Pet Sitting Castro Valley

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Over 220
pet parents in Castro Valley have booked pet sitting

Castro Valley, Find top rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

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Sitter Profile Image: Kimberly B.
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Kimberly B.
$26
total per visit
5.0 out of 5 stars
• 93 reviews
30 repeat clients
20 years of experience
Castro Valley, CA, 94546

“Kimberly and her son took amazing care of our three fur babies and our home for three weeks while we had to travel abroad! I always look forward to the detailed updates and pictures of our fur babies 💖 and our cats have gotten to love her and her son! You both are always welcome back to watch our kitties!”

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Laura Y.
Sitter Profile Image: Demi M.
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Demi M.
$28
total per visit
5.0 out of 5 stars
• 75 reviews
18 repeat clients
10 years of experience
Castro Valley, CA, 94546

“Demi was very responsive during pre-visit communications and made me feel confident going into my trip. She was on-time & followed instructions and gave good reports each drop-in to keep me informed. This was my first booking with Demi and she nailed it- will definitely book her again as needed!”

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David S.
Sitter Profile Image: Huei Sin L.
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Huei Sin L.
$28
total per visit
5.0 out of 5 stars
• 11 reviews
6 repeat clients
1 year of experience
Castro Valley, CA, 94546

“Amazing dog sitter highly recommend! Very reliable and passionate !”

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Megan E.
Sitter Profile Image: Jack W.
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Jack W.
$35
total per visit
4.9 out of 5 stars
• 15 reviews
3 repeat clients
2 years of experience
Castro Valley, CA, 94546

“Great attention to detail, very punctual, communicative, and flexible with logistics!”

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Nicholas L.
Sitter Profile Image: Yilian C.
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Yilian C.
$23
total per visit
5.0 out of 5 stars
• 6 reviews
2 repeat clients
5 years of experience
Hayward Highland, Hayward, CA, 94542

“Yilian was wonderful with our dogs. She provided drop-ins to primarily feed our fur babies; and she ensured their blankets were in their beds, tidied up the garage and yard, and played with them while she was at the house. She communicated well and promptly, sent us updates and pics. We will definitely book Yilian again!”

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Mabel G.
Sitter Profile Image: Samantha D.
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Samantha D.
$22
total per visit
5.0 out of 5 stars
• 3 reviews
16 years of experience
North Hayward, Hayward, CA, 94546

About: With over 16 years of experience in veterinary medicine and a lifetime of loving and caring for animals, I bring professional knowledge and genuine compassion to every pet I care for. My background includes veterinary assisting, client education, hospital management, and working alongside veterinarians to provide exceptional patient care. I have experience caring for dogs and cats of all ages, breeds, and temperaments, including puppies, kittens, seniors, and pets with medical conditions or special needs. I am comfortable administering oral medications, monitoring behavior for signs of illness, following detailed care instructions, and maintaining daily routines. I understand that every pet has a unique personality, and I take the time to build trust, provide enrichment, and ensure they feel safe, comfortable, and loved while you’re away. My goal is to give pet parents complete peace of mind knowing their furry family member is receiving experienced, attentive, and compassionate care. Pet care has always been a natural part of my life, both personally and professionally. I intentionally schedule my time so I can provide reliable, unhurried care and give each pet the individual attention they deserve. Whether your pet needs a quick potty break, an extended walk, overnight companionship, medication administration, or simply someone to spend quality time with them, I am committed to maintaining their normal routine. I understand that consistency helps pets feel secure, and I pride myself on being dependable, punctual, and flexible whenever possible to meet the needs of both pets and their families. Your pet’s health, safety, and happiness are always my highest priorities. My veterinary background allows me to recognize subtle changes in behavior, appetite, mobility, or overall health that others may overlook. I carefully follow all feeding instructions, medication schedules, exercise requirements, and household routines exactly as requested. When caring for pets in your home, I treat your home with the same respect I would my own while creating a calm, low-stress environment for your pet. I use secure leashes and harnesses during walks, supervise outdoor time, monitor interactions with other animals, and provide plenty of affection, playtime, and enrichment. I also believe communication is key, so you’ll receive regular updates and photos, allowing you to relax knowing your beloved companion is in experienced, caring hands.

