Pet Sitting Los Serranos

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Los Serranos, Find top rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

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Sitter Profile Image: Katherine D.
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Katherine D.
$24
total per visit
5.0 out of 5 stars
• 11 reviews
3 repeat clients
5 years of experience
Chino Hills, CA, 91709

“Katherine was so thorough during her drop-in visits. She always provided me with really detailed updates and was patient with my dogs. I loved working with her and I would definitely recommend her to anyone who’s looking for a caregiver for their pets.”

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gloria t.
Sitter Profile Image: Yuliya D.
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Yuliya D.
$15
total per visit
5 years of experience
Chino Hills, CA, 91709

About: As a dog owner, I have five years of firsthand experience with the daily responsibilities of caring for a dog, including feeding, walking, exercise, playtime, bathing, brushing, administering medications, and reinforcing established commands and routines. I understand how important it is to have someone dependable looking after your pet when you can't be there. I will follow your care instructions carefully and make sure your pet receives attentive, patient, and responsible care during each visit. I currently work part-time, which gives me flexibility to provide pet care throughout the week. I’ll coordinate visits around my work schedule and your pet’s needs. I’ll care for your pet in the comfort of their own home and follow your instructions for feeding, walks, playtime, medications, and other routines. I’ll respect your home, keep doors and gates secure, and make sure your pet is safe and comfortable throughout each visit.

Sitter Profile Image: Kate V.
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Kate V.
$15
total per visit
11 years of experience
Chino Hills, CA, 91709

About: I have had pets and have been surrounded by pets my whole life - I can (and probably will) love and take care of yours pets as if they were my own! As someone who is currently working from home, I would love to have more opportunities to stretch my legs, and if that happens to come with a little furry friends, who am I to say no? I actually do not have other pets over into my home due to both my cats having severe anxiety to other animals sadly, but I would love to take care of your pets at your home.

Sitter Profile Image: Abigail S.
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Abigail S.
$18
total per visit
2 years of experience
Chino Hills, CA, 91709

About: I’ve grown up around dogs my entire life, so caring for them has always been a big part of who I am. My dad was a police K9 handler for 20 years, which gave me the opportunity to be around working dogs from a young age and taught me a lot about their care, behavior, and individual personalities. I’m comfortable around dogs of all sizes, energy levels, and personalities, and I understand that every dog has different needs and routines. I’m responsible, patient, attentive, and genuinely enjoy spending time with animals. I’ll treat your pets with the same care and attention I would want for my own. Whether your dog needs a walk, a drop-in visit, some extra attention, or someone to keep them company while you’re away, I’d love to help. I’m confident that my experience growing up around dogs makes me a great fit to care for your dogs! I am currently a full-time college student as well as a full-time EMT student. Most of my college classes are online so Tuesdays and Thursdays after 12 work great for me, but I can also do Mondays and Wednesdays before four. I’m also free Friday and Saturday, so I have plenty of time to drop by! When caring for pets in a client’s home, I always make sure they feel safe, comfortable, and cared for. I understand that every pet has their own personality, routine, and needs, so I’m happy to follow any instructions you provide regarding feeding, medications, playtime, or anything else your pet may need. I’m very attentive to pets and make sure they get plenty of exercise, attention, and affection while they’re in my care. I also keep their environment clean and make sure they have fresh food and water throughout the day. If I’m caring for your pet in your home, I’ll treat your home with the same respect and care I would my own. Most importantly, I want you to feel comfortable knowing your pet is in good hands. I’m happy to send updates and pictures so you can see how they’re doing while you’re away!

Sitter Profile Image: Claire N.
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Claire N.
$22
total per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
20 years of experience
Chino Hills, CA, 91709

“My cat got along really well with Claire. I would definitely book with her again!”

