Pet Sitting St. Albans

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 98
pet owners in St. Albans have booked pet sitting

St. Albans, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Haiqing L.
Identity Verified
Haiqing L.
Star Sitter
£17
total per visit
5.0 out of 5 stars
139 reviews
49 repeat pet owners
10 years of experience
St albans, AL1

Haiqing did a great job as always! She’s walked Pip several times now and for me it’s important that she gets to know Pip’s character as he is an old dog. I will definitely use Haiqing again for any drop in walks!

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Gerdien K.
Sitter Profile Image: Chloe H.
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Chloe H.
£12
total per visit
5.0 out of 5 stars
6 reviews
1 repeat pet owner
10 years of experience
St Albans, AL1

Chloe was great with my cat. She sent photos and followed my instructions really well. I'm so happy she looked after him. My home was tidy and clean when I got back and Timmy seemed very cosy laying in bed waiting for us to come home. Thank you for looking after him whilst we were away 😊

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Safiyyah B.
Sitter Profile Image: Brooke M.
Identity Verified
Brooke M.
Star Sitter
£16
total per visit
5.0 out of 5 stars
6 reviews
2 repeat pet owners
8 years of experience
AL1

About: I’ve grown up around dogs, they have always been a part of my family, we currently have two and one is a rescue. But since moving out of my family home I really miss having dogs around which is why I’m more than happy to help out looking after others! I often help out with friends and families dogs too from walking to house sitting whilst on holiday. They all range in size and age so I have varied experience with all different dogs. I currently work as a surveyor but I have the flexibility to work from home 3 days a week so plenty of time to help with your dogs. I’m usually not available on Tuesday and Thursdays, and If I’m not available on the weekends this will be shown in my calendar. I keep my calendar kept as up to date as possible. Looking after dogs in the owners house, I will be able to follow advice and rules of their house as I’ve done this multiple times with friends/ families dogs. I basically mirror the routine that the owner follows so the dog can be relaxed as possible.

Sitter Profile Image: Eleni S.
Eleni S.
£17
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
10 years of experience
St Albans, AL1

About: As someone who grew up with at least one pet in the house (dogs, cats, birds, lizards, and fish), I have a lifelong love of animals and genuinely enjoy caring for them. For several years, I provided pet care for people in my apartment complex, gaining experience with anxious pets as well as those requiring medication and extra attention. Bonus: I'm a marine biology graduate, so please let me watch your fish <3 My schedule is currently very flexible! I have open availability throughout the week, including weekdays, weekends, and holidays. Because I won't be starting my master's program until September, I'm able to accommodate morning, afternoon, and evening! I'm happy to work with your pet's routine to make sure they receive the care and attention they need. I am flexible to meet the needs of each animal in their own home. I want to ensure each animal is as happy and cared for as possible.

Sitter Profile Image: Emily S.
Identity Verified
Emily S.
Star Sitter
£12
total per visit
5.0 out of 5 stars
17 reviews
7 repeat pet owners
14 years of experience
St Albans, AL1

About: I have raised and cared for two Labradors since I was 11 years old including walking, feeding and training. I love spending time with all dog breeds and have experience with caring for young and old dogs alike and all ages in between. I am always the friend that stops on the road to say hello to a passing dog! I work from home 3 days a week so am able to dog sit and walk during these days. I also work locally so can walk dogs before or after work on the days I do go into the office. I can be flexible. Our home is very close to Clarence park, which is a very friendly area for dog walking. I have a car so can take to a number of different parks or woods, which is my idea of a good walk! Please do let me know if the are any specific instructions regarding food, special care or medication. Additionally, being aware of the dog's personality and behaviour would be great so I can better plan walks or activities.