Sitter Profile Image: Ari J. W.
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Ari J. W.
$43
total per visit
5.0 out of 5 stars
• 23 reviews
8 repeat clients
20 years of experience
North Hayward, Hayward, CA, 94546

About: Plenty of grassy areas for bathroom walks, small fenced in yard on bottom floor condo in a gated community. Hosting only one pet at a time so they’ll get premium care and undivided attention. Host works from home on weekdays and is available for 10-30mins walks 3 times a day in times of a busy schedule, more time is free on lighter days. Fenced in yard within a gated community. Pets are permitted. All areas inside and outside are open to the pet with the exception of one sealed room. Please provide your own food and supplies that the pet requires while hosting is needed.

Sitter Profile Image: Stephanie T.
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Stephanie T.
$23
total per visit
5.0 out of 5 stars
• 4 reviews
1 repeat client
40 years of experience
North Hayward, Hayward, CA, 94541

“Stephanie is very thoughtful and conscientious. She took good care of my lab, giving him a mid day break to play.”

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Lisa M.
Sitter Profile Image: Yan G.
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Yan G.
$35
total per visit
5.0 out of 5 stars
• 6 reviews
3 repeat clients
9 years of experience
Castro Valley, CA, 94546

About: I have been providing home-style dog boarding and pet care since 2017, with over 9 years of hands-on experience. I also worked for two years at a professional dog boarding and daycare facility in San Francisco and have experience in animal rescue. I am experienced in caring for dogs of all ages and personalities, especially puppies, senior dogs, rescue dogs, and dogs with anxiety or special needs. What sets me apart is my small, home-based care approach. I only accept 1–2 dogs at a time, which allows me to provide full attention, a calm environment, and truly personalized care for each dog. I am patient and attentive, and I adjust my care based on each dog’s personality to help them feel safe, comfortable, and at home. I stay at home most of the time and have a flexible schedule, so caring for pets is a natural part of my daily life. I take dogs out for walks, feed them, and spend time with them every day. I only accept a small number of dogs so I can give each pet plenty of attention and care. Home-style care in Castro Valley. Only 1–2 dogs at a time, never more than a small pack — so every visitor gets personal attention and a calm, consistent routine. Quiet indoor spaces to nap, multiple walks outside each day, and free meet-and-greets before any stay. I've been caring for dogs, cats, rabbits, guinea pigs and more since 2018 and specialize in small and medium dogs under 45 lb.

Sitter Profile Image: Janet P.
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Janet P.
$22
total per visit
3 years of experience
Upper B Street, Hayward, CA, 94541

About: I’m a huge dog lover who’s very fortunate to have always been around them. I’ve grown up with big and small dogs and play with the dogs at the shelter regularly. My pup (10 year old terrier mix) gets daily walks, cuddles, and is best friends with all the small dogs at the dog park. Dogs are so loving and deserve to be treated with the same love and care. I am available early in the mornings everyday (before 10am and after 5pm on T and Th and before 2:30pm M,W,F.) I’m available all day on weekends and holidays. I try to stay home as much as I can. If I’m not home, my mom and older sister are. I feed them breakfast and then go on a neighborhood walk at around 8am. If they cannot walk, I have a pet stroller. When at home, they will lounge around inside or outside. Backyard door remains open during the day so they can come inside and outside as they please. The yard is fully fenced. If it’s a hot day I will give them a bath, set a fan, or go somewhere cooler like the marina.

Sitter Profile Image: Clara Y.
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Clara Y.
$25
total per visit
1 year of experience
Hayward, CA, 94541

About: I’m a dog mom to a Goldendoodle I’ve raised since he was 8 weeks old, so I have hands-on experience with puppy routines, feeding, walks, crate training, enrichment, and basic obedience. Caring for my own dog has taught me how important consistency, patience, and close attention are. I’m comfortable following detailed care instructions and routines, and I’ll treat your pet with the same care and attention I give my own. I’m also happy to provide plenty of photos and updates during each visit so you can feel comfortable while you’re away. I’m currently in graduate school and have a structured weekly schedule, which allows me to plan pet care reliably. I also have a dog of my own, so I’m very used to structuring my day around walks, feeding, playtime, and maintaining a consistent routine. I’m typically available Tuesday afternoons and evenings, with additional evening and weekend availability depending on the week. I keep my Rover calendar updated to reflect my current availability. For drop-in visits, I’ll carefully follow your pet’s usual routine and any instructions you provide, including feeding, fresh water, potty breaks, playtime, and other care needs. As a dog owner myself, I understand how important it is to trust someone with your pet and feel confident that your routines and preferences will be respected. I’m very open to discussing expectations beforehand and adjusting my care to each pet and pet parent’s preferences so everyone feels comfortable. I’m also mindful about securely closing doors and gates, using leashes properly, and keeping pets supervised. I’ll send photos and updates during each visit so you always know how your pet is doing.

