Pet Sitting Honolulu

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Over 1,599
pet parents in Honolulu have booked pet sitting

Honolulu, Find top rated pet sitting

Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.

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Sitter Profile Image: Cora M.
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Cora M.
from
$20
per visit
5.0 out of 5 stars
• 35 reviews
8 repeat clients
15 years of experience
Downtown, Honolulu, HI, 96813

“Cora was absolutely fantastic with my cat! She made her food a special way that stopped her from throwing up, which was a common problem with my cat. She sent detailed updates on my cat was doing and daily pictures. She even cleaned up my place on her final visit.”

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Michael M.
Sitter Profile Image: Lyndi L.
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Lyndi L.
Star Sitter
from
$23
per visit
5.0 out of 5 stars
• 265 reviews
98 repeat clients
12 years of experience
Makiki, Honolulu, HI, 96822

“Lyndi is the absolute best sitter! My cat Jasper is very shy and I felt really bad that she couldn’t meet him, but she did such a great job! I was away for a long time but I felt comfortable because I knew Lyndi was there checking in :) Thanks again!”

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Isabel F.
Sitter Profile Image: Hayley M.
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Hayley M.
Star Sitter
from
$30
per visit
5.0 out of 5 stars
• 136 reviews
36 repeat clients
15 years of experience
Honolulu, HI, 96813

“Hayley checked in on our pup a few times and spoilt her. Hayley sent lots of photos and provided a detailed update of her visit too, which was much appreciated. Thank you! We would definitely book with Hayley again.”

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Amy V.
Sitter Profile Image: Sydney N.
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Sydney N.
Star Sitter
from
$27
per visit
5.0 out of 5 stars
• 48 reviews
17 repeat clients
15 years of experience
Manoa, Honolulu, HI, 96822

“Sydney is amazing! She truly went above and beyond for our two cats. She was flexible and receptive to their special needs, provided detailed updates and adorable photos, and added an immense sense of ease to our trip knowing they were in such great hands. Would highly recommend to anyone looking for kind, thoughtful, and reliable care in the area.”

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Presley P.
Sitter Profile Image: Daniela C.
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Daniela C.
Star Sitter
from
$15
per visit
5.0 out of 5 stars
• 4 reviews
3 repeat clients
2 years of experience
Honolulu, HI, 96814

“Daniela is very professional and takes wonderful care of Hobie each time she’s cared for him. Hobie is excited to see her every time as her photos show. I’ll continue using her services when I have long days away from home and I can’t take my dog out for bathroom breaks. She does an excellent job and 10/10 I highly recommend her.”

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Ed F.
Sitter Profile Image: Ayla H.
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Ayla H.
Star Sitter
from
$20
per visit
5.0 out of 5 stars
• 17 reviews
3 repeat clients
5 years of experience
Nuuanu-Punchbowl, Honolulu, HI, 96813

About: Aloha! I’m Ayla, a lifetime dog and cat lover. I’ve had dogs since I was a kid and always had the responsibility of feeding, potty breaks, walking, and grooming my fur baby’s! I’d love to help look after your pets and I will always make sure your pet is properly taken care of while providing lots of cute photos. I’m currently working part time and am a student - but I make plenty of time for furry friends! I do most school work from home so your pet will always be in good company. My schedule is flexible and can accept requests on short notice! I live in an apartment, it’s a quiet, cozy environment for your furry friend. No yard ensures constant dedicated walks and indoor play. Safe and cozy home for small/medium pups!

Sitter Profile Image: Eva D.
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Eva D.
from
$25
per visit
5.0 out of 5 stars
• 4 reviews
15 years of experience
Downtown, Honolulu, HI, 96813

