Dog Sitting Kingston upon Thames

Book a Kingston upon Thames dog sitter to watch your dog in your sitter’s home or yours.

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Over 172
pet owners in Kingston upon Thames have booked dog sitting

Kingston upon Thames, Find top-rated dog sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Olena V.
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Olena V.
£17
total per visit
5.0 out of 5 stars
61 reviews
26 repeat pet owners
10 years of experience
Kingston Upon Thames, KT1

Olena was amazing! She looked after our cat for 8 days whilst we were on holiday. He required some extra attention due to some medical issues including taking a tablet each day, which Olena gave with ease. She also sent us videos and pictures to reassure us that he was ok. Meant we could relax on holiday in the knowledge that he was being well looked after. I’d highly recommend Olena.

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Jason C.
Sitter Profile Image: Ellie M.
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Ellie M.
£12
total per visit
5.0 out of 5 stars
6 reviews
3 repeat pet owners
10 years of experience
Surbiton, KT5

Ellie is an amazing and trustworthy pet sitter. She looked after our 2 kittens while we were away and she was genuinely loving and caring for them. She kept us updated with pictures and messages everyday and she kept their spaces clean and tidy. We would definitely recommend her to everyone. Thanks Ellie 💖🙏✨

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Antonella S.
Sitter Profile Image: Natali O.
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Natali O.
Star Sitter
£14
total per visit
5.0 out of 5 stars
3 reviews
2 repeat pet owners
Kingston Upon Thames, KT1

Natali is a fantastic cat sitter. I felt so relaxed being away, with the care she gave my cats! She did all the basics plus played with them so they didn’t get bored. I got so many videos and photos and my cats clearly loved her.

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Caroline S.
Sitter Profile Image: Alex K.
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Alex K.
£20
total per visit
5.0 out of 5 stars
45 reviews
19 repeat pet owners
6 years of experience
TW10

An absolute life saver after we have a sitter cancel last minute. Arrived early as it was such a late booking, I felt totally at ease leaving benji with Alex and wouldn’t hesitate to book or recommend Alex. Thank you so much

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Reena S.
Sitter Profile Image: Ruby M.
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Ruby M.
£12
total per visit
5 years of experience
kingston, KT2

About: I’m an 18-year-old animal lover with hands-on experience caring for pets. I recently dog sat for two weeks, where I stayed in the owner’s home and cared for their senior dog full-time. This included feeding, walks, giving lots of attention, keeping to their routine, and making sure they were comfortable. I also have two cats of my own, so I’m very experienced with feeding, grooming, cleaning litter trays, and understanding different pet personalities. I’m reliable, patient, and love making pets feel safe and happy while their owners are away. I currently work part-time, so I have flexible availability throughout the week for pet sitting, drop-ins, walks, and overnight stays depending on my shifts. I’m happy to work around your pet’s routine and can provide plenty of attention, playtime, and care. I always make sure pets feel safe, comfortable, and cared for in their own home by sticking to their usual routine. During my two week live in dog sitting experience, I cared for a senior dog by feeding them, walking them, giving medication when needed, and providing companionship. I’m respectful of owners’ homes and reliable.

Sitter Profile Image: Tara S.
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Tara S.
£12
total per visit
5.0 out of 5 stars
2 reviews
1 repeat pet owner
5 years of experience
Surbiton, KT5

About: I have several years of experience caring for small to medium-sized dogs, as well as over 10 years of experience looking after cats. I take a gentle, patient, and friendly approach with all animals, always making sure they feel comfortable and well cared for. I genuinely enjoy getting to know each pet’s unique personality and building trust with them, so they feel safe and happy in my care. I’m currently looking for work, whilst doing some freelance work so my schedule is pretty flexible, therefore plenty of time for looking after pets! I provide attentive, in-home pet care by following the owner’s routine, including feeding, walking, playtime, and basic care. I ensure pets feel safe, comfortable, and well-cared for in their familiar environment.

