Pet Sitting East Lothian

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 123
pet owners in East Lothian have booked pet sitting

East Lothian, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Kathryn S.
Identity Verified
Kathryn S.
Star Sitter
£13
total per visit
5.0 out of 5 stars
4 reviews
2 repeat pet owners
7 years of experience
Tranent, EH33

Katie (Kathryn) was just wonderful with my two dogs. She was able to help me out at short notice - nothing was too much trouble 🤗 Katie sent regular updates and pictures throughout her 3 days of dog minding in our home. Thank you 🐶🐶

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Nici L.
Sitter Profile Image: Melanie T.
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Melanie T.
£14
total per visit
5.0 out of 5 stars
8 reviews
1 repeat pet owner
15 years of experience
Cockenzie, EH32

About: I have taken care of dogs for 15 years, my Dalmatian; Sophie is turning 13 soon, she’s been with me since she was 9 weeks old. I did obedience and tricks training with her. I’m available for boarding in the weekend or during the week after 6 pm. My partner and I work on week days, we are hybrid and work from home half of the time. My partner can also take your dog with himself when he has to go out. He is a sales manager and visits bars, restaurants, dogs’ favourite places! Evenings and weekends are my turn to care for your pup. We have a fenced garden behind our flat. We live on the beach, can provide plenty of long walks as needed. Very quiet place, quiet neighbourhood.

Sitter Profile Image: Jessica S.
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Jessica S.
£17
total per visit
5.0 out of 5 stars
8 reviews
2 repeat pet owners
25 years of experience
Port Seton, EH32

Excellent No issues whatsoever Our dog loves Jess and was so happy Loved the photos and videos which were sent Definitely recommend

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Gabriella S.
Sitter Profile Image: Allie M.
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Allie M.
Star Sitter
£14
total per visit
5.0 out of 5 stars
48 reviews
20 repeat pet owners
8 years of experience
Cockenzie, EH32

Allie was great with Tiger. She was responsive to all messages and kept me well informed. I will be very happy to ask Allie to look after Tiger in the future.

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Timothy C.
Sitter Profile Image: Victoria M.
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Victoria M.
£16
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
30 years of experience
Prestonpans, EH32

About: I had a menagerie of pets growing up, from hamsters, guinea pigs and rabbits, to two family dogs. Raising a family of my own now, I’d love for my children to experience a live-in dog; from cuddles to walks, poo-bags to slobber. My children are very affectionate but respectful, and would love the opportunity to learn some of the responsibilities attached to having a pet at home. We have a large garden, surrounded by large conifers. Unfortunately it is not entirely fenced off, and we are prone to wildlife such as foxes and hedgehogs frequenting, as well as neighbouring cats, so good recall would be required off-lead. However, we will also include plenty of walks 😊. I work within primary school hours, primarily from home. So could include walks to/from school, alongside a lunch time or evening walk. Being at home all day, your pet would never be alone. They would have plenty of opportunities for cuddles, and play when the kids come home. We can tailor the care of your pet to your individual needs/energy levels.Some of our intended care plans have been described above, but happy to discuss in more detail, on contact.

Sitter Profile Image: Justyna M.
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Justyna M.
£16
total per visit
5.0 out of 5 stars
11 reviews
3 repeat pet owners
5 years of experience
Tranent, EH32

Genuinely can’t thank Justyna enough for the care provided for our two dogs at short notice , Justyna even fitted in a meet and greet so quickly. Leo is such a reactive dog and it was so nice to see him take to Justyna ♥️ thank you for all the updates and photos will 100% use you again at some point. Highly recommend Justyna !!!!!

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Yvonne P.
Sitter Profile Image: Sarah R.
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Sarah R.
£13
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
15 years of experience
East Lothian, EH33

About: Here’s my code for £15 off your first booking https://www.rover.com/sit/sarahs42143 I have had Dogs and cats all in my life, my first dog was when I was ten years old and I have loved them ever since. I look after my friends and family pets whether it be sitting, boarding dog walking or just lots of cuddles. I will always try to reassure the owners that their fur baby will be safe and loved until they come home, I will look after their pet like it was my own. I am currently off on maternity leave now so have plenty of time to spend taking care of clients pets. I can make drop in visits during the week and also some weekends. My calender is kept up to date often to reflect when I am available as it is subject to changes I will stick to your feeding times, walks, and training methods. I will also provide updates for ever visit so you know how your fur baby is doing.

