Pet Sitting San Lorenzo

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Over 233
pet parents in San Lorenzo have booked pet sitting

San Lorenzo, Find top rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

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Sitter Profile Image: Katsiaryna S.
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Katsiaryna S.
$43
total per visit
5.0 out of 5 stars
273 reviews
67 repeat clients
9 years of experience
San Lorenzo, CA, 94580

Katsiaryna has taken care of our puppy a few times both for drop in visits and house sitting. She has always been very communicative and patient with our pup who is a bit of a handful 😅 also super cute puppy pictures! A+

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Eric N.
Sitter Profile Image: Jocelyn R.
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Jocelyn R.
$26
total per visit
5.0 out of 5 stars
4 reviews
1 repeat client
3 years of experience
San Leandro, CA, 94579

This was my first time using Rover and booking a pet care service, and Jocelyn made the entire process so easy and stress-free. She was very responsive, asked thoughtful questions I hadn’t even considered, and always kept me updated during her visits. My dog, Skye, can be reactive and takes time to warm up to new people, but Jocelyn was incredibly patient and understanding. She never pushed Skye beyond her comfort level and let her build trust at her own pace. By the third day, I could already see Skye becoming more comfortable with her, which meant a lot to me. It was clear that Jocelyn genuinely cared about Skye’s well-being and treated her with kindness, patience, and respect. I am so grateful for the care she provided and will definitely be booking with her again in the future. Thank you, Jocelyn, for taking such great care of my girl!

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Gabriela B.
Sitter Profile Image: Kimberly B.
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Kimberly B.
$26
total per visit
5.0 out of 5 stars
68 reviews
22 repeat clients
20 years of experience
Castro Valley, CA, 94546

Kim took excellent care of our two kitties with drop-in visits. She followed instructions to a tee and offered to go above and beyond with additional housekeeping tasks. She even brought our cats special Christmas treats! She wrote very entertaining and thorough summaries, and the cat photos were of phenomenal quality.

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Sam M.
Sitter Profile Image: Lia R.
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Lia R.
$28
total per visit
5.0 out of 5 stars
2 reviews
11 years of experience
San Leandro, CA, 94578

Lia did an excellent job with my two large shepherds. Highly recommend her!

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Rebekka M.
Sitter Profile Image: Jessica Gracie V.
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Jessica Gracie V.
$35
total per visit
12 years of experience
San Leandro, CA, 94579

About: I have dogsat for different family members and even my significant other’s on multiple occasions since I was 11. I’m very observant when it comes to body language and behavior. I take pride in over-caring than under-caring. Your dog’s enjoyment is my top priority! I’m currently looking for a part-time job, so at this very moment I have plenty of free-time to get to know you and your doggos. I can bathe, brush, walk, etc. when instructed by you to do so. My daily routine can be flexible but will eventually changed due to career managing. I’m happy to communicate and accommodate! I have a small Honda Fit Hatchback car for transportation that can be used to go to the park. I will also supply water, wet wipes (dog friendly), and a small ball or two for playing! If the doggo wants a joyride, I can provide!

Sitter Profile Image: Katherine & Donna P.
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Katherine & Donna P.
$28
total per visit
50 years of experience
San Lorenzo, CA, 94580

About: I am a lifelong animal lover and retired musician and music teacher. My wife of 20 years, Donna, retired from from commercial and construction safety after decades of protecting workers. From Dogs and cats to birdies, guinea pigs, hamsters, and rabbits, We have loved and adored every fur baby we've been lucky enough to care for, and my wife and I are beloved aunties to the pets of every one of our friends. Life is just so much richer with fur and feather babies. Donna and I currently do not have any fur or feather kids and have recently retired. Giving other pet parents peace of mind while they travel is a win-win since we get to love and cuddle others' pets, keeping them at home where they are most comfortable. Being retired means we have lots of time to relax and play with the fur kids. With a wide open schedule, our dates are very often easily flexible. Every critter is different and has different needs, so we make sure to set things up to be as comfortable and stress-free as possible when caring for pets while parents are away. Written instructions along with a zoom or in-person meeting takes the worry out of pet-sitting.