Sitter Profile Image: Kassandra T.
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Kassandra T.
$34
total per visit
3 years of experience
San Leandro, CA, 94578

About: I grew up around animals and have always loved caring for them. I have experience caring for neighbors’ dogs and currently work part-time with a pet care company, where I help with walking and caring for dogs of different sizes and personalities. I’m reliable, patient, and bilingual in English and Spanish. I’ll treat your pets with the same love and care I’d give my own! ❤️ I work remotely part-time for a pet care company and make my own schedule, so I have plenty of flexibility for walks, drop-ins, and house sitting. I’m excited to offer my own services as well and spend even more time caring for pets. I always follow each pet’s normal routine and their parent’s instructions closely. I make sure doors, gates, leashes, food, and medications are handled safely, and I’m happy to do a meet and greet beforehand. I’ll also send regular updates and photos so you can feel comfortable knowing your pet is safe and cared for.

Sitter Profile Image: Mackensie H.
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Mackensie H.
$56
total per visit
5.0 out of 5 stars
• 2 reviews
18 years of experience
Hayward, CA, 94546

About: I've been pet sitting since HS and grew to learn a lot about proper care and training. I pride myself on being very detail oriented and maintaining excellent communication. I am extremely clean and respectful while in others homes, being quiet to ensure the neighbors are not disturbed also. I love giving tons of attention and cuddles to all the babies :) I also go above and beyond to talk to them, explaining everything and helping them feel safe (it seems extra, but it really does help them). I have personally owned and lived with dogs, cats, chinchillas, chickens, birds, reptiles, and fish. *please note the rover rates are estimated with auto calculation, they include a brief meet & greet, and totals will be confirmed after meet & greet based on the level of care and dedicated time needed for the pets during the stay. Discounts apply for proximity to my home, as well. I currently work remotely part time so I am able to schedule check ins throughout the late morning to evening, between meetings and appointments. With all pet care services I offer, I schedule a window of time for the visit to allow myself flexibility within the flow of my day. I prefer to arrive in my best energy to care for animals so I schedule a lot of buffer to eliminate any hectic timelines. I usually prefer to do a meet & greet in advance to get all care instructions (I take my own notes), but I can also manage well if there is an instruction sheet with details. I just try to stick to everything as closely as possible so the only change for the animals is that their human is not home. I am also very observant of body language and can spot when the animals is feeling stressed to be able to adjust the environment and help them feel safe again.

Sitter Profile Image: Adrienne D.
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Adrienne D.
$63
total per visit
5.0 out of 5 stars
• 18 reviews
5 repeat clients
7 years of experience
San Lorenzo, CA, 94580

About: Hi! My name is Adrienne and my husband's name is Edgar & we are both at home full-time. We both have a very active lifestyle. Since adopting our pup Nigel back in 2017 we became the go to pet-caretaker for our friends and family. We both have experience pet/house sitting and dog walking all ages and sizes. Our single family home has a large grassy front yard and a fenced backyard. We have hosted up to 3 dogs in our home at once in addition to our 2 old pups (now 1 since the other has crossed the rainbow bridge). Our home is extremely dog friendly, where they are welcomed on all beds and couches. We have dogs beds in every room, a large fabric dog crate and a small guest bathroom that we can put puppy pads in if your pup requires it. We live in a quiet neighborhood and are a quick drive away from two parks, one with a newly renovated dog park. We love having the opportunity to interact with all pets through Rover. We mostly do this for fun and supplemental income on our free time, so we are flexible on cost and cancellation. For house sitting, I (Adrienne) will be the main one to do the stay, if you prefer Edgar please let us know. We understand how hard it is to leave your fur babies at home alone, and the look on their face when you leave is absolutely heart breaking. We'd love to keep them company while you're away! Your pets' safety and happiness is important, our goal is to create a stress free environment for everyone.

Sitter Profile Image: Jennifer G.
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Jennifer G.
$49
total per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
10 years of experience
Hayward, CA, 94541

“Jennifer followed my detailed instructions very well and sent me constant updates with pictures while I went on a long deserved vacation. Kitty got sick a week prior so I was worried that she hasn’t fully recovered. Luckily there were no issues. Thanks Jennifer for everything! Highly recommend to others.”

