Pet Sitting Sheffield

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 587
pet owners in Sheffield have booked pet sitting

Sheffield, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Ellen B.
Identity Verified
Ellen B.
Star Sitter
£12
total per visit
5.0 out of 5 stars
16 reviews
9 repeat pet owners
10 years of experience
Sheffield, S7

About: A reliable & caring person based in s7 with experience of caring for both cats and dogs. I’m available for dog walking and home visits. My schedule is currently very free. And I’m keen to stay active! My availability is great during the day in the week. And I can also manage weekends and some evenings. I am a warm and considerate pet sitter - your pets’s safety, comfort and well-being is very important to me. It’s also very important to me that you’re happy. I am responsible and trustworthy with high standards of cleanliness.

Sitter Profile Image: Alex M.
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Alex M.
Star Sitter
£15
total per visit
5.0 out of 5 stars
156 reviews
51 repeat pet owners
20 years of experience
Sheffield, S2

Was great to have Alex look after Poe and Eddie again! Played with them daily, cleaned up their messes and brushed. Eddie is very shy but has become really comfortable with Alex and Poe loves his attention :)

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Melanie L.
Sitter Profile Image: Jasmine S.
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Jasmine S.
£12
total per visit
1 year of experience
Sheffield, S3

About: I am a 23-year-old nurse and my partner is a doctor. We both love animals and would love the company of a furry friend while we save up for our own. I have taken care of my neighbours dogs when I was younger and have had cats my whole life. I will be as attentive as possible whilst caring for your pet. I currently work 9-5 on weekdays but am free all weekends and evenings. I have a car if there is ever an emergency and can work from home if needed. I have a fenced balcony in a flat but live in a very safe area near parks. Our home is very open and will be tailored to the need of the pet.

Sitter Profile Image: Maddison L.
Identity Verified
Maddison L.
£12
total per visit
6 years of experience
Sheffield, S1

About: I have a soft spot for senior pets, but a love for all! I can accomidate any medical needs and have worked with pets from all walks of life and rescue backgrounds. I am a neurodivergent women and a carer for my longtime partner with 2 elderly cats of my own so i am very flexible and enjoy the change in pace day to day! My cats want for nothing, living very fulfilling lives with enrichment coming out their ears! I'm happy to meet animals where they're at and give them the energy they need, from head pats on the sofa to bouncing off the walls.

Sitter Profile Image: HaeMin Y.
Identity Verified
HaeMin Y.
£12
total per visit
8 years of experience
Sheffield, S3

About: I have owned and cared for my Poodle since 2018. Although my dog is currently back home, my love for dogs has never changed. I miss spending time with dogs, so I decided to become a pet sitter. I care for only one dog at a time. This allows me to give each dog my full attention, care, and affection. I know every dog has its own routine and personality. I will follow your dog’s usual schedule for meals, walks, playtime, and rest. I can administer oral medication if needed. Walks will be tailored to your dog’s age, health, and energy level. I do not have any other pets at home. Your dog will enjoy a calm, safe, and comfortable environment. I will send regular photo and video updates throughout every stay. My goal is to help your dog feel happy, relaxed, and loved until you return. I have a flexible schedule, allowing me to provide plenty of attention throughout the day. Your dog will have regular toilet breaks (6-8 hours/ except night time) exercise, playtime, and companionship, and will never left alone. I care for only one dog at a time, allowing me to give your dog my full attention. I do not have any other pets at home. I will follow your dog’s usual routine, administer oral medication if needed, and send regular photo and video updates.

Sitter Profile Image: Nichola B.
Identity Verified
Nichola B.
Star Sitter
£15
total per visit
4.9 out of 5 stars
62 reviews
15 repeat pet owners
17 years of experience
Sheffield, S2

nichola was so amazing with yuumi! she helped us at such short notice and was so accomodating :) sent us updates with each visit and took great care of our kitten thank you so much!

