Pet Sitting Cardiff

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 672
pet owners in Cardiff have booked pet sitting

Cardiff, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Lisa M.
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Lisa M.
Star Sitter
£16
total per visit
5.0 out of 5 stars
• 277 reviews
80 repeat pet owners
20 years of experience
Cardiff, CF14

“Amazing care taken with my two cats and 2 bunnies :) regular updates, the animals loved Lisa! They greeted her the minute she arrived to collect the keys and they’ve never done that before, took to her straight away! Even joked her new name would be Lisa dolittle as she’s like an Alan whisperer :) would absolutely book again and would happily reccomend Lisa x”

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Hannah F.
Sitter Profile Image: Brad E.
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Brad E.
£12
total per visit
5.0 out of 5 stars
• 8 reviews
1 repeat pet owner
10 years of experience
Cardiff, CF24

About: I lived with dogs (labs and spaniels) for most of my childhood and was always taught how to train them, how to walk them, and the other essentials of pet care. I currently work from home and have a flexible work pattern so can regularly take pups for toilet breaks/walks. I regularly go on long walks when I can. All I need now is a dog to take with me! Dogs will be given as much or as little attention as needed during the day, able to roam as they please. I’m happy to talk to owners about any specific requirements and I’ll see what I can do!

Sitter Profile Image: Poppy W.
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Poppy W.
Star Sitter
£19
total per visit
5.0 out of 5 stars
• 67 reviews
19 repeat pet owners
5 years of experience
Cardiff, CF24

“Poppy looked after our dog Bobby at short notice and did a fab job of keeping us updated with messages and pictures so we felt reassured. Bobby clearly had a good time with her so would definitely recommend.”

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Rebekah D.
Sitter Profile Image: Christy H.
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Christy H.
Star Sitter
£17
total per visit
5.0 out of 5 stars
• 33 reviews
9 repeat pet owners
20 years of experience
Cardiff, CF23

“Christy was great! They stepped in at the last minute, was really flexible about picking up keys, and had great communication. Really appreciate it!”

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Sam W.
Sitter Profile Image: Bethan J.
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Bethan J.
£12
total per visit
30 years of experience
Cardiff, CF24

About: I’ve grown up in a family that has always had dogs and cats, so animals have always been a big part of my life. I’ve regularly looked after dogs for family and friends and absolutely love having their company around the home. Over the years, I’ve had experience looking after dogs of all different ages, personalities and needs. I’ve cared for senior dogs and have experience giving medication, including looking after a dog with severe allergies who needed oral medication. I’ve also looked after an anxious Dachshund who needed a little extra patience and reassurance, especially when out on walks. I really enjoy getting to know a dog’s individual personality and making sure they feel safe, happy and comfortable in my care. Our family Cocker Spaniel has also taught me a lot about caring for dogs with more complex needs. He’s had quite a challenging start to life, including a blood transfusion and hip replacement at just three years old, and he now has arthritis. Because of this, I’m very aware of the importance of keeping him calm, managing his activity and making sure he doesn’t get too excited and accidentally injure himself. He also has some resource-guarding behaviours, partly due to his medication and the fact that his food needs to be carefully managed. This has taught me to be patient, stay calm and understand the reasons behind a dog’s behaviour, while also setting kind but clear boundaries. For me, looking after a dog is about much more than just feeding them and taking them for walks. I want them to feel comfortable, cared for and at home while they’re with me. I understand that every dog is different, and I’m more than happy to give them the patience, attention and extra care they need. Most importantly, I’ll treat every dog as if they were my own. 🐾 As I work from home, I’m around throughout the day to give dogs regular attention, toilet breaks, playtime and companionship. I always follow each dog’s usual routine, feeding instructions and individual needs, and I make sure they are supervised and cared for throughout their stay. I’ll also keep owners updated with photos and messages so they can have peace of mind while they’re away. Live a short walk away from Roath lake and Maindy Velodrome to go for lovely walks. I provide a safe, calm and comfortable home environment where dogs can feel relaxed and part of the family. I have a private garden where they can enjoy some fresh air and outdoor time, as well as plenty of space indoors to settle and rest.

