Pet Sitting Eugene

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Over 939
pet parents in Eugene have booked pet sitting

Eugene, Find top rated pet sitting

Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.

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Sitter Profile Image: Samantha C.
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Samantha C.
Star Sitter
from
$20
per visit
5.0 out of 5 stars
• 18 reviews
4 repeat clients
10 years of experience
Eugene, OR, 97401

“Amazing! While usually shy and nervous, my little feline buddy immediately warmed up to Samantha. She provided excellent updates and pictures (very high-quality) consistently while we were gone. Would definitely book again!”

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Connor S.
Sitter Profile Image: Kelsie V.
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Kelsie V.
Star Sitter
from
$20
per visit
5.0 out of 5 stars
• 48 reviews
14 repeat clients
12 years of experience
Springfield, OR, 97477

“I was very nervous about having to leave my senior chaweeni for a few nights. Kelsie was so wonderful and eased my anxiety. She took very good care of Koda, sent me pictures and updates on how he was doing. I will definitely call on her again in the future!”

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Dena S.
Sitter Profile Image: Melanie S.
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Melanie S.
from
$15
per visit
5.0 out of 5 stars
• 5 reviews
1 repeat client
15 years of experience
Downtown, Eugene, OR, 97401

“Melanie was a life saver. I was on a trip for Christmas. The family friend of my husband was supposed to watch Isabel. We had not heard from her for 18 hrs. So I had a friend check on Isabel. But, she could only do it for 2 days and we were going to be gone for another day. On Dec 24th at the last minute, Melanie took my emergency visit for the 25th and at am amazing rate. Thank you so much for helping Isabel and our sanity. I will definitely be asking in the future and recommending you to everyone”

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Dawn K.
Sitter Profile Image: Teresa M.
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Teresa M.
Star Sitter
from
$20
per visit
5.0 out of 5 stars
• 103 reviews
25 repeat clients
15 years of experience
Cal Young, Eugene, OR, 97408

“Teresa did an excellent job taking care of our cats. She is great with communication and sent us plenty of great (and artistic!) photos! She followed all our instructions and is very kind and caring. She even made our cat's birthday extra special. We returned home to very happy cats. We highly recommend! Thanks again, Teresa!”

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Amanda W.
Sitter Profile Image: Kyrstin W.
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Kyrstin W.
from
$19
per visit
5.0 out of 5 stars
• 5 reviews
2 repeat clients
10 years of experience
Eugene, OR, 97402

About: I have always had an affinity for animals, and have always had them in my life. My first dog was a keeshound mix named Katrinka, since then I have had a wide variety of animal friends, from ferrets to horses. As an adult I worked as a vet tech and organic dog treat baker These days I am a working artist and have fewer animals, in the interest of being able to travel and create. Pet sitting allows me to enjoy the company of a wide variety of animals, without the long term commitment. In addition to pet sitting in your home, I am available for daily drop-in visits to get your pup out for a run, change litter boxes + water, or just give them some company while you are at work. I am currently available for pet sitting in your home, as well as dog walking, chicken tending, and related animal services. As your surrogate I'll maintain your pets's routine, in the comfort of their home, with compassion & respect. I am a working artist, which affords me much flexibility in my schedule. Whether your pet needs a quick mid-day check-in, or a comforting presence 24/7, I enjoy helping support people give their animals their best lives. Thank you for taking the time and attention to read about my services before you propose a booking with me. I bring over a decade of diverse experience working with and caring for animals; I offer a patient, compassionate, attentive care to your animals and your home. When housesitting, I seek to create a seamless experience in caring for your pet by maintaining their routine, and having fun with them while doing it. I seek to go “above and beyond” in my services: watering houseplants, and gently caring for your home as if it’s my own sacred space. Your home will be clean & welcoming for your return, and your pets will be content and well cared for. I greatly appreciate details, as they are am essential piece of giving them the specific and individualized care for that they & you deserve. I am a fiber artist, which affords me the flexibility to maintain a colorful life of caring for animals as needed for you. I am happy to create space so our schedules align. With the focus being on your animals calm, healthy, peaceful & fun experience: I care for your pets in their 'comfort zone (your home), where they surrounded by familiar spaces, scents of you around & the routine that works best for them. Overnight at your home: I create a seamless experience in caring for your pet’s routine needs, helping them get exercise and have fun with them while doing it. cleaning up after myself and your animals and gently caring for your home as, if it’s my own sacred space. Your home will be very clean & welcoming for your arrival.

