Pet Sitting Birmingham

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 424
pet owners in Birmingham have booked pet sitting

Birmingham, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Rachel S.
Identity Verified
Rachel S.
£12
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
32 years of experience
Birmingham, B3

Rachel was really flexible and approachable - made me feel at ease while I was away! Would recommend and book again!

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Lucy A.
Sitter Profile Image: Nicola W.
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Nicola W.
Star Sitter
£14
total per visit
5.0 out of 5 stars
37 reviews
14 repeat pet owners
15 years of experience
Birmingham, B13

Fantastic cat sitter! My cats tend to be really nervous around new people but when Nicola first visited they both came up to her and not ran away. She was great at following the specific feeding instructions and gave great updates each feeding sessions. I would absolutely use Nicola again in the future.

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Amal K.
Sitter Profile Image: Sneha S.
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Sneha S.
£14
total per visit
5.0 out of 5 stars
8 reviews
1 repeat pet owner
5 years of experience
Birmingham, B16

Willie was well looked after, with lots of updates & photos and a happy cat at the end of the week Will look to use again next time I'm away!

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Mathew M.
Sitter Profile Image: Monique sapphire S.
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Monique sapphire S.
£12
total per visit
6 years of experience
Birmingham, B1

About: I have always loved animals and have experience caring for both cats and dogs. As a residential childcare team leader, I am responsible, trustworthy and confident managing routines, safety and individual needs. I understand the importance of ensuring pets feel comfortable, secure and well cared for while their owners are away. I am happy to provide feeding, walks, playtime, companionship and regular updates for owners. I will treat every pet as if they were my own and make sure they receive plenty of attention, care and affection. I work a rotating shift pattern, so my availability varies from week to week. I am organised, reliable and able to plan visits around my work commitments. Whether your pet needs feeding, companionship, playtime, litter tray cleaning or regular check-ins while you’re away, I will ensure they receive attentive and consistent care. I am happy to provide updates and photos for peace of mind. Your pet’s safety and wellbeing are my top priorities. I understand the importance of maintaining a pet’s normal routine and keeping their environment clean, calm and stress-free. As a cat owner myself, I am experienced in feeding routines, litter tray maintenance and recognising when a pet may need extra attention. I will treat your home and your pet with the same care and respect I would expect for my own, and I am happy to provide regular updates throughout my visits.

Sitter Profile Image: Mark T.
Identity Verified
Mark T.
£12
total per visit
9 years of experience
Birmingham, B4

About: I was around dogs and cats since I was 4. Over time developed strong passion and deep understanding of their mood. Big part of my childhood summers spent with dogs at my grandparents house. I was caring about a lot of cats and walked some of them on backyards. Overall had experience with different pets - my own, family’s and friend’s My studying year in university ended and I don’t have other job at the moment, so I have a lot of time to care and play with your dogs or cats at any time Since I will be standing in your home, your pet will be relaxed, feeling safe and comfortable in their familiar territory. Can give attention or space depending on their mood and personality

Sitter Profile Image: Sanchit K.
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Sanchit K.
£29
total per visit
3 years of experience
Birmingham, B1

About: I have taken care of a couple of dogs in the last 3 years. A Shih Tzu and a Schnauzer. I had no prior experience beforehand and have adapted well. I do thorough cleans, play time, walks, feeding, bathing, medicine administration and general care and attention I work from home most of my week and look after my Shih Tzu. I live at home with my wife and I am close to my work so I am very flexible with care commitments if I am ever called into the office I live in a secure apartment with gated access, access to 2 patio gardens, 2 roof top gardens. I have plenty of space, green areas and walkable places near me. I have a small Shih Tzu that is very playful with other dogs

Sitter Profile Image: Phoebe R.
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Phoebe R.
£12
total per visit
11 years of experience
Birmingham, B3

