Doggy Day Care Hastings

Doggy day care at your dog sitter’s home – morning drop-off, evening pick-up

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Over 88
pet owners in Hastings have booked doggy day care

Hastings, Find top-rated doggy day care

Prices are estimates per day for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Shannon E.
Identity Verified
Shannon E.
£28
total per day
13 years of experience
Hastings, TN34

About: I’ve looked after multiple dogs and cats and absolutely love spending time with animals. I’m happy to provide plenty of attention, affection and care, making sure your pets feel comfortable, safe and happy while you’re away. I especially enjoy taking dogs on walks, having lots of cuddles and getting involved in playtime. I have a secure garden, as well as access to a massive secure field, giving dogs plenty of space to run around, explore and burn off some energy. Whether your dog loves long walks, playing, running around or simply curling up for cuddles, I’ll make sure they get plenty of love and attention. 🐶❤️ Your pet’s happiness, safety and wellbeing are my top priorities, and I’ll treat them as if they were my own! I work from home most of the week, apart from Wednesdays when I go into the office. This means I’m able to give your pet plenty of attention and regular toilet breaks throughout the day. I can provide morning and evening walks, as well as playtime, cuddles and lots of company throughout the day. I also have a large, secure field attached to my house, which means I can take dogs out on my lunch break for some extra exercise, running around and exploring. Working from home means your pet won’t be left alone for long periods, and I’m able to fit their care around my daily routine. I’m happy to follow their usual schedule and make sure they get all the exercise, attention and care they need to feel happy and comfortable. Your pet’s safety and wellbeing are my top priorities. I understand how important it is to feel confident that your pet is in safe, caring hands while you’re away. I’ll take the time to understand your pet’s routine, personality and individual needs, and I’ll always follow your instructions carefully. Whether it’s feeding, walks, medication, playtime or simply keeping them company, I’ll make sure they receive the care and attention they’re used to. I have a secure garden and a large secure field attached to my home, giving pets plenty of safe space to enjoy themselves. I’ll always make sure doors, gates and outdoor areas are secure and will never take unnecessary risks with your pet. Most importantly, I’ll treat your pet as if they were my own — with patience, kindness, love and plenty of reassurance. ❤️

Sitter Profile Image: Jiao J.
Identity Verified
Jiao J.
£28
total per day
5.0 out of 5 stars
7 reviews
15 years of experience
Hastings, TN37

Jiao was great. Dogly was well cared for and clearly had a good walk. I recommend her to others.

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Brighton and Hove S.
Sitter Profile Image: Holiday D.
Identity Verified
Holiday D.
£28
total per day
5.0 out of 5 stars
5 reviews
2 repeat pet owners
10 years of experience
Hastings, TN34

About: I have been caring for pets for more than 10 years and grew up with dogs, cats and even tortoises of my own, so animals have always been a big part of my life. More recently, I spent two years house and pet sitting full-time through TrustedHousesitters, caring for dogs with a wide range of personalities, energy levels and routines. During that time, I earned more than 40 five-star reviews from pet owners. What sets me apart is the amount of time and attention I can give each dog. I work remotely from home and keep boarding intentionally small-scale, usually caring for dogs from just one household at a time. This allows me to follow their normal routine closely and help them feel settled, rather than treating their stay like a busy kennel or daycare environment. I am patient, calm and confident following detailed care instructions. With younger dogs, I can reinforce the training and boundaries you already use at home, including toilet routines, lead manners, settling calmly and rewarding positive behaviour. I am not a professional dog trainer, but I understand the importance of consistency, particularly when a puppy or young dog is adjusting to a new environment. I am also comfortable adapting care for older dogs, including gentler or shorter walks, more frequent toilet breaks, medication schedules and plenty of quiet time to rest. I understand that senior dogs can be especially attached to familiar routines, so I will take the time to learn what makes your dog feel safe and comfortable. Above all, I am reliable, organised and communicative. I will treat your dog as an individual, follow your instructions carefully and send regular photographs and updates throughout their stay. I work remotely from home, so pet care fits easily into my normal routine. I can provide regular toilet breaks, company and attention throughout the day, with walks before work, during my lunch break and again in the afternoon or evening, depending on your dog’s usual schedule. I also have a small garden where dogs can enjoy supervised outdoor time and regular toilet breaks. We live just a five-minute walk from beautiful Alexandra Park, which is ideal for daily walks, sniffing and exploring. My working hours are generally earlier in the day, leaving plenty of time for longer walks, play and relaxed time together later on. At weekends, I have more flexibility for longer outings and can adapt my plans around the pets staying with me. I keep boarding small-scale and usually care for pets from one household at a time, so I can follow their normal feeding, walking and sleeping routine as closely as possible. I will always ask how long your pet is comfortable being left alone and make sure their stay suits their individual needs. I aim to create a calm, comfortable environment where every pet can settle at their own pace. I usually care for pets from one household at a time, allowing me to give them plenty of individual attention and maintain a peaceful home. I follow each owner’s instructions carefully, including feeding, walking, medication and sleeping routines. Dogs are supervised in the garden, kept on lead unless otherwise agreed, and never left alone for longer than they are comfortable with. Before a first booking, I arrange a meet and greet so we can discuss your pet’s personality, habits and any health, behavioural or safety needs. I will also ask about recall, reactivity, separation anxiety and how they behave around unfamiliar dogs and people. When caring for pets in their own home, I treat both the animals and the property with respect. I keep to their usual routine, leave the home clean and secure, and send regular photos and updates so owners can feel confident that everything is going well.

