Pet Sitting Cheltenham

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 256
pet owners in Cheltenham have booked pet sitting

Cheltenham, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Shannon W.
Identity Verified
Shannon W.
Star Sitter
£12
total per visit
5.0 out of 5 stars
56 reviews
30 repeat pet owners
28 years of experience
Cheltenham, GL52

Shannon did a great job taking care of our cat for a week while we were away. All was clean/tidy and cat seemed very happy. She is very responsive and great at sending daily photos. Thank you!

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Emily C.
Sitter Profile Image: Max E.
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Max E.
£9
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
20 years of experience
Cheltenham, GL51

Max was a great find on here! We needed someone pretty last minute for a check in and he replied super quick with a confirmation. We received the cutest photos of the pups whilst he popped in and look forward to a repeat booking! Thanks Max!

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Georgia S.
Sitter Profile Image: Imani O.
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Imani O.
£14
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
3 years of experience
Cheltenham, GL51

About: I’ve always loved animals as a child and more so now as an adult. I have a miniature dachshund of my own & spend a lot of time with my mum’s 5 year old dog too. I have often spent spare time previously dog walking & visiting animals of friends & family whilst they were away. I can’t wait to meet you & your lovely pet!😊 I work full time but from home. So I am able to take care of your pet anytime of the day. Whether this is popping in throughout the day to check on them, walking them in the mornings, evenings and on my lunch. I can also house sit any day of the week as I am able to work from anywhere!😊 I am able to work with all breeds and types of animals. If your pet needs some extra care or has any additional needs please let me know, I am more than happy to help!

Sitter Profile Image: Keziah S.
Identity Verified
Keziah S.
£12
total per visit
15 years of experience
Cheltenham, GL52

About: I’ve taken care of and been around animals my whole life, with family pets ranging from dogs and cats, to birds and fish. My family also fosters animals so I have experience caring for young puppies and kittens; feeding, cleaning and loving them up to adoption stage. I would love to help keep your pets healthy and entertained by offering home visits, feeding, walking and playtime. I am available throughout the day and am able to offer overnight stays if you are going to be away from home. I am currently looking for a new job, so am available Monday - Sunday throughout the days, including on short notice if needed. I am open to regular scheduled visits or one-offs as needed. I have my own car so can get to you easily, and am fit and active so can exercise your pets during the day while you work.

Sitter Profile Image: Gemma M.
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Gemma M.
Star Sitter
£15
total per visit
5.0 out of 5 stars
14 reviews
6 repeat pet owners
12 years of experience
Cheltenham, GL51

Gemma was amazing. The cats liked her immediately and we couldn’t be happier with the service. Thank you so much for taking care of our babies and entertaining them while we were away.

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Roxana A.
Sitter Profile Image: Rebecca C.
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Rebecca C.
Star Sitter
£14
total per visit
5.0 out of 5 stars
14 reviews
4 repeat pet owners
16 years of experience
Cheltenham, GL51

This was my first tome booking Rebecca and certainly won’t be the last as she was super reliable, conscientious and took amazing care of my cat Naomi. I came back to a very relaxed and happy cat.

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Micol F.
Sitter Profile Image: Lily J.
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Lily J.
Star Sitter
£15
total per visit
5.0 out of 5 stars
92 reviews
50 repeat pet owners
14 years of experience
GL50

Lily was great. She came to meet us before the booking to run through everything. During our time away she kept us updated each day and everything went very smoothly. We'll definitely use her again!

