Dog Sitting Shaker Heights

Book a Shaker Heights dog sitter to watch your dog in your sitter’s home or yours.

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Over 49
pet parents in Shaker Heights have booked dog sitting

Shaker Heights, Find top rated dog sitting

Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.

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Sitter Profile Image: Leila Y.
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Leila Y.
from
$10
per visit
5.0 out of 5 stars
• 4 reviews
1 repeat client
10 years of experience
University Heights, OH, 44118

About: I grew up surrounded by animals and have hands-on experience caring for dogs and cats. From daily feedings and cleaning to exercise, play, and routine check-ins, I’ve been trusted by family, friends, and neighbors to care for a wide variety of pets with different needs and temperaments. Growing up around both household and farm animals taught me responsibility, consistency, and how to read animal behavior across species. I take a calm, attentive approach and always prioritize safety, routine, and genuine care, treating every pet as if they were my own. Pet care fits naturally into my routine, and I’m able to be flexible depending on your pet’s needs and available anytime, especially during holidays. I prioritize consistency, timely visits, and making sure each pet gets quality attention rather than feeling rushed. I’m reliable with routines like feeding times, walks, playtime, and check-ins, and I communicate clearly if anything ever changes. Whether your pet needs quick visits or longer companionship, I make sure they feel cared for and comfortable. Your pet’s safety and comfort are always my top priorities. I follow all care instructions closely, respect your home, and maintain a calm, clean environment during every visit. I’m attentive to behavior changes, secure doors and gates, and take extra care with leashes, feeding routines, and medication instructions if needed. I treat every home and pet with the same level of responsibility and respect I would expect for my own.

Sitter Profile Image: Brittany A.
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Brittany A.
from
$30
per visit
5.0 out of 5 stars
• 126 reviews
41 repeat clients
20 years of experience
South euclid, OH, 44121

“Brittany was wonderful! She was easy to communicate with and very responsive. She treated Astro and Cocoa with lots of love and playfulness, and sent lots of pictures! Highly recommended!”

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Cheryl G.
Sitter Profile Image: Courtney A.
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Courtney A.
Star Sitter
from
$22
per visit
5.0 out of 5 stars
• 234 reviews
66 repeat clients
25 years of experience
Mayfield Heights, OH, 44124

“Courtney is the best! I had an unexpected emergency and she responded immediately and was able to start visits the next day. She is thorough in her updates, sends lots of pictures, and gives my cat all the love and pets he needs. I am so grateful for her help!”

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Rachael B.
Sitter Profile Image: Alexis D.
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Alexis D.
from
$18
per visit
5.0 out of 5 stars
• 39 reviews
7 repeat clients
10 years of experience
Cleveland Heights, OH, 44106

“This was our first time using Rover and Alexis put us totally at ease leaving our cat in her care. Alexis was kind enough to stop by a few days before to meet us and our cat. Our skittish former-street cat took to her immediately, curled up with her, and Alexis was great at not only feeding her, but providing companionship a lnd many pets/scratches. She sent great Rover Cards and sweet photos. I would 100% use her again!!”

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Sarah N.
Sitter Profile Image: Jess S.
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Jess S.
from
$18
per visit
4.8 out of 5 stars
• 5 reviews
3 repeat clients
22 years of experience
Beachwood, OH, 44122

About: I am an experienced dog walker and pre-covid ran a successful in-home dog daycare for 5 years. I have experience working with breeds of all sizes, from your tiny papillon to your huge Great Dane. I’d love the opportunity to walk your dog and/or visit them at home for some social interaction during the day. If you have any questions, I’m here to answer them! I have a flexible schedule that allows me to accommodate a variety of pet care needs. Since I work part-time, I have ample availability throughout the week, including weekends. This means I can easily adapt to your pet’s routine, whether you need regular dog walking or drop-in visits. I’m committed to providing reliable and convenient services to ensure your pets are well taken care of whenever you need assistance. When caring for your pet at your home, my priority is to create a comfortable and familiar environment for them. I’ll ensure they receive plenty of attention, playtime, and exercise while following their routine. For dog walking, I focus on providing an enjoyable and safe experience, adapting to your dog’s energy level and preferences. Whether it’s leisurely strolls or more vigorous adventures, I’m dedicated to keeping your furry friend happy and healthy. Regular updates and communication will keep you informed about how your pet is doing while you’re away.