Sitter Profile Image: Matthew S.
Identity Verified
Matthew S.
£39
total per day
5.0 out of 5 stars
6 reviews
1 repeat pet owner
10 years of experience
St Leonard’s on sea, TN38

Matthew and Tony were excellent! Incredibly flexible with a short notice booking, early start time and a pick up time based on a hospital appointment. Trixie had a brilliant time, lots of running and playing chase. Matthew put her at ease really quickly and dealt with a sensitive dog really well. I would highly recommend Matthew, and I will 100% use him again.

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Sarah A.
Sitter Profile Image: Ricky N.
Identity Verified
Ricky N.
£43
total per day
5.0 out of 5 stars
11 reviews
2 repeat pet owners
22 years of experience
Hastings, TN34

So grateful to Ricky and his pups for spending the day with Pablo at the last minute. Ricky has fantastic calm energy that made Pablo feel instantly comfortable, and gave us confidence that he was in great hands.

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Jessica N.
Sitter Profile Image: Daniel C.
Identity Verified
Daniel C.
£39
total per day
5.0 out of 5 stars
56 reviews
19 repeat pet owners
5 years of experience
Hastings, TN34

From the moment I dropped Hector off with Daniel,Alida and of course not forgetting George I felt at ease.not only are they all warm and welcoming (I am a very nervous dog mum ) but they keep you informed throughout the day which really helps . I would not hesitate in recommending them to anyone that needs someone to look after there pets .When I dropped hector off on the second day he ran to the door and was excited and that is a definite recommendation from him as well !

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Kelly D.
Sitter Profile Image: William G.
Identity Verified
William G.
£28
total per day
5.0 out of 5 stars
5 reviews
2 repeat pet owners
21 years of experience
Hastings, TN34

Bill is absolutely amazing. Has a lovely calm presence that makes you feel really confident leaving your dog with him. Poppy has such a great time when she’s there and he really pays attention to her needs and wants which is all you can ask for! Would highly recommend!

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Melissa C.
Sitter Profile Image: Alicia P.
Identity Verified
Alicia P.
£34
total per day
5.0 out of 5 stars
23 reviews
7 repeat pet owners
40 years of experience
St-Leonards-on-Sea, TN37

Our dog Pip had a lovely day with Alicia - totally at home and relaxed. We were completely happy with the service in every way. Thank you Alicia.

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Victoria G.
Sitter Profile Image: Robert L.
Identity Verified
Robert L.
£28
total per day
5.0 out of 5 stars
11 reviews
3 repeat pet owners
40 years of experience
Saint Leonards-on-sea, TN37

Elsie clearly really enjoyed herself - a great first day with Robert and I look forward to sorting out day two. Thank you!!

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Ivo D.
Sitter Profile Image: Nawal A.
Identity Verified
Nawal A.
£34
total per day
5.0 out of 5 stars
13 reviews
20 years of experience
Saint Leonards-on-sea, TN38

Nawal took such beautiful care of Pablo. He’s a gigantic high energy puppy who can be a handful when he’s bored, but she was completely unphased, gave him loads of exercise, mental stimulation and love, and shared photos and updates with us all day so we felt totally at ease. She has magical calm energy, and is a genuine animal lover. Pablo didn’t want to leave!

