Pet Sitting Chester

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 72
pet owners in Chester have booked pet sitting

Chester, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Tarrah N.
Identity Verified
Tarrah N.
Star Sitter
£17
total per visit
4.9 out of 5 stars
13 reviews
2 repeat pet owners
6 years of experience
Chester, CH1

About: Hiya, I’m Tarrah and I’ve been caring for animals pretty much my whole life. I grew up surrounded by animals and have spent the last 5 years pet sitting and the last 2 years house sitting for people around the world and in the UK. I genuinely treat pets like family, and I’m big on routines. I’m very intuitive with animals, and I take time to understand each pet as an individual. Different personalities need different care, and I always adjust to what your pet is comfortable with, and needs. You can expect regular updates, photos and videos while you’re away, and the peace of mind that your home and your pet are being looked after properly. I’ve cared for everything from energetic puppies and kittens to senior and end-of-life pets, so I’m comfortable with both high-energy and gentle, slower routines. I have such a special connection with animals that growing up, my nickname was Ace Ventura and Dr Dolittle… which honestly still feels pretty accurate 😅. I understand how much trust it takes to leave your pet and your home with someone, and I take that responsibility seriously. If you’re looking for someone calm, reliable and genuinely invested in your pet’s wellbeing, I’d love to help. I work fully remotely and run my own business, which means my schedule is completely flexible. I can fit in walks, playtime, feeding, medication and cuddles throughout the day, and I’m always available to respond to updates or messages. Whether your pet prefers structured routines or more relaxed days, I can adapt to their needs and ensure they feel happy and cared for while you’re away. Your pet’s safety and comfort are my top priority. Whether I’m in your home or caring for your pet at mine, I make sure the environment is secure, clean and calm. I follow your instructions to the letter, feeding, walks, medication, routines - and pay close attention to each pet’s individual needs and temperament. I also provide regular updates, photos and videos, so you can relax knowing your pet is safe, happy and loved.

Sitter Profile Image: Ellena J M.
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Ellena J M.
Star Sitter
£17
total per visit
5.0 out of 5 stars
78 reviews
34 repeat pet owners
1 year of experience
Chester, CH2

Thanks Ellena for being amazing once again 💚 Our cat absolutely loves you! You're always super thorough with updates. It's great to have someone we trust entirely to look after our girl 💚

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Bridget W.
Sitter Profile Image: Thomas R.
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Thomas R.
£18
total per visit
5.0 out of 5 stars
95 reviews
24 repeat pet owners
15 years of experience
Chester, CH1

Thomas accommodated my last minute booking and set my mind at ease leaving my cats for a few days. He is very attentive and the cats loved him! I will always book Thomas when I go away. I couldn't be happier. He is really nice and I came home to happy cats and a clean area!

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Diane F.
Sitter Profile Image: Nia P.
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Nia P.
Star Sitter
£15
total per visit
5.0 out of 5 stars
109 reviews
61 repeat pet owners
7 years of experience
Chester, CH1

Perfect thank you so much for feeding Smudge !! It was lovely meeting Nia before her visit so we could get to know her and give her a key, and the photos of Smudge were lovely to see while we were away 🥰

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Hollie L.
Sitter Profile Image: Lauren M.
Identity Verified
Lauren M.
Star Sitter
£18
total per visit
5.0 out of 5 stars
45 reviews
20 repeat pet owners
12 years of experience
Chester, CH4

About: Chester based. I've been working with animals for 8 years at first opinion practices as well as specialist referral. I have dog sat for friends (and vet surgeon colleagues!) whilst they are on holiday, and nothing is more important than ensuring the trust that you are given when you are asked to look after their pets. I make sure to treat them as my own. Any rules you have in your home regarding your pet I will continue to enforce in your absence. Your pet's safety and care will always be my top priority. I do work full time, but I am free weekends and most bank holidays with appropriate notice. On Fridays I am available from 5pm if weekend care is needed. I will be sure to implement any rules you have in your home while you are away and will always send picture updates so you can be sure your pet is safe and happy.

