Pet Sitting Liverpool

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 527
pet owners in Liverpool have booked pet sitting

Liverpool, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Lindsay R.
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Lindsay R.
Star Sitter
£17
total per visit
5.0 out of 5 stars
52 reviews
16 repeat pet owners
10 years of experience
Liverpool, L1

I couldn’t recommend Lindsay highly enough. Over the five days I was away, Lindsay treated my cat, Pip, like one of her own. She played and engaged with him throughout each session and ensured he was fed and watered according to the usual routine. I received updates every day, including some (great) photos and videos. Before the first session, Lindsay met me for a consultation to discuss all requirements and for Pip to familiarise himself with her - he was a big fan! And as I only have one set of keys, Lindsay even went above and beyond to be flexible in collecting and returning them. In short, don’t hesitate to reach out to Lindsay. I certainly will the next time I’m away.

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Ryan B.
Sitter Profile Image: nicole h.
nicole h.
£17
total per visit
5.0 out of 5 stars
9 reviews
5 repeat pet owners
11 years of experience
Liverpool, L3

Nicole was great again! Came home to a very happy cat. Daily photos, and good communication, especially since we had a flight delay on the way home. Had her cat sit before and was very happy to find out she was available again

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Siobhan B.
Sitter Profile Image: Emily B.
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Emily B.
Star Sitter
£17
total per visit
5.0 out of 5 stars
25 reviews
10 repeat pet owners
10 years of experience
Liverpool, L2

Emily is an absolute gem! She takes incredible care of my Ollie and keeps me updated with photos and messages, which I really appreciated. I feel completely at ease knowing my pet is in such good hands. I'd highly recommend her to anyone looking for a reliable and caring pet sitter.

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Dawid O.
Sitter Profile Image: Isabella G.
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Isabella G.
£12
total per visit
5.0 out of 5 stars
8 reviews
2 repeat pet owners
3 years of experience
Liverpool, L2

Isabella offer a pre meet and was great with flexibility and communication. Lots of updates and photos. Stanley had a great walk! I would use again.

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Ross A.
Sitter Profile Image: seyedhossein h.
Identity Verified
seyedhossein h.
Star Sitter
£15
total per visit
5.0 out of 5 stars
12 reviews
3 repeat pet owners
20 years of experience
Liverpool, L3

About: I have been a devoted dog and pet person my entire life, having raised and loved my own dogs for years. Because of this personal experience, I completely understand the challenges, routine, and deep care that pets need to feel safe and happy. For a long time, friends, family, and neighbors have trusted me to check in on, feed, and play with their pets whenever they are away. I treat every animal as if they were a member of my own family. You can rest assured that your pet will receive all the love, attention, and proper care they deserve while you are gone! I am highly flexible and happy to adapt my schedule to your specific needs. We can easily coordinate a convenient time for me to come and check on your pet. If you are looking for home sitting, I am more than willing to adjust my daily routine to match yours perfectly and ensure your pet gets the best care Before the sitting, I always ask the owner for detailed information about their pet's personality, behavior, likes, and dislikes. I make sure to understand their feeding routine and any special medical or veterinary needs. Since changes can be stressful for animals, I strictly follow their usual habits. My goal is to fill the owner's shoes perfectly so the pet feels completely safe, comfortable, and happy in their own environment

Sitter Profile Image: Sarah Louise M.
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Sarah Louise M.
£15
total per visit
5.0 out of 5 stars
7 reviews
3 repeat pet owners
30 years of experience
Liverpool, L5

This is the first time we have booked Sarah for a drop in. Very happy with the photos and updates she provided for our cat Pippin and followed our instructions perfectly. Came home to a happy and contented cat. Would highly recommend.

