Pet Sitting Portsmouth

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Over 944
pet parents in Portsmouth have booked pet sitting

Portsmouth, Find top rated pet sitting

Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.

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Sitter Profile Image: Grace B.
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Grace B.
Star Sitter
from
$18
per visit
5.0 out of 5 stars
• 79 reviews
36 repeat clients
25 years of experience
Portsmouth, VA, 23707

“Grace took great care of my cat and I felt very comfortable leaving my cat in her care. She was also very easy to communicate with. Will definitely book with her again!”

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Victoria L.
Sitter Profile Image: Heather R.
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Heather R.
Star Sitter
from
$18
per visit
5.0 out of 5 stars
• 21 reviews
4 repeat clients
5 years of experience
South Norfolk, Chesapeake, VA, 23324

About: Hi! I'm a lifelong animal lover with years of hands-on experience working in animal shelters, dog daycare centers, and boarding facilities. Caring for animals has always been a huge part of my life, and I truly enjoy getting to know each pet's unique personality and needs. After recently losing my beloved dogs, I realized I wasn't quite ready for another long-term commitment, but I deeply missed having dogs around. Rover has given me the perfect opportunity to open my home and heart to dogs while helping other pet parents feel confident their pets are in good hands. I'm a stay-at-home mom, which means your dog will have plenty of attention, supervision, and companionship throughout the day. We have a large fenced-in yard for safe outdoor play and exercise. I also have two cats who grew up with dogs and are comfortable sharing their space, as well as two young children who have been around dogs their entire lives and know how to interact respectfully with them. For the comfort and safety of every pet in my care, I only accept dogs from one household at a time. This allows me to provide individualized attention and create a calm, stress-free environment during their stay. I understand how important it is to trust someone with your furry family member, and I will care for your dog as if they were my own. I look forward to meeting you and your pup! As a stay-at-home mom, I have a flexible schedule that allows me to provide attentive care throughout the day. My mornings typically begin with feeding pets, potty breaks, walks, or playtime before my family's daily activities start. Because I am home most of the day, pets receive frequent attention, supervision, and companionship rather than being left alone for long periods. Throughout the day, I can accommodate additional potty breaks, outdoor time in our fenced yard, feeding schedules, medication administration if needed, and plenty of affection and enrichment. In the evenings, pets are included in our family's relaxed routine, with more playtime, walks, and cuddles before bedtime. For boarding and daycare, dogs are rarely left unattended, and I only accept pets from one household at a time to ensure each pet receives personalized care and attention. I care for every pet as if they were my own, taking the time to learn their routine, preferences, and personality. I understand that being away from their family can be stressful, so I strive to provide a calm, safe, and loving environment where pets feel comfortable and secure. For dogs, I provide regular potty breaks, exercise, playtime, enrichment activities, and plenty of affection. Dogs have access to our large fenced yard for supervised outdoor time, and because I am home throughout the day, they receive consistent attention and companionship. I only care for dogs from one household at a time, which allows me to focus on their individual needs and maintain a low-stress environment. For cats, I ensure they have fresh food and water, a clean litter box, and attention at their comfort level. Whether your cat enjoys playtime, cuddles, or simply having a quiet and reliable caretaker, I respect their personality and routine. I am also comfortable following special instructions, administering medications when needed, and providing regular updates and photos so you can have peace of mind while you're away.

Sitter Profile Image: Teresa S.
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Teresa S.
from
$20
per visit
5.0 out of 5 stars
• 184 reviews
75 repeat clients
12 years of experience
Portsmouth, VA, 23704

“Teresa is seriously the best cat sitter I’ve ever had! My cat loves her and she always takes such good care of her while I’m gone. She always sends photos and videos, which since I travel away from home a lot helps me stay connected. I definitely recommend Teresa’s service, but I call first dibs! :)”

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Sebastian S.
Sitter Profile Image: Hannah C.
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Hannah C.
from
$15
per visit
5.0 out of 5 stars
• 4 reviews
15 years of experience
Norfolk, VA, 23507

About: I grew up with large dogs who were my extra siblings. I've been dog walking and pet/house sitting since I was a teenager, and I have lots of experience with all kinds of pets. I'm comfortable with dogs that jump up and pull on the leash. I've worked with a wide range of cat and dog personalities from shy and skittish to the most outgoing. My current roommates include a chatty cat, a German Shepherd, and a tortoise! I'm currently in my 4th year at EVMS, so my schedule is a little variable. Right now I can do afternoon walks most days with more variable morning availability. A clean and safe environment is key to happy, healthy pets. I'll always pick up after them and watch for potential hazards. I've worked with some professional counter surfers before, so I'm excellent about not leaving food where a fur baby can get into it.

