Pet Sitting Norfolk

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Over 2,965
pet parents in Norfolk have booked pet sitting

Norfolk, Find top rated pet sitting

Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.

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Sitter Profile Image: Myrna D.
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Myrna D.
from
$22
per visit
5.0 out of 5 stars
• 27 reviews
9 repeat clients
4 years of experience
Norfolk, VA, 23510

“Myrna has been so reliable and communicative watching my buddies! She is very detailed in her reports back and is very conscientious when watching your pets. I will be recommending Myrna to friends and will certainly ask for her help in the future!”

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L.A. D.
Sitter Profile Image: Jessica & William T.
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Jessica & William T.
Star Sitter
from
$22
per visit
5.0 out of 5 stars
• 37 reviews
10 repeat clients
12 years of experience
Norfolk, VA, 23517

“Jess was very helpful working with our schedule to take care of our puppy for 3 days. We enjoyed her updates and pictures and would definitely book again!”

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T C.
Sitter Profile Image: Isabella W.
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Isabella W.
from
$13
per visit
5.0 out of 5 stars
• 2 reviews
5 years of experience
Norfolk, VA, 23510

“Isabella was amazing and my dog loved her!! I will definitely be rebooking! :)”

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Jasmine C.
Sitter Profile Image: Jordan H.
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Jordan H.
Star Sitter
from
$14
per visit
5.0 out of 5 stars
• 222 reviews
63 repeat clients
31 years of experience
Portsmouth, VA, 23704

“Jordan is amazing. She helped care for and tried to encourage my sweet Rogue until she passed away. She was very supportive and understanding over the last month dealing with a sick dog. She is a god send.”

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April C.
Sitter Profile Image: chelsea s.
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chelsea s.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
• 26 reviews
6 repeat clients
15 years of experience
Norfolk, VA, 23504

“Chelsea did a quick drop in visit for me, last minute. My girl loves her walks and working late I feel comfortable she was in good hands! ☺️ Thanks Chelsea!”

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Laurie H.
Sitter Profile Image: Felicia H.
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Felicia H.
from
$13
per visit
5.0 out of 5 stars
• 33 reviews
18 repeat clients
5 years of experience
South Norfolk, Chesapeake, VA, 23324

“Felecia was so awesome! Resun and Roxy absolutely love her I can tell and are very comfortable with her. They even let her bathe them lol. We appreciate her patience during the 2 meet and greets as well for she did not have to do that. She took great care of our home EVEN washed their dog bowls out🫂☺️ We are grateful to know her and be able to travel freely now without worry. Thank you Felecia! See you again soon”

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LaStashia L.
Sitter Profile Image: Sydney Y.
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Sydney Y.
from
$20
per visit
5.0 out of 5 stars
• 1 review
2 repeat clients
25 years of experience
Norfolk, VA, 23510

About: I am in the military and am unable to have a pet of my own that lives with me full time, unfortunately. But I would love to be able to care for yours while you are away! I am currently on medical leave from the military (nothing physically prohibiting), so my schedule is almost completely open to accommodate your fur babies. I have had animals my whole life, and have a deep affection for all types. I also volunteer at an animal shelter weekly and love getting to know every animal’s unique personality. I currently have a very flexible schedule, which allows me to dedicate plenty of time and attention to the pets in my care. I’m available for walks, drop-in visits, house sitting, and spending quality time with pets throughout the day. I’m happy to work with each pet’s individual routine and make sure they receive the care, attention, and companionship they’re used to. My priority is always making sure pets feel safe, comfortable, and cared for. I follow each pet’s routine and the owner’s instructions closely, while giving them plenty of attention, affection, and supervision. I keep a clean, calm environment and am attentive to their behavior and individual needs. I also believe communication is important, so I’m happy to provide updates and photos so you can feel confident that your pet is happy and well cared for while you’re away.

Sitter Profile Image: Abbie K.
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Abbie K.
from
$16
per visit
5.0 out of 5 stars
• 12 reviews
3 repeat clients
10 years of experience
Norfolk, VA, 23513

About: I have many years of experience caring for family pets as well as raising beagle puppies from birth to adoption. I have experience working with dogs, cats and small birds. I am very attuned to animal body language and can read behavioral cues very well. I help care for my family dog by letting her outside for potty breaks throughout the day as well as feeding 2 times a day. I also spend quality time with her in the form of playing and walks My first priority in my day is to make sure the pets' needs are met so that they may be comfortable while I continue my daily tasks throughout the day. Feeding times are at regular intervals.