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Sandra K.
Sitter Profile Image: Carina M.
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Carina M.
Star Sitter
£14
total per visit
5.0 out of 5 stars
18 reviews
8 repeat pet owners
20 years of experience
Birkenhead, CH41

Carina came in for a drop in visit to look after my frenchie and she was absolutely brilliant! I cannot fault her as she did exactly what was needed! She gave Loki all the stimulation he needed and I will be 1000% booking her again! Thank you Carina! 🖤

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Hannah J.
Sitter Profile Image: Ben H.
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Ben H.
£14
total per visit
5.0 out of 5 stars
72 reviews
24 repeat pet owners
31 years of experience
liverpool, L1

Ben was really friendly and patient with our shy cat. Gave him the space he needed and stayed for the full visit even when our boy didn’t come out to play with him. Thanks Ben

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Callum D.
Sitter Profile Image: Frances S.
Identity Verified
Frances S.
£20
total per visit
4.8 out of 5 stars
51 reviews
17 repeat pet owners
20 years of experience
Liverpool, L3

Frances was brilliant. We made a late enquiry and she was really great at accommodating us amongst other bookings. Total professional and a lovely approach in terms of comms. Would totally recommend to anyone needed some help with their pets.

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James P.
Sitter Profile Image: Paul M.
Identity Verified
Paul M.
£12
total per visit
16 years of experience
Liverpool, L3

About: I'm an avid outdoors person, who loves going for walks and hikes just as much as my dog 😂. I've always loved being around dogs and know how much they mean to their families. I have had various breeds myself from the age of 7. I currently have a friendly, well-socialised spaniel, so daily walks, playtime, enrichment, and making sure a dog's needs are met are already a big part of my life. I understand that every dog is different. Some want an energetic adventure, while others prefer a slower, more relaxed walk with plenty of time to sniff and explore. My priority is always making sure each dog feels safe, comfortable, and happy. I'm reliable, patient, and genuinely enjoy spending time with dogs. I'll treat your dog with the same care, kindness, and attention that I give my own. I'll also keep you updated with photos and messages, so you can relax knowing your pet is safe & having a great time. I'm available for walks, drop-in visits and house sitting throughout the week, with flexibility to work around your dog's normal routine whenever possible. I know consistency is important, so I'll do my best to keep to your preferred walking times, feeding schedule and any other routines that help your dog feel comfortable and secure. Whether your dog enjoys a long adventure, a gentle stroll or simply some company while you're away, I'll make sure they receive the time, care and attention they deserve. Your dog's safety and wellbeing will always be my highest priority. Before our first booking, I'd love to arrange a phone call or a meet & greet so I can get to know you, your dog and their individual needs. I'll carefully follow your instructions regarding feeding, medication, training, recall, walking preferences and any behavioural quirks. I'll always keep dogs secure on walks, avoid situations that may make them uncomfortable, and send regular photo updates so you can feel confident they're happy, safe and being cared for as if they were my own.

Sitter Profile Image: Jasmin B.
Identity Verified
Jasmin B.
£12
total per visit
5.0 out of 5 stars
6 reviews
10 years of experience
Liverpool, L2

About: Hi, I’m Jasmin! I’m a lifelong animal lover with years of hands-on experience caring for dogs and cats. From the age of 12 until I left for university at 18, I ran a dog walking and pet sitting service in my village, caring for pets for local families. Since moving to Liverpool after graduating, I’ve continued looking after dogs and cats for friends and family, both in my own home and theirs, for anything from daily visits to longer stays. Caring for animals has always been something I genuinely love, and it’s remained a big part of my life over the years. I recently bought my first home in Liverpool, where I can offer a calm, safe, and loving environment for your pet. As I work from home, your pet will have plenty of company, attention, and care throughout the day, and I’m able to stick closely to their usual routine. I provide boarding, doggy day care, dog walking, house sitting, and drop-in visits, always tailoring my care to your pet’s individual personality and needs. I also have a large, secure outdoor area; pets will never be left outside unattended. I had my own beloved Pomapoo, Crunchie, for 16 wonderful years, who sadly passed away in November 2025. Towards the end of her life, she required ongoing medication and extra care due to multiple health conditions, so I’m confident administering medication and caring for senior dogs or pets with additional needs. Losing her reminded me just how much our pets mean to us, and I understand how important it is to find someone you can completely trust with them. For the last 4 years I have also shared my home with an Exotic Shorthair cat called Cloud, giving me plenty of experience caring for cats as well as dogs.( PLEASE NOTE: I no longer live with a cat I am a pet free home.) I know that every animal has their own unique personality, preferences, and routine, and I always take the time to get to know them so they feel comfortable, secure, and happy in my care. When your pet is with me, they’ll be treated like one of the family. Whether they enjoy long walks, playing games, curling up on the sofa for cuddles, or simply having someone nearby, I’ll make sure they receive the love, attention, and care they deserve. I’ll also keep you updated with regular photos and messages, so you can relax knowing your pet is safe and in loving hands. I know how difficult it can be to leave a beloved pet with someone else, so my goal is to make the experience as stress-free as possible for both you and your furry family member or members! I work from home, so I’m able to provide your pet with plenty of attention, companionship, and care throughout the day. This also allows me to stick closely to their usual routine, whether that’s regular walks, feeding times, play sessions, or medication. I’m flexible and available for boarding, doggy/ cat day care, walks, drop-in visits, and house sitting throughout the week and at weekends. Your pet’s safety, comfort, and happiness are my top priorities. My home is calm, clean, and pet-friendly, with a large outdoor area. I’ll always follow your pet’s usual routine, including feeding schedules, exercise, medication, and any special requirements, to help them feel settled and at ease. As I work from home, your pet will rarely be left alone and will receive lots of love, attention, and companionship.

