Pet Sitting Havering

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 101
pet owners in Havering have booked pet sitting

Havering, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: April W.
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April W.
Star Sitter
£18
total per visit
5.0 out of 5 stars
8 reviews
2 repeat pet owners
15 years of experience
Havering, London, RM1

I am so happy I found April. She looked after my beagle Pyppa with so much care and kindness. My dog is not easy (older and a bit anxious), but April was very patient and understanding. I felt at ease knowing Pyppa was in good hands. Highly recommend!

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Karolina B.
Sitter Profile Image: Naomi L.
Naomi L.
Star Sitter
£20
total per visit
5.0 out of 5 stars
38 reviews
12 repeat pet owners
11 years of experience
romford, RM7

Naomi is a brilliant cat-sitter. She's attentive to our cats, provides daily updates with pics and makes you feel assured that your cats are in good hands.

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Nina F.
Sitter Profile Image: Ho Yee Metti S.
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Ho Yee Metti S.
£16
total per visit
5.0 out of 5 stars
5 reviews
2 repeat pet owners
1 year of experience
Romford, RM7

Metti did a wonderful job of looking after our 2 kitties Moomin and Goma. They seemed relaxed and happy after we are back home and she sent regular photos and updates during the whole sit too! Definitely recommend :)

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Charity T.
Sitter Profile Image: Codie W.
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Codie W.
£17
total per visit
5.0 out of 5 stars
1 review
1 repeat pet owner
1 year of experience
RM1

Good communication

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Jade L.
Sitter Profile Image: Inderjit B.
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Inderjit B.
£20
total per visit
5.0 out of 5 stars
3 reviews
17 years of experience
Romford, RM2

About: Dogs have been the heart of my home for nearly two decades. After 14 wonderful years with my beloved Staffy, Tyson, I welcomed Titan into my life three years ago. Titan is a friendly, neutered Staffy-mix who truly lives up to the "nanny dog" reputation. I know how hard it is to be away from your fur-baby. I provide regular updates and photos throughout the day so you can see exactly how much fun they are having. We can't wait to welcome your pup into our home! Safety & Supervision First As a stay-at-home mum, I am home throughout the day. My husband Gurpal works from home two days a week, this means your dog will rarely, if ever, be left alone. I have two children 3 and 5 years old who have grown up with dogs their whole life. Our Daily Routine Your dog won't just be "watched"—they will be part of the family. Our days are filled with: Active Play: Frequent garden games and mental stimulation. Daily Walks: Regular outings to stretch our legs and explore. Secure Environment: I have a large family home and a garden that is significantly larger than average—fully fenced and perfect for zoomies! Home Comforts: Whether it’s lounging in our spacious living area or sunbathing in the garden, I treat our guests exactly like our own.

Sitter Profile Image: Kimberly J.
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Kimberly J.
Star Sitter
£17
total per visit
4.9 out of 5 stars
57 reviews
22 repeat pet owners
10 years of experience
Romford, RM2

Kimberly was absolutely wonderful with our Rollo. She took such great care of him and kept us updated throughout with plenty of photos and videos, which gave us real peace of mind. It was clear he was having a fantastic time - we couldn’t have asked for a better experience!

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Joanna T.
Sitter Profile Image: Theo K.
Theo K.
£18
total per visit
5.0 out of 5 stars
5 reviews
3 repeat pet owners
11 years of experience
Romford

So happy to have found Theo ! My three gremlins were also very happy ! Theo went above and beyond (one cat had an explosive poo episode) .. will be using for all Future visits

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Rebecca m.
Sitter Profile Image: Paige D.
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Paige D.
£12
total per visit
14 years of experience
Romford, RM7