Sitter Profile Image: Geneive M.
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Geneive M.
Star Sitter
from
$20
per visit
5.0 out of 5 stars
• 272 reviews
93 repeat clients
12 years of experience
Norfolk, VA, 23509

“Geneive was great with our kitty! He was not feeling like himself and had to get medications given to him and Geneive did a great job giving him his medications. She sent us many pictures and videos of him throughout the time. Its not easy leaving your sick pet with someone put she made us feel comfortable that our kitty was well taken care of. She was on time and professional. Will definitely use her again and recommend her to anyone!”

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Cathy C.
Sitter Profile Image: Erin J.
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Erin J.
Star Sitter
from
$17
per visit
5.0 out of 5 stars
• 25 reviews
4 repeat clients
30 years of experience
Portsmouth, VA, 23707

“Erin is a wonderful pet sitter. She made sure my cat was very well cared for and loved everyday. My shy kitty really liked Erin as she would greet her at the door with lots of purrs and cuddles. I highly recommend Erin and will use her again.”

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Phyllis W.
Sitter Profile Image: Ann M.
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Ann M.
from
$18
per visit
30 years of experience
Norfolk, VA, 23510

About: Cat mom of 2, Jimmi is 25 and rescued from Fukushima Japan during my time volunteering with Japan Cat Network (he’s a bit of a celebrity and was featured on animal planet!), and Pixie is 3 years old. Every cat has their own unique “big personality” that compliments the home and add a little spunk to our lives! My dog Kylo is a rescue from Prince William county VA animal shelter and has been with me since 2018, he’s approximately 10 years old. I recently moved from northern VA and looking to get to know the community better. What better way than through meeting likeminded pet owners! I am currently looking for professional work and availability will be evenings and weekends, but for now I have quite a bit of flexibility to accommodate. I’m in a smoke free apartment with an extra bedroom, a nice dog park, and dog wash station available. I’m happy to also come to your home and follow your routines.

Sitter Profile Image: Zara M.
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Zara M.
from
$16
per visit
5.0 out of 5 stars
• 81 reviews
24 repeat clients
10 years of experience
Portsmouth, VA, 23707

“Zara definitely has a way with animals. My dog doesn’t like everyone and he warmed right up to her. I would highly recommend her and I hope she’ll be able to watch Petey many more times in the future.”

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Shannon D.
Sitter Profile Image: Kelsey W.
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Kelsey W.
from
$16
per visit
5.0 out of 5 stars
• 58 reviews
14 repeat clients
10 years of experience
Portsmouth, VA, 23704

“This was our first time booking with anyone, and it was just a drop in visit for a few hours while we were on a day trip, but it was just perfect. Kelsey let me know when he had arrived and sent me lots of pics (which I loved) and kept me updated on how it was going. We had good communication back and forth and it was a great peace of mind for me to know the dogs were all good. They had a great break with Kelsey and lots of time to be outside if they wanted, or to cuddle with Kelsey as one of them did a great deal, and just overall a nice social break in their day.”

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leslie r.
Sitter Profile Image: Leila M.
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Leila M.
from
$15
per visit
5.0 out of 5 stars
• 12 reviews
2 repeat clients
20 years of experience
Norfolk, VA, 23508

About: Hi there! I'm Leila, and I've been passionate about caring for dogs since childhood. Growing up in a home filled with at least two dogs at any given time (sometimes as many as four!), I've developed a deep understanding of various breeds, sizes, and temperaments. Whether it's a playful puppy or a gentle senior, I've got the experience to cater to their unique needs. What truly sets me apart as a pet sitter is my ability to offer continuous companionship, thanks to my remote work setup. Your furry companion will never experience loneliness or neglect while you're away. I'm fully committed to ensuring your pet feels loved, secure, and content in your absence. My services go beyond basic care. I also provide specialized assistance such as puppy training and senior dog care. I recognize the significance of positive reinforcement and patience with young dogs, and I'm well-versed in the extra care and gentleness required for our senior canine friends. My goal is to provide you with complete peace of mind, knowing that your beloved family member is in the best hands possible. I look forward to meeting you and your furry friend soon! As a remote worker, I can seamlessly integrate pet care into my daily and weekly routine. This means I can prioritize your pet's needs as required, ensuring they receive the attention and care they deserve. Whether it's daily walks, feeding times, or simply providing companionship, I adapt my schedule to accommodate your pet's unique requirements. I'm committed to providing personalized care tailored to your pet's needs, ensuring they feel comfortable and content in their environment. I prioritize maintaining their familiar routine and following any specific instructions you've provided. By keeping your pet in their own space, I aim to minimize stress and ensure they receive the highest level of care. Please note that, at this time, I exclusively offer pet-sitting services in your home, ensuring your pet's comfort and security while you're away.