Sitter Profile Image: Sin Yu L.
Identity Verified
Sin Yu L.
£16
total per visit
5.0 out of 5 stars
12 reviews
3 repeat pet owners
10 years of experience
Liverpool, L1

Great communication, great pictures provided of our cats, and she'll let you know if anything in your home needs attention when you get back from holiday. Also, really great with last minute bookings!

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Valeesha C.
Sitter Profile Image: Matthew S.
Identity Verified
Matthew S.
£12
total per visit
10 years of experience
Liverpool, L3

About: I’ve lived with a dog or a cat for the last 30 years of my life. Always adopting from a rescue😊 first to answer when a friend or family member need a sitter I work part time 2 days a week and finish no later than 6PM. So free to help out during days off and evenings after work I live in a two bedroom apartment with a spare room too keep your pet happy and secure during the stay. With a balcony for fresh air

Sitter Profile Image: Grace S.
Identity Verified
Grace S.
£7
total per visit
3 years of experience
Liverpool, L1

About: I am a young professional living and working in Liverpool city centre. Since I was born, I have always had one or two family pets, and I am missing my dog - Margaux - who stays with my parents. I helped out with my dad’s dog sitting business while living at home, so I have experience looking after dogs of all kinds. I can drop in during my lunch break and/or after work (based in Liverpool city centre), with the potential for longer visits on weekends. Looking to feed pets, let them out and give them some attention while they wait for you to come home. Happy to send pictures and videos of your dog living their best life. Open to other pet needs, just ask!

Sitter Profile Image: Barbara A.
Identity Verified
Barbara A.
£15
total per visit
5.0 out of 5 stars
5 reviews
4 years of experience
Liverpool, L1

About: Despite never owning a dog personally, me and my family have many times taken in a friends dog/s to look after whilst they go on holiday. The dogs would be my whole families responsibility, we are a health driven family meaning we adore long walks or runs and always made sure to keep the new furry friend happy. I have taken care of a variety of dogs such as labradors, jack russels, german shepherds and cocker spaniels. The dogs ages ranged from 6 months to 11 years so encountered many personalities! Read on for my experience with cats! I am currently a uni student in Liverpool so I do usually have small periods of time (2-3 hours) in the week days where I am at lectures. I love long walks and I’m very used to walking all around the city so if a dog needs to burn any energy off, I’d always be happy to take it. I am still exploring Liverpool so it would be a brilliant way for me to get to know the areas better! If I were to care for pets in anothers house, I would be respectful to their wishes and any specific rules about the pet themselves or how the house should be kept would be followed. I aim to present myself as a safe person for the pets to be around and not break any boundaries with them to get them frightened or angry.

Sitter Profile Image: Mifan D.
Identity Verified
Mifan D.
£9
total per visit
5.0 out of 5 stars
4 reviews
10 years of experience
Liverpool, L1

Mifan was absolutely amazing with my Cat, at start my Candy was scared of her but she had the patience to bold a relationship with her. Thank you so much Mifan!

