Pet Sitting Stevenage

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 47
pet owners in Stevenage have booked pet sitting

Stevenage, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Shelley And Dave M.
Identity Verified
Shelley And Dave M.
Star Sitter
£14
total per visit
5.0 out of 5 stars
55 reviews
14 repeat pet owners
20 years of experience
SG1

It was lovely to meet Shelly and her family and they did a fantastic job of looking after our cats! The visit report cards were excellent, and we are very pleased that our cats were so clearly happy and well cared for during their visits. Thank you very much for cat sitting for us 🩷

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Issy W.
Sitter Profile Image: Alex H.
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Alex H.
Star Sitter
£19
total per visit
5.0 out of 5 stars
30 reviews
13 repeat pet owners
17 years of experience
Stevenage, SG1

Alex was absolutely great and I felt at ease from the very initial meeting. She checked in on Whiskey and treated him like her own. Will definitely recommend her to anyone! 😊

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Anita H.
Sitter Profile Image: James H.
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James H.
Star Sitter
£13
total per visit
5.0 out of 5 stars
9 reviews
3 repeat pet owners
5 years of experience
Stevenage, SG2

About: I’ve spent my entire life around animals, starting with the two cats, two bearded dragons and many rabbits I grew up with. For the past five years, my girlfriend and I have shared our home with a Golden Retriever and a British Shorthair, so I’m well-versed in both maximum energy and maximum sass. I understand that every pet has a different personality. I’m comfortable going for a long, active walk with a Golden and giving a cat the space it needs while making sure it’s fed and happy. I’m reliable, I actually enjoy the company of animals, and I’m happy to stick to whatever specific routine or quirks your pets might have while you're away. I work a field-based role Monday through Friday, which gives me a lot of flexibility throughout the day. Unlike a typical office job, I have the ability to adjust my whereabouts and check in on your pets when they actually need it, rather than just before or after a 9-to-5. I’m also fully available on weekends for longer walks or boarding. I only offer care in the pet owner's home, as I find animals are much more relaxed in their own environment. I’m extremely respectful of your space and mindful of security. Having a Golden Retriever and a British Shorthair of my own, I know how important it is to keep their existing routine; feeding, exercise, and meds exactly as they expect it. I’m happy to send regular photo updates so you have total peace of mind while you're away.

Sitter Profile Image: Jodie G.
Identity Verified
Jodie G.
Star Sitter
£17
total per visit
4.9 out of 5 stars
38 reviews
14 repeat pet owners
5 years of experience
Stevenage, SG2

Thank you Jodie for dropping in on our dogs yesterday. We returned home to happy pets and your pictures and report helped us to relax in the knowledge that all was well while we were away. Priceless!

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navim49
Sitter Profile Image: Selin S.
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Selin S.
£13
total per visit
30 years of experience
Stevenage, SG1

About: I’ve grown up surrounded by animals my whole life — dogs, cats, rabbits, birds, and even the occasional rescue. Caring for pets has always come naturally to me, and I’ve always been the first person friends and family trusted to look after their pets whenever they travelled or needed help. I also have a rescue dog of my own, so I understand the patience, gentleness, and consistency that some pets need to feel safe and comfortable. This experience helps me connect quickly with nervous, shy, or sensitive animals. I’m DBS‑checked and pet first aid certified, and I take pride in offering calm, reliable, and loving care. Whether it’s drop‑in visits, feeding, companionship, or longer overnight stays, I treat every pet as if they were my own — with kindness, routine, and genuine affection. I’m available throughout the week, so I can plan my days around the needs of the pets I’m caring for. I don’t currently offer standalone dog walking, but I’m always happy to walk dogs as part of an overnight stay or longer pet‑sitting booking. Having a flexible schedule means I can give pets plenty of attention, keep to their routines, and make sure they feel safe and comfortable while their owners are away. I care for pets in their owner’s home, where they feel most comfortable and secure. I follow each pet’s normal routine as closely as possible such as feeding times, walks (if part of a pet‑sitting stay), playtime, and any little habits that help them feel relaxed. For drop‑in visits, I make sure pets are fed, have fresh water, get some company and playtime, and I always send updates and photos so owners know how their pet is doing. During overnight or longer pet‑sitting stays, I stay in the home to keep pets in their familiar environment. I keep the house tidy, maintain their routine, and give them plenty of attention and reassurance. I don’t offer boarding in my own home, and I don’t provide standalone dog walking but I’m always happy to walk dogs as part of a pet‑sitting booking.

