Pet Sitting Pasatiempo

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Pasatiempo, Find top rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

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Sitter Profile Image: Landon A.
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Landon A.
$20
total per visit
5.0 out of 5 stars
• 7 reviews
1 repeat client
8 years of experience
Santa Cruz, CA, 95060

“Landon was great! Solid vibes, follow ups to make sure everything was ready before we left, considerate of our pup. Would totally recommend working with him and we’ll definitely reach out to work with him in the future.”

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Alexander E.
Sitter Profile Image: Maya A.
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Maya A.
$17
total per visit
10 years of experience
Santa Cruz, CA, 95062

About: I have had dogs all my life! I pet sat for puppies, senior dogs, large dogs (80+ pounds), and tiny chihuahuas. I have also worked with anxious-aggressive dogs and can work with you to get your pet care. I currently have a very open schedule as I am working flexible online hours. I can work according to your preferences and I’m good at going with the flow. I want to make sure both you and your pet feel safe. Pets are family and I want you to know they are in good hands! I can make sure your pet care is to your standards. I also always send pictures!

Sitter Profile Image: Di H.
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Di H.
$23
total per visit
6 years of experience
Santa Cruz, CA, 95060

About: I've taken various cats for the past 6 years. I have 3 cats at home and I've also taken care of my friends' doggo during their work trips. I have experience bathing cats too. I have full time job but as a cat mom I understand drop-in food visits are essential and I can make my time for those. Your pet’s safety and comfort are always my top priorities. I carefully follow feeding instructions, household routines, and any special care guidelines you provide. I understand that some cats need extra patience, especially when meeting someone new. I’ll always respect their boundaries and let them approach me at their own pace. I’ll also make sure doors and windows are secure, litter boxes are clean, and your home is left tidy after each visit.

Sitter Profile Image: Paula M.
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Paula M.
$43
total per visit
30 years of experience
Santa Cruz, CA, 95065

About: I need pet/house sitters at times and I know trust and quality care are essential to peace of mind. You can count on me to communicate clearly, follow-thru on instructions and give your fur babies lots of love. I work in Santa Cruz, mainly from home. I am able to easily set my own schedule so I can work with yours and meet your pet care needs. In your home, I will follow your detailed instructions related to feeding, potty, crating, and administering medicines if needed. I request writen instructions prior to the visit so I have time to clarify any requests.

Sitter Profile Image: Alastair M.
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Alastair M.
$28
total per visit
5.0 out of 5 stars
• 7 reviews
3 repeat clients
3 years of experience
Santa Cruz, CA, 95060

About: With every dog that I meet, I enjoy playing a role of sort of translator/ trustworthy uncle, so they are excited to love and respect me. I feel that when I am assertive I am heard, and I attribute that to my determination to find a mutual sense of respect, and trust with not only dogs but nearly every indevidual I cross paths with. I believe very strongly in demonstrating integrity, and that in turn, I will find encounters of trust and respect. I grew up with Australian Sheppard’s. All rescues from Aussie Rescue. I have sat for friends and neighbors my entire life, as well as for friends of friends and also had a partner who I would help Sit (over-nights/ walks/ checking up/ spoil/ .... ...stuff like that. 😋 Wildly enough, I don’t have a dog of my own. I have spent some years of my adult life traveling and don’t see it fare to subject a dog/ dependent to my lifestyle. Now would be a good time, however, my best friends/ housemates have the most wonderful Blue Heeler(in my picture), and I absolutely adore sharing every moment that I can!

Sitter Profile Image: Jenni H.
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Jenni H.
$27
total per visit
5.0 out of 5 stars
• 24 reviews
9 repeat clients
15 years of experience
Scotts Valley, CA, 95066

“This is the second time I've used Jenni to check in on my kitties. She continues to have great communication and provide my fur balls lots of love and care.”

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Jamie C.
Sitter Profile Image: Jasmine M.
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Jasmine M.
$28
total per visit
5.0 out of 5 stars
• 182 reviews
61 repeat clients
7 years of experience
Santa Cruz, CA, 95060

“Jasmine did an excellent job caring for our cat and walking our dog for a few days while we were on vacation! When we came back the animals seemed really happy and well taken care of- Jasmine even scooped the litter box! I also appreciated her flexibility when our needs changed. We will be booking her again in the future. Thanks again Jasmine!”

