Pet Sitting Lancaster

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 87
pet owners in Lancaster have booked pet sitting

Lancaster, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Rowan B.
Identity Verified
Rowan B.
£12
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
8 years of experience
Lancaster, LA1

About: I'm experienced in caring for both cats and dogs, and especially passionate about giving excellent care to older and/or medically complex pets. I love the wide variety in cat behaviour, whether they are happiest just existing in the same room, or sitting on my lap, I am always happy to take care of them. While I love all types of dogs, I'm best suited to dogs with less intensive exercise needs, such as smaller breeds or elder dogs. I also have experience taking care of reactive dogs. For drop-ins and dog walks, I may be able to offer a discounted rate in the LA1 3 and LA1 4 areas. If pricing is a concern for you, for example due to low income, or having a large multi-pet household, please get in touch as I may be able to offer a discounted rate. My first proper petsitting experience was taking care of my neighbour's cat when they went on holiday. Even once her owners were back from holiday, we got into a routine where she would wait on the front doorstep every day for me to give her chin scritches. My interest in taking care of medically complex pets comes from personal experience, as my family dog suffered a spinal cord injury a few years ago. Luckily, after excellent vet care, he has an excellent quality of life and is very happy, just with shorter walks than before and regular pain-management medication. I'm very happy to take care of pets that need a little extra attention and support, whether that is with medication, toileting, pain management, reactivity, anxiety, and anything else your pet needs support with. If you're going to be away overnight or for multiple days, I recommend house sitting, as this guarantees your pet will receive love and care whenever they need it. I'll probably ask a lot of questions just to make sure their is minimal disruption to your pets regular lifestyle, and will of course send plenty of updates and photos while taking care of them. I primarily work as a petsitter, alongside occasional knit and crochet commissions. This gives me full flexibility to work within your pets' usual routine, and dedicate as much time as they need to be happy, healthy and comfortable. I will care for your pets as you do! I trust that you know what is best for your pet, and will always to my best to minimise any disruption to their usual routine and lifestyle. I understand that some pets can find it stressful to be taken care of by a new person, so am always happy to do home visits ahead of your trip to make sure your pet knows and likes me - or at least, accepts my presence. I am also insured as a petsitter and dog walker, should any incidents occur. For safety reasons, I prefer to provide my own lead for walks - I will bring this along to a meet and greet so that we can check it's comfortable for your dog. If your dog (or cat!) has a usual walk route, I always appreciate it you can map it out for me.

Sitter Profile Image: Beatrice C.
Identity Verified
Beatrice C.
£10
total per visit
5.0 out of 5 stars
8 reviews
4 repeat pet owners
20 years of experience
Lancaster, LA1

Beatrice won the trust of our nervous dog and love of the cats when she dropped by while we were away. I’m very grateful to know they were in safe hands.

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Helen M.
Sitter Profile Image: Sarah K.
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Sarah K.
Star Sitter
£12
total per visit
5.0 out of 5 stars
21 reviews
5 repeat pet owners
37 years of experience
Lancaster, LA1

Well, what can i say. Sarah was incredible, contacted her last minute, and she came to meet my dogs. They clearly loved her straight away. I could see when she logged in my house and out, it was so nice to get sent pictures and updates. I wouldnt use a kennel again, thank you so much for looking after my doggies. Would definitely recommend to anyone wanting their dogs staying at home in their own environment. Thanks again sarah x

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Daniel F.
Sitter Profile Image: Alice W.
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Alice W.
£14
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
15 years of experience
Lancaster, LA1

About: I can offer care for all animals at your house. I have had 3 dogs in the past at home to look after alongside a cat. The age and size of dog doesn't bother me as long as if I am to walk them they won't pull me over as I am small. I am 26 and love animals, but working at the station means owning one is difficult. I can groom, walk, play and cuddle. I have a car so can take the dogs to parks or other places further out the way for walks as well as being able to provide my own transport. I can give regular updates on the animals during the day if wished. I work a shift pattern so can help with different days, different times to suit as needed. I walk plenty and own a house with a garden so happy to have your dog for as long as needed across the day I have a 6ft walled garden and plenty of knowledge of where to walk dogs in the local area to suit whatever needs are required