Sitter Profile Image: Mireia H.
Identity Verified
Mireia H.
Star Sitter
£14
total per visit
5.0 out of 5 stars
• 22 reviews
8 repeat pet owners
6 years of experience
Cardiff, CF5

“Mireia was so lovely with our dog when we needed somebody, last minute, for a home visit and walk. It was clear to see that Mireia loves animals and our dog was comfortable in her presence straight away. We instantly felt at ease knowing she would be well looked after. Highly recommend - thanks so much!”

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Daniel H.
Sitter Profile Image: Klaudia R.
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Klaudia R.
£12
total per visit
5.0 out of 5 stars
• 11 reviews
4 repeat pet owners
20 years of experience
Cardiff, CF24

About: I’ve had a deep bond with dogs since childhood. I grew up with a German Shepherd who was part of our family for 12 wonderful years. I always enjoyed our walks, playtime, and cuddles she truly shaped my love and understanding of dogs. After she passed, I continued caring for dogs by helping my cousin at her dog hotel, where I regularly walked and cared for her five Huskies and other boarding dogs. These experiences taught me how to handle various breeds, energy levels, and temperaments. Now, I have a rescue dog from Oman who has been with me for almost two years. When I adopted him, he struggled with severe anxiety and fear of going outside. With patience, structure, and positive reinforcement, he’s made incredible progress. This journey has given me valuable experience in working with dogs who have experienced trauma or display challenging behaviors. While I didn’t pursue my childhood dream of becoming a vet, my passion for dogs and animals has remained strong. I believe animals, especially dogs, are among the purest souls in the world—and I treat every dog in my care with love, patience, and respect. I am currently out of work so I am available mostly at any time except Mondays and Thursdays between 6-9 pm but I’m available any other time I always follow the owner’s instructions, every dog is different and has different needs. I always pay attention to my surroundings and make sure the dog is close to me.

Sitter Profile Image: Eloisa L.
Identity Verified
Eloisa L.
£14
total per visit
5.0 out of 5 stars
• 3 reviews
3 repeat pet owners
10 years of experience
Cardiff, CF10

About: I have previously worked with pet training specialists and can provide my own knowledge of how to care for your pets behaviours. I also have experience in dog resuscitation, for emergencies and can look after dogs with special needs/medical illnesses/requirements. I am currently using rover and other pet care websites as my full time job. This means I am available all day every day, at any time to take care of your pets! I will look after the pets as if they were my own. I understand boundaries and respect within someone’s home. I’m here to give you a trustworthy place to leave your animals. Any requirements you have for your home or loved pets, can be done. Usually when doing these jobs I bring my husband along, just for safety reasons and to also help out on demanding jobs. If you’re not okay with that, let me know and we can work around it!

Sitter Profile Image: Martha C.
Identity Verified
Martha C.
£14
total per visit
5.0 out of 5 stars
• 5 reviews
5 years of experience
Cardiff, CF24

“Martha is so lovely, Meg instantly took to her as she obviously adores dogs. Could not have asked for anyone better and we had total confidence in her. Thank you so much Martha we will definitely use you again if we come to Cardiff.”

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tracy k.
Sitter Profile Image: Kayleigh P.
Identity Verified
Kayleigh P.
£13
total per visit
5.0 out of 5 stars
• 24 reviews
5 repeat pet owners
6 years of experience
Cardiff, CF24

About: Hi! I’m Kayleigh and have always been a massive dog lover! I have a 6 year old Sprocker Spaniel called Rex who means the absolute world to me, so I really do understand how hard it is to trust somebody else with your precious doggo’s! So please be assured that your dog would be in the best hands and I would hand on heart treat them as my own. I have previously been a trusted dog carer on Rover but took a break due to work commitments, but now that I have more flexibility I would love to have some extra dog company again! Rex is well exercised and has plenty of enrichment throughout the day and your dog would also get this if this suits your dogs needs, along with lots of love and affection of course! If you have any questions, please do not hesitate to drop me a message :) When I work, I work from home so your dog would never be left on their own and I am able to walk and keep your doggo’s entertained throughout the day! I have a reasonable sized garden which is fenced. There are some local parks nearby for walks, however I also drive so tend to venture to new places as much as possible!