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Jiahao L.
Sitter Profile Image: Jerrie & Shumeng "Simon" Y.
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Jerrie & Shumeng "Simon" Y.
$28
total per visit
5.0 out of 5 stars
• 49 reviews
23 repeat clients
15 years of experience
Chino Hills, CA, 91709

About: Animals have always been a big part of our lives. We have firsthand experience caring for both rescue pets and fosters, which has taught us patience, empathy, and how to adapt to a wide variety of pet personalities and needs. We understand that every pet is unique — some need extra love, some need structure, and some just need a safe place to feel at home. Whether it's helping a shy rescue come out of their shell or giving a high-energy pup the exercise they need, we provide personalized care that fits each pet’s personality. We’re also familiar with the needs of both young puppies and senior pets, and we’re comfortable with everything from crate training to administering medication if needed. What sets us apart? We treat every pet like our own — with love, respect, and lots of attention. You can trust that your pet will be in a safe, calm, and caring environment while you're away. Pet care is naturally built into our daily lives — it’s not just something we do, it’s part of our lifestyle. We have a fully fenced backyard with easy access, making outdoor time convenient, safe, and frequent for the pets in our care. Whether it’s for playtime, potty breaks, or just soaking up the sun, they have space to relax and roam freely. We also provide real-time dog walks and check-ins throughout the day to ensure your pet is getting plenty of exercise, stimulation, and one-on-one attention. You're welcome to check in with us anytime — we love sharing photo updates! Because we offer 24-hour stays, your pet is never left alone for long. We’re home and hands-on, making sure they feel secure, comfortable, and loved the entire time they’re with us. When pets stay with us, they become part of our family. We provide a calm, loving environment where each pet gets plenty of attention, affection, and playtime. Our home is pet-friendly with easy access to a fully fenced backyard, so they can enjoy supervised outdoor time throughout the day. We stick closely to your pet’s usual routine — including feeding schedules, walk times, and any special needs — to help them feel at ease and reduce any stress while you're away. Whether it’s belly rubs on the couch or structured crate time, we adjust our care to fit your pet’s personality and preferences. We also provide real-time updates with photos and messages so you can stay connected and know your pet is happy and safe.

Sitter Profile Image: Juan C.
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Juan C.
$23
total per visit
5.0 out of 5 stars
• 22 reviews
10 repeat clients
12 years of experience
Chino Hills, CA, 91709

“If you don’t use Juan, I’d say you’re absolutely insane. Patient, caring, responsible and just the right temperament for I believe any fur baby. He’s prompt , on time and communicates leaving you missing your fur baby and yet knowing he or she is in the best of hands. The world needs a few more Juan’s, because I’d trust him with my Pets in heart beat.”

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Kimberly C.
Sitter Profile Image: Lianna L.
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Lianna L.
$23
total per visit
5.0 out of 5 stars
• 30 reviews
8 repeat clients
10 years of experience
Chino, CA, 91710

“Liana is sent from heaven, I swear. She is always so kind, helpful and reliable. She’s one of only two people I trust with my baby. She has helped me out of a tight spot on short notice so many times now. I feel SO lucky to have found her.”

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Carleigh J. L.
Sitter Profile Image: Laura M.
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Laura M.
$28
total per visit
5.0 out of 5 stars
• 173 reviews
47 repeat clients
25 years of experience
Chino Hills, CA, 91709

“Laura was absolutely fantastic. She went above and beyond when caring for our 3 kitties while we were gone for almost 2 weeks. She kept the place tidy and even dealt with one our kitties having a hard time using the litter box. Laura kept great communication with pictures and updated cards during her visits. Thank you so much!”