Sitter Profile Image: Devany D.
Identity Verified
Devany D.
£15
total per visit
4.5 out of 5 stars
4 reviews
1 repeat pet owner
20 years of experience
Chester, CH1

About: I’ve grown up surrounded by animals of all kinds - from rabbits to rats, fish to cats, and a dog or two as well! Having such a variety of pets taught me that every animal, big or small, needs the same things: care, attention, patience, and lots of engagement. Although I haven’t had pets of my own while at university, I’ve consistently lived with cats and dogs that needed looking after, so caring for animals has always been part of my daily life. I’m comfortable with feeding routines, walks, playtime, and making sure pets feel relaxed and safe. What matters most to me is a pet’s quality of life. I make sure every animal I care for feels happy, stimulated, and well looked after while their owner is away. I’m a graduate student with a flexible schedule, and much of my work can be done from home. This allows me to easily plan my day around your pet’s routine and give them plenty of attention and care. I attend class on Tuesdays and every other Monday for no more than six hours, but outside of that I’m generally home and available throughout the week. This means I can be a consistent and attentive companion for your furry friend while you’re away. I follow your pet’s routine closely, whether it’s feeding, walks, or playtime, to keep them happy and comfortable. On walks, I tailor the pace and activity to their energy level while always keeping safety in mind. When house sitting, I treat both your pet and home with care, giving companionship, attention, and a calm environment so your furry friend feels secure while you’re away. Clear communication and reliability are always my top priorities.

Sitter Profile Image: Kristine B.
Identity Verified
Kristine B.
£19
total per visit
5.0 out of 5 stars
37 reviews
12 repeat pet owners
10 years of experience
Chester, CH2

Kristine is absolutely lovely and has taken excellent care of our silly shy cat, with regular updates and great communication! I was just away for two weeks and felt that my pet was in excellent hands the whole time :)

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Annalisa B.
Sitter Profile Image: Laura W.
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Laura W.
£15
total per visit
5 years of experience
Chester, CH1

About: Hi! I’m a reliable and caring pet lover based in Chester, currently working as an animal keeper, so caring for animals is a huge part of my everyday life. I have hands-on experience working with a variety of animals and understand the importance of patience, routine, and making pets feel safe and comfortable. Whether it’s walks, playtime, feeding, administering basic care, or simply giving them lots of attention and affection, I’ll treat your pet like my own. I’m confident with different breeds, sizes, and personalities, and I’m happy to provide regular updates and photos so you can relax knowing your pet is in safe hands. Pet care is a natural and rewarding part of my daily routine. As an animal keeper, I’m already dedicated to providing consistent, high-quality care for animals every day. Outside of work, I care for my own pets, making sure they receive all the love, attention, and structure they need to stay happy and healthy. Balancing professional animal care with personal pet sitting keeps my days full of purpose, compassion, and happy paws. When caring for pets in their own home, I focus on keeping them comfortable, secure, and happy in their familiar environment. I follow each pet’s established routine for feeding, walks, playtime, and any special care instructions, ensuring minimal disruption to their normal schedule. I provide plenty of affection, enrichment, and attention while also keeping their space clean and safe. I also stay in close contact with owners, sending regular updates and photos so they can feel confident their pets are well cared for while they’re away.

Sitter Profile Image: Sarina F.
Identity Verified
Sarina F.
£17
total per visit
5.0 out of 5 stars
2 reviews
6 years of experience
Chester, CH1

