Dog Boarding Newcastle upon Tyne

Book dog boarding with a loving dog sitter who will care for your pup or other pets in their home – ensuring they feel safe and loved, giving you peace of mind.

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Over 1,335
pet owners in Newcastle upon Tyne have booked dog boarding

Newcastle upon Tyne, Find top-rated dog boarding

Prices are estimates per night for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Yvonne D.
Identity Verified
Yvonne D.
Star Sitter
£34
total per night
5.0 out of 5 stars
11 reviews
4 repeat pet owners
40 years of experience
Newcastle, NE2

Yvonne and David are so lovely, we felt from the meet & greet that our boys would be well looked after, and they definitely were! They dealt with Kenny's anxiety and Geoff's general grumpiness so well, we weren't ever worried about them. We also got great pics and videos, absolutely going to rebook.

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Grace B.
Sitter Profile Image: Людмила С.
Identity Verified
Людмила С.
Star Sitter
£27
total per night
5.0 out of 5 stars
12 reviews
3 repeat pet owners
30 years of experience
Newcastle Upon Tyne, NE6

Lyudmila has been professional though out Dizzie stay with message also pictures and walks . Lyudmila listened to Dizzie when she’s needed go to the toilet also for her walks . Nothing was a problem to Lyudmila she made me so comfortable for Dizzie to stay at her lovely home . Also it’s home to home for Dizzie . I will be booking again for Dizzie at Lyudmila .

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Emma S.
Sitter Profile Image: FEIXUAN Y.
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FEIXUAN Y.
£33
total per night
5.0 out of 5 stars
5 reviews
2 repeat pet owners
15 years of experience
Gateshead, NE8

About: I have cared for dogs since I was 11 years old and currently have a two-and-a-half-year-old Cockapoo in the UK. Alongside caring for my own dog, I have experience looking after both small and large breeds, as well as raising cats and rabbits in my home country. Dogs staying with me will enjoy daily visits to the nearby park, with at least two 30-minute walks or play sessions each day. With the owner’s permission and where it is safe, they can also enjoy off-lead play. I am patient, attentive and always take the time to understand each dog’s individual personality and routine, treating every pet as part of my own family. I believe every dog deserves to feel safe, loved and at home while their family is away. I am a PhD student with a flexible schedule, and my partner is at home full-time, so dogs staying with us will have plenty of company, attention and supervision throughout the day. Our usual routine includes three outdoor trips at around 9 am, 3 pm and 8 pm, with walks, playtime, sniffing and games of fetch in the large park just two minutes from our home. Between walks, dogs are free to relax, play and spend time with us at home. We also do our best to follow each dog’s usual feeding, walking and sleeping routine, so they can settle in quickly and feel comfortable and at home. We live in a spacious two-storey house with plenty of room for dogs to relax, play and move around comfortably. A large park is only a one-minute walk from our home, making regular exercise and outdoor time easy. Dogs are not routinely kept in crates, although we can follow their usual crate routine if requested. All guest dogs are welcome on the sofa, and dogs under 30 kg may sleep on the bed with the owner’s permission. We carefully follow all care instructions and make sure every dog is well supervised throughout their stay. I also keep detailed records of your dog’s daily routine and wellbeing, including their meals, walks, toilet habits, mood, behaviour and any other important changes, so you can easily keep track of how they are doing. Regular photo and video updates are provided throughout the stay, together with detailed status updates, so you’ll always know your dog is safe, happy and having fun. Photos are shared in a way that allows owners to easily view and save them as lovely memories of their dog’s stay.