Sitter Profile Image: Sophie P.
Identity Verified
Sophie P.
£20
total per visit
5.0 out of 5 stars
15 reviews
8 repeat pet owners
10 years of experience
Stevenage, SG2

Sophie was great, looked after Milo really well, played with him, fed him and kept me updated. Sophie came to meet Milo before the visit which was really great. Would definitely book again.

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Sinead O.
Sitter Profile Image: Zeyu L.
Identity Verified
Zeyu L.
£12
total per visit
10 years of experience
Stevenage, SG1

About: I’ve cared for dogs and cats since I was a child and have always been comfortable around animals of different sizes, breeds, and personalities. Friends and family have regularly trusted me to feed, walk, play with, and look after their pets while they were away. I understand how important patience, attention, and routine are to keeping pets happy and comfortable. I’m currently working from home, so I have plenty of time to look after your cats and dogs. I’m available for boarding during both weekdays and weekends. We have a fenced front garden where pets can safely play and enjoy some outdoor time. I always follow the owner’s instructions carefully, including feeding schedules, walks, medication, and routines, to help pets feel comfortable and at home. Since I work from home, I’m able to supervise them throughout the day and keep them company.

Sitter Profile Image: Bethany H.
Identity Verified
Bethany H.
£16
total per visit
2 repeat pet owners
1 year of experience
Stevenage, SG2

About: I have had dogs all my life, I have fed them, walked them, played with them and looked after them while my parents have been away, I would take good care of any type of dogs and I’m understanding of different types of behaviours I am currently working full time but work from home 3 days a week so I am mostly flexible. I am free every evening during the week and most weekends and would love to help out where I can. I have a fenced nice sized garden and a friendly golden retriever that can play all day long! I love spoiling her with treats and toys for her to play and eat!

Sitter Profile Image: Linda H.
Identity Verified
Linda H.
Star Sitter
£17
total per visit
5.0 out of 5 stars
96 reviews
11 repeat pet owners
20 years of experience
Stevenage, SG2

About: Hello, my names Linda and I am huge animal lover! I have owned dogs for the last 16 years, and looked after them from puppies through to elderly, including rescue dogs and can provide care to senior dogs. I’ve recently lost 2 of my dogs which I’m heartbroken about and it’s the first time I haven’t had a pet in the house in 20 years. Before I decide to get another dog I have decided to look after other people’s pet which is the next best thing. My schedule is pretty flexible, I am currently working mostly remotely. Please drop me a message and I will be able to confirm my availability. I have a fenced garden and live near lots of lovely big parks where I can dog walk. I will be the perfect dog sitter as I will treat your dog as if they were my own. Please feel free to ask me any questions you have.

Sitter Profile Image: Lauren C.
Identity Verified
Lauren C.
£14
total per visit
5.0 out of 5 stars
2 reviews
1 repeat pet owner
11 years of experience
Walkern, SG1

About: I have had pets my whole life, I now have my own cat called Reggie and I also help to walk my parents dogs. I also look after my neighbours animals if they go away which ranges from fish to turtles, Guinea pigs, rabbits, cats and dogs! I am completely reliable and very caring. I love all kinds of animals and can’t wait to meet your fur baby’s! I am currently only working part time Mondays, Tuesdays, Wednesdays and Fridays until 2 in the afternoon so will be available every day after 2 or all day Thursdays, Saturdays and Sundays! We have a high fenced large garden and live in a very quiet area backing onto big fields so if your pooch needs a walk I could take them for a lovely field walk

Sitter Profile Image: Fiona M.
Identity Verified
Fiona M.
Star Sitter
£17
total per visit
5.0 out of 5 stars
84 reviews
22 repeat pet owners
11 years of experience
Hitchin, SG4

Fiona is absolutely fantastic with my cocker spaniel puppy, Layla. I have been quite anxious about leaving her, but Fiona alleviated those anxieties, offering me advice and looking after Layla so well. She is clearly very experienced with dogs and did a lot of training with Layla and passed on tips to me on how to keep up with this training.