About: I have hands-on experience caring for dogs in a home environment. I helped train and house-train a cockapoo puppy from a young age and regularly cared for him while my parents were at work, including feeding, walking, playing, and general daily care. He is now 6 years old, and I have continued to spend many days alone with him. Three years ago, we also welcomed a second rescue cockapoo with more nervous and overexcited tendencies, so I have experience managing different personalities and supporting him both individually and alongside our other dog. I am confident with daily routines, walks, feeding, and providing calm, attentive care. I also have experience with cats through friends and family, although I have more experience with dogs. I'm currently a dietetics student at the University of Chester living on Chester campus but I am moving to a 4 bed house from August. I have time for walks and home visits and sometimes have availability on request for duration stays in Chester. I would care for pets in an owner’s home by following their usual routines closely to help the pet feel safe and settled in familiar surroundings. I would prioritise safety by making sure doors, gates, and leads are secure before and during walks, and by being attentive to each pet’s behaviour and needs at all times. I understand the importance of trust when entering someone’s home, so I would treat the property with respect, follow any instructions carefully, and maintain clear communication with the owner. I would provide regular updates if requested, including messages and photos, so they feel reassured while away. As I live on campus accommodation where pets aren’t allowed, I am available for dog walking, drop-in visits, and staying in the client’s home when needed. I am comfortable adapting to each pet’s routine and environment to ensure consistency, comfort, and low stress for them.

Sitter Profile Image: Lauren P.
Identity Verified
Lauren P.
£14
total per visit
5.0 out of 5 stars
24 reviews
7 repeat pet owners
5 years of experience
CH1

Lauren has dog sat for our 3 Maltese dogs on numerous occasions and the dogs love her. She is very reliable and professional, very easy to deal with, asked all the right questions and clearly understood our dogs needs. We would definitely recommend her and will be booking her again!

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Alex P.
Sitter Profile Image: Melanie B.
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Melanie B.
£8
total per visit
5.0 out of 5 stars
9 reviews
2 repeat pet owners
7 years of experience
Chester, CH1

Mel was fab with our wee cat (who is usually quite stand offish with strangers!) and sent regular pictures the whole time we were away. Came back to a very happy cat! :) So reassured by her help we’ve just booked her again. :-)

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Nikki n.
Sitter Profile Image: Morag S.
Identity Verified
Morag S.
£14
total per visit
5.0 out of 5 stars
9 reviews
57 years of experience
Chester, CH2

About: Born into a family where there was always a dog and a cat, many other animals came and went along the way! This was replicated when bringing up my own family. I have many years of experience caring for different animals with different needs and temperaments! Now semiretired, I have a background in healthcare, and am a practical person. I am now able to do my dream job of pet sitting and dog walking, having the necessary experience and practical attributes for the task. Always reliable, professional and discreet, I offer a service which is tailored to individual needs. Caring for pets is my full time job, so I would have time care for your pet at anytime. I have a very flexible lifestyle, so am happy to fit in with people as to their individual requirements. I offer an individual service based on people’s requirements. Respect for the owners wishes in caring for their pet would be adhered to at all times. All instructions would be followed. Working in someone else’s home means that trust is paramount. Discretion and confidentiality would be adhered to. On top of this, I am DBS checked to reassure customers of my honesty and integrity.

Sitter Profile Image: Heather F.
Identity Verified
Heather F.
£17
total per visit
5.0 out of 5 stars
19 reviews
4 repeat pet owners
15 years of experience
Chester, CH2

Heather was fantastic with Raffy. She came to meet him to get to know him and they got along really well. She took lots of pictures and kept us updated. We would highly recommend her to anyone needing a dog sitter.

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Mike T.
Sitter Profile Image: Leah V.
Identity Verified
Leah V.
£12
total per visit
5.0 out of 5 stars
7 reviews
4 repeat pet owners
4 years of experience
Chester, CH2

Leah was a really great sitter, conscientious, quick to reply to messages and looked after our boys really well. We could relax and enjoy our time away knowing our boys were in great caring hands. Thank you!