Sitter Profile Image: Amy R.
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Amy R.
Star Sitter
from
$18
per visit
5.0 out of 5 stars
• 20 reviews
5 repeat clients
20 years of experience
Jefferson Westside, Eugene, OR, 97402

“Amy did a fantastic job with our cat Pepper. She was able to gain his trust and administer his insulin injections while we were away. She is dependable, flexible and a great communicator. Would highly recommend her for all types of pet care.”

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Kellie D.
Sitter Profile Image: Claire S.
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Claire S.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
• 48 reviews
25 repeat clients
16 years of experience
River Road, Eugene, OR, 97404

About: As a long time pet lover, I began caring for dogs in my neighborhood and volunteering at the local animal shelter at the age of 12. I went on to work for a local petsitting company as a house sitter and dog walker while I completed my undergraduate degree in Psychology. I am a skilled dog trainer currently offering training services in the Eugene/Springfield area. My dog training career started when I completed an internship with a local dog trainer in high school and since then I have continued to expand my knowledge of dog behavior through training experience, research, interviews with trainers, and online courses. I utilize gentle training techniques that reduce fear, anxiety, and stress in dogs and promote relaxation and confidence. I never engage in harsh training methods such as prong collars, shock collars, dominance, or physical force; my techniques are based only on positive reinforcement and trust. I specialize in training dogs with separation anxiety so if your dog suffers from this, they will be in good hands and they will never be left alone for long periods. Before joining Rover, I was already providing dog boarding and daycare to my existing training clients. I have experience with a variety of senior dogs and I am able to administer any medications your dog requires. I also offer daily teeth brushing if this is part of your dog's routine. You can rest assured that whatever your pet's needs are, they will be met while they are under my care. I am also an independently insured petsitter with Pet Care Insurance which covers accidents or injuries and provides that extra peace of mind. Petsitting and dog training is my full-time job and my husband works from home, so there is usually always someone home with the dogs. I provide boarding and daycare 7-days a week and your dog’s health and happiness is my sole responsibility allowing me to be attentive to your dog's needs throughout the day. My home is an ideal boarding or daycare situation for your small dog. I only accept dogs that stand 17 inches or less at the shoulder and weigh 30lbs or less. I do occasionally make exceptions to this rule for senior dogs up to 40lbs that are very good with small dogs, calm, low energy and slow moving. I also have a maximum of 5 dogs staying with me at a time (which is a group of 8 if you include my own 3 dogs) and this keeps the overall energy more calm and less chaotic. I don’t accept Staffordshire Bull Terriers, Pitbull Terriers, Bulldogs, Bull Terriers, Huskys, German Shepherds and Chow Chows or their mixes due to these breeds not being a good fit for my small dog environment (a small percentage of 15% or less is okay if it came up in your dog’s mixed breed DNA test though). Please keep in mind I carefully screen all dogs for proper temperament and your dog needs to be friendly and well accepted by my pack during a daycare trial or meet and greet in order to be approved for boarding. My priority is to ensure a safe and comfortable environment for small dogs, and reduce the risk of injury. I have a house with a dog door and securely fenced yard. Your dog will have frequent potty breaks and full access to the house and yard. At night I offer a number of different sleeping options depending on your dog’s size and temperament. They might sleep loose in the living room where they'll have comfy couches and beds available, in a soft sided crate on our bed (or on the floor next to the bed), or in an exercise pen. If your dog is small enough, comfortable and tolerant of other dogs around them, and sleeps peacefully then they will be allowed to sleep in the bed with us, but it depends on the dog. I do not by default require dogs to be crate trained, and if you prefer your dog not be crated they can usually have a crate-free experience at my house. In this case, I only use a crate or exercise pen as a last resort if your dog displays destructive behaviors that cannot be managed any other way. I am very safety oriented and I will ensure your dog is never left alone with my dogs, or dogs from other households. I use tall pet gates to ensure all entrances are secure when doors to the outside are being opened to prevent escapes. I always check the vaccination status (including bordatella) of all potential dogs who stay with me. If your dog experiences an illness or injury during their stay I will contact your dog’s usual veterinarian. In case of an emergency after hours I can take them to Wilvet South at 444 B Street in Springfield. I do everything I can to make sure your pet has an stress-free, comfortable stay with me.

