Pet Sitting Vale of Glamorgan

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 63
pet owners in Vale of Glamorgan have booked pet sitting

Vale of Glamorgan, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Sarah F.
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Sarah F.
£12
total per visit
5.0 out of 5 stars
7 reviews
3 repeat pet owners
40 years of experience
Barry, CF62

Sarah was absolutely incredible, honestly all that I could have asked for and more. She looked after my two cats for the weekend while I was away at a family ashes spreading service. Not only was she happy to care for the cats, but she also took on the task of misting my pet mantises and stick insects. She sent photos of the cats, and she fed and played with them, cuddled with them, and changed their litter. Even my elderly cat who is nervous and generally hides from everyone, came running over to see Sarah when she first visited, and began rubbing up against her legs; clearly the lady has a way with animals! She was also kind enough to bring parcels in for me when they were left on the doorstep, even one which was really heavy. All of this would be enough for me to confidently recommended her to others, but the biggest reason I think anyone would be lucky to have her looking after their pets, is that she has just such a comforting presence, and she went above and beyond to put me at ease about leaving my home and my animal family members. I was really worried about being away from them, and this was the first time I’ve ever used a service like this. I suspect I’m not the only pet parent who is nervous about leaving their pets, and having someone who is so reassuring and capable really makes it less scary. She followed all of my instructions to the letter and was also very kind about the fact that I’d left a short novel of printed instructions. Overall, she was just a really kind and capable pet sitter, and I will absolutely rush to use her again if I once again have to go away. She’d even tied a pretty yellow ribbon on my keys when she put them back through the door after her last check in. Truly, I cannot recommend her highly enough, she is clearly just the most wonderful person!

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Emma A.
Sitter Profile Image: Megan H.
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Megan H.
£14
total per visit
5.0 out of 5 stars
9 reviews
4 repeat pet owners
4 years of experience
Barry, CF63

Megan is absolutely lovely & took such great care of my cat Mushi - lots of photo updates of him snuggling up to her so I could tell he was very comfortable around her. Came home and can tell that he has been very well looked after, he is relaxed and happy! Would highly recommend 😊

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James O.
Sitter Profile Image: Sienna S.
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Sienna S.
£12
total per visit
4 years of experience
Cardiff, CF64

About: Hi! I’m a huge animal lover and understand how important it is to find someone you can trust to care for your pets while you’re away. I have experience looking after pets for friends and family, including feeding, walking, playing, giving lots of attention, and making sure they stick to their usual routine. I also have a 4-year-old Pomeranian of my own, so I know firsthand the love, patience, and care that pets need every day. I’m reliable, caring, and happy to provide regular updates and photos so you can feel confident that your pet is safe and happy. I’m also available at short notice whenever possible, making me a great option if you need last-minute pet care. Whether your pet enjoys long walks, playtime, cuddles, or simply keeping to their normal routine, I’ll make sure they receive plenty of love and attention while you’re away. I look forward to meeting you and your furry friend! I’m self-employed and work from home, which gives me a very flexible schedule. This means I can easily plan my day around a pet’s routine, whether that’s walks, feeding times, playtime, or simply keeping them company. I genuinely love being around animals and enjoy giving them plenty of attention, care, and affection, so looking after pets fits naturally into my daily life. I always aim to keep pets comfortable by following their usual routine as closely as possible. I’ll make sure they’re fed on time, have fresh water, enjoy plenty of exercise, play, and attention, and receive lots of love and reassurance. I understand that every pet has their own personality and needs, so I take the time to get to know them and make them feel safe and relaxed. I’m also happy to send regular updates and photos so you can enjoy peace of mind while you’re away.

Sitter Profile Image: Izzabelle H.
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Izzabelle H.
£17
total per visit
5.0 out of 5 stars
9 reviews
1 repeat pet owner
11 years of experience
Barry, CF62

Izzabelle was a star. I was looking for someone local to look after our 11 year old rabbit, Harvey for 7 days. I also needed someone to clean him out, give him water, hay and food twice per day. Izzabelle was amazing, she went far beyond what we asked, while away we had a heat wave, she ensured he was coping and had qater. She had a real care for Harvey and would highly recommend her. I will be hiring again. Thank you xxx

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Kate B.
Sitter Profile Image: Jayanna E.
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Jayanna E.
£17
total per visit
10 years of experience
Barry, CF62