Sitter Profile Image: Anna F.
Identity Verified
Anna F.
Star Sitter
£17
total per night
5.0 out of 5 stars
10 reviews
4 repeat pet owners
10 years of experience
Newcastle Upon Tyne, NE6

Anna and Jorge were brilliant with our dog. They got to know him and took care of him exactly how he likes. He came home happy and healthy and they enjoyed the week they had with him. We will definitely be booking them again

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Ran K.
Sitter Profile Image: Rosie M.
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Rosie M.
£27
total per night
20 years of experience
Newcastle, NE2

About: I’m a reliable and caring dog lover with plenty of experience looking after dogs. My mum is a dog sitter in North Yorkshire, so whenever I’m at home I regularly help with walking, feeding and caring for the dogs she looks after. Over the summer, I also dog-sat for a week for people in my home village, giving me experience caring for dogs independently and making sure they are happy, safe and well looked after. I’m responsible, trustworthy and genuinely enjoy spending time with dogs. I’ll treat your dog as if they were my own, making sure they get plenty of attention, exercise and care while you’re away. 🐾 I’m currently studying at Northumbria University and only have around two hours of lectures three days a week, so I have plenty of flexibility in my daily schedule. I already enjoy going on walks every day, so dog walking would fit naturally into my routine. I’d be happy to arrange walks around my university commitments and make sure your dog gets plenty of exercise and attention. I have a fenced-off area at the back of my house where dogs can safely spend time outside. Although it doesn’t have grass, I also have a front garden with grass where I can take dogs out on a lead. I would always make sure they are supervised and secure when outside. I’m happy to follow each dog’s usual routine, including feeding, walks, playtime and any specific instructions from their owner.

Sitter Profile Image: Lauren R.
Identity Verified
Lauren R.
Star Sitter
£39
total per night
5.0 out of 5 stars
16 reviews
5 repeat pet owners
1 year of experience
Newcastle, NE6

Lauren has looked after our two staffies twice now and we couldn’t happier with the level of care. She’s brilliant at sending regular updates and great at wrangling our big bundles of energy. We can tell how much our girls love staying because this time when we dropped them off they ran to the front door!

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Alexandra F.
Sitter Profile Image: Andrew F.
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Andrew F.
Star Sitter
£32
total per night
5.0 out of 5 stars
58 reviews
17 repeat pet owners
1 year of experience
Newcastle Upon Tyne, NE12

Jack had a lovely stay with Andrew. Although just a short break, Andrew kept us up to date with regular messages and photos. Andrew was really patient with Jack and changed his plans to fit around him. Highly recommended, and we will be booking Jack in with him again soon.

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Sue M.
Sitter Profile Image: Connie B.
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Connie B.
£40
total per night
5.0 out of 5 stars
7 reviews
2 repeat pet owners
5 years of experience
Newcastle upon tyne, NE28

We really appreciated being able to meet Connie before our 2 year old Terrier stayed with her. It was reassuring for us that she has a good understanding of terriers' quirks and personality ( and clearly enjoys them!) Our boy came home happy and relaxed from a two night stay. We also appreciated the photos she sent during his stay, particularly the ones of him smuggling up for cuddles with her....he looked so chilled out! We will certainly be asking her to take care of him again

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Shona M.
Sitter Profile Image: Erin R.
Identity Verified
Erin R.
Star Sitter
£34
total per night
5.0 out of 5 stars
27 reviews
8 repeat pet owners
10 years of experience
Newcastle Upon Tyne, NE5

Erin and Alex were absolutely fantastic from start to finish. It was our first time using a dog sitter but after meeting Erin at her home I knew Ozzy was going to be well looked after. She kept in touch daily about where they had been and took loads of photos! I think Ozzy was living his best life at their house. Thank you so much!

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Rachel H.
Sitter Profile Image: Katie C.
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Katie C.
£34
total per night
5.0 out of 5 stars
12 reviews
12 years of experience
Newcastle upon tyne, NE2