Sitter Profile Image: Ella J.
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Ella J.
from
$15
per visit
2 years of experience
West University, Eugene, OR, 97401

About: I’ve always loved animals and grew up surrounded by dogs. I have experience caring for them through daily walks, feeding, bathing, playtime, and trips to the park. I genuinely enjoy spending time with dogs of all breeds and personalities, and I understand how important it is to make sure they feel safe, comfortable, and loved while their owners are away. I would love to treat your dog like one of my own! I have school part-time so my schedule is very open. I have class from 10-2pm and can check on your dog in between. My availability on weekends is very open as well. I don’t have any other animals at my apartment. My roommates and I all love dogs so your pup would get a lot of attention. I would always keep your dog on a leash and keep my eyes on them at all times.

Sitter Profile Image: Rachel P.
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Rachel P.
from
$18
per visit
5.0 out of 5 stars
• 8 reviews
3 repeat clients
14 years of experience
West University, Eugene, OR, 97401

“Rachel was communicative and timely! Followed all the instructions that were left and my babies were happy!”

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Syrina H.
Sitter Profile Image: Noah P.
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Noah P.
from
$15
per visit
10 years of experience
West University, Eugene, OR, 97401

About: I’ve raised two reactive dogs. One towards humans and one towards other dogs. This has taught me a lot of skill to keep the dog and others safe. I had a 16 year old pit bull mix who taught me about taking care of elderly dogs, such as changing diapers and giving medication. I truly love all animals and they are always my number 1 priority when I’m around them! I am very flexible with working all days on weekdays and if really needed open to weekends as well. Shoot me a text and I’m sure we can find a time! Whatever the owner says, goes. My interest is in creating the best environment for your pet. You know your pet better than anyone so I’m gonna listen to you. If I were to take your pet to my house, I do not have a fenced yard so they would stay inside with me whenever we are not walking or going on adventures. I’m a huge outdoor guy and if you have an active pup who loves the nature I would also love to go on hikes with them.

Sitter Profile Image: Adria M.
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Adria M.
from
$25
per visit
5.0 out of 5 stars
• 33 reviews
13 repeat clients
49 years of experience
Crest Drive, Eugene, OR, 97405

“Adria is a wonderful pet sitter! I know our 17 year old kitty is in great hands when we need to be away. We always come home to a happy cat.”

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Lorie B.
Sitter Profile Image: Amy H.
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Amy H.
from
$13
per visit
5.0 out of 5 stars
• 8 reviews
4 repeat clients
14 years of experience
Harlow, Eugene, OR, 97401

About: I've had pets since I was born. Cats and dogs of all shapes, sizes, and age. I've spent the last 14 years with my soul dog. He was a Golden/Lab/St. Bernard with a lot of anxiety and a huge love of food. In his old age he had mobility problems, incontinence, was on several medications, and needed as much attention as I could give him. I am fully prepared to give any animal I meet the same level of love and care. I've been the main care provider for my dogs for the last 14 years and always put their needs before mine. Taking them potty is the first thing I do in the morning and the last thing I do at night. Furry friends rely on us for care and I want to make sure they are doing great. When I care for pets in your home I will follow your instructions to a T. Make sure they get lots of love, cuddles (if they like them), and attention.

Sitter Profile Image: Ada A.
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Ada A.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
• 66 reviews
21 repeat clients
5 years of experience
Downtown, Eugene, OR, 97401

“We loved Ada. She was responsive, communicative, and managed to bond with our sometimes shy cat within a few days. We will definitely be working with her again.”

