Dog Sitting Edmonton

Book a Edmonton dog sitter to watch your dog in your sitter’s home or yours.

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Over 456
pet parents in Edmonton have booked dog sitting

Edmonton, Find top rated dog sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

1 / 1
Sitter Profile Image: John D.
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John D.
$24
total per visit
3 years of experience
Edmonton, AB, T6C

About: The understanding of the animal that we are and the ability to be indifferent in our environment allows for observation to build relationships organically and authentic. I work part-time and have some extra time to give some value. Looking to find what can work for me as my goal is to meet and build relationships with other dogs to improve my understanding and knowledge of animals. I take care of basic needs of my own pet like food, shelter, water. But I look at them as individuals and sentient beings that are no different to humans in terms of emotion and response. This is why I have a balanced and calm 3 yr old golden retriever

Sitter Profile Image: Erin H.
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Erin H.
Star Sitter
$20
total per visit
5.0 out of 5 stars
• 28 reviews
8 repeat clients
4 years of experience
Edmonton, AB, T5H

“Erin is a wonderful house/dog/cat/fish sitter 😊 We have had Erin to our house on numerous occasions, for house & pet sitting as well as drop in visits. Each and every time, she is wonderfully communicative, reliable, kind and courteous. She sends updates and photos regularly as requested and takes extra care to follow all of the pet sitting and house sitting routines and requests with the utmost care. Our pet pals love hanging with Erin. We highly recommend Erin!”

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lara v.
Sitter Profile Image: Catherine P.
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Catherine P.
Star Sitter
$28
total per visit
5.0 out of 5 stars
• 63 reviews
22 repeat clients
25 years of experience
Edmonton, AB, T5A

“Thank you so much for taking such wonderful care of my fur baby, Catherine! You really did an excellent job! I am so glad I found Catherine. I am new to Edmonton and don't have any friends or family here. I was so stressed wondering who would take care of my dog!! I was nervous about having a stranger come in to my home and take care of my dog, but Catherine was very friendly, dependable, trustworthy and put me at ease when I saw her interacting with my dog. My baby got the royal treatment while I was away! She was so kind and catered to my spoiled little pup. I think this was a bit of a vacation for him, too lol Catherine was kind enough to bring in my mail for me as well. Thank you so much!! I could not be more pleased you were wonderful ❤”

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Lyra G.
Sitter Profile Image: Robyn G.
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Robyn G.
$28
total per visit
5.0 out of 5 stars
• 6 reviews
2 repeat clients
10 years of experience
Edmonton, AB, T5G

About: I have experience with different animals from small dogs to larger breeds > 100lbs I don’t have any pets of my own but I have volunteered at animal shelters walking dogs and giving pets and cuddles to the cats I enjoy walking in the river valley, checking out new neighbourhoods, hiking, and taking advantage of any opportunity to be around animals I am currently working part-time/ casual so my schedule varies but I mostly work evenings and have mornings and weekends off. If there is a stretch of time that will be needed, I can accommodate if sufficient notice is given I would ensure the dog is given a long/short walk depending on needs, letting out to use the bathroom and routine feeding. Lots of play time with balls or toys Cats- I will cuddle or play with your cat(s), feed if needed, clean litter as well

Sitter Profile Image: Rebecca S.
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Rebecca S.
$22
total per visit
20 years of experience
Edmonton, AB, T5K

About: For 16 wonderful years, I cared for my own highly anxious dog who, in her senior years, also became blind and deaf. That experience taught me deep patience, compassion, and how to make even the most sensitive pups feel safe and loved. I understand that every dog has their own personality and needs — and I’m here to meet them with care and kindness. Whether your dog needs a high-energy walk, some cozy company while you’re away, or just extra love and attention, I’ve got it covered. I’m dependable, easy to reach, and treat every furry friend like family. Expect regular updates, happy tails, and total peace of mind. Let’s keep your pup safe, loved, and having the best time—every time we hang out! I work a full-time job during the day, but I’m available for walks, drop-ins, and pet sitting after 3:30 PM on weekdays and fully available on weekends. Whether your pup needs an evening walk, dinner-time company, or weekend care, I’ve got you covered with plenty of love, patience, and reliable service! Your dog’s safety and comfort are always my top priorities. Whether I’m caring for your pup in your home or mine, I create a calm, secure environment where they feel safe, loved, and respected. I take time to understand each dog’s unique needs, routines, and personality. From managing anxious pups to senior dogs with special care needs, I handle every situation with patience and attention. I always follow feeding schedules, walk routines, and any special instructions you provide — and I’m happy to send regular updates so you feel confident and connected while you’re away. In your home, I’m respectful, tidy, and treat your space the way I’d want mine to be treated. In my home, pets are never left unattended for long, and I make sure they have plenty of space, enrichment, and love. You can trust that your dog is in good hands — safe, happy, and well cared for every step of the way.