Sitter Profile Image: Ngan N.
Identity Verified
Ngan N.
£14
total per visit
5.0 out of 5 stars
• 2 reviews
15 years of experience
Pontcanna, CF11

“Ngan did a great job. My cat was clearly looked after well and was happy upon my return. The home was also well maintained and tidy as I left it. Great communication and photo updates each day. Certainly recommended for anyone needing a cat sitter.”

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T P.
Sitter Profile Image: Uliana S.
Identity Verified
Uliana S.
£12
total per visit
5.0 out of 5 stars
• 5 reviews
2 repeat pet owners
5 years of experience
CARDIFF, CF14

“Great service! Thank you”

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E M.
Sitter Profile Image: Madison S.
Identity Verified
Madison S.
£14
total per visit
5.0 out of 5 stars
• 3 reviews
15 years of experience
Cardiff, CF10

About: Hi, my name is Maddie and I love cats and dogs! I come from a family of cat-people, so I've looked after five family cats in my life, and a dog. Currently I live with my partner and our 10-year-old cat Sooty. In 2019, I took-up pet-sitting alongside my studies at university and regularly looked after three chihuahuas. Now, I'm settled in a job and I'm looking to take up pet-sitting again. I've recently had a few cat-sitting jobs and really enjoyed it. I'm able to provide dog walking, drop-in visits and overnight stays for cats and dogs. I'm also happy to provide additional house-sitting duties - let me know what help you need! I'm happy to see to your pet before and after my day at work. I often finish work early, so I have plenty of time in the afternoon and evenings for extra time with your pet. You can be reassured that your pet is in good hands. I have over 15 years of experience looking after my own pets, family pets and providing pet-sitting services for my community. I'm also a registered volunteer dog-walker with Cardiff Dogs Home. Would you like to have daily updates about your pets well-being? I'm happy to do that and send lots of pictures. Would you rather forget about home and enjoy your time on holiday? I'll respect that, but I will always be in contact regarding any potential health issues. Let me know what works best for you!

Sitter Profile Image: Natalia G.
Identity Verified
Natalia G.
£14
total per visit
5.0 out of 5 stars
• 4 reviews
3 repeat pet owners
12 years of experience
Cardiff, CF11

About: I grew up in a very furry household: 6 dogs, 10 cats, plus years of horse riding camps - animals were basically part of everyday life for me. Since moving to Cardiff, I haven’t been able to have as many animals around me, and I genuinely miss it! Looking after pets takes me straight back to those happy, chaotic, furry years. For the last two years I’ve also looked after friends’ dogs and cats, taking them for walks, feeding them, playing with them, keeping them company and giving medication when needed. I’d love to do much more pet sitting, which is exactly why I’m here. I’m patient, affectionate and easy-going with animals, and happy to follow their usual routine. I love walking, so energetic dogs and I tend to get on very well - and I seem to have a natural way with cats too, even the shy or tricky ones often warm up to me quickly! 🐈 My schedule is flexible and I work mostly from home, so I can usually fit pet care around my day quite easily. I’m available weekdays and sometimes weekends, mornings, afternoons and evenings, and I’m happy to help with last-minute bookings too. I have a car and can travel around 10 minutes from Pontcanna/Canton. I’ll always follow your pet’s usual routine and any instructions you leave - every animal is different. I’m very aware of my surroundings, especially out on walks, and good at reading animals and adapting to what they need. I’m there for them, not the other way around. I’m also very respectful of people’s homes and happy to help with little things like plants, post, basic tidying up or anything else that needs looking after while you’re away - and of course send plenty of furry updates! ☺️

Sitter Profile Image: Sali E.
Identity Verified
Sali E.
£7
total per visit
15 years of experience
Cardiff, CF24

About: I was lucky enough to have my gorgeous beagle, Alfie, by my side for nearly 15 years, and he really was my best friend. Having him gave me such a love for dogs and I genuinely miss having that four legged companion! I absolutely love spending time with dogs, whether that’s getting out for a good walk, having some company at home, or simply giving them plenty of fuss and attention. I’m not in a position to have another dog of my own at the moment, so dog walking and sitting feels like the perfect way for me to still enjoy having dogs in my life. I know how much trust it takes to leave your dog in someone else’s care, and I’d always treat them with the same love, care and attention I gave Alfie🐶 I currently have a very flexible schedule, which gives me plenty of time throughout the week to care for your pups! I’m available for walks, drop ins and pet sitting, and can be flexible around you and your dog’s usual routine. I have a secure, fenced garden at home, but I’m very happy to care for pets in their own home where they are familiar with their surroundings and routine. I’ll always follow the owner’s instructions carefully and make sure their pet feels safe, settled and well cared for.

