Pet Sitting Brentwood

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 35
pet owners in Brentwood have booked pet sitting

Brentwood, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Jenny D.
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Jenny D.
£14
total per visit
5.0 out of 5 stars
8 reviews
4 repeat pet owners
50 years of experience
Brentwood, CM15

Amazing experience with Jenny from start to finish. She is the best sitter we have experienced with. Very detailed and caring of our kitty. Can’t recommend her enough and will be using her again.

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Fa S.
Sitter Profile Image: Charlotte H.
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Charlotte H.
Star Sitter
£14
total per visit
5.0 out of 5 stars
29 reviews
4 repeat pet owners
10 years of experience
Shenfield, Brentwood, CM13

Charlie and Gary stepped in at short notice to do a drop in visit for my two dogs which I really appreciated. They fed them and let them out meaning I didn’t have to worry about rushing home to be there. I would definitely reckoned them to look after your animals.

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Nicola G.
Sitter Profile Image: Kate M.
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Kate M.
Star Sitter
£17
total per visit
5.0 out of 5 stars
11 reviews
6 repeat pet owners
10 years of experience
Hutton, CM13

I have had Kate dog sit Ella over the last few weeks and she has been brilliant with Ella. I am always entertained with Ella’s daily report card in regards to what she got up to, leaving me with lots of reassurance that she is in the best hands whilst I’m at work. I would highly recommend Kate!

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Kayleigh H.
Sitter Profile Image: Stevie E.
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Stevie E.
Star Sitter
£9
total per visit
5.0 out of 5 stars
7 reviews
2 repeat pet owners
5 years of experience
Pilgrims Hatch, CM15

About: Hi, I’m Stevie, the face behind my new dog walking and pet drop-in service here in Brentwood. Animals have always been a huge part of my life, and over the past five years I’ve been lucky enough to turn that passion into hands-on experience. I previously worked with Kirsty’s Animal Magic, where I was involved in dog boarding, daycare, and drop-in visits. During that time, I cared for dogs of all breeds, sizes, and temperaments, building strong bonds with both pets and their owners. Now, I’m excited to branch out on my own and bring that same level of care, reliability, and love to pets in the Brentwood area. I truly understand that every animal is unique, and I take the time to get to know their individual needs, routines, and personalities so they feel safe, happy, and comfortable while you’re away. Whether it’s a fun, energetic walk or a calm and reassuring drop-in visit, your pet will always be treated as if they were my own. I’m also pet first aid trained, so you can have peace of mind knowing your furry friend is in safe and capable hands. For me, this isn’t just a job—it’s something I genuinely love doing every single day. I look forward to meeting you and your pets! Pet care is my full-time job, so I’m able to offer consistent and reliable availability for you and your pets. I provide dog walking Monday to Friday, typically between 11am and 3pm—perfect for midday walks while you’re at work or busy during the day. I’m also available for both dog and cat drop-in visits up to three times a day, Monday through Sunday. Whether your pet needs feeding, company, playtime, or a quick check-in, I can be flexible to suit your routine. Because this is what I do full-time, I’m able to give your pets the time, attention, and care they deserve, while also being dependable and easy to book around your schedule. Your pet’s safety, comfort, and happiness are always my top priorities. When out on dog walks, I take a calm and attentive approach, making sure each walk is suited to your dog’s age, energy level, and personality. I keep dogs on the lead unless told otherwise and only in safe, appropriate areas. I’m always aware of our surroundings—avoiding busy roads, being mindful around other dogs, and making sure your dog stays safe and comfortable at all times. I also carry water when needed and keep a close eye on signs of tiredness or stress so your dog can enjoy their walk safely. For drop-in visits, I respect that your home is your pet’s safe space. With both dogs and cats, I stick closely to their usual routine to help them feel relaxed and secure. This includes feeding, refreshing water, cleaning up where needed, and spending quality time playing or giving affection—depending on what your pet enjoys. I’m especially mindful with cats, understanding that some prefer gentle interaction while others may need a bit more space and patience. I am pet first aid trained, so you can feel confident that your pet is in safe and capable hands. I treat every pet as if they were my own, always aiming to create a calm, caring, and trustworthy environment while you’re away.