Sitter Profile Image: Erin K.
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Erin K.
Star Sitter
from
$30
per visit
5.0 out of 5 stars
• 95 reviews
27 repeat clients
9 years of experience
Cleveland Heights, OH, 44121

“Erin was great! She was so good with the cats and very thoughtful. She was also very responsive with any questions or new instructions. We felt at ease leaving the cats and our home for her to take care of while we were away. Thank you Erin!”

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Leah G.
Sitter Profile Image: Marina S.
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Marina S.
from
$15
per visit
5.0 out of 5 stars
• 7 reviews
6 years of experience
Cleveland Heights, OH, 44106

“Marina came by to check in on my cats, feed them and clean their box while I was out of town. She communicated well, offered to meet beforehand and made sure she followed through with the procedure of taking care of my four cats. I hope to have her back when I’m out of town again, as she was very reliable.”

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Ashley M.
Sitter Profile Image: Samantha N K.
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Samantha N K.
Star Sitter
from
$30
per visit
5.0 out of 5 stars
• 58 reviews
25 repeat clients
20 years of experience
Shaker Heights, OH, 44120

About: Does your dog like nature walks or is it more of a structured walk play type of animal? I can provide both. We can take long walks outdoors or we can find an area that is more city like and spend some time walking around. I have over 20 years experience caring for dogs. I have kids and treat my pets like my children they will be very loved. I have an open schedule I can work from 6am to at least 9 pm. I do not have a preference on the type of dog as I have owned from toy to giant and can handle them without any problems. We will play catch, run, and will provide obedience training at owners request.Will provide toys. DOES NOT PROVIDE CAT SERVICES HIGHLY ALLERGIC!!! I am currently self employed so I can provide all the love to your pups, right now I have a lot of love to give your baby. I do currently offer overnight services. If client wants dog to play in their personal yard I will follow the direction provided by the owner.

Sitter Profile Image: Marti G.
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Marti G.
from
$22
per visit
5.0 out of 5 stars
• 10 reviews
3 repeat clients
11 years of experience
Cleveland Heights, OH, 44118

“Marti took great care of my two kitties! I would recommend her to anyone looking for a drop in sitter. She was very communicative and helpful. I came home to two happy cat brothers😻”

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Rosemary H.
Sitter Profile Image: Cody C.
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Cody C.
Star Sitter
from
$19
per visit
5.0 out of 5 stars
• 10 reviews
5 repeat clients
5 years of experience
Cleveland Heights, OH, 44118

“Lot of great pictures! Great communication! Thanks Cody!!”

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Isaiah
Sitter Profile Image: Olivia G.
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Olivia G.
from
$22
per visit
5.0 out of 5 stars
• 9 reviews
3 repeat clients
18 years of experience
Cleveland Heights, OH, 44118

“Olivia is professional and reliable. She provided out cats and dogs with great care. We appreciated the way she communicated and was able to help us out with almost zero notice. 5 stars!”

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Joe H.
Sitter Profile Image: Megan V.
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Megan V.
from
$16
per visit
5 years of experience
Cleveland Heights, OH, 44118

About: Hi! I’m a lifelong dog lover and proud dog mom to Baker, our 5-year-old adopted coonhound. He’s such a big part of my life that he even inspired me to write and publish a children’s book about him, Learning to Count with Baker the Dog! Having Baker has given me years of firsthand experience with the responsibility, attention, patience, and love that go into caring for a dog. My husband and I also regularly help care for our sister-in-law’s two dogs when she’s away, sometimes having them stay with us for several days at a time. We also love helping our friends by watching their dogs in our home when they need a sitter. I know how important it is to feel completely comfortable with the person caring for your pet. Whether your dog is staying with me, needs a walk, or just needs some extra attention and company, I’ll treat them with the same care and affection I give Baker. I’m happy to follow your dog’s normal routine, including feeding schedules, walks, playtime, medications, or other instructions you provide. I also understand that every dog has their own personality, and I’ll take the time to learn what makes yours feel comfortable and happy. You can expect dependable care, great communication, plenty of updates and photos, and lots of attention for your pup. I’d love to meet you and your dog and help give you peace of mind while you’re away! I work fully remote from home, which gives me a lot of flexibility throughout the day and makes pet care fit very naturally into my routine. I’m able to be present for regular walks, potty breaks, feeding times, playtime, and plenty of attention throughout the day rather than leaving a dog alone for long stretches. Because my schedule is flexible, I can also adjust around each dog’s normal routine and specific needs. Whether your pup is staying with me, needs a daytime visit, or just benefits from some extra company and attention, I’m able to make their care a consistent part of my day. When caring for pets in my home, I do my best to make them feel comfortable, safe, and part of the family. Since I work remotely, I’m able to be home with them throughout much of the day for regular potty breaks, walks, feeding, playtime, and plenty of attention. I also make sure to follow each pet’s normal routine as closely as possible and will learn about their personality, preferences, and any special instructions before their stay. Because we have our own dog, Baker, I prefer to do a meet-and-greet before boarding whenever possible so we can make sure the dogs are comfortable together. When caring for pets in a client’s home, I’m respectful of both their home and their pet’s established routine. I’ll follow all instructions for feeding, walks, medications, playtime, and any other care needs, while making sure their pet receives plenty of attention and companionship. For either type of care, communication is very important to me. I’m happy to provide regular updates and photos so you can feel confident that your pet is happy and well cared for while you’re away.