About: I've been around animals since I was young so caring for them has always come naturally for me. I genuinely take the time to understand each pet's personality, routine, and needs. I'm comfortable caring for pets of different ages and am super patience with those that might need extra bit of attention or care. Most importantly, I’ll treat your pets with the same love, patience, and attention I would want someone to give my own. My goal is to make sure they feel safe, comfortable, loved, and happy while you’re away. Friends and family usually reach out to me in regards to taking care of their pets because of how much I enjoy spending time around animals, but also the level of care, patience, and love I provide. I'm excited to hopefully do the same with you! I'm currently an active Marine, however my current schedule is very flexible. I work a typical 8-4, and I'm 100% free on the weekends! I always make sure pets feel safe, comfortable, and cared for while they are with me. I understand that every pet has their own personality, routine, and needs, so I take the time to follow the owner's instructions and keep their normal schedule as much as possible. Whether I am caring for a pet in my home or in a client's home, I make sure they have fresh food and water, regular potty breaks, exercise, playtime, and plenty of attention and affection. I also understand how important trust is when someone is allowing me to care for their pet and enter their home. I treat every pet as if they were my own and every home with respect. I pay close attention to a pet's behavior and surroundings, keep doors and gates secure, maintain a clean and safe environment, and communicate with owners so they can feel comfortable knowing their pet is in good hands.

Sitter Profile Image: Amalia M.
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Amalia M.
from
$21
per visit
5.0 out of 5 stars
• 11 reviews
2 repeat clients
15 years of experience
Downtown, Honolulu, HI, 96813

“Amalia continues to be the best dog sitter in Aspen for our fur babies. She is always quick to respond to our care requests and stays in great communication throughout the visits too. We are so grateful to have Amalia’s help.”

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Logan C.
Sitter Profile Image: Claire P.
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Claire P.
Star Sitter
from
$13
per visit
5.0 out of 5 stars
• 6 reviews
2 repeat clients
10 years of experience
Manoa, Honolulu, HI, 96826

“Claire did a fantastic job taking care of our cat and dog while we were away. She was timly and her piucture updates were cute and helpful. She's great!!!”

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Willie R.
Sitter Profile Image: Etta H.
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Etta H.
from
$19
per visit
5.0 out of 5 stars
• 1 review
1 repeat client
10 years of experience
Nuuanu-Punchbowl, Honolulu, HI, 96813

About: Hi! I’m Etta and I have cared for my own pets my whole life, ranging from cats and puppies to senior dogs. I am comfortable giving oral medications, giving daily walks and following an intricate feeding schedule. I will be working in the afternoon but will be home most of the day meaning your pet will get plenty attention, potty breaks and most importantly cuddles! I treat every pet like my own I will be working afternoons part time but will be home the rest of the time so I will have plenty of time to be with your fur baby! I have a pet friendly apartment! While I don’t have a private backyard, I provide a completely secure, pet proofed indoor environment where your dog will never be left unattended in an unsafe area. Safety and trust are my top priorities so I closely follow your exact care instructions, regular bathroom breaks and always keep dogs securely leashed when outdoors! My apartment is located in a safe secluded area with perfect places for walks!

Sitter Profile Image: Alona H.
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Alona H.
Star Sitter
from
$23
per visit
5.0 out of 5 stars
• 8 reviews
3 repeat clients
3 years of experience
Makiki, Honolulu, HI, 96822

“Took excellent care of our 2 kitties. Highly recommend!”

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Kekoa K.
Sitter Profile Image: Mio M.
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Mio M.
from
$22
per visit
5.0 out of 5 stars
• 4 reviews
1 repeat client
14 years of experience
Ala Moana-Kakaako, Honolulu, HI, 96813

About: I have 14 years of experience raising Chihuahuas and Yorkshire Terriers, and I’ve also cared for many dogs as a pet sitter. I am a trustworthy and conscientious dog lover who treats every pet like family. I’m currently working part time in the morning. I usually available after 2pm daily. I live in Kakaako near Anytime Fitness, I’m available at Kakaako area. I don’t have vehicles so Prefer close to my house around Kakaako. I provide a safe and loving environment for every pet, whether in my home or at the client’s home. I ensure all pets are supervised, comfortable, and happy. I follow your instructions carefully, respect your pet’s routine, and create a calm, stress-free environment. Regular walks, playtime, and lots of attention are always part of my care. I only accept bookings through Rover. Full payment is required before the sit begins. Meet & Greet is mandatory.