Sitter Profile Image: Nerys R.
Identity Verified
Nerys R.
£14
total per visit
5.0 out of 5 stars
• 2 reviews
1 repeat pet owner
30 years of experience
Cardiff, CF11

About: I’ve owned dogs for over 20 years, mainly sighthounds, and smaller breeds, I grew up with Jack Russells, so caring for dogs has always been a big part of my life. I have looked after friends and family's dogs and cats, who regularly trust me to walk, feed, and look after their pets, whether that’s for daily care, overnight stays, or longer periods in both my home and theirs. I genuinely love animals and focus on making them feel safe, comfortable, and happy. I’m experienced in giving dogs the right balance of exercise, attention, and calm time, depending on their individual needs, whether that’s energetic walks or a more relaxed pace for older dogs. I’m reliable, and both my partner and I are trustworthy, and treat every dog as if they were our own, ensuring they feel loved and well cared for while you’re away. I work full time from Mon-Fri and work arranged days at the office and my partner is a freelancer who works from home and can be very flexible with his schedule, according to his calendar and pet sitting arrangements. I have an eclosed fenced garden with no back access, I have a front gate and friendly neighbours. I have a very animal friendly home and have looked after dogs of most ages, they are treated as if they are home from home, with parks nearby.

Sitter Profile Image: Melissa O.
Identity Verified
Melissa O.
Star Sitter
£17
total per visit
5.0 out of 5 stars
• 26 reviews
13 repeat pet owners
5 years of experience
CF14

About: I have a rescue cat which has been with me for 6 years. The mother of the cat abandoned her when she was only 2 weeks old so I had to feed her milk from the bottle, make sure she can do her toilet properly and keep her warm while she was going to sleep. Alongside that I have looked after several other animals such as tortoises, birds and dogs. I’m the happiest when I’m around animals. I just finished my 1st year in Cardiff uni so I’m mainly free to take care of your little ones as home sits or in the afternoons. Regardless of whether your pet is well trained or not I would like you to know that I won’t be letting them off the lead throughout their time with me. I will make sure to keep you updated during the time they’re with me through photos and videos. I will make sure they get good exercise and their safety/happiness would be at the forefront of my mind at all times.

Sitter Profile Image: Amy S.
Identity Verified
Amy S.
£14
total per visit
5.0 out of 5 stars
• 5 reviews
1 repeat pet owner
10 years of experience
Cardiff, CF23

About: I’ve grown up with both dogs and cats all my life. My 13 year old cat Izzie passed away last year and I haven’t been in a position to get another pet just yet. Please let me spend quality time with your babies as I am missing having a furry friend around. I live with my partner and together we would care for your pet, as we have for many friend’s pets over the years. I work for the NHS Monday - Friday but work from home every Friday, with flexibility to do so some other days too. I finish work at 4.30pm so am home all evening. My partner often comes home for lunch throughout the day, so there is unlikely to be long periods where your pet will be left alone. Our weekends are fully flexible. I live with my partner on a third floor flat. Although we have no garden, we are both very active and enjoy spending time outdoors. We live a 2 minute walk from Roath Park! Our flat is calm, clean and a safe space for pets to feel comfortable. We would welcome pets on the furniture and the bed.

Sitter Profile Image: Elisa B.
Identity Verified
Elisa B.
£12
total per visit
5 years of experience
Cardiff, CF24

About: I’ve been around dogs my whole life and absolutely love them! I’ve looked after friends’ and family’s dogs many times and always love spending time with them (and never want to leave because they’re just too cute!). I love going for walks and am happy to care for dogs of all sizes, breeds and needs. I’m currently studying at uni so have plenty of time to take care of your dog. I am also really active so love going on walks! I know how important it is to feel comfortable leaving your dog with someone. I’ll make sure to keep you updated while you’re away and give your dog gets plenty of care, attention and affection!