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Brian P.
Sitter Profile Image: Anastasia F.
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Anastasia F.
$49
total per visit
15 years of experience
Castro Valley, CA, 94546

About: I have owned dogs all my life! I have over 15 years of dog sitting and walking experience Various sizes, shapes & personalities! I spoil them! I currently work full time but would love to connect for pet sitting in your home within the areas of SL, San Lorenzo, Castro Valley, North Hayward , weekdays during my lunch time walking or early evening walks, last minute needs/drop ins, and spend quality time! I enjoy being around animals! I'm flexible. I provide loving, attentive care while following each pet’s normal routine in your home. I make sure they are fed, exercised, comfortable, and safe, while giving them plenty of attention, playtime, and affection. In a client’s home, I also respect their space and leave everything clean and secure.! I send updates & pics! I love dogs. I have great references!

Sitter Profile Image: Nicole M.
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Nicole M.
$35
total per visit
50 years of experience
Hayward, CA, 94541

About: I have been taking care of various farm animals, dogs, and cats since as long as I can remember! I’ve also had pets my whole adult life, spanning from dogs, cats, rats, and reptiles! I am currently a part time college student, which means before 7pm, I have all the time in the world to hang out with your pets! I take care of others pets the same way I do, and i respect that as the important parts of families like they are. In my clients homes, I will make sure that their pets are able to have many different avenues of activity, while still keeping them safe, and providing the mental stimulation they need, meaning lick mats for dogs of any size, and different puzzle games for cats and dogs alike!

Sitter Profile Image: Bryan M.
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Bryan M.
$35
total per visit
8 years of experience
North Hayward, Hayward, CA, 94541

About: I’ve owned 2 dogs in my lifetime, a terrier-mix and Pomeranian-mix. Raised both from puppies through their unfortunate passing. Although I’ve owned smaller dogs, bigger dogs are my favorite because of their energy. Regardless of size, I’ll be sure to keep your dog cared for and entertained. Childless home. Full-time at home worker. Flexible enough schedule to fit in dog walks at a minimum every 2-4 hours. Athletic enough for long walks or short runs. I have a fenced patio for your dog to relax and get fresh air with and without shade. In door option is also available but clients should note that the home has 3 floors but will happily assist friends in need up the stairs.

Sitter Profile Image: Dzit T.
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Dzit T.
$32
total per visit
5.0 out of 5 stars
• 3 reviews
3 years of experience
Castro Valley, CA, 94546

About: Hi, I'm Dzit and I'm excited to take care of your furry friend in your stead! I started Rover because I love dogs, but sadly don't have a furry friend at the moment. I have experience with a range of small-medium sized dogs from younger pups to senior dogs. When I'm not on Rover, I'm typically fostering doggies! I have a pretty flexible schedule and am happy to tailor it to your pet's need. Feel free to reach out for more information! :) Keeping your pet safe is one of my top priorities so that the parents be stress-free. I am very attentive and adaptable to your furry friend's specific needs if any.

Sitter Profile Image: Kate J.
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Kate J.
$26
total per visit
7 years of experience
Castro Valley, CA, 94546

About: I’m a pet mom of a dog, a cat, and two birds of my own, so I really understand how important pets are—they’re family. I always pay close attention to routines, personalities, and little habits. I make sure every pet feels safe, comfortable, and loved while you’re away❤️ I work remotely, which gives me a flexible day to provide drop-in visits whenever your pet needs a check-in, meal, or some playtime. I make sure each visit fits smoothly into your pet’s routine. I treat your pet and your home with care and respect. I follow instructions closely, make sure pets are safe and secure, and send photo updates so you can feel confident everything is going smoothly.

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The median cost per visit for pet sitting in Castro Valley is $30

Pet parents share their Rover experiences - Castro Valley

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5.0 out of 5 stars

It is so clear how much Wenyuan cares for animals :’) she has been so caring and dedicated to our kitty and we would recommend her to everyone we know.

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Christine L.
Drop-In Visits
5.0 out of 5 stars

My cat loves to see Kim! She's always so responsive and communicative and takes the best photos, too!

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s h.
Drop-In Visits
5.0 out of 5 stars

Dani is amazing! She took great care of our cats and made sure they had clean water and food whenever she came. Even though one of our kitties was scared, she gave such great love to the one kitty that came out. Thank you so much Dani for taking good care of our boys!

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Juleanna L.
Drop-In Visits
5.0 out of 5 stars

Katie did an amazing job with Raven! Our dog is reactive and needed to meet new people slowly. Katie was very mindful of her and followed all of our directions! She also gave our dog so much love during her visit - rest assured that your pet will be taken care of !