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Tom S.
Sitter Profile Image: Rachel M C.
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Rachel M C.
£12
total per visit
5.0 out of 5 stars
74 reviews
33 repeat pet owners
2 years of experience
Cheltenham, GL51

Rachel do a dog sitting for us and Bear absolutely loves her, she is very caring and attentive. Could not recommend her more ☺️

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Anna C.
Sitter Profile Image: Sydney H.
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Sydney H.
£14
total per visit
6 years of experience
Cheltenham, GL52

About: I’ve lived with dogs my entire life and have always jumped at the opportunity to pet sit! I’ve cared for dogs of all ages, sizes, and personalities, and I love getting to know what makes each dog happiest. Whether your pup needs lots of walks, playtime, and adventures or would rather spend the day snuggling on the sofa, I’m happy to match their vibe and routine. With clear instructions from you, I’ll make sure your dog gets all the care, attention, and love they need while you’re away. I understand how important it is to have someone you can trust with your dog, and I’d love to be that reliable, safe, and caring person for you and your pup. My goal is to make sure they feel happy, comfortable, and right at home! 🐾💕 I'm a self-employed yoga instructor with lots of free time throughout the day and evenings to give lots of love and support to your pup! My availability is very open during the week and Sunday but with Saturday mornings being busy for me from 7am to noon. I live in a flat on the 2nd level of an apartment building. I have access to a large unfenced garden and dog-friendly park just outside. I do not own a crate, but am more than happy to assemble yours in my home if needed! I offer walks and overnight pet sitting services done in your own home as well if that is more convenient with you. With plenty of experience in fostering dogs, I feel more than comfortable around all doggy personalities and abilities.

Sitter Profile Image: Heather I.
Heather I.
£13
total per visit
5.0 out of 5 stars
6 reviews
1 repeat pet owner
20 years of experience
Cheltenham, GL51

Heather has been brilliant from the beginning, she came round a few times before the sitting date to learn the meds too. Heather is easy to communicate with and we came home to some very happy cats, we’re very grateful to her!

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Ellie T.
Sitter Profile Image: Lisa S.
Identity Verified
Lisa S.
Star Sitter
£17
total per visit
5.0 out of 5 stars
33 reviews
12 repeat pet owners
30 years of experience
Cheltenham, GL51

Lisa is the best. 100% reliable and trustworthy, we have used her many times. She looks after our cat like she was her own. Highly recommend her.

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Julia M.
Sitter Profile Image: Leah B.
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Leah B.
£12
total per visit
5 years of experience
Cheltenham, GL51

About: Experienced in pet and house sitting, always receiving positive feedback from owners. Treating each animal with the respect they deserve, and importantly ensuring every owners mind is at ease whilst away from their very important companions! I am also a pet and equine photographer. I’m currently working part time, aswell as managing my own art and photography business from home. This allows for a lot of flexibility in my schedule. All safety requirements are handled professionally, and your home environment will remain secure during any home visit services. I can appreciate any uncertainty when booking for the first time - which is why I can provide many references on request! I value professionalism just as much as high-standard pet care. All pets are unique and individual and will be treated with high regard, ensuring all individual needs and routines are prioritised.

Sitter Profile Image: Katie P.
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Katie P.
£14
total per visit
7 years of experience
Cheltenham, GL53

