Pet Sitting East Hertfordshire

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 78
pet owners in East Hertfordshire have booked pet sitting

East Hertfordshire, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Molly M.
Identity Verified
Molly M.
£17
total per visit
4.8 out of 5 stars
34 reviews
12 repeat pet owners
7 years of experience
Ware, SG12

I was nervous about leaving my cat with a sitter I didn't know for the first time, but that didn't last for long! Molly came over to meet Kylo before I left, and once looking after him I received regular updates and pictures which I appreciated! I knew he was being looked after well and would definitely recommend

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Sheralyn C.
Sitter Profile Image: DOLLIE A.
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DOLLIE A.
£12
total per visit
5.0 out of 5 stars
3 reviews
6 years of experience
Ware, SG12

Dollie was wonderful. So kind and attentive to Mimi , I was very reassured that Mimi was happy and well cared for. I got lots of photos , videos and regular updates. We will definitely use Dollie again 🙏

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Michelle R.
Sitter Profile Image: Katie D.
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Katie D.
£14
total per visit
3 years of experience
Ware, SG12

About: I have studied animal care for 4 years now. I have a Level 2/3 & 4 Diploma in Animal Care! Also have completed a Level 3 Diploma in Animal Psychology! I’m currently not working so I’m very flexible in what times and how long I can spend with your beloved animal! Animals are very high up on my priority list!! I’m more than happy to feed/give fresh water to your beloved fur baby! Also I’m not afraid to wash/groom them or even have playtime with them! I’m also available to take your pet for a walk in all weathers!!

Sitter Profile Image: Demitria E.
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Demitria E.
£23
total per visit
5.0 out of 5 stars
12 reviews
4 repeat pet owners
15 years of experience
Ware, SG12

About: Hey everyone :), I am excited to get to know you & your furry friends. I have grown up with dogs from a young age, and have always believed a dog makes a home complete. I would love to tend to all the needs of your pet/pets, feel free to contact me with any enquiries. I am a a stay at home mum, available all days of the week to care to spend time and take care of your fur baby. You can trust that your pet will be in a safe and loving environment. Depending on the service you need, I am flexible and will try my best to cater to the personal needs of each client .

Sitter Profile Image: Bethanee H.
Identity Verified
Bethanee H.
£12
total per visit
16 years of experience
Ware, SG12

About: I have 5 cats and 2 dogs. One of my dogs is a jack russell. He has special needs where he has to where a special lead that says nervous. He doesn’t appear friendly to people or dogs. I used to have a laborator when I was younger. I would say I’m experienced in looking after dogs. I have a passion for dogs and would love to play with them and meet them. I currently work full time I can be available on weekends if needs be however if it is a dog walk it may be with my boyfriend. He loves walking my dogs and has some experience too! I will make sure your cat and dog is happy, fed and loved. I have experience in crating dogs as well as putting a mussel on them if needed.

Sitter Profile Image: Jessica C.
Identity Verified
Jessica C.
£16
total per visit
5.0 out of 5 stars
11 reviews
3 repeat pet owners
20 years of experience
Ware, SG12

About: I had a Golden Retriever who 18 years who was the love of my life. Since then I have been dog sitting / walking for family, friends and neighbours. I actually adore dogs ,more than humans! I think they bring so much joy . I am skilled with all dogs including puppies to senior. Very experienced with giving medicine / food at set times to keep a routine. Very happy to stay in homes to ensure all pets are calm and always on hand to give a cuddle I work from home and I can make my routine meet the needs of pet care. Always ensuring there is time for a walk 2 or 3 times a day, time for play and cuddles day and night. Weekends I will more then happily move my plans or encorporate pet sitting into my tasks as all my friends and family adore dogs so they will make them feel apart of the family in seconds with even more cuddles. Family and friends will pop over to see me and more important have cuddles with the pets, I love to have this enviroment in my home Ensure all fencing is safe and secure , locking gates and front doors, remove anything from the floor which could be chewed such as wires , shoes etc I am very experience with nervous and anxious dogs. If all full , one on one indepedant care is needed and I cannot have guests or men in my home, happy to support after a conversation with the pet owner and full list of needs is needed

Sitter Profile Image: Lily b.
Identity Verified
Lily b.
£14
total per visit
5.0 out of 5 stars
2 reviews
1 repeat pet owner
Bengeo, SG14

Kitty was well looked after by Lily and we have received updates from her. Will definitely book her again!