Sitter Profile Image: Eleanor M.
Eleanor M.
£14
total per visit
5.0 out of 5 stars
24 reviews
10 repeat pet owners
11 years of experience
St albans , AL1

Ellie saved us last minute and was able to come in and take care of our babies on Christmas Day and Boxing Day. We couldn’t be more grateful and Bear & Goose always love seeing Ellie. Thank you so much again Ellie, absolute life saver ☺️

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Emma T.
Sitter Profile Image: Megan R.
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Megan R.
£17
total per visit
5.0 out of 5 stars
13 reviews
2 repeat pet owners
5 years of experience
St. Albans, AL1

About: I have grown up with dogs (of all sizes!) from birth and have taken care of neighbours, family members and friends’ dogs since a teenager. I’ve also looked after dogs on BorrowMyDoggy when I lived in London. I’m a confident carers of all dog breeds and sizes! I work from home part of the week so have plenty of time to play with and walk dogs/ puppies. I’m available for boarding from Friday through to Monday - I spend most my weekends walking into town, in the garden, or going to parks so your dog will be well stretched and looked after. I have a fenced garden, a bigger shared garden behind my fence, and Clarence Park is on my doorstep. I have a good sized front living room, long hallway and doors that open out into the garden from the end room so your dog will have lots of space to roam around as they please.

Sitter Profile Image: June S.
Identity Verified
June S.
Star Sitter
£6
total per visit
5.0 out of 5 stars
205 reviews
56 repeat pet owners
45 years of experience
St Albans, AL3

So happy with June’s service. Benny is usually so anxious with new people but he loves June. Would highly recommend. June clearly has a natural affinity with dogs and is so loving towards them.

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Jaclyn O.
Sitter Profile Image: Lara J.
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Lara J.
£13
total per visit
5.0 out of 5 stars
12 reviews
6 repeat pet owners
5 years of experience
St Albans, AL4

Lara did a one hour drop in for our dog Benny whilst we were out for the night at a concert. Everything went smoothly. Lara is really lovely and we would trust her again. Thank you

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Jaclyn O.
Sitter Profile Image: purple t.
Identity Verified
purple t.
£15
total per visit
5.0 out of 5 stars
10 reviews
2 repeat pet owners
St Albans, AL1

Purple and Archie were amazing cat sitters! They sent daily photos and videos, kept our cats happy and playful, and were super friendly and easy to reach. We felt totally at ease and would book them again in a heartbeat!

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Gloria Hoi Yin C.
Sitter Profile Image: Jessica E.
Identity Verified
Jessica E.
£15
total per visit
20 years of experience
St Albans, AL1

About: Hi! I’m Jess and I live in St Albans with my dog, Barney. I am a huge dog lover and I promise to give your pup lots of affection and attention when in my care as if they were my own. I am also a keen photographer and will send you lots of pupdates along the way. I have helped friends out with their dogs of all sizes for twenty years, and nine years ago my dream became a reality when I got my very own dog! What sets me apart from other sitters is the bespoke, undivided attention I can provide your dog, with a mix of activity & play, along with calm & affection. I will listen to your specific needs to ensure their happiness is a priority and will give them all the love they deserve. I understand that they are family and know first hand the trust you put in someone when they are in their care. Typically drop-ins are 30 minutes and walks are 1 hour, but I can be totally flexible to your dog’s needs! For day care, I own my house with a safe and secure garden. I work from home so am always present and am able to give them unlimited attention. I cannot drive, but am a keen walker so can come to you, meet in town, or you can drop your dog to me. For overnight boarding, I only take one dog at a time to ensure the very best experience. My dog Barney is a 9 year old Cocker Spaniel and he is very friendly, calm, and reads other dogs well. He will join us for walks and will be in the house for boarders, so it’s the perfect set up if you are hoping to socialise your dog. He is fully vaccinated and neutered and I ask the same of your dog too please. I will introduce him during our meet and greet to see if we and the pups get along to reassure us all :)

Sitter Profile Image: Anna G.
Identity Verified
Anna G.
£12
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
1 year of experience
St Albans, AL3

About: I am a responsible and caring pet sitter who truly loves animals. I have experience looking after dogs and cats, including feeding, walking, playing, and ensuring they feel safe and comfortable. I am attentive to each pet’s needs, patient with different temperaments, and always follow owners’ instructions carefully. Whether it’s daily walks or day care, I treat every pet as if they were my own. My schedule is quite flexible, as my children are grown up, so I have plenty of time to care for furry friends. I can adapt to different routines and am happy to fit around your pet’s needs, whether it’s regular visits, walks, or longer stays. I take safety and trust very seriously. I have public liability insurance and I am DBS checked for your peace of mind. I always make sure pets are cared for in a calm, safe environment and follow any instructions closely to keep their routine consistent.