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Rebecca K.
Sitter Profile Image: Mattie R.
Mattie R.
£13
total per visit
6 years of experience
Chester, CH1

About: I'm Mattie 38 year old gay man living in Chester city centre. Work part time and have alot of time on my hands so looking to do something I love. Had a cat growing up from 1994 to 2008 and he was called Sam (after Fireman Sam) i named him because we just watched it on TV. Since 2021, I adopted my current cat called Dolly. She was 5 when I got her and now 10 and she been the best cat, was next to me the entire time I went through recovery from open heart surgery. I work various shifts but always free in the evenings and weekends. Happy to go earlier before work if need to. Cycle to your property Happy to sit around and stroke the cat for cuddles for how lo g they wanna sit on my lap before they wanna go off and do something. Happy to play with them

Sitter Profile Image: Stephen H.
Identity Verified
Stephen H.
£16
total per visit
5.0 out of 5 stars
30 reviews
12 repeat pet owners
31 years of experience
Chester, CH4

Always reliable, always great care, never have to worry knowing Stephen is visiting. Would always recommend and will definitely use Stephens services in future

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David K.
Sitter Profile Image: Wida M.
Identity Verified
Wida M.
£9
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
10 years of experience
Chester, CH4

About: Hi, My name is Vida and I am 29 years old and I am a student. I am on placement and therefore work Monday-Friday until around 4pm. My partner works from home so we are flexible with pick up and drop off times. My partner also helps me with dog boarding. I am comfortable with dogs of any age and size. I currently own a 4 year old goldendoodle, although he looks mostly retriever! My Goldendoodle is unneutered so it’s important that you take this into consideration when booking. He very friendly, calm and playful, he loves meeting and playing with other dogs. I take my dog out twice a day for medium-length walks, these can vary from street walking to nature park/forest walks. I always take the dogs I’m looking after out at the same time with my dog. I have bowls, towels, toys and all basic necessities that your dog would need when they’re boarding with me. I truly make sure that they have a great time and feel just at home! If you are interested in dog boarding, as long as the dogs get along, I am happy to look after your dog! I am based in Saltney, Chester. Please message me dates and I will check this against my rota. I am on a varied shift pattern. This means I get up to 4 days off in a row. I have a dog currently and take him out on hikes in the Welsh mountains as well as the Lake District. I love playing games with my dog and giving him big cuddles.

Sitter Profile Image: Patricia P.
Identity Verified
Patricia P.
£17
total per visit
4.6 out of 5 stars
12 reviews
6 repeat pet owners
10 years of experience
Chester, CH1

About: My name is Patka (short for Patricia), and animals have been woven into the fabric of my life since childhood. I grew up surrounded by the gentle giants of the dog world—Caucasian Shepherds—and the elegant companionship of Persian cats. When my family moved to the countryside, I discovered my calling: rescuing cats from the bushes and giving them the love they deserved. At one point, our home was a joyful chaos of 7 dogs and 5 cats, and I wouldn't have had it any other way. I've had the privilege of caring for breeds of all temperaments and sizes—from the powerful Cane Corso to the delicate Yorkshire Terrier, from playful Poodles and French Bulldogs to loyal Czechoslovakian Wolfdogs. When it comes to cats, I've loved them all—Siamese, Persian, Sphynx—though Maine Coons and Ragdolls hold a special place in my heart. Two years ago, I lost my soul dog, a Maltese rescue who taught me what unconditional love truly means. The ache of that loss reminds me every day how precious our time with our furry companions is, and it's made me even more devoted to ensuring every pet feels safe, loved, and cherished. Currently on sabbatical from my career in marketing and PR, I'm fully available to give your pets the attention they deserve. I'd love nothing more than to take your dogs on adventures through the neighborhood, engage your cats in playful sessions with their favorite toys, and shower them all with the affection and care they need while you're away. Your pets aren't just animals to me—they're family, and I'll treat them as such. Since I'm currently on sabbatical, pet care isn't something I'm trying to squeeze into my routine—it is my routine, and I love it that way. Without the constraints of a traditional work schedule, I have the flexibility to be there whenever your pets need me. My days revolve around the animals in my care. Morning walks when the world is still quiet, midday play sessions when energy is high, evening cuddles when it's time to wind down—I structure my time around what your pets need to thrive. If your dog loves an early morning jog or your cat prefers interactive play at sunset, I'm there for it. I'm also available for last-minute bookings, extended stays, or those times when life throws you a curveball and you need someone reliable on short notice. Whether you need daily visits, overnight care, or someone to simply be present throughout the day, I have the time and dedication to give your pets consistent, unhurried attention. Whether I'm caring for your pets in your home or welcoming them into mine, their safety and comfort are my absolute priorities. In Your Home: I understand that inviting someone into your space requires trust, and I don't take that lightly. I treat your home with the utmost respect—keeping it secure, maintaining your pet's established routines, and following your specific instructions to the letter. I'll send you regular photo and video updates so you can see your furry family members thriving while you're away. Your pets stay in their familiar environment where they feel most secure, surrounded by their own toys, beds, and the comforting scents of home. In My Home: Currently without pets of my own, I can offer your animals my undivided attention in a calm, pet-friendly environment. My space is safe, clean, and adaptable to your pet's needs—whether that means creating cozy nooks for a shy cat or ensuring a secure area for an energetic dog. I maintain the same routines your pets are used to, so the transition feels as seamless as possible. Above all, I believe in transparency and communication. I'm always reachable, and I'll keep you informed about how your pets are doing.