Sitter Profile Image: Megan l.
Identity Verified
Megan l.
£12
total per visit
7 years of experience
Lancaster, LA1

About: Hi I'm Megan- from Lancaster a long life animal lover with a passion for animals I have always loved animals from an early age growing up we always had pets from chickens to dogs and cats. When I turned 16 I started working at an animal farm working with a range of animals from farm animals to alpacas ,goats, owls,deers horses and small animals walking feeding and cleaning them on a daily basis my stepdad has 2 horses that I look after called tommy and colin and I also have my own pet hamster called nibbles and a dog called reggie (roo) a pug My motivation to become a pet sitter comes from the love I get from animals I believe that all animals should have the same love as any member of my family i offer lots of services from to drop off visits, dog walking to sitting in your home or my home when you book with me you can expect regular updates and photos and plenty of outdoor time for your pet if they are allowed I aim to provide and loving environment for your pet.i have been raised around animals and have worked with them so you can expect your pets to be trusted around me. we can also meet and familiarise Your cat or dog with me if that would help I tailor every walk or stay to suit your pets needs whether that means quiet companionship and cuddles or extra reassurance I look forward to meeting you and your furry friends megan and bob x I’m currently not working which means I will have plenty of availability, I am very reliable and can work weekdays and weekends any time of the day I live in a static caravan which has lots of walks including the canal which is a 2 minute walk, a fenced field which is a 4 minuite walk

Sitter Profile Image: Alexandra M.
Identity Verified
Alexandra M.
£17
total per visit
4.9 out of 5 stars
14 reviews
1 repeat pet owner
7 years of experience
Morecambe, LA4

About: I have over seven years of hands-on pet care experience, including working in a busy doggy daycare and managing both a cattery and daycare facility. Throughout my career, I’ve cared for dogs and cats of all breeds, sizes, and personalities, ensuring their safety, comfort, and happiness at all times. I’m deeply passionate about animal wellbeing, which extends into my personal life as well—I share my own beloved golden girl with my husband, and caring for her has further strengthened my understanding of the love, patience, and responsibility pets deserve. I currently work at a doggy daycare three days a week, from Tuesday through Thursday. This gives me full availability on Mondays, Fridays, and weekends, allowing me to offer flexible and reliable pet care during those times. I’m happy to accommodate a variety of schedules and provide attentive care whenever your pet needs it most. I tailor my care to each pet’s individual needs and routine, whether in my home or a pet owner’s home. I focus on maintaining familiar schedules for feeding, walks, playtime, and rest to help pets feel comfortable and secure. I provide plenty of attention, enrichment, and affection, while also prioritizing safety, cleanliness, and calm handling. In a pet owner’s home, I respect their space and follow all care instructions closely, keeping the environment tidy and ensuring pets feel relaxed and well cared for in their own surroundings.

Sitter Profile Image: James P.
Identity Verified
James P.
£7
total per visit
7 years of experience
Heaton With Oxcliffe, LA3

About: I raised and trained my Chihuahua Bella since a puppy and she's now 7 years old and still as lively as ever! I'm now lucky enough take care of my three adorable cats at home; Pageant queen destroyer of the universe who is 2 years old and is reserved but very(!) sassy, Gary who is 20 weeks who is a very cheeky boy who loves to play, and, Striper - the newest addition to our family - who is only 9 weeks old and is slowly beating Gary in play-fights! I also have two guinea pigs at home - Mochi and Ichigo - who have taken a short while to get comfortable but are now as happy as ever squeaking and jumping for lunch! I'm lucky enough to be in a position where I can do this as my main job so I have loads of time to take care of your pets! My usual morning drop-ins are around 9-10am, Lunch around 12-1 and evening around 7-8 however if you have specific timings I'm very flexible! I'll make sure to check in with you when I arrive, send some cute little photos of them playing and eating, and then let you know when I'm out and everything is locked up. I will always do a quick visit with yourself there first so I can see your routine, anything to be aware of (gates to keep them in specific areas/ doors to keep shut) and so you can let me know anything specific or more complicated in person! I have given my cats their worming a flea treatments in the past and given my dog medication when required so if there's any specific needs for your pet I'm more than happy to help!