Sitter Profile Image: Molly N.
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Molly N.
from
$13
per visit
10 years of experience
Norfolk, VA, 23517

About: I’m a Physician Assistant student at EVMS who grew up with a dog (my best friend) all my life. While I am currently unable to own a dog of my own with the time demands of my program, I would LOVE the opportunity to take care of your special dogs any chance I get! I am a very active person, so I can take your dog on walks/runs and get them plenty of exercise. I am also perfectly happy staying in and relaxing if that is what your dog prefers :) I love dogs of all shapes and sizes and am willing to adapt and learn how I can best take care of your pet, as I understand every dog has his or her own different needs! As a PA student, I typically have class anywhere between 8 am and 3 pm during the week. I am available earlier in the morning or any time after 3 pm to take care of your pets, and am very flexible for time on the weekends! I currently live in a safe, dog-friendly apartment in Ghent with a high-security system and locked-in garage. There are multiple safe neighborhoods around me where I would love to walk your dog as well!

Sitter Profile Image: Kimberly R.
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Kimberly R.
from
$13
per visit
4 years of experience
Norfolk, VA, 23509

About: I’ve had dogs for as long as I can remember and have been pet sitting for friends on and off for the past 6 years. I’m not a professional dog sitter, but I have plenty of hands-on experience caring for dogs with different personalities and needs. I have a 12-year-old pup of my own, so I especially understand patience, routine, and those little quirks that make every dog unique! 🐶❤️ I work during the day, but I have availability in the afternoons, evenings, and weekends. I’m happy to work around your pet’s routine and make sure they receive plenty of attention, exercise, playtime, and care while you’re away. I know how difficult it can be to leave your pet with someone else, so I want you to feel completely comfortable and confident in their care. I’m an experienced dog owner and also volunteer with dogs, giving me additional experience caring for different personalities and needs. I’ll follow your pet’s routine and instructions closely, provide a safe and clean environment, and give them lots of attention, patience, and love.

Sitter Profile Image: Zairena W.
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Zairena W.
from
$16
per visit
5.0 out of 5 stars
• 2 reviews
1 repeat client
6 years of experience
Norfolk, VA, 23508

About: I have 6 years of hands-on pet experience, including caring for my own dogs daily. I’m comfortable with feeding routines, walks, playtime, basic grooming, and making sure pets feel safe and loved while their owners are away. I treat every pet like my own, not just a job. I’m very attentive and patient, and I focus on making pets feel comfortable and stress-free in my care. I also bring a reliable student hustle mindset, so I’m responsible, flexible and committed to showing up on time and following instructions exactly. Your pet’s safety, happiness, and routine always come first with me pet care fits well into my daily and weekly routine since I already have structure my schedule around classes and responsibilities. I have flexibility during mornings, afternoons, and evenings. This allows me to be available for walks, drop in, and sitting throughout the week. I’m good at planning ahead of managing my time, so I can consistently make room for pedicure without conflicts. I also keep my schedule organized so I can give each pet my full attention and stick to the routine. I even have more availability for longer days or more frequent visits. when I’m caring for pets in my home, I make sure they’re in a safe, calm, and comfortable environment. I keep a clean space, follow the normal routines as closely as possible, and give them plenty of attention, playtime, and supervision throughout the day. when I’m in a client’s home, I respect their space and stick closely to the pets usual routine so they stay so they feel as comfortable as possible. I make sure feeding, walks, and any instructions are followed exactly and I always keep the home clean and secure before I leave. My goal in both situation is to make sure the pet feel safe loved and stress-free while their owner is away.