About: Having grown up in a multi-pet household in Manchester my entire life with three dogs and three cats, caring for and loving furry friends isn't just a hobby for me, it's second nature. I understand the importance maintaining the daily routines that keep pets feeling safe and secure, especially with a someone unfamiliar. I have relocated to Cheltenham and wish to turn this passion into my full-time career. Because this is my focus, I offer flexible, dedicated, and highly attentive care full of belly rubs and cuddles (if permitted, of course). Multi-pet environment: Comfortable and experienced in managing households with both dogs and cats, ensuring everyone gets along and receives equal attention. Active walkies: I love being outdoors with the company of a furry friend and am fully prepared to give high-energy dogs the long, stimulating walks they need to stay happy and healthy. Routines: From precise feeding schedules to administering basic medication or managing specific behavioural quirks, I pride myself on maintaining the exact structure your pet needs to feel safe. Update photos: I treat every animal as if they are my best friend from the get-go, whilst also understanding their boundaries, of course. I am highly communicative and will always send you photo and text updates so you know your pet is happy and having fun while you're away. Tailored check-ins and housesitting: While I cannot host pets at my current home, I am fully available for drop-in visits and overnight stays in your home to help your pet stay stress-free in their own comfortable environment. My current routine allows me to easily accommodate your pet's needs throughout the week: Weekends & Evenings - am 100% available every weekend and evening for long walks, dinner feedings, evening drop-ins, and overnight house sitting. Part-Time Days Off - On my days off from my part-time work, my schedule is completely open to accommodate any service you need, including mid-day walks and playing, check-ins or full-day care. Part-Time Working Days - On days I work, I am available for early morning walks/feedings and evening care to make sure your pet is look after before and after the standard workday. My routine is consistent and non-demanding so I am very flexible and able to adapt to your pet's preferred feeding and walk schedule. Since I provide drop-in visits and house sitting directly in your home, your pet gets to stay where they feel most confidence and secure. I like to prioritise safety, trust and stress free environment through the following: In advance meeting: Before any booking, I am very willing to meet you and your pet in person to learn their personality, favourite sleeping spots and any dietary or house rules. Security: I ensure doors and gates are always double checked and keys are kept securely to maintain the security of your home. Emergencies: I am attentive to sudden mood, appetite or behaviour changes and any concerns will be expressed in my commitment to clear communication with you throughout my stay. Daily updates: You'll receive photo and video updates and a note after every visit so that you never have to worry how your furry friend is doing.

Sitter Profile Image: Emily L.
Identity Verified
Emily L.
£12
total per visit
1 repeat pet owner
18 years of experience
Cheltenham, GL51

About: Hi, I’m Emily! 🐾 I’ve loved dogs for as long as I can remember. I had my own Border Collie from the age of 4 until I was 21, so I grew up caring for her and being responsible for her day to day needs, from feeding and walking her to giving her lots of love and attention. Since then, I’ve continued to look after friends and family members pets, and I really enjoy spending time with animals and making sure they feel happy and cared for. I understand that leaving your pet with someone else can be a big decision, so I’ll always treat your dog as if they were my own. I’m happy to provide plenty of walks, attention, playtime and cuddles. I absolutely love dogs and would be delighted to meet yours! 🐶❤️ I currently have a very flexible schedule, which means I can fit walks and drop in visits easily around my routine. I’m available throughout the week and can be flexible with timings where possible. I’m happy to work around your dog’s usual routine and make sure they get the care, exercise and attention they need. 🐾 When your dog is in my care, you can expect lots of love, attention and plenty of tail wags! 🐾 I’ll take the time to get to know your dog and understand their routine, personality and individual needs. Whether we’re out enjoying a walk or spending time together during a drop in visit, I’ll make sure they feel safe, comfortable and cared for. You can expect regular updates about how your dog is doing, and I’m always happy to send photos from our time together. My aim is for you to feel completely reassured knowing your dog is in safe and loving hands. ❤️

Sitter Profile Image: Ann-marie S.
Identity Verified
Ann-marie S.
£15
total per visit
5.0 out of 5 stars
5 reviews
5 repeat pet owners
3 years of experience
Cheltenham, GL52

About: I learnt the responsibilities of caring for dogs early on in my childhood. I have grew up with dogs since I was a baby, and have always had a deep love for animals. I took this passion and love of animals and wanted to pursue it as a career. I studied animal management at college where I gained 3 years work experience in a boarding kennel. I then wanted to expand my knowledge further and continued my studies at Hartpury University in Canine Training and Performance, where I graduated with a 2.1 (upper second-class honours). Through this time I have gained a lot of experience on caring for a wide range of animals. Including dogs, cats, reptiles, birds and even pigs! I volunteered at a pig rescue in Ireland where I learnt a lot about these spectacular animals, who are a lot like dogs! I've learnt to deal with animals of all kinds of temperaments and how to pick up on body language to adapt my approaches quickly to ensure safety for all parties involved. This also helps to ensure that the animals are as stress free as can be. I do work full time however, I am typically available Mondays and Tuesdays, and most evenings. However this can change due to my work schedule. I have a fenced of garden to ensure security during their stay. I am also very knowledgeable about canine behaviours and training so am easily able to pick up on signs of distress when out on a walk to adapt and change to the environment