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Rita B.
Sitter Profile Image: Jarrad G.
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Jarrad G.
£14
total per visit
3 years of experience
Hertford, SG14

About: I absolutely adore dogs and cats and have been around them and have taken care of them throughout most of my life. I have a professional background in pet care as I have worked for two different services while living in New York City (Barkly Pets and Oh To Be A Dog) where I traveled all around the city visiting and walking dogs. It was one of my favorite jobs I've ever had and it would be my pleasure to help out anyone in or around Hertford who need someone to look after this furry little friend! I'm currently working part time and will either have the day or evening fully open on weekdays to walk or visit your pet! During the weekend, I am more than happy to be fully available to have your pet stay here in my home. I have a very flexible schedule so I can more than likely adhere to your schedule and needs! I live in a house in Hertford that has a fairly small fenced in garden where your pet can use to relieve themselves or sunbathe. I also have a very cool basement where your pet can go if it's a bit too warm outside. There is also a huge and beautiful park right near my house where I can take your dog for nice long walk as well. I will make sure to have water and snacks on hand as well if they are ever hungry or thirsty as well.

Sitter Profile Image: Amy S.
Identity Verified
Amy S.
£23
total per visit
5.0 out of 5 stars
3 reviews
10 years of experience
Hertfordshire, EN11

About: Hi! My name is Amy! 😊I’m a caring, responsible animal lover with lots of hands-on experience caring for both dogs and cats. I’ve spent plenty of time around pets with different personalities, energy levels, and routines, so I’m comfortable adapting to each pet’s unique needs. I also regularly join my friend, who is a full-time professional dog walker, which has given me valuable experience handling multiple dogs, practicing safe walking techniques, and understanding proper pet care in everyday situations. This experience has helped me become confident, attentive, and calm when caring for pets. I treat every animal as if they were my own—whether that means fun walks, playtime, cuddles, or sticking closely to feeding and medication schedules. I know how important trust and communication are, so I’m always happy to send regular updates and photos for peace of mind. Your pet’s safety, happiness, and comfort are my top priorities, and I’d love the chance to care for your furry family member! I also want to make sure you feel safe and secure, so please message me regarding any questions - I respond quick!😊 Fully flexible as this is my full time job! I’m between a few apps, and have a few regulars which keep me busy but have plenty of space! I care for pets in their own home by sticking closely to their normal routine, including feeding, walks, and playtime. I always respect the home by keeping things tidy, locking doors and windows, and making sure pets are safe before I leave. Regular updates and photos are always provided.

Sitter Profile Image: Tor R.
Identity Verified
Tor R.
£17
total per visit
5.0 out of 5 stars
5 reviews
3 repeat pet owners
20 years of experience
Stanstead St Margarets, SG12

About: We have grown up around dogs and cats all our lives! (Among many other furry and non-furry friends) We’ve been asked multiple friends and family to look after their pets and have always been asked to come back. We have looked after and are happy to look after high maintenance pets. We’ve looked after dogs with grooming and bathing requirements, dogs with specific medication and medical needs and even anxious dogs who just need company and some reassurance. We are always happy to help a furry friend if we have the time free, so please let us know if you need our assistance! My partner is a dance teacher and is free in the daytime till 16:00, I work in an office Monday, Tuesday and Thursday and come home around 18:00, I work from home Wednesday and Friday so can be available all day to keen your pet company. Together we can cover almost all hours of the day that you’d need your furry friends looked after. Am always happy to have a discussion on how we can work our hours around your pets needs Unfortunately, as much as we’d love to, we can’t have pets around our current accommodation. But we are happy to follow any instructions and schedule set by you to ensure your pet doesn’t feel out of routine. This can be discussed prior to us looking after your pets.