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Darya L.
Sitter Profile Image: Samantha T.
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Samantha T.
$15
total per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
5 years of experience
Santa Cruz, CA, 95062

About: I've had dogs for over 10 years and have taken care of dogs and cats with all sorts of needs/medical care such as diabetic, arthritic and eye-sight impaired animals. I trained both of my dogs in agility and behavior classes so I have experience with training and extended behaviors. I volunteer at the Santa Cruz Animal Shelter and have taken multiple classes on dog behavior and dog walking safety. I am currently a UC Santa Cruz student but my schedule is fairly flexible since I commute/live off campus. Currently I only have one class per day, Monday through Friday so I can be present to provide majority of the care with minimal outings. I always ask clients about their yard and preferences for their animals safety in the yard especially at night. Depending on their circumstances, I will scan the yard for any unusual activity and safety concerns. As well as always being in close proximity when the dog wants to go in the front/backyard.

Sitter Profile Image: Susie B.
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Susie B.
$28
total per visit
5.0 out of 5 stars
• 26 reviews
8 repeat clients
8 years of experience
Santa Cruz, CA, 95062

“Susie was great! She was incredibly responsive from the very beginning, got back to me within minutes of my initial message, and was easy to communicate with throughout the whole process. She also took the time to set up a meet & greet beforehand so she could meet Ausi and Lilo and make sure everyone was comfortable and it was a good fit. Everything went smoothly with her drop-in visit, and I felt very comfortable knowing the dogs were in good hands. We’re already looking forward to having Susie back for a longer house-sitting stay next month!”

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Kiana E.
Sitter Profile Image: Mámoo T.
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Mámoo T.
$26
total per visit
5.0 out of 5 stars
• 35 reviews
11 repeat clients
22 years of experience
Scotts Valley, CA, 95066

“Mámoo is absolutely wonderful with Kato (my high-energy female husky). It’s easy to see the care and enthusiasm they bring to every visit. Kato gets excited as soon as she sees them. Mámoo plays, runs, and engages with her in a way that matches her energy. It’s clear they enjoy spending time together. I am confident Kato is in such loving hands and capable hands.”

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David C.
Sitter Profile Image: Eva G.
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Eva G.
$28
total per visit
5.0 out of 5 stars
• 1 review
8 years of experience
Santa Cruz, CA, 95060

About: I have been in the animal care business my whole life! My mom used to run her own animal care business where I would go on all of her animal visits since I was in kindergarten. I trained my two puppies at age 10, have been volunteering at the local animal shelter for 3 years, and have started my own small clientele of dogs whom I care for through overnight stays for over a week, 3 check-ins a day for each dog, and lots of time for playing and cuddling to make sure they are happy and comfortable, while building their trust. I understand patience is key when caring for animals who see me as a new, unfamiliar face, and I always ensure the animals comfort is my top priority! My main gig at the moment is animal care, so I can build my own schedule/routine around the animal care bookings that I have for that week, so your pet will be my priority! In my clients homes, I make sure that the essentials like food and water are given, and I will make sure that there is nothing out that could harm them. My main focus is walking the dog in the start of my visit, and playing and winding down for rest time at the end, so they are able to rest and relax when I am not there/until their next visit. For cats, I would feed and refill their water, play with them, and provide affection depending on their personality and how comfortable they are. I will also clean out their litter.

Sitter Profile Image: Anna O.
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Anna O.
$43
total per visit
5.0 out of 5 stars
• 5 reviews
2 repeat clients
20 years of experience
Santa Cruz, CA, 95060

“Anna was great! She checked in on our cat over several days and did an amazing job keeping up with her special diet and making sure her space stayed clean and she was happy and healthy. She was always prompt, kept us updated after every visit, and sent lots of great photos. We came home to a very happy cat and would definitely book again!”

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Ryan S.
Sitter Profile Image: David D.
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David D.
$23
total per visit
5.0 out of 5 stars
• 199 reviews
43 repeat clients
16 years of experience
Santa Cruz, CA, 95062

“David was really easy to work with and very flexible. I extended my vacation by a day and David was able to continue past the original dates set up for his drop-ins. I loved the pictures each visit. Everything looked good when I returned. I will ask him to sit again in the future.”

