Pet Sitting Springfield

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Over 135
pet parents in Springfield have booked pet sitting

Springfield, Find top rated pet sitting

Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.

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Sitter Profile Image: Barbara B.
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Barbara B.
Star Sitter
from
$26
per visit
5.0 out of 5 stars
• 282 reviews
50 repeat clients
43 years of experience
Springfield, NJ, 07081

“Barbara provided our cat Mickey with extra care knowing that he just lost his brother and was very sad. She brought him out of his depression.”

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Laura Q.
Sitter Profile Image: Inna S.
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Inna S.
from
$18
per visit
5.0 out of 5 stars
• 4 reviews
1 repeat client
3 years of experience
Short Hills, NJ, 07078

About: When I was 11 years old, I brought home a Collie named Lucy. She was a sweet girl, and our whole neighborhood helped feed and care for her. That’s when I truly fell in love with dogs. I would love to spend time with your pet and give them the same love, attention, and care. Your dog will be treated like family and surrounded by love and kindness. 🐾 I currently work part-time, so I have plenty of time to spend with your pups. I’d love to take them for walks, play with them, and give them lots of love and attention! 🐾❤️ I will make sure your pet feels safe, comfortable, and loved in my home. I will follow their regular feeding, walking, and potty schedule, give them plenty of attention and playtime, and make sure they always have fresh water. I will also respect their individual personality and needs. My goal is for your pet to feel at home while you’re away. 🐾❤️

Sitter Profile Image: Kennedy M.
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Kennedy M.
from
$25
per visit
5.0 out of 5 stars
• 15 reviews
6 repeat clients
9 years of experience
Maplewood, NJ, 07040

About: As a veterinary technician and proud dog mom of two Cavaliers, I understand how important it is to find someone reliable for your pets. With years of hands-on experience and a genuine love for animals, I make sure each dog or cat feels safe, happy, and cared for—just like they do at home When I’m not at the veterinary clinic, I love spending my extra time caring for pets in my community. With flexible availability during the week and weekends, I’m here to make sure your pets are safe, happy, and loved while you’re away. Your pet’s safety and comfort are my top priorities. I make sure every walk is secure, every visit is calm, and every animal feels loved and cared for. With experience in a veterinary clinic and as a dog mom myself, I know how to create a safe and happy environment for every pet I meet.

Sitter Profile Image: Amanda S.
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Amanda S.
from
$25
per visit
5.0 out of 5 stars
• 15 reviews
5 repeat clients
12 years of experience
Kenilworth, NJ, 07033

“We were a little nervous about this as it was our first time using this app. Thankfully Amanda made the process so smooth. She communicated with me, and took pictures of the dogs, which put me at ease. Will definitely be rebooking in the future.”

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Lenny B.
Sitter Profile Image: Connor H.
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Connor H.
Star Sitter
from
$35
per visit
5.0 out of 5 stars
• 50 reviews
14 repeat clients
25 years of experience
Springfield, NJ, 07081