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anna a.
Sitter Profile Image: Xiaomian T.
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Xiaomian T.
£10
total per visit
5.0 out of 5 stars
4 reviews
5 years of experience
Liverpool, L7

Xiaomain was absolutely fantastic, and I couldn't have asked for a better person to look after my two cats, Peanut and Zeus, while I was away for the weekend. She arrived exactly when she said she would for every visit and took exceptional care of both cats. She made sure they were well fed, checked that they were drinking water, and even stayed long enough to make sure they were using their litter trays. She cleaned the litter every visit and disposed of the waste in the outside bins, which gave me complete peace of mind that everything was being looked after properly. After each of her four visits, Xiaomain sent me a lovely update along with plenty of photos, which really reassured me that Peanut and Zeus were happy, healthy, and receiving lots of care and attention. It was so comforting to be able to see how they were doing while I was away. Xiaomain is reliable, caring, thorough, and clearly loves animals. I felt completely confident leaving my cats in her care, and I wouldn't hesitate to book her again or recommend her to anyone looking for a trustworthy pet sitter. Thank you so much, Xiaomain, for taking such wonderful care of Peanut and Zeus!

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Mandy A.
Sitter Profile Image: India T.
Identity Verified
India T.
£12
total per visit
5.0 out of 5 stars
4 reviews
1 year of experience
liverpool, L3

About: I have completed my zoology degree and have experience at the RSPCA, a doggy day care and a veterinary practise. I also have a CPR certificate specifically for choking or drowning. I work Wednesday to Friday, so I’m fully available for pet care on Mondays, Tuesdays, and some weekends, during these days I am able to do morning or evening walks and check-ins. I am also available Wednesday late afternoon/evenings. I provide care in the pet owner’s home so pets can stay in a familiar, low-stress environment. I follow your routine closely, including feeding, walks, playtime, and any specific instructions. I take time to build trust with each pet, using a calm and patient approach, and I’m attentive to their behaviour and needs. I make sure homes are kept secure, pets are always safe on walks, and I’ll keep you updated with messages and photos for peace of mind. I do not offer boarding in my own home, so all care is provided in yours.

Sitter Profile Image: Adla C.
Identity Verified
Adla C.
£14
total per visit
5.0 out of 5 stars
1 review
5 years of experience
Liverpool, L1

Alda was great! Really easy to communicate with and followed the instructions, to look after my cat, to a T.

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William F.
Sitter Profile Image: Jordan B.
Identity Verified
Jordan B.
£10
total per visit
5.0 out of 5 stars
3 reviews
25 years of experience
Liverpool, L1

Jordon took wonderful care of our 2 cats while we were on holiday. Her communication was great and we had no doubt of the great care she would take of our babies from the first time we met her. Would recommend without hesitation and will book again in future. Thank you so much.

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Lydia C.
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The median cost per Visit for pet sitting in Liverpool is £12

Pet owners share their Rover experiences - Liverpool

1 / 1
5.0 out of 5 stars

I can’t fault Jessica. She’s so reliable and trustworthy and my cat loves her. She always goes above and beyond whilst she’s there is really thoughtful and respectful to my house whilst I’m away.

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Iona F.
Drop-In Visits
5.0 out of 5 stars

We booked Lindsay in for a drop-in session ahead of a longer sit next week. Our two boys (Cosmo and Merlin) can be quite hesitant with new people but both warmed to her straight away! She is very professional, knowledgeable and easy to get on with. We cannot recommend Lindsay enough!

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Michael H.
Drop-In Visits
5.0 out of 5 stars

Gareth was brilliant when he looked after our two girls for a few days. They needed quite specific care, a few times a day and Gareth followed all the steps, and gave us lovely updates whilst we were away. Would definitely recommend Gareth and book again with him in the future. Thank you! 🐈‍⬛🐈‍⬛

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Roseanne B.
Drop-In Visits
5.0 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Maggie has been my cat sitter for over a year now, and I honestly couldn’t recommend her enough! She is absolutely amazing, so caring, reliable, and always goes above and beyond. I have complete peace of mind knowing my cat is in such good hands. My Bullie absolutely adores her even though she is very careful with people. I wouldn’t use anyone else! 🐾❤️ PS: She takes the most beautiful photos of my Bullie ❤️

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Nina C.
Drop-In Visits
5.0 out of 5 stars

Heather was great with our cat Willow! She was reliable, provided lovely photos and updates of the visits. She dealt with the chaos of us going away for our wedding very well and would love to have her cat sit with Willow again!