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Melinda M.
Sitter Profile Image: Natalia F.
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Natalia F.
from
$20
per visit
4.8 out of 5 stars
• 6 reviews
3 years of experience
West University, Eugene, OR, 97401

About: I have taken care of animals since I was little. I have so much love to give to animals, they completely fill my heart and make me happy. I have experience with older animals as well as younger. I work all days of the week. Need a vacation? Call me up and I am more than willing to come and take care of some animals. It would be the highlight of my week! I have 3 indoor dogs who go outside hourly and get fed twice a day. My dogs are friendly but must have an introduction with other dogs.

Sitter Profile Image: Heather M.
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Heather M.
from
$15
per visit
4.8 out of 5 stars
• 51 reviews
10 repeat clients
30 years of experience
Cal Young, Eugene, OR, 97408

“Heather has done drop-ins for our dog Hachi (180 lb Great Dane), and has always been great. We feel comfortable with her coming by our apartment and making sure he gets a potty break and has food/water available. Heather has also been flexible with last minute changes and requests, which is something that’s extremely helpful when things don’t always go according to plan. I am leaving this review after our second booking, but I know we’ll be reaching out again for future drop-ins. We’re very pleased with her services and recommend her! Thank you Heather.”

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Ruben A.
Sitter Profile Image: Peyton R.
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Peyton R.
from
$20
per visit
9 years of experience
Eugene, OR, 97401

About: I have had English Bulldogs all my life. I have also had excellent experience pet sitting with doodles, poodles, frenchies, golden retrievers, all types of cats and more! I love all animals so much and being able to spend time and work with them is my dream. I’m currently working part time. I also have an internship that is minimally time consuming. I am a full time student but I still have plenty of free time! I currently live in an apartment so I most likely will not be accepting any services at my apartment. But I would love to help out and pet-sit at yours! Or take dogs on walks!

Sitter Profile Image: Emily H.
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Emily H.
from
$17
per visit
5.0 out of 5 stars
• 7 reviews
2 repeat clients
23 years of experience
Cal Young, Eugene, OR, 97408

About: I grew up in an animal-loving environment, and I have been a cat-mom since 2016. I love to spoil my babies and I want to spoil yours too! I worked in vet-med for a short time, and I have lots of experience with cats and dogs of all ages and sizes. I'm particularly skilled in befriending anxious cats and dogs. I have experience in giving oral medication, administering eye/ear drops, and trimming cat claws. I'm currently available 7 days a week and my schedule is very flexible. I have lots of time to dedicate to caring for your pet. I enjoy walking daily, and I really enjoy playing with dogs and cats of all ages and sizes. My husband and I have two black cats at home, and we treasure them dearly. They get a lot of attention, play time, treats, and snuggles. I am comfortable spending time with your pet in your home, feeding them per your directions, giving any necessary medications, and taking them out for walks/exercise. I can drive your dog to a park or dog park, if desired. I will happily give your pet snuggles and scritches if they want them, but I also respect every animal's personal boundaries. I pay close attention to behaviors and body language that tell me if they feel safe and what kind of attention they want.

Sitter Profile Image: Rhiana K.
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Rhiana K.
from
$15
per visit
5.0 out of 5 stars
• 10 reviews
1 repeat client
20 years of experience
Far West, Eugene, OR, 97402

About: I have loved cats and dogs all my life, and have made dog grooming my career. I have over 18 years of experience working with dogs, and caring for them outside of work. Pets are our best friends and family, and caring for them is a passion of mine. I would love to provide my care to your household! My availability is open in the evenings, with early mornings available upon request. I am off Mondays and Wednesdays, typically, but can do sleepovers to care for your fur baby. I have cared for my cat for over 14 years. I regularly care for my sister’s 2 dogs and cat when she is out of town. I care for my roommate’s cat and dog regularly and when she is away. Dog walking, pet feeding and loving- are regular activities for me.

Sitter Profile Image: Madison G.
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Madison G.
from
$15
per visit
3 years of experience
West University, Eugene, OR, 97401

About: i’ve been taking care of my personal dog for the past few years, but i’ve been an animal lover my whole life! i’ve volunteered at the animal shelter and i’ve learned how to care for animals through that! i’m currently working part-time and will be free a lot this summer! my work schedule frequently changes, but i will always be able to communicate and work with your schedule if need be! i will always follow your direction in your home! ideally, your dog will have lots of outside and playtime, whilst also having time to rest!!