About: My pet care journey is driven by a genuine love and understanding of dogs. Having recently graduated, I’m currently based at home where I live with my six dogs, including two puppies I’ve trained myself. This environment allows me to stay actively involved in dog care and training on a daily basis. While I’ve been less active on Rover recently, I’ve continued to care for a number of regular clients, maintaining consistent experience with dogs of different breeds, sizes, and temperaments. I particularly enjoy working with more anxious dogs, helping them feel comfortable, secure and settled in my care. My background also includes working at a doggy daycare centre, where I developed confidence handling multiple dogs at once and adapting to different personalities and energy levels. My key strengths include puppy training, building trust with nervous dogs, and providing consistent, personalised care. I take the time to understand each dog’s individual needs and routines, ensuring they feel safe, happy and well looked after at all times. As a Master’s student (with a background in Zoology at Newcastle University), I balance my studies alongside a flexible part-time job and my passion for pet care. This means I have the time, organisation, and reliability to give your pets the attention they deserve. I regularly update my calendar to ensure I’m fully available and never overbooked, so there’s always plenty of time for walks, play, cuddles, and making sure your dog feels comfortable and cared for. Balancing university, work, and pet care has helped me develop strong time management and commitment, meaning your furry friends will always receive consistent, attentive, and loving care every day. Safety, trust, and a welcoming environment are my top priorities in pet care. At home, I have a secure fenced garden perfect for safe play. When walking dogs, I always keep them on a lead to ensure their safety. In pet owners' homes, I treat the space with utmost respect, leaving it tidy and ensuring pets feel comfortable and loved. Whether at my place or yours, I provide a secure, caring, and fun environment for your furry friends.

Sitter Profile Image: Anastasios C.
Identity Verified
Anastasios C.
£28
total per night
18 years of experience
Newcastle upon Tyne, NE1

About: We have both grown up with dogs from a very young age, so caring for dogs has always been a natural and important part of our lives. We have a genuine connection with dogs and love spending time with them, whether that means going for walks, playing, or simply giving them lots of attention and cuddles. We are responsible, caring and trustworthy, and we understand how important it is to feel confident that your dog is in safe and loving hands. Every dog we look after is treated as part of our family. We are both university students, but we organise our schedules carefully to ensure we have plenty of time and flexibility to provide attentive, reliable care for your dog. We have a cosy, comfortable and welcoming home where dogs can feel relaxed and part of the family. We follow each dog’s routine and individual needs, and we can also provide a crate if your dog is crate-trained or prefers having a safe, quiet space.

Sitter Profile Image: Jessica L.
Identity Verified
Jessica L.
Star Sitter
£39
total per night
5.0 out of 5 stars
26 reviews
11 repeat pet owners
10 years of experience
Newcastle, NE7

As soon as Juno, our border terrier, met Jessica at the meet and greet, it was clear that they were going to get on. She then showed no anxiety when I left her for our week away. Jessica then sent me photos and updates and I was completely reassured that she was enjoying her stay. I wouldn’t hesitate to recommend Jessica as she clearly loves dogs.

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Susan S.
Sitter Profile Image: Phoebe S.
Identity Verified
Phoebe S.
£40
total per night
5.0 out of 5 stars
49 reviews
16 repeat pet owners
15 years of experience
Newcastle Upon Tyne, NE6

We had a great experience with Phoebe while we were away on holiday. She took brilliant care of Buzz and kept us updated, which really put our minds at ease. Buzz was happy, relaxed and clearly very well looked after when we got back. We wouldn’t hesitate to book Phoebe again and would happily recommend her to others.

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Teresa M.
Sitter Profile Image: Julie M.
Identity Verified
Julie M.
£34
total per night
5.0 out of 5 stars
34 reviews
6 repeat pet owners
20 years of experience
Newcastle upon Tyne, NE16

Julie was amazing. She was so professional, caring and reliable. Her family and home are beautiful and our dog obviously felt safe and secure with them. We were provided with daily updates and pictures and our dog came home relaxed and very well cared for. I’d definitely recommend Julie. Amazing job. Thank you.

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Chris M.
Sitter Profile Image: Milena I.
Identity Verified
Milena I.
£40
total per night
5.0 out of 5 stars
14 reviews
3 repeat pet owners
10 years of experience
Gateshead, NE8

Milena was absolutely fantastic with Griffin, and put so much effort in to comfort him on his first night away from home. Fantastic communication with lots of photos and updates, and very accommodating and understanding of our last minute booking. Overall great experience thank you!