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Jessica N.
Sitter Profile Image: Zoe S.
Identity Verified
Zoe S.
£34
total per day
5.0 out of 5 stars
5 reviews
1 repeat pet owner
33 years of experience
St Leonards-on-Sea, TN38

Elsie was clearly delighted to spend the day with Zoe and Iona, Elsie's tail went right down on my arrival to take her home! Looking forward to next time.

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Ivo D.
Sitter Profile Image: Philippa P.
Identity Verified
Philippa P.
£50
total per day
5.0 out of 5 stars
51 reviews
24 repeat pet owners
19 years of experience
St Leonards On Sea, TN37

Thank you Philippa for taking such good care of my whippet. He was happy and relaxed when I came to collect him. And I loved the picture updates. I felt reassured he was well looked after whilst he was with you. Hopefully see you again!

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Alexandra B.
Sitter Profile Image: Melissa L.
Identity Verified
Melissa L.
£39
total per day
10 years of experience
Hastings, TN34

About: I’m a newly quailed Occupational Therapist and a dedicated dog lover with hands-on experience caring for my own 10 year old Poodle. Looking after my dog over the years has given me a strong understanding of pet care; including feeding, walking, grooming, playtime, administering routines; and recognizing changes in behavior and wellbeing. My professional background has helped me develop excellent observations, communication and caregiving skills. I am trained to be patient, attentive, responsible, and focused on safety, all of which are valuable when caring for pets. I pay close attention to individual needs and understand the importance of consistency, routine, and creating a calm environment. I am confident caring for pets of different ages and temperaments. including senior dogs who may require extra patience, gentle exercise, and closer monitoring. I enjoy providing both physical activity and companionship to help pets feel comfortable and happy while their owners are away. What sets me apart is my combination of personal dog ownership experience, professional caring skills, and genuine love for animals. I understand that pets are family members, and I will treat your furry friend with the same care, respect, and affection that i give my own dog!💗 Pet care fits naturally into my daily routine. I make time every day for feeding, cleaning litter trays, and giving pets attention and playtime. I enjoy creating a calm and comfortable environment so cats feel relaxed while their owners are away. I’m organised and reliable, so I always make sure pets are cared for on time and according to their usual routine. When caring for pets in a pet owner’s home, I make sure to follow their usual routine as closely as possible so the pet feels comfortable and stress-free. This includes feeding at the right times, refreshing water, cleaning litter trays thoroughly, and spending quality time playing or giving attention. I’m always respectful of the owner’s home and keep everything clean and tidy. I also send regular updates and photos so owners know their pet is happy and well cared for.

Sitter Profile Image: Bethany H.
Identity Verified
Bethany H.
£56
total per day
5.0 out of 5 stars
14 reviews
1 repeat pet owner
5 years of experience
Guestling, TN35

I've never felt so at ease so fast with people looking after our lovely friendly Elsie. The love and care is so visible across all our messages, in person interactions and the lovely photos Bethany shared of Elsie spending the day at their home. Elsie was, unsurprisingly, livid at me taking her home. I look forward to Elsie's future visits ❤️

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Ivo D.
Sitter Profile Image: Madalyn S.
Identity Verified
Madalyn S.
£20
total per day
5.0 out of 5 stars
2 reviews
1 repeat pet owner
40 years of experience
Hastings, TN34

Madalyn truly loves dogs and my boy feels very comfortable with her and her pooches. After the first day, he had such a wonderful time that he now drags me to the door and toddles off to play with his new best friends and snuggle Madalyn. It gave me real peace of mind knowing my dog was in a home surrounded by happy, well-looked-after dogs, and treated as part of the family rather than just a booking. I got regular updates, photos, and could see how relaxed and content he was the whole time. It’s obvious that Madalyn understands dog behaviour and goes above and beyond to make sure every dog feels safe, comfortable, and loved. If you’re looking for someone trustworthy, knowledgeable, and truly passionate about dogs, this is the perfect place. I wouldn’t hesitate to book again!