Sitter Profile Image: Julia L.
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Julia L.
from
$15
per visit
7 years of experience
Manoa, Honolulu, HI, 96822

About: I have been an animal lover for as long as I can remember. I grew up having multiple dogs and cats at a time. I have helped by grandma, neighbors and family friends with dog sitting, bathing, and walking since I was young. I love cats and their personality! I am unfazed by cleaning up after animals and am a professional litter box cleaner. I would consider my professional experience to be close to 7 years (definitely longer but I have been reimbursed for my services for the past 7 years). I’m currently very flexible with my schedule, which allows me to easily work around your needs and your pet’s routine! Whether your furry friend needs a morning walk, a midday check-in, feeding, companionship, or some extra playtime and attention, I’m happy to be there. I understand that every pet has their own personality, routine, and needs, so I’m more than happy to accommodate their schedule as much as possible. My goal is to make sure your pets feel comfortable, cared for, and happy while you’re away or busy. Whether you need occasional help or more regular care, I’m flexible and willing to work with you to find a schedule that works best for everyone! I currently live with roommates, so unfortunately I’m unable to accommodate pets in my own home. However, I’m more than happy to travel to your home to care for your pets! I can provide walks, feeding, playtime, companionship, and any other care they may need in the comfort of their own familiar environment. I’m happy to work around your schedule and your pet’s routine to make sure they feel comfortable, safe, and well cared for while you’re away!

Sitter Profile Image: Jada A.
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Jada A.
from
$28
per visit
5.0 out of 5 stars
• 13 reviews
4 repeat clients
5 years of experience
Kalihi-Palama, Honolulu, HI, 96817

“Jada watched my cats for a couple of days. One of them can be shy but they both warmed right up to her. She did a great job and I plan on using her again.”

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Jim C.
Sitter Profile Image: Katherine M.
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Katherine M.
from
$20
per visit
5.0 out of 5 stars
• 5 reviews
1 repeat client
2 years of experience
Ala Moana-Kakaako, Honolulu, HI, 96813

About: I've been taking care of dogs since 2024. My neighbors have relied on me to walk, feed, and take care of their pets whenever they go on vacation. I'm currently applying to work at different jobs. I'm avaliable on weekdays, and I'm also avaliable on the weekends, but it varies depending on what I have going for me that week. In my home I feed, and walk our dog. I play with him. and make sure he gets the proper attention he needs. I also make sure he is secure at night. When walking him, if he wants to meet other dog friends on the way, we do that, but I make sure both dogs are calm and happy before engaging.

Sitter Profile Image: Baylor B.
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Baylor B.
from
$17
per visit
10 years of experience
Nuuanu-Punchbowl, Honolulu, HI, 96813

About: I have experience with a range of animals from dogs and cats to Chameleons, snakes, & rodents! I also have experience caring for older pets and administering medications and I understand that they often need a little extra patience, comfort, and attention to their individual routines. I also know how important it is to feel confident that your pet is happy and well cared for while you’re away. That’s why I make communication a priority. I’ll keep you updated, send photos, and let you know how your pet is doing so you never feel out of the loop. My goal is for you to be able to relax with peace of mind knowing your pet is in caring, dependable hands. I'm self employed which gives me to free time needed to be able to pour my time into your pets as well as mine! I am a student as well but have a flexible class schedule! I try to get an idea of the animals routine so I can keep some normalcy in said routine while you are away! I want to make sure that the pet(s) are comfortable and well taken care of so I'll take the extra time to play, cuddle or just give some human company depending on your pets personality and preferences:)

Sitter Profile Image: Milka G.
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Milka G.
from
$40
per visit
5.0 out of 5 stars
• 18 reviews
8 repeat clients
8 years of experience
Honolulu, HI, 96813

About: I have a deep love and appreciation for animals, especially both dogs and cats. I currently care for two cats I rescued since they were kittens! I have been a loving caregiver for my guinea pig pet for 6 years prior with much love and dedication as well as taking care of friends’ dogs. As for my skills, animals tend to feel calm and relaxed around me & I have experience with grooming, walking, and feeding animals. I am responsible, diligent, punctual, caring, and patient. I love spending time outdoors in nature with animals. I enjoy the company of dogs and cats as well as playing with them. I am available in the daytime with a flexible schedule between 6am and 11am. Depending on your dogs physical activity range or exercising needs, I can customize the walk to be more active or more relaxed for them. I can walk your dog to Central Park depending on the distance or their favorite nearby park. Looking forward to meeting you and your pet! I have a flexible availability to care for your pet as needed, including house-sitting. With 1 week advance notice, I can accommodate to meet the care days you're looking for. I easily adapt to what your pet needs and actively focus on ensuring they have the best experience by starting with the basics of care such as having food, water, and toys available. I monitor their energy levels to see how they're doing and when they are ready for a walk or playtime, with a fresh water refill right after!