About: Hi! I’m a young professional living with my boyfriend in a spacious ground-floor one-bedroom apartment in Birmingham’s Jewellery Quarter. We are both huge animal lovers and grew up with dogs and cats, so we’re very comfortable caring for pets and understand the attention, exercise, and affection they need. I work from home one day a week and am available to look after dogs on Fridays, Saturdays, and Sundays. We love spending time outdoors and would ensure your dog gets plenty of walks, playtime, and attention throughout their stay. I am available for check ins/ dog walking lunchtimes in the Edgbaston area. We have a car, which means we can also take dogs out to the countryside for longer walks and adventures. Whether your dog is energetic and loves exploring or prefers a more relaxed pace, we’ll make sure they feel safe, happy, and well cared for. We’re genuine dog lovers and would treat your pet as if they were our We would love to look after dogs from Thursday through to Sunday. I work from home on Fridays, which means I can provide plenty of company throughout the day and take dogs out for lunchtime walks as well as morning and evening exercise. We’re very relaxed when it comes to pets and are happy for dogs to be on the sofa and feel at home with us. Our day usually starts around 7am on work-from-home days and around 8–9am at weekends, so we’re well suited to dogs that enjoy an early start as well as those who prefer a slower morning. We’re happy to tailor activities to your dog’s needs, whether that’s long countryside walks, shorter local walks, trips to the park, or simply relaxing at home. If your dog is sociable and enjoys being out and about, we’d be happy to take them to dog-friendly pubs or restaurants. Equally, if they’re more of a homebody, we’re more than happy to spend cosy evenings on the sofa with plenty of attention and cuddles. We live in a spacious one-bedroom ground-floor apartment in Birmingham’s Jewellery Quarter, with easy access to several local parks and walking routes. We enjoy getting outdoors and regularly go on walks around the local area, and we also have a car, which means we’re able to take dogs on longer walks to larger parks or out into the countryside if they enjoy exploring further afield. We’re very flexible and like to tailor our routine to each dog’s personality and needs. Whether your dog prefers a quick stroll around the block, a trip to the park, or a longer adventure, we’re happy to play it by ear and do what makes them happiest. We’re very laid-back pet lover and want dogs to feel completely at home with us. We’re happy for dogs to be on the sofa and, if permitted by their owners, on the bed too. The apartment has hard flooring throughout, making it practical, easy to keep clean, and comfortable for dogs.

Sitter Profile Image: Vanda F.
Identity Verified
Vanda F.
Star Sitter
£17
total per visit
5.0 out of 5 stars
27 reviews
7 repeat pet owners
20 years of experience
Birmingham, B3

Vanda is so friendly, calm and was able to pick up on my care instructions for Luna quickly. Luna was receptive of her at first but later on got on well. I’m happy with Vanda’s services and would recommend her to others!

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Tracy M.
Sitter Profile Image: Chi Cheng V.
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Chi Cheng V.
£21
total per visit
5.0 out of 5 stars
15 reviews
6 repeat pet owners
3 years of experience
Birmingham, B5

Flexible, easy to contact and replied really quickly. Took great care of our two cats at short notice. Followed all feeding instructions and sent lots of pictures while we were away :)

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Thalia B.
Sitter Profile Image: Samiksha P.
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Samiksha P.
£23
total per visit
5.0 out of 5 stars
4 reviews
22 years of experience
Birmingham, B5

Thank you very much Samiksha! Our Bagheera looks very happy to spend time with you! We will definitely choose you next time.

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Andras P.
Sitter Profile Image: Katie R.
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Katie R.
£13
total per visit
5.0 out of 5 stars
4 reviews
15 years of experience
Birmingham, B15

Great!

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Ryan W.
Sitter Profile Image: Esmee E.
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Esmee E.
£14
total per visit
5.0 out of 5 stars
4 reviews
2 repeat pet owners
15 years of experience
Birmingham, B18

Esmee was lovely and looked after our cats very well. We would definitely recommend and when need sometime to look after our cats again we hope she will be available.

