Pet Sitting New City
Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

Over 22 pet parents in New City have booked pet sitting
New City, Find top rated pet sitting
Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.
About: I grew up always surrounded by pets. I have experience walking, feeding and bathing dogs ever since I was a little kid. I’m also experienced with kittens because of my own three that I have cared for. Im working part time past 5pm so Im usually always available during the afternoons and mornings for visits. Including during weekends. I don’t mind anytime up to 5pm. I can easily crate and uncrate dogs as well as walking and feeding. I’m relatively experienced in those areas and there’s not much I can’t do. I can also care for cats, even clean litter boxes

“Elizabeth was the best dog sitter we’ve had. Her reports from every visit gave us sense of relief. Roscoe loved having her her there too. She was definitely into her job. We will have Elizabeth watch Roscoe again for our next trip. Thank you Elizabeth.”

About: After becoming an owner to a reactive, human-aggressive pit mix in my early 20s, I developed a deep passion for understanding dogs—not just through training, but through their psychology, genetics, and biological needs. That experience taught me that behavior is often a reflection of a dog’s overall wellbeing, and that dogs thrive when they have opportunities to fulfill the instincts and needs they were bred for. As a mom, I also understand how difficult it can be to balance your dog’s needs with family, work, and everyday life. That’s why I founded Fulfilling Canine: to help busy families give their dogs a more enriching, fulfilling life while building a deeper understanding of their individual needs. I believe every dog is unique, and my approach starts with meeting each dog where they are. I consider the bigger picture—including genetics, environment, physical and psychological needs, stress, learning history, and the relationship between dog and handler—rather than simply addressing behaviors in isolation. My training approach is individualized and balanced, with a strong emphasis on relationship-building, play, engagement, communication, and trust. My goal isn’t just a dog who can perform commands, but a confident, fulfilled dog who genuinely enjoys working and experiencing the world with their person. **Services I offer:** 🐾 Structured Boarding & Walks 🏡 Drop Ins 🥾 Adventure Hikes 🎓 Day Training Whether your dog needs more enrichment, structured exercise, training support, or simply more opportunities to experience the world, I’m here to help them live a more fulfilling life. I am currently a SAHM so I have all of the availability to dedicate to providing your dog with enriching, educational, and fun experiences while they are in my care. My yard is fully fenced and I take your dog’s safety very seriously. They would never be left unattended in my home or yours. Fulfilling your dog while they are in my care is my top priority. Their schedule will be based upon their individual needs versus your training goals for them. I am big on breed specific fulfillment so your dog’s stay will usually include decompression time, 1-2 walks, structured play, and a training session if desired. I can also provide treadmill time and access to field trips/pack walks if desired.
“Christy is an excellent sitter! I especially appreciated her consistency and attention to detail. She helped me feel comfortable leaving my cat alone for the first time. Highly recommend!!”

About: I’ve taken care of dogs since the age 5 when I was gifted my first pup. I love my dogs as if they were my children. I have 10yr old 80lb boxer mix and a 9mo poodle. Servicing Rockland County, New York and Bergen County New Jersey I’m currently in school to be a certified life coach. My husband owns a cleaning business and I help him from time to time. I would like to fill in my days getting outside and caring for your fur babies. I can care for your dog at home as instructed. I also have a medium poodle that is fully vaccinated and in great health that I can bring along to play with your pup.
About: I have always loved animals and helping others. I’ve cared for many different pets over the years while working as a nanny. I even volunteered at a veterinarians office where I would help care for sick or abandoned pets. I am in college, which gives me plenty of time to care for your pet. My schedule is extremely flexible so I’m available most days/times. I am there to ensure your pet stays safe and happy, so I will always ask for your pet’s individual preferences that way I can support them in the best way possible.
About: As a kid, my family would often take care of our friend's dogs, but we never had one of our own. Now, I'm a dad of three young humans and one bundle of fluff named Simba. Oh and let's not forget Victoria, our rabbit. We love havinganimals, and we still love watching other people's animals too. I'm also offering to house-sit, and take other people's dogs (either solo or with my Simba) for walks. I mostly work from home and never leave a dog alone while in my care. We take several walks per day, including morning, lunch, and at least two in the evening. I have a comfortable living space, a nice yard area, nice green space and a park nearby. When dogsitting, I take very little space for myself and leave the space better than when I found it.