Sitter Profile Image: Marina R.
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Marina R.
$20
total per visit
5 years of experience
San Lorenzo, CA, 94580

About: $20 off your first booking w/ my promo code.🐶 I understand how important it is to have trusted, reliable, and consistent care for my dog, and I want to offer the same level of care to others. I provide calm, reliable, and organized care because dogs thrive on consistency, just as I do. I am capable of handling canines of all sizes, from small to large. If you are looking for compassion, patience, and reliability in organized and systematic care, please consider me for your dog's "pawp-ins" and "walkies." I work full-time during the week and have an 90 lb American Bully that keeps me busy. Currently, I am only available on weekends. I can also do early morning pop-ins or walks before 7:30 AM, but only in the 94580 zip code. I am also available for drop ins in the East Bay after 6:30pm nightly. **Meet and Greet:** Meet your dog and their humans at home to discuss their needs and daily routine. **Dog Care Services:** I offer "pawp-ins" and "dog walkie" services in your home and neighborhood on weekends from 9 AM to 6 PM. Early or late times are available upon request. **Happy Hours:** Spend quality time with your dog, providing love, cuddles, and playtime tailored to their personality. **Walking Services:** Dog walking can be done individually or in groups, either in your neighborhood or at a client-preferred location within a certain radius. **Light Care:** I can refill water bowls with fresh water, provide treats or snacks, and take your dog out for potty breaks. **Daily Updates:** I will keep pet owners informed with updates and photos to ensure you stay connected with your furry loved one! photos to ensure you stay connected with your furry loved one!

Sitter Profile Image: Mohammad C.
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Mohammad C.
$28
total per visit
45 years of experience
Mt Eden, Hayward, CA, 94545

About: I've been raised to love animals since childhood, and we've had numerous dogs and cats at home growing up. My mother taught me a great deal about treating animals with care and love. I am retired and am available for cat sitting on weekdays between 8 am to 5 pm. I look forward to doting on and pampering your precious ones when they are under my care. With utmost care and attention in your own home. I know that cats are happiest in their own home, doing their own routines. Their comfort is my top priority.

Sitter Profile Image: Harper & Leo P.
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Harper & Leo P.
$98
total per visit
5.0 out of 5 stars
75 reviews
41 repeat clients
18 years of experience
Hayward, CA, 94541

About: Hi! I'm Harper and I've always been in love with animals, especially dogs, since I was young. I enjoy making connections and friendships with them, and they make me so happy. I am a dog mommy of a sweet Shiba Inu, and he is my cute BFF. When your furry baby is with me, I will treat him or her like my own, making sure that he or she is feeling as happy and comfortable as possible. I am pretty good at adapting to all of the unique dog personalities, and I'm very patient and gentle towards them. I will play games, take him/her on nature walks, and snuggle him/her. We have a huge dog park within 5 minutes of walking distance so they will sure to have a lot of play-dates! :) Your dog's well-being and safety are my priority. I ask that you bring any toys, water & food bowl, leash and/or harness, and food and treats (if you wish). I currently live in a house with backyard in Hayward. Let me know if you have any requests, and I will easily accommodate to your needs. Feel free to contact me with any questions, and I hope to see you and your lovely dog soon ♡ I'm currently work from home, which means your dog will always have human companionship throughout the day. I'm available for boarding on weekdays and weekends after 7 a.m. I care for your pet just like my own. I try to maintain a consistent schedule as instructed, and provide plenty of playtime with them in my fenced backyard. My furbaby is always happy to be your pup’s new best friend!

Sitter Profile Image: Kevin D.
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Kevin D.
$32
total per visit
5.0 out of 5 stars
1 review
1 repeat client
3 years of experience
North Hayward, Castro Valley, CA, 94546

Kevin was great. We had him cat sit for us while we were on vacation. Our cat warmed up to him immediately and they became fast friends. He was very helpful and diligent in cleaning the litter box. Would recommend him again!

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Brian O.
Sitter Profile Image: Tori D.
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Tori D.
$20
total per visit
5.0 out of 5 stars
2 reviews
1 year of experience
Castro Valley, CA, 94546

About: I have experience taking care of dogs because I grew up with them. Being around dogs has always felt natural to me, so I understand the basics of feeding them, walking them, playing with them, keeping them comfortable, and paying attention to what they need. I’m gentle, patient, and attentive, but I’m also playful, so I enjoy making sure dogs are not just cared for, but actually happy and engaged. I know every dog has their own personality, routine, and comfort level, so I would always respect the owner’s instructions and take time to understand what works best for their dog. I’m currently in college and home for the summer, so my schedule is very open and flexible. I’m available for walks, playtime, drop-ins, and consistent care throughout the week. I’m happy to work with your dog’s routine and make scheduling easy for you. I care for pets by keeping their routine as normal and comfortable as possible. In a client’s home, I would follow their instructions carefully, whether that includes feeding, walks, playtime, potty breaks, medication, or general house rules. I want pets to feel safe, comfortable, and genuinely cared for. For walks or visits, I would stay aware of my surroundings, keep dogs secure on their leash, avoid unsafe situations, and pay attention to how they’re acting. My goal is for the pet to feel cared for and for the owner to feel relaxed knowing their dog is safe and in good hands.

