Pet Sitting Bristol

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 1,282
pet owners in Bristol have booked pet sitting

Bristol, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Becky B.
Identity Verified
Becky B.
Star Sitter
£13
total per visit
5.0 out of 5 stars
52 reviews
17 repeat pet owners
1 year of experience
Bedmister, BS3

I’ve booked with Becky multiple times now, and can’t recommend her enough. Very quick to respond, very communicative during the booking, and takes lots of photos. Will definitely book with again

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Tom B.
Sitter Profile Image: Pamela A.
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Pamela A.
Star Sitter
£14
total per visit
5.0 out of 5 stars
20 reviews
6 repeat pet owners
12 years of experience
Bristol, BS3

Pamela took care of my two cats while I was away. She was super quick to respond throughout and sent reassuring updates and photos. They were very happy and well cared for when I got home. Highly recommend!

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Tom S.
Sitter Profile Image: Nicole S.
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Nicole S.
£13
total per visit
5.0 out of 5 stars
10 reviews
2 repeat pet owners
13 years of experience
Bristol, BS5

Nicole was amazing! She came round before the booking to meet out cats and they immediately warmed to her. Nicole, sent lots of pictures of our cats getting all the cuddles and affection they could ever want and they were super happy to have her looking after them! Nicole was also very informative and had great communication letting us know our cats were safe and well looked after. We would definitely book with Nicole again!

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Kurt A.
Sitter Profile Image: Jessica H.
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Jessica H.
£16
total per visit
5.0 out of 5 stars
44 reviews
11 repeat pet owners
20 years of experience
Bristol, BS8

Barney loves Jess & Sara so much! I’m so happy I found them ☺️

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Hannah R.
Sitter Profile Image: Charlotte O.
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Charlotte O.
Star Sitter
£17
total per visit
5.0 out of 5 stars
71 reviews
29 repeat pet owners
10 years of experience
Redcliffe, BS1

Charlotte was very gentle Milo and gave great updates. Every time she popped in to visit him. I felt very comfortable, leaving him in her care and look forward to asking her again

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Tania A.
Sitter Profile Image: Gemma M.
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Gemma M.
Star Sitter
£16
total per visit
5.0 out of 5 stars
11 reviews
8 repeat pet owners
29 years of experience
Bristol, BS6

The dogs instantly got on with Gemma and we felt very happy and comfortable leaving them with her. We'll definitely be asking Gemma to come again. Highly recommended.

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Ryan C.
Sitter Profile Image: Elizabeth K.
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Elizabeth K.
Star Sitter
£12
total per visit
5.0 out of 5 stars
10 reviews
3 repeat pet owners
7 years of experience
Redcliffe, BS1

Elizabeth went above and beyond to check up on Slađa during the crazy heatwave in our hot apartment. Slađa got all the love and care during the check-ups while I was at work. Elizabeth was always super quick to reply and communicate, truly accomodating to our needs and we’d certainly book again! Thank you ♥️

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Bedra Š.
Sitter Profile Image: Mariana D.
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Mariana D.
Star Sitter
£17
total per visit
5.0 out of 5 stars
55 reviews
19 repeat pet owners
4 years of experience
Bristol, BS1

Mariana was amazing with our 9month old pup who took to her straight away!! Mariana is now going to v regularly visiting our pup and we're delighted to have found her. Highly recommend

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Judith T.
Sitter Profile Image: Sarah O.
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Sarah O.
£17
total per visit
5.0 out of 5 stars
68 reviews
37 repeat pet owners
3 years of experience
Southville, BS3

Sarah took good care of my cat Lily and was helpful and prompt in replying. While I trust that she was well looked after, I would have liked updates to be more informative as well as a photo. Even if it's repetitive, I like to know at each visit a bit about whether she's eating okay, using her litter box, had any fuss or played, etc. Especially when she hadn't pooped for 24 hours, I would've really appreciated being told that she finally had without having to ask, so that I didn't keep worrying. Thank you for looking after her.