Sitter Profile Image: Kerry G.
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Kerry G.
£15
total per visit
5.0 out of 5 stars
19 reviews
4 repeat pet owners
20 years of experience
Brentwood, CM14

Thanks so much Kerry! My boys were very happy and I would recommend you to anyone. Kept in regular contact and sent pictures daily, it’s so good to know they’ve been looked after so well! Thank you xx

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Hannah M.
Sitter Profile Image: Jade F.
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Jade F.
Star Sitter
£16
total per visit
5.0 out of 5 stars
18 reviews
3 repeat pet owners
25 years of experience
Brentwood, CM14

Jade was wonderful with our 2 cats. She popped in to feed and play with them twice a day and we got great photos and a little update each time which put us at ease for our first time having a sitter - plus I actually think Jade took better photos of them than I do myself 😅 would highly recommend!

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Sammi L.
Sitter Profile Image: Kendall j.
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Kendall j.
£17
total per visit
5.0 out of 5 stars
6 reviews
3 repeat pet owners
10 years of experience
Brentwood, CM15

Kendall looked after Hugo beautifully today. She took him for a walk then did a drop in visit as we were out all day. She did everything I asked her to do and kept me in the loop. Kendall was caring and attentive and Hugo was very happy to see her. Was very reassuring knowing he was in such good hands 😄😄

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Charlotte M.
Sitter Profile Image: Serena D.
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Serena D.
£13
total per visit
5.0 out of 5 stars
10 reviews
2 repeat pet owners
21 years of experience
Brentwood, CM14

About: I grew up with a gorgeous border collie whom I trained to a high level as the breed requires lots of mental stimulation and physical activity. In my previous role I would also dog sit a variety of breeds and loved every second! I currently work hybrid with my partner Sam so one of us is always at home during the week. We enjoy going on walks around the local forests and Essex countryside. I have a spacious garden in a gated community plus lots of local green areas where furry friends can enjoy long walks and nature. There are many dogs in the neighbourhood for them to socialise! There is a lift in my apartment building for older dogs who may be less mobile, it also leads directly to the garden. My apartment is one floor so the pooch would not have to climb stairs or be separated at night, meaning they would have constant company. I have comfy beds, blankets, treats and toys, and welcome their favourites into the home.

Sitter Profile Image: Flora G.
Identity Verified
Flora G.
£12
total per visit
5.0 out of 5 stars
11 reviews
2 repeat pet owners
11 years of experience
Brentwood, CM13

About: Although I’m just starting out professional pet care, I’ve grown up with dogs my whole life and I’m used to looking after them on my own. My dogs vary in age with the oldest being 14, so I have experiencing with senior dogs who may need a bit more support. I’m happy to discuss sending pictures and updates whilst you’re away so you can keep in contact with your dog!! I’m currently home from university for the summer so I am available most days of the week to take care of your dog!! I do have holidays pre-booked so I cannot do certain times in the summer but other than that im flexible. I will make sure your dogs sticks to their routine to create a comfortable and stress free environment for your pup. When house sitting I will keep your house extremely clean and respect your property. I’m very happy to do pre-visits with you and your dog to make sure I’m the right fit for your needs!

Sitter Profile Image: Katie W.
Identity Verified
Katie W.
£17
total per visit
5.0 out of 5 stars
7 reviews
1 repeat pet owner
18 years of experience
Brentwood, CM14

