Pet Sitting Melrose

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Over 1,090
pet parents in Melrose have booked pet sitting

Melrose, Find top rated pet sitting

Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.

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Sitter Profile Image: Luis D.
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Luis D.
from
$25
per visit
5.0 out of 5 stars
55 reviews
12 repeat clients
10 years of experience
West Bronx, Bronx, NY, 10455

About: (PLEASE KEEP READING FOR LATENESS INFO AND PRICING). Hello, everyone! I am a college student who has more than 10 years of personal experience with a variety of dogs. I've raised and taken care of Rottweilers, Pitbulls, Dalmatians and Labradors in the past and currently own a 9 year old Labrador/Pitbull mix and 2 Rottweiles. I thoroughly enjoy taking care of dogs on my free time as I work out with my own. There's a big park with a dog run right next to me so your baby will always be taken care of and I also keep an AC in the living room for the hotter days. In addition to that, I have worked with dogs with separation anxiety and am very aware of the struggles dealing with that so I always make sure when I take a Rover booking, that the dog is never alone in the house. Furthermore, I have no issues sending pictures and videos of your baby as we all would like to know how our babies are doing when we are not with them. Thank you so much for taking a look at my services and feel free to book me up! FYI, I am very comfortable and very good with big and strong doggos :-). I take pleasure in giving your baby one on one time withNL NO OTHER DOGS at the same time as yours so that they can fully enjoy their time I go to school online so I am able to be with pets 24/7. I also make sure that pets do not stay alone ever while in my care. I do ask however, for clients to stick to their drop-off and pick-up times to respect my time as I respect theirs and their pets', and to avoid any late fees or extra charges. LATENESS: To accommodate for my time and services, this is the lateness , cancelation and time change policy: 3 days in advance for full refund and no additional charges for changes. OVERNIGHT BOARDING 1 DAY ONLY DOG MUST BE DROPPED OFF BY 10PM AND PICKED UP BY 8AM LATEST (I HAVE FLEXIBILITYIF NEEDED), LATE FEES WILL APPLY AFTER THAT OF $25 PER 15 MINUTE PERIOD, FOR UP TO 2 HOURS AND BEYOND THAT, DOGGY DAYCARE CHARGES WILL APPLY IF PICKED UP LATER THAN 2 HOURS ON TOP OF THE LATE FEE. DOGGY DAYCARE 1 DAY ONLY DOG MUST BE DROPPED OFF BY 10AM AND PICKED UP BY 8PM (I HAVE FLEXIBILITY IF NEEDED), LATE FEES WILL APPLY AT $25 PER 15 MINUTES OF LATENESS AND UP TO 2 HOURS. BEYOND THAT, OVERNIGHT BOARDING RATES WILL BE CHARGED FOR ANYTHING BEYOND 2 HOUR LATENESS ON TOP OF THE LATE FEES. FOR ANY OTHER SERVICES INCLUDING EXTENDED STAYS, $25 CHARGE FOR EVERY 15 MINUTES OF LATENESS AND UP TO 2 HOURS, BEYOND THAT, ANOTHER FULL DAY OF WHATEVER SERVICE TYPE YOU REQUESTED WILL BE CHARGED TO YOUR INVOICE ON TOP OF THE LATE FEE. This is so that WE BOTH keep our end of the bargain when it comes to time as we all understand it is precious and costs. THIS WILL ONLY BE REDUCED OR WAIVED WITH A PROPERLY DOCUMENTED, UNFORSEEABLE, UNAVOIDABLE EMERGENCY, AND ULTIMATELY ALSO AT MY DISCRETION. THANK YOU FOR UNDERSTANDING. Though my dog is friendly, I have a dog cage where my dog sleeps and which separates my own from other owner's pets for safety.

Sitter Profile Image: Travis & Mel N.
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Travis & Mel N.
from
$30
per visit
5.0 out of 5 stars
43 reviews
13 repeat clients
15 years of experience
Bronx, NY, 10454

Travis and Mel are great super reliable. .