Sitter Profile Image: Karolina U.
Identity Verified
Karolina U.
£14
total per visit
5.0 out of 5 stars
6 reviews
1 repeat pet owner
12 years of experience
Cheltenham, GL50

About: Hi, I’m Karolina! If you’re looking for someone who will care for your pet as if they were my own, I’d love to help. Dogs have always been a huge part of my life. I’ve owned both a Rottweiler/German Shepherd mix and a Miniature Pinscher mix, so I understand that every dog is unique, whether they’re a gentle giant, a little bundle of personality, or somewhere in between. I also worked in an animal shelter, where I cared for animals of all breeds, sizes and temperaments. My role included walking, feeding and transporting animals, caring for dogs recovering from surgery, helping new arrivals settle in and providing day-to-day care. Some dogs were full of confidence, while others were nervous, reactive or very high-energy and needed more patience, space and understanding. That experience taught me how important it is to adapt to each animal rather than expecting every dog to behave in the same way. I’m comfortable caring for reactive and high-energy dogs and understand that certain situations — such as meeting other dogs, runners, cyclists or being somewhere busy — can be challenging for them. I’m happy to follow the routines, boundaries and training methods you already use, and I’ll always work at your dog’s pace rather than putting them into situations they’re uncomfortable with. Alongside this, I’ve looked after dogs through BorrowMyDoggy and spent three years living with and helping care for a Cocker Spaniel and a Westie. Caring for animals has never felt like a job to me — it’s something I genuinely enjoy. I understand how difficult it can be to leave your pet with someone else. That’s why I’ll take the time to learn their routine, get to know their personality and make sure they feel safe, happy and loved while you’re away. Whether they need long walks and lots of activity, a little extra patience, or simply someone to curl up with on the sofa, I’m happy to adapt to what makes them happiest. I’ll also keep you updated with regular photos and messages, so you’ll always know how they’re getting on. Please don’t hesitate to get in touch if you have any questions or want to tell me a little about your pet and their individual needs. I look forward to meeting you and your best friend! 🐾 I currently work in hospitality, so my schedule varies and often gives me extra flexibility throughout the week. In my free time, I love being outdoors and spending time with animals, so pet care fits naturally into my routine. Whether it’s a walk, a drop-in visit or overnight care, I’ll make sure your pet receives plenty of love, attention and care. I know how much trust it takes to leave your pet with someone else because I’ve been on both sides. I’ll care for your pet as if they were my own, following their usual routine, respecting your instructions and making sure they feel safe, loved and comfortable. You’ll receive regular updates, photos and messages, so you can enjoy your time away knowing your pet is happy and well looked after.

Sitter Profile Image: Stefanie H.
Identity Verified
Stefanie H.
£17
total per visit
5.0 out of 5 stars
16 reviews
4 repeat pet owners
6 years of experience
Cheltenham, GL52

It's my first time using a pro dog sitter, and I was nervous as I have an elderly Pugzu and a nervous Frenchie puppy so kennels aren't an option. Needn't have worried, my boys thoroughly enjoyed having Stefani and Alex look after them, even my nervous/reactive puppy was as happy as anything! I received plenty of brilliant photos of my boys smiling away and updates throughout the visits! Was so nice to enjoy our day out without worrying, and we came home to two very happy boys who wanted to tell us all about it! Will absolutely use again, 10/10! 😊

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Catherine G.
Sitter Profile Image: Isabella W.
Identity Verified
Isabella W.
£14
total per visit
5.0 out of 5 stars
1 review
1 repeat pet owner
13 years of experience
Cheltenham, GL50

About: I’ve always had a family dog since I was born - two weinmaranas. This encouraged me to walk both neighbours and family members dogs from a young age of 10. Therefore, animals have always been a passion of mine leading to me committing to a zoology degree at university. It has taught me how important animals are for our ecosystems as well as for our own health. Apart from university, I have no other commitments meaning I am only available on weekdays: Monday/Tuesday- 12:40-4:30, Thursday/Friday- 9:15-12:30. I am fully available over the weekend. I will follow all the owners instructions of the routines and/or equipment they would like me to use appropriately to ensure the best care for their pet.