About: I’ve been around and owned horses and dogs from a young age so for many years and currently own two extremely well-loved French Bulldogs, so I understand how important it is to find someone you can trust with your pet. I love animals more than people my partner often refers to me as ace Ventura 🤣 I have experience with dogs of different sizes and personalities I love the crazy ones! I’m strong and I am confident with walks, feeding, playtime, administering basic care and keeping routines consistent. I’m active, reliable and will always treat your dog as if they were my own. Whether your dog needs a fun walk, company during the day or overnight care, I’ll make sure they feel safe, happy and well looked after while you’re away, I can even spam you with photos if you like. I work full-time from home (apart from a Tuesday I go to the office in Brentwood) during the week and am available for walks before and after work, evenings and weekends. I also offer drop-in visits and house sitting with advance notice. I’m active, reliable and happy to work around your dog’s usual routine to keep them happy and comfortable. I know every dog is different, so I always take the time to understand their routine, personality and any specific needs. Whether I’m walking your dog, visiting them at home or house sitting, I’ll provide plenty of care, attention and regular photo updates so you know they’re safe and happy. I’ll always respect your home, follow your instructions carefully and treat your pet as if they were my own.

Sitter Profile Image: João G.
Identity Verified
João G.
£12
total per visit
10 years of experience
Gidea Park, RM2

About: I am currently a Uni student that loves animals, while I would love to have some, unfortunately I can't, as I am currently living in accommodation, to get around that I decided to try and find some to take care of! :) I have had a few pets ever since I was little, from hamsters, tortoises, birds, dogs and so on. I have taken care of quite a few pets, such as cats, dogs, birds, etc, mostly of these pets were dogs as I am more familiar with dogs and they are my favourite animal. I try my best to spoil the pets, by buying them toys, their favourite snacks and so on. I can do weekends, just contact me to arrange the times as I am usually working. Rest assured that you'll leave your pets in safe hands. I am currently working part time and studying full time, therefore I might need to check my calendar before confirming any bookings, but I am always willing to walking/taking care of your pet(s). Apologies for that! I have experience with many dogs, small, medium and big. I will always make sure that the needs of your pet(s) are fulfilled as well as ensuring a safe environment for them to play/roam around.

Sitter Profile Image: Rachael P.
Identity Verified
Rachael P.
£12
total per visit
5.0 out of 5 stars
2 reviews
1 repeat pet owner
20 years of experience
Romford, RM2

About: We have both had small and medium sized dogs growing up, including both senior and puppies needing training. We absolutely love looking after our friends dogs. Since we work full-time, we don't have a dog of our own yet—which means when we’re with your pet, they get 100% of our undivided attention, energy, and affection. We both work full-time, so will always make sure our available time is when we are home, giving your pet 100% of our attention when required. We have a fenced 90ft garden so lots of space to run and play fetch. We don't have any pets in our home so if your animal is a little nervous with other animals that's nothing to worry about.

Sitter Profile Image: Leanne D.
Identity Verified
Leanne D.
Star Sitter
£17
total per visit
5.0 out of 5 stars
60 reviews
23 repeat pet owners
16 years of experience
Hornchurch, RM11

Excellent service from Leanne and Kane. Both were very warm and I felt reassured they would take good care of our cats. They were interested in their different personalities and and what each cat liked. Really good communication whilst we were away with daily updates with lots of photos. Would strongly recommend and would use them again

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Siobhan T.
Sitter Profile Image: Brooke M.
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Brooke M.
£15
total per visit
4.5 out of 5 stars
2 reviews
8 years of experience
Romford, RM7

Brooke looked after our fur baby while we were away and she’s trustworthy, polite and a lovely person. Our cat never comes in so the food, water and litter tray were the most important parts of his care. The only negative is despite me giving her detailed instructions and reminding her we came home to find lots of tiny clumps in the litter tray and found wee on the lid which was very disappointing as i made it very clear that Sammi is very fussy about his litter tray. Other than this everything was fine. His water bowl had slime at the bottom of it which meant it hadn’t been washed properly. My advice to Brooke is to make notes when she visits prior to a booking so that everything is completely clear.

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Sadaf B.
Sitter Profile Image: Sara M.
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Sara M.
£13
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
25 years of experience
Hornchurch, RM11

Thank you so much, Sara, for looking after our cat. The kids really appreciated the lovely photos and videos and Jupiter looked truly contented. We would be very happy to contact you again when we need a sitter. Thanks a million!