Sitter Profile Image: Jaylen W.
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Jaylen W.
from
$13
per visit
3.5 out of 5 stars
• 3 reviews
10 years of experience
Maple Heights, OH, 44137

About: When it’s time to go outside it’s time. Clean up areas where the pet(s) have pooped @. Please make sure they are trained with handling strangers. Thank you ! Currently, I am currently working part-time after almost a 9 months of unemployment. I have time for pet care services. Just a American putting effort in the American Dream for myself. Since I will take them out to poop, pee & food I’m going to be diligent on that note ! Close & lock doors is a must !

Sitter Profile Image: Nicole & Michael M.
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Nicole & Michael M.
from
$20
per visit
5.0 out of 5 stars
• 5 reviews
1 repeat client
10 years of experience
Cleveland Heights, OH, 44118

About: My genuine passion for animals and my lifelong dream about having my own dogs finally came true when I welcomed my own pups into my family. I have firsthand experience with the daily care, attention and patience that pets need to thrive. My genuine passion for animals and my lifelong dream about having my own dogs finally came true when I welcomed my own pups into my family. Beyond caring for my own dogs, I volunteer with a local animal shelter for a “Dogs Day Out” program where I take shelter dogs on outside to provide socialization, exercise and enrichment. These experiences alone have strengthened my understanding of dogs with many personalities and needs, allowing me to provide compassionate, attentive, and reliable care for every pet I get to meet. :) I work in the emergency department, so my schedule varies, but my partner and I live together so generally when I am not home he is there, and vice versa. When I’m not at work, I will spend all my time with your pet, taking them on walks, to dog parks, to get pup cups, etc, whatever you as the owner allow or prefer! I have a fenced in yard at my home, so dogs can be off leash to exercise, use the potty, and play time. During their stay in my home, they are welcome to be free roaming, not in crates, unless owners would prefer crates.

Sitter Profile Image: Ebony P.
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Ebony P.
Star Sitter
from
$20
per visit
5.0 out of 5 stars
• 8 reviews
4 repeat clients
7 years of experience
Garfield Heights, OH, 44125

About: Hi! My name is Ebony, and I’m a college student pursuing a degree in Veterinary Technology. I’ve had cats and dogs my entire life and currently have a dog of my own, so caring for animals isn’t just a job… it’s my passion. With my background, I’m comfortable administering oral medications, recognizing changes in behavior, and responding appropriately in emergency situations. Cleanliness and organization are very important to me, and I always make sure your home and your pet’s space are left tidy. I am more than happy to provide regular updates and photos, so you always know how your fur baby is doing while you’re away. ❤️ While I attend school full-time , my availability outside of class is dedicated to providing attentive and dependable care for your pet. I currently offer in-home sitting and walking services so your pet can stay in their familiar environment and maintain their daily routine. I’m also currently offering doggy daycare in my home! ❣️ During a typical daycare visit, your dog can enjoy: -Several walks around the neighborhood -Nature walks -Supervised playtime and enrichment -Playdates with my dog, Journei, when appropriate -Plenty of affection, attention, time to relax and lots of treats (with owner’s permission, of course!❣️) Your dog’s comfort and safety are always my priority. Before booking daycare, I recommend a meet-and-greet to ensure our dogs are comfortable together. I understand how important patience, consistency, and compassion are when it comes to building trust with both pets and their owners. I strictly follow all provided feeding schedules, dietary needs, medication instructions, and routines to ensure your pet feels safe, comfortable, and stress-free in their own home. Thank you for considering me as your sitter ❣️

Sitter Profile Image: Alison K.
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Alison K.
from
$14
per visit
24 years of experience
South Euclid, OH, 44121

About: I’m a Registered Nurse and lifelong animal lover, and I bring that same level of care and attention to your pets. I’ve been a devoted cat mom for many years, including caring for senior cats who needed both oral and topical medications. I also grew up with dogs and genuinely enjoy walking, playing, and cuddling with them. I’m Red Cross certified in Cat and Dog First Aid, so you can feel confident your pets are in knowledgeable, capable hands. As a solo provider, I get to know each pet personally and tailor my care to their needs. If you’re looking for a gentle, medically aware sitter or walker, I’d be happy to help care for your furry family members. Being self-employed, my schedule is easily adaptable to fit clients' needs. I allow for enough time between clients so that our time together is not rushed. I will respect your home & follow your care instructions completely. For walks, I'll ensure your pet is safe while getting the amount of attention and activity they need.

