Pet Sitting Shangri La Estates

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Shangri La Estates, Find top rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

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Sitter Profile Image: Rachel F.
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Rachel F.
$24
total per visit
5.0 out of 5 stars
• 17 reviews
5 repeat clients
20 years of experience
Capitola, CA, 95010

“Rachel was great and took such good care of our kitties! She really wanted to make sure they were happy, well cared for and got everything they needed. She is also very great at communicating and I would definitely recommend her to anyone who needs someone to take care of their animals!”

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Scott s.
Sitter Profile Image: Allison S.
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Allison S.
$43
total per visit
5.0 out of 5 stars
• 7 reviews
3 repeat clients
10 years of experience
Santa Cruz, CA, 95062

“Allison is great! I needed someone to do some drop-ins while I was on a short work trip. Allison came by right on schedule, took care of everything with no problems, and was sure to send me photos and updates. And you can tell she genuinely enjoys getting to spend some time with the animals. I felt like my dog was very well taken care of.”

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Theo K.
Sitter Profile Image: Samantha  M.
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Samantha M.
$35
total per visit
4.8 out of 5 stars
• 6 reviews
1 repeat client
12 years of experience
Santa Cruz, CA, 95060

“Samantha took great care of our kitties and was extremely professional, caring, and responsive. This was our first booking with Samantha and we would recommend her to anyone in need of a drop-in visit. Thank you again Samantha!”

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Greg P.
Sitter Profile Image: Seth N.
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Seth N.
$48
total per visit
5.0 out of 5 stars
• 11 reviews
2 repeat clients
30 years of experience
Santa Cruz, CA, 95062

“Seth sent updates on his visit, including photos, and we came home to a happy dog! We are glad to have found Seth, and we will definitely book him again!”

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Michael B.
Sitter Profile Image: Cynthia F.
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Cynthia F.
$28
total per visit
5.0 out of 5 stars
• 4 reviews
25 years of experience
Santa Cruz, CA, 95062

About: I’m Cynthia, your go-to pet sitter for personalized, worry-free care. With years of experience across breeds and ages, I offer walks, play, feeding, medication management, and peace of mind through photo updates and open communication. Available for in-home visits or boarding in a loving, secure environment. I'm currently working PT and have time in early morning and evening to walk dogs and care for cats. I'm usually home by 3pm every day so I will have plenty of time to socialize with your pets. My place is a duplex with a fenced yard and 2 bedrooms, so your pet can stay in their own room. I'm also available to stay at owner's house if that is preferred.

Sitter Profile Image: Lupita C.
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Lupita C.
$39
total per visit
5.0 out of 5 stars
• 302 reviews
87 repeat clients
10 years of experience
Santa cruz, CA, 95060

“Lupita was great, taking care of my cats while I was away. She sent update photos and videos, letting me know when she was there and who she saw, which was very reassuring. I would definitely see if Lupita is available when going out of town again.”

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Rose M.
Sitter Profile Image: Mámoo T.
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Mámoo T.
$33
total per visit
5.0 out of 5 stars
• 35 reviews
11 repeat clients
22 years of experience
Santa Cruz, CA, 95060

“While I was away for the weekend, my sister-in-law unexpectedly was no longer able to care for my dog. I reached out to Mamu, and thankfully, they were available to drop in on short notice. Later, another emergency came up where we missed our connecting flight and couldn’t make it home for an extra day. I contacted Mamu again, and once more, they came through and were able to stop by and care for my dog with very short notice. I’m incredibly grateful for their flexibility and reliability, especially under these stressful situations.”

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Maria E.
Sitter Profile Image: Kari A.
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Kari A.
$33
total per visit
5.0 out of 5 stars
• 2 reviews
1 repeat client
10 years of experience
Santa Cruz, CA, 95062

About: I’ve grown up around my dogs and cats my whole life! I have a border collie who has endless energy and keeps me on the go with beach trips, walks, and training. I also love watching my friends and neighbors animals when they’re away on trips! I am an educator that is currently break with very open and flexible availability. I love to go for long walks to the beach and around town. Your dog would be a great companion on my daily walks and adventures! I prefer to pet sit in my clients home because I find it’s the most comfortable option for your dog or cat. Depending on your animals needs, I always take my clients dogs out for daily walks and prefer to spend as much time with them as I can while you are away.