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Molly L.
Sitter Profile Image: Maria W.
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Maria W.
£12
total per visit
50 years of experience
Romford, RM7

About: I have looked after family pets, dogs, cats, a parrot & rabbits for many years but would love to help others as well. I love walking and am happy to take dogs for a long walk. I love cats as well, I would be happy to keep them company for a while, administer medication & feed them. Recently I have looked after 5 cats which was an interesting experience. Luckily they all had name tags so that I knew who was who! I would be happy to stay overnight if necessary. I have recently retired from my teaching job (food technology) so I'm now available day & night to care for your pets or to walk your dogs. I have a very safe bungalow, the garden is fenced securely in which I can look after your dogs and plenty of room inside if the weather is bad.

Sitter Profile Image: Tracy B.
Identity Verified
Tracy B.
£12
total per visit
30 years of experience
Hornchurch, RM11

About: I have had puppies and kittens all my adult life so am very experienced in what care they require and how special they are to each of their owners and how important it is to find someone you totally trust with your babies. I am a midday assistant in a school so I work between 11.45-1.15 term time only so I have plenty of spare time to help look after your beloved animals I have 2 cats who both have different needs my normal cat(Tilly) is 16 and just likes a little fuss when she decides to my sphinx cat (Winnie) requires lots of love and attention she loves to interact whether that’s cuddles or playing

Sitter Profile Image: Alexandra M.
Identity Verified
Alexandra M.
£13
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
10 years of experience
Romford, RM7

About: I lived all my life around animals , especially dogs and cats and would be lovely to have some pet company in our house . We are a frendly quiet family Hi! I’m a stay-at-home mom to a sweet and energetic 3-year-old daughter, which means I’m home full-time and able to give pets plenty of attention throughout the day. We absolutely love animals, and your pet will be treated like part of our family while they’re here. My fiancé, Gabriel, works full time, and when he’s home we enjoy going for walks or visiting the park for about 30 minutes to an hour (depending on the weather). Daily outdoor time is already part of our routine, so it’s easy for us to fit in regular walks and playtime for your pet. Spacious house with plenty of room for pets to explore and relax Lovely fenced garden — perfect for safe outdoor play, sunbathing, or potty breaks Pets are welcome on the couch and can get comfortable wherever they feel happiest Constant supervision, especially with pets that need extra attention A calm, family-style environment with lots of interaction 🧸 Toys & Supplies I don’t provide specific dog or cat toys or food, so please bring anything your pet needs or loves. However — fun bonus — pets often enjoy playing with some of our old baby toys (safe, soft, and supervised). They usually get quite entertained!

Sitter Profile Image: Anisha P.
Identity Verified
Anisha P.
£12
total per visit
5.0 out of 5 stars
6 reviews
1 repeat pet owner
12 years of experience
Romford, RM2

Anisha was great with our Rollo. Very responsive and kept me updated during her visit.

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Joanna T.
Sitter Profile Image: Emma B.
Identity Verified
Emma B.
£12
total per visit
15 years of experience
Havering, RM2

About: We’ve recently moved to the area but don't have pets with us yet and miss their company! In our family home, we have three rescue cats (one three-legged) and two rescue rabbits. Between us we have previously owned dogs of various breeds, cats, rabbits, guinea pigs, fish and hamsters We have a genuine love of animals and take great pride in making sure they feel safe, comfortable, and happy. Whether it’s playtime, walks, cuddles, or simply being a calm presence, we always treat pets as part of the family. With over 15 years’ experience, we regularly pet sit for family and through TrustedHousesitters, looking after cats and dogs in their owners’ homes (see reviews in photos). We’re confident handling nervous rescues and pets with health issues, experienced in administering medication, and passionate about giving animals a safe, trusted, and loving environment. Please drop us a message if you have any questions. Pet sitting fits perfectly with my flexible remote work, allowing me to care for pets during days, long weekends, or quick visits around my schedule. I prioritise safety, trust, comfort, wellbeing, and happiness. Prefer caring for pets in their owner’s home due to space, but happy to adapt if needed.