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Nicole M.
Sitter Profile Image: Briana F.
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Briana F.
from
$30
per visit
5.0 out of 5 stars
67 reviews
15 repeat clients
18 years of experience
South Bronx, Bronx, NY, 10451

About: Hello wonderful pet parent, my name is Briana! As a Certified Pet Caregiver living in Bronx, NY, I have been taking care of family dogs (Chatty Huskies, Loving Pitties, and Playful Great Danes) on and off for nearly 8 years, and I personally have raised my now passed on furbaby cat for 17 years. I have basic knowledge of Pet CPR and are undergoing full training so I could also be fully certified in that skill set as well. I’m also going to update my Pet Sitter Course certification before the 2025 year ends. If given the chance to take care of your furry friend, I will provide your pet with upmost care and make sure your pet is safe and comfortable under my care. I am actually a freelancer and own my own business, so pet sitting and dog walking your furbaby is no problem of me to do! It also gives me the opportunity to not be cooped up in the house working and get some exercise haha! Services And Training: Certified Pet Sitter/Dog Walker from online training course: PetSitterCourse. I have experience with maintaining pet health, am comfortable giving oral/ injected/ eye drop medication to pets, facilitating exercise, and cleaning litter boxes. **Please know that while I can administer Insulin and and low volume injected medication to pets, I am not trained in giving high volume subcantuous fluids to pets!** I have professional dog walking experience using a pet service app called Wag!.

Sitter Profile Image: Lauren M.
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Lauren M.
from
$20
per visit
4.7 out of 5 stars
49 reviews
10 repeat clients
19 years of experience
Mott Haven, Bronx, NY, 10455

About: I've been around dogs since I was a toddler. Growing up with them has given me good experiences. When knowing behavioral signals like if they are uncomfortable. I'm good at keeping dogs well entertained and having fun. I've also had experience with senior dogs and as well as cats. I also have got to witness dog training from puppies to adult dogs because of my mother. I am open everyday Monday- Sunday if you don't have time to walk or feed your pet no problem I'm there! Always glad to help. I live in a building with a dog park close by so they will spend a lot of their time at the park. I have a puppy who loves new friends so they will have a friend to play with. They will have plenty of room to run and play and burn off energy. As for at the clients home, I will find a nearby park if its not raining and before heading home and having many pets and snuggles and playing in the house

Sitter Profile Image: Kaitlin D.
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Kaitlin D.
from
$16
per visit
5.0 out of 5 stars
2 reviews
2 repeat clients
6 years of experience
Washington Heights, new york, NY, 10032

About: Hi! I’m a reliable and attentive pet lover with 6 years of experience as a dedicated dog mom. I understand how important it is to know your pets and home are being cared for by someone responsible, patient, and genuinely loving. I’m comfortable with feeding schedules, walks, playtime, giving lots of attention, and keeping pets calm and comfortable while you’re away. I also take pride in keeping homes clean, secure, and well cared for during house sits. I’ll treat your pets like family and your home with respect and care! I have a very flexible schedule, which allows me to give pets plenty of attention, consistency, and care throughout the day. I’m available for walks, check-ins, overnight stays, and making sure your pets feel comfortable and cared for while you’re away. Animals tend to warm up to me quickly because I’m calm, gentle, and attentive to their individual personalities and needs. I love spending quality time with pets, giving them affection, playtime, and patience so they feel comfortable, safe, and genuinely cared for.

Sitter Profile Image: Victor C.
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Victor C.
Star Sitter
from
$30
per visit
5.0 out of 5 stars
11 reviews
5 repeat clients
10 years of experience
Morris Heights, New York, NY, 10453

⸻ Let me just say—after my first two dog sitters, I almost gave up on this app 🙂. But I’m so glad I found Victor. He is incredibly kind and truly cares. My dog absolutely loves him—he wags his tail and gets just as excited to see Victor as he does to see me, which says everything. Victor is also very reliable. He doesn’t just stick to the exact booked time or show up late like others. He often arrives a few minutes early and sometimes stays a little longer, which I really appreciate. It shows how genuine and dedicated he is. I also have a camera at home, since my dog can’t tell me about his day—and it’s clear that Victor treats him with care and attention. That gives me a lot of peace of mind. He will definitely be my to-go dog sitter moving forward!