Sitter Profile Image: Isabelle L.
Identity Verified
Isabelle L.
£12
total per visit
5.0 out of 5 stars
1 review
19 years of experience
Ware, SG11

About: I have taken care of cats and dogs and horses since I was 10 and would love to have your pets stay in my cottage. I'm currently have a flexible working arrangement which means that I am often working from home during the week. I am also available for boarding at weekends. I am surrounded by countryside, with plenty of options for dog walking right on my door step. I dont have any other pets at home and just share my cottage with my lovely partner Jamie. We have a small enclosed front garden which is perfect for quick toilet breaks and sunbathing. Happy to arrange any pre booking meetings, if you want to check out our setup. Look forward to meeting you and your furry friend soon!

Sitter Profile Image: Amy W.
Identity Verified
Amy W.
£23
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
10 years of experience
Hertford, SG14

About: Hi, I’m Amy! 🐾 I’m a passionate animal lover who has grown up with dogs my entire life, so caring for them comes naturally to me. Over the years, I’ve had lots of experience dog sitting for family and friends, looking after everything from energetic puppies to older dogs who need a gentler routine. My priority is always to make sure your dog feels safe, happy, and loved while you’re away. I’m reliable, patient, and committed to keeping their routine as consistent as possible—whether that’s walks, playtime, feeding, or just lots of cuddles. I know every dog (and owner!) is different, so I’m happy to work around your pet’s individual needs. Please feel free to enquire for times so we can match up and make sure your pup is well looked after. ☺️ Pet sitting fits really well into my schedule as I’m able to work flexibly and adjust my time around the needs of the dogs I care for. I have availability most weekends and can often work around weekday requests too, depending on your requirements. I’m happy to discuss times so we can find the best fit for both you and your pup. 🐾 I have a quiet, pet-friendly home with a large garden, and I’m conveniently located near green spaces and plenty of parks—perfect for lots of lovely walks and outdoor adventures.

Sitter Profile Image: Tess F.
Identity Verified
Tess F.
£14
total per visit
Hertford, SG14

About:

Sitter Profile Image: Louise F.
Identity Verified
Louise F.
£25
total per visit
10 years of experience
Ware, SG12

About: Hi, I’m Louise, I’m the proud owner of Woody, my big-hearted 4-year-old Labrador cross (with a mix of Collie, Greyhound and German Shepherd) — he’s a gentle giant who keeps me busy and reminds me every day how much joy dogs bring. Caring for dogs combines two of my biggest passions: spending time outdoors and sharing life with four-legged friends. I regularly look after family dogs and love taking them on long, fun walks. Whether it’s cuddles at home, playtime in the garden, or a good stretch of the legs, I’ll make sure your pet feels happy, safe, and loved while in my care. I understand that every dog has their own personality, needs, and quirks. My goal is to provide a flexible, reliable service that gives you peace of mind and gives your dog the same level of love and attention I give Woody. I’m a stay at home mum so fully flexible with any routine. My children are older teenagers who love dogs. I’m very flexible and caring. We have a fully fenced garden with plenty of room to run around. There is a local park across the road for easy access to walking and I can drive to larger parks/woodlands for exploring.

Sitter Profile Image: Tanya K.
Identity Verified
Tanya K.
£23
total per visit
5.0 out of 5 stars
14 reviews
3 repeat pet owners
30 years of experience
Hertford, SG14

About: I've had dogs all of my life. I've recently lost my show cocker spaniel in December 2023 named Buttons. I miss him dearly and miss the company of having a dog in my life and home. I have the pleasure of looking after my son's working cocker spaniel Jessie aged just 10 weeks when he is off on holiday. I work in a primary school in Hoddesdon as a teaching assistant and I have lived in Hertford all of my life. I work term time so I am only available in the school holidays and most weekends. I have a fenced garden and a locked outside gate. Dogs can be crated or have the downstairs to themselves. They are allowed on sofas and beds.

