Pet Sitting Alum Rock

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Alum Rock, Find top rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

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Sitter Profile Image: Son N.
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Son N.
$28
total per visit
5.0 out of 5 stars
• 54 reviews
18 repeat clients
22 years of experience
North Valley, San Jose, CA, 95116

“We just had an amazing experience with Son caring for our two dogs. He was super attentive to our 13 year old Labradors need and gave our Husky special attention during his visits. Son is very reliable and has excellent communication. We will be using his services in the future. Thank you Som for everything !”

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Leona C.
Sitter Profile Image: Issabella G.
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Issabella G.
$22
total per visit
1 year of experience
San Jose, CA, 95127

About: I’ve grown up with dogs my entire life, and they’ve always been a huge part of my family. I helped raise and train my older dog, who is now 14 years old, and she’s still healthy, happy, and full of energy. I also have a younger dog who’s almost a year old, so I’m very familiar with caring for high-energy puppies and keeping up with their training, exercise, and playtime. Whether a dog is a playful puppy or a calm senior, I treat every pet with the same love, patience, and care as if they were my own. Pet care is already a part of my daily routine because I care for my own dogs every day. I make time for walks, feeding, playtime, and giving them plenty of attention, so adding more pets to my schedule feels natural. I enjoy being active and spending time with animals, and I always make sure they feel safe, loved, and well cared for. Whether it’s a quick walk or extra time to play and keep them company, I’m happy to fit each pet’s needs into my routine. When caring for pets in a client’s home, I always follow their routine and instructions to make sure their pet feels comfortable and safe. I’ll provide fresh food and water, take them on walks, play with them, give them lots of attention, and make sure they’re happy while you’re away. I also keep your home clean and respect your space by leaving everything just as I found it. My goal is to give your pet the same love, patience, and care that I give my own dogs so you can have peace of mind while you’re away.

Sitter Profile Image: Devin C.
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Devin C.
$23
total per visit
5.0 out of 5 stars
• 42 reviews
17 repeat clients
15 years of experience
Downtown, San Jose, CA, 95112

“Devin made my time away from my dogs more bearable. she checked in every-time she went to check on them and even went the extra mile to buy them dog food before they ran out. My dogs seemed to have enjoyed her, we will definitely be rebooking her in the future!”

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Bel M.
Sitter Profile Image: Juanyi F.
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Juanyi F.
$22
total per visit
5.0 out of 5 stars
• 20 reviews
5 repeat clients
21 years of experience
San Jose, CA, 95127