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Collette M.
Sitter Profile Image: Lucy C.
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Lucy C.
Star Sitter
£13
total per visit
5.0 out of 5 stars
40 reviews
9 repeat pet owners
12 years of experience
Bristol, BS2

About: My family dog (Alfie) is a 15 y/o boarder terrier and I look after him for my parents on a regular basis when I go home to visit. I lived in the same home as Alfie in cornwall for the first 5 years and miss him everyday now that I live in Bristol. I love nothing more than dogs and I love going for walks, so it helps being around great places to walk / parks. Our first family dog was a Doberman, and I absolutely love all different breeds of dogs and often support with dog sitting my partners family dog who is an American Staffy. I live in a 2 bedroom maisonette with 2 large balcony’s, the previous owner of this apartment had 2 dogs so it’s definitely a dog friendly space (*** please note that these are a few flights of stairs to get to our apartment). My partner works from home Monday - Friday, and I work from home Thursdays and Fridays, so we can make it work in the week, as well as weekends. I work full time, in the office Mon - Wed 8:30am - 5:30pm then I work from home Thursdays 8:30am - 5:30am and from home Friday 8:30am - 3pm My partner works 9am - 5pm Mondays, then Wednesdays - Fridays, he usually works from home on Tuesdays but sometimes has to be on site. I don’t have any pets in the house, the balcony’s are spacious and we lots of gardens close by where we can take the dogs

Sitter Profile Image: Elizabeth T.
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Elizabeth T.
£13
total per visit
4.3 out of 5 stars
4 reviews
3 repeat pet owners
21 years of experience
Bedminster, BS3

About: From the age of 7, I’ve constantly been surrounded by dogs. From owning 2 of my own, to fostering many in between, I’ve developed a passion for looking after dog. I’ve also gained experience in walking them, playing with them, and overall caring for them. I’m currently studying art and design in college from Mondays - Wednesdays each week; leaving me plenty of free time for dog walking! Any time from Thursday - Sunday I’d be happy to walk, check up on, and take care of anyone’s dogs. My house is very spacious, allowing lots of room for any doggies to explore. My garden is also very large, safely fenced off, with lots of sniffs to be sniffed.

Sitter Profile Image: Sarah B.
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Sarah B.
Star Sitter
£14
total per visit
5.0 out of 5 stars
12 reviews
3 repeat pet owners
3 years of experience
Bristol, BS2

Sarah a brilliant sitter for us - her communication was great and she sent photos and updates everyday. She was also very flexible with us especially in accepting the booking fairly last minute. Would definitely book again!

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Ffion R.
Sitter Profile Image: Bethany P.
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Bethany P.
£17
total per visit
5.0 out of 5 stars
21 reviews
7 repeat pet owners
15 years of experience
Bristol, BS6

Bethany was absolutely amazing with our cat Pepper while we were away on holiday! There were regular updates of how he was getting, including lots of pictures and videos! He seemed very happy and content while we were away, and was even really happy and comfortable with Bethany from the first meeting which is unlike him, so that was another real positive for us! We got home and although Pepper was happy to see us, you could tell he hadn’t really missed us too much which is a credit to how well Bethany looked after him. Cannot recommend her enough!

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Brittany C.
Sitter Profile Image: Isobel W.
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Isobel W.
£16
total per visit
5.0 out of 5 stars
16 reviews
4 repeat pet owners
6 years of experience
Bristol, BS1

About: I’ve grown up fully immersed in the presence of animals and I have always taken on roles in their care. I have a dog called Nala at home and I love nothing more than spending time with her whether that be playing with her toys, going out for walks or simply cuddling on the sofa. I also have cats at home who likewise enjoy their playtime but also fusses on my knee. I’ve had work experience placement at a veterinary clinic so I’m also aware of aspects of care such as senior care and proper handling techniques. Although I am a veterinary nursing student at university I have days where I don’t have in person classes therefore making me available throughout the day and some days I’m home by 12pm, as well as having my weekends spare. I am very vigilant when it comes to pet safety especially with having grown up in a home with indoor cats, therefore I will take any safety measures you have in place very seriously. Due to my vet nursing course I have done placement at veterinary clinics therefore I’m aware of safe and proper handling techniques as well as signs to be aware of in other dogs when out on walks.

Sitter Profile Image: Rafaela D.
Identity Verified
Rafaela D.
Star Sitter
£15
total per visit
5.0 out of 5 stars
19 reviews
7 repeat pet owners
8 years of experience
Bristol, BS8

Rafa went far and beyond for our little Bernie! We are quite a ways away and she still came to our house to take care of Bernie! She sent us updates and lots of photos and videos. She's listened to our wishes and made Bernie a very happy puppy! I wholeheartedly recommend her services to anyone who needs a pet sitter, no words can describe how thankful we are!