About: I provide personalised, one to one care, treating every dog as if they were my own. I live with my partner, and we have both grown up with dogs in our lives - and still have them in our families - so caring for dogs has always been a natural and important part of who we are. Our home is full of genuine love, understanding and respect for animals. I take the time to understand each dog's routine, unique personality and individual needs, so they always feel safe, relaxed and truly loved while in my care. I have experience caring for a puppy, including reinforcing basic training, maintaining toilet routines, and helping them settle into positive habits. I am also confident and patient with senior dogs, providing gentle support, administering medication if needed and offering plenty of comfort and reassurance. Communication is very important to me and I know how much trust it takes to leave your dog with someone else. I can provide regular updates, messages and photos so you can feel completely at ease. My goal is to always create a secure, calm and happy environment where your dog feels right at home. Pet care fits naturally into my daily routine, as I am currently not working elsewhere and can dedicate my full time and attention to the pets I care for. This allows me to be very flexible and fully present. Because I am at home and available throughout the day, I can offer regular walks, feeding at preferred times, playtime and plenty of attention. I provide attentive, personalised care based on each pet's routine, needs and personality. Whether caring for pets in my home or in the owner's home, I aim to keep things as familiar and stress-free as possible. If your pet is crate trained and used to having their own crate, I'm more than happy to continue this routine and can provide space for it in my home. I kindly ask that you supply the crate so it feels familiar and comfortable for them. However, if your pet is accustomed to more relaxed arrangements, they are also welcome to enjoy cuddles on the sofa or sleep in bed, ensuring they feel comfortable, secure and at home. When caring for pets in an owner's home, I respect their property and maintain the pet's normal routine to minimise disruption and stress.

Sitter Profile Image: Caitlin M.
Identity Verified
Caitlin M.
£14
total per visit
5.0 out of 5 stars
10 reviews
1 repeat pet owner
15 years of experience
Brentwood, CM13

About: I’ve taken care of dogs since the age of 10, from friends and families pets, to looking after my own for the last 10 years. I have a hybrid work schedule with flexible working hours so I’m frequently available to look after your furry friends during the week and on weekends :) I have a fenced back garden which offers a very safe space for your pawfect friends to run around if they want to, my house is open plan but cosy enough for them to feel safe and secure! We are a house where dogs are part of the family so the default will be that they can join us for a cuddle on the sofa & on the beds unless the tail waggers owners tell us any different!

Sitter Profile Image: Abbie B.
Identity Verified
Abbie B.
£14
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
Brentwood, CM14

Abbie was the best cat sitter for our little ragdoll Snowii, she was excellent at staying in contact, regular pics and videos for reassurance and a lovely person! Our cat was very comfortable with her from day 1!

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Rochelle S.
Sitter Profile Image: Verity H.
Identity Verified
Verity H.
£13
total per visit
1 repeat pet owner
16 years of experience
Brentwood, CM14

About: I had my Jack Russell for 16 wonderful years and I want to give the same care to other pets, especially as we have just lost him through old age. I love walking but also chilling out if your pet isn't active. I've looked after different kinds dogs and cats for friends and family. I work Mon-Friday 9-5pm each week usually, however this is hybrid working so I am often at home, and I can usually fit my schedule around your pets care. Just enquire! I will take care of your pet like they are my own and make sure they are safe and happy. I will follow your requests and preferences.

Sitter Profile Image: Liberty W.
Identity Verified
Liberty W.
£14
total per visit
5.0 out of 5 stars
6 reviews
3 repeat pet owners
3 years of experience
Great Warley, CM13

Brilliant Liberty, sorry for me not responding as couldn't get a connection. Well done Liberty and thank you for a great job xx

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Sue T.
Sitter Profile Image: Giorgina P.
Identity Verified
Giorgina P.
£16
total per visit
5.0 out of 5 stars
36 reviews
7 repeat pet owners
4 years of experience
Ingatestone, CM4

About: I have a cat and two dogs of my own, which I have taken care of since they were puppies. I have both dog sat and cat sat for multiple friends and family (including over long periods of time). I am currently a second year biology student with a particular interest in animal behaviour. On my days off from university I enjoy looking after and forming connections with your pets and i feel very passionate about what i do. I will make sure your pets are safe, happy and fed. I will keep a constant eye on them and look after them to the best of my ability.

Sitter Profile Image: Chloe G.
Chloe G.
£12
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
8 years of experience
Hutton, CM13

Chloe did a great job of looking after Whitney and Marshal. Highly recommend her to any cat owners looking for help when they’re away.

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Oliver S.
Sitter Profile Image: Sean B.
Identity Verified
Sean B.
£13
total per visit
5.0 out of 5 stars
2 reviews
5 years of experience
Brentwood, CM13

Sean was fantastic and went above and beyond looking after our cat. Well recommended.