Sitter Profile Image: Joshua P.
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Joshua P.
$23
total per visit
5.0 out of 5 stars
• 8 reviews
4 repeat clients
30 years of experience
Edmonton, AB, T5H

About: Hi, I'm Joshua — dog person first, everything else second. My superpower is the "difficult" dogs: years of rescue work with reactive, fearful, and downright spicy pups, rehabilitating and training them before placement. I also serve on adoption committees, so I think a lot about what makes pets and people click. At home it's me and my two dogs, Tyson and Kai, who double as social-skills coaches for guests. Your dog gets a structured, enriching stay: clear routines, enrichment, and someone who reads stress signals and feeding quirks like a second language. Senior cats and small mammals (guinea pigs, hedgehogs) are welcome too — I've fostered the whole menagerie. You'll never wonder what's happening at my place: expect midday check-ins with photos and updates, because I know how it feels to miss them. I can administer oral and injected medications, and my home has a fenced yard where dogs are welcome on the furniture (don't tell my couch). If you want more than food, water, and a walk around the block — someone who truly gets your dog — I'd love to meet them. Pet care isn’t something I “squeeze in” — it’s built into my daily routine. With my own rescue animals at home, and work as a rescue foster coordinator and behavioral analyst,caring for pets is already a natural part of my mornings, evenings, and weekends. Feeding schedules, walks, playtime, and grooming are second nature to me. I plan my day around making sure animals get the time and attention they need — not the other way around. Whether that means early morning walks, mid-day check-ins, or winding down at night with play and comfort, I’ve built my lifestyle around consistency and stability for the animals in my care. On a weekly level, that means: Daily structure (set times for feeding, exercise, and enrichment). Flexibility to adjust for special needs (medications, anxiety, senior pets). Dedicated time blocks to make sure your pets aren’t rushed or treated like a side-task. In short: pet care is my schedule. I live it every day, with my own rescues and any animals trusted to me. Boarding in My Home When pets stay with me, they become part of my household “pack.” I create a calm, structured environment where they can feel safe and included. Feeding, exercise, and enrichment are scheduled consistently with my own pets, but individualized to match each guest’s needs. I’m experienced at integrating new animals, reducing stress during transitions, and giving anxious or high-energy pets the extra time and reassurance they need. Pet Sitting in Client’s Home When I’m in your space, I make sure your pet feels comfort in their familiar environment. I follow your routines exactly — from feeding times to walks to quirks like favorite sleeping spots or special bedtime rituals. I maintain your home respectfully while keeping your pet company, making the transition while you’re away as stress-free as possible. Daily Check-Ins For pets who don’t need full-time sitting, I provide check-ins for feeding, litter changes, short walks, and a little play or cuddle time. I don’t just “pop in and out” — I take time to actually connect, so your pet gets both their basic needs met and a little love and attention to break up their day. Dog Walking Service I provide structured, safe walks that fit each dog’s energy level and personality. Whether that’s a high-energy husky who needs backyard zoomies first, or a senior pup who just wants a slow, steady stroll, I tailor the walk to the dog. Safety, hydration, and positive reinforcement are my priorities, and I never take on more than I can handle safely at once.