Sitter Profile Image: Eliott W.
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Eliott W.
£17
total per visit
5.0 out of 5 stars
9 reviews
3 repeat pet owners
10 years of experience
Hampton, KT2

Huge thanks to Eliott for excellent care of my little cat

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Liz P.
Sitter Profile Image: Georgiana C.
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Georgiana C.
£14
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
15 years of experience
Kingston Upon Thames, KT1

I’m so lucky to have found Georgiana! My pets and I loved her from the moment we met! She is super responsive, on time and keeping me in the loop with details and photos of my pets. Would recommend her to anyone and definitely book her again! Thank you so much for taking such great care of my pets!

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Mari L.
Sitter Profile Image: Andrew H.
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Andrew H.
Star Sitter
£14
total per visit
5.0 out of 5 stars
53 reviews
22 repeat pet owners
50 years of experience
Surbiton, KT5

About: I have had and taken care of dogs since I was a young child. I have looked after other people’s dogs for a couple years. I have trained my own dog which has now sadly passed away. I retired this year and so I am available all week now! I am very flexible and can do most days of the week ! I have a fenced garden for dogs to play with a ball or just relax! I usually put the dogs bed my side during the day in the kitchen/living room . At night time we have an area off the kitchen where the dog has their own space and they can also be here during the day. Whenever the dog feels comfortable is fine with me. However I don’t have dogs upstairs in bed.

Sitter Profile Image: Rhiannon S.
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Rhiannon S.
£17
total per visit
5.0 out of 5 stars
26 reviews
7 repeat pet owners
12 years of experience
Hampton Wick, KT1

Always feel at ease with Rhiannon looking after my two cats. Great updates and always proactive with ways of making them feel more at ease. Thanks again Rhiannon!

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Kelvin L.
Sitter Profile Image: Ella P.
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Ella P.
£19
total per visit
5.0 out of 5 stars
3 reviews
20 years of experience
London, KT1

About: Howdy, y'all! I grew up in central Texas where I helped rescue and re-home 6+ dogs from kill shelters in San Antonio -- walking, feeding, bathing, introducing dogs to new environments, and finding two of them their furever homes. 🏡 I've handled everything from bouncy puppies to senior dogs who just need a calm presence and a good longgg, slow walk. 🐕 Now based in Kingston, I specialize in dog walking and drop-in visits. My schedule is remote & flexible, so I can work around yours -- mornings, mid-afternoons, evenings, whatever your pup needs! I treat every walk like it matters, because it does :) For regular clients I already know and trust, I'm also happy to discuss boarding in my private top-floor room, which is calm, quiet, and fully separated from the rest of the house. 🐾 🐶 I work flexibly from home, which means I'm around most days and can fit walks and drop-ins into my routine without stress. The occasional commitment aside, my schedule is adaptable for mornings, afternoons, and evenings -- just let me know what your dog needs. In fact, I look forward to having an excuse to get out of the house! I'm based in a house where there's already a resident dog, so any pup coming to stay would be entering a dog-familiar environment, though I keep my solo top-floor room completely separate if you'd prefer your dog to have their own calm space away from the household. I'm experienced at introducing dogs to new environments and other animals from my rescue work, so I'm confident in managing the meet process carefully. Since I work remotely and flexibly, I genuinely love having a dog around on my Rover days -- whether that's a pup chillin' under my desk, hangin' out by my piano, or giving me the perfect excuse to take frequent walking breaks throughout the day! 🐾 🐶

Sitter Profile Image: Chrysovalantis A.
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Chrysovalantis A.
£14
total per visit
5.0 out of 5 stars
7 reviews
20 years of experience
Kingston upon Thames, KT6