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Riccardo R.
Sitter Profile Image: Basil Boris T.
Identity Verified
Basil Boris T.
£17
total per visit
5.0 out of 5 stars
4 reviews
2 repeat pet owners
2 years of experience
Shenfield, CM15

About: I work from home and care for our two maltipoos, giving me daily hands-on experience with puppy care, socialisation, and basic training. I provide a safe, attentive, and loving environment with an outdoor garden and green space in a gated community. Your dog will have constant supervision, plenty of companionship, and a home-like setting that sets apart from kennel-like care. Pet care fits naturally into my daily routine since I work from home and care for my own two dogs throughout the day. I’m home full-time, so I’m available for regular walks, playtime, feeding, and attention, with flexibility to adjust based on each pet’s needs and schedule. In my home, pets are cared for like family—with constant supervision, safe indoor spaces, and plenty of affection. I ensure a clean, dog-friendly environment and provide regular potty breaks, walks, and play in our garden and the gated community’s green space. I monitor all interactions to ensure everyone gets along and tailor care to each pet’s routine and comfort level.

Sitter Profile Image: Ciara S.
Identity Verified
Ciara S.
£13
total per visit
16 years of experience
Brentwood, CM14

About: I am a pet sitter who lives in Brentwood. I am available most of the week for visits (dogs and cats) and dog walks. I am an animal lover who had lots of pets during my childhood. I had dogs and cats at the same time and enjoyed their company and friendship. I have a ginger cat at home. He doesn’t like dogs. That’s why we only keep my little ginger as the family pet. I like playing with dogs, taking them for walks, giving them treats and serving their food. I have experience bathing dogs and brushing them. I like petting cats, feeding them, playing with them and brushing them if they allow me. On Mondays and Wednesdays I am free most of the day to visit your pet for over an hour or take your dog for a long walk. I am available to go and visit your pet all days of the week, specially early mornings or evenings. I can take dogs for a walk on Mondays, Wednesdays and weekends.I can stay with cats and dogs for up to 6 hours on Mondays and Wednesdays. I feed my cat every morning. I give him treats during the day and I make him play whenever he is on the mood. Although he likes to sleep in the garden, he comes to the house to see me very often. That makes me realise he likes my company. When we watch TV together, it is usually a cat video or a birds one.

Sitter Profile Image: Georgia H.
Identity Verified
Georgia H.
£15
total per visit
5.0 out of 5 stars
19 reviews
4 repeat pet owners
5 years of experience
Hutton, CM13

Really happy with our experience using Georgia to look after our baby Bleu! Would definitely recommend and hope to use her again in future :)

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Isabelle B.
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The median cost per Visit for pet sitting in Brentwood is £13

Pet owners share their Rover experiences - Brentwood

1 / 1
5.0 out of 5 stars

Shay was absolutely phenomenal. Such a caring and kind person. Genuinly could not recommend highly enough. She sent us lovely updates and we felt completely at ease whilst we were away. Thank you Shay.

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Robert S.
Drop-In Visits
5.0 out of 5 stars

Stevie was really good and lovely with Mia, Mia have a lovely time with stevie felt really leaving Mia with her will use her again

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Erica D.
Drop-In Visits
5.0 out of 5 stars

Naomi was wonderful. It was the first time we have left our jumpy rescue cat since we have had her. Naomi’s calmness, patience and perseverance with her meant Mia was relaxed enough to play and have some cuddles. The updates and pictures meant we could relax whilst on holiday happy that Mia was being truly looked after.

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J D.
Drop-In Visits
5.0 out of 5 stars

I needed to be in London all day, Charlotte was wonderful with my two Yorkies & gave them all the love & care they needed while I was out. Fully trustworthy & reassuring to know everything was taken care of & my dogs were happy 🐶🐶 Would definitely recommend Charlotte & her services.

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Jade P.
Drop-In Visits
5.0 out of 5 stars

Chloe did a great job of looking after Whitney and Marshal. Highly recommend her to any cat owners looking for help when they’re away.

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Oliver S.
Drop-In Visits
5.0 out of 5 stars

I’m so happy that we found Kate! She’s super reliable and has been really flexible with our drop ins, and really lovely and playful with our pup. She always sends us lovely detailed updates from their walks which gives us such peace of mind. Absolutely recommend!