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Joseph V.
Sitter Profile Image: Eugenie W.
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Eugenie W.
£17
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
15 years of experience
Sheffield, SS2

Eugenie is so friendly and lovely! She took care of my sweet kitty Ari for 7 days and was terrific! She was very communicative, did everything I asked of her, and my very shy cat warmed up to her. I had to make a last minute change and she was very accommodating. I really appreciated her updates, photos, and videos she sent. My cat had some digestive issues and she informed me right away and was able to adjust to give her something for that. She even opened and shut the windows as needed. I couldn’t have asked for more and I will be using her in the future whenever I have to go away. Thank you Eugenie for giving Ari love, care, and attention!

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Adrienne J.
Sitter Profile Image: Rhian Leah D.
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Rhian Leah D.
£12
total per visit
5.0 out of 5 stars
6 reviews
1 repeat pet owner
5 years of experience
Sheffield, S3

Rhian looked after our boys really well and we appreciated her updates and photos. She was v thorough and thoughtful - we'd love for her to look after our boys again.

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Jean W.
Sitter Profile Image: zhilin X.
Identity Verified
zhilin X.
£12
total per visit
2 years of experience
Sheffield, S3

About: Hi, I’m a passionate animal lover living in Sheffield. I grew up around pets and deeply understand that dogs and cats aren't just animals—they are family. I know how stressful it can be to leave your furry companions behind, which is why my top priority is to provide reliable, high-quality care that keeps their usual routine intact. I have practical, hands-on experience looking after friends' and neighbors' pets. For example, I recently spent two days caring for a friend's dog who was a bit timid and nervous about being away from their owner. By spending quality time together, staying calm, and being patient, I successfully helped the dog settle down, feel comfortable, and enjoy their walks. Currently, I have a very flexible schedule, making me highly available throughout the week for dog walking and drop-in visits. Whether your pet needs a fun walk to burn off energy or just some friendly company, you can rest assured they are in safe, loving, and responsible hands. I currently have a highly flexible schedule, which allows me to seamlessly fit pet care into my weekly routine. I am available throughout the week for morning, midday, or afternoon dog walking and drop-in visits for both dogs and cats. Because my hours are adaptable, I can easily accommodate your pet's usual routine—whether that means sticking to your dog's regular walk timings or ensuring your cat is fed and checked on at their exact usual meal times. Since I focus exclusively on drop-in visits and dog walking, my priority is maintaining safety and security in your pet's own familiar environment. During home visits, I am extremely mindful of household security, ensuring all doors and windows are safely locked so curious cats or dogs stay securely inside. When out walking dogs, they will always remain securely on-leash for their safety. For cat visits, I deeply respect their boundaries and let them set the pace for interaction while thoroughly managing their litter boxes, fresh water, and meals. I am a highly responsible person who will always send detailed photo updates of your happy cats or dogs after each visit for your total peace of mind! I also have a professional camera, so if you need portraits of your pet, I’d be happy to provide high-quality photos of your adorable furry friends.

Sitter Profile Image: D Nicoleta B.
Identity Verified
D Nicoleta B.
£15
total per visit
5.0 out of 5 stars
4 reviews
3 years of experience
Sheffield, S3

About: I am a caring, responsible and trustworthy animal lover who truly enjoys spending time with pets. I understand that every pet has their own personality, routine and needs, and I always make sure they feel safe, happy and comfortable while in my care. I can provide walks, playtime, feeding, fresh water, cuddles and regular updates for owners, so you always know your pet is in good hands. I am patient with nervous pets, energetic with playful pets, and gentle with older pets who need extra care. Your pet will be treated with love, attention and kindness just like family. I take pet safety seriously and always aim to create a calm, clean and positive environment. I have a flexible schedule and can provide loving, reliable care throughout the week and weekends. I am available for walks, drop-in visits, daycare and boarding. Your pet will receive plenty of attention, playtime, exercise and care during their stay with me. I provide a safe, clean and calm environment where pets can feel comfortable and relaxed. I always follow the owner’s instructions regarding feeding, walks, medication and routines. Pets are supervised carefully, treated with kindness, and their safety is always my top priority.