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Brian H.
Sitter Profile Image: Sherry H.
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Sherry H.
$20
total per visit
5.0 out of 5 stars
• 3 reviews
5 years of experience
Santa Cruz, CA, 95060

About: I’ve been around dogs my whole life and caring for them is something I truly love! I especially enjoy getting dogs outside, whether it’s a relaxed walk or a fun, active adventure, I’m always happy to match their energy. I’m reliable, trustworthy, and I understand how much dogs mean to their families, so I treat every pup like my own. I pay close attention to each dog’s personality and needs to make sure they feel safe, comfortable, and happy. You can expect lots of walks, playtime, and plenty of tail wags! 🐾 I am currently a full-time student, which gives me a flexible schedule and plenty of time to care for your pup. I’m available throughout the week for walks and droppins and the weekends for sitting, and I can adjust my schedule to fit your dog’s needs. I’m reliable and make sure to stay consistent with routines so your pet feels comfortable and cared for. I am committed to caring for your pet like my own, whether in your home or out on walks and adventures. I prioritize safety, trust, and comfort by following your pet’s routine, keeping a clean and secure environment, and giving them plenty of attention and playtime. I make sure your pet feels relaxed and happy while you’re away, and I’m always attentive to their individual needs and behavior. You can count on me to be responsible, communicative, and to provide updates so you always feel confident your pet is in good hands.

Sitter Profile Image: Ixchel P.
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Ixchel P.
$18
total per visit
8 years of experience
Santa Cruz, CA, 95060

About: I’ve grown up around dogs and have always loved taking care of them. I currently have three dogs of my own, so I’m very comfortable with the responsibility that comes with caring for dogs. I’ve also spent a lot of time caring for my family’s and friends’ dogs over the years. I’m responsible, patient, and attentive, and I’ll make sure your dog feels safe, comfortable, and well cared for while you’re away. On weekdays, I’m available before work until around 4 PM and again after work around 8:30–9 PM. On weekends, I’m available before 2 PM and after 9:30 PM. I’m happy to plan ahead around your pet’s routine and make sure they get the care, attention, feeding, walks, and potty breaks they need. When I care for your pet in your home, my goal is to make sure they feel safe, comfortable, and cared for while you’re away. I’ll follow your pet’s usual routine and any instructions you leave for me, whether that’s feeding, walks, potty breaks, playtime, or anything else they need. I’ll treat your home with respect, make sure doors and gates are secure, and leave everything clean and as I found it. I’ll also keep you updated so you can feel confident knowing your pet is in good hands.

Sitter Profile Image: Mckenzie D.
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Mckenzie D.
$28
total per visit
5.0 out of 5 stars
• 4 reviews
3 repeat clients
10 years of experience
Santa Cruz, CA, 95062

About: I have over 10 years of experience with both cats and dogs, in a professional and personal manner. I’m patient, attentive, and love making sure your animal feels attended to at all times. I love to take dogs to the beach, go on nice long walks through Nisene Marks, and cuddle! I work at a restaurant part-time and have plenty of time during the day and at night to spend time with the animals. I am free Monday-Friday majority of the day to take care of your dogs and cats! I am also available on the weekends to provide care to your animals! Although I will not be hosting animals at my own home, I can assure you that I will treat your home as my own. I will always give your animal the attention that you would give them - playing with them a lot, being mindful of their body language to assess stress and anxiety, and giving them my attention and energy to build a strong foundation of trust from the first meeting.

Sitter Profile Image: Allison S.
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Allison S.
$43
total per visit
5.0 out of 5 stars
• 7 reviews
3 repeat clients
10 years of experience
Santa Cruz, CA, 95062

“Allison is great! I needed someone to do some drop-ins while I was on a short work trip. Allison came by right on schedule, took care of everything with no problems, and was sure to send me photos and updates. And you can tell she genuinely enjoys getting to spend some time with the animals. I felt like my dog was very well taken care of.”

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Theo K.
Sitter Profile Image: Ana Lucia T.
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Ana Lucia T.
$26
total per visit
6 years of experience
Santa Cruz, CA, 95060

About: I have over 10 years of experience caring for my own dog and 8 years of experience caring for my two cats. In addition, I've cared for my neighbor's dog on multiple occasions over the past five years. Whether your pet enjoys long walks, playtime, or simply having someone to keep them company at home, I'll provide attentive, reliable care and treat them like they're part of my own family. I'm happy to follow your pet's routine and make sure they feel safe, comfortable, and loved while you're away. I'm currently on summer break from college, which gives me a very flexible schedule. This allows me to accommodate a variety of pet care needs, whether that's daytime visits, walks, overnight stays, or last-minute bookings. I'll make sure your pet gets the time, attention, and care they deserve. I will be caring for pets in their own homes, where they can stay comfortable in their familiar environment. I understand that every pet has unique needs and routines, so I'll carefully follow any instructions you provide, including feeding schedules, walks, medications, and house rules. I'm very cautious and attentive when caring for pets, and I'll always prioritize their safety, comfort, and well-being. My goal is to provide dependable care while giving you peace of mind that your pet is in good hands.