Sitter Profile Image: Chloe G.
Identity Verified
Chloe G.
£17
total per visit
5.0 out of 5 stars
28 reviews
12 repeat pet owners
15 years of experience
Lancaster, LA1

Chloe looked after our two cats for a week while we were on holiday. I loved receiving updates and photos from Chloe while we were away. Chloe is fantastic and looked after our cats so well. They looked so happy in the photos! Would highly recommend and will definitely use Chloe’s cat drop in services again ☺️🐈 🐈

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Alice B.
Sitter Profile Image: Paige J.
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Paige J.
£13
total per visit
5.0 out of 5 stars
3 reviews
Morecambe, LA4

Paige did an excellent job taking care of our quite shy cat. She kept us updated with photos and videos while we were away, which really put our minds at ease. We felt completely reassured knowing our pet was in such good hands. I would definitely hire Paige again in the future :)

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Irene N.
Sitter Profile Image: Victoria Ina L.
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Victoria Ina L.
£12
total per visit
25 years of experience
Heysham, LA3

About: I grew up with a dog for 15 and a half years, which had a profound impact on me. I decided to pursue dog training after adopting a Boxer, a decision I've never regretted. I've learned a great deal about myself, including my insecurities, strengths, and how dogs and horses perceive me. It's been an invaluable experience that I've refined more and more throughout my life. I can care for dogs of any size and age, though they should be at least one year old. If needed, I can train young dogs and also care for older ones. I can also administer oral medications and give your Sweetie a soft & calming massage. In 2018 and 2021, I adopted two rescued Greyhounds whose calm and balanced nature has helped many other dogs. Even though they sometimes get excited at dog meetups, they always manage to build a stable relationship. This invaluable talent has brought us many friends on our daily walks. My two sweeties have become important members of various dog groups / packs and are, of course, always welcome among people. I am also available to help with nearly any behavioural issues you may encounter with your dog. How to read a dog's body language? How do I train my dog ​​not to pull on the leash all the time? Why does my dog ​​bark even when there's (obviously) no reason to? Would you like to change this unwanted behaviour in your beloved pet? Talk to me. I work from my home office in the mornings and late evenings. At midday, I take my two Greyhounds for their second walk, and they always enjoy sharing this time with new friends. They are both extremely friendly and outgoing, even with small dogs. Then it's garden time, perhaps some training, or playtime with friends like a Giant Schnauzer and a Labrador at my home. So there's always something going on, and after all that romping around, a little nap is more than welcome. I live in a typical residential area in Morecambe, yet still close to Lancaster. The area in and around Heysham and Morecambe offers plenty of opportunities for dog walks - whether out in the open countryside, across fields, or through small wooded areas. Beach walks are by far the dogs' favourite, and we regularly meet up with friends. At home and in my backyard I offer lounging areas, cooling mats in the summer, and a separate feeding area - indoors or outdoors, depending on the season and weather conditions.

Sitter Profile Image: Libby E.
Identity Verified
Libby E.
Star Sitter
£14
total per visit
5.0 out of 5 stars
22 reviews
11 repeat pet owners
1 year of experience
LA1

Cannot fault Libby, super quick at replying, accommodated longer sits and also was fine to make last minute changes I had. My cat can be quite anxious around people she doesn’t know but she seems to be so comfortable with Libby 🤗

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Chloe G.
Sitter Profile Image: Romi C.
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Romi C.
£12
total per visit
3 years of experience
Lancaster, LA4