About: I've always owned dogs and cats growing up, and currently live with two cocker spaniels and a ragdoll cat. I frequently become relied upon by family members to dog sit, most popularly by my dad who owns an XL American Bull. I've had dogs from the range of shuh tzu's to staffie's to the American Bull mentioned, which has made confident in my abilities no matter the breed, size or personality! I'm currently going back to university to study my Masters Degree, which is why this type of arrangement is ideal for me (and hopefully for you too!) I'm currently going back to university for my Masters Degree in Social Work which is only two days a week. This leaves me with plenty of time to have fun and keep your furry loved ones company while you are away making memories! From dogs that just want someone to sit near (who will make the best study buddies) to high energy and playful dogs (the ones that make you forget all of lifes stress while you focus on whatever they want to play with), I can guarentee the best service for them from me. Unfortunately, I am not able to have animals come to my house - the two cocker spaniels and the ragdoll cat have rule of that here! I am more than happy to sit in for the days, or stay overnight when needed! I am happy to meet first (which will hopefully also include the dog) but rezt assured no matter how we start this off, your animals are the priority.

Sitter Profile Image: Mollie C.
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Mollie C.
£12
total per visit
5.0 out of 5 stars
9 reviews
1 repeat pet owner
20 years of experience
Dinas Powys, CF64

About: As someone who’s always grown up with pets, I’m a genuine animal lover. I’m often trusted by friends and family to care for their pets and have experience with more challenging or reactive breeds. I’m a non-smoker, very tidy, and will treat both your home and pets with the utmost respect. I’m always happy to meet beforehand, as I understand your pets are family. I’m currently working part time as a nurse in Cardiff, I have weekends off! Therefore regularly available for weekend house sitting and flexible due to my shifts! I provide loving, reliable care for pets in the comfort of their own home. I follow your pet’s routines for feeding, walks, and playtime, and give lots of attention, cuddles, and companionship. I keep your home clean, secure, and exactly as you left it, and I’m happy to send updates and photos so you can relax while you’re away!

Sitter Profile Image: Annie L.
Identity Verified
Annie L.
£6
total per visit
8 years of experience
Barry, CF62

About: I have grown up with dogs and have extensive hands-on experience caring for them throughout my life. I currently have four dogs of my own and have cared for six dogs in total over the years, giving me experience with a range of breeds, personalities, and care needs. As a dog owner, I understand the importance of providing regular exercise, companionship, and attentive care. I am confident handling dogs on walks, maintaining routines, and ensuring they feel safe, comfortable, and well looked after. In addition to caring for my own pets, I have experience walking dogs for others and understand the trust owners place in someone caring for their beloved pets. I am passionate about animals and enjoy spending time outdoors, making dog walking and pet care something I genuinely love. I will always treat your pet with the same care, patience, and attention that I give my own dogs. Pet care fits naturally into my weekly routine. I currently work part-time evening shifts, which means I am available throughout most mornings and afternoons for dog walks, drop-in visits, and pet sitting. This gives me plenty of flexibility to provide dogs with the time, attention, and exercise they need. I am also completely available on most Wednesdays and weekends, making me a great option for longer walks, regular care, or pet sitting while owners are away. As a dog owner myself, caring for animals is already a part of my everyday life, and I genuinely enjoy spending time outdoors and ensuring pets are happy, active, and well cared for. When caring for pets in their owner's home, I aim to maintain their usual routine as closely as possible to help them feel comfortable and secure. I will follow all instructions provided regarding feeding, exercise, medication, and any specific needs or preferences your pet may have. Safety is my top priority. During walks, I ensure dogs are kept securely on lead where required, remain attentive to their surroundings, and avoid situations that may cause stress or discomfort. I am experienced around dogs of different sizes and temperaments and always use a calm, patient approach. While pet sitting, I will provide plenty of companionship, playtime, and attention, as well as regular toilet breaks, fresh water, and exercise. I understand that inviting someone into your home requires trust, and I will always treat your property with respect and care. I am happy to provide updates and photos during visits or stays so you can feel confident that your pet is happy, safe, and well looked after while you are away.