Sitter Profile Image: Tracy L.
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Tracy L.
$18
total per visit
5.0 out of 5 stars
• 126 reviews
40 repeat clients
23 years of experience
Edmonton, AB, T6C

“She is wonderful! Although we asked her to come on a specific time, something came up and we asked her to get there sooner. Not only she was responsive, but also she accepted and went to check up on our cats. We really appreciate that. She fed the boys, cleaned their litter boxes, played with them, etc. I am 100% sure that our cats had a great time with her as it takes some time for our cats to trust someone else and start playing which they did with her pretty fast. She is an expert and she knows how to be around cats. I will recommend her to other pet owners, and I would ask her again to take care of our cats if she accepts. I should also mention that she took some beautiful photos of our boys and left us a lovely note.”

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Ramtin A.
Sitter Profile Image: Saoirse A.
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Saoirse A.
$28
total per visit
4.9 out of 5 stars
• 150 reviews
73 repeat clients
20 years of experience
Edmonton, AB, T5L

“Saoirse did an amazing job with my cats! It was super last minute and she saved our holiday plans! We got daily updates with lots of photos and I had no worries and knew they were in good hands.”

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Cassi H.
Sitter Profile Image: Alana K.
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Alana K.
Star Sitter
$28
total per visit
5.0 out of 5 stars
• 87 reviews
23 repeat clients
4 years of experience
Edmonton, AB, T5S

“Alana was wonderful! Great communication and was lovely to talk to during the initial visit. She followed all instructions to a T. I especially appreciated recieving the thorough notes on how the visit went, how long she stayed to keep the kitties company, and all the pictures of our kitties!! Thank you Alana!! We hope to use you again in the future!!”

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Jillian W.
Sitter Profile Image: Belle B.
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Belle B.
$23
total per visit
5.0 out of 5 stars
• 73 reviews
22 repeat clients
24 years of experience
Edmonton, AB, T5P

“Belle did an amazing job with my little guy and always kept in contact with me and sent lots of pictures. I will be using Belle again and again ❤️ Thank you Belle”

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Liesha K.
Sitter Profile Image: Tracy & Gregory A.
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Tracy & Gregory A.
$23
total per visit
5.0 out of 5 stars
• 18 reviews
35 years of experience
Edmonton, AB, T5R

About: We know firsthand that dogs are family. We cared for our beloved dog for 11 years through two knee surgeries and several other procedures due to genetic health issues, giving her the best care every step of the way. That experience taught us patience, responsibility, and how to recognize when a dog needs extra attention. We provide a calm, loving home, daily walks, plenty of affection, and will follow your dog's routine exactly as you request. We treat every dog like one of our own and will keep you updated with photos and messages so you can enjoy peace of mind while you're away. We both work full-time Monday to Friday, so we're best suited for dogs that are comfortable being home alone for up to 8 hours during the workday. Every dog gets a morning walk before we leave, an evening walk when we're home, and lots of love and attention afterward. On weekends we're home most of the day, so your dog will have plenty of companionship, playtime, and cuddles. Your dog's safety and comfort are our top priorities. We'll follow your dog's feeding schedule, medication routine, exercise needs, and any special instructions exactly as requested. We treat every dog like a member of our family and will keep you updated with photos and messages so you can relax knowing your pup is in good hands. We also volunteer with an incredible pet rescue in Edmonton dog sitting for fosters while they wait for their forever home and absolutely love everything about it. All dogs we watch will 100% be treated like royalty 💜 We also have a toy box full of new toys where your incredible pet gets to bring home their favorite toy after their stay 🥰

Sitter Profile Image: Mara T.
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Mara T.
$34
total per visit
4.8 out of 5 stars
• 7 reviews
1 repeat client
15 years of experience
Edmonton, AB, T6E