Sitter Profile Image: Julia M.
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Julia M.
$28
total per visit
5 years of experience
Santa Cruz, CA, 95062

About: I’ve pet-sat dogs, cats, geckos, and fish for over six years. Two of my best friends—Biscuit and Cheerio—were rescued from the SPCA, and they sparked my love for animal care. I treat every pet like family and love getting to know their unique personalities. I bring a calm, attentive approach, and always prioritize trust, communication, and genuine care—for both pets and their people. I recently graduated from Cal Poly as a student athlete studying anatomy and physiology. As I am staying home in Santa Cruz studying for tests to apply to graduate school, I am very flexible to the weekdays and weekends to spend quality time with animals. I love having pets around as part of my daily routine—walks, playtime, and companionship fit perfectly into my active lifestyle. You can count on me to be reliable, communicative, and fully present with your pets. Whether I’m caring for pets in my home or yours, their safety and comfort always come first. I follow feeding routines, medication needs, and any special instructions exactly as provided. I make sure pets have a calm, clean space and keep a close eye on their behavior and well-being. I believe trust is built through clear communication, so I’ll always keep you updated with photos and check-ins. My goal is to make your pet feel secure and loved—just like they would at home.

Sitter Profile Image: Emily P.
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Emily P.
$35
total per visit
5.0 out of 5 stars
• 8 reviews
4 repeat clients
25 years of experience
Santa Cruz, CA, 95062

About: Growing up, I was lucky to share my life with a wide variety of animals, and caring for them has always come naturally to me. Dogs have been a constant part of my life, and they truly hold a special place in my heart. Beyond caring for my own pups, I’ve also had the joy of house sitting and looking after friends’ pets over the years. I’m deeply passionate about animals, and I take the responsibility of their care very seriously. With a lifetime of hands-on experience, I would be genuinely excited and honored to care for someone else’s dog. You can trust that I’ll treat them with the same love, attention, and devotion I give my own. I work from home so I am available to watch your animals any day of the week. This also allows me to provide drop-ins anytime. Because I work from home I can take care of your animal in your home. This helps to ensure they are comfortable in their own space.

Sitter Profile Image: Giang N.
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Giang N.
$17
total per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
6 years of experience
Santa Cruz, CA, 95060

“Giang is great! She came and played with my kitties, took care of Rum’s oral medication. My kitties love her. I would book her again!”

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Di H.
Sitter Profile Image: Samuel L.
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Samuel L.
$35
total per visit
5.0 out of 5 stars
• 8 reviews
1 repeat client
5 years of experience
Santa Cruz, CA, 95060

“I don’t use rover too often, but I will be re-booking Samuel when I do!”

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James M.
Sitter Profile Image: Mckenzie D.
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Mckenzie D.
$28
total per visit
5.0 out of 5 stars
• 4 reviews
3 repeat clients
10 years of experience
Santa Cruz, CA, 95062

About: I have over 10 years of experience with both cats and dogs, in a professional and personal manner. I’m patient, attentive, and love making sure your animal feels attended to at all times. I love to take dogs to the beach, go on nice long walks through Nisene Marks, and cuddle! I work at a restaurant part-time and have plenty of time during the day and at night to spend time with the animals. I am free Monday-Friday majority of the day to take care of your dogs and cats! I am also available on the weekends to provide care to your animals! Although I will not be hosting animals at my own home, I can assure you that I will treat your home as my own. I will always give your animal the attention that you would give them - playing with them a lot, being mindful of their body language to assess stress and anxiety, and giving them my attention and energy to build a strong foundation of trust from the first meeting.

Sitter Profile Image: Remy F.
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Remy F.
$22
total per visit
5.0 out of 5 stars
• 1 review
1 repeat client
7 years of experience
Santa Cruz, CA, 95060

About: Pets have been a big part of my childhood. I cared for my family’s senior dog, have pet-sat frequently for friends and family, as well as a few informal clients off rover. I also love being active and running around the Santa Cruz neighborhoods! I’m the perfect pick if you want your dog to get some walks in. I truly believe that all animals require the same kindness, patience, and guidance that people do and I would love to be a part of your journey in caring for your companion :) At the moment, I’m in college but am very flexible and have a $20 discount for any new clients. That’s a walk for free! Please reach out anytime My number one concern in making sure that the owners wants and needs are clearly met and communicated as soon as we meet! It’s so important to me to be able to respect boundaries and more importantly knowing those needs will help me to take the best care I can of our beloved pet companions !! :))

Sitter Profile Image: Evelyn P.
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Evelyn P.
$28
total per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
10 years of experience
Aptos, CA, 95003

“Evelyn came for a meet and greet before a 10-day dog walking gig with us, and our dog was really happy to meet her- I am sure it will go well!”