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Denise T.
Sitter Profile Image: Ambroja F.
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Ambroja F.
from
$23
per visit
5.0 out of 5 stars
29 reviews
13 repeat clients
10 years of experience
Hamilton Heights, New York, NY, 10031

My first time booking with a sitter for my two cats while taking a week long vacation. Ambroja went above and beyond to accommodate my girls and kept me updated every step of the way. So very thankful for her. Super professional, and I’ll definitely be booking with her again.

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Amal H.
Sitter Profile Image: Kristina S.
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Kristina S.
Star Sitter
from
$30
per visit
5.0 out of 5 stars
79 reviews
22 repeat clients
34 years of experience
Hamilton Heights, NEW YORK, NY, 10024

Kristina was a wonderful sitter for my two cats. She and her daughter spent extra time with my cats, making sure they were fed, clean, and happy. Highly recommend!

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Stephen K.
Sitter Profile Image: Denise R.
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Denise R.
from
$25
per visit
5.0 out of 5 stars
149 reviews
50 repeat clients
6 years of experience
Harlem, New York, NY, 10037

Denise is amazing! She was always extremely timely, responsive, kind, and great to work with. I really appreciate how communicative she was really great at keeping me in the loop with helpful texts. She also took a plenty of photos and was an all around great sitter! I highly recommend

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Ali B.
Sitter Profile Image: Selina H.
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Selina H.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
16 reviews
3 repeat clients
15 years of experience
Washington Heights, New York City, NY, 10032

I was nervous leaving my cat alone for an extended period of time but Selina took excellent care of my girl and helped me out with some things around the apartment as well. She is a pet smart person who knows animals. 10/10 would rebook.

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Rick S.
Sitter Profile Image: Neil C.
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Neil C.
Star Sitter
from
$23
per visit
5.0 out of 5 stars
419 reviews
57 repeat clients
5 years of experience
Harlem, New York, NY, 10039

Neil C is a very nice person who quite evidently cares deeply about dogs. He was very communicative, punctual and honest. We have a big dog, who can be quite single minded, but Neil took her in his stride. Thank you Neil, for your patience and time.

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Julian C.
Sitter Profile Image: Alanis & Marco M.
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Alanis & Marco M.
Star Sitter
from
$20
per visit
4.9 out of 5 stars
32 reviews
14 repeat clients
6 years of experience
Mott Haven, The Bronx, NY, 10454

About: We've cared for dogs of all ages, including senior pets and energetic puppies. We are patient, reliable, and treat every pet like family. We have experience with medication administration, basic training, and understanding different temperaments. Your pet's comfort and safety are our top priorities. Pet care fits perfectly into our routine since we both work part-time and are home often. This allows us to provide consistent attention, timely walks, playtime, and lots of love throughout the day. We enjoy being active, so we’re always up for fetch, long walks, or just snuggling on the couch. Our flexible schedules also allow us to accommodate last-minute bookings or special care needs. Safety and trust are our top priorities. At our home, pets enjoy a fully fenced-in yard with plenty of grassy space to play and explore safely. We have one friendly Cavalier King Charles Spaniel who loves making new furry friends and is gentle and playful. We always take time to understand each pet’s needs and routines.

Sitter Profile Image: Amanda R.
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Amanda R.
from
$25
per visit
5.0 out of 5 stars
45 reviews
14 repeat clients
6 years of experience
Washington Heights, New York, NY, 10040

One of the best sitters out there! Very professional and sweet. Helped my Mollie out by giving her meds when it was storming and I was at work. Daily pictures. Very understanding with schedule changes. My pups love her dearly! I can’t say enough good things. Highly recommend!