About: Ever since I was born I’ve had dogs in the house! I grew up walking them, training them with my dad, playing with them, and having fun! I spent most of my childhood going to the stable to ride horses, and spending time around a variety of animals. My dad is a veterinarian, so I inherited his innate ability to communicate and spend time with animals. I am gentle and caring and will love your pet to death if I get to spend time with them! I am an actor so my schedules are flexible! If I am on contract my days will be busy, but I always get a lunch hour in which I can check on your pet, give them a quick potty break, and then be back in the evening to care for them, after work. If I am in a show, then my days are wide open, and my evenings would be busy only for a couple of hours. My time is flexible and easy to accommodate around taking care of your pet! If I am in your home, your pet would not be crated unless requested by you. I like to have animals free range if I can! I will defer to your specifications for how you’d like your pet to be cared for and handled in your home. I am a gentle person, and I believe pets need some time and space to get to know someone new. My method when I am staying in your home is to put out some items of my clothes so my scent is present, and then I give your pet space to approach me when they’re ready. I find this a particularly effective method with cautious or nervous pets, as I am a stranger in their territory. I do not pose a threat to them, and when they’re ready approach me, I’m there, quick to love them up with lots of scratches!

Sitter Profile Image: Tina S.
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Tina S.
$28
total per visit
20 years of experience
Edmonton, AB, T5K

About: I have a very active and energetic Border Collie–Aussie mix, Fred, who has been part of my life for almost five years, so I’m very comfortable handling dogs with all kinds of energy levels and personalities. I love taking dogs for walks, but I also think playtime is just as important! If your dog is into games, toys, tricks, or a good game of fetch, I’m very happy to join in — it’s something I do with Fred all the time. I’ve also grown up with cats and have lived with them for many years, so I’m very comfortable caring for our feline friends too. Over the years, I’ve cared for many friends’ dogs and cats and genuinely enjoy getting to know each pet’s individual personality and routine. I’d love the chance to take care of your pets and give them lots of attention, exercise, and fun while you’re away! I’m an academic by day and have a fairly flexible schedule. When I’m not on campus teaching, I’m usually researching and working from home, which gives me plenty of flexibility throughout the week. I’m also very active and love being outdoors, so I’m more than happy to turn some of that time into a walk with your dog! And for cats, I’m happy to pop over for a visit, give them some attention and playtime, and make sure they’re happy and well cared for while you’re away. I’ll treat your animals with the same care and attention I give my own Border Collie–Aussie, Fred. I’m admittedly a bit of a helicopter mom when it comes to safety, so I’m very mindful of keeping pets happy, comfortable, and out of trouble! I also love to play and interact with animals in whatever way they enjoy most — whether that’s a game of fetch, some toys and tricks, or simply giving a cat space to do their own thing. Most importantly, I pay attention to their individual personalities and needs and want them to feel safe, comfortable, and cared for while you’re away.

Sitter Profile Image: Mercedes B.
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Mercedes B.
Star Sitter
$29
total per visit
4.9 out of 5 stars
• 20 reviews
5 repeat clients
25 years of experience
Edmonton, AB, T5Z

“Mercedes is so amazing with my little Daphne. Always on time and Daphne really loves her. She always makes sure that Daphne is well cared for and has the most amount of cuddles.”

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Melora W.
Sitter Profile Image: Umber H.
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Umber H.
$34
total per visit
5.0 out of 5 stars
• 71 reviews
19 repeat clients
15 years of experience
Edmonton, AB, T6C

“Umber is amazingly patient with our reactive nervous girly! She’s patient and calm, and knows the most important ways to deal with reactive dogs like letting them come to you, not making eye contact until they’re ready, etc. By the end of the visit, Hannah was cuddled up on the couch with her. We are so incredibly grateful we found her.”

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Sarah C.
Sitter Profile Image: Madison C.
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Madison C.
$23
total per visit
5.0 out of 5 stars
• 6 reviews
8 years of experience
Edmonton, AB, T5K

About: Hello! I have spent my whole life caring and appreciating dogs, cats, and even sheep. Master at giving treats and snuggles. I’ll love them as if they were my own ❤️ I work full time, so taking care of animals is like any other fur parent. They will get lots of cuddles and attention no matter the schedule. Set boundaries/crating if needed, I keep all items except for toys away from the dogs/cats to not get into anything they can hurt themselves with. Reward good behaviour with their favourite cookies.

Sitter Profile Image: Lacey H.
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Lacey H.
$45
total per visit
5.0 out of 5 stars
• 39 reviews
6 repeat clients
35 years of experience
Edmonton, AB, T6E

“Lacey was wonderful! You can tell that she really loves animals, so I was very comfortable leaving my cat in her care while I was away. I will definitely book with Lacey again for any future cat sitting needs!”