Sitter Profile Image: Sophia B.
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Sophia B.
from
$21
per visit
18 years of experience

About: I've been around dogs my whole life and truly love them! I have experience with all breeds and sizes, my own being a Pitbull and a German Sherpard-Rottweiler mix! I would love to get to know your pup and take great care of them! I'm currently a student at the University of Manoa, so my schedule is pretty flexible to fit in visits and accommodate your dog's needs! Mornings and afternoons are perfect for a drop by and feeding, while evenings are great for a walk and some playtime! If you ever need a last-minute drop-by or walk, please reach out! Safety is my top priority and I make sure to care for all dogs as if they were my own. I want to ensure you peace of mind, as well as a create a loving environment for your pup! Please let me know of any specific rules/routines followed in your home and I will ensure to abide by that!

Sitter Profile Image: Suet Yi L.
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Suet Yi L.
from
$15
per visit
3 years of experience
Downtown, Honolulu, HI, 96817

About: I’ve had a passion to make animals lives better since I was a kid. Taking care of animals is not just cleaning up their messes, but it is making sure we know their needs and reading their body language. To ensure your pet is comfortable it means to understand their needs and how they feel. But most importantly just spending time and having fun with them! I currently have a lot of free time on my hands so whenever you need a helping hand I will be there. Just reach out and I can make time! I will follow directions with what you are comfortable with in your home and also send photos through out the day or time that you request services.

Sitter Profile Image: Luis T.
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Luis T.
from
$25
per visit
5.0 out of 5 stars
• 6 reviews
20 years of experience
Honolulu, HI, 96813

About: Aloha 🌈 With 20 years of experience in pet care, I specialize in providing thoughtful, personalized care for your pets, particularly large breeds. My services are designed to meet both their physical and emotional needs, ensuring they feel safe, loved, and well-exercised while you’re away. I offer more than just traditional pet sitting – I focus on enriching your pet's life with exciting pet adventures, including hiking, long walks, and outdoor play. These activities not only keep your pet active but also provide them with mental stimulation, which is especially important for large breeds. Additionally, I have extensive experience with behavior correction, helping your pets develop good habits and reinforcing positive behavior. Whether it's leash manners, training, or other behavioral concerns, I approach each situation with patience, understanding, and consistency. Your pet will receive the highest level of care and attention, tailored to their individual needs and preferences. I’m here to ensure they not only feel cared for but also thrive while you’re away. Your pet will be loved..🤗 I am a professional photographer working my own personal projects which creates a flexible schedule that allows me to create space for pet love therapy I have a fenced in garden in my building and know several other fenced in parks I frequently use at different times of the day to either avoid crowed parks or to allow for puppy play if your fur baby is social.

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The median cost per visit for pet sitting in Honolulu is $20

Pet parents share their Rover experiences - Honolulu

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5.0 out of 5 stars

Jamie was exceptional with my kitties, as she always is :) I can always rely on her to take good care of them while away

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Kristin T.
Drop-In Visits
5.0 out of 5 stars

Kate is Great! She communicated early and often. She handled my kitten with the same care I would give, so I cannot speak highly enough of her!

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Andrew D.
Drop-In Visits
5.0 out of 5 stars

Liana was a great dogsitter. She kept me updated to everything. Was very responsive and loved by my dog. Will book again. Thanks a bunch!

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ronald s.
Drop-In Visits
5.0 out of 5 stars

Cora was absolutely fantastic with my cat! She made her food a special way that stopped her from throwing up, which was a common problem with my cat. She sent detailed updates on my cat was doing and daily pictures. She even cleaned up my place on her final visit.

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Michael M.
Drop-In Visits
5.0 out of 5 stars

There’s a reason Claudia has such amazing reviews- she is incredible!!! She genuinely cares about the well-being of my kitties and gives great notes for each of her visits. I’m already booking her for my next absence. To be able to be gone and not worry about how the kitties are doing is priceless!

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Julia C.
Drop-In Visits
5.0 out of 5 stars

Very accommodating. Great communication throughout. She went above and beyond with more than the standard pet-sitting tasks.