About: I’ve taken care of both cats and dogs growing up and I’m excited to meet your best friends! I regularly take care of my family and friends’ animals as I cannot have pets in my current flat and I adore it! I even have two cats of my own ( that live away from me :( )! I am passionate about animals and animal care and conservation and am even aspiring to work with them professionally some day! I currently work shifts for a local retailer so my work hours do vary greatly, however, I have a good ability to choose when and where to work so can work my hours around your pets needs. Outside of work, I have no obligations that would prevent routines and therefore could fit well into your needed pet care plan. Due to my flat not having any available outdoor areas, I choose to provide only home-visit and neighbourhood services. As much as I will not be keeping pets at my home, I live a two minute walk away from the promenade, giving great walking stretches for any dogs, keeping them entertained and happy in a great environment. For in-house visits I am more than happy to do whatever is requested as I understand you know your pet better than anyone else, and I want to offer them and you, the best care possible.

Sitter Profile Image: Victoria P.
Identity Verified
Victoria P.
£16
total per visit
5.0 out of 5 stars
6 reviews
3 repeat pet owners
10 years of experience
Lancaster, LA1

About: I’ve got lots of experience in looking after dogs of all shapes and sizes from my childhood sleepy greyhound to my sisters stubborn miniature dachshund Richmond. Based in the centre of Lancaster I’m in a convenient location and close to some great walks. I currently work full time but from home a few days week so I’m keen to make friends with lots of furry faces either giving them the perfect home away from home or just taking them for a stroll I love making sure the dogs feel safe and comfortable around me & in my home. I make sure to give a lot of attention, cuddles & play with their favourite toy but also make sure to stick to their usual routine so they know they can relax in my company.

Sitter Profile Image: Zelin L.
Identity Verified
Zelin L.
£12
total per visit
13 years of experience
Lancaster, LA1

About: I grew up with two family dogs who lived to 10 and 12 years old, so caring for dogs has always been a part of my life. Over the years, I helped with feeding, walking, playtime, cleaning, and giving dogs attention and companionship. I’ve also helped care for my uncle’s dogs, and he has shared many useful puppy training tips and experiences with me. Through that, I’ve learned more about routines, patience, positive reinforcement. I genuinely enjoy being around dogs and I’m always willing to learn each owner’s preferences and follow their instructions carefully to make sure their pets feel safe and comfortable. Schedule: My schedule is currently flexible because I’m studying programming from home while job searching. I’m generally more available during the daytime and enjoy spending time caring for pets, including walks, playtime, feeding, and keeping them company. I’m also happy to follow each owner’s preferred routine and care instructions. At the moment, I’m unable to host pets in my home due to rental restrictions, but I’m happy to care for pets in the owner’s home and make sure they feel safe, comfortable, and well cared for while their owner is away. Safety, trust & environment: I always prioritize a pet’s safety, comfort, and routine while caring for them. I’m patient, attentive, and careful to follow the owner’s instructions, including feeding schedules, walking preferences, and any special care needs. At the moment, I’m unable to host pets in my home due to rental restrictions, but I’m happy to care for pets in the owner’s home and make sure they feel safe, comfortable, and well cared for while their owner is away.

Sitter Profile Image: Elle J.
Identity Verified
Elle J.
£19
total per visit
5.0 out of 5 stars
12 reviews
1 repeat pet owner
7 years of experience
Hest Bank, LA2

About: With over 7 years of hands on pet experience , im a confident and attentive dog sitter and owner of a high-energy border collie and little black cat , giving me exceptional understanding of exercise, routine and behaviour needs of our furry friends ! I am very flexible morning, noon and evening! I work part time so I have plenty of time to look after your little (or big!) furry family members when needed! I am also willing to travel around the area (eg Carnforth, Lancaster, kendal , Grange areas) I care for the pets safely in their own homes by following the owners routine, using approved equipment , securing doors and gardens , monitoring behaviour and health closely and maintaining clear communication at all times

Sitter Profile Image: Chui Wan C.
Identity Verified
Chui Wan C.
Star Sitter
£17
total per visit
5.0 out of 5 stars
8 reviews
4 repeat pet owners
20 years of experience
Lancaster, LA1

Our cats (and also plants) enjoyed the care and attention she gave them. The cats were so relaxed and happy when we came home. Every day she send very lovely and clear updates and photos during the time we were away. We will definitely ask you first next time when we are going away. Thank you for your care.