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Claire H.
Sitter Profile Image: Sarah M.
Identity Verified
Sarah M.
£12
total per visit
5.0 out of 5 stars
5 reviews
8 years of experience
STEVENAGE, SG2

About: Over the years, I’ve been extremely lucky to be trusted to care for friends’ and family members’ dogs while they’re at work, away for weekends, or on holiday. I’ve looked after a variety of breeds, including Labradors, Shiba Inus, and mixed breeds, and I understand that every dog has their own unique personality and needs. Some dogs are happiest relaxing quietly, others love long walks, some enjoy hours of belly rubs, and others just want to play and cuddle. I take the time to really listen to owners and learn about each dog’s routine, preferences, and personality, which helps me provide care that feels familiar and comfortable for them. This individual approach is what has led to trusted, ongoing dog-sitting relationships. I truly believe no two dogs are ever the same, and I care for each one as if they were my own. I currently work full-time Monday to Friday, but I’m available for local walks or drop-ins during my lunch breaks. With notice, I’m also available from Friday evening through to Sunday evening, to help care for your pets. I’m reliable, organised, and happy to plan ahead to make sure your pet’s needs fit comfortably into my routine. I had my cat Gizzy for 8 years in our 3-bedroom home, where she was free to roam and enjoy our large, fully fenced garden. She loved spending hours basking in the sun on our decking during the spring and summer months. Inside, she had full access to furniture and especially loved relaxing on the sofa. When caring for friends’ or neighbours’ pets, I follow their instructions carefully and respect their home and routines. I’m often entrusted with a key and any special requirements their pets may have. I prioritise safety, comfort, and creating a loving environment so every pet feels secure, happy, and well cared for while in my care.

Sitter Profile Image: Lydia G.
Identity Verified
Lydia G.
Star Sitter
£26
total per visit
5.0 out of 5 stars
40 reviews
15 repeat pet owners
4 years of experience
Stevenage, SG1

Lydia is amazing! So loving to our dogs, they’re always super happy to see her, I recommend her so much! 🙌🏼🤍

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Camila R.
Sitter Profile Image: Emily Hannah M.
Identity Verified
Emily Hannah M.
£12
total per visit
2 years of experience
Stevenage, SG2

About: I’ve been surrounded by dogs my whole life — growing up with family dogs taught me how to care for pups of all personalities, sizes, and energy levels. Whether it's cuddling on the couch or going for long walks, being around animals has always been a big part of who I am. What makes me different from other sitters? I treat every dog like my own. I take the time to get to know their unique quirks, routines, and needs, so they feel safe, happy, and loved while you’re away. I’m dependable, communicative, and genuinely passionate about making sure your furry friend is well cared for. Whether your dog is playful and energetic or calm and cuddly, I’m here to give them the attention and care they deserve. I’d love to meet your pup! I currently work part time right now in the NHS, WFH on Wednesdays, I’m free Thursdays and Fridays for looking after your fur babies! Willing to be free for cuddles and attention! I have a fenced garden and I have a very friendly and playful Cavapoo who loves company! The big woods is down my road for walkies! Also I have a neighbour with a dog and a puppy who loves to come out and play too. I will update you with pics throughout the day!

Sitter Profile Image: Francesca i.
Francesca i.
£17
total per visit
5.0 out of 5 stars
8 reviews
3 repeat pet owners
11 years of experience
Stevenage, SG1

Francesca looked after our little cat so well while we were away and sent us regular updates/pics/videos, I will book her again in the future!