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Hattie S.
Sitter Profile Image: Laura T.
Identity Verified
Laura T.
Star Sitter
£35
total per night
5.0 out of 5 stars
45 reviews
11 repeat pet owners
10 years of experience
Newcastle, NE5

Highly recommend – a fantastic first experience with Rover! As first-time Rover users, we couldn't have asked for a better experience with Laura, Leandro, and Sindy. We needed to find a dog sitter at very short notice for eight days, and the whole process was incredibly easy from start to finish. Communication was excellent throughout. They took the time to discuss Cheddar's needs before we left and kept us updated regularly with messages and photos, which immediately put us at ease during what could have been a very nerve-racking time. Cheddar had an amazing time, with plenty of play, care, and attention. It was clear she was treated like one of the family. We honestly think she's been missing Sindy since we got home! We wouldn't hesitate to use them again and would highly recommend them to anyone looking for caring, reliable dog sitters.

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Emily M.
Sitter Profile Image: Amber R.
Identity Verified
Amber R.
£28
total per night
5.0 out of 5 stars
2 reviews
1 repeat pet owner
8 years of experience
Newcastle upon Tyne, NE3

Amber was very professional and I felt reassured that Milo would be well looked after. He did indeed have a wonderful time and Amber sent messages and photos throughout the stay. I wouldn’t hesitate to book again and highly recommend her service.

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Catherine W.
Sitter Profile Image: Rebecca T.
Identity Verified
Rebecca T.
Star Sitter
£34
total per night
5.0 out of 5 stars
28 reviews
8 repeat pet owners
10 years of experience
Gateshead, NE10

Really happy with the way Rebecca looked after our Reuben. He’s a proper family pet so wouldn’t have settled in a kennels. With Rebecca it felt like he was just i seamlessly transferred from one loving family home into another. Looking to book another stay.

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Keith D.
Sitter Profile Image: Christopher M.
Identity Verified
Christopher M.
£23
total per night
3 years of experience
Newcastle Upon Tyne, NE6

About: I love all animals, work on animal behaviour and welfare and have been taking care of pets for a long time. Friends and family rely on me to take care of their dogs while away and I have been more officially dog sitting for a couple of years now. I also have background on animal behaviour and welfare (I am a researcher on the field) and therefore have some good understanding of their behaviours. I'm currently working from home. I like to start my day early with a walk and having a fluffy companion is always better! I have a break Im the middle of the day, for walks or playing with them in the garden and I end up the day with a longer walk. I have a fenced garden and I don’t have any pets. I don’t take care of more than one animal at a time.

Sitter Profile Image: Pranitha G.
Identity Verified
Pranitha G.
£17
total per night
15 years of experience
Gateshead, NE11

About: I’ve grown up caring for dogs, including my own Shih Tzu, so I understand their needs and personalities deeply. I’m gentle, patient, and great with both playful pups and senior dogs. I focus on comfort, trust, and keeping each dog happy, safe, and loved—just like they deserve. I work part-time on weekends from 7 a.m. to 12 p.m., so I’m free most afternoons and weekdays to walk, play, and care for dogs. Spending time with them fits easily into my routine—it’s something I truly enjoy and look forward to every day! I treat every dog as if they were my own. In a pet owner’s home, I follow their routine carefully—feeding, walking, and playtime just as instructed. I make sure they feel safe, comfortable, and loved, keeping their space clean and cozy while giving them plenty of attention and affection.

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The median cost per night for dog boarding in Newcastle upon Tyne is £30

Dog owners share their Rover experiences – Newcastle upon Tyne

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5.0 out of 5 stars

Niamh was everything you could hope for - attentive, responsive, understanding and had a loving, calm energy that put our dog (and therefore us) at peace.

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Jules C.
Boarding
5.0 out of 5 stars

Andrew is a great sitter. This was the first time Pesto stayed with Andrew, and we will definitely leave Pesto with Andrew again, in fact, we already have another stay booked. Andrew kept us updated and sent us photos of Pesto. Thanks Andrew for taking such good care of Pesto.

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Eemer S.
Boarding
5.0 out of 5 stars

Bruno had another great day with Louise. He loves spending time with her and she looks after him so well.