Sitter Profile Image: Megan S.
Identity Verified
Megan S.
£12
total per visit
9 years of experience
Haddington, EH41

About: I am the proud owner of a reactive and energetic husky who is lots of fun and a big softy at heart. Koda is not friendly with other dogs so I have to keep him on a lead and use various distraction techniques. I love when I get the opportunity to meet other dogs and spend time with them. I’ve also been brought up with cats my whole life. Neighbours and friends rely on me to care for and feed their beloved pets. I work shifts as a nurse 3/4 times a week. I live with my partner so on my days off I am usually flexible! I have a husky, hamster and fish who are well loved and cared for. I love spending time with them. My dog gets two medium sized walks per day and my hamster gets a run around outside their cage!

Sitter Profile Image: kim A.
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kim A.
£28
total per visit
5.0 out of 5 stars
24 reviews
3 repeat pet owners
40 years of experience
Musselburgh, EH21

About: I have had Dogs all in my life my first dog was when I was eight years old and I have loved them ever since I also look after my friends dogs neighbours dogs whether it be dog sitting dog boarding dog walking or just lots of cuddles. Dogs are my life or I should say animals are my life but especially Dogs. I will always try to reassure the owners that their fur baby will be safe and loved until they come home, I will look after their dog like it was my own 💯 I am now retired and sadly have just lost my my gorgeous boy of 12 years as you can imagine my heart is broken but as I’ve had animals and dogs all my life this seems to be the ideal opportunity to give lots of loving playtime, also love puppies happy to do some training not that I’m a professional trainer but I’m more than happy to lead walking toilet training, taking them out to socialise, when the dog is with me. So I have plenty of quality time to give the clients animal 100% I am happy to have dogs boarding with me , I will under certain circumstances Home sit !take the dog for a walk look after Dogs at weddings,

Sitter Profile Image: Charley C.
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Charley C.
£18
total per visit
5 years of experience
Tranent, EH33

About: Hi , I’m Charley , a huge dog lover based in Tranent. Iv grown up around dogs and currently have a friendly sprocker spaniel , so I understand how important it is to find someone you can trust with your pet. I know every dog has their own personality, routine and needs. I always take the time to make them feel safe , happy and comfortable. Whether your dog enjoys long countryside adventures, shorter neighbour walks or plenty of play and attention, I’ll make sure they receive the care they deserve. I’m reliable , patient and will treat your dog like one of my own, with regular photo updates so you can see how much fun they’re having. Im flexible and able to fit dog walks around my daily routine. I can offer weekday walks, drop in visits and pet care, with availability discussed at suit your needs. I understand life can be busy, so I’ll always do my best to be reliable, punctual and accommodating. I currently own a friendly sprocker spaniel who loves the company of other dogs. I provide safe and loving care. I’m always happy to arrange a meet and greet before any booking, giving you and your dog the chance to get to know me and build trust.

Sitter Profile Image: Georgia T.
Identity Verified
Georgia T.
£17
total per visit
5.0 out of 5 stars
10 reviews
1 repeat pet owner
10 years of experience
Haddington, EH41

We asked Georgia to come to take our dog Cookie for a walk and keep her company as we were at our daughter's wedding. Georgia is a very nice young women. She was there on time. Kept us posted about was she was doing with Cookie and sent us photos, which we didn't ask for, but was reassuring. And Cookie was absolutely fine when we came back. So I can very happily recommend Georgia if you need someone to look after your dog.

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Veronique S.
Sitter Profile Image: Daisy H.
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Daisy H.
£12
total per visit
5.0 out of 5 stars
4 reviews
17 years of experience
Haddington, EH41

About: I’m a lifelong dog lover who has grown up with dogs and cared for a variety of breeds throughout my life. While I don’t have professional dog sitting experience, I have plenty of hands-on experience caring for dogs as part of my family. I live with my husband, two children and our friendly family dog, who are all great with other dogs. Your dog will be welcomed into a loving home environment where they’ll receive lots of attention, affection, exercise, and playtime. We have a good sized, fully enclosed garden where dogs can safely explore and play throughout the day, as well as access to regular walks and plenty of opportunities for enrichment. I understand how important it is to know your dog is happy, safe, and well cared for, and I will treat your pet as if they were one of my own. As I work in education, I am primarily available for dog boarding and daycare during school holidays. During these periods, I am at home throughout the day, allowing me to provide plenty of supervision, companionship, exercise and care for your dog. I have a good-sized, fully enclosed and secure garden where dogs can safely play, explore and enjoy time outdoors throughout the day. I share my home with a friendly, neutered Labrador cross German Wirehaired Pointer who is well socialised with other dogs. She is calm, respectful and understands when another dog would prefer their own space. I also have two dog-savvy children, aged 10 and 14, who have grown up around dogs and understand the importance of treating them gently and respectfully. I appreciate that every dog is different and will work to maintain their usual routine as much as possible. If your dog is crate trained or uses a crate for rest, sleep or downtime, I am happy to accommodate this. I will provide a safe, loving family environment where your dog will receive plenty of attention, exercise, enrichment and care while you’re away.