Sitter Profile Image: Ada K.
Identity Verified
Ada K.
Star Sitter
£15
total per visit
5.0 out of 5 stars
104 reviews
30 repeat pet owners
6 years of experience
Sheffield, S10

I couldn’t recommend Ada enough, I had a last min urgency for a hospital appointment and Ada was more than happy to do a drop in and walk for my 3 month old border collie, first visit for drop in and walk went really well , Aurora took to Ada straight away , I had a message and pictures of the visits which was lovely to see and reassured me that all was going well. Everything was left tidy before Ada left . You receive a signing in and out when Ada arrives and leaves and a map of the journey they took for their walk. I have already booked again for tomorrow, end of month and will be booking next month. Thank you for reassuring me Ada on your visit and looking after Aurora

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Donna M.
Sitter Profile Image: Michelle H.
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Michelle H.
Star Sitter
£17
total per visit
5.0 out of 5 stars
139 reviews
59 repeat pet owners
45 years of experience
Sheffield, S14

michelle was so friendly and took wonderful care of our babies on short notice during our wedding, which really eased our minds on our special day ❤️

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katie d.
Sitter Profile Image: Joy B.
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Joy B.
£15
total per visit
5.0 out of 5 stars
117 reviews
33 repeat pet owners
5 years of experience
Sheffield, S11

Joy was wonderful looking after my 11month french bulldog, Penny. It was the first time I was going to leave her for than a couple of hours so was initially nervous but Joy immediately relieved any concerns i had. She was great with Penny, attentive, caring and genuinely wanted to provide Penny with a great couple of hours while i was away. Joy was communicative, punctual and gave great updates. I would 100% recommend.

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Samantha H.
Sitter Profile Image: Megan C.
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Megan C.
£17
total per visit
5.0 out of 5 stars
27 reviews
6 repeat pet owners
7 years of experience
Sheffield, S8

Megan cared for our two cats while we were away on holiday. She kept me updated and informed, took lovely pictures of them and they seemed to be comfortable around her. Thanks! ☺️ Would happily book again!

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Marta C.
Sitter Profile Image: Cordelia L.
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Cordelia L.
£13
total per visit
20 years of experience
Sheffield, S2

About: Grew up on a farm, had multiple dogs from a young age; patterdale terriers and a German Wirehaired Pointer. Ever since, I've always loved playing and taking care of my friends' and family's dogs. My favourite was the runt of the litter of one of my mum's dogs who I persuaded my mum to keep, and she turned into a lovely ball of fluffy fun who was always by my side! I am currently very free and available so I can accommodate any time you require, especially weekdays. I do have less flexibility over the weekend. I'm very safety conscious, taking your needs and requirements into consideration. I do live in a 4th floor flat with no lift with pet owners on each floor so I will ensure your dog is on a lead and under control whilst going up and down the stairs.

Sitter Profile Image: Grace L.
Identity Verified
Grace L.
£14
total per visit
5.0 out of 5 stars
13 reviews
5 repeat pet owners
5 years of experience
Sheffield, S7

Grace did a drop in visit for our two dogs, took them for a walk and fed them. All went well and we were able to enjoy our day trip knowing our dogs were being cared for. I would definitely use Grace again in the future.

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Zara C.
Sitter Profile Image: Sena D.
Identity Verified
Sena D.
Star Sitter
£19
total per visit
5.0 out of 5 stars
18 reviews
7 repeat pet owners
5 years of experience
Sheffield, S2

So pleased we booked with Sena! She was so friendly and patient and we loved the videos of the cuddles she was getting with our (usually very shy) cat. Thank you Sena, see you next time we go away!

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Molly P.
Sitter Profile Image: Aspasia V.
Identity Verified
Aspasia V.
£9
total per visit
5.0 out of 5 stars
5 reviews
8 years of experience
Sheffield City Centre, S1

She was amazing with the cats and went above and beyond to make sure they were comfortable. I 100% recommend her<3

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Mahnaz M.
Sitter Profile Image: David B.
Identity Verified
David B.
£15
total per visit
5.0 out of 5 stars
7 reviews
2 repeat pet owners
11 years of experience
Heeley, S8

About: I started by walking my own dog when I was 10, now I'm not in a position to have my own I love to meet and play with dogs and cats belonging to my family and friends. I'm friendly, caring and considerate, and quickly bond with animals. I have even become the second favourite person in the world to my sister's dog who doesn't give trust easily. I get a full on singing and dancing welcome every toner i visit! I have also built trust with an ex stray cat of my girlfriend, who has given meet kicks and likes to come for some fuss now and then. I work part time, between 8-10:30am and 2:30-4:30pm (or thereabouts) on weekdays, so i have plenty of time during the day to walk and care for your furry family. I'm also available dinner evenings and weekends too. I always leave other people's homes as I find them and maybe even a little better if there is time. I will make sure that your pet has water and anything else it reasonably needs for their health and safety before I leave.