Sitter Profile Image: Sarah J.
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Sarah J.
from
$25
per visit
5.0 out of 5 stars
• 3 reviews
1 year of experience
Beachwood, OH, 44122

About: Hi!!! I love dogs and love watching them! Love their personalities and am good with showing them love ! I can’t wait to meet your baby/babies! I have a pretty open schedule! During the day I am always home. Some nights I work but when at work my man is home. I have a mini dachshund whose name is Oreo 😊who is super friendly and playful! I live in an apartment and put my window I have a little area where the dogs can run free that is fenced in! I can also take the dogs on walks or just let them play inside whatever you’re comfortable with! However they live with you they will live with me 🥰

Sitter Profile Image: Erin R.
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Erin R.
from
$15
per visit
5.0 out of 5 stars
• 8 reviews
3 repeat clients
20 years of experience
Chagrin Falls, OH, 44022

“Erin did such a great job with our furry family, will definitely recommend and have her come again!!”

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Tyra B.
Sitter Profile Image: Remeece B.
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Remeece B.
from
$16
per visit
5 years of experience
Lee Miles, Cleveland, OH, 44128

About: I have taken care of small and large dogs for family and friends. I also have 1 large lovely American pittbull of my own. Examples of the care I can provide: - walking - picking up 💩 - cuddling - playing - brushing - administrating medication - diet and allergies I provide additional petcare part-time, so I'm normally avaliable in the afternoon, evenings, or nights on Tues.,Wed.,Thurs.,Fri., and Sunday's evenings/nights. I make sure I feed my 8 cats and 1 dog twice daily and I prioritize socializing and cuddles with my cats and dog daily.

Sitter Profile Image: Shannon G.
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Shannon G.
from
$30
per visit
4.7 out of 5 stars
• 15 reviews
3 repeat clients
20 years of experience
Warrensville Heights, OH, 44128

About: I’ve cared for animals of all kinds since I was 10 years old. Friends, neighbors, and family have always trusted me to walk, feed, bathe, and love their pets as if they were my own. I also have hands-on experience giving medications and vaccinations from my time working as a veterinary assistant. Over the years, I’ve cared for pets both inside and outside the home and have experience with boarding, dog walking, medication administration, and in-home visits for feeding and watering. Every animal I care for quickly becomes part of my extended family, and I truly enjoy every moment spent making them feel safe, loved, and spoiled. I currently work from home, giving me plenty of time to provide attention and companionship throughout the day. My schedule is flexible and is very convenient for those who may need a little extra attention. My fenced yard offers space to play, and my two friendly dogs are always ready to welcome a new friend. If needed, I can also easily crate your dog for comfort or routine.

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The median cost per visit for dog sitting in Shaker Heights is $20

Dog parents share their Rover experiences - Shaker Heights

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5.0 out of 5 stars

Diane is WONDERFUL! While traveling for work to cleveland for 13 weeks she came to check on my dog multiple times a week. Sending me pictures and detailed updates while she visited. She gave me the best piece of mind💞

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Abby S.
Drop-In Visits
5.0 out of 5 stars

Jackie was great! I needed someone on short notice and she came through for me. Good communication and reassurance. Thanks Jackie!

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Hannah S.
Drop-In Visits
5.0 out of 5 stars

Megan C. did a phenomenal job taking care of my fur babies. She followed instructions accurately, she gave my dogs a lot of love during her visits, she provided excellent updates, and she was communicative during the entire process. I would definitely recommend her services and plan on using her again in the future.

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Benjamin Z.
Drop-In Visits
5.0 out of 5 stars

Christopher and Mandy are awesome! I always feel comfortable with my pup in their hands. Can’t recommend them enough!

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Tayler P.
Drop-In Visits
5.0 out of 5 stars

Thank you again for helping with our puppy! He adores you and it’s such peace of mind for us to know he’s in good hands!