Sitter Profile Image: Stacey M.
Identity Verified
Stacey M.
£12
total per visit
10 years of experience
Edinburgh, EH7

About: I’ve been an animal lover for as long as I can remember and have owned and cared for dogs from a young age. More recently, I’ve raised my own Portuguese Water Dog, Marvin, from a puppy, so I’m very comfortable with young, energetic and playful dogs and all the chaos that can come with them! I also spent eight years living and working abroad, where I somehow became the unofficial adopter of several stray cats! I took them in, cared for them and nursed some back to health. One even turned out to be pregnant, so I ended up helping to care for her and raise her kittens too. I’m naturally caring, patient and responsible, and I know how much trust it takes to leave your pet with someone else. I’ll always treat them with the same care and attention I’d want for my own - with plenty of walks, playtime, cuddles and company, while keeping to their usual routine. And because I know how reassuring it is when you’re away, I’ll happily keep you updated with plenty of photos and little updates along the way! 🐾 I’m currently taking some time away from full-time work, which means I have lots of flexibility and plenty of time to dedicate to your pets! I’m available throughout the week, and can be flexible with walks, drop-ins and sitting depending on what you and your pet need. I also have my own dog, so getting outdoors for walks and having pet care as part of my everyday routine is already very much the norm! 🐾 I know how nerve-racking it can be trusting someone else with your pet, so their safety and happiness will always be my priority. I’ll take the time to understand their normal routine, personality and any little quirks, and follow your instructions carefully so they feel as comfortable and settled as possible. I’m happy to care for pets in their own home where they’re most familiar and comfortable, and I’ll always treat both your pet and your home with care and respect. You’ll also get plenty of updates and photos for extra peace of mind!

Sitter Profile Image: Claire D.
Identity Verified
Claire D.
£17
total per visit
20 years of experience
Edinburgh, EH21

About: I've had dogs all my life and currently have two friendly small recue dogs who get along well with other dogs. I'm a huge animal lover and genuinely enjoy spending time with pets, making sure they're happy, comfortable and well cared for. I love being outdoors and going for long walks, so your dog can look forward to plenty of exercise, attention and enjoyable adventures. Having recently moved to Edinburgh and taken a break from teaching, I have lots of time and flexibility to dedicate to caring for your pets throughout the day. I understand how important it is to find someone you trust with your furry family members, and I will care for them as if they were my own. My goal is to ensure every pet feels safe, loved and happy while you are away. I will send plenty of updates too. I'm an early riser so befornmy morning coffee I will take the dogs out for a 45 minute walk. When we come back we have a cuddle on the sofa while I have my morning coffee. I will be home with them most of the day and if I am going anywhere my partner works from home so she will be home with them instead. I will take them out again between 3-5 for a longer walk between 1 - 2 hours long depending on what dogs I have an whether they prefer longer or shorter walks. I have a fully fenced garden and two friendly dogs. One can be initially grumpy but he's 9 now so soon gets over it. I will love your pet as if they were my own and they will soon become part of the family.

Sitter Profile Image: Lea-Anne R.
Identity Verified
Lea-Anne R.
Star Sitter
£15
total per visit
5.0 out of 5 stars
5 reviews
4 repeat pet owners
8 years of experience
Edinburgh, EH32

About: I have experience working in rescue kennels, doggy daycare, and a boarding kennel, as well as volunteering at a dog-training class. I am confident handling dogs of all sizes and temperaments, and I take a calm, supportive approach to any behavioural needs. My priority is to ensure each dog in my care is safe, well-supported, and engaged in positive, enjoyable activities I currently work at a rescue kennel just now and I’m off 3 days week so it’s my life to fit in pet care around the clock I’ll keep your dog entertained safely with fun enrichment’s help train recall if not already know in your house I’m also getting my dog first aid