Sitter Profile Image: Emily G.
Identity Verified
Emily G.
£13
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
15 years of experience
GL51

Highly recomend Emily, it was our first time leaving cats with carer and Emily was very understanding we felt that she knows what she is doing, well organised,honest and reliable! She was comunicating through out our whole holiday couldnt recomend Emily more ! Cats was very happy when we arrived ! Thank You and see You soon for sure!

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Karolina W.
Sitter Profile Image: Tatiana-fleur W.
Identity Verified
Tatiana-fleur W.
£18
total per visit
5.0 out of 5 stars
35 reviews
18 repeat pet owners
5 years of experience
Cheltenham, GL50

I can't say enough good things about Tatiana. She was literally the best and our 2 cats loved her! One of my cats is really shy and Chunky warmed up to her right away. She sent pics every day and I even got pics of Chunky cuddling with her and it made my heart melt. I recommend Tatiana for anything you need - she was so sweet and wonderful and got along so well with the kitties. We can't wait to have Tatiana watch our kitties again!

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Lany Jenna K.
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The median cost per Visit for pet sitting in Cheltenham is £12

Pet owners share their Rover experiences - Cheltenham

1 / 1
5.0 out of 5 stars

I've just come back home. Everything was has it should be. Everything was tidy. Both Jet and Lotto are well. Received daily updates. Heather did an excellent job and I would use her again. I also would recommend her to others .

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Elaine L.
Drop-In Visits
5.0 out of 5 stars

Shannon always does such a great job looking after our cat. She is a great communicator and sends photos every day. Thank your!

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Emily C.
Drop-In Visits
5.0 out of 5 stars

Erik and Railey are fantastic and great at handling our dog Nico, who can be challenging sometimes. I can always trust them to treat Nico with care and our home with respect. Will happily rebook with them again in the future!

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Ynte L.
Drop-In Visits
5.0 out of 5 stars

Lily took great care of Niya while we were away. Communication was excellent and we received lots of photos of cuddles and playtime. Would highly recommend Lily!

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Caroline H.
Drop-In Visits
5.0 out of 5 stars

Max was a great find on here! We needed someone pretty last minute for a check in and he replied super quick with a confirmation. We received the cutest photos of the pups whilst he popped in and look forward to a repeat booking! Thanks Max!

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Georgia S.
Drop-In Visits
5.0 out of 5 stars

Ellie was understanding when we needed to modify our booking. We enjoyed seeing the photos of the mogs whilst we were away as well.

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Susannah N.
Drop-In Visits
5.0 out of 5 stars

As ever, amaxing - we are so lucky, Rachel has unconditionally enriched our family, thank you Rachel 😻

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Samantha T.
Drop-In Visits
5.0 out of 5 stars

Having never used a service like this before (I'd always put my cats into the cattery), I was feeling a bit anxious about how it would work. We met Gillian before we went on holiday, and ran through the feeding requirements and a bit about my cats' personalities - if they liked treats, how much fuss they enjoyed, and if they had favourite toys. Gillian put us at ease about the process, so we went away feeling confident our cats would be just fine. We had daily updates on how the cats were doing - including photos, which was really lovely. We came home to happy cats, safe in the knowledge they'd been comfortable at home, and being looked after really well. We will definitely be asking Gillian to look after our cats next time we go away!