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Sam & Shaf
Drop-In Visits
5.0 out of 5 stars

Gabriella is wonderful.. I would wholeheartedly recommend her. She is reliable and caring .. thank you Gabriella for looking after Theo so well x

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Gill M.
Drop-In Visits
5.0 out of 5 stars

Emily did a fantastic job at looking after nobu she gave her lots of care and attention, very professional and I wouldn’t hesitate to use you again Emily you put my mind at ease Thank you once again!

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Julie B.
Drop-In Visits
5.0 out of 5 stars

Nicola was so good with our cat Toffee, very thoughtful and thorough. Many thanks for all your help!

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Meg C.
Drop-In Visits
5.0 out of 5 stars

Hollie is brilliant and lovely, I highly recommended her ❤️ I booked Hollie for a week to take care of my 4 cats while I was away, I got daily updates and photos and all my cats and their needs were well taken care of , 10 out of 10 🥰

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Palmer M.
Drop-In Visits
5.0 out of 5 stars

Diego loved his visits and it was great seeing the photos of what he’d been up to. Would definitely use again thank you!

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Rachel S.
Drop-In Visits
5.0 out of 5 stars

Five stars to Nicole! Me and my kitty’s would definitely book again! I was sent updates on every visit. Nicole is very polite, friendly and professional and she even arranged a meet and greet beforehand to meet my cats which I thought was a great idea. She kept my kitties fed, happy and even administered medication to my senior girl. Thanks so much Nicole 😸😸😸

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Jonah M.
Drop-In Visits
5.0 out of 5 stars

Aimee was fantastic and took great care of our two cats, I will definitely check her availability next time I book! Thank you xx

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Kate W.
Drop-In Visits
5.0 out of 5 stars

Anna is absolutely lovely! She was great with the cats and sent photos and comments after each visit which put our minds at ease whilst we were away.

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Katie B.
Drop-In Visits
5.0 out of 5 stars

Mifan was absolutely amazing with my Cat, at start my Candy was scared of her but she had the patience to bold a relationship with her. Thank you so much Mifan!

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anna a.
Drop-In Visits
5.0 out of 5 stars

Anna Elizabeth did a brilliant job looking after our 9 month old Cockapoo, Twig, on short notice for an evening and a morning recently. She was very good with our anxious dog and sent messages, photos and videos letting us know how Twig was setting, which was very reassuring. Thanks Anna Elizabeth 🙏

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Alan D.
Drop-In Visits
5.0 out of 5 stars

This is the first time we have booked Sarah for a drop in. Very happy with the photos and updates she provided for our cat Pippin and followed our instructions perfectly. Came home to a happy and contented cat. Would highly recommend.

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Sandra K.
Drop-In Visits
5.0 out of 5 stars

Hannah checked on our cats while we were away and provided updates after each visit. Thanks Hannah! :)

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Laura T.
Drop-In Visits
5.0 out of 5 stars

Lovely cat sitter, put our mind at ease with daily updates and pictures! Always arrived at the agreed time and spent time playing and cuddling our fur babies Will definitely use again when needed❤️

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Holly D.
Drop-In Visits
5.0 out of 5 stars

Beth was great with our cat, Bmo! She can be a bit shy and worried but seemed to quickly befriend Beth:) which meant we came home to a happy cat! I’d recommend Beth to anyone in need of a sitter

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Sarah E.
Drop-In Visits
5.0 out of 5 stars

Danielle was brilliant with Stella. She kept us updated throughout with great communication, which was really reassuring while we were away. Stella was very well looked after and we’d happily book with Danielle again. Highly recommend!

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Aaron T.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

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Popular requests for pet sitting - Liverpool

Select a filter and find qualifying sitters offering pet sitting.

Sitters in Liverpool average 3
repeat pet sitting pet owners

FAQs for Pet Sitting – Liverpool

Frequently asked questions about Rover

The average cost for Pet Sitting in Liverpool on Rover is £14.95 per Visit (as of September 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 3,912 sitters on Rover for Pet Sitting in Liverpool. About 85% of Liverpool sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of September 2026, there are 3,912 sitters on Rover offering Pet Sitting across Liverpool. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Liverpool pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Liverpool choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 100% of sitters can help with special care needs
  • 100% can help with giving oral medications or injections
  • 100% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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