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Jenna K.
Sitter Profile Image: Lori & Ayr M.
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Lori & Ayr M.
$39
total per visit
5.0 out of 5 stars
• 9 reviews
1 repeat client
10 years of experience
Edmonton, AB, T6C

About: Hi, we are Ayr & Lori, a responsible, trustworthy couple, married since 1999! We do not have our own kids or pets but we have had many years experience caring for other peoples pets (mostly dogs as we have cat allergies). We love to travel, read, garden, fly fish, camp and meet new people and pets. We have been many places, have stayed in many different types of accommodations and have cared for many types and numbers of dogs. We are capable of yard maintenance, errands, and general upkeep of properties. We are used to maintaining a home as we do own 2 properties in our city that we maage as rentla properties. So, we fully understand what a home owner is looking for for upkeep in terms of cleaning, yard maintenance, pet help, taking in mail, and respect for the property itself and neighbors in the area. We both work from home, running online businesses and so we are also available all day for the care and attention your pets deserve. We are very low key, quiet people. We are honest, reliable, and loyal. We make fast friends and look forward to meeting you and helping you with your house and pet sitting needs. Sincerely! When we are in the city we are available any time to help you out! We travel quite a lot and only need some advance notice to be available. We are full time travellers in our RV and so we would prefer to care and love your pets in your/their own home. Additionally, we find that your pets are also far more comfortable with all their familar walking routes, yard and environment.

Sitter Profile Image: Sophie G.
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Sophie G.
$28
total per visit
5.0 out of 5 stars
• 9 reviews
1 repeat client
10 years of experience
Edmonton, AB, T6C

“Sophie very clearly has a love of animals, shown through her willingness to help us with our kitties who weren't quite getting along when she came for visits during the long weekend. She kept us updated throughout our time away, and made a point to make some recommendations for things for us to try to get them feeling comfortable around each other again. Sophie further made sure to reach out and arrange a meet-and-greet, working us in to her busy schedule despite our short notice. Thanks again!”

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Welby T.
Sitter Profile Image: Pamela W.
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Pamela W.
Star Sitter
$28
total per visit
5.0 out of 5 stars
• 15 reviews
3 repeat clients
25 years of experience
Edmonton, AB, T6K

“Pamela was so kind. She came all the way from Edmonton to Pigeon Lake to look after our pup on our wedding day. Very generous and so good with our dog!!”

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Kade l.
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The median cost per visit for dog sitting in Edmonton is $23

Dog parents share their Rover experiences - Edmonton

1 / 1
5.0 out of 5 stars

Xiahanwei came for 4 drop in visits yesterday for my dog and 2 cats. She fed, walked, watered and cared wonderfully for all of them. I highly recommend Xiahanwei for all and many pets! Thank you so much!

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Susan W.
Drop-In Visits
5.0 out of 5 stars

Kelly was patient and kind with Loochi throughout her visits. Looch can be quite timid and takes time to warm up to new people, but Kelly was understanding and gave him his space. Communication was good, and she kept in touch with my husband while I was away. We appreciated her help and the care she provided Loochi. Thank you, Kelly!

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Cinthia W.
Drop-In Visits
5.0 out of 5 stars

I had such a great experience! I was definitely a little anxious leaving my dogs with someone new, but he made me feel comfortable and reassured the whole time. He followed all of my instructions, kept me updated throughout the visit, and sent me so many pictures of the dogs having a great time. He was also very quick to respond whenever I messaged, which I really appreciated. Everything went perfectly, and I would absolutely book with him again! Thank you so much! ❤️

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Hannah E.
Drop-In Visits
5.0 out of 5 stars

Patcha and Nicha are brilliant, reliable and friendly. My dog loves them and has a great time with them.

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Bex G.
Drop-In Visits
5.0 out of 5 stars

Pamela was so kind. She came all the way from Edmonton to Pigeon Lake to look after our pup on our wedding day. Very generous and so good with our dog!!