Sitter Profile Image: Alexia Van Muylem V.
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Alexia Van Muylem V.
from
$18
per visit
10 years of experience
Harlow, Eugene, OR, 97401

About: Hi, nice to meet you! As a fellow pet parent to a 7 year old German Shepherd mix and an 11 year old cat, I know how much peace of mind it brings to find someone you can truly trust. With over 10 years of pet-sitting experience, my goal is to become your pet’s (second) best friend and make sure they feel safe, loved, and right at home while you’re away! I care for pets of every shape, size, and life stage! Whether you have an energetic puppy or kitten, a sweet senior who needs gentle care, or a three-legged companion with unique needs, I’m happy to adapt to their individual needs. I also have a soft spot for pets who are anxious, timid, or reactive and need a little extra patience. I’m comfortable following detailed routines, administering medications, and giving every pet the time, space, and attention they deserve. My dog occasionally joins me on sits when everyone is comfortable around other dogs, but she absolutely doesn’t have to come along! I always have care arranged for her at home, so I can accommodate whatever setup works best for your pets. Want to check out my reviews? ⭐ This Rover profile is new because I’m expanding my services across multiple regions in Oregon, but I’m happy to share my primary Rover profile so you can read my 5 star reviews and feedback from previous clients! I’d love to meet you and your furry family members and become someone you can count on whenever you need an extra hand ❤️ I’m currently taking a step back from full-time teaching to focus on substitute teaching, tutoring, and pet sitting! This gives me a more flexible schedule, allowing me to plan ahead and make sure your pets get all the attention, love, and consistency they deserve. Whether you have an energetic dog who loves long walks or hikes, a senior pet who needs medication, or a cozy cat who just wants some company, I’ll treat your pets like mine and make sure they feel safe, comfortable, and loved while you’re away. My goal is to be more than just a sitter. I want to be a reliable sitter you can count on, and be your pet’s second best friend! Your pet’s safety, comfort, and routine are always my top priorities. I take the time to get to know each pet and follow your instructions carefully, from feeding schedules and medications to walks, playtime, and their usual routines. I’m especially comfortable caring for anxious, timid, or reactive pets and understand the importance of patience, reassurance, and giving them space when they need it. Whether I’m caring for your pets in your home or mine, I want them to feel safe, loved, and comfortable while you’re away. I’ll also keep you updated with photos and messages throughout the stay, so you can relax knowing your furry family members are in good hands!

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The median cost per visit for pet sitting in Eugene is $20

Pet parents share their Rover experiences - Eugene

1 / 1
5.0 out of 5 stars

mia was so sweet and gave us so many updates and followed all our lengthy instructions !! thanks so much for taking care of our baby kitties this week!!!!

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Cassie S.
Drop-In Visits
5.0 out of 5 stars

Natasha is wonderful! I booked with her before a last-minute, weekend trip and she did a great job with my cat. Can't recommend her enough! I look forward to rebooking with her again soon.

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Andrea W.
Drop-In Visits
5.0 out of 5 stars

Erin has been willing to try lots of different things to help make her drop ins with our challenging doggos successful. Thank you for all of your effort, patience, and excellent communication Erin!

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Nicole D.
Drop-In Visits
5.0 out of 5 stars

Once again Tina has been incredible! What a peace of mind to have when across the country knowing my kitties are in the care of Tina. The updates Tina gives are the highlight of my day and usually make me LOL! My cats probably think she’s their auntie now with how much love and attention she gives. A true cat whisperer! Highly recommend :) :)

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Julianne N.
Drop-In Visits
5.0 out of 5 stars

I felt so very comfortable with Brittney caring for my cat recently while I was away. My cat warmed up to her quickly. I received photos daily & they showed my kitty girl being well cared for & comfortable. I won't hesitate to book Brittney again when the need arises.