Sitter Profile Image: Holly H.
Identity Verified
Holly H.
£17
total per visit
5.0 out of 5 stars
15 reviews
6 repeat pet owners
30 years of experience
St Albans, AL1

About: Myself and my fiancé, Elliot, have grown up with pets all our lives and miss having dogs around so much! We live in St Albans with both Clarence Park and Verulamium Park in super easy reach and we feel at a loss going for walks without a pooch in tow. We’re super active and love to be outside (no matter the weather). We’re a relatively low key, responsible and chilled couple. Both of us have experience looking after our family dogs as puppies, right through to old age. We also appreciate how much of a family member they are and that it’s scary leaving your dog with someone else who you hardly know - we’d of course be open to meeting anyone and their dog before needing to commit to us taking care of them - trust is so important! We promise to care for and love your pooch just as you would :) I work two days a week from home, starting at 9am so can do pick up anytime before. I’m an early riser so morning walks before 9am are no problem. I have an hour for lunch break where I love to get out of the house, and from 5.30pm free as a bird! Boarding over the weekend is no problem and for all day care I’d be taking your pooch of 2-3 walks a day if that suits the dog. Of course if elderly and needs shorter/less walks that’s not a problem! Our garden is completely fenced of with no means of escape! Our home is around 1,000 sq ft mid-terrace. We have no problem with dogs going upstairs but of course if this is against what they do at home, we will enforce any rules you have for them so we don’t undo any training!

Sitter Profile Image: Holly J.
Identity Verified
Holly J.
£12
total per visit
7 years of experience
St Albans, AL4

About: I’m a very active person so I love dogs that I can walk and or run. Ive been doing this for friends and family for as long as I can remember! I’m also a big knitter and lover of cosy evenings in so perfect for snuggles with a cat which I’ve also grown up with. I’m currently looking for full time work and am based in st Albans. I have plenty of time during my days to walk or look after your animal. I’m a very trustworthy 28year old female that loves all animals. I follow clear instructions and ask questions if I need to to make sure I’m providing the care you’d like

Sitter Profile Image: Natasha K.
Identity Verified
Natasha K.
£13
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
39 years of experience
St Albans, AL1

About: I have had all types of dogs throughout my life from little to large with different temperaments. I understand how to handle different types of dogs and will be on hand throughout for any of their needs. I work from home full time and am mum to an energetic bubbly Cockapoo called max. As I work from home I can attend for all doggy needs and am available for lots of walks around the local park which is just across the road and if your dog likes to swim and splash in water just like my doggy then there is lots of places around for this. I have a fenced courtyard and live just opposite verulamium park. I have ample amount of toys and a large well stocked treat jar and your dog can treat this like their own home from home.

Sitter Profile Image: Rosie O.
Identity Verified
Rosie O.
£12
total per visit
5.0 out of 5 stars
7 reviews
1 repeat pet owner
4 years of experience
St albans, AL1

Rosie was brill, arranged a visit before we went away for an introduction, to understand our cats needs and where everything is etc. Sent daily photos and updates whilst we were away and was happy to accommodate flexible visits, she also kindly swept and hoovered before we came back! Thanks so much Rosie

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Jordan I.
Sitter Profile Image: Jordan & Leticia T.
Identity Verified
Jordan & Leticia T.
£14
total per visit
5.0 out of 5 stars
41 reviews
15 repeat pet owners
3 years of experience
AL4

I was away for a week taking the family on holiday and Jordan and Leticia helped organise a meet and greet before hand and then were very organised with Nova during the daily drop ins - an hour in the morning and an hour in the evening. They took lots of photos and videos every day and shared them with me. Nova seemed very very happy to run around and play fetch with tennis balls - and now trots around with a tennis ball in her mouth!