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Denise A.
Drop-In Visits
5.0 out of 5 stars

Ellie was so great at communication but most importantly, she took great care of Luna! The pictures I got showed Luna had a great time with Ellie!!! Will definitely rebook again! I highly recommend Ellie 😊

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Sharon F.
Drop-In Visits
5.0 out of 5 stars

Stephanie is very thoughtful and conscientious. She took good care of my lab, giving him a mid day break to play.

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Lisa M.
Drop-In Visits
5.0 out of 5 stars

Veronica was great!! She took such good care of my dog and cat when I had to leave for a last-minute work trip. She was very quick to respond, reliable, and provided excellent updates on everyone!! We won’t hesitate to reach out for future visits!

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Emily H.
Drop-In Visits
5.0 out of 5 stars

Krystle has been providing daytime check-ins/playtime with my dog for several months now. I know my dog is in good hands with Krystle!

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Lisa M.
Drop-In Visits
5.0 out of 5 stars

Reliable and flexible! Angela has taken care of my cats (old and new) for 7 years. We can always count on her.

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Sallie D.
Drop-In Visits
5.0 out of 5 stars

Demi is a wonderful cat sitter. She is so kind and communicative, you can tell she cares about her work and ethics. We are so glad she took such good care of our cat, Lulu. She provided great details of the check ins and more. Truly appreciate it and we look forward to booking her again!

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Amal H.
Drop-In Visits
5.0 out of 5 stars

Angela is the most dependable Rover we have ever had! She is responsive, considerate, and always does a little extra (like bring our trash bins in, grab packages, and take in mail) if she sees the opportunity. Also, our cats love her! Thanks, Angela!

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Adam B.
Drop-In Visits
5.0 out of 5 stars

Erin was very responsive, did everything we asked her to do in caring for Sam (our amazon parrot). She sent a picture every day and let us know when she was there. We would use her again, as it isn't as easy to find someone to care for a bird as it is some other pets.

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Susan F.
Drop-In Visits
5.0 out of 5 stars

Tisha is the best! We have used her for drop-in services numerous times. She reliable and we feel at ease when we are out of town that our fur babies are cared for. We highly recommend Tisha.

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Mabel G.
Drop-In Visits
5.0 out of 5 stars

Jack was our 2nd option since our regular sitter was not available. That being said we tried her out and my "needy" dogs (GSD & golden lab mix) concur that she is acceptable and might prove to be as good as our regular go-to sitter :-)

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troy p.
Drop-In Visits
5.0 out of 5 stars

Kevin was great. We had him cat sit for us while we were on vacation. Our cat warmed up to him immediately and they became fast friends. He was very helpful and diligent in cleaning the litter box. Would recommend him again!

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Brian O.
Drop-In Visits
5.0 out of 5 stars

Cia is reliable and gives great updates on her drop in visits. She has earned the trust of my kitties.

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Cara D.
Drop-In Visits
5.0 out of 5 stars

Denisse took good care of our three kitties, and we were always confident that everything was fine while we were away <3

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Roman K.
Drop-In Visits
5.0 out of 5 stars

Gagandeep was very kind and helpful. He was enthusiastic in helping my kitties and showed genuine concern. I was able to enjoy my trip without worrying about my outdoor cats. Thanks, Gagandeep!

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Kristin B.
Drop-In Visits
5.0 out of 5 stars

Katherine was amazing!! She took care of our boys from a last minute request and even did an extra drop by to meet the boys same day. She was wonderful with communication and took great care of the boys. Highly recommended!

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Ashley T.
Drop-In Visits
5.0 out of 5 stars

My husband and I don’t leave our dog at night which makes date night difficult. Laura met Luna and was the perfect solution. Laura and Luna became fast friends. Luna even gave Laura the husky howl of approval.

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Rozlynn A.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
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Meet local sitters who will treat your pets like family

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Popular requests for pet sitting - Castro Valley

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Sitters in Castro Valley average 6
repeat pet sitting clients

FAQs for Pet Sitting - Castro Valley

Frequently asked questions about Rover

The average cost of Pet Sitting in Castro Valley on Rover is $24 per visit as of October 2026. Most bookings cost between $16 and $41 per visit. sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of October 2026, there are 14,141 sitters on Rover offering Pet Sitting across Castro Valley. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to 25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to 25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in Castro Valley. On Rover:

  • 90% of sitters can help with special care needs
  • 94% can help with giving oral medications or injections
  • 94% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet .

sitters on Rover set their own cancellation policy , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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