Sitter Profile Image: Haf M.
Identity Verified
Haf M.
£12
total per visit
10 years of experience
Wenvoe, CF62

About: I am a third year student who is a confident, loving and reliable petsitter ❤️ Drop me a message, I always respond within 1 day! DBS checked ✅ Looking for a reliable, caring, and passionate pet sitter or dog walker?💕🐾 As a (work from home) 20 year old Geography student 🌎 with spare time, I'm here to offer my love and care for your pets! Whether it's taking your dogs or puppies for a fun walk, feeding and playing with your cats, or caring for your fish, rabbits, or hamsters😊I've got it covered. I'm reliable, kind, and truly enjoy spending time with animals, so you can trust that your pets will be in great hands. Let me help keep your furry (or scaly) friends happy and well taken care of while you're away!❣️ I work fully remotely, alongside studying at university. I also have my own car. So, I am very flexible to work around our furry friends. Being dog-sitting, dog-walking or pet-sitting etc❤️ When I look after your home and pets, I ensure everything is taken care of with the utmost attention and care. While you're away, I'll provide your pets with all the love, attention, and routine they're used to. I'll walk your dogs, play with your cats, and make sure all your furry friends are fed, clean, and happy.🐹 I'll also keep your home in great shape— watering plants, signing for post, and making sure everything stays secure and tidy. Whether it's ensuring your pets' comfort or maintaining the cleanliness and safety of your home, you can relax knowing that everything is in good hands. I'll provide updates so you can feel confident while you're away!🙈 Animals I’ve cared for: • Dogs (including seniors & puppies) 🐕‍🦺 • Cats & kittens 🐱 • Rabbits & guinea pigs 🐰🐹 • Hamsters 🐭 • Birds 🐦 • Fish 🐟 Why choose me? ✅ DBS checked 🚗 Own car — happy to travel ⌚ Flexible schedule 📲 Super quick replies (within a few hours!) 💬 Happy to chat about price ranges!! ❤️ Tons of experience with animals big and small (take a look at my gallery!) And of course — I’ll send you regular updates and cute pics so you don’t miss your furry (or feathered!) friends too much! 📸 I create a calm, safe, and loving space for your pet to feel right at home 🏡🐾. Whether they love to play 🎾 or just relax and snooze 💤, they’ll get plenty of attention, affection, and care ❤️. A stress-free environment means a happy, tail-wagging pet every time! 🐶🐱

Sitter Profile Image: Martha C.
Identity Verified
Martha C.
£14
total per visit
5.0 out of 5 stars
5 reviews
5 years of experience
Cardiff, CF24

Martha is so lovely, Meg instantly took to her as she obviously adores dogs. Could not have asked for anyone better and we had total confidence in her. Thank you so much Martha we will definitely use you again if we come to Cardiff.

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tracy k.
Sitter Profile Image: Sharon B.
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Sharon B.
£23
total per visit
30 years of experience
Cardiff, CF5

About: Dogs have been part of my life since I was a child. I enjoy walking dogs, taking them to the beach and open fields where they can sniff to their heart’s content. I have walked dogs for family, friends and neighbours for the last 10 years. I currently work part time as I’m now retired. I only work two days a week. I am available to look after your pet during the week and weekends. I have a fenced back garden with no side access. I have 2 very friendly and dislike border collies which will keep your fur babies company. I do have two large crates should you prefer.

Sitter Profile Image: Lizzie K.
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Lizzie K.
£12
total per visit
3 years of experience
Barry, CF62

About: As a proud owner of a lovely long-haired dachshund, dogs are a huge part of my daily life. I'm offering reliable dog walking and dog sitting services within the Barry area. I know how important it is to find someone you trust with your pet, and I promise to bring plenty of care, attention, and love to every walk or sitting session. Let's chat about how I can help keep your dog happy and wagging! I have recently been made redundant, so I am available Monday - Friday for any appointment. I am available from 8am till evenings. Weekends on special request. Whether I am in your home or mine, your dog's safety and happiness are my top priorities. In your home, I strictly follow their established feeding, walking, and sleeping routines to keep them stress-free. At my place in Barry, they’ll enjoy a secure, cozy environment and a friendly companion in my long-haired dachshund. For outdoor time, we’ll explore local spots like Porthkerry or Romilly Park, completely tailored to their energy levels. I treat every guest pup with the exact same love and care I give my own!