Sitter Profile Image: Elle B.
Identity Verified
Elle B.
£14
total per visit
5 years of experience
Cardiff, CF24

About: I’ve loved animals all my life and have 5 years of experience caring for my own two dogs, who are both 5 years old. I’m caring, patient and reliable, and understand that every dog has their own personality and needs. I’ll treat your pets as if they were my own, giving them plenty of love, attention, exercise and care. I work full-time Monday to Friday from 8:30am to 5:15pm, so I’m available for pet sitting and dog walking in the early mornings or evenings after work. I’m fully available at weekends and can be flexible with timings. I’ll always make sure your pet receives plenty of care, attention and exercise. I’m happy to discuss your pets individual routine and care needs. I provide care in your pets own home, allowing them to stay somewhere familiar and comfortable. I’ll follow their usual routine and your instructions carefully, while providing plenty of attention, exercise, companionship and affection. Your pets safety and wellbeing will always be my priority.

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The median cost per Visit for pet sitting in Cardiff is £12

Pet owners share their Rover experiences - Cardiff

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5.0 out of 5 stars

Our Bran took to Alys immediately which was so sweet to see. As a first time cat owner, leaving Bran alone was a bit scary at first, but Alys sent us loads of pictures and communicated with us lots 🥰. Will definitely be our go to person from now on.

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Jones S.
Drop-In Visits
5.0 out of 5 stars

Uliana was so fab with Phoebe. She took such good care of her and made sure she had a good run around outside and lots of attention. Uliana’s communication was great and I will definitely book her again. Thank you!!

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Hannah N.
Drop-In Visits
5.0 out of 5 stars

Nada was great looking after my two boys. They require visits twice a day and Nada sent me photos and updates at each visit. I was able to fully relax knowing my boys were well looked after. Thank you so much Nada!

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Debbie W.
Drop-In Visits
5.0 out of 5 stars

Lisa was great. My cat was happy to see her! Photos and message after each visit was lovely to receive. Would 100% recommend

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rachel s.
Drop-In Visits
5.0 out of 5 stars

Lydia is a pleasure to engage with, sent fab pictures of our puppy whilst out in a walk and I’d thoroughly recommend her. Thank you Lydia for looking after our pup!

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Vicky N.
Drop-In Visits
5.0 out of 5 stars

Louise does such a great job looking after Samba and it's always lovely to get updates on how he's been!

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Claire M.
Drop-In Visits
5.0 out of 5 stars

Abi was absolutely fantastic taking care of Mia! Communication was seamless, and the regular updates and photo check-ins gave me complete peace of mind while I was away. Everything was kept spotlessly clean, including Mia’s litter box and feeding area, and Mia was clearly happy and well-loved the entire time. immediately rebooked Abi for my next trip. I can't recommend her highly enough!

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Serkan A.
Drop-In Visits
5.0 out of 5 stars

Christy was fantastic looking after our two cats this week. They each have quite different personalities with one being a little scared/ stand offish at times but Christy was super patient and dealt with her perfectly. We received regular updates and lovely photos while we were away which helped to put our minds at rest that they were doing well without us! Christy was also super helpful bringing in parcels and putting out our bins for us as well which was very appreciated. Would definitely recommend Christy to others.

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Hannah s.
Drop-In Visits
5.0 out of 5 stars

Very grateful to Hannah for taking such good care of my baby Flo this week! Flo can be quite timid and hated the cattery when we tried that so I was nervous about having someone she didn’t know dropping in on her but Hannah won her over straight away, took perfect care of her and sent me lovely updates and pictures so I never needed to worry while on holiday. I have come home to a very happy and relaxed cat. Thank you Hannah!!

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Jo P.
Drop-In Visits
5.0 out of 5 stars

Paige has gone above and beyond for our Loki! Extremely detailed daily updates with lots of pictures. Our shy boy even came out for strokes and cuddles! Thank you.

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Becca M.
Drop-In Visits
5.0 out of 5 stars

Rhiannon was great. Very reliable, clearly loves cats and took very good care of our two. Would definetly book her again.