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Maggie C.
Sitter Profile Image: Teresa L.
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Teresa L.
$43
total per visit
5.0 out of 5 stars
• 21 reviews
6 repeat clients
25 years of experience
Santa Cruz, CA, 95062

About: Greetings! My name is Teresa and I am a true dog lover. I have over 20 years of experience caring for my many dogs (I have owned/loved 10 dogs over the years...up to five at one time!) as well as watched their 'cousins' when needed...which has been frequent ;). I will come into your home and follow whatever regimen you require and desire for your pooches so you and they are as comfortable as possible while you are away. I know how incredibly difficult it can be to find caring and trustworthy people to watch one's canine babies while owners are away--this is my way to give back and help fellow pup parents with this issue. I hope to make many new friends, humans and dogs, in the process as well! Thanks for your consideration! I'm not working at the moment, so very available if necessary. My schedule is very flexible so I can generally be very accommodating to meet your and your fur babies needs. I live alone in my apartment 2 blocks from Twin Lakes. We have Schwan Lagoon trails, and an assortment of beach walks close by. I have a nice sunny balcony with bed/cot and many dog neighbors. If they love people, I have no problem taking them out to socialize.

Sitter Profile Image: Taylor C.
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Taylor C.
$17
total per visit
10 years of experience
Santa Cruz, CA, 95065

About: I’ve been caring for dogs for over 10 years, including many different breeds, sizes, and personalities. I’ve helped with everything from walks, playtime, feeding, and giving plenty of love and attention to keeping dogs comfortable and on their normal routines. I’m dependable, patient, and treat every dog like they’re my own. I understand that every pup has different needs, and I’m happy to follow their routines and make sure they feel safe, happy, and cared for while you’re away. I have a very flexible schedule and plenty of availability to give pets the attention they deserve. I currently work one day a week, so I’m able to accommodate different schedules and spend lots of quality time with the dogs in my care. I love having dogs around and enjoy making them feel comfortable, happy, and at home. I provide pet care in the client’s home, where I’m happy to follow your pet’s normal routine and any house rules you have. I understand that every pet is different, so I’ll follow your instructions for feeding, walks, medications, playtime, sleeping arrangements, and anything else that helps your pet feel comfortable. My goal is to keep their routine as consistent as possible while giving them plenty of love, attention, and companionship.

Sitter Profile Image: Emily I.
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Emily I.
$35
total per visit
5.0 out of 5 stars
• 3 reviews
8 years of experience
Santa Cruz, CA, 95060

About: I honestly just love animals, especially dogs. I grew up with a Shih Tzu; her name is Bella, and she will be turning 9 in December. I got her as a puppy, and she has truly changed my life. I don't think I love something as much as I love her! Although we are separated at the moment, I would make sure to give your pet the same care and love as I would to Bella. I have pet-sat cats and dogs for family/family friends, and it has all been a positive experience. I personally already love to go on walks and get out of my house, so they will be well taken care of. I can't wait to meet all your lovely pets! I am least available on Thursdays and Tuesday mornings. Every other day and time works great for me. I am a student, so I am only ever in class on those Tuesdays and Thursdays, or at home! I have a fenced yard in my apartment complex with an additional private dog park. I also live in a townhome, so there is a lot of space for your pet! I am also comfortable going to any location that needs me! Constantly walking the pet if that's the case, feeding the pets, giving medications, being in proximity to them- whatever the pet may need, I can assist with it. I would also like to mention that I have a housemate, Anna G. who is also on rover and occasionally does daytime bookings! In our home we also have two cats!