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Samantha C.
Sitter Profile Image: Jay O.
Identity Verified
Jay O.
£39
total per day
20 years of experience
St Leonards-on-Sea, TN37

About: I've looked after dogs, cats, farm animals and other since I was a teenager (20+ yr experience). I've helped train puppies as well as caring for senior dogs and have had my own beautiful family of dogs ranging from larger dogs to tiny ones. All animals are different, generally the main theme is providing safety, fun, attention and care. I'm currently on a career break (a little over a decade running operations in London start ups) so I have flexible availability. I have a car, spend a lot of time outdoors and am generally quite relaxed. I follow any instruction given to keep both the pet and the home safe and cared for. At my own home, I have two lifts to access the floor (no stairs for senior dogs), windows are up high and kept on a Pendlay lock.

Sitter Profile Image: Natasha T.
Identity Verified
Natasha T.
£23
total per day
4.9 out of 5 stars
53 reviews
14 repeat pet owners
30 years of experience
Hastings, TN35

About: I’ve been surrounded by animals my entire life—from hamsters to horses—and caring for them is second nature to me. I’m a passionate pet lover and proud pet parent to a friendly Labrador and a sweet, cuddly cat. Both are well-behaved, well socialised and great with other animals. I live in a pet-loving household with two young children who adore animals. While they won’t be involved in the care of your pet, they’ll be around to offer some supervised love and attention—perfect for pets who enjoy extra cuddles! Over the years, I’ve cared for the pets of family and friends, and now I’m excited to welcome your furry companion into our home. I have experience with puppies and have personally trained my Labrador, attending puppy training and pet first aid courses to ensure I’m prepared for a variety of needs. Whether it’s a stay at our home or a daily walk, your pet will be treated like family. I’m flexible, reliable, and committed to providing a safe, comfortable, and loving environment. Long walks, playtime, belly rubs, and lots of affection are all part of the package! Feel free to reach out with any questions or to schedule a meet-and-greet. I can’t wait to welcome your pet into our home! I work from home a few days a week in the emergency services, and my husband works from home as well. So I’m home often and able to provide plenty of attention and care throughout the day. I have two wonderful children who absolutely adore animals, and while they won’t be involved in pet care, they love offering supervised affection and cuddles. I'm very active and enjoy both short and long walks with our Labrador, so your animals will get plenty of exercise and playtime. I'm well-prepared for all kinds of weather—rain or shine—and have a variety of toys and enrichment activities to keep pets mentally and physically stimulated. I have a spacious four-bedroom home with a fully fenced, large secure garden—perfect for safe outdoor play and exploration. Pets are welcome to make themselves fully at home here, with full access to the entire home. If your pet enjoys extra snuggles, they’re more than welcome on the bed for cozy cuddle time! The back door is usually open during the day, allowing pets the freedom to move between indoors and outdoors as they please.

Sitter Profile Image: Samantha M.
Identity Verified
Samantha M.
£50
total per day
5.0 out of 5 stars
9 reviews
2 repeat pet owners
20 years of experience
St Leonards-on-sea, TN37

Samantha looked after our rather anxious older whippet for us whilst we visited Hastings. We dropped our whippet off and were pleased from the start as Samantha greeted our whippet (and us) quietly and calmly. Her home also reflected this - a calm, comfortable, pet friendly space. She asked good questions about our pet and her habits, and introduced her own dog later on when ours had had a chance to settle in. She is obviously an experienced, gentle and knowledgeable dog person. If we visit Hastings again we would not hesitate to book Samantha to look after our beloved wee dog.

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Fiona G.
Sitter Profile Image: Kathleen B.
Identity Verified
Kathleen B.
£39
total per day
5.0 out of 5 stars
104 reviews
21 repeat pet owners
35 years of experience
Hastings, TN35

Kathy was an absolute star with Toby. Plenty of photos showing how happy he was. It made our day a lot easier knowing he was well-looked after. Thank you so much.

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Steve P.
Sitter Profile Image: Eleanor B.
Identity Verified
Eleanor B.
£25
total per day
5.0 out of 5 stars
2 reviews
23 years of experience
Hastings, TN37

Luna had a lovely day with Eleanor, who very clearly loves dogs. She came home tired and happy. Highly recommended.

