats & their routines on the pre visit & handled our shy cat really well, knowing exactly what to do to win him over in a short time - he even let Rhos giving him some fusses ☺️ Would recommend!

Profile image
Sara S.
Drop-In Visits
5.0 out of 5 stars

Nikki is a fab sitter, this was our third sitting with our new cat Bella who adored Nikki! Thanks so much :)

Profile image
Gemma B.
Drop-In Visits
5.0 out of 5 stars

Poppy is a fantastic dog sitter/walker. She is very patient and understanding. I would highly recommend her to anyone else!

Profile image
Christopher F.
Drop-In Visits
5.0 out of 5 stars

Rhiannon is amasing and managed to build trust with my very anxious cat Freya. During the recent hot weather she even put a bowl of ice water and damp cloths on the kitchen tile for my girls to cool down. Rhiannon is easy going and extremely responsive to messages. I highly recommend.

Profile image
Catherine L.
Drop-In Visits
1 / 1
Find pet care near you

Book with peace of mind

  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

    It's that easy! All payments are processed via Rover's secured platform

Popular requests for pet sitting - Cardiff

Select a filter and find qualifying sitters offering pet sitting.

Sitters in Cardiff average 2
repeat pet sitting pet owners

FAQs for Drop-In Visits - Cardiff

Frequently asked questions about Rover

The average cost for Pet Sitting in Cardiff on Rover is £16.1 per Visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 2,819 sitters on Rover for Pet Sitting in Cardiff. About 85% of Cardiff sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of July 2026, there are 2,819 sitters on Rover offering Pet Sitting across Cardiff. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Cardiff pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Cardiff choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

Connect anywhere with the Rover app

Download on the App Store BadgeGet it on Google Play Badge