Sitter Profile Image: Isabella F.
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Isabella F.
$22
total per visit
4.9 out of 5 stars
• 11 reviews
2 repeat clients
12 years of experience
Santa Cruz, CA, 94605

About: I’ve taken care of dogs, big and small alike all my life. I grew up with a boxer and a golden retriever in the home so I’m accustomed to the joy of having pets in the house. More recently I’ve pet sat for families who have homes in Europe, and would go visit during the holidays. I’ve been caring for this elderly dog in particular for over 10 years. He’s a sweet tempered dog but takes medicine everyday so I’ve become well adept at hiding his meds inconspicuously to get him to eat it without any problems. I also love working with puppies and find that caring for younger dogs is a lot of fun, and is exciting too! I love aussies, border collies, and spaniels but find that I can get along with just about any breed. I’m the type of person to always stop to ask to pet your dog on walks, and love showering dogs with affection and love. One of my favorite past times, is letting a dog run free off leash, and play frisbee with him or her. I’d love to provide loving, friendly, and fun care to your furry friend and I look forward to our first paw-shake! Currently in school, but available after and before classes start-and free on weekends! I’m in school, but I have plenty of time to run around and meet your pets. I would look forward to days pet sitting, or walking, and would love to meet you and your pets! I care for pets mainly in your home, I find it easiest because some pets can get flustered in new environments. I strive to get to know them and build trust by being in their home turf to see all their favorite toys, and where they feel most comfortable. I look forward to seeing how they play and grow at their most comfortable!

Sitter Profile Image: Bambi B.
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Bambi B.
$23
total per visit
15 years of experience
Santa Cruz, CA, 95062

About: Dogs have always been a huge part of my life. I have years of hands-on experience caring for dogs of all breeds, sizes, ages, and personalities, including working at a dog daycare caring for up to 20 dogs at a time. I’m a Certified Veterinary Assistant and Pet CPR certified, so safety is always a priority. I’m patient, dependable, loving, and comfortable with everything from energetic dogs who need a good walk and playtime to senior dogs who need a little extra patience and attention. I understand that every dog has their own personality, routine, and needs. Most importantly, I treat every dog like I would want someone to treat my own—with love, respect, patience, and plenty of attention. 🐾❤️ I have a flexible schedule that allows me to give dogs plenty of time, attention, and care throughout the day. I enjoy making walks, playtime, feeding, and companionship part of my daily routine, and I’m happy to work around each dog’s individual schedule and needs. Your pet’s safety, comfort, and happiness are always my priority. I follow each owner’s instructions carefully and respect every pet’s normal routine. I make sure they have fresh water, meals on schedule, safe walks, playtime, potty breaks, and plenty of love and attention.

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Pet parents share their Rover experiences - Shangri La Estates

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5.0 out of 5 stars

Rachel most definitely understands cats! My formerly feral cat is very shy when meeting new people; Rachel handled it beautifully. And made great progress with him the first time he met her.😊

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Lindsay L.
Drop-In Visits
5.0 out of 5 stars

Trina was great! Our cat has a fairly complex feeding ritual and she handled it wonderfully, the daily updates were fantastic to see our pet while we were away. I would definitely book again - thank you Trina!!

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Ethan S.
Drop-In Visits
5.0 out of 5 stars

Taylor was fantastic! Super responsive and professional. Really appreciate coming a little earlier to walk our dog Lucy. She had a great time and wonderful walk. Highly recommend!

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Vickie H.
Drop-In Visits
5.0 out of 5 stars

Susie was very helpful taking my baby to her vet appointment. She kept me informed with texts and pictures and even helped with communicating with the vet.

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Anthony H.
Drop-In Visits
5.0 out of 5 stars

David was great! Very communicative and was able to book on short notice, very helpful. As my first time leaving my cat with a sitter, he definitely made me feel at ease.

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Charlotte S.
Drop-In Visits
5.0 out of 5 stars

Evelyn came for a meet and greet before a 10-day dog walking gig with us, and our dog was really happy to meet her- I am sure it will go well!

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Maggie C.
Drop-In Visits
5.0 out of 5 stars

Daniel and Allison got back to me in a timely manner and showed up at the expected time having no difficulty navigating our challenging road. Roland loved them and they did very well with his exuberant greetings. We’ve only met for a meet and greet but I feel comfortable that they can handle the job and will review again after some walks and overnights.

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Laurie F.
Drop-In Visits
5.0 out of 5 stars

Miranda was attentive and went above and beyond with a lovely report card surprise! Would definitely book again!

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Taryn M.
Drop-In Visits
5.0 out of 5 stars

Shylynn is great! She is very attentive and communicative. We had some special needs for our bulldog in this heat wave and she took great care of him and made sure he was happy and safe.

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Nicole L.
Drop-In Visits
5.0 out of 5 stars

Beth did such a wonderful job taking care of our kitties! So responsive, reliable, and our cats loved her.