Sitter Profile Image: Ariena J.
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Ariena J.
$35
total per visit
5.0 out of 5 stars
16 reviews
5 repeat clients
8 years of experience
Castro valley, CA, 94546

About: I’ve had the opportunity and grateful experience to watch all types of dogs since I was around the age of 12 🙂. I love it and will always offer free time for Pets. Also if there is something you have a question on regarding price or availability please do not hesitate to reach out to me. I am a very flexible person and willing to work with anyone. I do currently work full-time from home however I would love to fill up some of my days with helping with local dog walking or dog. I am very flexible with any pets needs and wants. I am open to following any pets daily regimen. I want all pets to feel comfortable in there normal routine and not break it.

Sitter Profile Image: Supriya L.
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Supriya L.
$38
total per visit
5.0 out of 5 stars
21 reviews
10 repeat clients
30 years of experience
Hayward, CA, 94541

Supriya did fantastic. We have total peace in mind knowing she was there and everything was well taken care of. Thanks for checking everything like his litter box, food, health, etc. We appreciate you looking after our little angel baby and sending us the most adorable photos. We will definitely be in contact again for future trips!!!

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Julio R.
Sitter Profile Image: Kimberly E.
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Kimberly E.
$23
total per visit
5.0 out of 5 stars
16 reviews
5 repeat clients
20 years of experience
San Lorenzo, CA, 94580

We were very nervous leaving our kitty with a sitter for the first time, and Kimberly was so kind to meet us before we left to meet and get acquainted with Neko. She was so reassuring and very clearly loves animals and cares for them. I will definitely be using her services any time we leave town.

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Tiffany S.
Sitter Profile Image: Veronica T.
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Veronica T.
$28
total per visit
5.0 out of 5 stars
2 reviews
16 years of experience
Hayward, CA, 94541

About: I had my first dog at nine, but cared for friends and families’ pets before that to prepare myself. I’ve always been good with animals and would be honored to care for yours in your absence. I’m also decent at getting them to take any medication that they might need. I am in between jobs at the moment and have my own transportation so caring for your babies would be at the top of my priorities I will tailor care for your pets based on your needs and preferences. Let me know your pet’s routine so that I don’t disrupt it too much. I will, of course, use crates if needed, and doors and locks will always be checked.

Sitter Profile Image: Rafael Jr P.
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Rafael Jr P.
$23
total per visit
9 years of experience
Hayward, CA, 94541

About: I have grown up around animals my whole life. I have 3 elderly cats that I have had since 1st grade. I have cared for my family’s dogs and cats. I have a lot of experience with cats and even stray kittens. I’ve also taken care of big sassy energetic dogs who I have all cared for. I am currently a student with a very flexible schedule and with time to spare. I love spending time with animals and providing them with a safe and comfortable experience. I listen attentively to owners instructions on how to care for their pet as no pet and environment is the same. I will follow up with questions if anything comes up or is not clear.

Sitter Profile Image: Runci X.
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Runci X.
$23
total per visit
2 years of experience
san lorenzo, CA, 94579

About: Food is very important for the health of pets, so we have to choose the right food for our pets and decide their food intake based on their weight and physical factors. can teach simple commands, gestures and training. For example, simple actions such as sitting, shaking hands, jumping, lying down, etc. i ensure that pets have a comfortable sleeping space and sufficient sleep quality, and we will help them to tidy up and comb their hair. i will take them out for a walk and let them breathe properly. lets make them grow up healthily under our care. I am currently work part-time, most of the time will work from home so I have free to take care of them and walk out with them. I have a fenced yard that they could play outside and also I have a cutie doggie and he was 3 years old. We are Friendly and nice to meet you to come to join us together.

Sitter Profile Image: Angélica S.
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Angélica S.
$39
total per visit
5.0 out of 5 stars
93 reviews
28 repeat clients
10 years of experience
Castro Valley, CA, 94546

Very responsive and attentive! I planned a trip super last minute, and she got back to me almost immediately when I reached out. Loved the updates and pictures of my cat as well!