Sitter Profile Image: Leah B.
Identity Verified
Leah B.
£18
total per visit
5.0 out of 5 stars
19 reviews
9 repeat pet owners
4 years of experience
Sheffield, S3

About: I’ve lived in Sheffield for a few years and love getting out with dogs. I’m always keen to learn what works best for your pet so I can make sure they’re happy, comfortable, and well looked after 😊 I’m available most days at the moment as I’m studying medicine at uni. I live in a flat but would take your dog out regularly and for walks as specified by you :) I live alone so your pet will be the centre of my attention. We will always just walk the two of us, and I will follow any specific requirements you provide.

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The median cost per Visit for pet sitting in Sheffield is £12

Pet owners share their Rover experiences - Sheffield

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5.0 out of 5 stars

Isabelle was an absolute superstar. We had a friend have to cancel last minute to take my cat whilst we were abroad and she saved the Holiday for us :) She checked on her everyday while we were away, sent updates as well as photos and videos of her which was a lovely thing to do and great peace of mind :) honestly highly recommend her services. Thank you so much xx

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Serena W.
Drop-In Visits
5.0 out of 5 stars

Will be asking Jordan to look after our cats every time we go away. Couldn’t have found a better cat sitter, thorough check-ins, super attentive to our cats and just lovely cat people.

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Eugenie l.
Drop-In Visits
5.0 out of 5 stars

Rhian did an amazing job! All throughout I got very detailed updates on how my little one is doing and any changes to his behaviour. Great communication before as well and I even got some advice on how to keep the cat happy when I am away. She clearly has a lot of experience and patience. I returned to a very calm cat who didn't seem to mind that I was gone at all! Thank you for looking after Sid ✨️🐈

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Hanna S.
Drop-In Visits
5.0 out of 5 stars

Thank you, Michelle, for feeding Alex & Tyler and keeping me updated every day. I was let down very last minute by a friend so decided to give the app a go and knew at the meet and greet that Michelle was reliable and caring. Very happy with the service and I will be asking her again in the future.

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Jenny R.
Drop-In Visits
5.0 out of 5 stars

Helena is fantastic! We always trust her with our cats when we go away, who adore her. Lovely to come home to happy kitties after a holiday ❤️

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Jess a.
Drop-In Visits
5.0 out of 5 stars

Nichola has done wonders and got my very nervous cat to come out of hiding by just the second visit. Updates and photos received. Felt able to relax knowing she was being

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KatyR
Drop-In Visits
5.0 out of 5 stars

Jacqueline was great! She took the time to get to know our cat and her routines in advance, and sent lovely reassuring updates whilst we were away. She was also upfront about needing to visit on one day at a different time.

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Laurie W.
Drop-In Visits
5.0 out of 5 stars

Kathryn was wonderful! She kept us updated all week and the cats seemed very chilled when we got home. One was quite nervous to begin with but she was very patient with him 😊 would definitely use Kathryn again!

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Sadie H.
Drop-In Visits
5.0 out of 5 stars

Samiha takes incredible good care of our cats when we're away. Always goes the extra mile to look after them and keep us updated. Highly recommend Samiha for looking after your cats.

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J D.
Drop-In Visits
5.0 out of 5 stars

Maream has been a real life saver for me. I had to unexpectedly extend my trip due to a cancelled flight, and Maream made herself available on super short notice. She and my previous cat sitter took initiative to walk through the care monty needs and to organise a handover of my keys. She gave me detailed reports every day, and went above and beyond to make my Monty comfortable. She made sure to clean up any messes immediately and gave monty a lot of cuddle and play time. Maream also decided to put some "cat TV" videos on which I know monty loves! Due to the fact I was still stuck abroad, we were unable to have a meet and greet beforehand. Despite that, Maream immediately put me at ease with her upbeat nature and great communication. Will definitely book in again!