About: After a few years away working as an engineer, I’ve realized my true passion isn’t in front of a computer, it’s with dogs! I was a top-rated, 5-star sitter in Fremont back in 2016-2017 with 38 repeat clients, and I am so excited to officially reopen my doors to the furry community. With over 20 years of experience living with and caring for dogs, I provide a "home away from home" where your pup is treated like family. 🐾 Important Note: To ensure a safe, comfortable, and manageable environment for our resident dogs and guests, I strictly only accept dogs under 40 lbs. Meet the Resident Pack I am a proud "dog mom" to two friendly pups who love making new friends: Kaka: My sweet 11-year-old rescue French bulldog and poodle mix (13 lbs). He has a crippled leg, so I am very experienced in caring for seniors or dogs with special physical needs. Panda: My energetic 5-year-old Bernedoodle. He’s a "pandemic puppy" who is well-socialized and ready to play! The "Five-Star" Backyard & Home Your dog will have the ultimate vacation in our 4,000 square foot home. We have plenty of indoor space for lounging and a large, fully fenced backyard for fresh air and supervised playtime. Personalized Care & Activity Consistent Supervision: My husband and I both work hybrid schedules and take turns working from home. This means one of us is home the vast majority of the time to provide cuddles, bathroom breaks, and attentive care. Active Lifestyle: We love staying active! Your pup will enjoy frequent walks and plenty of engagement. Safety First: Because of my engineering background, I am detail-oriented and highly organized when it comes to feeding schedules and safety protocols. I can’t wait to meet your pup and give them a fun, safe, and loving stay! Our routine is highly flexible! Whether your pup is a high-energy "pandemic dog" like my Panda or a senior who needs a gentler pace like my 13lb rescue, Kaka, I easily adjust walk lengths and play styles to match their specific energy and physical abilities. A Day in the Life at Our Home Because we work a hybrid schedule, pet care is seamlessly integrated into our day. Your dog will never be just a "task"—they are part of the family. • 8:30 AM | Morning Adventure: We kick off the day with a morning walk, followed by a nutritious brunch. • Mid-Day | Garden Play: Around noon, I provide supervised "yard breaks" in our large, fenced backyard for fresh air and sniffing. • Late Afternoon | Neighborhood Stroll: We head out for a second neighborhood walk, followed by dinner service. • Evening | Last Call: Before bedtime, we have one final backyard break to ensure everyone is settled and comfortable. Total Freedom: Your dog has the run of the house! They are welcome in any of the 4,000 sq. ft. of indoor space. Whether they want to sunbathe by a window or snooze near my desk while I work, they will have plenty of room to feel at home. Safety-First, Premium Care Your pet’s safety and comfort are my absolute priorities. I provide a secure, high-standard environment designed for total peace of mind. • Supervised Freedom: Your dog has full access to our 4,000 sq. ft. home and a large, securely fenced backyard. I personally supervise all outdoor time to ensure every guest is safe and happy. • Proactive Security: For added protection, I have security cameras monitoring the property and dog gates that can be installed as needed to create separate, safe zones for different energy levels. • Constant Companionship: Because we work a hybrid schedule, there is almost always an adult present. This allows for frequent check-ins, bathroom breaks, and 24/7 attention. • Disciplined Care: I am highly attentive to feeding schedules, medication, and specific care instructions. Whether it's managing a senior dog’s mobility (like my rescue, Kaka) or a high-energy pup’s needs, I follow your instructions to the letter.

Sitter Profile Image: Jennifer S.
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Jennifer S.
$49
total per visit
5.0 out of 5 stars
• 6 reviews
1 repeat client
20 years of experience
East San Jose, San Jose, CA, 95127

About: I’ve always had a lot of love for pets! And I thought it would be a good idea to incorporate things I like doing to my daily routine so why not take this opportunity to take care of a bunch of fur babies! Unfortunately I do not do meet and greets but I do send pictures of my yard and house so you can see where your fur babies will be staying and do calls before drop offs! I work from home and the rest of my day is pretty empty so I thought this would be a perfect distraction and a great second part time job for me! The dogs will be allowed to be inside or outside as well. I do have a big backyard for them to run around and play with fences of course for their safety!

Sitter Profile Image: zhengjun h.
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zhengjun h.
$39
total per visit
5.0 out of 5 stars
• 23 reviews
8 repeat clients
5 years of experience
North Valley, San Jose, CA, 95131

“I would highly recommend Zhengjun when considering someone to take care of your pet. Zhengjun stepped up and took over for my original sitter when that arrangement didn’t work out properly. Without Zhengjun’s assistance we would have been in a real predicament. So thank you Zhengjun for stepping up and saving the day!!”

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Kevin T.
Sitter Profile Image: Feng Y.
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Feng Y.
$39
total per visit
5.0 out of 5 stars
• 18 reviews
5 repeat clients
10 years of experience
Alum Rock-East Foothills, San Jose, CA, 95127

“This was our first time booking a 30-minute drop-in visit, and it went really well. I reached out last minute and Feng was super flexible and kind about it, and I loved all the photos and videos of Lucky. Would definitely book with Feng again!”

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JIE Z.
Sitter Profile Image: Chris N.
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Chris N.
$34
total per visit
5.0 out of 5 stars
• 30 reviews
8 repeat clients
20 years of experience
Berryessa, San Jose, CA, 95132

“Chris has been amazing to work with. He is very attentive to our cat Cooney and leaves a very detailed summary after each visit. I had to make a few last minute changes to the original schedule days and he accommodated with no issues. Took lots of pictures and videos to keep us updated, and was very responsive.”