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Ariel B.
Sitter Profile Image: Xin L.
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Xin L.
$26
total per visit
1 repeat client
12 years of experience
91709

About: Lifelong animal lover and proud mom to three dogs with more than 10 years of hands-on experience caring for dogs and cats. Over the years, I’ve also cared for friends’ pets, giving me experience with a variety of personalities, ages, routines, and individual needs. I understand that every pet is unique, so I take the time to learn what makes each one feel safe, comfortable, and happy. Whether your pet needs walks, playtime, feeding, medication reminders, companionship, or simply a little extra love while you’re away, I’m happy to follow your instructions and maintain their normal routine as closely as possible. I’m reliable, attentive, patient, and compassionate, and I treat every pet like one of my own. I provide personalized care, regular updates, and photos so you can feel confident and enjoy peace of mind while you’re away. Your pets are family, and I’ll care for them that way! I work Monday–Thursday from 6–10 AM and 11 AM–3 PM, and Fridays from 6 AM–12 PM. This means I’m available for pet care before and after my work hours, with flexibility throughout the day when my schedule allows. I’m also available most of the day on weekends, making it easy to schedule drop-ins, walks, and other pet care around your needs. I’m happy to work with you to find a convenient time that fits your pet’s routine! When caring for pets in their home, I focus on keeping their routine as familiar and comfortable as possible. I follow your instructions for feeding, walks, playtime, medications, and any special needs. I also give them plenty of attention, affection, and companionship while you’re away. I treat every home with the same care and respect I would want for my own. I’ll make sure pets are safe and comfortable, keep their areas clean, and provide regular updates and photos so you know how they’re doing. Most importantly, I want your pets to feel loved, relaxed, and well cared for while you’re away. ❤️

Sitter Profile Image: Sophie Y.
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Sophie Y.
$20
total per visit
15 years of experience
Chino Hills, CA, 91709

About: I have a bachelor’s in animal science and I have been working with animals nearly my entire life, so I am comfortable with small/large dogs of various life stages and I am quick to adapt! I am also familiar with dog behavior and I have done a good amount of personal dog training before Currently, I have a flexible schedule so I can adjust well to whatever is needed . I am typically available for both weekdays and weekends I make sure all pets have basic necessities (food, water, potty time), and ample playtime and love! In addition to client’s specific needs/guidelines, I can also do a little bit of training and give treats if permitted.

Sitter Profile Image: Holly W.
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Holly W.
$26
total per visit
5.0 out of 5 stars
• 47 reviews
10 repeat clients
12 years of experience
Chino Hills, CA, 91709

“Holly has been a wonderful Catsitter. She is always very punctual and does above and beyond what I expected. I loved all the photos. My once scared kitty, now seems like a social butterfly. Makes me so happy. I will not hesitate to hire Holly again when we go out of town. Thank you, Holly, for all you did.”

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Donna B.
Sitter Profile Image: Yuliia R.
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Yuliia R.
$35
total per visit
5.0 out of 5 stars
• 16 reviews
4 repeat clients
18 years of experience
Chino Hills, CA, 91709

About: My home is large, bright, and kept very clean — I truly care about creating a calm and comfortable space. I pay close attention to details and will be happy to share plenty of photo updates during your pup’s stay. I work from home, so I’m around most of the day to supervise, play, and give your dog the attention they deserve. I’m always open to special requests — feel free to ask! I also have two children who have grown up around dogs and are gentle, loving, and respectful with pets 🐾 I offer both boarding and daycare with flexible availability, including same-day bookings when possible. Just reach out, and I’ll do my best to accommodate your schedule. Transportation can also be arranged if needed. Please let me know your dog’s daily routine, habits, and any special needs — clear communication helps me provide the best care possible 💛 My home is large, bright, and kept very clean — I truly care about creating a calm and comfortable space. I pay close attention to details and will be happy to share plenty of photo updates during your pup’s stay. I work from home, so I’m around most of the day to supervise, play, and give your dog the attention they deserve. I’m always open to special requests — feel free to ask! I also have two children who have grown up around dogs and are gentle, loving, and respectful with pets 🐾 I offer both boarding and daycare with flexible availability, including same-day bookings when possible. Just reach out, and I’ll do my best to accommodate your schedule. Transportation can also be arranged if needed. Please let me know your dog’s daily routine, habits, and any special needs — clear communication helps me provide the best care possible 💛 I can care for pets both in my home and in your home, depending on what works best for you. If needed, I can drive to pick up your pet and safely bring them to my place. In my residential complex, we have a private, fenced pet area where animals can safely play, explore, and relax. I always follow your pet’s routine — meals, walks, playtime, medications if needed — and make sure they feel comfortable, loved, and secure. Whether I’m visiting your home or welcoming your pet into mine, I provide a safe, clean, and attentive environment.