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Kirsty M.
Drop-In Visits
5.0 out of 5 stars

Kiera was fantastic and clearly really cared about and loved being around our cats. She was always prompt and sent detailed updates and photos after visits. We would definitely ask her to look after our fur babies again.

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Sarah T.
Drop-In Visits
5.0 out of 5 stars

Amazing service, went the extra mile in all regards. We felt really safe with lela and will be using her again in the future!

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Jack T.
Drop-In Visits
5.0 out of 5 stars

Ngan was brilliant. Took great care of our two cats, great communication and kept us up to date with twice daily reports and pictures Would highly recommend

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James E.
Drop-In Visits
5.0 out of 5 stars

Poppy was lovely and provided lots of updates and photos. She left the house tidy. I would definitely recommend and will use her again! Thanks

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Megan G.
Drop-In Visits
5.0 out of 5 stars

As always, we returned home to two very chilled out moggies 😼 thanks so much Ceri, from us and from Benji and Lily 🐾🐾

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Hannah C.
Drop-In Visits
5.0 out of 5 stars

Holly did another excellent job looking after Phoebe and Mabel. We came back to two very happy cats!!

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Alice G.
Drop-In Visits
5.0 out of 5 stars

Went above and beyond to care for our cat! So lovely and felt content knowing she was checking in on him, would definitely recommend!!

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Chloe C.
Drop-In Visits
5.0 out of 5 stars

Annie was brilliant at looking after Leo! She responded promptly and sent lovely photos and updates 😊

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Sian R.
Drop-In Visits
5.0 out of 5 stars

Lisa has looked after our energetic young cat Lilo a few times now and she’s always very well looked after and we return home to a very happy cat. We love getting the updates and photos from Lisa, would highly recommend!

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Rebecca D.
Drop-In Visits
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Meet local sitters who will treat your pets like family

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Popular requests for pet sitting - Cardiff

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Sitters in Cardiff average 3
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FAQs for Pet Sitting – Cardiff

Frequently asked questions about Rover

The average cost of Pet Sitting in Cardiff on Rover is £16 per Visit as of October 2026. Most bookings cost between £12 and £28 per Visit.

sitters set their own rates based on factors such as their experience, the length of care, the number of pets and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of October 2026, there are 2,984 sitters on Rover offering Pet Sitting across the city of Cardiff. About 86% typically respond to requests within 60 minutes.

Enter your address and booking dates to see which sitters are available near you. You can also message multiple sitters to improve your chances of finding the right care.

Yes. There are up to 2,984 pet sitters offering care in and around Cardiff. To find a sitter who is available during your working hours, enter your address, select the days and time slots when you need care, and review matching local profiles.

Depending on the sitter’s schedule, you may be able to arrange a one-off visit or recurring care on selected days of the week. Confirm the visit timing and frequency before booking, as availability and service areas vary by sitter.

You can book overnight boarding with a local sitter on Rover, where your pet stays in the sitter’s home while you're away. If your pet is more comfortable staying at home, house sitting or scheduled drop-in visits might be a better fit.

Consider how much company and supervision your pet needs, how they respond to unfamiliar homes, and how long you'll be away. Review each sitter’s profile and arrange a Meet & Greet before booking.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter must complete an identity verification process before listing their services on Rover. This process checks that the sitter’s identity matches their provided documents.

Identity verification doesn't assess a sitter’s experience or suitability for your pet. To see if a sitter is the right fit, you can review each sitter's profile for ratings, verified reviews, repeat pet owner information and care style. We also recommend arranging a Meet & Greet to discuss your pet’s needs and make sure the sitter is the right fit before booking.

For more details, visit our Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to 25,000 in eligible veterinary care reimbursement.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who've never booked with you before can schedule a Meet & Greet on Rover, but you're welcome to coordinate one in Rover messages with sitters you've previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you're booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you'll have a chance to go through your pet's routine, medical needs and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. A Meet & Greet is a great way to prepare your pet and sitter for longer or first-time bookings. Read our tips for your first Meet & Greet.

sitters on Rover set their own cancellation policy , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three- or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-in visits, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12.00 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our booking protection will kick in. This means you'll get a full refund and our support team will work with you to find a replacement sitter.

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