About: Hey! I’m Connor. I'm a Firefighter/EMT with pet CPR and First Aid certification and a lifelong dog owner. I live in my own home in a quiet suburban neighborhood with a large, securely fenced backyard with double gates. My yellow lab Kygo is happy to greet all the new visitors and both my house and yard were recently redone with dogs in mind. . What I’m offering is a private dog daycare and boarding experience. Your dog gets to stay in a real home and play with a small group of dogs while still feeling part of a family here. All dogs are prescreened by me during a meet and greet and most are repeat clients who I already know well. I’m big on photos and video and they get the same treatment as Kygo while staying here. I like to think of it as leaving your dog with family while you’re away. . My setup is great for dogs who don't do well in a large boarding facility with a lot of other dogs together in one room. Managing different energy levels and making sure everyone gets comfortable is what makes my house run smoothly. Everyone's given time to settle in rather than immediately being thrown into a group of unfamiliar dogs. Day one is nice and easy and slow introductions are what has allowed me to not have any behavioral issues between the dogs. . I've used Rover myself and I know it can be stressful leaving your pet with a new person or wondering who exactly you're getting when booking someone online. Feel free to give me a call first or we can set up a meet and greet at the house so you can meet Kygo and me and see the yard. . Looking forward to meeting you and your pet! I am often available for last minute bookings as well as weekends and holidays. So if the need arises so feel free to put in any last minute or holiday requests. I've been doing this for a couple years now so my home has been tested by the best of the best - Beagles!!! It's a kid free home and all dog hazards including cleaning products, medications, dishwasher pods, etc. are out of reach with the dogs in mind. I only feed your dog what you bring, I keep pet first aid supplies on hand and know the 24/7 emergency vets in the area. I'll also have your vet, medical information including allergies, and an alternate contact in advance. I regularly check the backyard fence and its easy to see at the meet and greet that its completely secured. I haven't had any aggression issues with dogs but my house has separate areas that allow me to safely divide dogs if I need to. If two dogs aren't getting along, I can completely separate them for the remainder of their stay so they don't come into contact again. Dogs are always separated during meal times.

Sitter Profile Image: Riley G.
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Riley G.
from
$25
per visit
15 years of experience
Westfield, NJ, 07090

About: I have owned and cared for dogs for as long as I can remember, and caring for animals has always been a passion of mine. I have experience with dogs of all ages, from playful 3-month-old puppies to senior dogs up to 14 years old, as well as breeds of all sizes. I’m also experienced in caring for dogs with complex medical needs, including administering medications, providing specialized baths, and following specific care routines. I understand that every dog has unique needs, and I’m committed to providing loving, patient, and reliable care to help every pup feel safe, comfortable, and loved. I am currently in graduate school for clinical mental health psychology, leaving me with open time during the day to care for your pet or pets. Respect for your home is my utmost priority. If applicable, when walking your pet I will ensure their safety by avoiding other dogs and remaining on safe streets.

Sitter Profile Image: Travian M.
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Travian M.
Star Sitter
from
$18
per visit
5.0 out of 5 stars
• 17 reviews
10 repeat clients
1 year of experience
Maplewood, NJ, 07040

About: What sets me apart is my ability to be both caring and dependable in moments that require real attentiveness—something I’ve developed through years of working in community programs, internships, and leadership roles. Whether I was leading a team project, supporting a friend, or organizing events through my cycling club, I’ve always been someone who shows up fully and handles responsibility with care. I bring that same energy to pet care—tuning into each animal’s needs, whether it’s keeping up with an energetic puppy or being patient with a senior pet. I’m calm, communicative, and take pride in making both pets and their owners feel secure and understood. As a recent grad preparing for law school and transitioning into the workforce, my schedule is relatively flexible—especially during the weekdays. Pet care has been a grounding and fulfilling part of my routine. It gives me the chance to stay active, present, and connected in a meaningful way while balancing studying and professional goals. I genuinely enjoy the rhythm of it, and I treat every booking with the same level of care and responsibility I bring to my academic and work commitments. Whether I’m in my home or yours, I treat every pet like they’re my own. I love making sure everyone—pets and people—feels comfortable, safe, and at ease. That’s something I’ve really practiced through leading Catching Wind, the cycling and wellness club I started in college. Creating a space where people felt welcomed, supported, and looked after—whether they were riding for the first time or just needed community—taught me a lot about patience, attentiveness, and how to care for different needs. I bring that same approach to pet care. I listen closely, follow instructions, respect your space, and aim to create an environment where your pet feels loved, relaxed, and understood.

Sitter Profile Image: Jiajia L.
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Jiajia L.
from
$25
per visit
5.0 out of 5 stars
• 243 reviews
94 repeat clients
8 years of experience
Cranford, NJ, 07016

“We had a great experience with Jiajia. Jiajia was very engaged with our cats and even went above and beyond by sweeping up cat litter while we were away. We would highly recommend Jiajia!!”