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Amy C.
Sitter Profile Image: Katie Y.
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Katie Y.
$77
total per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
9 years of experience
East San Jose, San jose, CA, 95122

About: What sets me apart is that I’ve been through the whole journey of raising my own pup since he was just a tiny baby, so I understand the patience, love, and consistency it takes to care for dogs at every stage. I also regularly care for my cousins’ dogs when they travel, so I’m used to handling different personalities and routines. Whether it’s puppy energy or laid-back cuddle sessions, I give pets the same love and attention I give my own! I have a super flexible schedule since I set my own work hours. I can easily fit in walks, playtime, and pet care throughout the week. I’d love to spend my free time hanging out with your pets and giving them love! My dog has a set daily routine, so I know how important structure and consistency are. I’m very attentive to each pet’s needs and make sure they feel safe, comfortable, and cared for, just like at home!

Sitter Profile Image: Kaylee S.
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Kaylee S.
$22
total per visit
5.0 out of 5 stars
• 198 reviews
50 repeat clients
12 years of experience
San Jose, CA, 95148

“Kaylee is awesome!! I have a cat that’s very skeptical/scared of people and have gone through several pet sitters because of him. Kaylee has done a great job making sure he’s comfortable and doesn’t push his boundaries. Great communication and even takes care of my needy plant :) highly recommend”

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Derek N.
Sitter Profile Image: Alicia C.
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Alicia C.
$43
total per visit
4 years of experience
East San Jose, San Jose, CA, 95122

About: I've been caring for pets since I was young and completed a veterinary assisting program in high school. I also gained experience working at a dog grooming salon and a dog kennel that I currently still work at. I’m available most days of the week, preferably in the evenings when it’s cooler during hot days. On colder days, I have more flexibility throughout the day. I’m simply looking to earn some extra income. I will be able to walk their furry friends when needed and will love spending time with them and even playing with them to burn some energy.

Sitter Profile Image: Theodore P.
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Theodore P.
$22
total per visit
5.0 out of 5 stars
• 4 reviews
1 repeat client
10 years of experience
Downtown, San Jose, CA, 95112

About: I have taken care of a large variety of pets, including cats, dogs, reptiles, fish, and rodents. They have ranged from newborn to elderly, and I have experience with pets with behavioral and medical concerns. I have worked in a professional capacity as a dog groomer and in a boarding facility, and trained my own puppy, Maisie! I've been petsitting since I was young, starting with neighbors and family, and animal care remains one of my greatest passions. I'm excited to meet your beautiful pets! At this time, I'm not offering overnight services, because my own puppy is too young to be left alone at night. Throughout the day I am available to dedicate my energy to making sure your pet is happy and having all of their needs met ♥️ As a pet owner myself, I know how nerve-wracking it can be to be away from your pets. For that reason, I make sure that I know exactly the routine and requirements you're looking for in a sitter, and I keep regular communication with you — both to ensure your expectations are met and to share updates and cute photos of your furbabies whenever requested. I know how central my pets' well-being is to my life, and the safety and happiness of your beloved companions are no less important to me.

Sitter Profile Image: Alicia N.
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Alicia N.
$33
total per visit
5.0 out of 5 stars
• 25 reviews
6 repeat clients
8 years of experience
San Jose, CA, 95122

“Alicia took great care of my pups and the house. She was punctual and provided several photos. My dogs were very happy to meet her and she managed my big, high energy, jumpy dog really well. I would recommend her and will be requesting her to sit my dogs again!”

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Leela P.
Sitter Profile Image: Rene H.
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Rene H.
$28
total per visit
6 years of experience
Downtown, San Jose, CA, 95116

About: Have worked for a family owned pet sitting business, have experience with seniors & puppies! Currently have a 13 year old chihuahua & a pet bearded dragon. My love / knowledge & patience for all types of pets is overall really what most people say sets me apart! Currently part time! Detailing is a business im growing, but my love for pets has always had my heart so I would love to do both! I have a bunch of parks walking distance from my home, which is where I walk my fur baby! When not out and about walking the dogs, boarded pets will be inside, as I always have my chihuahua inside to keep any pets company! We do have a front yard for quick potty breaks. If pets coming are scared / timid/ shy, can always provide a safe kennel / play area for them so they can keep calm & be relaxed if tired 😊