About: With over 10 years of dedicated dog care experience, we offer compassionate attention and reliable care tailored to your furry friend's needs. From daily walks to playtime and grooming, your dog will receive the utmost love and attention, ensuring their comfort and happiness while you're away. Travis works from home which allows us to offer constant companionship and supervision. Roberta is a teacher nearby, providing the ability to come home early for extra cuddles. We had a 10 year-old German shepherd mix named Marshall, that recently passed, that we adopted from a rescue at 8 weeks old so we have the ability and patience to host puppies. Marshall was our first family dog, Roberta grew up with multiple dogs caring for them from pups through seniors. Additionally, our 6 year-old daughter has enough energy to provide tons of additional fetch and chase time. We also have a 1 year old that can’t wait to get in on the action! We are able to (and love) having pups with special needs. Marshall's best friend was blind and we cared for him on many occasions. We can also administer medications and prepare specialized meals when needed. We have a large backyard that allows for plenty of jaunts and potty breaks. As well as plenty of space in the house for quiet time and naps. Your pup will have full access to make themselves comfortable in their home away from home. Travis works from home allowing for full time care. Roberta is a teacher nearby and is home early to allow for additional time and attention. We are able to fit your pup into our daily feeding, potty, play schedule or can adjust to meet their needs. In our home, your pets are treated like family. They'll enjoy a cozy environment with plenty of playtime in our large yard or indoors if it's too hot/cold. They'll have plenty of play time if they like or space to chill if that's what they prefer. Your pet will have access to our home to nap and play wherever they feel comfortable, and we also have the space to crate if, that's your preference.

About: I’ve had dogs since I was four years old, and they’ve always been a huge part of my life. Caring for them has never felt like a chore—it’s something I truly love. I’ve always had a special connection with dogs, and my friends and family joke that I’m a “dog whisperer” because dogs seem to gravitate toward me everywhere I go. Whether I’m on vacation or just out running errands, I can’t resist stopping to say hello to every dog I see. I’m also the kind of person who goes to a party and ends up spending most of my time playing with the dogs instead of socializing! I have experience caring for dogs of all ages, from energetic puppies to senior dogs who need extra patience and attention. My childhood dog recently passed away after 16 wonderful years, and during her senior years I gave her daily medication, made sure our walks were comfortable with plenty of breaks, and, most importantly, gave her all the love and care she deserved. I also have a senior Chihuahua-Poodle mix who needs daily medication and occasional help getting onto the couch or bed, so I’m very comfortable caring for older dogs and understanding their unique needs. I also have a younger dog that I raised and helped potty train, and I’ve taught her several fun tricks, giving me experience with puppies and basic training as well. What sets me apart is that I treat every dog as if they were my own. I pay close attention to their personality, energy level, and routine to make sure they feel safe, comfortable, and loved while you’re away. My goal is to make every pet feel happy and every owner feel confident knowing their furry family member is in caring hands. Pet care has always been part of my daily routine. I have two dogs of my own, so every day includes feeding them, taking them on walks, giving one of my senior dogs his daily medication, playing with them, and making sure they get plenty of love and attention. Spending time with dogs is something I genuinely enjoy, so caring for pets doesn’t feel like a task—it’s one of the best parts of my day. I make time in my schedule to ensure every pet gets the attention, exercise, and care they deserve. When caring for pets in a client’s home, I do my best to keep their routine as consistent as possible. I’ll follow all feeding, walking, medication, and potty schedules, provide plenty of playtime and affection, and make sure they always have fresh water. I understand that every pet has a different personality, so I take the time to make them feel comfortable, safe, and loved while you’re away. I’ll also treat your home with the same care and respect I would my own and keep you updated with photos and messages so you can have peace of mind.