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Clarisse R.
Sitter Profile Image: Jiamin w.
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Jiamin w.
£12
total per visit
5.0 out of 5 stars
14 reviews
1 repeat pet owner
6 years of experience
BRISTOL, BS1

About: Hi! I’m an experienced and caring dog lover with over six years of hands-on experience looking after pups of all ages—from playful two-month-old puppies to sweet senior dogs over ten. I’ve cared for many breeds, both big and small, including Border Collies, Golden Retrievers, Dachshunds, Westies, Bichons, Fox Terriers, and Shibas. Each dog has their own personality, and I always take time to understand their needs, routines, and quirks. I believe walks should be fun and engaging, not just the same old route every day. That’s why, whenever I have time, I love taking dogs on mini adventures—hiking in Red Deer Park, exploring Snuff Mills, playing in the river, or spotting deer and flowers in Clifton. Their happiness is my biggest reward, and I love seeing them explore the world with joy and curiosity. I’m incredibly patient, calm, and gentle, and I treat every dog like my own. I currently live in a spacious, pet-friendly 1b1b apartment with plenty of room for dogs to relax, even larger breeds. Whether your pup loves cuddles, quiet time, or outdoor fun, I’ll make sure they feel safe, loved, and at home. I'm currently a PhD student, but I work from home most of the time, so my schedule is quite flexible. That means I can spend plenty of time with your pets throughout the day I live in a pet-friendly 1b1b apartment that’s clean, spacious, and comfortable—even for large dogs. It’s a quiet environment, which is great for pets who are sensitive or prefer calm spaces. I keep the floors clean and disinfect regularly. If I’m hosting a cat, there’s a 2.2-meter-tall cat tree at home that’s always a favorite. I follow each pet’s usual feeding habits and routines carefully, so they can feel safe, relaxed, and loved during their stay.

Sitter Profile Image: Francesca P.
Identity Verified
Francesca P.
£12
total per visit
13 years of experience
Bristol, BS2

About: I have grown up with 1 giant family dog and 2 cats. After the chaos of that household during the puppy training stage, i’m sure I can handle anything! My neighbours have often trusted me to check in on their pets, including bathroom breaks, walking, feeding, and just generally keeping them company. Having looked after pets of different ages and sizes, I feel confident that I can keep them happy and safe, as well as maintaining routines set out by their owners. I also have experience sitting for 2 elderly cats who needed special attention and medication, so don’t hesitate to reach out to me even if your pet needs any extra love and care! I’m currently a student at the University of Bristol, so will have a few hours of work during weekdays but still plenty of time to pop in and play with your pets. Living right in the centre of Bristol means i’m able to quickly get around and take last minute sits/ walks. I may also be available for longer pet sits in your home on weekends and half term holidays, so please don’t hesitate to ask! In your home and when out on walks, I will respect the routines/ rules you set out for your pets and make sure to keep them safe at all times.

Sitter Profile Image: Annika S.
Identity Verified
Annika S.
£15
total per visit
4 years of experience
Bristol, BS8

About: I’m a veterinary student at the University of Bristol, in my third year, with a genuine passion for animals and their health and wellbeing. Through my studies, I’ve gained extensive practical experience through veterinary placements, shadowing, husbandry internships, dog walking and working in dog daycare. This has given me experience with animals of different ages, personalities and needs, while continually developing my knowledge of animal health, behaviour, handling and welfare. I’m confident adapting my care to each individual pet and always aim to make them feel safe, comfortable and well looked after. For the next few weeks, I’m home and have a very flexible schedule, so I’m available for pet care throughout the week. Once university starts on September 21st, my schedule will be more structured, but I’ll mainly be available on weekends and some afternoons depending on my timetable. I’m happy to work around individual routines and will keep my availability updated as my university schedule changes. When caring for pets in their own home, I aim to keep their routine as familiar and stress-free as possible. I’ll follow their usual feeding, exercise, medication and enrichment routines, while giving them plenty of attention, patience and affection. I’m respectful of the owner’s home and will make sure everything is kept clean and tidy. My veterinary studies and practical animal care experience also mean I’m confident handling animals and attentive to changes in their behaviour or wellbeing.