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Kirsten M.
Sitter Profile Image: Yujing B.
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Yujing B.
$34
total per visit
5.0 out of 5 stars
2 reviews
6 years of experience
San Leandro, CA, 94579

Updates me everyday of specific details that happened during visit. Followed all instructions! I think I found my go-to cat sitter. Will definitely book again if available. Kitty seems to really like her based on the photos. Thanks for everything!

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Brian P.
Sitter Profile Image: Tatiana B.
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Tatiana B.
$27
total per visit
4 years of experience
Hayward, CA, 94541

About: Animals have always been a big part of my life! I’ve grown up with dogs of all sizes, adopted and cared for two sweet cats of my own, and even had bunnies as part of the family. My experience goes beyond just loving pets—I’ve also taken animal science classes and spent time in 4-H, where I learned the basics of animal care, behavior, and wellbeing. What truly sets me apart is the combination of hands-on experience and genuine compassion. I understand that every pet has a unique personality and needs, whether it’s a playful puppy learning the ropes, a curious kitten exploring the world, or a senior dog who just wants gentle company and a comfy place to nap. I’m patient, reliable, and treat every animal as if they were my own. Whether your pet needs playtime, cuddles, basic care, or simply someone calm and trustworthy while you’re away, I’m here to give them the attention and love they deserve. Pet care is a natural part of my everyday life. As a cat mom, my mornings and evenings always begin and end with feeding, playing with, and caring for my own two cats. I also make time daily to feed the local stray cats and dogs in my neighborhood. Whenever possible, I try to help them find homes or connect them with shelters so they can get the care they deserve. Whether it’s cleaning litter boxes, giving snuggles, or just making sure an animal feels safe and loved, pet care isn’t just something I do—it’s something I truly care about. It’s part of my routine because animals are part of my heart. Whether I’m caring for pets in my home or in a client’s, safety and comfort are always my top priorities. I take time to understand each pet’s routine, personality, and needs so I can make their experience feel familiar and stress-free. In my home, I create a calm, pet-friendly space free of hazards, with cozy spots for rest and plenty of playtime and attention. If I’m in your home, I follow your care instructions closely—feeding, walks, medications, and routines—so your pet feels safe and secure in their own environment. I also keep you updated with messages and photos, so you always know your pet is happy and in good hands. Trust means everything, and I treat every animal like they’re part of my own family.

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The median cost per visit for pet sitting in San Lorenzo is $29

Pet parents share their Rover experiences - San Lorenzo

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5.0 out of 5 stars

Kimberly was amazing with our Luna girl! We were nervous about leaving her with someone new, but after our meet and greet, we knew she was the perfect sitter. Her updates and photos gave us peace of mind while we were away. She went above and beyond, and we will definitely book with her again. Thank you for taking such great care of Luna!

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Mark & Jonalyn H.
Drop-In Visits
5.0 out of 5 stars

Jack was our 2nd option since our regular sitter was not available. That being said we tried her out and my "needy" dogs (GSD & golden lab mix) concur that she is acceptable and might prove to be as good as our regular go-to sitter :-)

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troy p.
Drop-In Visits
5.0 out of 5 stars

Lia was an excellent communicator throughout the petsitting process and made me feel very safe about leaving my beloved cat son in her care! She clearly loves animals and knows a lot about how to care for them—including those with special medical needs. I will definitely be booking with her again in the future and would highly recommend her care.

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Ilyssa F.
Drop-In Visits
5.0 out of 5 stars

Katherine was a great sitter for our cat, she sent lots of photos and messages from her visits and Fudge seems to be happy and well cared for. We’ll definitely be asking her back.

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Megan C.
Drop-In Visits
5.0 out of 5 stars

Angelica is an attentive and caring sitter. She gave twice a day medication to my senior cat and gave him lots of love! Dexter also seemed comfortable with her. Thanks for everything! I would recommend hiring Angelica!

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Katie S.
Drop-In Visits
5.0 out of 5 stars

Ainsley is easily the best sitter we have ever had. I have 3 cats and when we come back from a trip the cats are comfortable and content.

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Laura M.
Drop-In Visits
5.0 out of 5 stars

Kevin was great. We had him cat sit for us while we were on vacation. Our cat warmed up to him immediately and they became fast friends. He was very helpful and diligent in cleaning the litter box. Would recommend him again!