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Bregje P.
Sitter Profile Image: Matthew H.
Identity Verified
Matthew H.
£17
total per visit
5.0 out of 5 stars
17 reviews
4 repeat pet owners
5 years of experience
Lancaster, LA1

Matthew was fantastic with drop ins for my cats! He kept me so updated and it really alleviated my travelling stress. I came home to 2 happy cats and had a relaxing time away knowing they were safe. He even went above and beyond cleaning up after them.

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Vicki P.
Sitter Profile Image: Lara W.
Identity Verified
Lara W.
£12
total per visit
1 year of experience
Morecambe, LA4

About: I own a dog walking business which is based in the areas of Morecambe, Heysham, Hest Bank and Halton and surrounding areas. I have a crated van, insurance and I’m also Canine First Aid Trained. I also have a pet jet for washing down your muddy pups 🐾 I have been open since April 2025. I walk in small groups of maximum 4 dogs paired carefully. It’s £15 for a 1 hour group walk, additional dogs from the same household are an extra £5. Pet visits are £10. I have many years of experience in the industry with all types of animals including horses, rabbits, dogs and cats. I also offer horse care services which I am qualified in with 15+ years personal experience 🐎 Please contact me first for a free meet and greet if you are interested, thankyou 🐾😊 This job fits into my weekly routine perfectly, I love my job and all the furry friends that come with it, it fits in with my healthy active lifestyle very well. On my walks, all the dogs are treated like my own. They are all spoilt with treats (if allowed) and lots of attention. My walks are a perfect way for your dogs to socialise with other dogs which is very important. You can find from my walks that some range from quiet strolls to adventurous walks/runs, depending on your dogs capability. All dogs are paired carefully 😊

Sitter Profile Image: Grace L.
Identity Verified
Grace L.
£13
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
14 years of experience
Lancashire, LA1

Very happy with this, more importantly so was Monty. He got to play, two walks, fed, and well looked after. Would definitely recommend Grace!

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Diarmuid O.
Sitter Profile Image: WING HEI L.
Identity Verified
WING HEI L.
£14
total per visit
5 years of experience
Lancaster, LA1

About: I have five years of hands-on experience caring for my family dog, a 7-year-old Pomeranian–Shiba Inu mix weighing around 6 kg. He is energetic and friendly with other dogs, so I am comfortable supervising walks, playtime and social interaction. Since moving to the UK, I have really missed spending time with my dog in Hong Kong. This encouraged me to join this platform so I can continue caring for dogs and provide them with safe, attentive and affectionate companionship. I usually walk him for around 30 minutes in the morning or afternoon and another 90 minutes in the evening. I manage his feeding routine, clean his paws after every walk, bathe and brush him regularly, and brush his teeth weekly. I have also given him deworming treatment and medication for ear irritation. After his neutering surgery, I cared for him during his recovery and monitored his energy levels and behaviour closely. During walks, I remain calm, maintain a steady pace and keep the lead controlled rather than encouraging pulling or running. I am reliable, patient and happy to follow each owner’s feeding, walking and care instructions carefully. I can provide regular photo and message updates. I currently offer dog walking and care at the owner’s home. In an emergency, I would contact the owner immediately and seek veterinary assistance when necessary. I am available every day from July to September, so I have plenty of time for walks, playtime and attentive care. From late September, my availability will depend on my university timetable, but I will regularly update my schedule and communicate clearly with owners before accepting bookings. As my accommodation does not allow pets, I only provide dog walking and drop-in care at the owner’s home. I will follow all feeding, walking, medication and household instructions carefully, keep doors secure and make sure your dog is comfortable and safe. I can also send regular photo and message updates, and I will contact the owner immediately if I notice anything unusual.