Sitter Profile Image: Mari P.
Identity Verified
Mari P.
£14
total per visit
5.0 out of 5 stars
3 reviews
10 years of experience
Handbridge, CH4

About: Hi, I’m Mari and I’m 29 years old. I’ve loved dogs since a young age and I have 10 years of professional experience with all shapes, sizes, ages, temperaments and abilities. I studied for three years at university and attained an animal studies degree. I have worked at a dog boarding kennels/cattery and two dog daycare facilities. I’ve also attained a dog grooming qualification as well as canine first aid. I look forward to hosting your furry friends and meeting you! Any questions please feel free to message. I will be able to provide dog walking, dog sitting in your home and dog/cat drop in visits. I will be available throughout the day. I will treat your pet as though it is my own and will always take excellent care of your pets. I won’t stray too far away from your pets regular routine but happy to walk and explore the city!

Sitter Profile Image: Devan S.
Identity Verified
Devan S.
£13
total per visit
6 years of experience
Chester, CH1

About: I have had 3 boxer dogs, all in which towards their old age I took great care of them including medication. I now have a cocker spaniel who has an ear problem so I am used to having to put medicated cream in his ears. I have also for the past year looked after a Jack Russel and a German shepherd. For these dogs I have house sat so I have done all the feeding and walking etc. I have also had experience cat sitting on 2 different occasions, so this opened me up to how to deal with litter trays, different dietary requirements and medication. These experiences have enabled me with many different opportunities to look after dogs and cats of all sizes! I am a qualified supply teacher in primary schools, which means I have a very flexible schedule and also a lot of free time during half terms! Living in Chester means I have easy access to many different bus/train routes so I am very easy accessible. I have experience with all different breeds and ages so I am happy to be looking after animals who need medication, I can also safely put the dogs in their crate, also senior dogs if there is special needs that they need such as aid getting onto their bed. I have house sat on many occasions and never had any problems I always keep in contact with the Owner, happy to send lots of pictures so they are kept updated and if keys are involved always made sure I follow the owners instructions!

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The median cost per Visit for pet sitting in Chester is £12

Pet owners share their Rover experiences - Chester

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5.0 out of 5 stars

Morag went above and beyond and was wonderfully caring with our cat. She was friendly, professional, reliable, and all round fantastic.

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Fiona B.
Drop-In Visits
5.0 out of 5 stars

Leah was absolutely perfect. Our senior cat Queen was so at ease with her and was very well looked after. Leah is reliable, caring, professional and looked after our cat as if it was her own.

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Will B.
Drop-In Visits
5.0 out of 5 stars

Laura was fantastic with our boy Pickles. We came back from our trip away to him acting like nothing was different and we had been home the whole time. Laura was very easy to communicate with and kept us thoroughly up to date on all of Pickles visits, with some of the funniest pictures we've seen of Pickles yet! We would highly recommend Laura for your pet sitting needs and will be looking to rebook with her again in the future. Thanks Laura!

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Rachel W.
Drop-In Visits
5.0 out of 5 stars

Another great experience with Leanne. This time was more challenging as the house was upside down and the weather so hot. We still came home to two happy cats. Thankyou!