Sitter Profile Image: Christopher A.
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Christopher A.
from
$22
per visit
5.0 out of 5 stars
• 24 reviews
2 repeat clients
9 years of experience
Norfolk, VA, 23510

About: For most of my life I have been around animals, whether its my own, a friends or a neighbors. I have taken care of many pets and understand everything they need. I have a Golden Doodle I love all dogs and love being around them which is why I will take good care of your furry family members. Walking, cuddling, playing, and even eating with them are some of my favorite things to do! As a local EVMS student I am looking to spread my love to your pets as I continue my studies here in the Norfolk Area! I am a college student but my schedule is flexible and will not hinder my ability to take care of your furry family member. Your pets will always be in great hands when I am taking care of them. I am a very active person, so walking is something I enjoy a lot and do very often with my golden doodle. Based on how your home is set up, with a fenced yard or not I will always be watching your pet to make sure they are safe! I will always be around taking care of them: feeding, watering, cuddling (which might be my favorite!), exercise, and of course play time. You never have to worry about your pets safety when I am with them!

Sitter Profile Image: Kelsey W.
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Kelsey W.
from
$16
per visit
5.0 out of 5 stars
• 58 reviews
14 repeat clients
10 years of experience
Portsmouth, VA, 23704

“This was our first time booking with anyone, and it was just a drop in visit for a few hours while we were on a day trip, but it was just perfect. Kelsey let me know when he had arrived and sent me lots of pics (which I loved) and kept me updated on how it was going. We had good communication back and forth and it was a great peace of mind for me to know the dogs were all good. They had a great break with Kelsey and lots of time to be outside if they wanted, or to cuddle with Kelsey as one of them did a great deal, and just overall a nice social break in their day.”

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leslie r.
Sitter Profile Image: Kayla C.
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Kayla C.
from
$14
per visit
6 years of experience
Norfolk, VA, 23508

About: I've been caring for my dog since he was a puppy, and my family has always relied on me to walk, feed, and help train him. Ever since I was young, I've had a love for animals, especially dogs, and I enjoy spending time with them. I'm patient, responsible, and comfortable working with dogs of different personalities and energy levels. Building trust with pets comes naturally to me, and I strive to make every dog feel safe, happy, and well cared for. As a college student taking primarily online classes, I have the flexibility to dedicate plenty of time to caring for your dog. Whether it's walks around the neighborhood, playtime, or lots of affection, I'm committed to keeping your furry friend active, happy, and loved. I always prioritize safety, follow pet parents' instructions carefully, and treat every pet as if they were my own, ensuring they feel comfortable, happy, and well cared for while you're away.

Sitter Profile Image: Elexis R.
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Elexis R.
from
$15
per visit
1 repeat client
7 years of experience
Portsmouth, VA, 23707

About: I’ve had animals all of my life, and I currently have a dog and a cat now. Also, I’ve taken care of dogs/cats since I was old enough to do so! Whether it was as a job or for a friend, I bathed, fed, and cared for them like they were my own! I currently only work a couple hours a day so I am usually available after 10 A.M. Other than those few hours, I am home every day! I live right in front of a big park as well as an actual dog park so your dog will have plenty of space to play! I myself have a dog and a cat who are very playful and get along with anyone and everyone. My dog would love to keep your dog company, as he thinks that play time is anytime! I can also crate your dog if needed!