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The median cost per Visit for pet sitting in Lancaster is £12

Pet owners share their Rover experiences - Lancaster

1 / 1
5.0 out of 5 stars

Chloe was a wonderful choice for dropping in on our three cats while we were away, including one with mobility issues. I usually worry a lot when leaving them, as they are very attached to us and Max struggles to get in and out of the house, but Chloe kept us reassured with plenty of photos and updates and visited them at the same time each day so that they expected and enjoyed her visits. They are very timid, so are wary of most people, but they warmed to Chloe in no time 😊 Thanks so much Chloe!

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Mallory G.
Drop-In Visits
5.0 out of 5 stars

Sarah was brilliant. I felt so comfortable leaving our beloved cat in her capable hands. Communication was great, she was very good at keeping us updated. Sarah was accommodating and flexible, especially when I needed to change the dates of the sit. I would definitely recommend her. She is very friendly with a genuine love of animals. I would not hesitate to ask her again to look after our cat. Thanks so much Sarah.

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Virna O.
Drop-In Visits
5.0 out of 5 stars

Great communication, attention to detail and reliable, with lots of knowledge & experience - overall a great service, will use again and would recommend.

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Hetti S.
Drop-In Visits
5.0 out of 5 stars

A fabulous sit as always from Alison, and two very happy young men 😺. Thank you so much for all the care, love and brilliant pics!

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Lydia A.
Drop-In Visits
5.0 out of 5 stars

Libby is our regular pet sitter and wonderful taking care of our cats - very easy to communicate with, reliable, and our cats love her. I feel very comfortable travelling knowing that they are good hands with Libby.

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Marta S.
Drop-In Visits
5.0 out of 5 stars

Izzy was great - arrived promptly, was very communicative and sent photos over with plenty of info. Would definitely book her again!

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Kate H.
Drop-In Visits
5.0 out of 5 stars

Bonnie did a fantastic job taking care of our two cats when we were away at short notice. She was reliable and professional and kept us updated with lovely photos every day which made us feel very reassured! Both cats were really happy and relaxed when we returned. We would highly recommend Bonnie and would not hesitate to book with her again.

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Alison P.
Drop-In Visits
5.0 out of 5 stars

It was in the initial meeting that i knew Beatrice was the perfect person to look after a rather nervous cat who would be feeling lonely when i went on holiday. She was great in learning what was needed and i know that in her 30 minute visits, my cat would have got a huge amount of 'tlc'. It was great to receive a video during my time away. The end of my holiday was thrown into total chaos due to severe weather in Europe, airport closures and flight cancellations. However, Beatrice willingly stepped in with anything extra which was needed until i could return home. The wonderful thing is that when i go away again, i will be asking Beatrice to look after my cat in full knowledge of the superb care and attention my 'fluffy friend' will get!

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Nicholas H.
Drop-In Visits
5.0 out of 5 stars

Looked after our cats with drop in visits for 2 days. Great service, good updates and photos. Would use again. Thank You

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J D.
Drop-In Visits
5.0 out of 5 stars

Evie is great with our 3 dogs - even our very shy whippet loves her. She definitely is magic with them!

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Rachel H.
Drop-In Visits
5.0 out of 5 stars

Izzy and Ben are wonderful sitters for our 8 week old puppy. They took the time to meet us first and understand what we were looking for and have provided him excellent care and play where we have needed. Covering both future and last minute bookings. Great communication, photos and feedback.

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Ben R.
Drop-In Visits
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FAQs for Drop-In Visits - Lancaster

Frequently asked questions about Rover

The average cost for Pet Sitting in Lancaster on Rover is £13.8 per Visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 576 sitters on Rover for Pet Sitting in Lancaster. About 86% of Lancaster sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of July 2026, there are 576 sitters on Rover offering Pet Sitting across Lancaster. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Lancaster pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Lancaster choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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