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Chloe I.
Sitter Profile Image: Charlotte H.
Identity Verified
Charlotte H.
£19
total per visit
5.0 out of 5 stars
18 reviews
4 repeat pet owners
20 years of experience
Broadwater, SG1

Lottie was lovely and Whiskey had a chance to meet her before the drop in at a meet-n-greet which was quite great! She was caring and kind and we came home to a very happy doggo! 🙂

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Anita H.
Sitter Profile Image: Sian C.
Identity Verified
Sian C.
£17
total per visit
5.0 out of 5 stars
7 reviews
2 repeat pet owners
30 years of experience
STEVENAGE, SG1

Really pleased at how Sian looked after Mimi. She was very informative, caring and sent nice pictures. It enabled us to relax and not worry whilst we were away. I would definitely recommend.

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Nicky B.
Sitter Profile Image: Ryan C.
Identity Verified
Ryan C.
£17
total per visit
5.0 out of 5 stars
2 reviews
6 years of experience
Stevenage, SG2

About: I have 6 years of practical experience working with all sorts of dogs and cats from gray hounds boxers Labrador to short haired, tabby and ragsolls cats I have also volunteered at a dog daycare for two years caring for many kinds of dogs with many different temperaments and personalities I am currently am currently working part time but I am free on all week days and I am flexible and I am hoping to work with animals full time For dog walking I use a GoPro to record my walks for security purposes for example if I was walking a dog and someone falsely accused the dog of attack another dog I can easily prove they did not I am also dog first aid trained and always carry a first aid kit For house sitting I make sure the animals environment is safe for example if there is and broken items or any food left that could be toxic and if there is a garden I will make sure there is nothing that has been blown in from outside

Sitter Profile Image: Agnes G.
Identity Verified
Agnes G.
£20
total per visit
4 years of experience
Stevenage, SG2

About: I provide loving, reliable home from home care backed by real handson experience with dogs of different temperaments and needs. Having two black Labradors of my own, including a blind reactive rescue I adopted three years ago, I’m especially confident with nervous, rescue, reactive, and special-needs dogs, offering calm, patient, and understanding care that helps them feel safe and settled. I currently work from home, which allows me a high level of flexibility throughout the day to provide regular walks, attention, and consistent companionship. At weekends, I have complete flexibility, meaning I can fully adapt to your dog’s schedule and ensure they receive attentive, personalised care. I care for pets in their own home by maintaining their normal routine and creating a calm, reassuring environment while their owner is away. This includes playtime, enrichment, and teaching new tricks to keep them engaged, as well as regular toilet breaks and walks around the neighbourhood if requested. I also ensure they are fed according to their usual schedule and that their water bowl is always kept clean and topped up. I make sure they receive plenty of companionship, affection, and cosy cuddle time so they feel safe, happy, and well cared for in familiar surroundings.

Sitter Profile Image: Lucia A.
Identity Verified
Lucia A.
£17
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
15 years of experience
Stevenage, SG1

About: My name is Lucia and together with my fiancée Lara, we offer dog walking, pet sitting and house sitting services. Since I was a child, I have always been around animals and my family owned anything from gerbils, rats, hamsters, to cats, dogs and even a horse. I have studied veterinary nursing for 4 years and worked at vet clinic, pet shop, doggy day care, and volunteered at animal shelter. I have experience with different breeds and sizes of dogs, all kinds of temperaments, and rescue dogs and cats, as over the years I have fostered many puppies, dogs and kittens. I really enjoy working with animals, as it’s something I have always wanted to do. If you entrust me to take care of your beloved pet, I will make sure they are having great time and treat them as my own. Currently this is my main job, and I am very flexible with my time, so I will have plenty of time to spend with your furry friends. I live in a flat next to a park, and woods close by, so there is plenty of dog walking routes near by. I have very friendly dog that can keep your dog company while in my care.

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The median cost per Visit for pet sitting in Stevenage is £13

Pet owners share their Rover experiences - Stevenage

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5.0 out of 5 stars

This was my first time booking a cat sitter and I feel like I struck gold finding Julia, she was more than accommodating with my last minute booking. My little baby willow doesn’t come out of hiding for anyone new or even someone familiar but warmed to Julia instantly and i received lovely photos so I knew she was ok. Would highly recommend and I will be a returning client. Thank you again Julia, you really are someone special ❤️

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Andrea T.
Drop-In Visits
5.0 out of 5 stars

Shelley was great. Very communicative and took good care of our pets. Even brought the kids along to make sure the cats got extra cuddles.