About: I’ve been a dog owner and dedicated dog caregiver for over 20 years, and caring for dogs has always been a huge part of my life. I have experience with dogs of all sizes, including large and strong breeds such as Akitas, German Shepherds, and other high-energy breeds. I’m comfortable caring for dogs with different personalities, ages, energy levels, and needs, and I understand how important it is to make each dog feel safe, comfortable, and loved while they’re away from their family. I also volunteer with Guiding Eyes for the Blind, helping with their puppy training program. As part of the program, I have the opportunity to welcome a future guide dog puppy into my home for several days at a time and help with their training, socialization, routines, and everyday experiences. This has given me additional experience with consistency, positive reinforcement, following specific care instructions, and helping dogs build confidence in new environments. Whether your dog needs lots of playtime and exercise, some extra cuddles, structured routines, or simply a calm and loving place to relax, I’m happy to provide individualized care based on what works best for them. My goal is for every dog in my care to feel like they’re right at home! I work full-time, but my schedule gives me plenty of flexibility for pet care. I’m available for morning walks before work, evenings after 7 PM, and anytime on weekends. I’m also available for overnight care and boarding. I have years of experience caring for dogs and currently care for two dogs as part of my full-time childcare position. I’ve also had dogs of my own in the past. I live in a very pet-friendly apartment community with beautiful walking trails and plenty of places to explore. I’ll provide your dog with a safe, loving, comfortable environment, along with plenty of exercise, attention, and companionship. I’m happy to follow your dog’s usual routine and care instructions so they feel comfortable and at home while you’re away.
About: I grew up in a dog‑loving home and had the privilege of caring for several breeds over the years — first a Boxer, then a Siberian Husky, later a German Shepherd/Malamute mix, and eventually a Pomeranian. Being around such different personalities taught me how to understand dogs of all sizes and temperaments. Because of that experience, family, neighbors, and friends have always trusted me to check in on their pets, feed them, play with them, and make sure they feel safe and cared for. I also accept rabbits and small pets for boarding. Owners must provide cage, food, and supplies. Because I work from home, I’m able to give your dog consistent attention and care all day long. Whether it’s playtime, potty breaks, or just keeping them company, I’m always close by. I also offer 24/7 boarding availability, ensuring your pet has a safe, supervised environment at all times. Your dog will have plenty of room to feel at home here. I live on an acre of land with a dog run and a peaceful neighborhood that’s ideal for daily walks. There’s even a small pond with geese right across the street, which many dogs find entertaining. Inside, the living room is designated as comfortable, pet‑friendly space where your dog can relax. I also provide a crate for dogs who prefer a cozy, enclosed sleeping area.
About: I’ve had all sorts of pets my entire life. Currently, I have two rescue dogs, 2 kittens we recently adopted and a guinea pig. I have taken care of my neighbors dog and friends cats when they needed me. Your pets are safe with me and I look forward to meeting them. I am a stay at home mom, so I am available Monday thru Friday from 8:30-2:30, depending on how far you are from me. I am flexible with my time. I would take care of your pets however you are comfortable with. I can stay with inside and take them for walks. If you like, I can give them treats when I’m there. Just tell me what you need and I will be sure to get the job done
“Christine was amazing! We have a very nervous pup and Christine worked with us to make sure our dog was comfortable with her before we went away - it much appreciated.”

About: Hi there! I can’t wait to welcome your pet into my home. Dogs and cats who stay here are treated like guests of honor, with all the care and attention I bestow upon my own pets. Unless there are extenuating circumstances, pets are allowed to roam freely in a cozy, familiar home environment — no rows of kenneled dogs here! I’m very selective about the pets I accept. I usually only accept a maximum of 3-4 dogs at once. I meet every new pet before booking, and I usually won’t accept more than one new dog at a time, alongside repeat clients. This ensures that I’m familiar with how all the dogs will interact with each other, with only one new variable, thus avoiding potentially uncomfortable or dangerous situations for your pet. I’ve always loved animals, and with more than 15 years of pet care under my belt, I have the knowledge and experience to provide your pets with the best care possible. I take the responsibility of caring for your pets very seriously, and I’m certified by the American Red Cross in Cat and Dog First Aid. Earliest drop off or pickup is at 8 am. Latest drop off or pickup is at 8 pm on weekdays, 9 pm on weekends. I’m also available for drop-ins at your home, every day except Saturday mornings. (I’m available Saturday evenings instead.) For Dogs: I have a large, unfenced backyard that dogs love exploring on a 50-foot long leash - so many scents to sniff and chipmunks to chase! I’m always there to monitor them - dogs are never left alone outdoors. Water is always available, and I work from home so I’m around the majority of the day to keep them happy and safe. What you’ll need to send: Their regular food is the most important thing to send, as dogs can get upset stomach from sudden dietary changes. You can also send their favorite treats, and a favorite toy. If they tend to pull on the leash, a front-latch harness, rubber-tipped prong collar, or gentle leader is appreciated. Bowls, beds, brushes, litter bags etc. are all unnecessary, as I have extras of all these supplies. For puppies, a crate may be necessary, depending on their level of potty training. For Cats: The cats have a comfy lounge downstairs, with food, water, litter boxes, and scratching posts. The dogs are not allowed downstairs, so the cats can get all the space they need from the dogs. The cats are free to move upstairs and downstairs as they prefer. All cats are indoors only. I have a lot of wide, accessible windowsills that they love chilling on to watch birds and squirrels outside, as well as battery-operated and automated toys that they can chase and play with on their own. What you’ll need to send: their regular food (wet and dry) and treats. Cat litter is also appreciated. I work from home, so my schedule is flexible and I’m home most of the day. I have a spacious home that can accommodate giving multiple animals space, and I can keep animals separated from each other if necessary. I've always loved animals of all kinds, and I currently have my own dog and 3 cats. I can't wait to meet your pet, and I promise to love them and care for them the way every pet deserves to be loved!
“This was our second time with Marta, we are so glad that we can enjoy our travels and not worry about anything at home, she is fantastic! She kept us updated after each visit and is very responsible and follows all instructions exactly as given, and she has been so patient with our shy senior cat who hides under the table! We will definitely hire her again.”
“Kathleen was recommended to me by a friend a few months ago and has been consistently reliable and excellent. Unfortunately I am moving out of NY state now, and the last several weeks have been hectic but I am forever grateful for her service!”