Sitter Profile Image: Ellisa S.
Identity Verified
Ellisa S.
£10
total per visit
25 years of experience
Bristol, BS1

About: I currently work at a dog day care where we house over 30 dogs per day in an outside/inside environment, from this job and my life I have years of experience with dogs in various situations. I’ve learnt how to monitor dogs behaviour and reactions to certain situations or environments. I’ve had animals my whole life, Dogs, Cats, Horses, Sheep etc and i have experience with multiple breeds of dogs from Chihuahuas to Bernese mountain dogs! I’ve learnt how to train dogs from puppy’s to an elderly aged dog who just needs some help with their age. I’ve had cats throughout my life and love their quirky personality’s, I understand how some cats want their own space and how some want some gentle company! Ultimately I love dogs and cats so much and do anything I can to treat them like they deserve, I treat all animals as if they are my own! I am fully trained in dog CPR and first aid. I’m Fully available on Tuesdays to care for your pet, but on the other week days I finish my main job at 5pm so I would only be free in the evenings 5:30-10pm. I’m also free on Saturdays and Sundays to help where ever I can! I am able to safely keep your dog or cat in a safe environment at your home, Constantly keeping an eye where they are at your home and making sure there’s no way for them to hurt themselves whilst you’re not there or any areas that they have the chance to get out of, I promise to leave your home with a happy pet that has been treated how they deserve. If you would like me to take your dog to a certain area to walk i own a car harness! I’m also fully trained in dog CPR and first aid

Sitter Profile Image: Henry J.
Identity Verified
Henry J.
£12
total per visit
5.0 out of 5 stars
3 reviews
10 years of experience
Bristol, BS6

About: Growing up I was surrounded by both my own family's pets, but also those of friends and relatives. I looked after a wide range, including cats, dogs, rabbits, fish and have always loved spending time with animals and discovering their unique personalities. While I can't currently have pets in my current living situation, I would relish the opportunity to put my experience to good use and assist with looking after your pets. I have experience house-sitting both in the UK and overseas. I have looked after a variety of dogs, cats (chickens, sheep and cattle in one location!) of differing ages and, in some cases, complex needs - giving me a wealth of experience and the ability to tailor my approach to each situation. I work from home every day, and any trips into the office are likely to be planned well in advance, so I am happy to be flexible where necessary. I am happy to work from your home if you would like a full day of company for your pet. I am very active and tend to go out for at least walk or run once a day, so I am happy to fit your pet into this if required I will provide prompt information and plenty of pictures of your pet if that is what you would like. I will take the time to communicate both before and during any walks/sits to ensure I am providing you with relevant and timely information, as well as peace of mind

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The median cost per Visit for pet sitting in Bristol is £12

Pet owners share their Rover experiences - Bristol

1 / 1
5.0 out of 5 stars

Isabella stepped in at short notice to visit our elderly dog at home. We will definitely be booking again!

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Sally P.
Drop-In Visits
5.0 out of 5 stars

Andrea was great - clear communication and lot of photos to show us that Cookie was well and happy. She was also very careful to make sure Cooks ate her pills.

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Rachel G.
Drop-In Visits
5.0 out of 5 stars

Jay was fab looking after my two, even charming my shy cat who normally runs away from everyone! She kept me updated and sent lots of photos which I appreciated 😊

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Gilly
Drop-In Visits
5.0 out of 5 stars

Sophie was great & bonded really quickly with our Cat, who can sometimes be a bit reserved. She sent daily updates & videos and did a great job!

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Will B.
Drop-In Visits
5.0 out of 5 stars

Fiona was great with my cat who responded well to her. Fiona gave me plenty of feedback throughout the 2 weeks I was away. She had to deal with an awkward medication situation as well and was happy to respond to my instructions. It meant I could enjoy my holiday without worrying.

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Richard M.
Drop-In Visits
5.0 out of 5 stars

Amy is absolutely brilliant! I've come home to very happy and relaxed cat which is all I could ask for 😊 thank you!!

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Jessica X.
Drop-In Visits
5.0 out of 5 stars

Radek was a great cat sitter, he was really responsive, thorough, sent loads of nice pictures and updates and built a strong bond with our cats (they loved him). We will definitely use him again when we're next away.