Sitter Profile Image: grace y.
Identity Verified
grace y.
£12
total per visit
8 years of experience
Essex, RM11

About: I have taken care of animals since I was a child, I walked my friends and families dogs of all sizes. I have done hours of work experience in a vets and cared for many unwell dogs and cats, strays, and also dogsat my friends dogs. I can read body language well and can provide accurate enrichment based on their age, size and needs. If any medication, grooming or special needs are required, let me know and I can accomodate I am currently studying an extra year at sixth form, however I don’t go in everyday and I am free most evenings, weekends and some weekdays. Over holidays I am free everyday and can travel to support owners needs. I have a fenced garden and own two rabbits and a tortoise which are kept seperate from in my own home. I can crate animals if needed, I live near to two parks and have outside areas for them to pee/poo, while also having big indoor spaces for them. In an owners home I can follow any restrictions (not on beds, diet etc).

Sitter Profile Image: Samantha W.
Identity Verified
Samantha W.
£13
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
20 years of experience
Essex, RM9

Samantha has been brilliant with my boy ray, she updates regularly, ray has been so happy as well we will be using Samantha all the time now

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Samuel W.
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The median cost per Visit for pet sitting in Havering is £13

Pet owners share their Rover experiences - Havering

1 / 1
5.0 out of 5 stars

I can't recommend Louise highly enough. It was my first time using Rover and leaving my cat with someone I didn't know so I felt a bit anxious but Louise put me completely at ease from the very beginning. She was friendly, professional and clearly very experienced with cats and I felt confident that my cat was in safe hands. Throughout the time I was away she was very communicative, sending regular updates and photos, which made such a difference and really helped me relax. I came home to a happy, well-looked-after cat, and I wouldn't hesitate to book her again. Thank you so much!

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Natalie P.
Drop-In Visits
5.0 out of 5 stars

First time I had used a sitter and Sarah was amazing. My cat was so happy and settled with her. She sent lots of photos and videos at each visit which I really loved. Highly recommend. I plan to use her again in August.

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Angela E.
Drop-In Visits
5.0 out of 5 stars

I have never left my fur babies before with anyone apart from family. To put into context I have a four cats all with their own personalities and needs. I could not recommend Tori enough. She clearly loves animals and cares for them like her own. My cats are normally quite anxious with new faces but they have completely taken to Tori and I can tell how at ease they were with her being around especially given their parents were away. It’s has been so reassuring to know they have been in such safe hands this whole time. Thank you Tori!!!

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Jodie O.
Drop-In Visits
5.0 out of 5 stars

Was first time leaving Pascal, April has kept us updated with photos as well. Pascal has been well looked after would definitely use April again many thanks for looking after our kitty x x

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Emily M.
Drop-In Visits
5.0 out of 5 stars

Naomi was amazing when looking after my cat Poppy. She gave her loads of attention and care and I came back to a super happy and content Poppy! Thank you so much for your care and consideration!

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Marta-Adriana T.
Drop-In Visits
5.0 out of 5 stars

Samantha has been brilliant with my boy ray, she updates regularly, ray has been so happy as well we will be using Samantha all the time now

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Samuel W.
Drop-In Visits
5.0 out of 5 stars

We can't recommend Teodora highly enough! She took wonderful care of Moony while we were away. Communication was excellent throughout - she kept us updated and sent loads of adorable photos, which gave us so much peace of mind. It was clear Moony had a great time, especially playing with Teodora's little one. When we got back, Moony was happy, relaxed, and clearly well looked after. We could tell our pet had been in caring, attentive hands the whole time. Thank you, Teodora - we'll definitely be booking you again!