Sitter Profile Image: Marcus H.
Identity Verified
Marcus H.
£16
total per visit
5.0 out of 5 stars
10 reviews
8 years of experience
Sully, CF64

About: Hi, we’re Marcus and Josh 😁! Between us, we've had 6 dogs. The latest is our very sweet labrador retriever! We're able to cater to a variety of different energy needs, from the laziest to the most energetic! We have fields and woods near our house, so we are able to give walks of different lengths. Your dog can also stay in a separate room, upon request. Both of us work from home, so there will always be at least one person with the dogs at all times. We are able to provide morning, lunchtime, and evening walks. Boarding is available upon request. We can accommodate most dates! We have a fenced garden and a friendly labrador if your dog needs company. We can provide a separate sleeping area for your dog if needed. We do not have a crate, so if crating is required, we would need the crate to be dropped off and picked up.

Sitter Profile Image: Leanne B.
Identity Verified
Leanne B.
£17
total per visit
5.0 out of 5 stars
15 reviews
36 years of experience
Barry, CF62

Rest assured both my cats were well attended to. The cats area was left clean and tidy and my cats seemed very relaxed upon my return.

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Deborah R.
Sitter Profile Image: Kelsey P.
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Kelsey P.
£17
total per visit
5.0 out of 5 stars
3 reviews
8 years of experience
Barry, CF62

About: As a Registered Veterinary Nurse, caring for animals is what i do. I've always had a deep love for animals, and feel so fortunate to work in a profession where compassion, knowledge and dedication makes a real difference to pets lives every single day. I'm a kind, pateint and attentive person who understands that every pet is unique. My veterinary background means i'm confident recognising any subtle changes in behaviour or health, administering medication if required, and ensuring your pets wellbeing and safety at all times. But beyond the clinical skills, I genuinely love building bonds with the animals I care for and making them feel secure, happy and loved while you're away. My motivation to be a pet sitter comes from wanting to provide owners with complete peace of mind. I know how important it is to trust someone with your pet - they're family. Whether its cuddles on the sofa, enrichment playtime, gentle walks, or simple companionship. I tailor my care to suit your pets individual needs and routine. I've gained experience pet sitting for family and friends, caring for a variety of pets in their own homes. I'm now looking to expand this further and offer the same reliable, compassionate care to a wider range of owners. Please enquire about day bookings (for some reason Rover doesnt allow you to book day bookings, only night bookings) i can then advise on prices per hour/bulk prices for longer bookings. Fully covered by insurance & DBS Checked As i work full time as an RVN, I work long hours during the daytime in the week so offer more evening/overnight sitting, i can be fully available on weekends and on Wednesdays. I am a trusted, caring individual with years of pet care experience. I will always treat your home with respect and ensure the safety of your fur baby at all times.

Sitter Profile Image: Ashley P.
Identity Verified
Ashley P.
Star Sitter
£15
total per visit
4.9 out of 5 stars
45 reviews
19 repeat pet owners
13 years of experience
Dinas Powys, CF64

I am so, so happy with the service that Ashley provided - I really could not recommend him highly enough! Having updates and lovely photos every day really put me at ease and I could see how happy and relaxed my cat was with him. Ashley kept a consistent schedule and I really couldn’t be happier having him look after my cat while I was away!

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James O.
Sitter Profile Image: Ellie H.
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Ellie H.
£17
total per visit
20 years of experience
Barry, CF63

About: I’ve had dogs all my life and currently care for both a Doberman and a Maltese Terrier, so I’m comfortable with a wide range of breeds, sizes, and personalities. I have years of hands-on experience with everything from energetic puppies to older dogs who need a gentler touch. I’m confident handling big dogs on walks, and I always make sure pets feel safe, loved, and cared for. I treat every pet like family and bring a calm, reliable energy. I’m currently at Cardiff university a few days a week which finishes early afternoon, meaning I have lots of spare time for walking and sitting. When caring for pets in their own home, I make sure to maintain their usual routine to keep them comfortable and stress-free. I take the time to get to know each pet’s personality, needs, and quirks so I can give them the same love and attention they’re used to. I’m always respectful of the owner’s space, follow all instructions carefully, and keep communication open with regular updates and photos. On walks, safety is my top priority — I’m experienced with handling all sizes of dogs, including strong breeds like Dobermans, and I’m always alert to our surroundings. Your pet’s happiness, comfort, and well-being come first with me.