Sitter Profile Image: Jessica L.
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Jessica L.
from
$15
per visit
5.0 out of 5 stars
• 4 reviews
9 years of experience
Norfolk, VA, 23510

About: As a dedicated and experienced pet owner, I’ve had dogs from mixed breeds, silky terrier, to many others. With years of hands-on experience, I ensure that every pup in my care feels safe, loved, and entertained. I am well-versed in handling different needs. I’m fortunate to live near several scenic walking trails where your dog can enjoy the fresh air and get plenty of exercises. These trails offer a safe and stimulating environment, perfect for adventurous pups who love exploring nature. Please let me know if this is something you would like me to do with your pup. Your dog’s well-being is my top priority. I’m committed to providing personalized care that matches your pet’s routine and preferences. Whether it’s a leisurely stroll on a nearby trail or an energetic play session at the dog park, your dog will always have a great time with me! Although I work full-time, my schedule is pretty flexible with being able to take a lunch. This allows me to easily ensure your pet receives the attention and care they need throughout the day. I’m available for early morning and evening walks, as well as midday check-ins, so your pet will never have to wait long for a potty break, a walk, or some playtime. Your pet’s safety is my top priority. With years of experience in pet care, I understand the importance of trust when it comes to caring for your furry family members. I’m committed to providing a safe, loving, and fun environment for your pet, whether we’re exploring the nearby trails or relaxing at home. I used to have a dog but have decided right now I’m not ready to get my own pet again but would love the opportunity to help others out when they are out of town or unable to walk their pup.

Sitter Profile Image: Rodney B.
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Rodney B.
from
$25
per visit
5.0 out of 5 stars
• 41 reviews
24 repeat clients
30 years of experience
Chesapeake, VA, 23325

“As always, our boys love their Uncle Rodney! He is so great with them, and he even put food out for the stray kitties that visit us. So generous and caring!”

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Haley J.
Sitter Profile Image: Sara M.
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Sara M.
from
$13
per visit
5.0 out of 5 stars
• 11 reviews
2 repeat clients
5 years of experience
Portsmouth, VA, 23704

About: I grew up around animals, both cats and dogs, and have always loved meeting other people’s dogs and cats!! I have walked dogs, most recently in DC over this past summer. I have also stayed with people’s cats. I understand how meaningful pets are to their families, and I want to be known as a safe, reliable person you can count on when you are going out of town and sadly can’t bring your pet! I will look after your pets like they are my own, even for a short period of time. I currently work full-time at a nonprofit in Virginia Beach. My apartment doesn’t allow for pets, so I thought Rover would be a great way to be around animals in the time that I cannot have my own. I am very active, so I love going on walks with dogs, and I am happy to spend my weekends hanging out with your pets. While I am often not available from 9-5 on the weekdays, I am available for weekends and after 5 on the weekdays, in case you work different hours than I do and need someone to check in on your pup or cat! I completely understand the love and value we have for our homes and our pets. While I cannot have pets in my apartment, I can guarantee to respect your home and treat it with the utmost care, while making sure your pet is safe and having a good time!

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The median cost per visit for pet sitting in Norfolk is $20

Pet parents share their Rover experiences - Norfolk

1 / 1
5.0 out of 5 stars

Jessica is very responsive, attentive, and caring! I feel very comfortable with her caring for my Buddy!

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Martha B.
Drop-In Visits
5.0 out of 5 stars

Bhavana was lovely. A great communicator and very sweet with our cat. We appreciated her playing with our kitty while we were away!

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Jessica & William T.
Drop-In Visits
5.0 out of 5 stars

Larry is a great communicator and does a great job keeping an eye on my cat while I’m out of town. He’s very understanding that she is not super social but he makes sure she has everything she needs to be safe and happy while I’m away and does a great job staying in touch so I never wonder how she is doing.

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Chris O.
Drop-In Visits
5.0 out of 5 stars

Chelsea always takes good care of Ms. Libby. I feel at ease knowing she is in her care. I would highly recommend her.

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Laurie H.
Drop-In Visits
5.0 out of 5 stars

Ashley was wonderful! She took such good care of our cat while we were gone :) she was super responsive, and took the time to play with and snuggle with our kitty cat

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Dani M.
Drop-In Visits
5.0 out of 5 stars

Judy watched our cats while we were out of state for 1 week. We looked forward to her daily updates and photos. It gave us peace of mind knowing our cats were under her watchful eye. We would definitely recommend booking her services!