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Peter W.
Drop-In Visits
5.0 out of 5 stars

We couldn't be happier with the care Alison gave our cat Milo while we were away. From the moment we left, we felt completely at ease — regular updates, photos, and messages showing Milo was happy and well looked after. He was clearly in safe, loving hands, and we came home to a relaxed, contented cat. Highly recommended — we'll absolutely be booking Alison again!

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Sunil B.
Drop-In Visits
5.0 out of 5 stars

Thank you for taking care of of Akuna while is was at the office Akuna had a a lovely walk and it’s so good knowing she’s in Fiona’s experienced care.

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Catherine R.
Drop-In Visits
5.0 out of 5 stars

As always, cats looked after really well. Plenty of messaging in advance. During : messages photos and videos so knew the boys were well. Even Cosmo was friendly haha. Thank you Giada

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David s.
Drop-In Visits
5.0 out of 5 stars

Billie was an amazing cat sitter! He took such good care with my two skitty but curious cats and sent me a lot of update photos and told me what they were up to which was so appreciated! Would not hesitate to use him again and recommend to my friends. Makes me feel happy to book more holidays knowing Billie can hopefully take care of them if needed! 100% great, 6/5 stars if I could :) thank you Billie!

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Sarah I.
Drop-In Visits
5.0 out of 5 stars

Our cats are always very happy and well-cared-for when Louise and her partner come to feed them, and we appreciate receiving pictures of them while we are away. Thank you, as always!!!

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Issy W.
Drop-In Visits
5.0 out of 5 stars

Alex is incredible with our dog! We needed an afternoon visit when we went for a day out, and ended up needing a second visit on the same day as we got stuck in traffic, which she very kindly accepted to help with. Alex is patient and kind with our dog, and we really appreciate having someone like her to count on! Thank you, Alex!

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Natalia d.
Drop-In Visits
5.0 out of 5 stars

Wouldn’t hesitate to recommend Jessica. Every time we have been away, we come back to a very happy relaxed cat. Her updates and photos are a lovely touch.

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Sue
Drop-In Visits
5.0 out of 5 stars

Suzie is a star! She made sure to send us daily pics of our cats whilst we were away and even made sure to include our more skittish Kittie who likes to hide under the bed when someone comes to visit. Will definitely book again.

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Marina L.
Drop-In Visits
5.0 out of 5 stars

Have used Jodie a couple of times for checking on and walking Bertie. Really great with him and very flexible. Will continue to use going forward, would recommend.

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Leo B.
Drop-In Visits
5.0 out of 5 stars

Jasmine is fantastic! My cat is really nervous around a new people, and the fact that she has experience with animal behavior was a major plus for me. She’s so kind and attentive so I knew I was leaving Annie in good hands. She gave lots of updates and pictures so I felt at ease. Definitely book Jasmine, she’s great and I’ll definitely be using her services again!

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Olivia D.
Drop-In Visits
5.0 out of 5 stars

Helen was very attentive from start to finish with care and updates throughout, she went above and beyond. It is clear she loves animals and that animals love her back! Our little cat warmed to Helen instantly. She went as far as sharing some of her Christmas turkey with our cat, which he loved. Thank you, can’t recommend enough!

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Emma P.
Drop-In Visits
5.0 out of 5 stars

Helen is utterly reliable and when you return home it’s been well looked after. Thoroughly recommend.

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Celia H.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

How Rover works

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

    It's that easy! All payments are processed via Rover's secured platform

Sitters in Stevenage average 2
repeat pet sitting pet owners

FAQs for Drop-In Visits - Stevenage

Frequently asked questions about Rover

The average cost for Pet Sitting in Stevenage on Rover is £11.5 per Visit (as of June 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 20,654 sitters on Rover for Pet Sitting in Stevenage. About 85% of Stevenage sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of June 2026, there are 20,654 sitters on Rover offering Pet Sitting across Stevenage. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Stevenage pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Stevenage choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 89% of sitters can help with special care needs
  • 88% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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