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Brian O.
Drop-In Visits
5.0 out of 5 stars

This was my first time using Rover and booking a pet care service, and Jocelyn made the entire process so easy and stress-free. She was very responsive, asked thoughtful questions I hadn’t even considered, and always kept me updated during her visits. My dog, Skye, can be reactive and takes time to warm up to new people, but Jocelyn was incredibly patient and understanding. She never pushed Skye beyond her comfort level and let her build trust at her own pace. By the third day, I could already see Skye becoming more comfortable with her, which meant a lot to me. It was clear that Jocelyn genuinely cared about Skye’s well-being and treated her with kindness, patience, and respect. I am so grateful for the care she provided and will definitely be booking with her again in the future. Thank you, Jocelyn, for taking such great care of my girl!

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Gabriela B.
Drop-In Visits
5.0 out of 5 stars

Alisha is absolutely wonderful. She took excellent care of our 16-year-old kitty girl. We lost her brother late last year and this was the first time Desie would be on her own during a trip. Alisha took patient effort to make sure she ate and sent plenty of pictures so we could see how our beloved little girl monster was doing. I really felt like I left my cat in the care of someone who loves her as much as I do. 100/10 will absolutely book again for a trip later this year.

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Andrea H.
Drop-In Visits
5.0 out of 5 stars

Denisse took good care of our three kitties, and we were always confident that everything was fine while we were away <3

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Roman K.
Drop-In Visits
5.0 out of 5 stars

Gagandeep was very kind and helpful. He was enthusiastic in helping my kitties and showed genuine concern. I was able to enjoy my trip without worrying about my outdoor cats. Thanks, Gagandeep!

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Kristin B.
Drop-In Visits
5.0 out of 5 stars

Nilab took amazing care of our two cats while we were on vacation. I appreciate all the pictures she took playing with the cats, it gave me peace of mind while we were away. Thank you!

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Hannah M.
Drop-In Visits
5.0 out of 5 stars

My husband and I don’t leave our dog at night which makes date night difficult. Laura met Luna and was the perfect solution. Laura and Luna became fast friends. Luna even gave Laura the husky howl of approval.

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Rozlynn A.
Drop-In Visits
5.0 out of 5 stars

Annie took care of our 2 kitties while we were on vacation. They were stress free, happy, & fed while annie was looking after them. Will definitely book again! ❤️

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Miguel & Geline E.
Drop-In Visits
5.0 out of 5 stars

Sarah was great with our dog while we were gone for a week. She was communicative and reliable. Our dog was in good spirits upon our return and we’d def book her again.

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Elisabeth H.
Drop-In Visits
5.0 out of 5 stars

Jason is great taking care of Dior & very patient for her to warm up to him. I 10000% recommend booking him for all services. He’s also very attentive to the home

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Jessica S.
Drop-In Visits
5.0 out of 5 stars

Always so reliable, Xander was able to drop by to check on my aging cat last min and gave us peace of mind.

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Helen L.
Drop-In Visits
5.0 out of 5 stars

It’s always a pleasure working with Talyssa. My fur babies are so happy whenever she’s with them! Highly recommmend Talyssa for your pet needs. 😊

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Amanda R. M.
Drop-In Visits
5.0 out of 5 stars

Virginia does such a great job caring for my cats. I use her regularly and my cats enjoy spending time with her.

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Dr. Mercedes T.
Drop-In Visits
5.0 out of 5 stars

This was my first time with Shiji and he was absolutely amazing, following each and every instruction and checking in with me when my cats refused to eat, went above and beyond to take care of other things kike checking litter, changing water and even playing! I trust them with my cats and my cars trust them as well

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Anagha P.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

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Meet local sitters who will treat your pets like family

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Sitters in San Lorenzo average 6
repeat pet sitting clients

FAQs for Drop-In Visits - San Lorenzo

Frequently asked questions about Rover

The average cost for Pet Sitting in San Lorenzo on Rover is $30 per visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

As of July 2026, there are 13,942 sitters on Rover offering Pet Sitting across San Lorenzo. Enter your ZIP code to see which available sitters are closest to your home.

A pet sitter can provide focused care sessions, help your pet’s routine stay on track, or keep you updated on your pet’s mood and energy levels.

Whether you’re at the office for the day or traveling for a few nights, a pet sitter can offer potty breaks during a San Lorenzo stroll, cleaning the litter box, or making sure your pet has on-time food or water refills. For daytime services like walking and drop-ins, you can also request sitters to send a report card with every visit.

Tip: You can discuss your specific arrangements with a pet sitter on Rover to what fits you, your pet, and your sitter’s needs. To find what their special skills are, look at the "Skills" and "Pet care experience" sections on their profile.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to $25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in San Lorenzo. On Rover:

  • 90% of sitters can help with special care needs
  • 94% can help with giving oral medications or injections
  • 94% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

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