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Deirdra T.
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The median cost per day for doggy day care in Hastings is £28

Dog owners share their Rover experiences – Hastings

1 / 1
5.0 out of 5 stars

Ricky was great. So glad he was able to help us out and look after our little pup. He gave him a great time walking in Rye and hanging out with his own dog. So thankful

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Mark B.
Doggy Day Care
5.0 out of 5 stars

We needed a very last minute sitter to collect our puppy early the next morning and Matthew was happy to help and responded straight away to my message. Matthew was early and let me know and also asked the right questions prior to accepting. I was sent updates, pictures and videos throughout the day and even met me half way to collect to help me out. Would definitely recommend and will be using again! Thanks again Matthew, life saver!

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Lianne S.
Doggy Day Care
5.0 out of 5 stars

Luna had a lovely day with Eleanor, who very clearly loves dogs. She came home tired and happy. Highly recommended.

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Deirdra T.
Doggy Day Care
5.0 out of 5 stars

Elsie was welcomed like an old friend, I thought she'd have a good time and the photos and regular updates confirmed that. Elsie confirmed it herself when her tail went down when her lead went on at pickup, then softly mewling at me on the drive home to tell me i had made a mistake!

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Ivo D.
Doggy Day Care
5.0 out of 5 stars

Thank you Kathleen for looking after George. It has been a real pleasure and looking forward of leaving him with you again in the future.

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Daniel C.
Doggy Day Care
5.0 out of 5 stars

Matt is friendly and kept in touch regularly with lots of good photos, so top marks from me. Most importantly (however) Elsie was very annoyed at me on pickup which is the highest praise possible (tail was down all the way till we got home and she saw my son).

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Ivo D.
Doggy Day Care
5.0 out of 5 stars

Thank you Philippa for taking such good care of my whippet. He was happy and relaxed when I came to collect him. And I loved the picture updates. I felt reassured he was well looked after whilst he was with you. Hopefully see you again!

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Alexandra B.
Doggy Day Care
5.0 out of 5 stars

Nawal took such beautiful care of Pablo. He’s a gigantic high energy puppy who can be a handful when he’s bored, but she was completely unphased, gave him loads of exercise, mental stimulation and love, and shared photos and updates with us all day so we felt totally at ease. She has magical calm energy, and is a genuine animal lover. Pablo didn’t want to leave!

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Jessica N.
Doggy Day Care
5.0 out of 5 stars

Great day care. Sent loads of photos and I could tell my dog had been kept occupied all day with games and good company.

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Joel T.
Doggy Day Care
5.0 out of 5 stars

Tsarina was so great! The original communication was really fast and they answered all of our questions. We also were impressed with the Google form and how organised and well thought out it was. Spud was a little overtired from a long journey and they handled him brilliantly. Would definitely recommend!

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Beckie & Adam B.
Doggy Day Care
5.0 out of 5 stars

Bill was brilliant with our slightly anxious 10 year old Jack Russell Ralph - he immediately put me at ease with how calm he was with Ralph, and Ralph was clearly very well looked after and happy in Bill’s company. Looking forward to his next visit! Thank you

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Ellie E.
Doggy Day Care
5.0 out of 5 stars

Madalyn truly loves dogs and my boy feels very comfortable with her and her pooches. After the first day, he had such a wonderful time that he now drags me to the door and toddles off to play with his new best friends and snuggle Madalyn. It gave me real peace of mind knowing my dog was in a home surrounded by happy, well-looked-after dogs, and treated as part of the family rather than just a booking. I got regular updates, photos, and could see how relaxed and content he was the whole time. It’s obvious that Madalyn understands dog behaviour and goes above and beyond to make sure every dog feels safe, comfortable, and loved. If you’re looking for someone trustworthy, knowledgeable, and truly passionate about dogs, this is the perfect place. I wouldn’t hesitate to book again!

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Samantha C.
Doggy Day Care
5.0 out of 5 stars

Super stay for Ginger as always. A mix of games and cuddles. She gets very excited as we walk up to the front door now.

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Geoff S.
Doggy Day Care
5.0 out of 5 stars

Samantha looked after our rather anxious older whippet for us whilst we visited Hastings. We dropped our whippet off and were pleased from the start as Samantha greeted our whippet (and us) quietly and calmly. Her home also reflected this - a calm, comfortable, pet friendly space. She asked good questions about our pet and her habits, and introduced her own dog later on when ours had had a chance to settle in. She is obviously an experienced, gentle and knowledgeable dog person. If we visit Hastings again we would not hesitate to book Samantha to look after our beloved wee dog.