Sitter Profile Image: Brianna S.
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Brianna S.
$22
total per visit
3 years of experience
Santa Cruz, CA, 95060

About: I am well-qualified to pet sit dogs and cats, having grown up with several animals that have taught me the nuances of pet care from a young age. Im currently working part time so I have plenty of time to hang with your furry friends! I am free until the end of September. Currently, I am responsible for my own two cats, ensuring they receive the best care, attention, and love. My lifelong experience with pets has equipped me with the skills and knowledge necessary to provide excellent care for your furry friends.

Sitter Profile Image: Kivilcim D.
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Kivilcim D.
$63
total per visit
5.0 out of 5 stars
• 7 reviews
3 repeat clients
17 years of experience
Santa Cruz, CA, 95060

About: What sets me apart is that caring for animals isn’t just something I do—it’s something I’ve lived my entire life. I grew up with a golden retriever named Arwen, and from 8th grade on, I was fully responsible for her walks, training, and care. I even started waking up an hour earlier every day just to make sure she got her morning walk in before school! Later, when I moved to the U.S. for college, I helped raise and train my roommate’s husky puppy, Ava, who struggled with separation anxiety. I’d take her to class, skate with her to tire her out, and help her stay calm and confident. It was like co-parenting a very energetic fur baby—and I loved every minute. I’ve cared for dogs of all ages and personalities—from hyper puppies to senior dogs with medical needs. My husband and I pet sat for two elderly Bichon Frises (17 years old!) every year while their owners traveled, carefully managing their diet, medications, and gentle exercise. I’ve also grown to love cats after living with Archie—my first real cat roommate—and have experience gently brushing, bonding, and caring for both indoor and stray cats (I even accidentally helped my mom adopt a kitten when I took in a stray!). Most recently, I taught my in-laws’ senior dog Ellie new tricks at the age of 7, proving that even older pups can learn with patience and love. We can’t have pets in our home right now due to landlord restrictions, so pet sitting is how I stay connected to what I love most—animals. I treat every pet like they’re my own, and I genuinely enjoy making them feel safe, happy, and loved while their humans are away. I am a bioengineering Ph.D. Student, most of the time I have freedom of picking my hours, as well as working from home when needed! I always start by learning as much as I can about your pet’s routine, preferences, health needs, and quirks. Whether it’s medication schedules, feeding routines, or special toys they love—I’m here to follow your instructions to a T. I do my best to keep your pet’s day feeling as normal as possible while you’re away. I’m extremely respectful of your home and always aim to leave it just as you left it (or better!). I double-check doors and windows, never leave pets unsupervised outside, and keep a tidy, pet-safe environment throughout the stay. I also send regular updates—photos, videos, and check-ins—so you can relax knowing your fur baby is happy and well cared for. If you ever need in-my-home care in the future (pending landlord approval!), my goal would be to provide a cozy, stress-free space that’s clean, safe, and set up to meet your pet’s unique needs.

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Pet parents share their Rover experiences - Pasatiempo

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5.0 out of 5 stars

Yasmin is an awesome petsitter, and I’m so glad I had her look after my cat while I was gone. She is very communicative and gives detailed trip summaries with photos and videos. Yasmin was even available for my last minute requests. I 100% recommend her for future sits!

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Shannon D.
Drop-In Visits
5.0 out of 5 stars

Giang is great! She came and played with my kitties, took care of Rum’s oral medication. My kitties love her. I would book her again!

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Di H.
Drop-In Visits
5.0 out of 5 stars

Trina was great! Our cat has a fairly complex feeding ritual and she handled it wonderfully, the daily updates were fantastic to see our pet while we were away. I would definitely book again - thank you Trina!!

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Ethan S.
Drop-In Visits
5.0 out of 5 stars

Sam was an excellent sitter for my Pomeranian dog and ragdoll cat. He responded fast to the request and messages throughout. He sent photos daily, and the pets looked content and taken care of. Will certainly book/uses his service(s) again! Thank you!