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Quinn M.
Drop-In Visits
5.0 out of 5 stars

Fantastic updates given about my little kitty, she loved Itzel. Super professional and great communication!

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Jamie P.
Drop-In Visits
5.0 out of 5 stars

Liv has been warm, pleasant, and responsive. She has taken excellent care of our pupster (and us). We enjoy working with her, and I’m confident you will too.

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Julia N.
Drop-In Visits
5.0 out of 5 stars

Marissa did a great job with my dogs. Mia tends to bark when new people come in the house, but all was fine with Marissa. A big concern off my mind. She returns texts right away and does a great job.

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Catherine L.
Drop-In Visits
5.0 out of 5 stars

Jennifer did very well with my extremely shy young dog. This was the first time that I had someone take care of him while my husband and I had a 2-day getaway. I was so happy he got used to her quickly, and she could put his coat on and off and take him for several walks. She was very patient and communicated with me well! I would definitely recommend her.

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Niki C.
Drop-In Visits
5.0 out of 5 stars

Samantha communicated promptly and gave our dog lots of attention. We will definitely use her again!

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Steve D.
Drop-In Visits
5.0 out of 5 stars

We LOVE Melanie! As former pet sitters ourselves, our standards are pretty high— none of the other Rover sitters we’d tried in the past had quite met them until Melanie! We unexpectedly had to delay our trip by a day because we got sick. Melanie promptly accommodated this change and sent along such a thoughtful message. We knew right away we were dealing with a true professional! Melanie’s attentiveness stood out right from our meet-and-greet.  She didn't just ask what our cats' favorite toys were—she asked how they each liked to play with their toys. We showed Melanie our cat Plum's exercise wheel and mentioned that her favorite way to use it is with someone jogging alongside her. We never expected a sitter to adopt our silly little routine, but Melanie jogged next to her at every visit! It was no surprise to hear that Plum was greeting Melanie at the door and rubbing against her for pets by the end of our time away. Our other cat, Lyra, is a little more wary of new people, but Melanie is extremely well versed in cat body language and boundaries, and took that into account when interacting with the less-trusting Lyra. Even if Lyra wasn’t fully on board with the whole “new person” idea, she still chose to hang out nearby Melanie at all of her visits, which told us she felt safe. As anxious pet owners, we like updates that are as detailed as possible with lots of pictures. Melanie delivered in spades, providing sweet and thoughtful visit summaries with 25+ photos per visit. Her summaries went beyond the basic tasks of the visit— she let us know how our cats greeted her, how much they were eating, if they wanted pets, what toys they played with, and her sense how our babies were doing overall. Most importantly, she let us know they were LOVED. We look forward to hiring Melanie again soon!

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Marika L.
Drop-In Visits
5.0 out of 5 stars

Nicole took care of my cats when I had to go out of town last minute for Memorial Day weekend. She arrived each evening to feed them, clean the litter box, play, and fill their waters. She was prompt and kept everything clean, and she even got my super shy kitty to come out and play & made sure he ate! I would definitely recommend booking Nicole if you need pet care.

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Kylie G.
Drop-In Visits
5.0 out of 5 stars

Nikira was so nice and kind with our boy Fluff! They gave Fluff extra attention and TLC, and Fluff seemed very happy in the many photos we got daily! Highly recommend Nikira!

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Jasmeen M.
Drop-In Visits
5.0 out of 5 stars

Ceili was so amazing with my pup, Moose! She was great understanding his barking reactivity and was sweet and slow, letting him get used to her. Ended up with him in her lap - she won his heart ❤️. She had great communication before and during the visits (sent lots of photos and checked in about things). I would absolutely recommend her for any pet care!!

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Krista Y.
Drop-In Visits
5.0 out of 5 stars

Grace was very prompt to respond. Very flexible and easy to communicate with. Felt very comfortable with her taking care of the dog and the house. Highly recommend and look forward to working with her again.

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Gina B.
Drop-In Visits
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How to book pet sitting

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FAQs for Pet Sitting - Shangri La Estates

Frequently asked questions about Rover

Rover is the largest marketplace for local pet care. Whether you're looking for pet sitters, dog walkers, or house sitters who specialize in pet sitting, you can narrow your search by entering your ZIP code to find sitters within walking distance in your neighborhood.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to $25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet.

sitters on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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