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Emily R.
Sitter Profile Image: Claire L.
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Claire L.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
• 49 reviews
17 repeat clients
12 years of experience
Westfield, NJ, 07090

“This is our second time having Claire take care of our cat and she continues to do a wonderful job. She is reliable and easy to communicate with. We can tell our cat is comfortable around her. Would absolutely recommend Claire’s services!”

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Hannah S.
Sitter Profile Image: Rachita S.
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Rachita S.
from
$25
per visit
5.0 out of 5 stars
• 3 reviews
8 years of experience
Springfield, NJ, 07081

About: Looking for a quieter alternative to a busy boarding facility? I keep my bookings limited so your dog gets plenty of individual attention and can settle into a comfortable home environment. I’m a reliable and caring pet sitter with hands-on experience caring for dogs with different personalities, routines, and needs. As a former dog owner myself, I understand how important it is to have someone you trust caring for your pet while you’re away. I provide a comfortable, home-like environment and give each dog plenty of individual attention, affection, walks, playtime, and downtime. I’m comfortable following specific feeding schedules, administering medications, and keeping up with your dog’s normal routine. I intentionally keep my bookings limited so every dog gets the attention and care they deserve. I’ll also send regular photos and updates so you can relax knowing your pet is happy, safe, and well cared for. My goal is simple: to make your dog feel at home while giving you peace of mind while you’re away. I have a flexible schedule and can accommodate drop-in visits, walks, and overnight care depending on your needs. I’m available during weekdays and weekends, and I always do my best to work around your pet’s routine. I’m reliable, responsive, and will make sure your pet gets the attention and care they need. Your pet’s safety and comfort are my top priorities. I always follow your instructions closely, including feeding schedules, walks, and any specific care needs. I take the time to understand your pet’s personality and routine so they feel as comfortable as possible. I also provide regular updates and photos so you have peace of mind while you’re away.

Sitter Profile Image: Katherine G.
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Katherine G.
Star Sitter
from
$30
per visit
5.0 out of 5 stars
• 25 reviews
6 repeat clients
10 years of experience
Summit, NJ, 07901

“Katherine was great at watching our kitties when we were away. We have a cat that needs multiple pills and she was a champ at getting them to him. We would definitely book with her again!”

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Katja H.
Sitter Profile Image: Georgii B.
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Georgii B.
Star Sitter
from
$15
per visit
5.0 out of 5 stars
• 11 reviews
4 repeat clients
20 years of experience
Chatham Township, NJ, 07928

“Georgii was a great sitter for our pups! He came on time and was very communicative. He kept us updated about arrival time and sent videos of our boys playing and eating dinner. I highly recommend Georgii- very pleasant, and responsible. He followed all directions and went above and beyond. 5 ⭐️”

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Jane C.
Sitter Profile Image: Sharon B.
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Sharon B.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
• 9 reviews
2 repeat clients
8 years of experience
Cranford, NJ, 07016

“Sharon was so kind and patient with our pup! She communicated quickly and clearly.”

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The R.
Sitter Profile Image: Rafaela A.
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Rafaela A.
from
$12
per visit
1 year of experience
Union, NJ, 07083

About: I've grown with both cats and dogs majority of my life. I am patient and love all animals. Give me instructions on how to take care of your pet and I'll do that and so much more. I am currently working at a part-time job and will have plenty of time to spend with your pets! I can do drop-ins through-out the weekend as I am almost a full-time student during weekdays. I will be sure to check with owner of where pet is allowed to go in their home and if there are any issues with fences.