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Fiona G.
Doggy Day Care
5.0 out of 5 stars

Sarah took great care of our dog Aria , when I picked up Aria she seemed happy and comfortable in Sarah’s home. Thank you

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Kasia G.
Doggy Day Care
5.0 out of 5 stars

Luna had a lovely day with Natalie and Vinnie and came home happily tired after having lots of fun. Very happy dog and dog parents. Thank you Natalie.

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Deirdra T.
Doggy Day Care
5.0 out of 5 stars

Bethany understood how my separation anxiety was worse than Murphy's. She gave me regular updates during the day, which made me feel at ease. Murphy had many walks and enjoyed the dog friendly cafe. I'll definitely use Bethany again, for sure! Thank you Bethany! xx

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Karin N.
Doggy Day Care
5.0 out of 5 stars

Anna was great with our two little schnauzers. Both the very easy to care for one, and the slightly more anxious one. Both came back to us happy and calm. Would happily entrust them to her again if we're back in the area!

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Jamie B.
Doggy Day Care
5.0 out of 5 stars

Elsie has clearly had a lot of care and attention today and I'm grateful for that - she was very annoyed to be picked up by me, her strongest recommendation of a sitter!

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Ivo D.
Doggy Day Care
5.0 out of 5 stars

From the moment I dropped Hector off with Daniel,Alida and of course not forgetting George I felt at ease.not only are they all warm and welcoming (I am a very nervous dog mum ) but they keep you informed throughout the day which really helps . I would not hesitate in recommending them to anyone that needs someone to look after there pets .When I dropped hector off on the second day he ran to the door and was excited and that is a definite recommendation from him as well !

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Kelly D.
Doggy Day Care
1 / 1
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FAQs for Doggy Day Care – Hastings

Frequently asked questions about Rover

The average cost for Doggy Day Care in Hastings on Rover is £32.2 per day (as of September 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Doggy Day Care easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Doggy Day Care. For more information on service fees, click here .

There are 1,188 sitters on Rover for Doggy Day Care in Hastings. About 86% of Hastings sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

Sitters on Rover can offer flexible scheduling, so you can coordinate times that work best for you and your pet—whether that’s early drop-off or later collection to match your Hastings commute.

If your schedule changes, it’s best to let your sitter know through the app as early as possible. Many sitters can adjust collection and drop-off times when needed.

Your dog’s first day care experience is a big milestone! To help your pup settle in comfortably, we recommend:

  • Food and treats portioned for the day, with feeding instructions
  • Your dog's lead and collar (ensure tags are up-to-date)
  • Any seasonal gear, such as paw-safe wax for winter or a cooling vest for the summer
  • Medication, if applicable, with clear dosage notes
  • Any special care instructions or training tips to help your sitter provide the most personalised care possible

Tip: Upload this information directly through the Rover app before drop-off. The more context you provide, the better your sitter can tailor the day to your dog.

While each sitter sets their own vaccine requirements, staying up-to-date on your dog's vaccines is the best way to be 'boarding ready'. Vaccinations help create a safe environment for all pets under a sitter’s care.

Sitters in South East England may request that your dog be up-to-date on core vaccines, such as Canine Distemper, Canine Parvovirus, Canine Adenovirus (also known as DHP or DHPPi), Leptospirosis and Kennel Cough. Cats may be required to have Feline Panleucopenia Virus, Feline Herpesvirus, Feline Calicivirus, and Feline Leukaemia Virus up to date.

By discussing your pet's health history early, you’re adding a layer of confidence for you and your sitter before the booking begins.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

A Meet & Greet is a short introductory meeting between you, your dog, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

We require sitters to operate in compliance with applicable local licensing requirements. In England, pet sitters who board dogs or provide doggy day care as a business may need a valid licence under the Animal Welfare (Licensing of Activities Involving Animals) Regulations 2018. When vetting your sitter, ask if they meet local licensing requirements for dog boarding. This confirmation is important for coverage under the Rover Guarantee. Read more about our requirement for following local licensing requirements .

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