Sitter Profile Image: Lauren L.
Identity Verified
Lauren L.
£12
total per visit
7 years of experience
Musselburgh, EH21

About: Love all dogs big and small! I grew up with a family called Kim and now have a dog of my own called, Luna! She is a 5 year old border collie x golden retriever mix. She gets on well with all dogs and I have been working on reactivity with her for the past few years. She has came on amazing and taught me a lot about reactive/nervous dogs. Over the years I’ve gained a lot of experience with dogs through family members dogs and walking them! I currently work part time and most times I finish by 2pm-3pm. I’m more than happy to use my free time helping other dogs owners by walking/visiting there dogs! As I have a puppy my flat is well puppy proofed so all dogs would be safe and also well stocked with plenty of toys. While I do not have a garden I am a ground floor flat with access to a grassy area right outside, as well as this there are plenty of lovely walks nearby and I am 2 minutes from a great big field as well at the beach!

Sitter Profile Image: Michael S.
Identity Verified
Michael S.
£12
total per visit
10 years of experience
Gullane, EH31

About: I’m a caring, reliable and responsible pet owner and lover who understands how important it is to feel confident leaving your pets in someone else’s care. I’m happy looking after dogs & Cats with different personalities, energy levels and routines, and I always take the time to get to know each pet as an individual. Being a proud owner of a 1 year old Lab and 2 cats at different ages i understand the needs of your pet. I’ll make sure your dog or Cat gets plenty of attention, exercise, playtime and affection while sticking closely to their usual routine. Whether your dog loves long walks and adventures or prefers relaxing at home with lots of cuddles, I’m happy to accommodate their needs. I’m also comfortable following specific feeding instructions, medication routines and any other care requirements you may have. Communication is important to me, so I’m always happy to keep you updated with photos and messages while you’re away. Most importantly, I’ll treat your pet as if they were my own and make sure they feel safe, comfortable and loved throughout their stay. My Availability I work full-time during the week, so my availability is mainly in the evenings and on Saturdays. Monday: 16:30 – 19:00 Tuesday: 15:30 – 19:00 Wednesday: 15:30 – 19:00 Thursday: 16:30 – 19:00 Friday: 16:00 – 21:00 Saturday: Available throughout the day Sunday: Unavailable I’m happy to work around your pet’s routine where possible and can be flexible with evening bookings. Please feel free to message me to discuss your requirements and availability. I provide a safe, caring and comfortable environment for every pet in my care. I follow each pet owner’s instructions carefully, including their feeding routine, exercise needs, medication requirements and usual habits. I make sure pets have access to fresh water, a clean and secure space, and plenty of attention and reassurance. I treat every pet as an individual and take time to understand their personality and needs. I keep them supervised, secure and away from potential hazards, and I respect their boundaries if they are nervous or need space. I also keep owners updated during visits or stays so they can feel confident that their pet is happy and well cared for.

Sitter Profile Image: Leonna B.
Identity Verified
Leonna B.
£17
total per visit
15 years of experience
Elphinstone, EH33

About: I'm am a retiring Vet Nurse with over 15years experience dealing with all animals large and small. I have two cats and two guinea pigs myself so small furries welcome. As I'm retiring I will have loads of free time to look after animals and tailor the schedule that works around there feeding and exercise routines I would arrive at the time scheduled after feeding and bathroom breaks I would then play with your animals or take them for walks depending on the animal and its requirements.

Sitter Profile Image: Iona R.
Identity Verified
Iona R.
£18
total per visit
5.0 out of 5 stars
1 review
9 years of experience
Pencaitland, EH34

About: I am a veterinary science student which means I have a large variety of animal experience and love working with animals of all shapes and sizes. I have worked at doggie day-care doing holiday cover, working with many dogs of different sizes and temperaments. I have done placements at kennels and catteries so I am experienced in handling cats as well as dogs who are dog reactive and have specific needs. I also have experience working in vet practices and am always calm and patient when dealing with pets. I love working with pets, especially dogs of all sizes, breeds and temperaments. I am kind, friendly and enthusiastic, I enjoy the outdoors and long walks, I am happy to give your pet lots of attention or let them have their own space if that is what they prefer. I have also worked with very young puppies as I have dog sat a mother with her young pups so I am not worried about getting my hands dirty! I hope I will be a good fit for your pet! I am a student so during the holidays I am available all day, every day of the week and am happy to stay in all day if your pet requires this. I get up early and will go out for shorter walks in the day or a longer walk depending on your pet. I always make sure I keep the home tidy and clean, cleaning up any mess or accidents immediately. I will make sure that your home is well looked after and secure as well as ensuring your pets needs are all met. I am happy to provide lots of photos of your pet throughout my time with them as well.