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Christiane N.
Drop-In Visits
5.0 out of 5 stars

Susie was very helpful taking my baby to her vet appointment. She kept me informed with texts and pictures and even helped with communicating with the vet.

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Anthony H.
Drop-In Visits
5.0 out of 5 stars

David was great! Very communicative and was able to book on short notice, very helpful. As my first time leaving my cat with a sitter, he definitely made me feel at ease.

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Charlotte S.
Drop-In Visits
5.0 out of 5 stars

Jaden was wonderful! She communicated so well every day about how my cat was doing and sent lots of super cute photos. I felt way better about travelling knowing that my cat was in great hands!

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Sarah S.
Drop-In Visits
5.0 out of 5 stars

Dylan was so great! It was the first time ever having someone outside of friends and family watch our pup. Dylan made the process so easy and we were able to relax and enjoy our wedding knowing our dog was well taken care of.

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Mikaela F.
Drop-In Visits
5.0 out of 5 stars

Sophia was perfect! Casper loved her! She is caring, responsible, and loving dog carer. We are so glad we found her!

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Bonnie P.
Drop-In Visits
5.0 out of 5 stars

Kat is always fantastic with our two kitties!! Very communicative and goes above and beyond to make sure they're doing well!

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Heather C.
Drop-In Visits
5.0 out of 5 stars

Daniel and Allison got back to me in a timely manner and showed up at the expected time having no difficulty navigating our challenging road. Roland loved them and they did very well with his exuberant greetings. We’ve only met for a meet and greet but I feel comfortable that they can handle the job and will review again after some walks and overnights.

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Laurie F.
Drop-In Visits
5.0 out of 5 stars

Miranda was attentive and went above and beyond with a lovely report card surprise! Would definitely book again!

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Taryn M.
Drop-In Visits
5.0 out of 5 stars

Samantha took good care of my two cats, one very fearful, and I came home to calm cats who looked very happy and content. Samantha took good care of my house and sent me pictures so I did not worry about my animals. I highly recommend her to care for your pets.

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Rita D.
Drop-In Visits
5.0 out of 5 stars

Kai did a great job cat-sitting for me! He was very gentle with Rose (which she needs as a slightly timid cat) and made sure to document her food intake as I requested. Rose is on the shyer side, but from Kai’s photos it looks like she really warmed up to him! Kai also went above and beyond in fully cleaning Rose’s food mat, which is a task I know I need to take on more often myself.

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Stephanie L.
Drop-In Visits
5.0 out of 5 stars

Landon was great! Solid vibes, follow ups to make sure everything was ready before we left, considerate of our pup. Would totally recommend working with him and we’ll definitely reach out to work with him in the future.

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Alexander E.
Drop-In Visits
5.0 out of 5 stars

Shylynn is great! She is very attentive and communicative. We had some special needs for our bulldog in this heat wave and she took great care of him and made sure he was happy and safe.

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Nicole L.
Drop-In Visits
5.0 out of 5 stars

Beth did such a wonderful job taking care of our kitties! So responsive, reliable, and our cats loved her.

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Quinn M.
Drop-In Visits
5.0 out of 5 stars

Anna was great! She checked in on our cat over several days and did an amazing job keeping up with her special diet and making sure her space stayed clean and she was happy and healthy. She was always prompt, kept us updated after every visit, and sent lots of great photos. We came home to a very happy cat and would definitely book again!

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Ryan S.
Drop-In Visits
5.0 out of 5 stars

Milena was wonderful with our two cats. She’s a natural with kitties and made us feel completely at ease. She provided detailed updates after each drop-in visit and shared plenty of photos. Highly recommend Milena!

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Srishti S.
Drop-In Visits
5.0 out of 5 stars

The cats are always happy when I get back home. I love the pictures Lupita shares. I know my fur-babies are in good hands with Lupita. :)

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Jennifer M.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
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How to book pet sitting

  1. 1. Search

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FAQs for Pet Sitting - Pasatiempo

Frequently asked questions about Rover

Rover is the largest marketplace for local pet care. Whether you're looking for pet sitters, dog walkers, or house sitters who specialize in pet sitting, you can narrow your search by entering your ZIP code to find sitters within walking distance in your neighborhood.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to $25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet.

sitters on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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