About: I’m a reliable, calm and attentive sitter who genuinely enjoys caring for animals and making sure they feel safe, comfortable and well looked after while their owners are away. I’m comfortable with pets of all ages and temperaments, from energetic young pets that need patience and consistency, to senior pets that require a gentler, more attentive approach. I’m confident sticking to routines, feeding schedules, walks, playtime, basic training reinforcement and administering basic medication if needed. What sets me apart is the level of care and attention I give. I take the time to build trust with each animal, understand their personality and create a calm environment where they feel relaxed and secure. I’m also extremely clean, respectful and dependable, so owners can feel confident both their pets and home are in safe hands. Pet care fits naturally into my daily routine and I’m able to give pets plenty of attention, consistency and companionship throughout the day. I enjoy staying active, so regular walks, playtime and keeping to feeding schedules are something I’m happy to prioritise. I’m also organised and flexible, which allows me to adapt to each pet’s individual routine and needs. I always prioritise creating a safe, calm and familiar environment for pets, whether I’m in my own home or caring for them in theirs. I follow the owner’s instructions closely so their routine stays consistent, including feeding, walks, medication and any specific care needs. In a pet owner’s home, I treat the space with respect, keeping it clean, secure, and exactly as I found it. I make sure doors, gates and windows are properly secured and that pets are never put in risky situations on walks or during play. I take time to build trust with each pet, moving at their pace and paying close attention to their behaviour so I can respond to their needs properly. My goal is always to keep them relaxed, safe and comfortable while their owner is away.

Sitter Profile Image: Trung H.
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Trung H.
£28
total per visit
5.0 out of 5 stars
21 reviews
6 repeat pet owners
5 years of experience
Kingston Upon Thames, KT2

Thank you Trung for responding to my urgent drop-in visit request promptly. When I was aboard and realized I hadn't received notification from my pet camera for a while, I was in a panic. It was late night in London. Trung confirmed he could go in 20 minutes, and he arrived as promised. He quickly confirmed my cat's safety, and provided me with peace of mind. I highly recommend Trung for his responsiveness and reliability!

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Katherine L.
Sitter Profile Image: Jessica R.
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Jessica R.
£17
total per visit
5.0 out of 5 stars
6 reviews
6 repeat pet owners
30 years of experience
KT2

About: For the first time in both our lives, childhood included, our household doesn’t have a dog in it. We have lots of experience working with dogs having spent 2 years working as full time dog walkers so are comfortable walking and looking after a whole variety of dogs, big and small, from our seniors in their twilight years to the puppies who need reminding of what their commands are! As a student, Jess has a pretty flexible schedule, it often varies but she spends lots of time at home studying and a study break to walk a dog is always welcomed! Ben works full time and looks after dogs on his days off. When making a booking, you will always be informed whether it is one of us providing your pet’s care, or both of us. We don’t have an enclosed garden but all that means is lots more trips outside. Our home is fully dog safe, we used to have a dog ourselves so we still have plenty of toys and bits and pieces.

Sitter Profile Image: Nadine B.
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Nadine B.
£13
total per visit
5.0 out of 5 stars
6 reviews
10 years of experience
Kingston Upon Thames, KT1

About: I’ve been surrounded by animals my entire life and caring for them is something that truly makes me happy. I grew up with four dogs and one cat, learning firsthand how much love, patience, and understanding each animal needs. I also spent several years cat-sitting for two cats, regularly brushing them, monitoring their health, and tending to any issues they had, always making sure they felt safe and comfortable. In my free time, I’m drawn to helping animals however I can. One of my most meaningful experiences was spending an entire day trying to rescue a lost, frightened dog roaming the streets. Moments like that reflect how deeply I care about animal wellbeing, especially when they’re scared or vulnerable. I believe every pet has their own unique personality, quirks, and needs, just like people. I genuinely love getting to know each animal individually and adapting my care to what makes them feel happiest and most secure. I’m currently a university student, and while my own pets are back home in Switzerland with my family, I miss caring for animals daily and would love to continue sharing that love and attention with your pets. Your pet’s safety, comfort, and happiness will always be my priority <3 As a university student with a very flexible course schedule, pet care fits naturally into my daily and weekly routine. I’m generally available early mornings and evenings on weekdays, and I’m fully available on weekends. Because my schedule is adaptable, I’m happy to accommodate regular routines, last-minute needs, or longer visits when required. I always make a point to set aside dedicated time for each pet, not just for basic care, but also for play, mental stimulation, and companionship. I believe keeping pets engaged and active is just as important as walks and feeding, and I genuinely enjoy spending that quality time with them. I take safety, responsibility, and trust very seriously when caring for pets in someone else’s home or outdoors. I understand that every pet, and every household has its own rules, routines, and boundaries. I always follow the owner’s instructions closely, whether that means specific walking habits, feeding routines, training rules, or areas of the home that are off-limits. I’m respectful of personal spaces and treat each home with care, cleanliness, and discretion. When outside, I stay alert and attentive at all times, prioritizing your pet’s safety and comfort while being mindful of their environment. I also pay close attention to behavior cues and body language, adjusting my approach to what helps each pet feel secure and relaxed. My goal is for pet owners to feel completely at ease knowing their pets, and their home, are being cared for responsibly, thoughtfully, and with genuine respect.