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Amy W.
Drop-In Visits
5.0 out of 5 stars

I am really happy with Daisy. I knew from meeting her that she was experienced and caring with cats and even gave us some valuable advice when we reported some "odd" behaviour. My cat was well cared for, allowing us to relax on our holiday. We look forward to booking with Daisy again.

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Elizabeth B.
Drop-In Visits
5.0 out of 5 stars

We have used Ellen 3 times for holidays, and everything has been brilliant. Our cat is always in high spirits when we arrive home.

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Katie D.
Drop-In Visits
5.0 out of 5 stars

Heather was fantastic with Raffy. She came to meet him to get to know him and they got along really well. She took lots of pictures and kept us updated. We would highly recommend her to anyone needing a dog sitter.

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Mike T.
Drop-In Visits
5.0 out of 5 stars

Chloe has been absolutely fantastic and I'm sure she's replaced me as Miri's favorite human! It made a real difference to our holiday, having complete peace of mind that Miri was content and well looked after. I really looked forward to the daily updates that Chloe sent me about what Miri was getting up to, how she was eating, and the cuddles she was getting, and sent great photos and videos of their play sessions. It was fantastic to see Miri so content and getting some love. I'd wholeheartedly recommend Chloe, and would not hesitate to ask her to look after Miri again.

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Nicola Dawn P.
Drop-In Visits
5.0 out of 5 stars

Tanya is always so reliable and sends me photos of the boys happy and having fun with her. I highly recommend her services and would be lost without her help.

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Jackie W.
Drop-In Visits
5.0 out of 5 stars

Emma was amazing with our Josh, we had no worries at all while we were away he was being looked after by Emma. Highly recommend and will rebook again in the future. Thank you Emma!

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Charlotte H.
Drop-In Visits
5.0 out of 5 stars

Eleanor was amazing looking after our two kittens whilst we were away. Great communication with us and we could enjoy our holiday knowing our pets were being properly looked after. Thank you so much Xx

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Jasmine H.
Drop-In Visits
5.0 out of 5 stars

Would recommend caitlin to look after your fussy pussys. Caitlin looked after my two very different cats, one shamelessly craving affection, the other very shy over 5 days. Both were well cared for and caitlin kept me up to date with photos of ginge happily sitting on her knee soaking up the attention. Thank you caitlin would happily use you again if you'd have us 😻

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Jacqueline B.
Drop-In Visits
5.0 out of 5 stars

Went above and beyond for our cats. Lots of photos sent keeping us updated that they were both okay. Would recommend very professional

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Daniel T.
Drop-In Visits
5.0 out of 5 stars

Our cat instantly liked Kristine and it wasn’t just about coming to look after our cat : Kristine went the extra mile to keep us informed and to sort things out so we didn’t have to worry.

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Sean H.
Drop-In Visits
5.0 out of 5 stars

Fantastic service from Thomas, updated us and made the whole thing very easy, we will definitely be getting him to look after Finn again

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sian m.
Drop-In Visits
5.0 out of 5 stars

We're lucky to have met Molly, she's the most caring and fun companion if your dog needs some loving care and attention whilst you're away. Will not hesitate to book her again! Thanks for everything Molly, see you again soon!

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Alice E.
Drop-In Visits
5.0 out of 5 stars

Victoria was great with our young cat Luna, drop in visits over 3 days. Constant communication and loads of pictures! Luna was definitely well looked after, we would definitely recommend her services!

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Josh H.
Drop-In Visits
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How Rover works

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Sitters in Chester average 2
repeat pet sitting pet owners

FAQs for Drop-In Visits - Chester

Frequently asked questions about Rover

The average cost for Pet Sitting in Chester on Rover is £16.1 per Visit (as of June 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 2,322 sitters on Rover for Pet Sitting in Chester. About 86% of Chester sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of June 2026, there are 2,322 sitters on Rover offering Pet Sitting across Chester. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Chester pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Chester choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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