Sitter Profile Image: Vincent & Hsiao Chi C.
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Vincent & Hsiao Chi C.
$39
total per visit
4 years of experience
North Valley, San Jose, CA, 95131

About: I adopted my Shiba Inu, Freddy, when he was almost 2 years old, and he turned 7 in July this year! Some people say Shibas are difficult to take care, but Freddy is absolutely amazing and well-behaved. My wife and I treat him like our son, and we walk him at least twice a day since Day 1. His meals consist of boiled chicken breast/thighs/legs, cabbages, broccoli, carrots, and dog food, etc. Spending time with dogs is one of my greatest joys because they truly are the most loyal friends humans could ever have. Having Freddy in my life has been one of my greatest blessings. From Monday to Friday, I start my workday early in the morning and finish around 2pm. Since my office is only about 10 minutes from home, I have plenty of flexibility and am free from around 3pm until midnight every day. We have a backyard where Freddy can enjoy the fresh air and sunlight, and we even built a small door so he can go in and out freely whenever he wants. Since day one, he’s been covered by pet insurance, and we make sure to bring him in for annual check-ups, including heartworm tests and comprehensive health screenings, to keep him in the best shape possible.

Sitter Profile Image: Angelina M.
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Angelina M.
$28
total per visit
7 years of experience
North Valley, San jose, CA, 95131

About: Hi! My name is Angelina, and I've been around dogs my entire life. Growing up with dogs has taught me how important they are as members of the family, and caring for them comes naturally to me. I currently have two dogs of my own. My first dog is 7 years old and truly means the world to me. My second dog is a Shih Tzu (3years old) who originally belonged to my grandma, and he's become a very loved part of our family. Caring for both of them has given me experience with different personalities, routines, and needs. In addition to my personal experience, I attended grooming school and became a certified dog groomer. My training has taught me how to safely handle dogs, recognize their individual needs, and make sure they feel comfortable and cared for. I'm patient, dependable, and attentive, and l understand that every dog is unique. Whether your pup enjoys a brisk walk, a leisurely stroll, or extra love and attention, I'I make sure they feel safe, happy, and cared for. I'll treat your dog like one of my own and provide updates and photos so you can have peace of mind while they're with me. I would love the opportunity to meet your furry family member and provide them with the same love, care, and attention I give my own Pet care fits naturally into my daily and weekly routine because I work part-time, which allows me to dedicate more of my time and attention to caring for pets. I have a flexible schedule and enjoy spending my free time with dogs, taking them on walks, giving them plenty of exercise and attention, and making sure they feel comfortable and cared for. I provide a safe, clean, and comfortable home environment where pets can feel relaxed and cared for. Although I live in an apartment, I have a private patio area and plenty of nearby outdoor spaces where I can take dogs out frequently for fresh air, potty breaks, and enjoyable walks. I make sure pets are supervised, kept secure, and given plenty of attention throughout their stay. I understand that every pet has different needs and routines, so I do my best to follow their normal schedule, including feeding, bathroom breaks, walks, playtime, and rest. My goal is to make every pet feel comfortable, safe, and loved while they are in my care. 🐾❤️

Sitter Profile Image: Kim T.
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Kim T.
$35
total per visit
5.0 out of 5 stars
• 111 reviews
46 repeat clients
10 years of experience
Evergreen, San jose, CA, 95148

“I'm glad my first Rover experience was with Kim! Very communicative and friendly, Kim definitely knows how to provide the best quality care for your pets. Having 2 rambunctious, younger, but heavy set dogs, Kim was able to navigate the chaos and provided structure during visits. I really appreciate that Kim allowed my two dogs into his own pack for the short duration, even providing socialization and exercise for them. Communication was crystal clear and allowed for peace of mind while away. Kim's expertise, communication, and friendliness is unmatched. Thanks again Kim!”