Sitter Profile Image: Safran I.
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Safran I.
from
$18
per visit
10 years of experience
Union, NJ, 07083

About: My dog is my whole heart, so I treat every pet with the same love, patience, attention, and care that I give my own. I am comfortable with walks, feeding, playtime, bathing, following routines, and giving lots of affection. I also understand that every dog has their own personality and needs, and I take the time to make sure they feel safe, comfortable, and loved while in my care. Pet care is already a natural part of my daily routine as a dog mom. I am available for pet care around my work schedule, including select mornings, evenings, and weekends. I make sure every pet in my care receives dedicated time for walks, feeding, playtime, bathroom breaks, and plenty of attention. I am happy to discuss your pet's normal routine beforehand so I can provide care that fits their needs. Your pet's safety and comfort will always be my priority. I carefully follow all instructions provided by pet parents, including feeding schedules, walking routines, crate preferences, and any special care needs. I keep pets supervised, secure on walks, and comfortable in their environment. I also believe communication is important, so I am happy to provide updates and photos so you can feel comfortable knowing your fur baby is safe and receiving lots of love.

Sitter Profile Image: Emily M.
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Emily M.
from
$25
per visit
5.0 out of 5 stars
• 16 reviews
7 repeat clients
20 years of experience
Cranford, NJ, 07016

“Emily is amazing! She met my dog the day before his walk/feeding to help get acquainted with him and I showed her where all of his things are. Which I really appreciated. She texted me updates and confirmed details about the visit. She was so sweet and empathetic towards Mylo. I am thankful for her availability since my schedule is so busy. Overall 10/10. We are thankful to have her as our new dog walker :)”

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Sweta R.
Sitter Profile Image: Amanda W.
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Amanda W.
Star Sitter
from
$30
per visit
5.0 out of 5 stars
• 62 reviews
19 repeat clients
5 years of experience
Maplewood, NJ, 07040

“Amanda was amazing with my two pups! She was super attentive and made sure they were taken care of. Gave me the ease of mind knowing they were loved while I was at work! Will definitely have her again! 😊”

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Shelly P.
Sitter Profile Image: Marlene S.
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Marlene S.
from
$35
per visit
5.0 out of 5 stars
• 28 reviews
9 repeat clients
30 years of experience
Cranford, NJ, 07016

“Marlene always goes above and beyond for my baby - at this point I no longer feel guilty going away because I know Morgan will be treated like family!”

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Erin C.
Sitter Profile Image: Fadillah B.
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Fadillah B.
from
$30
per visit
5.0 out of 5 stars
• 6 reviews
1 repeat client
5 years of experience
Irvington, NJ, 07111

“Fadillah was great! She took care of my babies while I was away and kept great communication with me. Me and my doggies look forward to our next visit with her”

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Shay P.
Sitter Profile Image: Rosary S.
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Rosary S.
from
$25
per visit
5.0 out of 5 stars
• 7 reviews
25 years of experience
Westfield, NJ, 07090

About: Boarding Services- dogs 0 to 20 pounds. I grew up in a household that always had multiple dogs and was actively involved in their care, including feeding, bathing, walking, and providing plenty of love and attention. I have been caring for dogs for over 25 years and has always been a natural part of my life. I understand how important it is to find someone you can trust with your loved family member. I work part-time remotely, which means your pet will get tons of cuddles, playtime, and supervision throughout the day! I may occasionally step out for short errands, but I am never away for more than a couple of hours at a time. Your pet will always receive attentive, loving care in a safe environment. • ☀️ Morning Routine (7:00 AM - 9:00 AM): We kickstart the day with a refreshing morning walk to stretch those legs and take care of business. This is followed by breakfast, fresh water, and any morning medications your pup requires. • 🎾 Midday & Afternoon (12:00 AM - 2:00 PM): Afternoon potty break and mental stimulation-just as important as physical exercise! We spend this time also playing fetch in a secure area and playing with puzzle toys/snuffle mat. Afterward, they get plenty of time to lounge, nap, and relax. • 🌇 Early Evening (5:00 PM - 7:00 PM): It's time for another potty break and dinner. If your dog has high energy, this is a great time for a longer evening walk or a trip to a local, nearby park if permitted. • 🌙 Wind Down (8:00 PM - 9:00 PM): We wrap up the day with a final short walk before bedtime. Then, it's quality cuddle and belly rub time on the couch before lights out! I provide a safe, comfortable, and loving home environment where your dog will receive personalized attention and care. My goal is to have your pet feel happy and secure, whether they are in their home or mine. I have been a pet owner my entire life and have been relied upon by friends, family, and neighbors for pet care for the past 25 years. My practical, hands-on experience has taught me patience, reliability, and how to anticipate a pet's needs and comfort levels. I’m comfortable with various breeds and temperaments and committed to upholding the highest standard of care.