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Brooke L.
Drop-In Visits
5.0 out of 5 stars

Karina is always great! She’s kind, and so great at communicating with us, even if it’s just small updates on our pet’s activities that day. Leaving our pet under Karina’s care guarantees our peace of mind, and he loves her visits! We can’t recommend Karina enough :)

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Sonia J.
Drop-In Visits
5.0 out of 5 stars

Teresa always takes excellent care of my cat. I have had Teresa watch Daisy several times and will again.

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Ken R.
Drop-In Visits
5.0 out of 5 stars

Emily did an incredible job taking care of my very old, very needy kitty while I was out of town for a week. She was so patient and gentle with my old lady, and from the pictures I sent I could tell that my kitty got comfortable with her more quickly than she ever does most people. Emily will absolutely be my first call the next time I need a pet sitter! Thanks so much! 💕

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Lauren F.
Drop-In Visits
5.0 out of 5 stars

Kyimani was a wonderful sitter! She was flexible, gave extra time to my pups, and provided excellent daily updates and pictures. I will definitely be rebooking with her!

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April B.
Drop-In Visits
5.0 out of 5 stars

Amy did such an amazing job watching my kitty. This was my first time leaving her and she kept me updated consistently. Definitely recommend and will continue to have her watch my kitty in the future!

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Savannah W.
Drop-In Visits
5.0 out of 5 stars

Maya is so great with my boys & is welcome back any time!!! She is super flexible and always willing to go above and beyond to help you out.

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Alexis I.
Drop-In Visits
5.0 out of 5 stars

Hayden did a great job taking care of our cat and our dog. She provided us with pictures and updates and was great to work with.

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Alexandra D.
Drop-In Visits
5.0 out of 5 stars

Julia is very reliable and good with my two big dogs! She’s good at giving meds to a sometimes difficult pup and is great with my puppy! I highly recommend her

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Amelia P.
Drop-In Visits
5.0 out of 5 stars

Skyla has done amazing with our animals and they seem to have warmed up quickly. I would gladly book her again and recommend for anyone.

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Moon S.
Drop-In Visits
5.0 out of 5 stars

Rosa is a wonderful cat sitter! She’s really taken the time to understand my cat, her personality, emotional cues, and boundaries. My cat generally hides from strangers but now comes running to Rosa for pets when she comes over. Rosa has also been very accommodating and will continue to be my first choice for future bookings. I definitely recommend her to anyone looking for an excellent sitter!

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Cheryl Y.
Drop-In Visits
5.0 out of 5 stars

Had some last minute availability for me and took good care of my fur baby! Loved the report card and pics :)

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Amelia W.
Drop-In Visits
5.0 out of 5 stars

Ellis arrived perfectly on time, communicated throughout the visit and even stayed a bit of extra time to make sure the dogs got a longer walk.

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Nick H.
Drop-In Visits
5.0 out of 5 stars

As always, Cierra is amazing with our three cats! I can tell how happy they are with her because they don’t get mad at us when we leave for trips. Thank you so much!!

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Gee A.
Drop-In Visits
5.0 out of 5 stars

Joshua is the best. My dog can be super protective but the two of them clicked immediately, feeding off Joshua's energy and dog-expertise. My kitty is nervous in her own ways but I always coming back knowing that she felt safe with his presence as well. I can't recommend Joshua enough, he has been such a savior when I have to be away from my two favorite critters and gives me peace of mind with updates and reassurances that he can handle whatever my goobers throw his way.

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Emily R.
Drop-In Visits
5.0 out of 5 stars

I highly recommend Sophia. Excellent communicator and provided regular updates, photos of Junie. Gave updates on how Junie’s day was going when she drops in and how she spent her time with her. Junie was in a great company and hands while I was away. Sophia was timely and very responsible during her drop in visits with Junie.

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Rico B.
Drop-In Visits
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Sitters in Eugene average 5
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FAQs for Pet Sitting - Eugene

Frequently asked questions about Rover

The average cost of Pet Sitting in Eugene is $19 per visit as of November 2026. Most bookings cost between $13 and $32 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of November 2026, there are 966 sitters on Rover offering Pet Sitting across Eugene. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to $25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in Eugene. On Rover:

  • 88% of sitters can help with special care needs
  • 95% can help with giving oral medications or injections
  • 96% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet.

sitters on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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