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Sarah B.
Boarding
5.0 out of 5 stars

Lauren is just absolutely amazing, it was the 2nd time having Wilf and for a full 2 weeks. He lobes her holidays with her and I can relax knowing hes in safe hands

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Jodie H.
Boarding
5.0 out of 5 stars

Jessica and Sam took fantastic care of Suzy while we were away for a week. Communication was great, we had a meet and greet beforehand and we could tell Suzy would be in good hands. During her stay we had regular updates with photos so we could see she was having a lovely time. We'll definitely be booking again in future :)

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Kate F.
Boarding
5.0 out of 5 stars

Jake was a great with our senior girl Amaya who he cared for while we were in town for the Great North Run. He was communicative-keeping us updated with pictures and clarifying any queries that came up. Amaya was well in herself and seemed to really enjoy the local park by his house. We would happily have him look after Amaya in future. Thanks again Jake!

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Kelly S.
Boarding
5.0 out of 5 stars

Alfie and buddy had another great stay with Yvonne and David lovely couple and there lovely dog island highly recommend them to take good care of your furry babies thank you so much ❤️

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Kim M.
Boarding
5.0 out of 5 stars

Rebecca was absolutely amazing! I had asked for updates through the stay for Leia and Rebecca delivered! She sent me multiple pictures and videos which gave me such peace of mind! I’d let Leia go back in a heart beat! Rebecca is so kind and lovely her overall presence makes you feel at ease! Thank yous so much for looking after our little girl x

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Devon T.
Boarding
5.0 out of 5 stars

We can highly recommend Caitlin and Max as dog boarder and carers , what a lovely couple. We were able to have a little pre stay visit, and got a warm reassuring welcome ❤️❤️❤️ Our greyhound Donna settled straight into their home . Caitlin was great with communication and updates about Donna ….putting our minds at ease ,during our time away We will definitely be requesting Caitlin via Rover again .

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Lesley W.
Boarding
5.0 out of 5 stars

Always amazing looking after Dizzie kept updated though out the stay with messages and pictures thank you again

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Emma S.
Boarding
5.0 out of 5 stars

Milena was the best sitter we ever come across. Caring, thoughtful and very knowledgeable with regards to variety dog breeds and their specific needs. She looked after Bruce for two weeks and he was so happy and well looked after. He had a great time with Milo too playing and going for walkies even enjoying baths. The communication was also excellent and we received regular updates and photos. We would highly recommend Milena and we are booking Bruce's stays with her soon!

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SJ B.
Boarding
5.0 out of 5 stars

Absolutely outstanding the dogs were so happy when I collected them, they were so loved and cared for. She's amazing and wouldn't go anywhere else!! ❤️

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Julianne Y.
Boarding
5.0 out of 5 stars

Lloyd was professional thought out Dizzie stay and he walk her everyday also posted photographs and also kept me updated though out the stay thank you again

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Emma S.
Boarding
5.0 out of 5 stars

Kirsten was an excellent host for my little pup! First time leaving my puppy with someone over night and it went perfectly! So happy with the stay and will book again if we’re ever away. Thank you!

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Frances C.
Boarding
5.0 out of 5 stars

Great! Our dogs were well cared for in every way. Communication was good with regular updates and photos. We couldn’t have asked for better. Recommended.

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Paul B.
Boarding
5.0 out of 5 stars

Janir took Ozzy at short notice which so grateful for. I was nervous about leaving him, but I immediately felt at ease by warmth and good vibes. Appreciated updates & photographs of Ozzy which also helped enormously. I would 100% recommend Janir, and will absolutely have no qualms about booking with her again. Ozzy enjoyed his stay! I am so grateful & appreciative of her help and kindness. Thank you!

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Ashlynne B.
Boarding
5.0 out of 5 stars

Christina’s nephew Panos who was helping her during Coco’s stay did a fantastic job of looking after her. He was super kind and caring and sent frequent updates during her stay to let us know how she was getting on. We did a meet and greet ahead to ensure Coco got on well with Apollo (Christina’s lovely, amiable, black lab) which she did, and so it was also lovely to know and see she had great doggy company too. Thanks for taking good care of our Coco. 👍🏻🙏🏻

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Oliver D.
Boarding
5.0 out of 5 stars

Beth was amazing!! We are usually so nervous leaving our two dachshunds as they are our babies and it can be challenging finding someone who can handle them as they can be barky and territorial. Beth kept us completely calm and reassured, she sent numerous picture updates each day of the boys enjoying their walks to the beach, park and cafes, socialising them with other sausage dogs and cuddling them lots. We couldn’t have asked for a better level of care, Beth was fantastic with our babies.