Sitter Profile Image: Adriana V.
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Adriana V.
$43
total per visit
5.0 out of 5 stars
• 1 review
2 repeat clients
30 years of experience
Chino Hills, CA, 91709

About: Consider me a house sitter as well!! I have taken on additional responsibilities such as collecting mail, dusting, sweeping,watering plants, yard, moving vehicles. Your wish is my command. I currently work from home. I work for the County of San Bernardino so I went thru background and fingerprint for my current role. That also helps you feel comfortable watching your pet. I also know how stressful it can be to leave your pup while on vacation. I will send photos throughout your vacation. I’m comfortable administering medication and caring for animals with special needs.

Sitter Profile Image: Carissa R.
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Carissa R.
$24
total per visit
6 years of experience
Chino Hills, CA, 91709

About: Hi! I am Carissa. I have two chihuahua terrier mix babies! I also volunteered at an animal shelter. Your dog will be cared for and treated as my own. I will update you on how our walks went and make sure you receive pictures so you don’t miss out on any time with your furry friend. Being a dog owner myself, I will be patient, respectful, and give them all my attention. 🐾 I recently moved back to Cali from Texas so I am available for all your pet needs. Weekdays, weekends, night! I am there. I am open for longer stays as well. I am very thorough with your needs and wants. Whatever is comfortable for you and your fur baby, I will abide by. Whether that a strict diet, always wanting to be on leash, pictures every 10 minutes, whatever it is I can do for you.

Sitter Profile Image: yan l.
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yan l.
$35
total per visit
5.0 out of 5 stars
• 2 reviews
5 years of experience
Chino Hills, CA, 91709

About: I am a responsible and compassionate animal lover with years of experience caring for pets. I understand that pets are family, and I pride myself on being punctual, communicative, and attentive to their needs. Whether it's a high-energy walk or a gentle feeding visit, I ensure your pets feel safe and loved while you are away. I am also very comfortable following specific medical or dietary instructions. I currently have a stable 9-to-5 professional job, which means I am consistently available every weekday after 5:30 PM for walks and drop-in visits. My weekends are very flexible, and I can accommodate morning, afternoon, or evening requests. Being a local resident in Chino Hills, I can respond quickly to nearby neighbors and ensure your pets get the attention they deserve right on time. When caring for pets in your home, their safety and your peace of mind are my top priorities. I strictly follow all entry and exit protocols to ensure your home remains secure. Before leaving, I always double-check that doors are locked, water bowls are refilled, and pets are settled in a safe area. For walks, I use sturdy leashes and stay vigilant of our surroundings, avoiding any stressful encounters with other animals or heavy traffic. I am a firm believer in the "Meet & Greet" process to understand each pet’s unique personality, medical needs, and house rules. You can expect regular photo and video updates from me during every visit, so you’ll always know your furry family members are happy, safe, and well-cared for. I treat every home with the utmost respect and every pet with the love they deserve

Sitter Profile Image: Jamie L.
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Jamie L.
$28
total per visit
10 years of experience
Chino Hills, CA, 91709

About: I'm a dependable, caring pet lover who follows instructions carefully, provides attention, fresh water, meals, and safe, comfortable visits tailored to every individual pet. I have flexibility for drop-in visits and will work with your schedule. I'll arrive on time, follow your pet's routine, and provide dependable care. Your pet's safety and comfort come first. I'll follow instructions carefully, secure doors and gates, respect your home, and provide updates and photos.