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The median cost per visit for pet sitting in Springfield is $25

Pet parents share their Rover experiences - Springfield

1 / 1
5.0 out of 5 stars

Anthony is a terrific helper. He is on time, follows all instructions and easy to work with. I can not thank him enough for taking care of my pet and look forward to hiring him again.

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Katherine I.
Drop-In Visits
5.0 out of 5 stars

Dedicated to my kitty and overcame obstacles to make sure spikey was loved and cared for when i was away

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Andrew L.
Drop-In Visits
5.0 out of 5 stars

This is the second time Jennie took care of my beloved cat, Maverick. He adores her and she is so thorough and conscientious. I know he’s safe and in really good hands when I’m away, and nothing is more important than that. Thank you, Jennie!

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Dana M.
Drop-In Visits
5.0 out of 5 stars

Kyra looked after my outdoor cat for a week and was very accommodating about the arrangements in place to keep him well fed and happy. She communicated well and always replied promptly.

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Sharmini B.
Drop-In Visits
5.0 out of 5 stars

Shannon was WONDERFUL and we highly recommend her! We had a 'meet & greet' a few days prior and she was thorough, professional and so good with our dogs. She is so caring and we rested easy knowing our dogs were in her care while we were away. She was also an excellent communicator, followed all instructions for the dogs and was one of the best dog sitters we've ever had. We are very happy that we found her and our pups are, too!

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Kristen W.
Drop-In Visits
5.0 out of 5 stars

Julienne is a confident and knowledgeable walker who is kind to my pup. She is excellent with following instructions and responsible with her communication and timeliness. She's great!

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Meredith H.
Drop-In Visits
5.0 out of 5 stars

Barbara has looked after our cats for years now. She does a great job of providing exceptional care. She is a great at communicating and very thorough in her care. This trip she helped me with a perishable delivery that i scheduled incorrectly when I wasn't home. All items were refrigerated by Barbara. This is obviously not in the job description but Barbara was happy to help. She goes above and beyond the role of just drop in visits. If you are looking for the best look no further than Barbara.

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Brian S.
Drop-In Visits
5.0 out of 5 stars

Claire cared for my 2 dogs in our home for a full week with 2 drop ins per day. Daily pics and comments on how things were going gave me peace of mind while I was away and Claire handled the visits like a pro- she is reliable and caring. My dogs loved Claire’s visits!

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Lisa C.
Drop-In Visits
5.0 out of 5 stars

Mary did a great job watching our two cats over a long weekend. Both cats were well cared for. She was attentive, took time to play with both, and even had our very shy cat out and about! Thank you Mary!

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Emily W.
Drop-In Visits
5.0 out of 5 stars

Finding Theresa to cat-sit my two furbabies was a blessing. I’m so happy and at ease with her watching my cats! She is prompt with responses and is thorough in her care. She was able to accommodate a last-minute trip and come for a meet and greet very quickly. My cats loved her immediately, and it is evident that she cares for them as well. She made sure to get all their feeding routines down, played with them, and even cleaned the litter box. She has a real sense for cats and was able to connect with their unique personalities. :) I highly recommend Theresa if you are looking for a reliable, thorough, loving, and trustworthy pet sitter. I will definitely be booking with her again!