Sitter Profile Image: Ellen O.
Identity Verified
Ellen O.
£13
total per visit
5.0 out of 5 stars
8 reviews
2 repeat pet owners
29 years of experience
Richmond upon Thames, London, TW1

About: i’ve been passionate about all animal kind since childhood. i grew up always out in nature and going to anywhere i could see animals. the highlight of my childhood was meeting my hero david attenborough! my best friend growing up was my jack russell terrier alfie. i often cared for friends and family members pets being from a large family who knew how much it meant to me to be around animals. i offer dogs lots of fun and support, i understand the individual and work to find what motivates them. i can adapt to most needs and love making dogs happy. a fun fact about me is i’m using money i make from this service to save towards my wedding - i love the idea that looking after my favourite animal can fund my special day! working from home throughout the week means that i am always local and can easily fit care throughout a day/week. myself and my partner love to go for long walks and get the most out of our beautiful local area. however, a walk is never complete without a canine companion! we’re lucky enough to live in between two royal parks (bushy and richmond) where we spend hours exploring. also always love a cosy weekend night in with a pup or cat to snuggle and spoil. i live in a large flat with cosy spaces to snuggle down, big windows to sit at and watch the world go by and plenty of space to play. myself and my partner both work from home and can have a pet sat in a room with either of us, or free range throughout the flat, whichever is their/your preference. i am always respectful of someone else’s home, i understand it’s not easy allowing a new person into your space and am keen to honour the trust given. your home is your castle and i will treat your pets like royalty!

Sitter Profile Image: Xiangyi T.
Identity Verified
Xiangyi T.
Star Sitter
£45
total per visit
5.0 out of 5 stars
24 reviews
8 repeat pet owners
12 years of experience
London, KT2

About: I love animals and can give them lots of attention and love. I can train dogs. I love spending time playing with them so they are not lonely. I have very flexible working hours since i work freelance and can accomodate various needs/time requests x please check calendar for details and I will do my best to accomodate I have no animals in the property so your pet will be safe and sound in my care, they are allowed on sofas (and my bed) too to cuddle and rest

Sitter Profile Image: Janine T.
Identity Verified
Janine T.
£16
total per visit
5.0 out of 5 stars
7 reviews
3 repeat pet owners
20 years of experience
Kingston upon Thames, KT1

About: Lifelong experience, living with and raising family pets . Big and small we have loved them all. Cuddles and walks galore your fur baby will never want for more I currently work just 2.5 hours a day, Monday to Friday, and I’m available 7 days a week — so I have plenty of time to give your pet the attention they deserve. Whether it’s walk time for dogs or quiet companionship and playtime for cats, I’m home the rest of the day to keep them happy and comfortable. I can stick to your pet’s usual routine and provide lots of love, care, and company throughout the day. Pets in my care are treated like family. At home, we have a fully fenced garden for safe outdoor play and a cozy, calm indoor space where pets can relax. Our friendly French Bulldog loves company, and our two cats are dog-friendly and used to having other animals around. I always do slow, supervised introductions to make sure everyone feels safe and comfortable. Whether your pet is staying with us or I’m caring for them in your home, their safety, comfort, and happiness are my top priorities — along with sticking to their usual routines and giving them lots of love and attention.

