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Stefanie H.

5.0 out of 5 stars
4 repeat clients
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Stefanie H.

5.0 out of 5 stars
4 repeat clients

Contact Stefanie H.

Highlights

Identity Verified
8 years of experience
Can administer medication
Special needs experience
Senior dog experience
Can provide daily exercise

Pet care experience

Stef and Alex’s loving pet care & happy walkies

Hi! We‘re Alex and Stef, a young couple originally from Austria and we have been living in Cheltenham for 4 years now. We have both been around pets our whole life and after we have moved to England together, we decided to spend our free time looking after pets. This has mainly consisted of housesitting on another platform, but also walking dogs locally in Cheltenham. We have completed over 45 housesits, looking after 55+ different dogs, and many lovely cats. We have looked after large dogs, young dogs and puppies, but also older dogs. Same with cats! On some occasions we were lucky to gather experience looking after horses, turtles, rabbits, chickens and fish. We also have experience with drop-in visits. In our pictures, you can see some of the lovely pets we‘ve fallen in love with within our time pet sitting. Many of these we regularly go back to and look after, which makes us extremely happy :) Petsitting has made us fall in love with dogs & cats so so much, it’s genuinely what we love doing most and we certainly want to continue this passion of looking after animals for probably all our lives! It brings us so much joy whenever we meet a new furry friend or we go back to see them again! We cannot wait to meet you and your pets and have the absolute best time with them giving them lots of love! :) We can provide many more references/reviews from the other platform we are on so please just send us a message. We can‘t wait to meet you!

Cat care experience

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Stef and Alex's loving cat care

Stefanie also cares for cats. Learn about their cat-specific care experience.

Qualifications

4 repeat pet parents
92% response rate
Usually responds in under an hour
70% bookings with photo updates
Sends updates with Rover Cards
6 years of experience
Oral medication administration
Injected medication administration

Ratings and reviews

5.0
stars
14 ratings
Catherine G.
5.0 out of 5 stars
Drop-In Visits • Jul 12, 2026

It's my first time using a pro dog sitter, and I was nervous as I have an elderly Pugzu and a nervous Frenchie puppy so kennels aren't an option. Needn't have worried, my boys thoroughly enjoyed having Stefani and Alex look after them, even my nervous/reactive puppy was as happy as anything! I received plenty of brilliant photos of my boys smiling away and updates throughout the visits! Was so nice to enjoy our day out without worrying, and we came home to two very happy boys who wanted to tell us all about it! Will absolutely use again, 10/10! 😊

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Kevin S.
5.0 out of 5 stars
House Sitting • Oct 09, 2024

What an absolutely lovely couple are Stefanie and Alex. Wilbur was calm from the outset and was very well cared-for. I recommend them as dog-sitters and will use them every time I visit Cheltenham.

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Claire H.
5.0 out of 5 stars
House Sitting • Sep 16, 2024

Stef and Alex - thank you again for looking after our golden retriever and 3 rabbits, stef and Alex went above and beyond by going the extra mile and dropping off our boy for our wedding day. Thank you so much for making our day extra special and sending updates on our fur babies 🩷

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Claire R.
5.0 out of 5 stars
House Sitting • May 31, 2024

Stef and Alex were amazing! Our Labradors had a great time with lots of attention, lovely walks and fun games. Our puppy was a bit nervous the first night but Stef and Alex coped with her incredibly well, kept us informed and settled the puppy down. Highly recommend Stef and Alex.

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Jess R.
5.0 out of 5 stars
House Sitting • Apr 29, 2024

Stef and Alex were amazing at looking after our 2 cats. Lots of updates and adorable pictures of our girls! Would definitely recommend

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Richard C.
5.0 out of 5 stars
Dog Walking • Apr 16, 2024

Rio loved going out for run with Stef.

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Calendar and availability

Schedule

We have graduated from university last year and after a couple months of travelling we are both starting to work in our respective industries. Alex has started to work in an office in Cheltenham with three home-working days and Stef currently working for a charity Tuesdays, Thursdays and Fridays. We want to spend practically all of our free time with pets, and can be flexible in fitting our schedules around your needs.

Where your pet will stay

Safety, trust & environment

What‘s most important to us about pet care is that we genuinely love each pet we get to care for as if it was our own, we try to get to know them and bond with them, and then adapt to whatever the specific pet needs. Building trust is super important to us, so that definitely always comes first. Note about Dog Day Care - at the moment we sadly cannot have pets in our home for a full day, as we live in a rental flat without a garden, but we thought we would still offer the service as we really like to go out on day trips with dogs, be out and about and explore. This would consist of a long walk, then maybe settling down in a dog friendly cafe for us to do our work, and then going on another walk. But really, it depends on what your dog generally likes to do - we are very happy to adapt to each dog specifically. Of course, we know that this is not for every dog; however we found that it works really well for some - so we wanted to offer it on here too. Just message us if you think we would be a good fit for spending the day with your dog and we can discuss further on how the day care should look like! :)

A typical day

A typical day would very much depend on what the pet wants and needs. There is definitely a lot of cuddling & playing involved and for the active dogs there will be long walks, we absolutely love walking. We also try to not make it too different from what their normal day to day life looks like.

0 to 7 kg
7 to 18 kg
18 to 45 kg
over 45 kg
Please let us know if you dog requires any special needs, meds or anything else in advance. We‘d also be happy to know what their favorite thing to do is and their favorite places to go :)
Each sitter joining Rover needs to pass a background check. And by booking on Rover, you can get photo & message updates, 24/7 support, and reimbursement for eligible vet care.