Sitter Profile Image: Kage S.
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Kage S.
from
$25
per visit
5.0 out of 5 stars
• 11 reviews
2 repeat clients
15 years of experience
Norfolk, VA, 23517

“Kage was awesome! She took care of my 2 cats for 3 weeks and they loved her. She was incredible. Went above and beyond. Rebook no question about it”

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Daniel G.
Sitter Profile Image: Angelica Elena E.
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Angelica Elena E.
from
$20
per visit
10 years of experience
Norfolk, VA, 23510

About: Hello! I’ve owned 3 dogs, one small and two medium, my last border collie was the only one I trained since the other two behaved so well, I taught him a lot of “patience” tricks for him to be comfortable not being around me since he had separation anxiety, I also taught him different tricks and did different exercises from day to day since well he is a border collie haha. Other than that I’ll follow your list of demands and pet needs while you’re away, don’t worry your baby is in good hands!! I am currently in the military, so my schedule is not flexible. I’ll be completely off on the weekends but on weekdays I’ll be free after 4pm some days possible 3pm. I cannot do Thursdays unfortunately that’s my busiest day of the week. If you need overnight pet sitting I don’t mind at all just let me know! I cannot take any pets “home” because i currently live in the barracks and I won’t be able to give the needed support for your furry friend.

Sitter Profile Image: Sumayah H.
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Sumayah H.
from
$15
per visit
3 years of experience
Portsmouth, VA, 23703

About: I am currently in Vet Medicine, with experience from volunteering in animals shelters & participating in a clinic internship. I myself have 5 dogs ranging from 8months to 12 years old and interact with animals daily. Pet care is already a big part of my daily routine. Im currently in a veterinary program and completing an internship at Mount Pleasant Clinic, while also caring for my five dogs at home. Pet care fits naturally into my schedule. Im available for dog walking and check-ins in the late afternoon and anytime on weekends. These interactions and acts of care is a great way for me to continue to gain hands on experience while providing pets with the attention, care, and love they deserve! I focus on keeping pets comfortable, safe and on their normal routine as instructed. I will provide plenty of attention and care. I have no issue with following specific care instructions and paying attention to any changes of behavior or overall condition. On walks I prioritize safety & stay aware all while making sure your pet enjoys themselves!

Sitter Profile Image: Theodora G.
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Theodora G.
Star Sitter
from
$20
per visit
5.0 out of 5 stars
• 63 reviews
23 repeat clients
15 years of experience
Norfolk, VA, 23513

“Aimee helped me out on very short notice by watching my three cats and it was such a relief to have her there for them. You can tell she truly cares! She kept me updated with lots of photos and was very attentive. She also let me know if anything about the cats seemed off, which I appreciated. My cats were totally at ease with her and I can’t overstate how comforting her visits were to me. Thank you!”

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Hannah B.
Sitter Profile Image: Suzanne S.
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Suzanne S.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
• 15 reviews
10 repeat clients
40 years of experience
Norfolk, VA, 23509

“Suzanne was great! She worked with us even though it was somewhat short notice, and did a great job dropping in on our pets while we were out of town.”

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Amaya D.
Sitter Profile Image: Emma L.
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Emma L.
from
$19
per visit
5.0 out of 5 stars
• 19 reviews
9 repeat clients
10 years of experience
Portsmouth, VA, 23707

“Emma is amazing, she made being away from my girl stress free!! As much as I hate leaving my pup alone I’m looking forward to having Emma take care of her again!”

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Brian R.
Sitter Profile Image: Sara M.
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Sara M.
from
$13
per visit
5.0 out of 5 stars
• 11 reviews
2 repeat clients
5 years of experience
Portsmouth, VA, 23704

About: I grew up around animals, both cats and dogs, and have always loved meeting other people’s dogs and cats!! I have walked dogs, most recently in DC over this past summer. I have also stayed with people’s cats. I understand how meaningful pets are to their families, and I want to be known as a safe, reliable person you can count on when you are going out of town and sadly can’t bring your pet! I will look after your pets like they are my own, even for a short period of time. I currently work full-time at a nonprofit in Virginia Beach. My apartment doesn’t allow for pets, so I thought Rover would be a great way to be around animals in the time that I cannot have my own. I am very active, so I love going on walks with dogs, and I am happy to spend my weekends hanging out with your pets. While I am often not available from 9-5 on the weekdays, I am available for weekends and after 5 on the weekdays, in case you work different hours than I do and need someone to check in on your pup or cat! I completely understand the love and value we have for our homes and our pets. While I cannot have pets in my apartment, I can guarantee to respect your home and treat it with the utmost care, while making sure your pet is safe and having a good time!