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Laura C.
Drop-In Visits
5.0 out of 5 stars

After our previous cat sitter moved out of town, I found Ellen on here to drop in and help look after our cats whilst we were away. So so pleased with our decision to use her. Such a lovely person, great communication and we immediately felt at ease having her look after Frankie and Teddy. We got daily updates and came back to two very happy cats. We will absolutely be asking Ellen to look after our babies again!

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Catherine H.
Drop-In Visits
5.0 out of 5 stars

Came back to a relaxed and happy cat, very pleased! Bethany also sent me lots of thoughtful updates and plenty of photos, which I found reassuring.

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Francesca B.
Drop-In Visits
5.0 out of 5 stars

Teagan managed to bring my very shy, timid old furball around to welcoming her presence and allowing fusses. I loved receiving not just photos, but updates on how they were coping and their well being. She is experienced with senior kittizens and administering meds. The younger fuzzball was equally delighted and got lots of cuddles and play. I am a first time user of Rover services and am very happy we found Teagan.

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Mick B.
Drop-In Visits
5.0 out of 5 stars

Alice and Ash were fantastic, sent my loads of pictures and easily handled the fact he needed to be given some specific tablets, Dexter was clearly really happy with them! Super helpful especially as I had a really last minute request.

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Hannah J.
Drop-In Visits
5.0 out of 5 stars

Hannah did a brilliant job with Bagel. Great communication and photos of him getting cuddles much appreciated. Would highly recommend. Thanks again 🐈

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Sarah M.
Drop-In Visits
5.0 out of 5 stars

Bethan looked after our cats with some drop in sessions throughout the weekend. It was lovely to receive photos with each visit and our very timid boy even made an appearance!! Will definitely be booking again.

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Alison S.
Drop-In Visits
5.0 out of 5 stars

I couldn’t have asked for a better cat sitter! He took amazing care of our two cats and our fish while we were away. He was incredibly friendly, responsive, and kept us updated with regular messages and lots of lovely photos, which gave us real peace of mind. It was clear that our pets were well looked after and happy, and we returned home to find everything in perfect order. I would highly recommend him to anyone looking for a reliable, caring, and trustworthy pet sitter. Thank you so much for taking such great care of our pets!

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Aspasia M.
Drop-In Visits
5.0 out of 5 stars

Eugenie is so friendly and lovely! She took care of my sweet kitty Ari for 7 days and was terrific! She was very communicative, did everything I asked of her, and my very shy cat warmed up to her. I had to make a last minute change and she was very accommodating. I really appreciated her updates, photos, and videos she sent. My cat had some digestive issues and she informed me right away and was able to adjust to give her something for that. She even opened and shut the windows as needed. I couldn’t have asked for more and I will be using her in the future whenever I have to go away. Thank you Eugenie for giving Ari love, care, and attention!

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Adrienne J.
Drop-In Visits
5.0 out of 5 stars

Isabelle looked after my fur babies very well and sent me photos and updated me along the way of how they was doing. I highly recommend!

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Chloe B.
Drop-In Visits
5.0 out of 5 stars

Alex was great. Punctual and well-organised. Ver gentle with my gentle street dog and very good at accommodating her little quirks! Would certainly ask him again.

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Ros O.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

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    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

  1. 1. Search

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Popular requests for pet sitting - Sheffield

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Sitters in Sheffield average 3
repeat pet sitting pet owners

FAQs for Drop-In Visits - Sheffield

Frequently asked questions about Rover

The average cost for Pet Sitting in Sheffield on Rover is £14.95 per Visit (as of August 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 4,519 sitters on Rover for Pet Sitting in Sheffield. About 87% of Sheffield sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of August 2026, there are 4,519 sitters on Rover offering Pet Sitting across Sheffield. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Sheffield pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Sheffield choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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