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Cosmin P.
Drop-In Visits
5.0 out of 5 stars

I can't explain how grateful I am to . Leanne and Kane for taking care of my cat! They are professionals with an excellent attitude towards their work. I would seek their services whenever I needed them. Thank you, thank you, thank you 🙏❤️

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Stefi N.
Drop-In Visits
5.0 out of 5 stars

Owen delivered a fantastic drop in service to my dogs. Extremely hot weather and Owen adapted the plan to make sure my dogs were fed and watered to support them during the heatwave. On time and gave great updates about my dogs. Would highly recommend him and will be using him again without doubt. My mind was at peace knowing my dogs were in good hands.Thank you Owen

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Glen C.
Drop-In Visits
5.0 out of 5 stars

Amy is always great when it comes to stay with our kitties :) She sends constant updates, goes the extra mile to make sure everything is perfect, we all simply love her! Thank you so much 🐾🐾

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Erica P.
Drop-In Visits
5.0 out of 5 stars

Thanks again Sarah for another great sitting! Jupiter seemed very chilled and contented when we returned and was even friendly to the dog! Much appreciated.

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Molly L.
Drop-In Visits
5.0 out of 5 stars

Mia has been great. She was able to pop in to see our dog for a few days on very short notice, and was very flexible when we needed to change a few days at the last minute. We wouldn’t hesitate to use her again!

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Ben S.
Drop-In Visits
5.0 out of 5 stars

Courtney came and visited our cat twice a day for a fortnight. She kept us updated daily and we were confident that our cat was being looked after well. She was polite, friendly and clarified if unsure of anything. Overall communication was very good and we will definitely use her again.

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Paula D.
Drop-In Visits
5.0 out of 5 stars

Kimberley has been amazing with our puppy. I received regular updates with videos and photos. I would 100% recommend her.

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Donna C.
Drop-In Visits
5.0 out of 5 stars

Jess looked after our dogs (in our home) and done a great job in doing so. Regular water changes, lots of company and snuggles with regular picture updates. Will book again when needed, A* sitter.

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Sarah D.
Drop-In Visits
5.0 out of 5 stars

Zuzanna was brilliant, great contact from the moment of enquiry till after the visit. She kept me updated on every step ans sent loads of update pics and videos. Grazyna the cat approves!

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Anna D.
Drop-In Visits
5.0 out of 5 stars

Kirsty looked after my fur babies in my home fantastically, she helped find a way to best give one of my babies medication, so extra stars for that. She helped keep the place tidy and was wonderfully caring and considerate and communicated well and I felt confident that they were in good hands. Thank you so much Kirsty ⭐️

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E A M.
Drop-In Visits
5.0 out of 5 stars

This is the third time we’ve used Georgina to look after our cat and as usual Georgina was amazing in popping in everyday, keeping us updated and sending us lots of pictures. We came back home after ten days to a very happy kitty. Thank you Georgina, Hugo misses you already and can’t wait for the next visit.

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Divya M.
Drop-In Visits
5.0 out of 5 stars

I booked Adina last minute to take care of my cat Archie on a bank holiday weekend when my other cat sitter cancelled last weekend. Adina was able to squeeze me in. Adina took very good care of Archie, and I was reassured by her prompt communication and care that Archie was well taken care of over the weekend. Archie had just been recently rehomed to me and this was the first time that I had left him overnight and with a sitter, so I was initially nervous but that soon melted away with the photos and videos Adina sent me. I would recommend Adina to anyone.

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Katie S.
Drop-In Visits
5.0 out of 5 stars

This was our first experience with a cat sitter, and we are very pleased with Anna and Rover. Anna was thoughtful, friendly, and went out of her way to accommodate my requests. We just got back home to well fed and taken care of cats, who were missing us, for sure, but that was to be expected, since we were gone for 2 weeks. I love the fact that I got to see pictures and videos of the cats everyday, and I would have a brief chat with Anna, everyday, where she would update me about all three of my cats. It's been a happy experience. We will be looking forward to booking Anna and Rover again. Thank you!

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Zarlasht Q.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

    It's that easy! All payments are processed via Rover's secured platform

Sitters in Havering average 2
repeat pet sitting pet owners

FAQs for Drop-In Visits - Havering

Frequently asked questions about Rover

The average cost for Pet Sitting in Havering on Rover is £16.1 per Visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 22,297 sitters on Rover for Pet Sitting in Havering. About 85% of Havering sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of July 2026, there are 22,297 sitters on Rover offering Pet Sitting across Havering. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Havering pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Havering choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 89% of sitters can help with special care needs
  • 88% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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