Sitter Profile Image: Chelsea M.
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Chelsea M.
$28
total per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
20 years of experience
Chino, CA, 91710

About: Hi, I'm Chelsea! Your pet’s safety, comfort, and happiness will always come first with me. ❤️ I know how hard it can be to trust someone else with your pets, and I want you to feel completely at ease knowing they’re with someone who will genuinely care for them like they’re my own. Animals have been a huge part of my life for as long as I can remember. I’ve grown up with dogs and cats and currently have animals of my own, including dogs, cats, rats, and reptiles. Caring for animals isn’t just something I do for work, it’s something I truly love. I understand that no two pets are the same. Some want all the cuddles and attention, while others need patience and time to feel comfortable. I’ll follow your pet’s normal routine, respect their boundaries, and take the time to learn their personality and what makes them feel safe. I’m comfortable with dogs of all different sizes, including large and strong breeds, and I understand how important it is to stay attentive and responsible on walks. Trust is also very important to me. I’ve worked with the same professional cleaning company for about 10 years, so I’m regularly trusted inside clients’ homes and understand the responsibility that comes with that. You can expect plenty of communication, photos, and updates while your pet is with me. I want you to be able to enjoy your time away without constantly wondering if your pet is okay. Whether I’m stopping by for a visit, taking your dog for a walk, or caring for your pets while you’re away, they’ll receive the same love, patience, attention, and care I would want someone to give my own. Because to me, they’re never “just a pet.” They’re family. 🐾 I work part time and have a very flexible schedule to help with yours and your pets needs,most of the weekends im available as well! Your pet's safety and comfort are always my top priority. I follow your care instructions carefully, provide plenty of love and attention, keep a clean and secure environment, and treat every pet as if they were my own. I also send regular photo updates for peace of mind.

Sitter Profile Image: Tina H.
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Tina H.
$50
total per visit
5.0 out of 5 stars
• 102 reviews
21 repeat clients
15 years of experience
Chino Hills, CA, 91709

“Tina is amazing! I would give her ten stars if I could. She took excellent care of our cats while we were away. Our cats are normally very shy and don't usually make an appearance when we have a sitter, but they loved Tina and came out for her every day. I would HIGHLY recommend Tina for pet sitting. We will definitely book with her again.”

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Laura H.
Sitter Profile Image: Hanming Z.
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Hanming Z.
$35
total per visit
5.0 out of 5 stars
• 8 reviews
3 repeat clients
4 years of experience
chino hills, CA, 91709

“Hanming was fantastic with our dogs! She did a great job providing us with pictures everyday and was very responsive. Would highly rebook again!”

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Kevin G.
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Pet parents share their Rover experiences - Los Serranos

1 / 1
5.0 out of 5 stars

Katherine was kind and very clear in her communication. She made sure to consider my pets health during the excessive heat as well. Overall, great experience! Will book again :)

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Samantha G.
Drop-In Visits
5.0 out of 5 stars

Claire is attentive and responsible. She took great care of my cat and spent a lot of time playing with him as well.

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Jiahao L.
Drop-In Visits
5.0 out of 5 stars

Cant say enough about hannah, she takes care of ceaser as if I m there, very helpful and a great communicator...highly recommended!!!

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Mina B.
Drop-In Visits
5.0 out of 5 stars

We cannot say enough how much we appreciate Kristina. We have 3 dogs, one in which has Epilepsy and is timid with new people and with the first meeting with Kristina our boy loved her! Our other 2 love her as well and that was such a blessing. I highly recommend Kristina.

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Chelsea H.
Drop-In Visits
5.0 out of 5 stars

Elizabeth has been cat sitting for us for many years and our family adores her. She is responsible, kind, and also fun. Our cats are Persian rescues that need a lot of specialized care. Elizabeth is able to medicate all of them with no issues and she is very diligent about brushing them and cleaning their eyes. She is trustworthy and always takes great care of our home as well. Whenever we travel, Elizabeth makes sure to send us photos and updates. It is clear the cats are happy as she plays with them and gives them a lot of attention. Having peace of mind when someone is in your house caring for your beloved pets is invaluable. We wholeheartedly recommend Elizabeth’s services!