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Hannah S.
Drop-In Visits
5.0 out of 5 stars

Fabulous and warm person, very kind and professional. She do everything we needed. Highly recommended.

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Irmina T.
Drop-In Visits
5.0 out of 5 stars

Jay was beyond amazing with our old man Loki. He was kind, gentle and patient with our little man and we couldn’t be more happy with the service he provided! Loki was sleepy and happy when we got home, which means he’s had a great walk. We were sent pictures, and updates. Jay was on time, very polite and sweet and clearly has a real passion for working with dogs! We will be booking in regularly with jay, as Loki seems to love him to bits! Thank you for looking after our boy with such care and love.

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Becky S.
Drop-In Visits
5.0 out of 5 stars

Jenny cared for my cat very well. I asked her to do some little extras like leave empty food pouches in outside bin which she did. I came home to a well looked after animal. Loved the daily updates which was a comfort to me whilst away from home. Would recommend this service to anyone.

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Donna J.
Drop-In Visits
5.0 out of 5 stars

Kerry went above and beyond during her visits to Hugo and he was extremely well cared for. Hugo had to be left for several hours as was being dropped off early by his original sitter so Kerry did three visits, including walks, to space out his time alone. Hugo was very happy during these visits and enjoyed a play and cuddle and was pleased for the company. Kerry maintained contact throughout and sent some lovely photos of Hugo having fun. All advice regarding his needs and mealtimes was followed and I felt relaxed knowing he was in good hands. Will definitely use Kerry again 😃

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Charlotte M.
Drop-In Visits
5.0 out of 5 stars

Frankie was great! She met with Maggie before the actual day so wasn’t a surprise, perfect for Maggie, great time and Maggie had a great sleep after.

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Ben P.
Drop-In Visits
5.0 out of 5 stars

Raluca has been great over the past few weeks she has been dropping in on my 2 pugs whilst I am at work! She has really helped me feel at ease leaving them for longer periods of time for the first time and has been so accommodating with their needs and with any changes we have had. Raluca is super reliable and my 2 girls love when she drops in, would highly recommend!

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Ruby V.
Drop-In Visits
5.0 out of 5 stars

Kendall looked after Hugo beautifully today. She took him for a walk then did a drop in visit as we were out all day. She did everything I asked her to do and kept me in the loop. Kendall was caring and attentive and Hugo was very happy to see her. Was very reassuring knowing he was in such good hands 😄😄

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Charlotte M.
Drop-In Visits
5.0 out of 5 stars

I was very pleased with Rachel, so helpful and she got on great with our 2 very lively dogs. I was able to enjoy a long day out knowing that the dogs had someone coming in to let them out and give them some fun and a cuddle, I could see from the photos they had a great time. I would definitely book Rachel again, thank you.

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Annette M.
Drop-In Visits
5.0 out of 5 stars

Jane is incredible and I would highly recommend! This was the first time leaving our cat with a sitter and Jane made us very feel comfortable. She bonded with our cat quickly through lots of fuss and attention with regular updates throughout. I will definitely be using Jane again in the future.

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Jo N.
Drop-In Visits
5.0 out of 5 stars

Lynn was a true lifesaver! She graciously agreed to watch Gambi on very short notice and provided excellent care. We came home to a happy and relaxed cat, and I can't recommend her enough! She is reliable kind, and a genuine animal lover!

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Eva S.
Drop-In Visits
5.0 out of 5 stars

Alessandra was brilliant with Rocky when she came and looked after him while we were out for the day. She sent us lots of pictures and kept us updated with her visit. We would definitely recommend her services!

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Amy S.
Drop-In Visits
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  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

How Rover works

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

    It's that easy! All payments are processed via Rover's secured platform

Sitters in Brentwood average 2
repeat pet sitting pet owners

FAQs for Drop-In Visits - Brentwood

Frequently asked questions about Rover

The average cost for Pet Sitting in Brentwood on Rover is £17.25 per Visit (as of June 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 20,362 sitters on Rover for Pet Sitting in Brentwood. About 85% of Brentwood sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of June 2026, there are 20,362 sitters on Rover offering Pet Sitting across Brentwood. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Brentwood pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Brentwood choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 88% of sitters can help with special care needs
  • 87% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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