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Gary L.
Sitter Profile Image: Deechen S.
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Deechen S.
£23
total per visit
5.0 out of 5 stars
7 reviews
1 year of experience
Birmingham, B5

About: While I don’t have formal experience in dog care, I genuinely believe that my friendly and understanding nature makes me a trustworthy company for your puppies. I am very calm and caring person who would love to provide the care and love your pets deserve. :) I work from home 9-5 and available on weekdays exclusion Thursdays to look after your pets. I am also open to take care of them on Saturdays and Sundays I live in an apartment with no balcony access but have lovely glass windows which gives plenty of sunlight and views for your pets to enjoy as they roam free. I have a cozy, spacious hall with a joint kitchen where they can relax and be comfortable while I cook meals. I am sure they will feel at home here.

Sitter Profile Image: Sophia H.
Sophia H.
£17
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
10 years of experience
Birmingham, B3

About: I have spent my life surrounded by animals, and I cannot imagine it any other way. Over the years I have cared for dogs, cats, rabbits, hamsters, parrots, turtles, fish, sheep, and many others. Each one has taught me something new, and that range of experience has made me a calm, observant, and adaptable carer. I have a particular soft spot for dogs. I see them as gentle, loyal little companions who give so much love so freely, and I believe they deserve to be cared for with patience, respect, and genuine attention. Because animals cannot use words, I pay close attention to their behaviour, body language, habits, and small changes in mood. To me, this is how real trust is built. A formative experience for me was caring for a rescue Corgi who had a limb amputation. Over two years with her, I came to understand how much consistency, gentle handling, and emotional reassurance can mean to an animal who has been through difficulty. I never consider myself an expert, because every animal continues to teach me more. I currently share my home with two cats, and I have experience with small and exotic pets, including a wonderfully long-lived hamster. I am comfortable following detailed feeding routines, keeping food and litter areas clean, giving medication when needed, and sending regular photo updates so you can feel reassured while you are away. What matters most to me is simple: your pet should feel safe, loved, and understood. I have a flexible schedule and can adapt to your pet’s routine. I’m available for both short-term and long-term care—feel free to get in touch anytime. I maintain a calm, clean environment, follow routines carefully, monitor behavior, and provide updates. In owners’ homes, I respect their space and pets’ familiar habits.

Sitter Profile Image: Kaitlyn W.
Identity Verified
Kaitlyn W.
£18
total per visit
4.9 out of 5 stars
15 reviews
7 repeat pet owners
10 years of experience
Birmingham, B3

About: I am an experienced and highly reliable pet sitter with many years of experience from both having my own pets and caring for other people's dogs and cats (and the odd tortoise!). I am also fully DBS checked and insured, so you can have peace of mind leaving your pets with me :) I have 3 pets myself, 2 cats and a rabbit, and have always loved looking after animals. I have looked after both senior and young dogs and cats, and I would love to take care of your pet! I work part time, so will have plenty of time to play with your pets! I currently provide house sitting, day care and drop in visits in the comfort of your own home, ensuring your pet feels comfortable and is well looked after while you are away. I love exploring in and around Birmingham, especially green spaces, and I'm sure your pets would love to join me!

Sitter Profile Image: Laryssa S.
Identity Verified
Laryssa S.
£19
total per visit
5.0 out of 5 stars
2 reviews
10 years of experience
Birmingham, B3

About: I used to work part-time as a dog walker in New York City whilst living there from 2016-2018 and it doesn't get much more stressful than that! I walked dogs all over the city with the Wag app and had a 5⭐️rating. I have experience walking all different types of dog breeds in one of the busiest cities on earth, so rest assured I will provide your dog with a safe and enjoyable walking experience. I am the go-to petsitter for my friends and family and have cared for small, medium, and large dogs, puppies and senior dogs. I am a lifelong animal-lover and grew up with a Dalmatian dog (Pebbles) and two cats (Poppy and Iris). I do not have any pets so your dog will get my undivided attention! I am currently working from home on a freelance basis so my time is flexible. I can structure my day around your pet's needs and provide plenty of walks and breaks outside. I live next to several green spaces and can easily access fantastic walking routes of all different lengths for your dog. I am an incredibly structured and reliable person, so I can cater my time around your pet.