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Sarah P.
Drop-In Visits
5.0 out of 5 stars

Sara is amazing! She always gives the kitties the best service and is very adaptable to changes in routine. She is very communicative and responsive and sends great detailed reports after each visit. We have 3 cats with different personalities but even the shy ones warm up to Sara. Thanks again for a great booking!!

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Amanda M.
Drop-In Visits
5.0 out of 5 stars

Have had Samantha come watch our 2 cats twice now and she’s always been on time and very responsive!

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Jaime B.
Drop-In Visits
5.0 out of 5 stars

Bella was an absolutely awesome sitter! She had great communication, and went above and beyond with all of our requests. We will use her again and recommend her to all our family/friends.

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Ashley C.
Drop-In Visits
5.0 out of 5 stars

Lianna took great care of Latte. She followed all instructions well and provided bathroom break, food and water & played with him. She is so sweet with my furry one and I would love to have her over again whenever we need help with Latte.

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Frances S.
Drop-In Visits
5.0 out of 5 stars

Second time booking with Makayla and service was great as usual! Very communicative, followed all our care instructions, and was super sweet to our old boys. Thanks, Makayla!

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Michelle S.
Drop-In Visits
5.0 out of 5 stars

My dog, Suki, loves Tina! I feel assured when I go on a vacation because I know Tima will take a good care of Suki and that Suki will have a good time with her. Thank you! 🙏😍

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Bills O.
Drop-In Visits
5.0 out of 5 stars

Laura has gone above and beyond when she cares for Neo. She is super kind and caring with him. I feel relaxed when I travel knowing she is caring for my dog.

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Sylvia S.
Drop-In Visits
5.0 out of 5 stars

Sabrina was amazing to work with! She gives thorough updates during her stay, follows all the instructions left for her, and made my puppy feel happy and comfortable! Would definitely recommend and book again (:

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Cathy and Phillip
Drop-In Visits
5.0 out of 5 stars

Madison did a great job and followed all instructions, plus ad-hoc requests, taking care of our very shy 1-year-old cat over 10 days. She’s communicative and thoughtful, which helped us enjoy our vacation! Will rebook if she’s available.

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James K.
Drop-In Visits
5.0 out of 5 stars

Amber was very professional! She did everything I asked. My cats both seemed to know she was a cat person bc they would come out when she go there and wouldn’t hide from her. I would highly recommend Amber!

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Shelly H.
Drop-In Visits
5.0 out of 5 stars

Very attentive and caring. Met the pups before the dates and took the time to understand all. Our three pups love her! Will book again.

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Shawn H.
Drop-In Visits
5.0 out of 5 stars

Hannah is amazing! She’s super punctual and responsive. You can tell she truly loves animals—they look so happy in all the photos she sends. I’ll definitely be booking with her again!

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RAAD P.
Drop-In Visits
5.0 out of 5 stars

Danielle is amazing. She went above and beyond to take care of Carlie and made sure that she was comfortable and stayed later than a contracted. The extra effort love and attention. She provided to Carlie as a testament to who she is as a person would highly recommend her and will be using her whenever we need somebody.

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Joseph A.
Drop-In Visits
4.0 out of 5 stars

2ed attempt , big fan of our kitty feeding mommy while i was gone . She has three kitties too , so she knew how to love my critter team as well . You could be lucky to secure her with your booking , and embrace the feeder laura .

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Donald H.
Drop-In Visits
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FAQs for Pet Sitting - Los Serranos

Frequently asked questions about Rover

Rover is the largest marketplace for local pet care. Whether you're looking for pet sitters, dog walkers, or house sitters who specialize in pet sitting, you can narrow your search by entering your ZIP code to find sitters within walking distance in your neighborhood.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to 25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to 25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet .

sitters on Rover set their own cancellation policy , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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