Sitter Profile Image: Sophie B.
Identity Verified
Sophie B.
£16
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
15 years of experience
Road, CM20

About: My family have always had pets! I have been brought up with cats, dogs, hamsters, guinea pigs. Animal care is my passion! My close family have cats and dogs, so if they’re busy or at work I do tend to help them out by taking them on walks. I have one cat, and I’m currently in the process of convincing my partner to rescue a dog with me! We both love animals so this is certainly the first step! I do work full time in a school, so I get all of the holidays off the same time as the students. However on the days that work, early morning walks/check ins or evening walks/check ins would be no issue at all. And of course there’s weekends that I’m free as well. My cat is super super loving and calm, my garden is fairly big and there’s a fence all the way around so there would be no safety issues

Sitter Profile Image: Karolina C.
Identity Verified
Karolina C.
Star Sitter
£15
total per visit
5.0 out of 5 stars
19 reviews
4 repeat pet owners
12 years of experience
Bishops Stortford, CM23

I really appreciated Karolina’s help with checking in on my cat while I’m at work. It was a very last minute request and she didn’t hesitate to assist. She documented her visit with loads of pictures and clear communication which I really appreciate. I feel much more relaxed knowing my cat will be alright at home until I’m back!

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Nagihan O.
Sitter Profile Image: Laura G.
Identity Verified
Laura G.
£17
total per visit
5.0 out of 5 stars
3 reviews
2 repeat pet owners
5 years of experience
Hertford, SG14

About: Hello 😃 I work as an equine therapist in the Barnet area, and live in Hertford. I work on-site M-T and wfh on Fridays. I am available to take your dog for a walk first thing or in the evenings; if I have them boarding then I can take them to work with me (behaviour dependant 😜), but I’m pretty flexible so please do get in touch with your needs. I love animals and although I’ve never had my own dog, I have been looking after my friends puppy for over a year, from when he was just a few months old, and spend lots of my time with the dogs at the yard. I work at a stables, so I can have your dog with me all day if they are well behaved. I’m always happy to chat on the phone to discuss further 😃 Although I don’t have a garden, I love long walks, so your dog can have as much exercise as needed. I’m happy to allow pets on the sofa, but am also happy to keep your boundaries. I don’t allow pets on my bed.

Sitter Profile Image: Sienna W.
Identity Verified
Sienna W.
£16
total per visit
5.0 out of 5 stars
7 reviews
1 repeat pet owner
9 years of experience
Hoddesdon, EN11

About: While I’ve spent a lot of time caring for cats, my love for dogs is just as strong—and I have hands-on experience caring for dogs of all breeds, sizes, and temperaments through sitting for friends, family, and neighbours over the years. From playful puppies to older dogs who need a slower pace, I’ve cared for them all. I understand how important consistency, calm energy, and clear communication are when it comes to looking after dogs—especially when they’re adjusting to someone new. Whether it’s sticking to a regular feeding routine, administering oral medication, or making sure they get enough exercise and attention, I’m dedicated to giving every dog the personalised care they deserve and acknowledging when your pet requires nurturing, affection and play time. I’m confident with walking, feeding, basic grooming (like brushing and wiping muddy paws!), and giving your dog the companionship they need while you’re away. I also make sure to learn each dog’s individual personality and preferences—some love long walks, others prefer cuddles and quiet time—and I adjust my care accordingly. Although I don’t currently have a dog of my own, it’s always been a dream of mine—so caring for yours is truly meaningful to me. I’ll treat them like part of the family, ensuring they’re safe, comfortable, and most importantly, happy! I currently have a commitment which durates to just 3 hours a day, Monday to Friday (3 PM – 6 PM), which leaves me with plenty of time and energy to care for your furry family members! 🐾 I’m available and flexible every day—including weekends and bank holidays—and I’m more than happy to work around your schedule. Whether you need early morning check-ins, midday walks, evening cuddles, full-day care or even overnight stays, I’ll do my best to accommodate your needs. Your pet’s comfort and routine come first, and I’m here to make things as smooth and stress-free as possible for both the family and your pet. At home, I have one very spoiled Ragdoll cat who even has his own house attached to ours! While he’s a house cat, we’ve created a safe, secure outdoor space so he can explore freely. He’s treated like royalty—endless cuddles, enrichment, and affection—and I bring that same level of care and compassion to every pet I look after. Although I don’t currently have a dog of my own, I’ve always dreamed of having one. So caring for your baby will genuinely fill a little hole in my heart 💛 Whether it’s long walks, playtime in the garden, or just a comfy cuddle session, I’m ready to give your pet the same love and care I give my own. Although I understand that every pet is different, I acknowledge their individual needs and always provide the best possible care for them. Whether your pet is shy, energetic, senior, or needs medication or special attention—I adapt to their personality and routine to ensure they feel completely safe, relaxed, and happy while you’re away.