Sitter Profile Image: Rosie H.
Identity Verified
Rosie H.
£18
total per visit
4.9 out of 5 stars
25 reviews
13 repeat pet owners
15 years of experience
Birmingham, B3

Booked again Jan 2026- Rosie went out of her way to help me out last minute. Will send lots of photos of your pets and is very accommodating on preferred times. Came home to a very content cat and I can feel relaxed going away knowing that he is being taken good care of. Would recommend!:-)

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Mikaela D.
Sitter Profile Image: Saarah S.
Identity Verified
Saarah S.
£12
total per visit
11 years of experience
Birmingham, B63

About: I’ve been around and caring for dogs all my life. I grew up with a dog who I absolutely adored, and later had my own dog, Monty, who was a huge part of my life. I loved taking care of every part of his day, from walks and feeding to bathing, playtime and giving him lots of love and attention. I also regularly care for family members’ dogs and always make sure they have everything they need to feel safe, happy and comfortable. I genuinely adore dogs and treat every dog in my care as if they were my own. I work during the day, but I’m home every evening and have plenty of time to give dogs attention, affection and care. I’m available for evening walks, drop-in visits and house sitting around my work schedule, and I’m happy to follow each dog’s usual routine. When caring for pets in their owner’s home, I’ll make sure they feel safe, comfortable and cared for in their familiar environment. I’ll follow their usual routine, including feeding, walks, playtime and any specific instructions from their owner. I’ll always treat their home and belongings with respect.

Sitter Profile Image: Beatriz B.
Identity Verified
Beatriz B.
£30
total per visit
5.0 out of 5 stars
104 reviews
38 repeat pet owners
20 years of experience
Birmingham, B5

We booked Beatriz for home visits over a long weekend and she was wonderfully attentive to our 3 needy cats, as usual. She even managed to win over our big scaredy cat, Mickey. The frequent photos and videos meant we were truly able to relax. Would 100% book again and recommend!

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Olivia G.
Sitter Profile Image: Sophie R.
Identity Verified
Sophie R.
£14
total per visit
5.0 out of 5 stars
2 reviews
1 repeat pet owner
10 years of experience
Birmingham, B1

Sophie was very friendly and nice and seemed to have a very nice way about her with my dog Delilah when I introduced her. She communicated well with me and sent me pictures of Delilah which was lovely :)

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Sarah T.
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The median cost per Visit for pet sitting in Birmingham is £12

Pet owners share their Rover experiences - Birmingham

1 / 1
5.0 out of 5 stars

Maria has been great with my Great Dane as much as his a huge breed Maria shows attentive care commitment and a thorough visit even going above and beyond Which is why I’ve booked her twice weekly for the foreseeable

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Wajed M.
Drop-In Visits
5.0 out of 5 stars

Absolutely wonderful service from Josh recently when he looked after our cat and guinea pigs. His attention to detail made us very comfortable leaving our pets and we will definitely be booking Josh again! Thanks again Josh

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Hannah J.
Drop-In Visits
5.0 out of 5 stars

Ben was great with our three menacing kitties - he looked after them really well and they seemed to really like him! I enjoyed the photo updates too and knowing my cats were safe and happy :)

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Erin J.
Drop-In Visits
5.0 out of 5 stars

Zak is fantastic. That is it. We have used him repeatedly. Totally reliable; goes above and beyond and is really caring. We have four cats with a variety of personalities and Zak navigates them all brilliantly and wins them all round. I wouldn’t have anyone else.

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Anna I.
Drop-In Visits
5.0 out of 5 stars

Anthea took great care of my cat and I can back to find Chibi cheerful and relaxed. My cat is usually very shy and made friends with Anthea quickly, who provided me timely updates and put me at ease.

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Sarah J.
Drop-In Visits
5.0 out of 5 stars

I always get Laura to look after my cat, Margot, when I go away. She takes time getting to know Margot's temperament and routine, and does a great job keeping me updated. Thank you Laura!

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Joshua P.
Drop-In Visits
5.0 out of 5 stars

Thank you very much Samiksha! Our Bagheera looks very happy to spend time with you! We will definitely choose you next time.

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Andras P.
Drop-In Visits
5.0 out of 5 stars

Jialin was wonderful with our cat. He was fed on schedule, his litter was cleaned regularly, and we could tell he was well looked after. We’d definitely ask her to care for our little guy again.