“Katrina shows so much love and care to our Bernedoodle Kylo. She is responsible and is always on time for drop in visits with him so that he gets the proper care while we are away. I highly recommend Katrina!!! A+++++++”
About: Thank you for stopping by my profile! Let's get to know each other. Please read through my profile and hopefully it will answer any questions you may have about my service! Animals have been a part of my life since childhood, from our show dog who was an Irish Wolfhound to being a rescue mom to smaller terriers. I have cared for horses, chickens, bunnies which includes pets with special handicaps. With deep empathy and natural connection, I understand animals on an intuitive level. I have trained puppies, comforted seniors and welcomed countless creatures who somehow find their way to my home. Your pet will find a home away from home here with me, safe, loving-and I look forward to offering the same love I show all animals to your beloved pet. All the animals in my home live in harmony together. Some visitors marvel at that fact but it's how I treat each animal with love and care that fosters this environment. All needs are met and everyone is happy! Fun stay for your dog while you are away! Welcome! I am so happy you’re considering my home for your furry family member. I am a loving pet owner with a genuine passion for animals, and believe that when your dog stays with me, they should feel like they’re on vacation—a fun, staycation away from home! I have a senior dog called Texas who is a little sheriff around here! She likes to watch the scene as it makes her feel like part of the action. At nearly 18 years old, she is still going strong and wants to just do doggy things! By having other dogs around, it keeps her active and mentally stimulated. My home is a warm, clean and comfortable space. I offer lots of attention, affection and fun! WHY DOGS LOVE STAYING WITH ME I provide a safe home environment where dogs become part of the daily lives of my family. Your pup will enjoy plenty of companionship, attention, playtime, and opportunities to relax. Because I spend so much time at home, your dog won’t simply be dropped off and left alone for long periods. They’ll be part of the action! Every dog is different, so I take the time to get to know each guest and their unique personality, routine, and preferences. I have a lot of experience with many different breeds of dogs. We like to think of our dogs as perfect but they all have that little things they do! I know their quirks (I see you counter surfers!) and emotional needs (I see you doodles!) It is very helpful to know all about your pet before they arrive here for their stay. Whether your pup is energetic and playful, loves long walks, enjoys making new friends, or would rather curl up for a cozy nap. Also, if they eat tissues, or garbage dip or counter surf? We can accommodate all different personalities with proper notice. Not everyone is perfect! I will do my best to make them feel comfortable and happy. We can also discuss at quick 15 minute meet and greet which is required for any boardings with me. For first time guests on longer stays over 7 days, an overnight experience is required. (Exceptions can made for out of town guests or emergencies!) A TYPICAL DAY A stay with me includes plenty of opportunities for: * Outdoor potty breaks and fresh air * Playtime and enrichment * Walks and exercise * Relaxation and cozy nap time * One-on-one attention * Plenty of cuddles and affection * Supervised social time with other compatible dogs Drop-offs can be a range of emotions for your dog- from excited, to curious to overwhelm as they enter a new situation. I have guided even the most frightened dog to love coming to my home! I love seeing each dog’s personality shine as they get to know and trust me! I TREAT EVERY DOG LIKE FAMILY I know how important it is to trust the person caring for your pet. I will reassure you that your pup is having a good time with communication that includes updates and photos/videos. I love sending updates and photos so you can see your dog enjoying their stay. You can relax knowing your furry family member is receiving lots of love and attention while you’re away. My goal is simple: I want your dog to feel safe, comfortable, loved, and excited to come back! WHAT TO BRING To help your dog enjoy a comfortable stay, please bring: * Regular food including favorite snack * Special bed * Any necessary medications * A leash, collar, or harness * Any important instructions regarding their routine I have plenty of bowls, blankets, and doggy bags, so there’s no need to overpack! Bring as little or as much as your pup needs. Whether you’re traveling, heading out for the day, having a dinner party or simply need someone trustworthy to care for your best friend, I would love to welcome them into my home. I can’t wait to meet you and your pup! While I am during the day and available to provide attentive care for your pet. I may step out briefly for errands or other chores but will ensure your pet's needs are fully met. Our home is on one acre with a fenced in yard and great area for walking with lots of trees in a peaceful setting. I have a senior dog (17+ yo) that loves company. We also have cats which are friendly and curious.
“Cheryl was great with our little Nylah and fed our fish. She came everyday to feed her, give her treats and got along so well with her. We loved receiving the picture updates as well. Would recommend Cheryl to anyone she is amazing!!!”