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Breana W.
Sitter Profile Image: Michele S.
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Michele S.
from
$18
per visit
5.0 out of 5 stars
3 reviews
1 repeat client
13 years of experience
Harlem, New York, NY, 10039

About: Started caring for cats at 15 then would board friends dogs while they travel and have even fostered dogs at risk of euthanasia and/or stray dogs traveling from Texas. I work full time m-f however am able to wfh as needed and always have enough time to cuddle and play with furry friends. Weekends are always free for outdoor play time or indoor snuggle sessions. I am in a spacious apartment with a 3 year old cat and 9 year old dog. Both are friendly and love to nap all day. More than enough space to be separated if needed.

Sitter Profile Image: Tempestt C.
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Tempestt C.
from
$18
per visit
17 years of experience
Mott Haven, Bronx, NY, 10454

About: I have extensive hands-on experience caring for dogs of all ages, including senior dogs with unique needs. I cared for my own dog for 17 years until he passed in 2024, which gave me valuable experience with daily care routines, mobility support, medication awareness, patience, and recognizing changes in behavior or health. Caring for a senior dog taught me the importance of consistency, gentle attention, and creating a calm, loving environment where pets feel safe, comfortable, and cared for. I understand how important it is to treat every pet with the same care, patience, and attention I would want for my own. In addition, I regularly support a friend by feeding, walking, and caring for his dog when he is working late or out of town. This has given me ongoing experience with leash walking, feeding schedules, and making sure dogs feel safe, comfortable, and well cared for. I am reliable, attentive, and committed to following each dog’s specific needs and instructions to provide the best possible care. I work a hybrid schedule, which allows me to consistently build pet care into my week and provide dependable attention. On in-office days, I make sure pets are cared for before and after work with reliable morning and evening walks or drop-ins before and after work. On remote days, I have more flexibility for midday walks, check-ins, and companionship. I prioritize making sure pets feel comfortable, cared for, and on a steady routine, and I plan my schedule around their needs so they receive consistent, attentive care without feeling rushed. When caring for pets in a client’s home, I prioritize safety, comfort, and consistency. I follow all owner instructions carefully, including feeding schedules, walks, litter box care, medication (if needed), and any specific routines or preferences. I aim to keep pets in their normal routine as much as possible so they feel calm, secure, and comfortable in their environment. For dogs, I ensure safe leash handling, stay alert on walks, and choose appropriate routes based on their energy and needs. For cats, I provide gentle care, clean litter boxes, and give them space and attention based on their personality. I treat every home with respect and make sure pets are never left without proper care during their scheduled visits.

Sitter Profile Image: Laudianny N.
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Laudianny N.
Star Sitter
from
$20
per visit
5.0 out of 5 stars
15 reviews
5 repeat clients
10 years of experience
University Heights, Bronx, NY, 10468

Laudianny was great! very kind, responsive, and following instructions exactly as written.

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Sawni B.
Sitter Profile Image: Jessica L.
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Jessica L.
Star Sitter
from
$20
per visit
4.9 out of 5 stars
108 reviews
45 repeat clients
10 years of experience
Bronx, NY, 10458

Jessica is very kind, professional and communicative. She is so kind and truly loves animals. I had the best experience and will continue to use her for my. Rand new puppy !

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chaz c.
Sitter Profile Image: Felicia C.
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Felicia C.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
5 reviews
2 repeat clients
16 years of experience
Harlem, New York, NY, 10035

Very communicative, responsible, and my kitty loved her! :)

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Chimera S.
Sitter Profile Image: Alexandrea H.
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Alexandrea H.
from
$14
per visit
5.0 out of 5 stars
1 review
20 years of experience
Bronx, NY, 10456