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Roz A.
Sitter Profile Image: Lorena A.
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Lorena A.
$43
total per visit
4.9 out of 5 stars
• 131 reviews
63 repeat clients
14 years of experience
San Jose, CA, 95132

About: We love dogs, we have one our selves, she is a small Chihuahua-Terrier mix. She can be a little mean at first but only after a couple minutes she can really warm up to you. In fact, if she ever sees you or your dog she'll happily greet you with licks and tail wags. As for us we are a family of three, with me, my husband and 12 year old son! Our son really knows a lot about dogs, he loves them! We often like to go on walks everyday! Well at least if it's not raining. We like to go to the park on the weekends, so let your dog stay with us while you go out or go on a vacation or a work trip! Since 2020, when the pandemic started, my husband has been telecommuting from his work so he stays with and takes care of the dogs while I am away at work or our son is at school. You can be sure there is always someone at our home watching over your dog. Our dogs get to spend time in the family room, kitchen and nook, which has access to the sliding door that takes them to the backyard

Sitter Profile Image: Ruth C.
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Ruth C.
$46
total per visit
12 years of experience
North Valley, San Jose, CA, 95116

About: Hi, I’m Ruth! Dogs have always been my thing. I’m the person who ends up talking to the dog at the party before I talk to the people. 😂 I have over 12 years of experience caring for pets and have worked with everything from energetic puppies to reactive dogs who need a patient and confident handler. I believe every walk should be more than just a potty break—it’s exercise, enrichment, and quality time. I genuinely love getting to know each dog’s personality, and I take pride in creating a safe, fun, and trustworthy experience for both pets and their owners. I fall in love with every dog I meet, and yours will be no exception. Pet care fits naturally into my routine because I genuinely love spending time with animals. I work part-time, which gives me a flexible schedule for walks, drop-ins, and pet sitting throughout the week and weekends. I do my best to accommodate each pet parent’s needs while making sure every dog gets the attention, exercise, and care they deserve. currently provide care in my clients’ homes and neighborhoods rather than my own. I understand that many dogs feel most comfortable in their familiar environment, so I’m happy to come to you. Safety is always my top priority, and I take the time to learn each dog’s routine, personality, and needs. I’ll keep you updated along the way so you can have peace of mind while you’re away.

Sitter Profile Image: Jocelyn M.
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Jocelyn M.
$56
total per visit
5.0 out of 5 stars
• 7 reviews
14 years of experience
North Valley, San Jose, CA, 95116

About: Hello! I recently lost my 14 yr old dachshund and 14 yr old shih tzu and am taking a step to share my time and space with new fur friends! Currently working from home 2-3 days per week and changes weekly. Open to coordinating schedules to align to what’s best for you and your fur baby. I have a fenced in yard with no other animals in or around us. I had my 2 dogs for 14 years and am comfortable with most anything your pet will need. Medicine, exercise, crating

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Pet parents share their Rover experiences - Alum Rock

1 / 1
5.0 out of 5 stars

Lynn was reliable, my kitty was very happy, and she went out of her way to do extra things to make life easier for both me and my cat. :D

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Emma R.
Drop-In Visits
5.0 out of 5 stars

We had such a great experience with Christina! She was able to accommodate our last minute request, which we really appreciated, and took amazing care of both of our cats. One of our cats needs oral medication and she handled everything so well. Both cats warmed up to her right away, which honestly surprised us because one of them usually takes a while to trust new people! Her visit updates were super detailed and we loved getting all the cute photos and videos of our cats. She even sent pictures of their clean litter boxes and food bowls, which we really appreciated because it showed us that everything was taken care of. She was very thorough and kept us updated on how everything was going, so we never had to worry while we were away. It's not easy finding someone you feel comfortable leaving your pets with, especially when one needs medication, but we felt completely at ease with her. You can tell she genuinely cares about the animals she looks after. We would absolutely book her again and highly recommend her to anyone looking for a trustworthy, caring and attentive pet sitter!

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Linda Kevin D.
Drop-In Visits
5.0 out of 5 stars

Michele is dependable, responsive, and does an excellent job caring for my outdoor cats. I have no worries with Michele caring for my cats! I highly recommend her.

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Jana C.
Drop-In Visits
5.0 out of 5 stars

This is our first time using rover. Qi has exceeded our expectations as a cat sitter. Our youngest cat doesn’t usually come out when there’s strangers, but he likes Qi a lot and enjoys her company. Great experience!