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Charlie T.
Drop-In Visits
5.0 out of 5 stars

Freya is great! She took great care of our cat while we were away and kept us updated throughout. Would happily recommend.

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Tom S.
Drop-In Visits
5.0 out of 5 stars

Shona was brilliant. This is the second time we have booked them to look after our cat and two guinea pigs. All pets were well cared for and she dealt with some mess under the table and collected our post too. Would recommend.

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Laura
Drop-In Visits
5.0 out of 5 stars

Rebecca was great as always! Very communicative and made sure our cat was fed and watered. Gave him plenty of fuss and care. We will be in touch for the next booking soon!

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Jess H.
Drop-In Visits
5.0 out of 5 stars

It's my first time using a pro dog sitter, and I was nervous as I have an elderly Pugzu and a nervous Frenchie puppy so kennels aren't an option. Needn't have worried, my boys thoroughly enjoyed having Stefani and Alex look after them, even my nervous/reactive puppy was as happy as anything! I received plenty of brilliant photos of my boys smiling away and updates throughout the visits! Was so nice to enjoy our day out without worrying, and we came home to two very happy boys who wanted to tell us all about it! Will absolutely use again, 10/10! 😊

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Catherine G.
Drop-In Visits
5.0 out of 5 stars

Alex looked after my cat Lily really well, taking her outside almost every day on her harness since she loves being outdoors. She sent lovely photos of Lily and some short videos of Lily playing as well. She came reliably and I could relax on holiday knowing Lily was well looked after. Lily bonded well with Alex who gave her much needed cuddles. 🥰

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Michael B.
Drop-In Visits
5.0 out of 5 stars

Can’t recommend Lisa highly enough. She’s so kind and patient with Oreo. We always know she’s in excellent hands while we are away. 10/10.

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Julia M.
Drop-In Visits
5.0 out of 5 stars

Tim has been doing check ins with our reactive dog Nico and has just been fantastic with him. It's given my wife and I a lot of peace of mind to know that Tim's checking in and looking after Nico while we're at work. Thanks so much Tim!

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Ynte L.
Drop-In Visits
5.0 out of 5 stars

Kate was great at organising and staying in touch. One of my cats was unwell when I was away and Kate was monitoring closely, took to the vets to be safe and gave the recommended treatments which made me feel super reassured until I could be back with my cat. Speedy responses and willing to help beyond the agreed visits due to the medical situation.

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Becka H.
Drop-In Visits
5.0 out of 5 stars

Hannah has been everything I hoped for - excellent communication before, during the visit, she listened and responded to my requirements and sent photos of Buzz from her visit and he looked very happy and relaxed. I will definitely book her again!

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Caro B.
Drop-In Visits
5.0 out of 5 stars

Once again, Yui did a fantastic job looking after my Birman. He was super happy to welcome us back home, and the house was spotless.

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Benoist X.
Drop-In Visits
5.0 out of 5 stars

Gemma was great! She was super patient with Juniper who is very shy and takes time to get to know new people. I had regular updates, and was really pleased to see him building trust with her ☺️🐈‍⬛

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Natasha J.
Drop-In Visits
5.0 out of 5 stars

I've used Rover a couple of times before and Elise is by far the best sitter I've had. The photos showed she was interacting with the cats, giving them fuss and playing with them and when there was something she wasn't sure about she got in touch about it. Highly recommended and will definitely use again.

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Stuart O.
Drop-In Visits
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Popular requests for pet sitting - Cheltenham

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Sitters in Cheltenham average 3
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FAQs for Pet Sitting – Cheltenham

Frequently asked questions about Rover

The average cost for Pet Sitting in Cheltenham on Rover is £13.8 per Visit (as of September 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 1,589 sitters on Rover for Pet Sitting in Cheltenham. About 84% of Cheltenham sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of September 2026, there are 1,589 sitters on Rover offering Pet Sitting across Cheltenham. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Cheltenham pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Cheltenham choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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