Sitter Profile Image: Emily B.
Identity Verified
Emily B.
£20
total per visit
5.0 out of 5 stars
18 reviews
7 repeat pet owners
19 years of experience
Barry, CF62

Daisy(dog) instantly took a liking to Emily when they met for an initial intro. I felt comfortable leaving Daisy with Emily. Emily would use the app and check in and send over photos. When I came home Daisy was happy and so was I. Will definitely get in touch again if I need a dog sitter

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Adam B.
Sitter Profile Image: Elin J.
Identity Verified
Elin J.
£17
total per visit
5.0 out of 5 stars
11 reviews
1 repeat pet owner
1 year of experience
Penarth, CF64

Great communication and photos during house visits for my 2 spaniels. Highly recommended. 👍

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David M.
Sitter Profile Image: Kate P.
Identity Verified
Kate P.
£14
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
6 years of experience
CF63

Katie gave the best care and company to my cat while I was away - plenty of cuddles and photos of him playing etc - really put me at ease knowing he was cared for so well :)

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James O.
Sitter Profile Image: Jess G.
Identity Verified
Jess G.
£17
total per visit
5.0 out of 5 stars
15 reviews
8 repeat pet owners
12 years of experience
Barry, CF63

Jess' been lovely with Leo and Zoe, she agreed to add an extra visit at the very last minute and respected the times as agreed. She sent me lots of pics of them all having a good time and I was so glad to see my little furries playing around! Thank you Jess and I'll see again in January 😊

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Lorena B.
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The median cost per Visit for pet sitting in Vale of Glamorgan is £12

Pet owners share their Rover experiences - Vale of Glamorgan

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5.0 out of 5 stars

Thanks again Megan - always taking the best care of my cat Mushi! He’s so chilled when I came home from being away - I know he loves your company.

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James O.
Drop-In Visits
5.0 out of 5 stars

Emma has now looked after our two old lady cats twice and I can’t recommend her highly enough! Great communication, clearly adores cats and we know that they are in great hands! We will be looking to book again when we’re next going away - thanks Emma! 🐾

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Liz C.
Drop-In Visits
5.0 out of 5 stars

Sarah is amazing and I would highly recommend. She looked after our Smudge and the service and care was second to none. Will definitely be using her again because Smudge said so.

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Clair T.
Drop-In Visits
5.0 out of 5 stars

What an absolute delight Rachael was. We entrusted her to look after our cat Ellie, so that we could attend my son's wedding in Cornwall. It was the first time that we had left Ellie and we were very anxious but Rachael put us at our ease, straight away. We had lots of updates, during our holiday, which gave us peace of mind. I would highly recommend Rachael to look after your precious cat. Very, very pleased xx

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Susan W.
Drop-In Visits
5.0 out of 5 stars

Rachel was more than happy to do a drop-in with very little notice to check on our dog, Lola. Her communication was great and she sent photos of Lola during her visit (and Lola looked very happy!) - we'll definitely be using her services again 🙂

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Nikira B.
Drop-In Visits
5.0 out of 5 stars

Kelsey was exactly what you'd want from a pet sitter. Arriving, feeding, playing, and sending photos of my pet whilst I work away and no mess upon returning. Reliable and would use again.

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Lucy M.
Drop-In Visits
5.0 out of 5 stars

Katie gave the best care and company to my cat while I was away - plenty of cuddles and photos of him playing etc - really put me at ease knowing he was cared for so well :)

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James O.
Drop-In Visits
5.0 out of 5 stars

Izzy was absolute brilliant sorting out our 2 dogs on our wedding day She made several trip to let them out to toilet and to feed them Would a million percent recommend and use Izzy again Frank and buddy loved Izzy looking after them!

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Jonathan K.
Drop-In Visits
5.0 out of 5 stars

This is the second time I've used Stephanie to look after my cat, and her service is consistently excellent. She gives lots of playtime and my cat obviously adores her. It's such a pleasure to come home to a happy, chilled-out pet and tidy house! Stephanie is a genuine animal lover with calming, sweet nature. She is trustworthy and reliable, I really can't praise her enough! Many thanks once again.

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trudi t.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

  1. 1. Search

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  2. 2. Meet & Greet

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Popular requests for pet sitting - Vale of Glamorgan

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Sitters in Vale of Glamorgan average 2
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FAQs for Drop-In Visits - Vale of Glamorgan

Frequently asked questions about Rover

The average cost for Pet Sitting in Vale of Glamorgan on Rover is £14.95 per Visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 2,740 sitters on Rover for Pet Sitting in Vale of Glamorgan. About 85% of Vale of Glamorgan sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of July 2026, there are 2,740 sitters on Rover offering Pet Sitting across Vale of Glamorgan. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Vale of Glamorgan pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Vale of Glamorgan choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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