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Lauren D.
Drop-In Visits
5.0 out of 5 stars

Shabazz was absolutely wonderful taking care of our cat while we were away! He was extremely reliable, followed all feeding and care instructions, and sent the cutest photo updates and detailed notes during every visit. Shabazz went above and beyond and i could tell my kitty was a happy kitty. I definitely recommend him and will book again!

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Dionne H.
Drop-In Visits
5.0 out of 5 stars

Barbara took excellent care of our sweet kitty. She was timely, polite, and communicative. She made me feel like he was in safe hands while we were gone, I would definitely rebook! Thank you Barbara!

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Maria K.
Drop-In Visits
5.0 out of 5 stars

Colleen was wonderful. I will absolutely hire her again. My kitty was well taken care of and looked healthy and happy when we came back from our trip. Thank you Colleen!

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Maria K.
Drop-In Visits
5.0 out of 5 stars

Kerry Ann helped us out with drop in visits while we were away for our senior dog. Kerry Ann was prompt, arriving when we agreed upon, staying the full drop in time length and keeping us informed with detailed Rover cards. My dog is a bit shy and slower at his age. Kerry Ann took her time with him and made him feel comfortable and also followed all instructions we left. I would highly recommend her. She seems to really love dogs in general which is a plus when you are leaving your beloved pet in their care.

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Maria J.
Drop-In Visits
5.0 out of 5 stars

This is the second time Emily has petsit for my 2 cats. As always she was amazing. My first experience was back in February when I had to go on an extended work trip for 10 days. Emily was amazing and my 2 cats warmed right up to her. She took such great care of them. She went above and beyond even making it to take care of them during the blizzard. I cannot recommend Emily enough. She will love your pets like they are her own making sure their needs are met while giving lots of play time and cuddles. She even got my extremely timid cat to take her medicine twice a day- an amazing feat!! Her updates and communication were thorough and put me at ease while I was away. I highly recommend her to everyone in the area and will be booking her for my future pet sitting needs.

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sean c.
Drop-In Visits
5.0 out of 5 stars

Trish is great. Dogs took to her right away. She was very responsive and punctual. Will definitely book with Trish again

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Maren M.
Drop-In Visits
5.0 out of 5 stars

Michelle has done an excellent job as always! We were back from our 1-week vacation and found two happy and healthy cats. Highly recommended to anyone looking for a pet sitter.

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Lei S.
Drop-In Visits
5.0 out of 5 stars

Great experience! Siyi kept me updated with photos and videos every visit, which really put me at ease. She even did an extra unscheduled stop before Thanksgiving dinner to make sure my cat had enough food since I was returning that night. Very caring and reliable — highly recommend!

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Kavitha K.
Drop-In Visits
5.0 out of 5 stars

Again, I cannot recommend Emma enough as a sitter for our two dogs. She always shows great concern for them, pays close attention to every detail, and keeps us consistently informed of their status with photos and updates. We have complete confidence with our dogs in Emma's care

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Lawrence S.
Drop-In Visits
5.0 out of 5 stars

Ashley took great care of my cat while I was traveling! She was very communicative and flexible with scheduling the meet and greet and during my trip. She’s also incredibly friendly and trustworthy so I felt safe with her coming into my home when I wasn’t there. Joseph liked her too! He didn’t even get up from his nap when I walked in the door - which has never happened before bc of his separation anxiety. I’d definitely book with her again!

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Kayla U.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

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    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book pet sitting

  1. 1. Search

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Sitters in Springfield average 6
repeat pet sitting clients

FAQs for Pet Sitting - Springfield

Frequently asked questions about Rover

The average cost of Pet Sitting in Springfield is $28 per visit as of October 2026. Most bookings cost between $0 and $31 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of October 2026, there are 27,062 sitters on Rover offering Pet Sitting across Springfield. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to 25,000 in eligible veterinary care. For more details, visit .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the , which provides up to 25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in Springfield. On Rover:

  • 83% of sitters can help with special care needs
  • 87% can help with giving oral medications or injections
  • 94% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first .

sitters on Rover set their own , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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