Sitter Profile Image: Lily G.
Identity Verified
Lily G.
£15
total per visit
5.0 out of 5 stars
8 reviews
2 repeat pet owners
9 years of experience
Musselburgh, EH8

Lily was great - communicated well and took good care of our dog. I would definitely recommend her to other owners.

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Asher Z.
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The median cost per Visit for pet sitting in East Lothian is £12

Pet owners share their Rover experiences - East Lothian

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5.0 out of 5 stars

Another great cat sitting experience from Pamela looking after Bella. Daily updates with photos on how Bella was feeling, eating and drinking. Would highly recommend Pamela to anyone looking for a cat sitter whilst you are away.

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David S.
Drop-In Visits
5.0 out of 5 stars

Linda was lovely with my guys, very kind and understanding and cared for them extremely well. A great communicator as well, would be thrilled to have her look after the cats again. Thank you!

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Naomi H.
Drop-In Visits
5.0 out of 5 stars

Amie took great care of Coco while we were away. She sent regular updates and lovely photos every day, which gave us total peace of mind. Highly recommend Amie to anyone looking for a reliable, caring, and professional pet sitter. Thank you, Amie :)

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Pamela W.
Drop-In Visits
5.0 out of 5 stars

We have been using Sarah for a while now and are always so pleased and happy with her visits to our cat. She is communicative and cares so well for our girl. Thank you Sarah!

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Nicola A.
Drop-In Visits
5.0 out of 5 stars

Queen Allie strikes again. Thanks for looking after Freddie whilst we've been at work the last couple of weeks. The pupdates have been their usual fabulous, detailed paragraphs, and Freddie always seems very happy when we get home. Really appreciate your help!

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Lucy D.
Drop-In Visits
5.0 out of 5 stars

There are many good things i can say about Eilidh. But really its the cats opinions that matter. Trudie likes Eilidh, she likes everyone. Bea, hides when the door goes, Bea does not talk to strangers and takes a while to warm up to my friends. Bea liked Eilidh instantly! Bea was comfortable from the second the met. She came to say hello, she allowed brushing and wanted cuddles. That is very rare and the biggest commendation I can give. Id a better break knowing my girls were happy, fed, brushed and content with eilidh.

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Aileen C.
Drop-In Visits
5.0 out of 5 stars

Excellent No issues whatsoever Our dog loves Jess and was so happy Loved the photos and videos which were sent Definitely recommend

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Gabriella S.
Drop-In Visits
5.0 out of 5 stars

Thank you Jodie for looking after Ginny while we were away! Jodie did a brilliant job, giving us regular updates throughout our time away, and going above and beyond to make sure Ginny wasn't left unattended during the latest heatwaves. Maybe next time Ginny will even come out and say hello! Highly recommend. Thanks again, Matt and Robyn

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Matthew K.
Drop-In Visits
5.0 out of 5 stars

Thanks Katie for doing such a brilliant job looking after Milo and Chocolate while we were away. The daily updates and photos were great.

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Gemma W.
Drop-In Visits
5.0 out of 5 stars

Susan has been as fantastic as always. We received regular updates and returned home to two very happy and relaxed cats. It is such a piece of mind knowing she is looking after them.

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Gessica D.
Drop-In Visits
5.0 out of 5 stars

Claire is a truly lovely dog sitter. My dogs took to her immediately; even my slightly wary one. She gave them both excellent care, providing not just walks but cuddles, company and enrichment at home too. Claire was excellent at communicating. No reservations whatsoever about using Clare again in the future. My dogs would be delighted to see her again.

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Jessica S.
Drop-In Visits
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Meet local sitters who will treat your pets like family

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Popular requests for pet sitting - East Lothian

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Sitters in East Lothian average 3
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FAQs for Drop-In Visits - East Lothian

Frequently asked questions about Rover

The average cost for Pet Sitting in East Lothian on Rover is £14.95 per Visit (as of September 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 1,718 sitters on Rover for Pet Sitting in East Lothian. About 85% of East Lothian sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of September 2026, there are 1,718 sitters on Rover offering Pet Sitting across East Lothian. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other East Lothian pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in East Lothian choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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