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Edward W.
Sitter Profile Image: Amanda G.
Identity Verified
Amanda G.
£17
total per visit
4.9 out of 5 stars
93 reviews
34 repeat pet owners
35 years of experience
St Albans, AL4

Would be lost without Amanda! I have a nervous young dog who doesn’t like strangers coming to the house, so wasn’t sure how I’d manage when I had to go back into the office. Was so lucky to find Amanda as she was so patient and went so slowly to build up a relationship with her, and now my dog looks forward to her visits each week! Thank you Amanda :)

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Lizzy B.
Sitter Profile Image: Emma R.
Identity Verified
Emma R.
Star Sitter
£17
total per visit
5.0 out of 5 stars
58 reviews
22 repeat pet owners
19 years of experience
St Albans, AL1

Our cockerpoo Annie was instantly enamoured with Emma. She had a lovely way with her and clearly enjoyed looking after her. I would highly recommend Emma.

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Alison C.
Sitter Profile Image: Jessica H.
Identity Verified
Jessica H.
£12
total per visit
4.8 out of 5 stars
6 reviews
2 repeat pet owners
30 years of experience
St Albans, AL1

Jess was brilliant with our 2 cats, even adapting visiting times to help with Arthur’s medication. She also watered my plants and sorted the parcels. Highly recommend.

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Charlotte H.
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The median cost per Visit for pet sitting in St. Albans is £13

Pet owners share their Rover experiences - St. Albans

1 / 1
5.0 out of 5 stars

Jessica did a great job of looking after our cat Coco . Feeding him playing with him and grooming him he seemed very happy when we got home. Also she kept things looking tidy and clean. Would recommend thanks again.

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Janice M.
Drop-In Visits
5.0 out of 5 stars

Daisy was in safe hands with Rosie, when we were away while there was a heatwave at home. All well when we got back. Very happy to recommend

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Elizabeth C.
Drop-In Visits
5.0 out of 5 stars

We were away for a week, and Jen took care of our very shy, anxious cats who hide from just about everyone. Muffin became particularly comfortable around Jen, and even accepted some much-needed fuss - that was a lovely surprise! Luna might need a bit more time, but I’m confident Jen will win her over when we’re next away. Thanks Jen!

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Miroslava F.
Drop-In Visits
5.0 out of 5 stars

I was very impressed and pleased after Sam looked after Heidi for a week in which being the first time having Sam She was very professional,sent me video/photos/messages keeping me updated everyday. Sam done an amazing job at keeping Heidi as cool as possible in the awful heatwave even though She liked to play and be brushed. I would definitely use Sam again as left my home clean and tidy and one happy cat.

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Gail L.
Drop-In Visits
5.0 out of 5 stars

Chloe was simply great and what we needed. She visited our puppy on time. Spent time with him in the garden and seems like Neo has had a wonderful time. Thank you.

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Mahsa S.
Drop-In Visits
5.0 out of 5 stars

Absolutely fantastic - I would happily work with Carla again. She was incredibly communicative throughout, sending photos and videos after each visit, which gave me real peace of mind while I was away. The cats were happy, healthy, and clearly well cared for when I returned. I really appreciated the attention and care she gave them and wouldn't hesitate to recommend her.

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Alex H.
Drop-In Visits
5.0 out of 5 stars

Olivia was a great help with our cat, she’s super responsive and really appreciate that she kept us updated and sent pics whilst we were away. Would definitely recommend booking Olivia!

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Holly H.
Drop-In Visits
5.0 out of 5 stars

Lucy is the first person I’ve ever trusted with my cat whilst I’ve been away and I was quite nervous at first . However she responded quickly to my enquiry and instantly put me at ease . She did a meet and greet before I went away and is a really nice pet loving lady . Each day she was on time and sent me great detailed updates and photos . My cat was spoilt and he loved her ! Lucy is extremely professional and I’d highly recommend her . I’ll definitely be using her again 😊

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Toni C.
Drop-In Visits
5.0 out of 5 stars

Emma is a fantastic pet sitter. Super reliable and understands animals so well. Our rabbit hides from anyone except us, and yet, from the very first visit, was happy to approach and take food from Emma. Would recommend, unreservedly!