Sitter Profile Image: Jazmin C.
Verified Background Check
Jazmin C.
Star Sitter
from
$15
per visit
5.0 out of 5 stars
• 99 reviews
43 repeat clients
10 years of experience
Western Branch North, Chesapeake, VA, 23321

“Jazmin took great care of my cat, Aia! She came over early in the morning on a weekend was I was away. She gave her food and water, cleaned her litter, and played with her during her drop-ins. I love the photos she took. Thanks Jazmin for your help! Everything was in order when I came home ?”

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Madison M.
Sitter Profile Image: Kayla J.
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Kayla J.
from
$17
per visit
4.8 out of 5 stars
• 15 reviews
8 repeat clients
15 years of experience
Norfolk, VA, 23507

“Kayla was great with my elderly Chihuahua! I received numerous updates about their walks and his eating. He received all of his medication and supplements and was very chipper upon returning.”

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Jessica V.
Sitter Profile Image: Ashlynn S.
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Ashlynn S.
from
$18
per visit
5.0 out of 5 stars
• 150 reviews
71 repeat clients
6 years of experience
Portsmouth, VA, 23707

“Ashlynn was awesome! She took such good care of our cat and young kittens and posted such great photos! I couldn’t imagine somebody taking better care of my pets !”

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Justin C.
Sitter Profile Image: Monique C.
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Monique C.
from
$20
per visit
4.8 out of 5 stars
• 19 reviews
7 repeat clients
15 years of experience
Portsmouth, VA, 23704

“Our first time using this service and Monique exceeded our expectations. Our dogs love fell in love with her very quickly. Will definitely use the services again”

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Emanuel H.
Sitter Profile Image: Elexus E.
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Elexus E.
from
$20
per visit
5.0 out of 5 stars
• 18 reviews
4 repeat clients
6 years of experience
Norfolk, VA, 23517

About: Hi! I’ve been caring for animals for over six years, with a lifelong love for pets that started growing up in a home full of rescues and adoptions. That experience helped me become patient, attentive, and comfortable with all kinds of personalities and needs. I work from home full-time, which means your pet will get plenty of attention, supervision, and companionship throughout the day. Whether your pet is energetic, shy, or needs a little extra care, I do my best to make them feel safe, comfortable, and at home. I don’t currently have pets of my own, so I truly enjoy giving my full attention to the pets I care for, it’s something I genuinely look forward to! Occasionally, I may step out for a few hours due to military training, but this is rare and I always plan ahead to ensure your pet’s needs are fully met. Thank you for considering me! I’d love to be a trusted sitter for your furry companion ❤️ I work from home full time so I fit pet care into my schedule before work, during breaks and after work. Feeding is based off of the pet’s eating schedule. Your pet’s safety, comfort, and happiness are my top priorities. I provide one-on-one care only, which means your pet will never be booked alongside other animals. Pets are welcome to roam freely and get comfortable in my home, helping them adjust naturally to their surroundings. They’re welcome to relax on the couch and sleep in the same room as me (though I do keep the bed pet-free). I make it a point to keep pets engaged and happy with regular playtime, affection, and a consistent routine. During downtime, I even leave on pet-friendly TV (like animal channels) to create a soothing and familiar atmosphere.

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The median cost per visit for pet sitting in Portsmouth is $20

Pet parents share their Rover experiences - Portsmouth

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5.0 out of 5 stars

As always, Jaclyn was amazing and my cat loved her. She’s easy to communicate with and sends such detailed updates on the visits!! Will 100% be requesting her again.

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Emily M.
Drop-In Visits
5.0 out of 5 stars

Kelsey was great! Followed all the directions we told him and my dogs loved him! Would definitely recommend!

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Rachael S.
Drop-In Visits
5.0 out of 5 stars

Jessica is very responsive, attentive, and caring! I feel very comfortable with her caring for my Buddy!

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Martha B.
Drop-In Visits
5.0 out of 5 stars

Grace took great care of our cat. She was patient with our shy baby, who did eventually warm up and come out for treats and attention. Thank you Grace!

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Jaclyn M.
Drop-In Visits
5.0 out of 5 stars

Bhavana was lovely. A great communicator and very sweet with our cat. We appreciated her playing with our kitty while we were away!