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Amanda H.
Drop-In Visits
5.0 out of 5 stars

Brandi was absolutely wonderful with our large dog. She communicated promptly and we felt at ease the whole time knowing she was taking care of our dog. We would have her back anytime.

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Michelle G.
Drop-In Visits
5.0 out of 5 stars

Daniela was absolutely wonderful with Nemo! She was kind, dependable, and attentive, and it was clear that she genuinely cared about him. I felt completely comfortable knowing Nemo was in such capable hands. I highly recommend Daniela to anyone looking for a trustworthy and caring dog sitter, and I would gladly book with her again!

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Matthew M.
Drop-In Visits
5.0 out of 5 stars

This is the second time we’ve used Hayley’s services and we’re so grateful. She treats our pup like her own and he absolutely loves her. Would highly recommend Hayley for all of your pet needs while you’re away!

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Turquois N.
Drop-In Visits
5.0 out of 5 stars

Megan is so wonderful and we would happily book with her again to check in on our fur baby. She is responsive and made sure to send the cutest photos of their check ins!

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Jordan J.
Drop-In Visits
5.0 out of 5 stars

Milan did an excellent job watching my cat. She was dependable, sent pictures, and even braved a hurricane to complete a check in visit. I would highly recommend, and will definitely be booking again.

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Bryce R.
Drop-In Visits
5.0 out of 5 stars

My cat was well taken care of and I received pictures every day. Amelia took an interest in getting to know him, even though he is shy. Thanks Amelia!

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Carly W.
Drop-In Visits
5.0 out of 5 stars

Rebeca is responsive, communicative, and reliable. She understands different dog breeds and was able to meet my dogs needs, which made us feel comfortable and at ease while away. Rebeca is gentle and takes instructions well. If you’re looking for loving pet care while away, I’d recommend her and would book again in the future 😊

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Liana & Wilbur R.
Drop-In Visits
5.0 out of 5 stars

Lyndi was fantastic at making sure B was taken care of, loved and played with. She was so helpful! Highly recommend!

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Sam F.
Drop-In Visits
5.0 out of 5 stars

Jenna is amazing! Our 2 cats loved her. She will treat your fur babies like her own. She was so sweet and gentle with our kitties. We highly recommend Jenna. Mahalo. Julie & David S.

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Julie S.
Drop-In Visits
5.0 out of 5 stars

Claire was very communicative and great with Koda. She came and brought my dog out even at the start of the hurricane and everything went very smooth.

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Trinity R.
Drop-In Visits
5.0 out of 5 stars

Akane is great! She takes care of our two cats several times per year and always does an outstanding job.

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cort c.
Drop-In Visits
5.0 out of 5 stars

Karina was very responsive and communicated well throughout her care of our dog while we were away. I felt at ease knowing he was in good hands, and off the bat, knew I could trust her in our home and with his care.

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Michaela R.
Drop-In Visits
5.0 out of 5 stars

Shannon did a great job taking care of my two kitties. She communicated with me throughout the process and helped clean up when one of the cats made a hairball mess.

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Edmond F.
Drop-In Visits
5.0 out of 5 stars

This is the second time we asked Janey to take care of our pet rabbit while we are away. Janey is very friendly and thoughtful. She updated us with pictures and videos, fed and played with our bunny, kept his “room” tidy. We feel safe for our pet and be able to enjoy our trips.

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Gaga C.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party background check and show verified reviews from other pet parents, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay through Rover’s secured platform—no cash or checks required.

  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

Meet local sitters who will treat your pets like family

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet In Person

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Popular requests for pet sitting - Honolulu

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Sitters in Honolulu average 5
repeat pet sitting clients

FAQs for Pet Sitting - Honolulu

Frequently asked questions about Rover

The average cost of Pet Sitting in Honolulu on Rover is $22 per visit as of October 2026. Most bookings cost between $14 and $36 per visit. sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of October 2026, there are 1,453 sitters on Rover offering Pet Sitting across Honolulu. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to 25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to 25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in Honolulu. On Rover:

  • 92% of sitters can help with special care needs
  • 97% can help with giving oral medications or injections
  • 98% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet .

sitters on Rover set their own cancellation policy , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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