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Xiaoxue J.
Drop-In Visits
5.0 out of 5 stars

Xiaowei has been amazing! She’s been taking care of Ruffles for about 2 weeks so far and Ruffles absolutely loves her. She leaves a detailed report each time and takes lots of pictures during the visit that brighten my day. I would recommend her to anyone who’s looking for a reliable sitter that cares about your pet as much as you do

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Alice & Krishan B.
Drop-In Visits
5.0 out of 5 stars

Alice was amazing - per usual! I could tell my cat loves her from the 15+ photos she sends along with super detailed notes each time. Will definitely be booking again!

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Abby F.
Drop-In Visits
5.0 out of 5 stars

Great job caring for our fur baby! We also appreciated the detailed updates/pictures etc… Thank you kindly

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Mike C.
Drop-In Visits
5.0 out of 5 stars

Kaylee is awesome!! I have a cat that’s very skeptical/scared of people and have gone through several pet sitters because of him. Kaylee has done a great job making sure he’s comfortable and doesn’t push his boundaries. Great communication and even takes care of my needy plant :) highly recommend

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Derek N.
Drop-In Visits
5.0 out of 5 stars

Great communicator as always, takes cute photos/videos, and follows instructions tightly. You can tell our cat really really loves her and waits dearly for her every appearance. Thank you so much!

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Yuntao Z.
Drop-In Visits
5.0 out of 5 stars

Another great job! I'm happy I don't have to worry about my cats when we go on vacation. Thank you Nilab!

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Hannah M.
Drop-In Visits
5.0 out of 5 stars

Shiting is very responsive and attentive. I also appreciate her for being flexible when I originally booked the wrong date. Will definitely book her again!

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Claire Y.
Drop-In Visits
5.0 out of 5 stars

I’ve booked with Kryssel several times. She’s great, responsive, and sends you cute pics and updates!

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Sarah B.
Drop-In Visits
5.0 out of 5 stars

nikisha was very responsive before visits & the meet and greet was a perfect opportunity to warm luna up to her. I loved that nikisha was very communicative & responsible during her visits. i also appreciated the videos and pictures of luna & informative reports she left.

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Caliyah B.
Drop-In Visits
5.0 out of 5 stars

Wonderful as always! The kitties are always so happy to have Queenie come! I’ll always use her if she’s available!!

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Adrian S.
Drop-In Visits
5.0 out of 5 stars

Amanda and her husband always takes great care of my cats. She sends many photos and is very diligent in caring for my cats while I’m away. I can go on vacation with ease knowing they are well taken care of.

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Grace X.
Drop-In Visits
5.0 out of 5 stars

Angelina took care of our cat with diabetes while we were out for a weekend. She was detail oriented, and gave him his medication and insulin shots, along with a lot of love! She was very prompt in communication, and gave us regular updates.

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Rohan D.
Drop-In Visits
5.0 out of 5 stars

We just had an amazing experience with Son caring for our two dogs. He was super attentive to our 13 year old Labradors need and gave our Husky special attention during his visits. Son is very reliable and has excellent communication. We will be using his services in the future. Thank you Som for everything !

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Leona C.
Drop-In Visits
5.0 out of 5 stars

Alicia took great care of my pups, as she always does! She provides loads of updates and even left instant photos of them this time!

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Leela P.
Drop-In Visits
5.0 out of 5 stars

Second time booking with Leyna and will definitely book again in the future! She took great care of our cat and we got lots of pictures of them playing together!

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Therese L.
Drop-In Visits
5.0 out of 5 stars

This was second time Sasha took wonderful care of Luna while we were away. She followed all instructions carefully, kept us updated, and regularly shared photos, which gave us great peace of mind. Even when she had a sudden emergency, she communicated right away and still made sure Luna was taken care of — something we really appreciated. Sasha is responsible, thoughtful, and we always feel relaxed knowing Luna is in her care. We would happily trust her again and highly recommend her!

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Vinaya A.
Drop-In Visits
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FAQs for Pet Sitting - Alum Rock

Frequently asked questions about Rover

Rover is the largest marketplace for local pet care. Whether you're looking for pet sitters, dog walkers, or house sitters who specialize in pet sitting, you can narrow your search by entering your ZIP code to find sitters within walking distance in your neighborhood.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to $25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet.

sitters on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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