About: Hi! I'm Alexandrea, a lifelong animal lover, theatre professional, and devoted pet parent serving the Bronx and Queens. I've spent my entire life around dogs of all sizes, personalities, and energy levels. Whether your pup is happiest exploring the neighborhood, taking a leisurely sniff-filled stroll, or getting some extra exercise, I tailor my care to their individual needs. As a pet owner myself, I know how much trust it takes to leave your dog in someone else's care. Communication, reliability, and safety are incredibly important to me, and I'll always treat your dog like one of my own. You'll receive updates, photos, and the peace of mind that comes from knowing your best friend is getting plenty of attention, affection, and care. Whether you need regular walks, drop-in visits, or help while you're away, I'd love to meet you and your pup! I enjoy walking around this city with my four-legged friends or even sometimes going for a run! I'm committed to making sure your dog is living its best, active lifestyle. I am very open to all owners requests and needs, and I want to do everything in my power to make sure your dog is safe, and well taken care of when you are not around. Your family member is like a family member to me.

Sitter Profile Image: Alicia P.
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Alicia P.
from
$18
per visit
5.0 out of 5 stars
26 reviews
3 repeat clients
10 years of experience
Harlem, New York, NY, 10037

About: I’m currently a mom to a 5 year old chiweenie who I’ve raised since he was 3 months old :) additionally, I’ve fostered dogs of all kinds and have become great at adapting to each dog’s individual needs. From puppies to seniors to special needs dogs, I’ve cared for them all. I am very flexible Friday through Monday. I work from home Mondays and Fridays, and I am home on most weekends and would be happy to care for your pup. My apartment is very safe and generally “proofed” for dogs. I have a crate for my own dog and am happy to crate your dog if needed.

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The median cost per visit for pet sitting in Melrose is $25

Pet parents share their Rover experiences - Melrose

1 / 1
5.0 out of 5 stars

Vanessa has cared for my kitty, Boo, many times. This time, she came out to care for him in terrible weather: 100-degree heat and downpours. Always on time, reliable, and communicative, Vanessa takes detailed notes and lots of pictures, which keep me informed of how Boo is doing. I have complete peace of mind that my kitty is well cared for while I am away. I highly recommend Vanessa to care for your prt.

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Carolyn D.
Drop-In Visits
5.0 out of 5 stars

I can’t say enough great things about Hsiujen ! She took such amazing care of my pet ! She was attentive , kind and thorough! I will def hire again !

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Bridget Y.
Drop-In Visits
5.0 out of 5 stars

I came back to two perfectly fed, well groomed, happy kitties cats and a very clean apartment. She always sent detailed text, lots of pictures and Videos updates every day. She is punctual, sweet and gentle. She loves animal with all of her heart and beyond. Cant thank her enough

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Vic X.
Drop-In Visits
5.0 out of 5 stars

Emily was great! She was very consistent in her check in’s and didn’t hesitate to ask clarifying questions which I really appreciated.

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jessica n.
Drop-In Visits
5.0 out of 5 stars

Alice and Ethan were great to work with! They made us feel very at ease while we were away. Our cat Oslo can be a bit of a handful - he is very social and can definitely play a little rough and they had no problems caring for him. They also provided tons of pictures - 30-40 each time! Would def recommend them!

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Natalie P.
Drop-In Visits
5.0 out of 5 stars

Mya was great! Very last minute booking and during a heatwave, but she took great care of my cat. Would trust her to watch her again

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Billy J.
Drop-In Visits
5.0 out of 5 stars

Absolutely professional sitter and very communicative. First time using a dog sitter and she eased my nerves. Highly recommended, if I can give 6 stars I would.

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Cristian E.
Drop-In Visits
5.0 out of 5 stars

Elva always does a great job at caring for our kitty girls. She follows all instructions and always makes time to play with them.

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Oliver L.
Drop-In Visits
5.0 out of 5 stars

Shanese was a fabulous sitter for our cat while we were away. She was always very communicative and responsive. She kept everything clean while we were gone and kept our cat having fun and engaged during her visits. We would highly recommend her!