Sitter Profile Image: Lee M.
Identity Verified
Lee M.
£17
total per visit
40 years of experience
Hertford, SG13

About: I’ve shared my life with dogs and cats for as long as I can remember, and for the past few years I’ve been caring for pets in their own homes while their owners are away. I provide calm, attentive care, making sure dogs get the exercise, play, and mental stimulation they need, and cats feel secure, comfortable, and understood. I treat every animal as an individual, respecting their routines and personalities so they feel truly at ease. I’ve owned dogs for 40 plus years. They have all been rescue dogs. My favourites are Schnauzers- I’ve had three including 2 giant schnauzers. I love all dogs and animals including cats, rabbits, goats and horses. I’m retired and lots of love and attention guaranteed. I’m a retired lady with lots of free time to look after your dogs and other pets. I have transport and more than happy to take dogs for walks. I expect to be with them for the majority of the day and overnight always. I provide gentle and attentive care for senior dogs. I prefer to look after your dogs in their own home as that’s where they are usually most happy but am open to other options as required. I always clean up after them so you will never come home to a garden looking like a dog toilet!

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The median cost per Visit for pet sitting in East Hertfordshire is £13

Pet owners share their Rover experiences - East Hertfordshire

1 / 1
5.0 out of 5 stars

Dollie was wonderful. So kind and attentive to Mimi , I was very reassured that Mimi was happy and well cared for. I got lots of photos , videos and regular updates. We will definitely use Dollie again 🙏

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Michelle R.
Drop-In Visits
5.0 out of 5 stars

It been lovely to meet Claire, she’s been super supportive in looking after our puppy. We would absolutely love to book Claire again.

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Claire M.
Drop-In Visits
5.0 out of 5 stars

Samantha was really professional and friendly and gave us regular updates on our two cats while we were away. Would definitely recommend Samantha to anyone looking for someone to care for their pets in the future.

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Natalie O.
Drop-In Visits
5.0 out of 5 stars

Molly was great with Disco. Being a young pup he has a lot of energy but she kept him entertained & settled him nicely into his create after lunch. Thanks Molly.

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Nicola B.
Drop-In Visits
5.0 out of 5 stars

Jess was great! She clearly has a lot of experience with both cats and dogs, and I felt really relaxed knowing that she was taking care of our 3 cats whilst we were away. She communicated well and we'd have her back any time Thanks so much, Jess

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Roslyn H.
Drop-In Visits
5.0 out of 5 stars

Molly was lovely with my cat Betty, updating me each day and giving her the attention she most definitely needs! Thank you !

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Maisie M.
Drop-In Visits
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  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

How Rover works

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

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Sitters in East Hertfordshire average 2
repeat pet sitting pet owners

FAQs for Drop-In Visits - East Hertfordshire

Frequently asked questions about Rover

The average cost for Pet Sitting in East Hertfordshire on Rover is £14.95 per Visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 21,529 sitters on Rover for Pet Sitting in East Hertfordshire. About 85% of East Hertfordshire sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of July 2026, there are 21,529 sitters on Rover offering Pet Sitting across East Hertfordshire. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other East Hertfordshire pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in East Hertfordshire choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 89% of sitters can help with special care needs
  • 88% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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