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Jessica & William T.
Drop-In Visits
5.0 out of 5 stars

Larry is a great communicator and does a great job keeping an eye on my cat while I’m out of town. He’s very understanding that she is not super social but he makes sure she has everything she needs to be safe and happy while I’m away and does a great job staying in touch so I never wonder how she is doing.

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Chris O.
Drop-In Visits
5.0 out of 5 stars

Chelsea always takes good care of Ms. Libby. I feel at ease knowing she is in her care. I would highly recommend her.

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Laurie H.
Drop-In Visits
5.0 out of 5 stars

Ashley was wonderful! She took such good care of our cat while we were gone :) she was super responsive, and took the time to play with and snuggle with our kitty cat

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Dani M.
Drop-In Visits
5.0 out of 5 stars

Judy watched our cats while we were out of state for 1 week. We looked forward to her daily updates and photos. It gave us peace of mind knowing our cats were under her watchful eye. We would definitely recommend booking her services!

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Viet C.
Drop-In Visits
5.0 out of 5 stars

She was amazing! She looked out for my kitty who takes 2 meds a day. I will definitely hire her again when needed.

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Kristy M.
Drop-In Visits
5.0 out of 5 stars

He was great! He took great care of our fur babies and left our home neat as a pin. He even watered our plants. We will definitely use him again.

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the D.
Drop-In Visits
5.0 out of 5 stars

Isabelle was reliable and followed our care instructions and I felt confident in the care of our cat while away. I appreciate that she came over for a meet and greet prior as well.

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Jaclyn M.
Drop-In Visits
5.0 out of 5 stars

We had an excellent experience with Christa. I’m very grateful for the care she provided for my dog, Bella.

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Victoria L.
Drop-In Visits
5.0 out of 5 stars

Jordan was fantastic!! She sent many photos each visit and was flexible and happy to work with me on my crazy last minute schedule changes and trip with limited cell service. She took great care of my cat and the outdoor stray cat and my cat loved her, which isn't always the case with new people!!

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Sarah F.
Drop-In Visits
5.0 out of 5 stars

Julie was so helpful making sure our kitty was happy and healthy while we were away! We really appreciated her caring for and playing with our cat. Thanks, Julie :)

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Jessica & William T.
Drop-In Visits
5.0 out of 5 stars

She is the sweetest most amazing pet sitter ever! I trust her with my fur babies and house!! 10/10 recommend! ❤️

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Haley C.
Drop-In Visits
5.0 out of 5 stars

Felisha was over the top when it came to taking care Joey. He took to her very quickly and looked like he had a great time while we were away. Even when he got a 24 hr bug she was able to get him feeling better in no time. We will definitely call on her again when we go away

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Frankie W.
Drop-In Visits
5.0 out of 5 stars

Quinn was amazing as our pet sitter for our cat Leo. He went above and beyond while I was away for several days, and I'm truly astonished at how easy Quinn made my vacation. Leo has a lot of requirements as far as taking care of him, and Quinn rose to the occasion in a huge way, and I really got the safe feeling Leo would be taken care of very well while I was away. Would definitely recommend Quinn as a pet sitter!!! Your pets are in good hands if you do

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James D.
Drop-In Visits
5.0 out of 5 stars

Lily was FANTASTIC Every visit was on time and our boy got several walks and playtime. Definitely recommend!

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Gregory B.
Drop-In Visits
5.0 out of 5 stars

Zara, was wonderful! Perfect pet sitter, gave all her attention to my dog, beyond feeding him and making sure he had water, she played with him, inside and outside! All the little extras make a big difference. Thank you Zara!!

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Shelley M.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book pet sitting

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting.
  2. 2. Meet In Person

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Popular requests for pet sitting - Portsmouth

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Sitters in Portsmouth average 6
repeat pet sitting clients

FAQs for Pet Sitting - Portsmouth

Frequently asked questions about Rover

The average cost of Pet Sitting in Portsmouth is $19 per visit as of October 2026. Most bookings cost between $13 and $28 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of October 2026, there are 2,373 sitters on Rover offering Pet Sitting across Portsmouth. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the , which provides up to $25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in Portsmouth. On Rover:

  • 90% of sitters can help with special care needs
  • 94% can help with giving oral medications or injections
  • 95% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first .

sitters on Rover set their own , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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