Sitter Profile Image: Beau S.
Identity Verified
Beau S.
£23
total per visit
5.0 out of 5 stars
7 reviews
2 repeat pet owners
7 years of experience
Kingston upon thames, KT1

About: Full time dog sitter. I’ve been taking care of animals from a young age and I’m very passionate about them, I took to volunteering at a dog hotel because I wanted to be in that environment and learn to care for them, and have been caring for peoples pets for a long time ! I’m currently on my summer break before my final year at university, however I have been taking care of peoples pets during my term times and always make time to ensure the animals feel love and cared for especially while their parents are away ! I have a small garden but easy access to grass areas and enriching walks if needed and have a lot of experience with caring for animals in their home or my own

Sitter Profile Image: Shauna M.
Identity Verified
Shauna M.
£17
total per visit
5.0 out of 5 stars
3 reviews
15 years of experience
Teddington, TW11

About: Hi everyone! After a recent move, I’m now available in Hampton Wick and the surrounding areas for all your dog care needs! 🐶 Before returning to the corporate world, I spent 3.5 years working in both outdoor (field-based) and indoor doggy daycares. Prior to that, I volunteered as a community dog walker with the Blue Cross charity. I’ve also grown up with family dogs, so I can safely say I'm confident and equipped in caring for and walking dogs of all ages, sizes, and personalities...from energetic pups to the more chilled out senior citizen (dog!)🐾 Before booking- I’m happy to arrange a quick meet & greet beforehand to make sure you and your pup feel completely comfortable. Feel free to drop me a message to arrange. (Fun fact: 4 years later- I still look after one of my OG Rover dogs when needed 🥰) I currently work from the office 5 days a week, however my evening and weekends are always open to walking and caring for new fur friends. You will be updated with photos/ videos and messages while they are in my care so that you know exactly what your pooch is up to and can feel comfortable knowing they are in good hands and living their best lives.

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The median cost per Visit for dog sitting in Kingston upon Thames is £14

Dog owners share their Rover experiences - Kingston upon Thames

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5.0 out of 5 stars

Frangelica was absolutely brilliant with our cocker spaniel puppy Indie. Right away when she arrived I could tell she was really experienced and an absolute natural with her! I also really appreciated how responsive she was on the app and confirmed the booking with me at short notice. Thank you so much ☺️

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Laura & Will B.
Drop-In Visits
5.0 out of 5 stars

Tara is fantastic with our boy! Sizzle loves seeing her, she is great at communicating and sends adorable photos!

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Elle O.
Drop-In Visits
5.0 out of 5 stars

Nick dogsat for us at very short notice - he communicated really well with us in advance, was prompt, sent some lovely pics and looked after Noah impeccably. Thank you Nick!

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Iwan T.
Drop-In Visits
5.0 out of 5 stars

Excellent experience! RT walked our two large dogs while we were at work and kept us updated with his arrival, departure, and how the walks went, which gave us great peace of mind. He was friendly, professional, and reliable. We’d definitely use him again and would happily recommend him to others.

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Sasia K.
Drop-In Visits
5.0 out of 5 stars

Georgia did a drop in session with Nina - very easy and efficient to deal with. Will definitely book again when next opportunity arises!

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Terry G.
Drop-In Visits
5.0 out of 5 stars

Siobhan was lovely with my Working Cocker Spaniel Dexter. Lots of fun games and he seemed very happy and comfortable with her. Will definitely be using her again!

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Chloe S.
Drop-In Visits
5.0 out of 5 stars

Unfortunately our plans changed really last minute but Lydia was so flexible and accommodating which we really appreciate. Benji is always happy with her sitting him and she’s really trustworthy and such a lovely young lady. One of our go to sitters on rover.

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Reena S.
Drop-In Visits
5.0 out of 5 stars

Ellie was fantastic with my dachshund Otis during the drop-in visits. The moment he met her for the first time, he instantly liked her, which immediately put me at ease. She is reliable, caring, and clearly great with dogs. I also got updates and photos, and Otis was happy and relaxed the whole time. I’d definitely recommend Ellie to anyone looking for a trustworthy and attentive pet sitter. I will be booking again 😀

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Dominique L.
Drop-In Visits
5.0 out of 5 stars

Samantha was so great with Bailey! Such a doll and sent me updates with pictures of him while I was traveling and my husband was at work. Really appreciate her efforts and patience with him. He had a lovely walk and really took to Sam well. Thank you so much for taking care of our boy!

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Darlene Marisol R.
Drop-In Visits
5.0 out of 5 stars

Ganna was lovely and professional with my girls - she made me feel very confident leaving her to check in on them! She wanted lots of information before hand which made me feel very settled and my girls loved her.