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Richard C.
Drop-In Visits
5.0 out of 5 stars

Nicci took such good care of our Nutmeg whilst we were away. Nutmeg is quite shy and Nicci was really patient and understanding with her. We knew that we had left her in safe hands!

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Josie E.
Drop-In Visits
5.0 out of 5 stars

Fantastic sitter, our dog loves her and she has done some brilliant training with her. Great communication and just all round lovely!

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Clare M.
Drop-In Visits
5.0 out of 5 stars

Sophie really went above and beyond to take care of my rather grumpy cat! She tried many techniques to get Stella to successfully take her pills, and very nicely cleaned up various messes. She was so sensitive to Stella’s needs, and it was a great comfort to me to feel that she was so empathetic to my difficult cat. I would highly recommend Sophie, especially if you have a cat who needs any medication.

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Sienna P.
Drop-In Visits
5.0 out of 5 stars

This was the first time I had used this service so I was a bit nervous but I didn't need to be Carys was lovely and the daily pictures were lovely to receive. Missy can get stressed with new people but Carys was great with her. I will definitely be booking her again. I highly recommend Carys.

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Libby D.
Drop-In Visits
5.0 out of 5 stars

Clare was available to save the day very last minute! Really grateful for her dropping in a walking Cherry

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Melissa i.
Drop-In Visits
5.0 out of 5 stars

Polina was amazing! She quickly befriended out cat Enzo and spent lots of quality time with her, playing and socialising, which our energetic cat really needs! We could really relax and enjoy our holiday knowing Polina was visiting and looking after Enzo.

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Alex H.
Drop-In Visits
5.0 out of 5 stars

I couldn’t recommend Naomi highly enough! She took such great care of my cat Charlie while I was away for two weeks and was so reliable, caring and communicative throughout. She sent regular updates and photos, and it was clear she really took the time to get to know Charlie and his little quirks. We unfortunately had some unexpected issues with the locks/access to my building while I was away, and she was incredibly understanding and went above and beyond to make sure Charlie was still looked after. Charlie was happy and settled when I got home, and I would absolutely have her look after him again. I’m so grateful for how well she cared for him and wouldn’t hesitate to recommend her to anyone!

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Sarah
Drop-In Visits
5.0 out of 5 stars

Marie was amazing with Mabel (our cat). She sent lots of updates and lovely photos and videos – and made sure Mabel had lots of play time. We came home to a very happy and content little cat! Marie was reliable with great communication. We will definitely be contacting Marie again if she’s available and would recommend to anyone. Thanks Marie 😻

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Liv M.
Drop-In Visits
5.0 out of 5 stars

Eloise did a fantastic job of looking after our cat Udon. Udon is usually very grumpy when we come home from a holiday but she seemed very happy and relaxed when we returned. All visits were complete, an initial visit was held prior to making the booking and the key was returned quickly.

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Emily
Drop-In Visits
5.0 out of 5 stars

Samantha has been really helpful and accommodating. We’ve really trusted her with our cat Cleo and we’d definitely ask Samantha to look after her again. Thank you!

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Calum K.
Drop-In Visits
5.0 out of 5 stars

Sarah was incredible as always, I received lovely photos and updates with each visit and Brum was super happy to see her again. I couldn’t recommend Sarah enough and I will definitely be rebooking her for our next trip. Massive thank you again Sarah! ❤️

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Grace H.
Drop-In Visits
5.0 out of 5 stars

George was great at looking after Quinn. He was able to make sure he got his medication and played with him each visit which was great for him.

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Evan B.
Drop-In Visits
5.0 out of 5 stars

This is who you want to look after your cat! Nori absolutely loved her visits, and we really appreciated the report cards and many pictures. Philippa takes the time to get to know your cat beforehand as well. We felt fully reassured little Nori was in the best hands with Phillipa. Would recommend to anyone.

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Hannah S.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Booking protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

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Popular requests for pet sitting - Bristol

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Sitters in Bristol average 2
repeat pet sitting pet owners

FAQs for Pet Sitting – Bristol

Frequently asked questions about Rover

The average cost for Pet Sitting in Bristol on Rover is £14.95 per Visit (as of September 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 3,266 sitters on Rover for Pet Sitting in Bristol. About 86% of Bristol sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of September 2026, there are 3,266 sitters on Rover offering Pet Sitting across Bristol. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Bristol pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Bristol choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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