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Annie T.
Drop-In Visits
5.0 out of 5 stars

Anne was an ideal sitter for Kimmy the cat. She was prompt, proactive, responsive, friendly, and developed a real bond with Kimmy. I will absolutely have Anne cat sit again soon, and I know Kimmy will look forward to seeing her again!

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Nicholas R.
Drop-In Visits
5.0 out of 5 stars

Bryant was great with our two cats! During drop-in visits, he made sure the cats were fed and water refilled, checked to make sure the litter robot was working, and played with their lazer pointer with them (which is our cats’ favorite thing to do😁). Communication was great the whole time. Would definitely book with Bryant again!

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Matthew Q.
Drop-In Visits
5.0 out of 5 stars

Claire did a great job communicating with us and taking care of our cat, Harry. We would definitely hire her again!

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Karen B.
Drop-In Visits
5.0 out of 5 stars

Xueying is an amazing sitter who has an a way with cats. Our shy girl cat loved her and even played and cuddled with her. She did great feedings, cleaning, and play time with my cats. I highly recommend!

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Trey G.
Drop-In Visits
5.0 out of 5 stars

Mariana took great care of my two cats! She was very communicative, took tons of pictures, and seemed to genuinely care about the kitties. Would absolutely book with her again!

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Serena Z.
Drop-In Visits
5.0 out of 5 stars

Marianne took great care of our cat while we were away for a week. She sent us pictures every day! He was happy when we got home!

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Joy C.
Drop-In Visits
5.0 out of 5 stars

Jessica is great with our puppy Lady every week! she is communicative and the only sitter we use. thanks Jessica!

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Leilani M.
Drop-In Visits
5.0 out of 5 stars

Grace is absolutely fantastic! Our kitties are normally nervous around new visitors, but were totally comfortable and happy around Grace! Grace is incredibly responsive, caring, and takes great pics 😸. Thank you so much!!!

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Mark V.
Drop-In Visits
5.0 out of 5 stars

Leonore was great! She was very communicative and we appreciated that a lot, she also checked in regularly and the dogs were very well taken care of!

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Andy A.
Drop-In Visits
5.0 out of 5 stars

Paco absolutely loves Illiana and her visits have tremendously improved his longer days while I’m in the office. Very happy we found her!!

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Jacqueline R.
Drop-In Visits
5.0 out of 5 stars

Ariel is incredibly reliable. She loves cats and they clearly love her. I was worried my old lady wouldn't accept medication from a stranger, but Ariel charmed her instantly. We got timely notifications of every drop by, with beautiful writeups that made us confident we left our girl in good hands.

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Cassia M.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party background check and show verified reviews from other pet parents, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay through Rover’s secured platform—no cash or checks required.

  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

Meet local sitters who will treat your pets like family

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet In Person

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book & Pay

    It's that easy! All payments are processed through Rover's secured platform

Sitters in Melrose average 6
repeat pet sitting clients

FAQs for Drop-In Visits - Melrose

Frequently asked questions about Rover

The average cost for Pet Sitting in Melrose on Rover is $25.53 per visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

As of July 2026, there are 27,507 sitters on Rover offering Pet Sitting across Melrose. Enter your ZIP code to see which available sitters are closest to your home.

A pet sitter can provide focused care sessions, help your pet’s routine stay on track, or keep you updated on your pet’s mood and energy levels.

Whether you’re at the office for the day or traveling for a few nights, a pet sitter can offer potty breaks during a Melrose stroll, cleaning the litter box, or making sure your pet has on-time food or water refills. For daytime services like walking and drop-ins, you can also request sitters to send a report card with every visit.

Tip: You can discuss your specific arrangements with a pet sitter on Rover to what fits you, your pet, and your sitter’s needs. To find what their special skills are, look at the "Skills" and "Pet care experience" sections on their profile.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to $25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in Melrose. On Rover:

  • 88% of sitters can help with special care needs
  • 92% can help with giving oral medications or injections
  • 96% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

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