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Kelly S.
Drop-In Visits
5.0 out of 5 stars

Billie was great at communicating up to and during looking after Bernard. He had a great time with her - she took him for a walk and had lots of cuddles afterwards. He would love to have her look after him again :)

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Jess K.
Drop-In Visits
5.0 out of 5 stars

Very much appreciated with Ada’s help for looking after the dogs while we were having a important event at the theatre for more than 12 hours while we’re enjoying the performance and celebrating dinner in the restaurant ,Thank You for the home visit service to put our mind at rest with no worries, Thank You Ada for doing a great job

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Wendy T.
Drop-In Visits
5.0 out of 5 stars

Daraisa has been absolutely wonderful with our dogs, Meryl and Flora. From the very start, it was clear how caring, attentive and experienced she is, and we’ve always felt completely confident leaving them in her care. Both dogs afterwards are home happy, relaxed and clearly well looked after, which says everything. Daraisa takes the time to understand each dog’s personality and needs, and it really shows in how comfortable and settled they are with her. Communication has always been excellent, and it’s reassuring to know they’re being cared for by someone who genuinely loves what she does. We wouldn’t hesitate to recommend Daraisa to anyone looking for reliable, kind and professional doggy daycare.

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David C.
Drop-In Visits
5.0 out of 5 stars

Mabel clearly took to Scarlett and they had a lovely afternoon together. Scarlett was very accommodating and responded to messages quickly. Mabel will definitely be back!

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Helen W.
Drop-In Visits
5.0 out of 5 stars

Gabriella done drop in visits twice a day for my French bulldog chance and would highly recommend her to anyone and would have her back again. She kept in contact with me the whole time sending me pictures f chance and updates even got a cute valentines picture from her off him. Lovely women and will always book with her again when needed to. Thank you so much your the best xx

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Sophie B.
Drop-In Visits
5.0 out of 5 stars

Kat and her mother took an incredible amount of time and care with my very anxious and shy senior dog. Each time they visited her, they made sure she had plenty of enrichment time, and worked to build her confidence with new people. They went above and beyond what was asked of them, and I’d highly recommend them to any doggy parents who are in need of a little extra help.

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Deanna M.
Drop-In Visits
5.0 out of 5 stars

Cheryl is an absolute gem! She did a fantastic job looking after my two daxies for 3 weeks and they absolutely adored her 😊. The daily photo updates were an added bonus - made me feel so connected to them! She's super responsive and professional, making the whole experience stress-free. Highly recommend her for any pet-sitting needs 🐾💕!

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Prenisha N.
Drop-In Visits
5.0 out of 5 stars

Ella was absolutely wonderful with Isadora. She accepted the booking at very short notice, which I really appreciate. I’d happily recommend her and would love to book her again.

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Vijay B.
Drop-In Visits
5.0 out of 5 stars

Robert was an excellent carer and a great communicator throughout the entire experience. He was fantastic with our dog and it was clear from the start that he genuinely cares about dogs and their wellbeing. We felt completely at ease knowing our dog was in such capable and caring hands. Highly recommend Robert to anyone looking for a reliable and compassionate dog carer.

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James M.
Drop-In Visits
5.0 out of 5 stars

It was the first time that Tamara had sat for us and she was brilliant. Hani is a little bit challenging, with her age and blindness. Tamara went above and beyond and made sure that Hani was safely settled before leaving. I will definitely be asking Tamara to sit for us again.

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Julia H.
Drop-In Visits
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Sitters in Kingston upon Thames average 3
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FAQs for Drop-In Visits - Kingston upon Thames

Frequently asked questions about Rover

The average cost for Dog Sitting in Kingston upon Thames on Rover is £16.1 per Visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Dog Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Dog Sitting. For more information on service fees, click here .

There are 21,401 sitters on Rover for Dog Sitting in Kingston upon Thames. About 83% of Kingston upon Thames sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Kingston upon Thames choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

A Meet & Greet is a short introductory meeting between you, your dog, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 89% of sitters can help with special care needs
  • 89% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

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