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Viet C.
Drop-In Visits
5.0 out of 5 stars

She was amazing! She looked out for my kitty who takes 2 meds a day. I will definitely hire her again when needed.

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Kristy M.
Drop-In Visits
5.0 out of 5 stars

Kelsey was amazing with our dogs (again) - great care, communication, on time, and awesome in general! Thank you again Kelsey - Remington & Kali and I greatly appreciate you!! ❤️

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Jordan P.
Drop-In Visits
5.0 out of 5 stars

Adriana was awesome with buttercup. Kept me informed with the daily visits. Buttercup was very well taken care of.

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Jack B.
Drop-In Visits
5.0 out of 5 stars

He was great! He took great care of our fur babies and left our home neat as a pin. He even watered our plants. We will definitely use him again.

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the D.
Drop-In Visits
5.0 out of 5 stars

Isabelle was reliable and followed our care instructions and I felt confident in the care of our cat while away. I appreciate that she came over for a meet and greet prior as well.

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Jaclyn M.
Drop-In Visits
5.0 out of 5 stars

Suzanne is such a good dog sitter! She will accomplish her task for whatever you need, very helpful and care!! Highly recommend for those people who need to go to work while need someone to take care of your dog

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yuma s.
Drop-In Visits
5.0 out of 5 stars

Benjamin is awesome and reliable. Always goes above and beyond to make sure our dogs are well taken care of.

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Brittany L.
Drop-In Visits
5.0 out of 5 stars

We had an excellent experience with Christa. I’m very grateful for the care she provided for my dog, Bella.

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Victoria L.
Drop-In Visits
5.0 out of 5 stars

Jordan was fantastic!! She sent many photos each visit and was flexible and happy to work with me on my crazy last minute schedule changes and trip with limited cell service. She took great care of my cat and the outdoor stray cat and my cat loved her, which isn't always the case with new people!!

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Sarah F.
Drop-In Visits
5.0 out of 5 stars

Julie was so helpful making sure our kitty was happy and healthy while we were away! We really appreciated her caring for and playing with our cat. Thanks, Julie :)

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Jessica & William T.
Drop-In Visits
5.0 out of 5 stars

She is the sweetest most amazing pet sitter ever! I trust her with my fur babies and house!! 10/10 recommend! ❤️

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Haley C.
Drop-In Visits
5.0 out of 5 stars

Felisha was over the top when it came to taking care Joey. He took to her very quickly and looked like he had a great time while we were away. Even when he got a 24 hr bug she was able to get him feeling better in no time. We will definitely call on her again when we go away

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Frankie W.
Drop-In Visits
5.0 out of 5 stars

Quinn was amazing as our pet sitter for our cat Leo. He went above and beyond while I was away for several days, and I'm truly astonished at how easy Quinn made my vacation. Leo has a lot of requirements as far as taking care of him, and Quinn rose to the occasion in a huge way, and I really got the safe feeling Leo would be taken care of very well while I was away. Would definitely recommend Quinn as a pet sitter!!! Your pets are in good hands if you do

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James D.
Drop-In Visits
5.0 out of 5 stars

Lily was FANTASTIC Every visit was on time and our boy got several walks and playtime. Definitely recommend!

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Gregory B.
Drop-In Visits
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  • Screened pet sitters have passed a third-party background check and show verified reviews from other pet parents, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay through Rover’s secured platform—no cash or checks required.

  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book pet sitting

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting.
  2. 2. Meet In Person

    Schedule a free in-person Meet & Greet to find the perfect fit.
  3. 3. Book & Pay

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Popular requests for pet sitting - Norfolk

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Sitters in Norfolk average 6
repeat pet sitting clients

FAQs for Pet Sitting - Norfolk

Frequently asked questions about Rover

The average cost of Pet Sitting in Norfolk on Rover is $19 per visit as of October 2026. Most bookings cost between $11 and $28 per visit. sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of October 2026, there are 2,372 sitters on Rover offering Pet Sitting across Norfolk. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to 25,000 in eligible veterinary care. For more details, visit .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the , which provides up to 25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in Norfolk. On Rover:

  • 90% of sitters can help with special care needs
  • 94% can help with giving oral medications or injections
  • 95% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first .

sitters on Rover set their own , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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