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Jenny
Drop-In Visits
5.0 out of 5 stars

Haiqing was wonderful. Our grumpy elderly cat was well taken care of and given many a loving scratch. Would definitely recommend her. 💛

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Tanya P.
Drop-In Visits
5.0 out of 5 stars

Maisie was absolutely brilliant looking after Smokey while we were away. We received an update every day with lovely photos. Since it was hot Maisie also gave smokey ice in her water and left frozen ice packs for her wrapped in towels. Thank you very much!

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Hattie H.
Drop-In Visits
5.0 out of 5 stars

Eleanor was really lovely to deal with, and I felt like Pepper was in really good hands. She sent me updates and pictures, and I’d happily use her again.

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Rosie D.
Drop-In Visits
5.0 out of 5 stars

Purple always looks after Madame Fig so well, she is always so happy to see Purple and so well looked after. Thank you Purple!

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Anna F.
Drop-In Visits
5.0 out of 5 stars

I was away for a week taking the family on holiday and Jordan and Leticia helped organise a meet and greet before hand and then were very organised with Nova during the daily drop ins - an hour in the morning and an hour in the evening. They took lots of photos and videos every day and shared them with me. Nova seemed very very happy to run around and play fetch with tennis balls - and now trots around with a tennis ball in her mouth!

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Edward W.
Drop-In Visits
5.0 out of 5 stars

I chose to book Jessica again because she's not only great with our 1 year old dog but she's extremely reliable, trustworthy and commination is excellent.

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Thaya B.
Drop-In Visits
5.0 out of 5 stars

Helen looked after my two cats while I was on holiday. She quickly became best friends with them, despite their cautious nature - we got lots of photos of belly rubs and cuddles. We came home to two happy cats 🙂 Would definitely recommend and will be using her again!

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Joanna R.
Drop-In Visits
5.0 out of 5 stars

Fiona kindly came to my rescue with only a few days notice. Ahead of her ‘dropping in’ on my dogs she was extremely approachable in all her messages as well as reassuring. On the day, my timings changed and upon letting Fiona know we’d left later than expected, she very kindly adjusted her schedule to make her visit later than originally requested. She clearly spent the whole 30 minutes with my two pups and got to know their personalities very quickly. I would happily invite Fiona to tend to any of our pets again in the future.

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Emma J.
Drop-In Visits
5.0 out of 5 stars

Thank you Safiyyah!!! You helped me to handle my energetic teenager cat & my nervous old cat perfectly. Safiyyah knows how to handle both and always let me know my cats status after the visit. She let me have a peaceful mind during my vacation. This is my 2nd booking already, definitely 5 stars and will rebook.

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Fiona T.
Drop-In Visits
5.0 out of 5 stars

We were let down by another sitter and booked Emma to look after our cat, Scarlett, at short notice. Emma did a fantastic job: she provided detailed, daily updates, which reassured us that Scarlett was okay. We wouldn't hesitate to book her again.

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Danny H.
Drop-In Visits
5.0 out of 5 stars

Lucia did a wonderful job caring for our cats, feeding them, changing their litter, and making sure everything was done exactly as we asked. She was efficient, caring, and a great communicator, and we would absolutely use her again and highly recommend her to others.

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Jason H.
Drop-In Visits
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  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

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  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

How Rover works

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

    It's that easy! All payments are processed via Rover's secured platform

Sitters in St. Albans average 2
repeat pet sitting pet owners

FAQs for Drop-In Visits - St. Albans

Frequently asked questions about Rover

The average cost for Pet Sitting in St. Albans on Rover is £14.95 per Visit (as of June 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 21,960 sitters on Rover for Pet Sitting in St. Albans. About 85% of St. Albans sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of June 2026, there are 21,960 sitters on Rover offering Pet Sitting across St. Albans. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other St. Albans pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in St. Albans choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 89% of sitters can help with special care needs
  • 88% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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