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Caitlan Q.
Boarding
5.0 out of 5 stars

Amber was very professional and I felt reassured that Milo would be well looked after. He did indeed have a wonderful time and Amber sent messages and photos throughout the stay. I wouldn’t hesitate to book again and highly recommend her service.

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Catherine W.
Boarding
5.0 out of 5 stars

Copper and Ginny stayed for two weeks, and we honestly couldn’t have been happier with the care they received. From the very beginning, they took the time to get to know the dogs with a pre-stay visit and made notes about their individual routines and schedules. This really showed how kind, considerate and attentive they were. They made Copper and Ginny feel completely at home — it really was a home from home for them. It was lovely to receive regular updates while we were away, which gave us great peace of mind and was very much appreciated. Most importantly, the dogs came home very happy and clearly enjoyed their time with them. We wouldn’t hesitate to recommend them and will definitely be booking with them again. Thank you so much for taking such wonderful care of Copper and Ginny! 🐾

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Amy H.
Boarding
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Book with peace of mind

  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your dogs like family

  1. 1. Search

    Browse profiles of sitters near you who offer dog boarding
  2. 2. Meet & Greet

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Popular requests for dog boarding - Newcastle upon Tyne

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Sitters in Newcastle upon Tyne average 5
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FAQs for Dog Boarding – Newcastle upon Tyne

Frequently asked questions about Rover

The average cost for Dog Boarding in Newcastle upon Tyne on Rover is £34.5 per night (as of September 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Dog Boarding easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Dog Boarding. For more information on service fees, click here .

As of September 2026, there are 502 sitters on Rover offering Dog Boarding across Newcastle upon Tyne. Enter your postcode to see which available sitters are closest to your home.

Finding the right boarding environment is all about peace of mind. Boarding with a sitter on Rover helps you find a cosy experience in a real home for your dog.

When searching for a host, look for a sitter who:

  • Offers a secure, home-like environment that is clean and welcoming
  • Adheres to your dog’s established routine for meals, activity, and rest
  • Possesses relevant experience with your pet’s specific breed, size, and personality
  • Maintains clear communication regarding the frequency of photo and message updates

Don’t skip the Meet & Greet! The free Meet & Greet is the best way to see where your dog will sleep and who they might play with.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

While each sitter sets their own vaccine requirements, staying up-to-date on your dog's vaccines is the best way to be 'boarding ready'. Vaccinations help create a safe environment for all pets under a sitter’s care.

Sitters in North East England may request that your dog be up-to-date on core vaccines, such as Canine Distemper, Canine Parvovirus, Canine Adenovirus (also known as DHP or DHPPi), Leptospirosis and Kennel Cough. Cats may be required to have Feline Panleucopenia Virus, Feline Herpesvirus, Feline Calicivirus, and Feline Leukaemia Virus up to date.

By discussing your pet's health history early, you’re adding a layer of confidence for you and your sitter before the booking begins.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

A Meet & Greet is a short introductory meeting between you, your dog, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

If a health concern arises during a stay, your sitter is instructed to contact you and our Trust & Safety team immediately and, if needed, take your dog to the closest vet. Through our Trust & Safety support team, sitters can ask for diagnostic advice from a qualified veterinary professional if your dog is showing signs of possible illness.

For extra peace of mind, you can also prepare an authorisation form for your regular vet. An authorisation form outlines your preferred method of care and allows your sitter to bring your pet into their regular clinic.

Every qualified booking made on Rover is backed by the Rover Guarantee, which includes reimbursement for eligible emergency vet care.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

We require sitters to operate in compliance with applicable local licensing requirements. In England, pet sitters who board dogs or provide doggy day care as a business may need a valid licence under the Animal Welfare (Licensing of Activities Involving Animals) Regulations 2018. When vetting your sitter, ask if they meet local licensing requirements for dog boarding. This confirmation is important for coverage under the Rover Guarantee. Read more about our requirement for following local licensing requirements .

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