The median cost per visit for pet sitting in New City is $25
Pet parents share their Rover experiences - New City
We had a great and positive experience with Patrick who is kind, caring and reliable. We also received regular updates and pictures which made us at ease that our pet was well taken care of while we were away. I would totally re-hire Patrick’ services in the near future.

Great experience!! Marisa just finished several days of daily drop-ins for my three precious brother cats. They had the same sitter for almost nine years in TX, but we moved back to NY and did not have anyone here yet for nearly two years. I was so nervous about having a new sitter because our cats require so much TLC and laptime, and so one of us always stayed behind with them. I knew the moment I walked in from our trip, that the kitties were calm and happy. Marisa gave them so much TLC and kept me informed daily with photos and reports about how well they were adjusting. Marisa is truly an animal person, and I could see how they naturally took to her right away. She was thorough and confident with instructions and care, and she reassured me that they would be in good hands!!! Very true and very happy to share that!!

Lauren was absolutely amazing with our puppy, Mila! We couldn’t have asked for a better experience. She kept us updated throughout the visits, checked in regularly, and provided plenty of photos, which gave us so much peace of mind while we were away. It was so reassuring to see how quickly Mila trusted Lauren and how much she enjoyed spending time with her. Lauren is incredibly sweet, caring, and attentive, and it was clear that Mila was in great hands. We would 1000% book with Lauren again and highly recommend her to anyone looking for someone trustworthy and compassionate!

Stephanie takes great care of our cat Sammy. She’s wonderful with him. He is very shy but when she came to the house he came right out to see her.He loves playing with her! She sends lots of photos and updates on how he’s doing. We feel Sammy is in great hands with Stephanie!

Book with peace of mind
- Screened pet sitters have passed a third-party background check and show verified reviews from other pet parents, like you.
- Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
- 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?
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Reservation protection
It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.
World-class support
We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.
Meet local sitters who will treat your pets like family

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Popular requests for pet sitting - New City
Select a filter and find qualifying sitters offering pet sitting.Sitters in New City average 6 repeat pet sitting clients
FAQs for Pet Sitting - New City
Frequently asked questions about Rover
The average cost of Pet Sitting in New City on Rover is $37 per visit as of October 2026. Most bookings cost between $15 and $39 per visit. sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.
As of October 2026, there are 25,821 sitters on Rover offering Pet Sitting across New City. Enter your ZIP code to see which available sitters are closest to your home.
You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.
Before booking, confirm:
- the timing, length, and frequency of visits;
- the care instructions the sitter should follow;
- which parts of your pet’s usual routine should be prioritized;
- how often you would like to receive messages, photos, or other updates.
Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.
If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.
The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.
Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.
If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.
Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.
Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to 25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page .
The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.
All bookings are backed by the Rover Guarantee , which provides up to 25,000 in eligible veterinary care reimbursement.
Yes, you can find sitters who have experience with handling special pet needs in New City. On Rover:
- 87% of sitters can help with special care needs
- 92% can help with giving oral medications or injections
- 95% can help with daily exercise
You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.
Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.
A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.
Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.
During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet .
sitters on Rover set their own cancellation policy , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.
Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.
If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.