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Maria M.
Drop-In Visits
5.0 out of 5 stars

Qali was an absolute joy to look after my kitten. My kitten warmed to her quickly which was lovely to see ! She provided me loads of pictures and updates and for that I will be 100% booking her again. If you are ever in need of an attentive sitter, Qali is the person for you! I can’t recommend her enough 💕

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Wendy O.
Drop-In Visits
5.0 out of 5 stars

Flexible, easy to contact and replied really quickly. Took great care of our two cats at short notice. Followed all feeding instructions and sent lots of pictures while we were away :)

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Thalia B.
Drop-In Visits
5.0 out of 5 stars

Absolutely fantastic cat sitter! She provided plenty of updates and photos throughout, which gave me real peace of mind. She followed all care instructions perfectly and clearly took great care of my cat. I couldn’t have asked for a better experience, highly recommend!

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Kafflee B.
Drop-In Visits
5.0 out of 5 stars

Kat was wonderful! She is very friendly, communicative, and positive. It was a pleasure having her look after our cat. Everything went smoothly, and I felt comfortable knowing my cat was in good hands.

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Natalia
Drop-In Visits
5.0 out of 5 stars

This is the second time we've asked Sneha to take care of Bash and she did an amazing job. I feel very safe leaving Bash in her hands and he clearly adores her. She is punctual, responsive, and very sweet to Bash.

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Mirnalini D.
Drop-In Visits
5.0 out of 5 stars

Rosie is absolutely lovely and friendly. She was always punctual for every visit, and our cats adored her (they even gave her a little grooming session, haha!). She was very tidy, attentive to detail and gave us complete peace of mind while we were away. I wouldn't hesitate to recommend her to any pet parent. Thank you so much Rosie x

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Maria A.
Drop-In Visits
5.0 out of 5 stars

Theodora did everything I asked for when it came to looking after my two beautiful kittens. I was at ease knowing they were given love and food/milk/water whilst I was away for a week. Thank you so much for your great service Theodora!

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Rimsha S.
Drop-In Visits
5.0 out of 5 stars

aisha was so lovely! she made us feel so at ease while we were away, she sent lots of pics/vids and updates while she visited our cats, and was very consistent and reliable, i’d definitely recommend her!!

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J D.
Drop-In Visits
5.0 out of 5 stars

Beatriz is always our go to when we’re going away as she takes such good care of our cats. They’re fairly high maintenance and she is wonderful with them. We highly recommend and would 100% book again.

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Olivia G.
Drop-In Visits
5.0 out of 5 stars

I can’t thank Chapa enough for all her love, care, and patience with our little girl. She is an extremely polite, kind, and friendly sitter who provided our cat with what she needed most – plenty of attention and playtime. Being a cat sitter myself, I have very high standards when it comes to pet care, and I wanted to find someone who really cares, not only in words but also through their actions. Someone who understands the issues and challenges that can come with rescue cats, and Chapa was perfect for that, as she also owns two beautiful rescue cats herself. I don’t think I will ever want to book anyone else for our Gabrielle 🥰❤️

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Olga P.
Drop-In Visits
5.0 out of 5 stars

We couldn’t have asked for better. Linke was amazing with our dog Frankie. We got comprehensive updates and felt so at ease knowing he was in good hands.

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Liam V.
Drop-In Visits
5.0 out of 5 stars

Nicole is a wonderful cat sitter and sent us updates with pictures every time she was with our cat Lucy :)

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Ellina K.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to 25.000 € reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

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Popular requests for pet sitting - Birmingham

Select a filter and find qualifying sitters offering pet sitting.

Sitters in Birmingham average 3
repeat pet sitting pet owners

FAQs for Drop-In Visits - Birmingham

Frequently asked questions about Rover

The average cost for Pet Sitting in Birmingham on Rover is £14.95 per Visit (as of August 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 2,439 sitters on Rover for Pet Sitting in Birmingham. About 85% of Birmingham sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of August 2026, there are 2,439 sitters on Rover offering Pet Sitting across Birmingham. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Birmingham pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Birmingham choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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