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Kade l.
Drop-In Visits
5.0 out of 5 stars

This was our first time using Rover, so we really looked for someone who met our needs and made us feel comfortable leaving our pet with. Ella was great and exceeded expectations! Her reports were thoughtful and reassuring. She cared for our dog in a very personal way. I think our dog was a little disappointed she stopped coming by once we got home lol definitely would recommend Ella, and will be using her again!!!

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Taylor M.
Drop-In Visits
5.0 out of 5 stars

Jodi provided quick responses and updates to make me feel at ease leaving my pets behind: would definitely book again! Kira had a blast with her !

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Moneeka K.
Drop-In Visits
5.0 out of 5 stars

Jenna was fantastic with Tuzo!! She took great care of him and sent some good photos of him while looking after him. Highly recommend Jenna!

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Spencer T.
Drop-In Visits
5.0 out of 5 stars

Andrea is amazing, we love her and more importantly Bee loves her, she’s so polite, clean, caring, patient, and active with our pup! Lots of walks and snuggles. 11/10 awesome

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Kiera B.
Drop-In Visits
5.0 out of 5 stars

A big thank you to Ashton. I asked him to do a two hour drop in. Of course, my dog had diarrhea . Ashton dealt with it without making a fuss, and my dog is happy that he didn't have to be in the kennel for the whole morning.

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Dawn A.
Drop-In Visits
5.0 out of 5 stars

Julia is lovely. We booked her services while we were away for a couple days and she took incredible care of Winnie. Julia is responsible, organized, and compassionate. Her experience with reactive dogs is an asset. We would happily ask her to dog sit again in the future!

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Victoria D.
Drop-In Visits
5.0 out of 5 stars

Great and reliable as usual!! Bowie is so lucky to have Miranda doing regular drop in visits. Thanks again! This is such a great help and we couldn’t recommend Miranda more!

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Bailin O.
Drop-In Visits
5.0 out of 5 stars

Mel is super knowledgeable and easy to work. She understands how to manage a big dog with lots of energy. Highly recommend!

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Victoria R.
Drop-In Visits
5.0 out of 5 stars

Urbah continues to impress and amaze me! She is completely dependable and dedicated. My pups just love her- and when I come home after work, and she has visited them, they are happy and fulfilled. I don’t know what I would do without her. She meets the training needs of my 4 year old and completely meets the needs of my 14.5 year old puppy. Finding someone who adds to your life and your pups is rare indeed. So happy she is a part of our life!!!

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Laura M.
Drop-In Visits
5.0 out of 5 stars

Punctual, great with the animals, fantastic communication. Will absolutely use Reagan to care for my pets again!

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Nancy P.
Drop-In Visits
5.0 out of 5 stars

Pamela was AMAZING and cared for my dog like her own. Definitely recommend her and will be booking with her again!

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Michelle H.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
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Why Choose Rover?

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How to book dog sitting

  1. 1. Search

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Popular requests for dog sitting - Edmonton

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Sitters in Edmonton average 6
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FAQs for Dog Sitting - Edmonton

Frequently asked questions about Rover

The average cost of Dog Sitting in Edmonton is $24 per visit as of November 2026. Most bookings cost between $16 and $40 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

There are 1,128 sitters on Rover for Dog Sitting in Edmonton. About 88% of Edmonton sitters can respond to requests in under 60 minutes. Whether you’re planning ahead for holidays, need last-minute care, or need same-day coverage for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

Before the first visit, give your sitter clear written instructions covering your pet’s feeding routine, medication, litter or toilet care, preferred activities, behaviour, and anything that may make them anxious. This is a good idea, even if you’ve had a Meet & Greet.

Your instructions should explain where supplies, such as food, treats, medication, leashes, litter and cleaning supplies are kept. Include your vet’s details and an emergency contact, and let your sitter know what signs could indicate that something is wrong.

For some visits, you may want to confirm how the sitter will access your home and identify any rooms or areas that are off-limits. Update these instructions whenever your pet’s routine or needs change.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Edmonton choose to hand over a spare key or digital fob in person, while others arrange a lockbox or unique access code. Don't forget to discuss key returns as well!

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they do not have any disqualifying offences.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to $25,000 in eligible veterinary care reimbursement.

sitters on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet.

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