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Alyssa B.
Drop-In Visits
5.0 out of 5 stars

Kimberley took great care of our pups and bunnies while we were out of town. She was always on time and sent thorough updates and pictures after every visit. Most importantly, our pups clearly loved her and, when we arrived home, we could tell they had been given lots of love and attention while we were gone. We will definitely use Kimberley again!

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Kera D.
Drop-In Visits
5.0 out of 5 stars

Charlotte was incredibly efficient, always arriving on time and following my instructions. Communication was a breeze; she kept me updated with photos and messages, which put my mind at ease while I was away. Most importantly, my dog absolutely loves her! He was happy and well cared for, I highly recommend her to anyone looking for a reliable and caring dog sitter!

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Erlinda D.
Drop-In Visits
5.0 out of 5 stars

Sarita is amazing! She was great with my dogs, sent lots of photos during check ins, was very flexible and responsive. Would definitely recommend!

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Tiffany R.
Drop-In Visits
5.0 out of 5 stars

Michael was great! He was professional, reliable, and communicative throughout the entire process. I felt confident knowing my dog was in good hands, and I appreciated the updates and responsiveness. I would definitely recommend him to other pet owners.

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Isabel M.
Drop-In Visits
5.0 out of 5 stars

Anna took great care of my pack on short notice. I was worried as I have never used a dog sitter but my pups loved meeting her which eased my mind. I will definitely rebook with Anna again.

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Jaye P B.
Drop-In Visits
5.0 out of 5 stars

Emily was great! We needed a last minute sitter for a wedding and Emily was able to jump in! We really appreciated her help and flexibility!

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Gina L.
Drop-In Visits
5.0 out of 5 stars

We love Madison! She is so helpful and accommodating and always on top of things. My dog loves her and I couldn’t be happier with her help!

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Hannah S.
Drop-In Visits
5.0 out of 5 stars

Brittany was fantastic! She was so thorough and sent great updates and photos for each visit - I was able to relax on our trip knowing that she had everything handled. This was our first trip away from our recently adopted dog, so I was a little nervous about how she would do, but she warmed up immediately to Brittany (which was impressive!) and I could tell by all the photos that she was relaxed and happy. Will absolutely be booking with Brittany again!

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Katie C.
Drop-In Visits
5.0 out of 5 stars

Glenn provided consistent care and attention for my cat and undertook the challenge of caring for my parrot although he was without prior bird experience. Both bird and cat were happy and healthy upon my return and Glenn communicated daily reports on them while I was away. I couldn’t be more pleased.

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Mimi M.
Drop-In Visits
5.0 out of 5 stars

Angelina was great with our dog and 3 cats! Let me know exactly what was happening with the weather and reached out when she encountered our dog who doesn’t like to go out in cold weather!

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Jennifer M.
Drop-In Visits
5.0 out of 5 stars

Dalvane was wonderful! He took a personal interest in Bennie’s well being. He kept me updated while I was away. Bennie seemed very happy!

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Jamie W.
Drop-In Visits
5.0 out of 5 stars

Kate is always wonderful with my fur babies - her super helpful updates are so nice to get when I’m away.

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Denise D.
Drop-In Visits
5.0 out of 5 stars

Emily was great with my cat and dog. They loved her so much and she was very prompt and informative while I was away. Will definitely be booking with her again! :)

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Brianna E.
Drop-In Visits
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  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

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Popular requests for dog sitting - Shaker Heights

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Sitters in Shaker Heights average 6
repeat dog sitting clients

FAQs for Dog Sitting - Shaker Heights

Frequently asked questions about Rover

The average cost of Dog Sitting in Shaker Heights on Rover is $16 per visit as of October 2026. Most bookings cost between $13 and $21 per visit. sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of October 2026, there are 2,455 sitters on Rover offering Dog Sitting across Shaker Heights. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Shaker Heights choose to hand over a spare key or digital fob in person, while others arrange a lockbox or unique access code. Don't forget to discuss key returns as well!

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to 25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to 25,000 in eligible veterinary care reimbursement.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet .

While Rover doesn’t offer traditional subscription services, some sitters offer recurring bookings for services like home visits and dog walking. Recurring services come with their own perks, such as flexibility to modify services (up to five weeks in advance), automatic billing, Rover Card updates, and same-day cancellations.

To find sitters in Shaker Heights with recurring or weekly availability, select "Repeat Weekly" and which days you’d like them to care for your pet.

Yes, you can find sitters who have experience with handling special pet needs in Shaker Heights. On Rover:

  • 96% of sitters can help with special care needs
  • 98% can help with giving oral medications or injections
  • 96% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

sitters on Rover set their own cancellation policy , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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